GLOBAL IT SOLUTION AND SERVICE PROVIDER COMPANY PROFILE · CNews: The Largest Providers of Com-prehensive Data Center Infrastruc-ture Projects — 2015 ТОP-5 CNews100: The Largest

SECURITYOur cybersecurity solutions incorporate significant intellectual added value consolidating our

security expertise

COMPANY PROFILE

www.so�line.ru 8-800-232-00-23www.so�linegroup.com info@so�linegroup.com

$M 800

30

countries

CLOUD

MOBILITYSo�line has both the skills and the experience

to enable customer employees access corpo-rate information systems from mobile devices

aligned to corporate compliance and security policies

80

turnover in FY2015

BIG DATA & BI We are experts in the technologies of

processing huge volumes of raw data required to extract potential strategic knowledge for driving businesses.

Who Are We We have vast experiences in executing successful strategic moving business processes to the cloud either completely or partly and we ensure migra-tion benefits the business.

What We DoWe focus on the most promising directions of the IT industry. We believe that today’s research and development shapes the future of business, socie-ty and mankind as a whole.

cities

30

In our 20+ years in the IT market we have accumulated unique experiences working in large and evolving markets.

So�line is a leading global information technology (IT) solutions and services provider focused on the emerging markets of Americas, Eastern Europe, Central Asia, South-East Asia and India.

GLOBAL IT SOLUTION AND SERVICE PROVIDER

CAGR in cloud solutions in the las 5 years

average annual sales growth in the last 10 years

BIG DATA

SECURITYMOBILITY

CLOUD

annual growth of services

in the last 5 years

+31%growth in Russia,

FY2015, rubles

+24%

+104%

Although the ultimate expectations of information technologies are for revolutionary breakthroughs, in contrast IT operations are considered rather routine as evident in Soft-line’s daily work. Clients utilize our services and solutions, similar to utility facilities such as electricity and water, as a strong and robust solution running in the background and providing reliable support.But sometimes a certain technology plays out triggering a revolutionary change in doing business, and such cases are not uncommon. This is similar to watching the growth of your children. The distinctions in their growth is not apparent as you see them every day. Then, suddenly one day, you realize your children have gradually become big and smart. The time and effort spent is not in vain but have borne good results.My thoughts are technologies that we enjoy today have matured along the same route, ultimately unleashing their full immense potential. Information technologies are constant-ly evolving creating new solutions such as hybrid reality, uberification, supercomputers, convergent networks, digital business transformation and global cloud. The Internet of Things encompassing complex, big data processing has been streamlined into simple and affordable solutions. Businesses no longer wonder whether they should move to the cloud but have progressed to the stage of what to move and how to do it.The integrated dynamism from new players, business models, innovative products and service offerings emerging within all industries and geophysical locations have increased the intensity of competition with clients’ expectations similarly demanding better quality and competitively priced solutions. Flexibility and the ability to deliver better client experiences involving new product and service offerings based on new terms of collabo-ration and the incorporation of new evaluation metrics are important considerations for business growth and sustainability.We not only believe that information technology is the key for unlocking business trans-formations and embracing digital realities, but actually create real solutions that help clients transform their ways of doing business.We have successfully completed projects entrusted to us by our respected clients ranging from transnational corporations to start-ups, from industry leaders to small companies and governmental institutions. I thank you for your cooperation and wish you success in all undertakings.Yours sincerely,

Igor Borovikov, Chairman of the Board of Directors

Dear partners, colleagues, and friends!

1

SECURITYOur cybersecurity solutions incorporate significant intellectual added value

consolidating our security expertise

Soline is a leading global information technology (IT) solutions and services provider focused on the emerging markets of Americas, Eastern Europe, Central Asia, South-East Asia and India. 39

average annual sales growth in the last 10 years in rubles

countries

CLOUD

MOBILITYSoline has both the skills and the experience

to enable customer employees access corporate information systems from mobile devices aligned to corporate

compliance and security policies

80+



Who Are We We have vast experiences in execut-ing successful strategic moving busi-ness processes to the cloud either completely or partly and we ensure migration benefits the business.

What We DoWe focus on the most promising directions of the IT industry. We believe that today’s research and development shapes the future of business, socie-ty and mankind as a whole. cities

30+


+104%CAGR in cloud solutions

in the las 5 years

1.000.000.000 sales volume in FY2016

+21% growth in rubles

in Russia in FY2016

+57% growth in Latin America

and Asia in FY2016

2

SECURITYOur cybersecurity solutions incorporate significant intellectual added value

consolidating our security expertise

Soline is a leading global information technology (IT) solutions and services provider focused on the emerging markets of Americas, Eastern Europe, Central Asia, South-East Asia and India. 39

average annual sales growth in the last 10 years in rubles

countries

CLOUD

MOBILITYSoline has both the skills and the experience

to enable customer employees access corporate information systems from mobile devices aligned to corporate

compliance and security policies

80+



Who Are We We have vast experiences in execut-ing successful strategic moving busi-ness processes to the cloud either completely or partly and we ensure migration benefits the business.

What We DoWe focus on the most promising directions of the IT industry. We believe that today’s research and development shapes the future of business, socie-ty and mankind as a whole. cities

30+


+104%CAGR in cloud solutions

in the las 5 years

1.000.000.000 sales volume in FY2016

+21% growth in rubles

in Russia in FY2016

+57% growth in Latin America

and Asia in FY2016

3

MOSCOW

ARKHANGELSK

BELGOROD

VLADIVOSTOK

VOLGOGRADVORONEZH

EKATERINBURG

IZHEVSK

IRKUTSKKAZAN

KALININGRAD

CHISINAU

TBILISIBAKUEREVAN

TASHKENTASHGABATBISHKEKDUSHANBE

ALMATYASTANAKARAGANDAAKTOBE

MINSKGRODNOVITEBSKMOGILEVBRESTGOMEL

KRASNODAR

KRASNOYARSK

MURMANSK

NIZHNY NOVGOROD

NOVOSIBIRSKOMSK

ORENBURG

PERM

ROSTOV-ON-DON

SAMARA

SAINT PETERSBURG

SARATOV

SURGUT

TAGANROG

TOMSK

TYUMEN

UFA

KHABAROVSK

CHELYABINSKYAROSLAVL

ULAANBAATAR

ISTANBUL

CARACAS

HANOI

HO CHI MINH CITY

BUCURESTI

CORDOBA

BOGOTAMEDELLIN

KUALA LUMPUR

BUENOS AIRES

LIMA

PHNOM PENHYANGON

SANTIAGO

SAN JOSE

MUMBAINEW DELHIBANGALORE

MIAMI

REDMOND

SÃO PAULO

BANGKOK

MANILA

30+COUNTRIES

80+CITIES

DIRECTIONS OF EXPANSION

LATAM, EMEA, APAC

We believe in the amazing power of technology solu-tions in bringing people to-gether and transcending bor-ders. That is why our global business and operational network extends to 30 coun-tries and 80 cities worldwide. We assure our clients that every Softline branch will provide effective IT solutions according to your require-ments.

THE GLOBAL PROVIDER OF SOLUTIONS AND SERVICES

4 8 800 232 00 23 www.softline.com

MOSCOW

ARKHANGELSK

BELGOROD

VLADIVOSTOK

VOLGOGRADVORONEZH

EKATERINBURG

IZHEVSK

IRKUTSKKAZAN

KALININGRAD

CHISINAU

TBILISIBAKUEREVAN

TASHKENTASHGABATBISHKEKDUSHANBE

ALMATYASTANAKARAGANDAAKTOBE

MINSKGRODNOVITEBSKMOGILEVBRESTGOMEL

KRASNODAR

KRASNOYARSK

MURMANSK

NIZHNY NOVGOROD

NOVOSIBIRSKOMSK

ORENBURG

PERM

ROSTOV-ON-DON

SAMARA

SAINT PETERSBURG

SARATOV

SURGUT

TAGANROG

TOMSK

TYUMEN

UFA

KHABAROVSK

CHELYABINSKYAROSLAVL

ULAANBAATAR

ISTANBUL

CARACAS

HANOI

HO CHI MINH CITY

BUCURESTI

CORDOBA

BOGOTAMEDELLIN

KUALA LUMPUR

BUENOS AIRES

LIMA

PHNOM PENHYANGON

SANTIAGO

SAN JOSE

MUMBAINEW DELHIBANGALORE

MIAMI

REDMOND

SÃO PAULO

BANGKOK

MANILA

30+COUNTRIES

80+CITIES

DIRECTIONS OF EXPANSION

LATAM, EMEA, APAC

5 8 800 232 00 23www.softline.com

We Grow Sustainably

343 289 459 601 803 931 861 816 1007 1314

* projected

TURNOVER — $ 1.5 BLN

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017*

STRATEGIC GOALS

50/50%

50/50%

50/50%

RUSSIA NON-RUSSIA

SERVICES

NON-SERVICESCLOUD

NON-CLOUD

EBITDA — $ 150 MLN10% FROM TURNOVER


Leveraging on alliances with leading in-ternational IT vendors, Softline provides IT solutions and services for global IT clients. We can serve clients from USA, Europe, and other developed countries including large international companies together with our partners.

Global Partnerships

Strategic and Global Partnership

STRATEGIC VISIONIt is Our VocationWe enjoy seeing novel technologies transform the businesses of our clients!• Creating unique and sophisticated IT solutions with high intellectual

value added

• Managing hundreds of projects annually in various technical fields ranging from data centers to technical support

• Systems integration of multi-vendor solutions. We undertake responsibility in ensuring the performance of the integrated solution.

Going Global: BRICS and MoreOrganic growth and merger with local leaders help us enter and sustain new markets• 80 branch offices in 30 countries of Eastern Europe, Latin America,

South-Eastern Asia, and India

• One of TOP-5 IT companies in Russia, Belarus, Brazil, and Argentina

• Microsoft LSP statuses in 21 countries

Cloud is in the LimelightSoftline considers cloud technologies as the main business growth driver for the next 10 years• We offer the full spectrum of cloud solutions from hosting to SaaS

• Our clients already benefit from the cloud and embrace the new business models

• The flexibility in IT budgeting models ranging from rental to leasing has made the technology affordable

Through a collabora-tive Global Innovation and Technology (GITA) partnership, Softline delivers IT solutions and services to the business communities of Europe, USA and Australia

European cloud provider community

DIGITAL TRANSFORMATIONIS AT THE TOP OF THE AGENDA

+41%growth in Latin America, India, South-Eastern Asia

in FY2015

+14%growth in CIS countries

in the last 5 years


We help clients improve their business efficiencies with modern technologies.

