Global SAP PracticeValue...all the way

SAP

SAP HRIT COMPETENCY CENTER

The SAP practice at Hexaware is anchored around the fact that Process driven solutionsstand the elasticity of time and changing market conditions. Given the magnitude of anySAP eco system, customers are constantly looking for ways to harness its completepotential. At the SAP practice in Hexaware, our team is built around customer solutionsthat focus on achieving excellence all through the customer value chain. With over nineyears of experience in the HRIT space, we have carved out a niche for ourselves. Our HRITintellect is powered by deep experience and challenges that we have encountered alongwith a clientele, that had varying degrees of maturity in their HR processes.

OUR SAP SERVICES

Our Implementation ServicesEnd to end and Incremental Implementations

Proven Onshore-Offshore developmentmodel

SAP Solution Manager/Project templateapproach

Proven Cost effective onsite-offshore model

Diagnostic services

Re-platforming

Technical Upgrade

Business Upgrade

Upgrade Simulator environment

In House Accelerators that enable 25-30%guaranteed cost savings

Offshore(Remote) upgrade competencecenter

Our Upgrade Services

Our ASM Service OfferingsProduction Support and Maintenance

Development Support

Basis Support services

Functional Enhancement and Configuration

Customer Visibility Dashboard to enable 24*7visibility to Service Request status

Niche AreasSupply Chain Planning and Execution

SAP Certified APO, MM, PP, SD Consultants

Eight plus years in solving Supply chainchallenges

APO/RFID Implementation, Upgrade and

Application Maintenance services

NetWeaverSAP certified Netweaver (EP, XI, MDM and BI consultants)

Use of EP/KM for all internal and external processes

RFID prototypes built around Warehouse and Materials

Management transactions

HRIT COMPETENCIES

900+ consultants working in the Enterprise solutions practice

500+ dedicated to the HRIT practice

Experience in handling anywhere from 50-400+ complex interfaces in every engagement

Key focus on helping organizations transition from HR Operational to HR Strategic functions

Improve efficiency & reduce complexity of maintaining HR Applications through 24 x 7 support, meeting

organizational and employee Service Level requirements

SERVICES BY BUSINESS STATE

STEADY STATE HRO

M & A DIVESTING

Large Companies (may be Global), multiple facilities,large employee count

Need (global) consolidation

HR Analytics

Enhancements like Self service applications

Upgrade to higher version of the application

24X7 support

Large-Large, Large-Small

Process Study and Standardization

Consolidation of HR Systems

Conversion of data

Interfaces to multiple systems

Captive , Third party HROs

Technology support for HRO

Assist in consolidation from disparate systems

Assist in integration from and to varied systems

24X7 support

Global Companies, Large employee count

Process Study and Change if required

Replication / Cloning of HR Systems

SAP HRIT COMPETENCE- INFRASTRUCTURE AND ACCELELERATORS

Our SAP Global Solution center is a scalable landscape designed tohandle different types of client engagements. Highlights are:

Complete SAP Business suite, multiple R/3 instances

Prototypes for all HR modules that includes: PA, OM, Payroll,

Time Mgmt, Benefits and customized project templates

Upgrade Simulator Environment

GSSC-A 24*7 Global Solution Support Center for customers that we

support offshore

Data security ensured through BS 7799 certified processes

Proximity centers in Germany & USA for Business Continuit

Accelerator Tools

Inventorizer-, Custom object recognition and download capability

Object Analyzer- ABAP object type recognition (report/program)

