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KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute Version 2.0
OE for BE Operational Excellence for Business Excellence
Corporate Overview
KAIZEN® Institute Consulting Group
(KICG)
Africa Business Unit
Global Pioneers and Leaders in
Operational Excellence Implementation
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute 2 / 21
Who? – The KAIZEN® Institute / KICG
ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
1985, Switzerland
Zug, Switzerland
300+ Worldwide
Year founded
Headquarters
Consultants
Market Segments Manufacturing (automotive, supply chain, machinery, construction, electrical, industrial …)
Process industry (chemicals, metals, food and beverages.....)
Service (banking, insurance, publishing, retail, logistics ...)
Hospitality (resorts, hotels, restaurants ...)
Public Sector (healthcare, education, government departments, not for profit ...)
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute 3 / 21
Global Headquarter - Zug, Switzerland
ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute Version 2.0
Where Does Kaizen Institute (KI) Operate? Kaizen Institute Global Locations
We support other countries
from our regional offices
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute 5 / 21
Sensei Masaaki Imai
ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
1930 1955 1962 1976 1980 1985 2000
Masaaki Imai
was born in Tokyo, Japan
Received Bachelor's degree and
did graduate work at Tokyo University
Worked at
Japan Productivity Center
Founded Cambridge Corporation
based in Tokyo
Served as President of the Japan Federation of
Recruiting and Employment Agency Associations
Founded KAIZEN Institute in
Zug, Switzerland
Shoichiro
Toyoda 1952 -
Nagoya, Japan
Taiichi
Ohno 1912 – 1990
Dalian, China
Traveled with Taiichi Ohno
in US, Australia and New Zealand
Traveled with Shoichiro Toyoda
in the US
Masaaki
Imai 1930 -
Tokyo, Japan
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute Version 2.0
Build Trust relationships based on humility, integrity, intent, capability and results;
Pursue Knowledge profound knowledge and wisdom based on practice and reflection;
Focus on Our People respect and nurturing of everyone committed to the Team;
Act with Concern for Clients intimacy with customer needs and delivery of world class solutions; and
Live The Kaizen® Way demonstrate continuous improvement mindset and practice.
Who is Kaizen Institute (KI)? Our Values
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute 7 / 21
Our Mission
ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
K A I Z E N = Continuous Improvement
Change
for the better Z E N
K A I
Everyone!
Everyday!
Everywhere!
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute 8 / 21
The KAIZEN® Philosophy
ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
Go to Gemba
Observe Gembutsu
Search for Muda, Mura, Muri
Make KAIZEN®
Production, Administration, Place of Occurrence
The Real Things
3M: Muda (waste), Mura (variability), Muri (difficulty)
Constant/Continuous Improvements
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute 9 / 21
Our Competencies
ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
KAIZEN = Continual Improvement
TPM = Total Productive Management
TFM = Total Flow Management
TSM = Total Service Management
Business sectors
Services
KAIZEN® TPM® TFM TSM Brand
Consulting KAIZEN®
Institute
Training KAIZEN®
College
Benchmarking KAIZEN® Tours
KAIZEN Office
„live“
Qualification KAIZEN®
Manager
Diagnosis Coaching Workshops Audit
Seminars Internal External International
Best Practice (Production,Service)
Knowledge
Exchange National International
KAIZEN®
Practioner
KAIZEN®
Coach
KAIZEN®
Manager
Certification
Program
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute Version 2.0
The Kaizen Management System Our Core Technologies for Sustainable Success
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute 11 / 21
KCM - KAIZEN® Change Management
KAIZEN®
Education
Daily
KAIZEN®
Leadership
Development
KAIZEN® Lean
Awareness
Team
Development
Programs
Value Stream
Projects
Gemba KAIZEN® Workshops
GEMBA
Work
Performance
Management
KAIZEN® Support System
Strategy Deployment
System
KAIZEN® System
Audit
KAIZEN®
Start up
Activities
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute Version 2.0
TFM – Speed Improvement
ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute Version 2.0 ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
TPM – Assets Availability / Utilization
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute Version 2.0 ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
TQM – Variability Elimination
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute Version 2.0 ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
TSM – LEAN in office / Business Processes
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute Version 2.0
What Does KI Do?
KAIZEN & Lean Transformation Services
Certification Programs Lean Enterprise Transformations
Training Courses
Benchmarking Tours Online Training
Publications
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute Version 2.0
17
GOVERNMENT MANUFACTURING SERVICES African Union Commission, Dubai,
India, Kenya, Botswana, Tanzania,
Mauritius
Auto, Textile, Garments, Chemical, Food,
Plastics, Optical Fibers, Steel, Agriculture
– all kinds
Ports, Hospital – to improve patient
care, Banks & Insurance
Telecommunication, Airports etc.,
V Agriculture/Horticulture
/ Floriculture
Service Sector
FMCG / Food / Allied
Engg. / Steel / Aluminum
Plastic / Packaging/
Paper
Chemical / Process/
Pharma
Textile / Garment
Public Sector / Govt.
Supply Chain
Hotel / Hospitality
Partial list of Kaizen Institute Africa Clients As on September 2014
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute 18 / 21
Some of our Key Global Accounts
ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute 19 / 21
“Our key to Success is to make our clients experts ”-Masaaki Imai
INVENTORY
MANUFACTURING COSTS
THROUGHPUT TIME
PRODUCTIVITY
DEFECTS
FLOOR SPACE
Cut by 90 %
Increased by 100 %
Decreased by 50 %
Decreased by 90 %
Reduced by 30 %
Reduced by 50 %
Typical Payoff
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute Version 2.0
KI TEAM AFRICA - 2014
KAIZEN and GEMBAKAIZEN are trademarks of the KAIZEN Institute 21 / 21
Thank you…
ABOUT US OUR VALUES OUR MISSION COMPETENCIES MANAGEMENT SYSTEM BUSINESS SECTORS CONTACT
Contact information: KAIZEN Institute - Africa
Global Wealth Management Solutions Ltd.,
365 Royal Road, Rose Hill
Mauritius
Email: [email protected]
Tel: +91-79-2640 7756
Global Operations
Bahnhofplatz
6300 Zug, Switzerland
Tel: +41 (0) 41 725 42 80
Fax: +41 (0) 41 725 42 89
E-Mail: [email protected]
Website: www.kaizen.com