Softline has a full spectrum of IT solutions for all client categories and

financial tools that make technologies affordable for any IT budget.

We are flexible in our project execution models in ensuring

clients receive the best service. Depending on

the required solution, we either work

independently or in collaboration

with our partners, enabling

us to undertake complex

projects within all

regions.

CHALLENGES OF OUR CLIENTS ARE SOFTLINE’S PRIMARY FOCUS. IN IMPLEMENTING OPTIMAL SOLUTIONS, WE OFFER THE MOST SUITABLE TECHNOLOGIES AND SKILLED TALENT BASED ON INDUSTRY RECOGNIZED BEST PRACTICES

A SOFTLINE PERSPECTIVEDIGITAL BUSINESS

TRANSFORMATION

Adaptto the ever-changing market conditions

with agile and cost-efficient leased infrastructure

Win the market share and explore new frontiers with digital marketing and sales channels

Inspireemployees and foster

their commitmentwith appealing and friendly productivity tools

Attract

in digital environments

and retain clients

with excellent user experience


A SOFTLINE PERSPECTIVE

ТОP-30

Cnews: The Largest BI Solution Provid-ers in Russia — 2015

TAdviser100: The Largest IT Companies in Russia — 2016

CNews: The Largest Providers of Com-prehensive Data Center Infrastruc-ture Projects — 2015

ТОP-5 CNews100: The Largest IT Companies in Russia — 2015

Cnews: The Largest IT Providers in Russia — 2015

Kommersant: Top Com-panies on the Russian IT market

ТОP-10CNews: The Largest Providers of Comprehensive Building and Construction IT Infra-structure Projects — 2015

ТОP-3

Cnews: The most efficient companies from CNews100 — 2015

CNews: The Largest IT Consultants — 2015

DIGITAL BUSINESS

TRANSFORMATION

improvement in

Streamlineworkflows

routine

that enables cost reduction and

productivity


A GREAT DEAL OF OFFERS

For Academic and Non-Profit OrganizationsThat have modest financing and complex budgeting

For Small and Medium BusinessWhich need enterprise-class solutions at a reasonable cost

For Large CorporationsWith IT systems and business tightly coupled and unaffordable infrastructure failure

For Governmental ClientsThat are able and willing to work efficiently

Heavy & Energy Industry

Oil & Gas

Retail, FMCG

Our clients include transnational corporations and promising startups,

enterprises and governmental corporations from 30 countries.


TOP MANAGEMENTWe help in decision making and implementation of busi-ness transformation solutions.

FINANCESWe reduce the IT costs by turning CapEx into OpEx and offer pay-as-you-go model for our services

SALESWe automate the sales process-es, helping to streamline new channels for novel consumption models

MARKETINGWe build productive relations with clients by seeking new communication channels that leverage on business insights

MANUFACTURINGWe offer custom solutions for production automation and manufacturing manage-ment

HRWe offer tools for a full range of personnel management functions including training and certification services

Governmental Сlients

Banks and Financial Organizations

Telecom and Mass Media

60+ satisfied clients

THOUSANDS


CLOUD SOLUTIONS

Softline cloud facili-ties: Moscow, St. Pe-tersburg, Novosibirsk, Yekaterinburg, Samara, Rostov

Ready-to-use solutions for business

Do you incur increasing IT costs due to business development? Do you want to save on software and hardware purchases? Are you tired of wasting time and effort running your own IT infrastructure? Do you want to embrace the benefits of cutting-edge technologies? Cloud services provided by Softline is your answer!

Virtual Office: Made in Russia. Full compliance with personal data protection legis-lation

1С

Corporate email

Cisco WebEx videoconferencing

Office 365

Engineer’s workplace (CAD)

Corporate portal

Employee’s workplace (Workstation as a Service)

Google Apps

Microsoft Dynamics CRM Online

Virtual desktop


CLOUD SOLUTIONS

ТОP-5 on cloud solution provider rankings for Softline Cloud

Microsoft Azure

Amazon Web Services

IBM Softlayer

Backup Private cloud

Backup data center

Migration/Outsourcing/Outstaffing

Virtual resource leasingMigration of IT systems to various cloud platforms relieves companies from the burden of buying and main-taining in-house computing resources, networking equipment and necessary system software. Service-oriented approach helps to transfer capital costs into operational costs.

Equipment leasingProblems with power supply, air conditioning, security, switching, and technical support can incur considerable financial losses causing irreparable damage to corporate reputation and ul-timately the business itself. To mitigate such risks, we offer the co-location of your equipment to specialized Softline data centers that are fully equipped for reliable IT infrastructure high fault-tolerance operations. You have no equipment of your own? We can make arrangements to lease it to you at the earliest date and according to your budgetary consideration.• The best hardware from the leading global vendors;

• Security: the equipment is installed in Tier III data centers;

• Provision for 24х7х365 monitoring and technical support services

Vendor selection options No Yes

Fixed minimal rental term No Yes

Hosting on the client side No Yes

Individual configuration Yes Yes

24х7х365 technical support Yes Yes*

Software rental Yes Yes

Connection to Softline cloud (SaaS, IaaS, DaaS, PaaS) Yes Yes

Our competences

Data Center Certification

Softline’s Moscow Data Centers have confirmed their compliance with the PCI DSS banking card security standard.

The Softline data centers’ high fault-tolerance level has a TIER-3 certificate from the Uptime Institute.

Similarly, Softline data center’s compliance to the TIA-942 Tier 3 standard is certified by IBM’s Resilience Level 3 certificate.

We are in

* — upon conclusion of an additional service contract

Dedicated Hardware server as a Service

Cloud platforms

(CNews Analytics 2011-2015)

5 YEARS IN A ROW


SolutionKorablik is a large child store chain with over 180 points of sale in Moscow and other Russian cities. The company had implemented the Office 365 cloud platform and considered moving the Exchange Server email infrastructure into the cloud.Softline built a hybrid cloud integration with local infrastructure and per-formed the bidirectional migration of data between the local and cloud platforms.After migration, the email bases were cleaned for remaining users on the local platform to optimize the workloads on server resources. The hybrid cloud will be used for several years and eventually the entire email system will be moved to the cloud.

ResultsThe project has decreased operational expenses for support and maintenance of the current system, and increased the client’s competitiveness from high cloud service stability and fault tolerance. The client’s purchase of Enterprise licenses with monthly Cloud Solution Provider (CSP) subscription has consid-erably reduced expenses on software rental and enabled accurate forecasting of monthly planned expenses.

“Thanks to Softline, our company promptly migrated a part of the email infrastructure into the cloud platform, preserving all data necessary for work. The migration was performed without interruptions of key IT services.”

Robert Sardaryan, CIO at Korablik-R

KORABLIK BABY STORE MOVES ITS EMAIL TO THE CLOUD

Migration of thousands of users into the cloudemail system

Service components1. Equipment for employee workplaces (laptop, PC, graphic station,

tablet or all-in-one PC).

2. Software (Windows, Microsoft Office, antivirus protection tools).

3. Connection to cloud-based corporate services (e-mail, video and audio conferences, instant messaging).

4. Centralized technical support, hardware and software maintenance, prompt replacement, accidental loss insurance.

WORKPLACEAS A SERVICEWaaS is a pay-per-use service

that includes personal hardware (PCs, laptops, all-in-one PCs, tablets) with necessary software and connected cloud IT services like unified communications or business applications. The support bundle includes maintenance, prompt replacement or repair (if necessary) and scheduled equipment upgrade. The solution is chosen based on the specific requirements of clients.

Solution benefits• No hardware purchases

• No software purchases

• Always the latest equipment and software

• Reduction of client’s taxes

• Migration to OPEX model


SolutionAccountor offers financial and HR administration services from more than 100 branches within seven European countries with an extensive partner network. The Russian personal data legislation stipulating the storing and processing of all personal information about the citizens in the territory of Russia was to be enforced in September 2015. The IT specialists from the Russian branch of Accountor needed to migrate a part of IT infrastructure into a do-mestic data center. Softline, with in-house data centers in Russia, was chosen as the migration partner.

ResultsThe client on receiving a reliable and cost-efficient cloud infra-structure hosted by a Russian provider moved all the necessary IT services into this infrastructure within the shortest timescale. The client fulfilled the legislation requirements at an acceptable quality level.

SolutionFlops (Ionica LLC) is a Moscow based cloud provider offering SMB-oriented cloud hosting services. Business growth compelled the provider to upgrade its data center. During the migration to the new data center, it was necessary to ensure the continuous availability of services for clients.Softline recommended the HaaS (Hardware as a Service) model to minimize any impact on the current business processes during the transportation of equipment between the data centers.

ResultsWith HaaS services, Flops leased and configured equipment before migrating client data into the new data center without any disruption to critical operation services. The client has upgraded their hardware and reduced acquisition expense. The annual lease payment for serv-ers helped the company to offset capital expenses with operational costs. Under the HaaS program, the client is given a single point of access for resolving technical requests (hardware, software support and maintenance), as well as the opportunity to host the equipment in the selected data center and buy it out at the residual book value when required.

“Thanks to cooperation with Softline, migration to new servers was as comfortable as possible. We hosted the customer data on the equipment we received, disassembled the remaining hardware, transported it to the data center and added it to the existing capacities. All works have been performed within deadlines and budget. In future, we plan to purchase additional resources to continue developing our IT infrastructure”.

Ruslan Kadyrov, COO at Flops (Ionica LLC)

“Our company faced the task of migrating a large section of the IT infrastructure within the shortest timescale. Thanks to cooperation with Softline, we are hosting all necessary IT services in the Russian cloud. On September 1, 2015, when the Russian legislation was enforced, the personal data processing of Russian clients was, both of high technical standards and legal requirements were fulfilled.”