Change Analyzer- Check and identify any problems

based on knowledge repository

Alert Notifier- Job scheduler, timely report generation

in the production environment including alert message generation

Hexa Uploader- Capability to upload into SAP data from

heterogeneous sources

Infrastructure

SAP HRIT COMPETENCE- CASE REFERENCE 1

Duration:21 Months

Team size: 27

Onsite/Offshore ratio: 1:3

Key Challenges

Maintaining complex pay process for over 40,000

employees and 100,000 pension payments

Over 200 concurrent users per client

Development of 400+ interfaces

72 heterogeneous platform systems

Migration of large amount of legacy datafrom applications

Ramping up the team within a short timespan and parallel Go live in mid-year

Project Profile

Global Solution Support Centre for World’s Tire Company

Technology/Environment

Scope of the Project

SAP R/3 version 4.7

Unix

Oracle

Focussed Implementation of Global

SAP R/3 Human Resources modules

PA, OM, Benefits, Payroll and

Time Management

Design and development of interfaces

with various third party applications

SAP Data Migration programs for upload

of the legacy data

SAP HRIT COMPETENCE- CASE REFERENCE 2

Duration:10 Months

Team size: 5

Onsite/Offshore ratio: 3:2

Key Challenges

Migrating complex pay process for over24,000 employees

Employees spread across 20 countries

Use of the Customer function exitsextensively for the complex requirement

Customized training on Error handlingEffecting Organization Change Management

Project Profile

One of the world’s largest semiconductor company-HR Master data migration

Technology/Environment

Scope of the Project

SAP R/3 version 4.6c

SAP R/3 version 4.7

Unix

DB2

To separate HR Master data of onesubsidiary from the existing SAP R/3 instance(version 4.6C)

Distribution of this data to another SAPinstance (version 4.7) via SAP ALE technology

End user training- specific focus on errorhandling

Use of advanced ALE/idoc technology

SAP HRIT COMPETENCE- CASE REFERENCE 3

Providing services for 3 of its major clients

Duration:5 Yrs

Team size: 200

Onsite/Offshore ratio: 1:3

Key Challenges

Maintaining complex pay process for over100,000 employees

Over 500 concurrent users per client

Project Profile

Global Solution Support Centre for one of the largest HR BPO

Technology/Environment

Scope of the Project

Enterprise technology

IBM Mainframe technology

Client server technology

Data warehousing technology

Business analysis

24*7 system production support

Maintenance,enhancements andcustomization of existing application

Development of new application

Change control

Minor upgrade

Complete testing services

SAP HRIT PRACTICE DIFFERENTIATORS

Hexaware has 500+ HR functional consultants

60+ SAP HR functional consultants

Average of 5+ years in the SAP technical space

Handled multiple end to end HR implementations; clientele includes Fortune 500 companies

In house accelerator tools such as the HR Hexa Uploader that enables upload of HR Enterprisestructure components (Personal areas, Employee groups, Benefit plans); Wage type uploader,Positive time recording uploader

Core Competencies built around customer business processes, dedicated team for Payroll, Time Mgmt,Benefits etc.

Strong Project Management Team, with specialized skills in off-shoring

Accelerators that guarantee a significant reduction in project time lines and corresponding cost benefits

Hi-end competencies in niche services such as Travel Management, ESS/MSS, E-Recruitment

High degree of consolidation skills built around diverse footprint in Enterprise Solutions

Robust and Secure SAP Global Solution Center infrastructure

SOME KEY STATISTICS FROM OUR HR ENGAGEMENTS

Support over 1,000,000 people

Relocation of 2,500 families per year

Administration of 275,000 learning enrollments per year

Manage over 2.5 million employee transfers, promotions, pay changes per year

Process 1 million employee travel & expense reports per year

Manage 3,300 expatriate assignees per year

Make about 12 million employee payments per year

Manage over $12 billion / year in accounts payable

Manage over $14 billion / year in payroll

Recruit over 25,000 people per year

SOME OF OUR ALLIANCES...

Incorporated in 1992, Hexaware Technologies is one of the fastest growing Information Technology Service providersand is ranked amongst the top 15 providers of IT Outsourcing solutions in India. All our development Centers arecertified ISO 9001 and the company was assessed at SEI CMM Level 5 in late 2000. We enjoy the experience withworking for a large client base that includes prestigious names such as Alliance Capital, Air Canada, Equitable Life,Exult, and Citibank, Motorola, Good Year amongst others. Our strengths in forming and sustaining alliances hasdelivered many wins for our alliances and clients worldwide.

SAP SI SAP SYSTEMS INTEGRATION AG

Strong partnership with ACS, a leading business process outsourcing (BPO) andinformation technology (IT) provider.Jointly executing multiple end to endimplementations in North America

Only Indian enterprise solution vendor to be awarded an End to end Developmentand Maintenance support of all solutions for one of the world’s largest enterpriseproduct vendors

About Hexaware