Aleksandr Moskaltsov Head of Infrastructure Department

at Accountor

FLOPS EXPANDS HARDWARE RENTAL BUSINESS

ACCOUNTOR MIGRATES IT SERVICES TO THE CLOUD

TRANSFER OF PERSONAL DATA INTO THE SOFTLINE DATA CENTER

INCREASED INFRASTRUCTURE PERFORMANCE AND COSTS EFFICIENCY


Google Apps for Work is a service for corporate communications used to create documents and collaborate using them. Every user can access business applications and data from any device, be it a stationary PC, laptop, smartphone or a tablet. The services are available 24 hours 7 days per week. The solution supports offline work and has a simple licensing model,

GOOGLECLOUD SOLUTIONS

Google Vault An additional service for correspondence archiving and control

Product

Subscription cost

Storage

Components

Google Apps for Work

Google Drive for Work

$120per user per year

30GB unlimited

$50per user per year

Gmail Corporate email on your do-main (info@your_company.com)

Google Calendar A calendar for employees and workgroups

Google Disk Corporate information storage

Google Docs Office document editors and collaboration on documents

Hangouts Videoconferencing, audio calls, text chat, webinars with unlimited number of partici-pants

Google Sites Corporate portal and workgroup sites

with Vault


Employee productivity growth: • team collaboration on one document • access and editing from mobile devices • enterprise-class videoconferencing• polls and questionnaires• remote education

GOOGLE 60% companies from Fortune 500 use Google Apps

CLOUD SOLUTIONS 5 000 000 companies worldwide trust Google Apps

More than

Over

3 reasons to choose Google Apps

Cloud-based infrastructure reduces corporate operating costs

Enterprise mobility — workplace on a tablet• merchandizers and sales representatives• delivery drivers• support engineers• branch network• retail network stores • promoters and interviewers

“Google Apps offers a brand new IT environment. For example, a standard document editing cycle takes three days. Complex documents with acceptance on intermediate stages require three such cycles — but now document preparation time has been reduced approximately by half.”

Igor Lyapin, Vice CIO at Snezhnaya Koroleva

(Snow Queen)

“Migration to Google Apps has helped us quickly receive better functionality at a smaller cost.”

Oleg Boyko, CIO at Genser

“Keeping the pace of development in our company would be impossible to imagine without Google Apps. Google cloud has many ready-to-use solutions that completely match our emerging needs.”

Ilya Pyatin, CIO at CarPrice

up to 70% 1.

2.

3.


CLOUD LICENSING

SPLA for holding structures. SPLA can be an alternative to traditional software acquisition. To use SPLA for providing IT solution access, the internal users need to allocate an internal service provider (it should be a non-affiliated organiza-tion) and become an SPLA partner of Softline. The deployment of a private cloud will reduce the cost of workplace maintenance and allow quick response to changes from a service-oriented software consumption model.

Services for external customers. With SPLA licensing, you can provide services on Microsoft platforms to ex-ternal customers: deploying a private or public cloud, offering SaaS solutions or renting PCs / servers with preinstalled software. SPLA programs offers great opportunities to work with Microsoft solutions for telecom operators, inter-net providers, service providers, system integrators, data center operators and ISVs amongst others.

250+successful partners

Certified licensing professionals

Microsoft SPLA

The Service Provider Licensing Agreement (SPLA) licensing program is designed for companies providing access to Microsoft products and solutions for internal and external customers.


THE CLOUD PROVIDERHAS IMPROVED SALES BY EXTENDING ITS SERVICE PORTFOLIO

Partners that join these programs can create their own clouds based on global software vendor solutions and rent out their capaci-ties.Softline is an authorized VMware (vCAN), Citrix (CSP), Veeam (VCP), and Security Code (vGate) aggregator in the territory of Russia and the CIS.

For holding structures. This program ex-tends SPLA options in application usage (Of-fice 365 Business, Office 365 ProPlus, Visio Pro for Office 365 T2, Project Pro for Office 365 T2) and includes installation on end user workstation.Services for external customers. As a customer of CSP you can sell as your own Microsoft’s cloud services enabling end users to access email (Exchange Online), portal (SharePoint Online), videoconferenc-ing (Skype for Business Online), OneDrive cloud storage and many others as well as Office 365 (Business or ProPlus) which al-lows installation of Office apps in their latest version on end user PC.

SolutionINOVENTICA Group is the first Russian IT operator to implement projects in the field of public, hybrid, and private cloud construction on a national scale. It has in-house data center networks in Moscow, Vladimir, Yekaterinburg, and Samara.

ResultInoventica Services joined the Microsoft SPLA program, considerably expanding the portfolio of provided services. Based on this, the company subsequently improved the sales of main services such as virtual machine rental, virtual desktops, corporate email and Slidebar.

5+years as an

Microsoft CSP T2

Cloud Solution Provider program enables Softline to resell Microsoft cloud solution subscriptions (Office 365, Exchange Online, Azure and others) based on pay-per-use payments either standalone or with added IT functionality.

INOVENTICA SERVICES LEVERAGES ON MICROSOFT SLPA PROGRAM

SPLAReseller

License Rental: Citrix, VMware, Veeam, Security Code

License rental programs are tailored for service providers from any field that delivers hosting services to end users.


SOLUTIONSACTIVECLOUD

Softline is a leader in the cloud, hosting, and related consulting services in Russia, the CIS, and Middle East since 2003.

IaaSRent a cloud IT infrastructure hosted in datacenter and deploy your business applications there• All types of IT environments

• Reduce the total cost of ownership: reduce hardware related capital costs

• Unroll new business applications fast and secure

• High availability backed by SLA, fault tolerance

• Scalability for any projects, productivity and flexibility

• Payment is per use only

SaaSRent ready-to-use cloud-based busi-ness apps. • No capital investment in hardware,

software licensing, setup and maintenance – pay per use only!

• Rent software licenses at a favorable price, including Microsoft SPLA offerings

• Secure access and corporate data encryption

• Great availability of applications and data

• Always updated software

And AlsoWeb hosting and website support services for companies regardless of size or industry.

ActiveCloud hosts a new Booking service in its cloud

“We have spent a lot of time comparing several well-known companies offering IaaS in Russia, and finally we selected ActiveCloud, because its services matched our needs. Today, with the Boombilla up and running and a rapid growth of users, we do not have any doubt that it was the right choice.”

Sergei Bogdanov, Chief Technology Officer

at Booking Group

ActiveCloud moved Oracle Retail system to the cloud for Ak Bars Region company

"The use of the cloud platform allowed us not only to save money for the purchase of equipment, but also not to worry that the requirements for the IT infrastructure have constantly increased. The Oracle Retail solution was quickly deployed, although it had specific requirements for working in a virtual environment "

Denis Silantiev, CIO of the company

"Ak Bars Region" LLC

Cloud SAP Business OneActiveCloud has become a unique partner of SAP. The result of the cooperation was the creation of a service to provide the ERP-system for small and medium-sized businesses, which makes the implementation and work with SAP Business One in the cloud accessible, fast and convenient. Using SAP Business One provides full-fledged management of finance, sales, purchases, stocks, production, customer relations, and also provides detailed analysis and reports. The advantage of the solution is that SAP Business One is provided as a ready-made service. The cost of using SAP in the cloud is from 5,000 rubles per month for 1 user.

8 (800) 100-22-50 [email protected] www.activecloud.ru20

SOLUTIONS50000+customers

ТОP-3 IaaS providers in Russia

ActiveCloud moves Kuvalda.ru store network to the cloud

“Business efficiency figures and client satisfaction has considerably increased due to the virtual server stability on the ActiveCloud platform. We confidently assert that the project has met our highest expectations”

Dmitry Nikonov, Head of Kuvalda.ru Online Store

ActiveCloud hosts the CarPrice IT infrastructure in the cloud

“ActiveCloud is now responsible for maintenance of our 1C infrastructure in the cloud. The database-related tasks have been implemented on Microsoft SQL Server that we rent from ActiveCloud under the Microsoft SPLA program. Cloud technologies have enabled resource flexibility, eliminated capital costs and increased service availability and quality.”

Maksim Chechet, 1C developer, CarPrice.ru

Listed in

ActiveDesk Graphic CloudA state-of-art performance solution powered by virtualized NVidia GRID graphic servers with powerful Tesla 3D processors. Buy as much resources as you need to run your hardware hungry CAD or Big Data applications in the cloud and pay per use only!ActiveDesk is one of the two official Autodesk cloud partners worldwide

ActiveCloud helps ABI PRODUCT to grow its business effectively

"During the cooperation with ActiveCloud, ABI PRODUCT increased the number of leased virtual machines from 7 to 32. Once our IT specialists were convinced of the reliability of the service, they began to actively apply it to quickly configure test environments that test new functions of key business applications of the company : 1C accounting and Microsoft Dynamics AX ERP systems. "

Nail Aribjanov, system architect for ABI

PRODUCT's infrastructure

Reserved DPC — a hot reserve of crucial IT systemsThe service is intended for medium and large customers who want to protect their infrastructure (data-center) in case of force majeure. It provides complete data protec-tion by mirroring them to cloud servers in real time. This provides an opportunity for immediate restoration of the IT systems of the customer. In the case of an emergency in the main data center, there will be an immediate deploy-ment of backup servers ready to take on the burden of the central office and branches. The solution is platform independent, that is, the customer's initial system can be either physical or virtual: built on MS Windows, Linux, Oracle, VMware, MS Hyper-V — it does not matter. ActiveCloud guarantees the restoration of the full operation of the protected IT systems within 15 minutes and is ready to provide customers with the opportunity to test this service for free.

MATLAB in the Russian cloudActiveDesk service allows you to take advantage of all the functionality of the MATLAB package in the cloud environ-ment. The solution is based on VMware and NVIDIA GRID technologies and is hosted on server capacities of Tier 3 level. ActiveDesk's powerful resources will cope not only with mathematical calculations, but also with tasks in the field of machine learning, parallel computing, neural networks, artificial intelligence, large data processing.

8 (800) 100-22-50 [email protected] www.activecloud.ru 21

CONSTRUCTION AND MODERNIZATIONThe building and upgrading of data centers are complex projects involving a multitude of tasks from engineering infrastructure construction to implementation of core IT applications. An appropriate engineering infrastructure has to be ready prior to the installation and configuration of servers for data and query processing. Softline has broad experience and a wide range of competencies in turnkey data center design, construction and upgrade works.

Our partners

Preparing the data center siteSoftline specialists from the Engineering Solution Department are experienced with the requirements for the architecture and design of server rooms and data center sites. The requirements include the neces-sity for reinforcement of floor structures to ensure durability, build a water dis-posal system for leakage protection or to change the architecture of the site bearing structures. Softline is ready to assist with solving any tasks regardless of complexity as some projects require fundamental con-struction while others on building modular data centers.

HVAC systemIT equipment in data centers should be protected from overheating through maintenance of temperature and humidity. Softline offers various cooling solutions including coolant and water based cooling systems within all scales and complexity with both direct and indirect free cooling.

Power supply systemIn ensuring continuous power supply, the data center is equipped with uninterrupted power supply from batteries and diesel generators. Softline provides adequate redundancy levels for tasks regardless of importance, ranging from N+1 to 2N+1 and facilitate in creating power supply systems regardless of complexity

DATA CENTERS:


CONSTRUCTION AND MODERNIZATION

Our certificates

Our licenses• Certificate of admission to the design

works issued by a self-regulating organization

• Certificate of admission to the construction works issued by a self-regulating organization

• License of the Emergencies Ministry of Russia

Comprehensive security systemsData center protection by multi-tier pro-tection systems consists of security perim-eters, access control, video surveillance, gas fire suppression, voice alert, security and fire alarm systems. The range of tasks handled by Softline include implementa-tion of the data center territory access control system, designing facility entranc-es, process premises and hardware racks.

Engineering system monitoring & control systemAutomated dispatch control systems mon-itor the state of engineering systems and enable real-time control from the opera-tor’s workplace. The systems automate the monitoring of equipment and notify main-tenance personnel in case of emergencies.

Turnkey data center constructionWe have experience in building data cen-ters from the ground and the necessary licenses for construction and design.• Data center business plan and

concept development

• Feasibility study

• Design and development cost estimation

• Turnkey construction works

• Technical maintenance and operation

We have Accredited Tier Designers (Uptime Institute) and Certified Data Centre Design Professionals (Data Center Dynamics).

SOFTLINE WAS AWARDED THE RUSSIAN DATA CENTER AWARDS 2016 FOR THE REPUBLICAN DATA CENTER IN BELARUS

624 server racks

7 MWttotal capacity

Construction historySoftline was the general designer and contractor for the Republican Data Center (RDC) in Belarus. All IT resources of the Belarusian govern-mental institutions will be transferred into the Republican Data Center be-fore 2018. The Republican data center will host a software and hardware system that delivers cloud services to all government agencies and provides citizens with e-government services. The RDC project includes 624 server racks, the capacities will be sufficient both for government agencies and commercial clients.

Modular solutionThe RDC construction project was imple-mented within the shortest timescale. The modular solution is based on the pre-fab-ricated design technology that enables stage-by-stage commissioning of in 4 stages, 156 racks on each stage.The total capacity of the facility amounts to 7 MWt.

Constructed from the ground upThe project was not limited to the con-struction of the RDC itself. It included the creation of the administration and accommodation facility, site improvement, laying external communication channels and other works.

Structured cabling systems Softline has extensive experience in creat-ing structured cabling systems for digital and analog data transfer in compliance with international standards. The optimal structured cabling solution is based on copper, fiber wires, or a combination for EoR and ToR data center design.

DATA CENTERS:


MOBILE

SOLUTIONS

FOR BUSINESS

Infrastructure Security Mobile devices

THE OBJECTIVES IN TERMS OF BUSINESS

THE OBJECTIVES IN TERMS OF IT

WHY WE?So�line Company is able to supply any control systems, configure and adjust them tothe infrastructure and usecases, provide support and training.

Citrix, VMware, Microso�, Cortado, Cisco

The So�line company has a specialized information securitydepartment. Our experience in this field is confirmed by hundreds of customers in different industries.

Symantec, Safephone, McAfee, Acronis

So�line has the highest statuses of partnership with hardware

vendors which allow us to offer the best prices and terms of delivery of devices and thousands Samsung, Dell, HP, Apple, Lenovo

of hardware items.

Creating a base of corporatemobile devices that can be managed with ease.

Delivery of enterprise applicationsto devices of employees.

Limitation of functions of givenmobile devices.

Device geolocation.

Organization of information securityin the mobile segment of network,including data encryption.Providing secure channelsof digital and voice communicationon mobile devices.

Data protection in accordancewith regulatory requirements.

Selection of best suited mobile devices and minimizingprocurement costs.Device delivery, configurationand connection.

Organization of maintenance services, substitution.Supply of specific equipment.

Enterprises need to move to the mobile platform in

order to provide employees with services related to

accessing of corporate information systems and

integrating them into the existing IT infrastructure

and information security system. Softline has both the

skills and the experience to solve such requirements.

To organize mobile work, the employees need suitable devices, and o�en specialized equipment.

Use of tablets and smartphonesin business leads to a number of specific risks, including loss.

How to organize the access to information systems from devices?

How to serve the needs ofmobile users?

The WinSpace demo zone features state-of-the-art mobile devices: tablets, smart phones and mobile accessories.

Clients can find demo benches of various Microsoft products and EMS, O365, and OMS services that

deliver efficient, seamless and secure mobile experiences.

Mobile devices and services can be combined into mobile workplaces, as out-of-the-box solutions for mobile employees.

WinSpace — a Microsoft-based Enterprise Mobility Center


MOBILE

SOLUTIONS

FOR BUSINESS

Infrastructure Security Mobile devices

THE OBJECTIVES IN TERMS OF BUSINESS

THE OBJECTIVES IN TERMS OF IT

WHY WE?So�line Company is able to supply any control systems, configure and adjust them tothe infrastructure and usecases, provide support and training.

Citrix, VMware, Microso�, Cortado, Cisco

The So�line company has a specialized information securitydepartment. Our experience in this field is confirmed by hundreds of customers in different industries.

Symantec, Safephone, McAfee, Acronis

So�line has the highest statuses of partnership with hardware

vendors which allow us to offer the best prices and terms of delivery of devices and thousands Samsung, Dell, HP, Apple, Lenovo

of hardware items.

Creating a base of corporatemobile devices that can be managed with ease.

Delivery of enterprise applicationsto devices of employees.

Limitation of functions of givenmobile devices.

Device geolocation.

Organization of information securityin the mobile segment of network,including data encryption.Providing secure channelsof digital and voice communicationon mobile devices.

Data protection in accordancewith regulatory requirements.

Selection of best suited mobile devices and minimizingprocurement costs.Device delivery, configurationand connection.

Organization of maintenance services, substitution.Supply of specific equipment.

Enterprises need to move to the mobile platform in

order to provide employees with services related to

accessing of corporate information systems and

integrating them into the existing IT infrastructure

and information security system. Softline has both the

skills and the experience to solve such requirements.

To organize mobile work, the employees need suitable devices, and o�en specialized equipment.

Use of tablets and smartphonesin business leads to a number of specific risks, including loss.

How to organize the access to information systems from devices?

How to serve the needs ofmobile users?

About 95%of employees use personal devices for working purposes

(IDC data)


ПРЕДСТАВЛЕНИЕ ДАННЫХ

ИСТОЧНИКИ ДАННЫХ

ОЧИСТКА И СТАНДАРТИЗАЦИЯ ДАННЫХ

АНАЛИТИЧЕСКАЯ МОДЕЛЬ

ХРАНИЛИЩЕ ДАННЫХ

DATA REPRESENTATION

DATA SOURCES

DATA CLEANING AND STANDARDIZATION

ANALYTICAL MODEL

DATA STORAGE

SOLUTIONS FOR BUSINESSWe help clients choose and implement the right solution based on business needs taking into consideration the necessary organizational measures to achieve the desired result.

PortalsCorporate portals resolve tasks including:• Collaboration on projects

• Unified data storage

• Working with requests

• Streamlining HR processes, personnel onboarding and talent development

• Internal PRWe have vast experience in the implemen-tation of portals on various platforms.The projects include: • Implementation of corporate portals

from the scratch

• Portal migration to a new platform

• Development of new modules on an existing portal

• Portal maintenance

Electronic document workflow and business process automation

Though Softline specializes in information technologies, we also understand business needs and requirements. These include reducing costs and increasing sales, establishing relationships with clients and improving quality of products and services.

State-of-the-art ECM solutions include more than document workflow automation tools. The numerous solutions for business that are powered by ECM technologies include: -• Classic document workflow

• Contract management

• Request and ticket management

• Meeting management

• Procurement management

• HR workflows

• Governmental (municipal) services and interdepartmental interaction

• B2B document interchange

• Invoice approval

• Project document workflow

• KPI managementSoftline offers out-of-the-box solutions, based on the leading ECM platforms, for retailers, banks, insurance companies, real estate devel-opers, oil, gas and heavy industry industries and government institutions.


ПРЕДСТАВЛЕНИЕ ДАННЫХ

ИСТОЧНИКИ ДАННЫХ

ОЧИСТКА И СТАНДАРТИЗАЦИЯ ДАННЫХ

АНАЛИТИЧЕСКАЯ МОДЕЛЬ

ХРАНИЛИЩЕ ДАННЫХ

DATA REPRESENTATION

DATA SOURCES

DATA CLEANING AND STANDARDIZATION

ANALYTICAL MODEL

DATA STORAGE

Business Intelligence systemsBusiness Intelligence extracts insights from Big Data, providing a ratio-nale for managerial decisions. Business intelligence use cases include:• Determining loss and profit-making lines of business

• Sales planning, real-time plan and performance analysis

• Budget planning, cash flow monitoring

• Competition analysis, market research

• Enterprise planning, supply chain and warehouse management

SOLUTIONS FOR BUSINESS

Electronic archivesElectronic document archive is an elec-tronic document system that provides:• Reliable and centralized document

storage and processing for all stages of the lifecycle

• Confidentiality and access right management

• Document version management and change history

• Usability and quick search.

Batch document and data inputBatch document input helps in the digiti-zation of accounting, HR and other docu-ments. Besides scanning and recognition, the solution checks and analyses the re-ceived documents, automatically extracts the important information from a digital image and creates an attribute-based document description.

Project managementProject management solutions help achieve project goals through resource and time optimization, quality control and risk management.We offer customized solutions that sup-port the entire project lifecycle, from pre-liminary works, planning, execution and monitoring. We customize our solutions for different industries.

BI: UNDER THE HOOD


Solution Due to the rapid development of Gasprombank Electronic Trade Platform and the need to increase its competitiveness, the client required an information system to automate the key business processes and to create an integrated information environment. Softline recommended ELMA BPM, a Russian software product.

ResultsAround 100 workplaces of Gasprombank Electronic Trade Platform have been automated, key business processes in the Client Relationship Management, Enterprise Content Management, and Project Management (CRM, ECM and PRJ) modules have been streamlined, accounting and notification systems for top management have been reconfigured, and the main client services have been implemented in stages in the new system.

Solution The Jewish Museum and Tolerance Center is a cultural and educational site and is the most technologically advanced museum in Russia. One of the new exhibi-tion projects is an interactive virtual installation resembling a bookshelf. It is a widescreen monitor embedded into a decorative housing. The system includes a camera that recognizes body motion, mimics and voice, and a wireless Microsoft Kinect controller that helps users interact with the displayed scenes using move-ments and gestures. To turn this concept into reality, it was necessary to create an application that enabled content management via Kinect.Softline developed both a content management panel that allows converting PDF files into “books”, and an application, for which the interface and the set of gestures, reading modes, and language preferences were created. Softline tuned the user gesture recognition when the book is selected, viewed, and closed, tak-ing into account the motion specifics of the different ages (adults, children and elderly people).

ResultsThe result of the project was creating a virtual interactive gesture-controlled “bookshelf”. Visitors can “take” any book from this bookshelf, look through its pages, select the language and other parameters.

BUSINESS PROCESS AUTOMATION FOR GASPROMBANK ELECTRONIC TRADE PLATFORM

APPLICATION DEVELOPMENT FOR THE EXHIBITION OF THE JEWISH MUSEUM AND TOLERANCE CENTER

“The app developed by Softline meets our requirements. Thanks to the easy-to-use and intuitive interface, users can get simple and quick access to the information they are interested in.”

Igor Avidzba, CIO at the Jewish Museum and Tolerance Center

Transparent collaboration and flexible business processes

«A vibrant application developed by Softline meets our expectations at full extent. With its easy and intuitive interface it helps every user to access content instantly and enjoy realistic experience».

Igor Avidzba, Director of IT Department in Jewish

Museum and Tolerance Center

A SOLUTION BASED ON MICROSOFT KINECT WIRELESS CONTROLLER


Solution Interregional Distribution Grid Company of the North Caucasus supplies power to the territory that has a population of more than 9.5 million people. The Com-pany’s top management wanted to increase the control of routine operations and make prompt managerial decisions with the requirements for a solution that would provide timely access to reporting information and various branch performance indicators. After studying software products in this field, the client selected Micro-soft SharePoint 2010.

ResultsSoftline has developed a multi-purpose portal that contains presentations, ref-erence information and key performance indicators of all business units for the previous reporting periods.As top management routinely work remotely during business trips, Softline has created a mobile app solution that synchronizes with the portal enabling offline access to data regardless of the user’s location. The application has been adapted for tablets and are used by top management.

SolutionVTB24 Bank, one of the largest players on the Russian banking services market, needed to overhaul the external information portal www.vtb24.ru.The cooperation between VTB24 and Softline comprised a long-term project for optimization of the portal, which involves subsection modernization, discount pro-gram development, redesign of the career section, modernization of the mortgage model, comparison of tools and calculators and mobile website version develop-ment.

ResultsThe portal has been optimized by using a new method of generating geo-depen-dent pages with accompanying content. Information deduplication and implemen-tation of dynamic data generation with other customizations will considerably increase the portal performance and improve the experiences of end users, admin-istrators and content managers.The portal uses GEO API for geolocation along with third-party APIs including Yandex Maps. The system supports searching points on a map with local portal versions having been developed. The project group used the Agile (Scrum) meth-odology that ensured high project quality management.

VTB24 EXTERNAL INFORMATION PORTAL OPTIMIZATION

AN INTERNAL CORPORATE PORTAL OPTIMIZATION

Reporting systemization and prompt report access

INTERNAL PORTAL AND MOBILE APPLICATION DEVELOPMENT FOR IDGC OF THE NORTH CAUCASUS“It has to be mentioned that the portal is easy to use not only for end users and top management of IDGC of the North Caucasus but also for all content managers. The customized data import engines, intuitive administrator panel and access right partitioning is a big change from the previous tedious process into a matter of a few minutes.”

Denis Svetlichniy, Head of Corporate Information System Division of the Department of information

technologies of IDGC of the North Caucasus


CYBERSECURITYSoftline has one of the best information security teams in Russia. We implement hundreds of projects every year. We guarantee excellent quality and reasonable cost of cybersecurity system implementation as we have skilled security professional teams in all regions. We offer an extensive range of solutions: from DLP and personal data protection to protection from targeted attacks and fraud, ATP and plant control system security.

All

licenses

We consider

the protection of cloud environments and cloud-

based cybersecurity solutions as a promising line of business and deliver these services

within territories with a Softline presence, including CIS and BRICS+ countries.

FSTECCERTIFICATION —Softline has a standalone business unit responsible for certification against cybersecurity requirements


Security Operations Centers • SIEM

• SECaaS

• Security Intelligence

We are ranked in the ТОP-3 Largest Russian Cybersecurity Companies

(CNews, 2015)

All

From Analysis to End-to-end Cybersecurity Solutions

Infrastructure security• Web and email traffic

protection

• Server and endpoint security

• Virtual infrastructure and database security

• Mobile device security

Online Service Security• Protection of web applications (WAFs) and

DDoS attack protection

• Technical vulnerability analysis, penetration testing

• Code analysis

Access Management• Authentication, account management:

2FA, IDM, SSO, PKI

• Privileged identity management (PIM)

• File resource access control

Fraud Protection• Antifraud solutions

• PC infection diagnostics

• Contractor verification systems

Network Security• Next-gen firewalls

• Firewall management

Protection from Targeted Attacks• Sandboxes

• Feeds and Cyber Intelligence

• Preparation and responding

Critical Infrastructure Protection• Industrial security

• One-way data transmission solutions

DLP, Access Right Limitation• Data loss protection

• Access right limitation: IRM

• Information classification

Encryption and Data Transfer Protection • Encryption

• Data Transfer Protection

Import Substitu-tion• Russian products

• Certified products

Audit of information security

Development of information security concepts

Implementation of informa-tion security tools

Centralized security poli-cy and risk management

Technical support and maintenance of information securi-ty systems

Training for client employees

318-800-232-00-23www.softlinegroup.com

Solution“Sentinel Credit Management” is a debt collection agency providing services to individuals and legal entities. The nature of the company requires working with personal data. In conforming with Russian legislation, all organizations that store and process personal data must ensure the protection of their information systems.

Results• Collecting up-to-date IT infrastructure information, developing and testing

the threat model

• Installing and configuring the security server and Secret Net 7 solutions, TrustAccess network firewall, XSpider 7.8 vulnerability scanner and antivirus software

• Finalizing supporting working documentation

SolutionUnited Metallurgical Company (OMK) manufactures pipes for different purpose, pipeline fittings, train wheels, rolled metal products, springs and pipeline valves. OMK comprises of seven large enterprises within the steel and iron industry. It was important to integrate information security within all business units and in-crease overall IT infrastructure security in ensuring a well-coordinated and smooth performance within all plants.It was necessary to implement a centralized antivirus protection system to ensure security of personal computers, servers, SCADA and ICS. Softline’s recommended solution was Kaspersky Total Security for Business.

ResultsAll client sites have been migrated to Kaspersky Total Security for Business with the deployment of a unified control system. The Kaspersky Lab solution has provided the tools required to build a reliable information security system. Built-in encryption and remote mobile device management tools will ensure the confidenti-ality of the most valuable OMK data.

PERSONAL DATA PROTECTION AT SENTINEL CREDIT MANAGEMENT

“As we are working with personal data, we pay great attention to complying with governmental regulatory requirements. Ensuring client information privacy is the cornerstone of our business. Thanks to the project implemented by Softline, we have both the technical and legal base for our business.”

Alexey Boykov, Head of Information Security Division

at Sentinel Credit Management

Client information privacy is now compliant

OMK CORPORATE NETWORK PROTECTION

“The secret of our business success is great coordination and seamless interaction within all enterprises in the company holding. We have many branches in various locations and it was very important for us to provide unified information protection of high quality in all business units.”

Alexey Mitenkov, CEO, “OMK-Information Technologies”

LLC

IMPROVED HARDWARE AND NETWORK SECURITY


SolutionGrazhdanproekt Group is the leading design and construction company within the Volga Federal District, specializing in the field of water supply and disposal. The cli-ent engaged Softline to protect confidential information, which includes state-level classified project documentation.

ResultsThe client’s preferred solution, McAfee MFE Total Protection for DLP includes:• the McAfee Endpoint DLP module;

• the McAfee ePolicy Orchestrator (ePO) module;

• centralized management;

• integration with Active Directory.During project implementation, Softline was responsible for all project tasks rang-ing from information systems data collection to personnel training.

SolutionOJSC “MSP Bank” is a part of Vneshekonombank group. The Bank planned to upgrade their cybersecurity system to be compliant with the requirements of STO BR IBBS (Standards of the Bank of Russia on Maintenance of Information Security within the Russian Banking System). The implementation of state-of-the-art information security tools was one of the phases of this project.

ResultsSoftline and MSP Bank jointly executed a project on implementation of a SIEM (Security Information and Event Management) system, and deployed a module for staff training and increasing awareness of information security. The modernization of information security systems increased the Bank’s protection against current and future potential risks.

MSP BANK INFORMATION SECURITY SYSTEM MODERNIZATION

Client information privacy is now compliant

Optimal protection of confidential information

“We needed a reliable and competent partner with solid experience in the banking sector in order to increase corporate information security and implement complex data protection systems. Softline has fully satisfied our requirements. Their high level of professionalism and responsibility is the main reason for successful project completion.”

Dmitriy Sushkov, Head of Information Security Department at MSP Bank.

SECURITY INFORMATION SYSTEM COMPLIES WITH STO BR IBBS STANDARDS

IMPLEMENTATION OF DATA LEAK PREVENTION SYSTEM AT GRAZHDANPROEKT GROUP“Softline recommended McAfee Data Loss Prevention, a solution that has fully satisfied our information security requirements. Being a large design company, Grazhdanproekt Group understands the importance of ensuring the full protection of its information resources. We are highly impressed with the quality of Softline services at all stages, from the preliminary negotiations to post-project support. Softline is very efficient and well-organized and their work has produced tangible results. We would like to continue working with them in the future.”

Vera Lanskikh, Head of IT and Software Department

at Grazhdanproekt Group


• Delivery, configuration and installation of servers and data storage systems.

• Basic services (Active Directory, network, file, certification, printing, and email services)

INFRASTRUCTURE• Automated IT service management and

Service Desks

• Business continuity, DRP, backup

• Network performance and availability, infrastructure and application monitoring, configuration management

• Server and storage virtualization

• Desktop virtualization (VDI/VDI 3D)

• Network virtualization

• Application virtualization

• Switching, routing and load balancing

• Wi-Fi networks

• Telephony

• Unified communications and videoconferencing

• Videoconferencing and video intelligence

• Conventional and smart structured cabling systems

• Conditioning

• Uninterrupted power supply

• Dispatching

Basic Infrastructure

Engineering Systems

Networking Infrastructure

ITSM

Virtualization


50% CAGR

SolutionAK Baikal Bank, JSC, one of the largest banks in the Siberian region, has been around since 1993. The bank’s top management needed to increase employee communications efficiency, provide capabilities to conduct online meetings, reduce telephony costs and increase the network connection quality. A unified communi-cations platform was implemented to meet these needs.A number of works preceded Lync implementation: Active Directory and network service audit, communication system audit, collection of actual data about commu-nication channels. These preliminary steps helped design the new communication platform architecture and deploy Lync Server.

ResultThe client received an easy-to-use internal and external communication tool ac-cessible from anywhere. The existing Microsoft solutions have been configured to enable full-scale Lync Server operation.

“The main Baikal Bank development factors is the continuous improvement of technical infrastructure, implementation of advanced technologies to increase the quality of client services. Microsoft Lync 2013 meets all our requirements for a unified communications solution. We found out that besides increasing employee productivity, this solution increases control over the Bank’s IT infrastructure.”

Aleksy Firsov, Deputy Head of the Information

System Administration and Development Division, AK Baikal Bank

JSC

THE CREATION OF A STATE-OF-THE-ART UNIFIED COMMUNICATION SYSTEMS

UNIFIED COMMUNICATIONS SYSTEMS FOR A BANK

250+ projects in 2015

200+engineers

SolutionGrant Thornton is an international organization that consolidates audit, accounting, and consulting companies to help develop businesses to unleash their growth po-tential. The Cambodia branch needed to optimize IT infrastructure operations. The Microsoft cloud service infrastructure of the Cambodian branch has been admin-istered by the Grant Thornton Vietnam IT specialists. During the project, Softline updated Active Directory on the client’s servers, connected the cloud services to the new IT infrastructure and configured Office 365 solutions, such as Exchange Online, Skype for Business, SharePoint, and OneDrive.

ResultsThe project has increased the system fault tolerance, created a reliable data ex-change environment and improved corporate communications efficiency. Post-im-plementation, the Cambodian branch can quickly implement applications and up-dates and keep the system running in cases of failures or scheduled maintenance.

OPTIMIZATION OF GRANT THORNTON CAMBODIA IT SERVICE DELIVERY

“On project completion, our specialists are able to administer IT services and systems, no longer dependent on support from our Vietnamese colleagues. We have reduced the IT infrastructure maintenance costs, simplified the administration processes and have timely access to necessary data.”

Simuh Im, CIO at Grant Thornton Cambodia

IT SERVICE EFFICIENCY INCREASED WITH REDUCED ADMINISTRATION COSTS


Portal solutions andDocument Workflow

Client and Partner Relationship Management

Analytic ReportingManagement and intelligence

Program and ProjectManagement

INTEGRATION SOLUTIONS

SOLUTIONSMICROSOFT

10+ Years of Experience

2500+ Projects Implemented

500+Certified Specialists in Russia, the CIS, LATAM and APAC

30+ Off-the-shelf Solu-tions

Technologies: Microsoft SQL Server, Microsoft SharePoint Server, Microsoft Pow-er BI, Datazen

Off-the-shelf solutions:• KPI management system

• Datazen-based reporting system

Technologies: Microsoft CRM Dynamics Server, Micro-soft CRM Online

Off-the-shelf solutions:• Automated planning and

workflow monitoring systems for governmental institutions

• Citizen relationship management in Public Service Centers

• Real estate sales management

• Standard sales process implementation based on CRM Online

Technologies: Microsoft Project Server, Microsoft Project Online, Microsoft TFS Server

Off-the-shelf solution:• Project Server-based project

management system

Technologies: Microsoft SharePoint Server, Mic-rosoft SharePoint Online, Microsoft Yammer, Microsoft BizTalk

Off-the-shelf solutions:• Information and education portal

• Corporate portal

• Knowledge management system

• Municipal service portal

• Information kiosks

• Standard portal based on SharePoint Online


Hybrid Cloud and Virtualization

Unified Communications

IT management, Monitoring and Data Protection

Public Cloud and Mobile Devices

Technologies: Microsoft System Center, Microsoft Right Management Services, Microsoft Identity Manager.

Off-the-shelf solutions: • Service Desk systems

• IT infrastructure monitoring with service mapping

• User workplace management

• User identification systems

Technologies: Microsoft Azure, Microsoft Office 365, Microsoft EMS, Microsoft OMS, Win-dows Devices.

Off-the-shelf solutions: • Mobile device management

powered by EMS;

• OMS-based monitoring solution.

Technologies: Microsoft System Center, Microsoft Right Management Services, Microsoft Identity Manager.

Off-the-shelf solutions: • Service Desk systems;

• IT infrastructure monitoring with service mapping;

• User workplace management;

• User identification systems

Technologies: Microsoft Exchange Server, Microsoft Skype for Business Server, Microsoft Exchange Online, Microsoft Skype for Business Online

Off-the-shelf solutions: • Migration from Lotus to Exchange;

• Migration to Exchange Online;

• Implementation of Skype for Business Online.

INFRASTRUCTURE SOLUTIONS

MICROSOFTLSPSoftline is one of the Key Licensing Solution Providers in the Microsoft Ecosystem.

21Countries

LSP in

№1 Licensing Solution Provider, Russia


SolutionWith 480 branches in more than 240 Russian cities, Ulmart leads in the rank-ing as the largest Russian online store. The company is included in Deloitte’s international ranking of Top-50 Largest Online Retailers for 2015.Prior to project implementation, the client was using Microsoft System Center Operations Manager 2012 R2 in test mode, which did not support monitoring of infrastructure parameters. Full-scale SCOM was implemented after Softline had performed IT architecture audit and had analyzed the client’s IT process-es.

ResultsThe solution includes a monitoring system that controls an estimated 200 Windows servers, Unix servers, application launch services, email (Tomcat, Exchange), SharePoint and others. Softline implemented an automated visual-ization system that displays the service status within a web interface without a need for command prompt. A role-based access system has been created for the monitored parameters.

SolutionDetskiy Mir chain has more than 350 stores in over 140 cities of Russia and Kazakhstan and 44 ELC (Early Learning Centre) stores. Prior to project implementation, the client used IBM Lotus Domino as their corporate e-mail solution. Based on the corporate e-mail infrastructure audit and the client’s requirements, Softline recommended a new e-mail solution that is Microsoft Exchange Server 2013. The solution is hosted on three servers with fault-tol-erant architecture. System migration could be performed without any busi-ness interruption.

ResultsMicrosoft Exchange allowed consolidation of the e-mail solution in one data center (before the project the servers were hosted in various branches), which has increased its manageability and reliability. The new solution has considerably increased the mailbox volume, eliminated data duplication and provided access for mobile email.

“The solution helps locate accurately failures in the client’s IT infrastructure, satisfying all corporate troubleshooting requirements. SCOM locates the problems quickly and shows the infrastructure components that require checking.”

Sergei Zharov, project manager, Softline Solution

Directorate

“Migration to Microsoft Exchange has considerably decreased infrastructure maintenance costs. We have also avoided incurring additional expenses on mobile access as it is no longer necessary to use additional software and we have benefited from the higher licensing flexibility. Archiving eliminates data losses and reduces time spent on optimization of data stored in user mailboxes.”

Sergei Kondarev, Member of the Board and CIO of Detskiy Mir OJSC.

ULMART IT PROCESS MONITORING AND OPTIMIZATION

EMAIL MODERNIZATION IN DETSKIY MIR

MONITORING SYSTEM FOR LARGE-SCALE IT INFRASTRUCTURE

Implementation of state-of-the-art email system


SolutionThe Russian Public Opinion Research Center (VCIOM) project office annually conducts more than 400 large-scale projects dedicated to public opinion polls. Its’ staff includes interviewers, specialists in statistics and analytics and project managers. As the volume of research was growing, the client wanted to replace the Microsoft Office apps used for communication and management with a specialized project management system. The client decided to implement Microsoft Project Server 2013. Softline implemented the project, performing all tasks ranging from development of the statement of work to training of VCIOM specialists on working with the system.

ResultsThe project has helped VCIOM to consolidate project information, track employee workloads, automate project communications and build a comprehensive reporting system. Plan and actual analysis reports on completed tasks and personnel assign-ments facilitates the completion of projects on schedule and the efficient allocation of tasks between employees.

SolutionZarubezhneft’s top management made a decision to build a corporate portal as a unified internal communication platform for all employees. The client’s intranet site was powered by Microsoft SharePoint Server 2013, a platform integrating all Mi-crosoft applications across the company. After developing the statement of work, Softline created design layouts based on the brand image before deploying Micro-soft SharePoint Server 2013 for testing and production environment. The changes made in the portal architecture, during development, took into consideration the client’s preferences.

ResultsThe portal contains information about the company, electronic services, human resources, business units, knowledge base and other relevant content. Through integration with 1C, the portal displays lists of absent employees and supports the Phone Book. The corporate portal has become an easy-to-use indispensable tool for Zarubezhneft. The portal provides employees with communication tools that facilitates information search, storage tasks, automation of workflows and knowl-edge management.

“We have implemented the portal successfully based on Microsoft SharePoint Server 2013. With the cooperation of Softline we have managed to implement all project requirements. Our employees highly appreciate the easy-to-use interfaces and navigation between sections. From our observations, the most popular portal sections are News, Services and Knowledge base.

Zarubezhneft PJSC specialists

“Prior to Softline coming in, the project management process was not automated. As the number of projects wase increasing, it became more and more difficult for the project managers to handle all the tasks. We were searching for a solution that would help us to utilize existing resources and would not complicate the work of our employees. The Microsoft Project Server 2013 platform deployed by Softline meets all these requirements, and, further, it has an intuitive interface.”

Stepan Lvov, Head of Social and Political Research Division at VCIOM

CORPORATE PORTAL FOR ZARUBEZHNEFT PJSC

PROJECT MANAGEMENT OPTIMIZATION AT RUSSIAN PUBLIC OPINION RESEARCH CENTER

Fully-Functional Corporate Portal

FEATURE RICH PROJECT MANAGEMENT SYSTEM LAUNCHED


Transportation• Monitoring and transportation

optimization of vehicle routes

• Monitoring, maintenance and forecasting repairs based on vehicle condition

• Quality improvement of transportation services for clients

• Prevention of abuses by drivers

THE INTERNET OF THINGS

Networks that unite physical objects equipped with embedded technologies for real-time interaction with each other or with the environment have matured and become affordable in recent years. We are confident the Internet of Things is a game changer in many fields within the economy and we help clients change their game with IoT solutions.

Sensing and sense makingThe Internet of Things is about sensing and making sense of collected data.Sensors are the foundation of the Internet of Things. They enable to monitor any assets in the business process flowSense making is the processing of a vast amount of data transformed into insights and used for decision-making

Manufacturing • Production process monitoring,

control and customization

• Monitoring enterprise resources and preventing failures

• Managing industrial safety and environment protection

• Optimization of production processes and power consumption

Logistics, distribution· Trustworthy control of warehouse

operations in real-time

· Vehicle tracking, cargo tracking

· Better end deliveries quality and better quality of service for customers

· Theft and damage prevention

Retail• Customer recognition and

personalized interactions

• Smart shelves determination of customer browsing times for a product

• Product accounting and warehousing automation

• Security and prevention of shoplifting


Retail efficiency• Visitor count, queue analysis

• Heat and motion maps, flow distribution analysis

• Rack and shelf popularity analysis

• Rack filling monitoring

• Personnel activity monitoring

VIDEO INTELLIGENCEThe main bottleneck in the video surveillance systems is the overloading of video data. Video intelligence tools designed to process video streaming from cameras have resolved the bottleneck problem. It is a reliable tool for extracting data on events and incidents.

In real time and archiveThe two main video intelligence use cases are real-time and video archive analysis.Real-time video intelligence is used for instant response and proac-tive risk management.Long-term video archive storage stores evidence for incident inves-tigations.

Territory control and area security• Movement monitoring and

intruder detection in restricted areas (including detection in poor visibility conditions such as smoke, vapor and fog)

• Perimeter control

• Automatic personnel monitoring at control posts with face recognition system

• Situational awareness system. Lost and found module.

Vehicle checkpoint automation• Arriving/departing vehicle

monitoring with vehicle plate recognition

• Automatic boom barrier opening/closing

• Vehicle weighting


HARDWARE SOLUTIONS

Hardware is the backbone of IT infrastructures. Softline possesses all the necessary tools and expertise to build the hardware foundation of enterprise architecture of any complexity. Our solutions reduce costs from high-quality services and an integrated IT infrastructure construction approach.

• Purchased

• Leased

• Rented

• Co-located in our data center

• Select the equipment that fits

your company best

• Perform deployment and

commissioning

• Provide maintenance and repair

• Deliver consumables and spare

parts

Hardware from the Leading Global Vendors can be

We Offer the Full Spectrum of Services


Video Surveillance, Video Intelligence Systems

• Video cameras

• Storage systems

• Portable networking equipment

Infrastructure Solutions

• Servers

• Data storage systems

• Racks and chassis

Networking and Switching Equipment

• Switches and routers

• Wireless equipment

• Videoconferencing

Engineering Infrastructure

• Uninterrupted power supply

• Heating, ventilation and air conditioning (HVAC) systems

• Data transmission networks

• Modular solutions

• Engineering equipment management tools

Personal and Mobile Solutions

• Workstations, all-in-one PCs, laptops

• Mobile devices

• Thin and zero clients

• Monitors

Printing Equipment

• Printers, scanners

• Copy machines, MFDs

• Consumables

Equipment for the Internet of Things

• Sensors and control devices

• Controllers

• Gateways

SolutionMEDEM International Clinic offers a wide spectrum of medical services based on the newest technologies corresponding to international standards. The IT depart-ment of the MEDEM International Clinic faced the tasks of upgrading the current networking infrastructure and a number of key services. The company compared the networking equipment from various suppliers and eventually chose Cisco.Softline’s solution for the networking infrastructure upgrade, powered by Cisco Catalyst 3850 high-performance switches, included the implementation of VoIP telephony platforms running on Cisco Unified Communications Manager PBX deployed in failover cluster mode on two Cisco UCS servers and installation of KIRK DECT telephony system. Cisco’s TelePresence SX20-based videoconferencing services helps executives conduct meetings across the world.

Result A comprehensive Cisco-based infrastructure solution not only reduced the time to consolidate all systems, but also seamlessly integrated all communication system components.

“From the very beginning, the project terms were very tight: it was necessary to deliver, design, and implement the unified Cisco-based communication solution within the shortest timescale. The expectations were high for the Softline project team and MEDEM specialists. The project was delivered on schedule due to the Softline professionals performance and good project management skills.”

Andrey Ognerubov, MEDEM International Clinic

NETWORK INFRASTRUCTURE UPGRADE FOR AN INTERNATIONAL CLINIC

DEPLOYMENT OF NEW NETWORKING INFRASTRUCTURE, VOIP AND VIDEOCONFERENCING


INDUSTRY-SPECIFIC

Online billing for utility servicesThe Online Billing system is a SaaS-based web application for automation of housing and public utility billing. The system, initially designed for housing and public utility accounting, currently supports online utility payment.The solution has the following capabil-ities:• Subscription based

• Reading metering devices

• Meterage and billing

• Debt collection

• Account payableThe system can be integrated with external accounting systems, docu-ment workflow systems, public service websites, call centers, automatic meter reading and control systems, supervi-sion authority systems, social protec-tion institutions and payment systems.

Land improvement management systemsLand improvement information systems are spatial databases designed for adoption and efficient execution of managerial decisions in city-planning, real estate and investment activities. The solution includes the following capabilities:• city planning and land use

management

• optimal construction site selection

• power grid infrastructure management

• land use economic efficiencies

LAND IMPROVEMENT, UTILITY SERVICES, URBAN PLANNING AND FARMING

SOLUTIONS


Communal facility management systemThe system is designed for governmen-tal and municipal housing and utility services. It is used to create and main-tain communal facility registers and consumer utility databases (including individual consumers and companies). The system includes the following capabilities:• Accurate and timely reporting

on qualitative and quantitative performance indicators of communal facilities

• monitoring consumption of fuel and power resources

• monitoring the billing of actually consumed housing and utility services.

INDUSTRY-SPECIFICUrban fault reporting systemThis portal helps citizens to inform the municipal authorities about urban faults (e.g. road damage, unauthorized landfills, fallen trees) by indicating map location and other important details. This enables the requests to be pro-cessed by the persons in charge.Citizens can use the publicly-available Urban Fault Portal application or its mobile version to report issues on the location with a picture attachment. Specialists process the requests through the Citizen Request Processing application, where the reported issues are assigned to employees in charge. The terms of responses are controlled.

Geographic information systems (GIS) for agricultureGIS are designed to monitor agricultural activities with initial data collection and satellite image processing and analy-sis. The system includes the following capabilities:• efficiency management of

agricultural subsidy allocation

• efficiency management of on-site inspection based on actual data

• optimization of land tax and rental payments by leveraging on monitoring data and accurate up-to-date maps of the field borders

SAFE CITYSOFTWARE AND HARDWARE SYSTEM

LAND IMPROVEMENT, UTILITY SERVICES, URBAN PLANNING AND FARMING

Tasks and objectives• Population and municipal (utilities

and housing) infrastructure safety

• Traffic safety

• Environmental safety

• Coordination of municipal agencies and services

Components• Call center processing

• Situational awareness center

• Data center

• Video surveillance infrastructure

• Sensors and control systems

• Population notification systems

Basic services• Video surveillance

• Traffic monitoring

• Public and special transport monitoring

• Public utility services monitoring

• Environmental monitoring, hazardous production monitoring

• Population notification systems

PREVENTIONVideo surveillance and intelli-gence for event prevention

CONTROLEmergency situation monitoring and quick response

MANAGEMENTIntegrated staff, services and incident management

INVESTIGATION

Smart incident investigation


Project-oriented approachThe information technology (IT) development strategy is based on business analysis, assessment of the current IT environment and competencies. The IT development strategy includes the following tasks:• Analysis of business operations and the current state of IT

infrastructure

• IT infrastructure planning

• Reinventing approach to IT infrastructure development, integration and outsourcing

• IT project portfolio planning

STRATEGIC PLANNING

Effective business decision making requires a comprehensive understanding of IT and the business environment in determining the best IT solution. There should be a good assessment of the business requirements, contingencies and feasibility in the selection of products, solutions, methods and competencies that are available in the IT space.

Long-term IT planning benefitsAnalysis of business operations and goals allows to:• Indicate the potential benefits from IT solution

automation followed by feasibility study of the solution

• Define priorities and the phases of IT solution projects

Analysis of the current state of IT and understanding the potential IT solution automation allows to:

• Define the optimal state of business-specific IT systems and infrastructure

• Determine the feasibility of IT projectsThe target state of IT infrastructure, IT project analysis, automation sequence and priorities allows to:• Determine IT budgets (detailed budgets

for the next year, high-level budget projections for the next 3-5 years)

• Build a business and IT relationship with the drawing up of a IT development program for the subsequent years

Corporate business tasks and objectives

Corporate business architecture

Information systems

IT management systems

IT infrastructure

Information security

IT AND BUSINESS DEVELOPMENT


Feasibility study on migration to new technologies

SolutionE.ON Russia is the most efficient thermal power generation company in Russia. The client requested for the following services: • Development of virtualization technologies, cloud services and thin clients

• Assessment of potential economic benefits and impact

• Solution study on cloud, virtualization and thin clients After an assessment of the current state of corporate IT technologies, Softline developed a financial model that provided an assessment of the total cost of ownership of and the return on investment in the implementation of new solu-tions. A corporate IT project portfolio was created as a result of the study.

Results• Quicker decision-making and better management agility

• IT infrastructure operation efficiency improved by 30% from scaling

• Power and human resource utilization efficiency increased by 40%.

SolutionSamaraenergo PJSC is the largest power grid in the Middle Volga region provid-ing power to around 69% of the Samara Region. The main tasks of SAM Cybersecurity project are:• assessment of software installed on all corporate computers

• analysis of Microsoft software legal entitlement documents

• determining the actual number of Microsoft software licenses

• provide recommendations on necessary purchases for license compliance purposes

• assessment of IT infrastructure based on Cybersecurity policies

• development of a Cybersecurity improvement roadmap that includes all necessary technical and licensing manuals and guidelines.

Softline recommended Microsoft Assessment and Planning Tool (MAP) solution for analysis of license compliance. Softline inventoried more than 700 PCs and assessed the key client cybersecurity competencies.

ResultsSoftline prepared the project documentation, outlining a comprehensive secu-rity strategy that included the personnel, process and technology components. A risk management plan with in-depth recommendations for security strategies was prepared based on current technology deployment and security levels.

“When developing the cloud service strategy for E.ON Russia, we faced an interesting task: we needed not just to compare various architecture solutions, but also to study the feasibility of migration to new technologies. During the course of the project, we developed a financial model that provided an assessment of the total costs of ownership and returns on investment in new technologies. Using this approach, we provided the client with a solution that combined innovativeness with cost efficiencies.”

Vladimir Razuvaev, Head of Business Consulting

Department at Softline

“Comprehensive Microsoft software license compliance analysis, performed as a project, has helped us get a clear picture of the current state of licensing. By working with databases, we are able to optimize license usage.”

Aleksandr Yakimakha, Head of the IT infrastructure

department of Samaraenergo.

DEVELOPMENT OF CLOUD AND VIRTUALIZATION SERVICES FOR E.ON RUSSIA

CYBERSECURITY ASSESSMENT IN SAMARAENERGO

RECOMMENDATIONS FOR OPTIMIZING CORPORATE CYBERSECURITY


Inventory tool selection. We select the inventory tool most suitable for your business and make the most out of existing software, for example, Micro-soft SCCM.

Inventory. We an-alyze the software on PCs and servers, the relationships between them and provide an analysis report.

Legal analysis. We compare the purchased and used licenses, perform a comprehensive legal risk analysis based on the contract documents reveal-ing grey areas and hidden risks.

Software asset management pro-cess organization. Putting everything into order once is not enough. Implementation of SAM regulations and policies ensures ongoing monitoring of licensing require-ments.

SAM

THE BUILDING BLOCKS OF A SAM PROJECT

SAM SUPPORT

SAM BOX

MICROSOFT SAM SERVICES

SAM EXPRESS

SAM SUCCESS FEE

SOFTWARE ASSET MANAGEMENT

SAM offers long term ongoing support of software asset management processes.

The perfect way to start.

Microsoft product and license inventory

Quick documentation analysis

Payment for success: the project costs depends on the actual project payback

1 2 3 4


SAM — MANAGEMENT OF CORPORATE SOFTWARE ASSETS FROM BUDGET PLANNING TO WRITE-OFF.

Softline ensures that Software Asset Management provides considerable financial benefits for companies! We offer SAM project implementation terms based on the Success Fee model. Success Fee is a unique Russian IT payback term where the client pays for the project only if there is payback.

Specialized solutions

for Oracle

for SAP

for IBM

for VMware

for Autodesk

for Adobe

SAM SQLRevisiting database licensing This service includes data center audit with a reliable SQL server usage feed-back report.Result. SQL Server licensing error re-mediation plan in physical and virtual environments.

SAM Virtualization Licensing optimization in virtual environmentThe services analyzes the risks of violation of specific licensing rules in a virtual environment.Result. Licensing optimization recom-mendations.

The services are suitable for companies that possess a high IT maturity level but do not want to incur the high costs of permanent IT resources. While a one-time inven-tory audit gives an instant “snapshot” of the state of IT assets, continuous sup-port is similar to video surveillance. The adoption of software lifecycle procedures provides comprehensive answers to all queries such as the particular contract that was used for the purchase of a PC application for a remote branch manager or the due dates for antivirus subscription payment and in another example employees who have not used Acrobat for more than six months.

SAM Box is a one-time inventory project with fixed costs and terms comprising assessment of the current software asset usage including analysis of vendor software.A knowledge of the product and licensing model features enables an accurate analysis of vendor solution licenses and other categories. We know where and how to search for problematic issues to reduce your costs.

The service assesses client’s cloud readiness level. The analysis is based on enti-tlement documents and data provided by the client. As technical inventory is not performed, the project can be completed within a short deadline of 2 to 3 days with high level of accuracy depending on quality of client’s information input.

SAM Cloud ReadyCloud readiness assessmentSoftline assesses cloud readiness lev-el and helps to develop the migration roadmapResult. Cost saving opportunities from migration of application parts into the data center and downsizing of local infrastructure.

SAM CybersecurityReveal cybersecurity threats caused by counterfeit and out-of-date softwareInformation security analysis of infra-structure and existing IT asset manage-ment processes

This trilateral project involves Softline, Microsoft, and the client. It is free-of-charge for the client. The project includes a complete inventory audit of Microsoft products on PCs and servers and detailed licensing analysis of each type of software assets.Result. Licensing optimization rec-ommendations take into account the development strategy. A report is provided on practices to reduce costs, minimize risks and improve ROI.

Certification. The results of our projects are proven by official documents, ISO 19770-1 and GOST ISO R 19770-1, BSA cer-tificates and vendor certificates.

5


24Х7

Total quality controlThe service quality levels are stipulated in the agree-ment. When we start supporting a system, we analyze its strengths and vulnerabilities, provide recommenda-tions on optimizing and increasing its reliability. Service quality is controlled by dedicated experts with project managers taking care of client’s needs throughout the entire contract term, ready to provide assistance regard-less of time or day.

TECHNICAL SUPPORT AND OUTSOURCING

Softline’s approach to technical support and outsourcing is based on our vision of a support agreement, It’s more than just a

document for us. It is a guarantee of mutually beneficial cooperation and partnership between the client and

Softline. We strive to go beyond our contract commitments in meeting client requirements.

Delegating is easy and profitableIT infrastructure is similar to an ever-changing living be-ing. Nevertheless, the operability of all systems has to be controlled with failures proactively prevented. If there is an offline issue, it is necessary to fulfil recovery time standards. That is the reason maintenance is a continuous process per-formed by professionals with many years of experience in IT system operations.When maintenance is outsourced to a professional provider, you can redirect the efforts of your employees to IT system development and focus on business requirements. Softline has expert knowledge and the best global practices to guar-antee stable infrastructure.Softline’s incident management and monitoring system antici-pates and prevents incidents.

Unified service quality in all regionsSoftline is an international global company that delivers high-quality services. We provide centralized maintenance and a unified client support policy. We provide high quality infrastructure support within Russia and all over the world on a global scale with a guaranteed SLA and continuous quality control.

200+vendors supported


SolutionThe corporate executives needed to optimize the IT Department’s work, that is increase the efficiency of employee operations and reallocate their time for better resolution of work issues. The decision was made to outsource the maintenance of IT infrastructure. General IT infrastructure audit has provided recommendations on issues that needed to be fixed and possible upgrades. Softline offers the following range of services: remote troubleshooting, problem modeling on test bench and on-site engineer visits amongst others.

ResultsSoftline provides detailed reporting on all incidents, resolution terms and solutions based on client requests. Technical issue requests are received and resolved via a dedicated phone line and email during working hours.

SolutionThe Mother & Child clinic chain includes 4 state-of-the-art hospitals and 19 clinics in 11 cities within Russia. The clinics have high-precision equipment and a special-ized information system. As the quality of medical services depends on the unin-terrupted operations of all IT services, the client requires technical support and prompt upgrade of key IT services.To ensure efficient incident resolution, Softline prepared a dedicated knowledge base that helps Line 1 and Line 2 specialists to immediately solve the majority of in-coming requests. Furthermore, Softline has provided a dedicated team of engineers to work in the clinics offering continuous daily technical support as the clinics are open all days of the week.

ResultsCurrently, Softline serves several hundred employees of Mother & Child Group of Companies in Moscow and the Moscow region. Softline provides information system maintenance and upgrade keeping the user support knowledge base up to date. The client sends 500 to 600 requests every month.

IT OUTSOURCING FOR THE MOTHER & CHILD FEDERAL CLINIC CHAIN

ROUTINE IT SERVICES OUTSOURCED BY SOFTLINE

“The main task of IT service is to ensure required service availability to support our main activity that is medical assistance for adults and children. The agreement with Softline regulates strictly the quality of provided services. Softline observes all deadlines and has complied with other contractual terms and provisions.”

Alexey Mladov, CIO at Mother & Child Group of

Companies

MULTI-VENDOR TECHNICAL SUPPORT FOR THE ALFASTRAKHOVANIE COMPANY“We never stop making progress. Dynamic development creates new business objectives that require the involvement of the IT Department specialists. We have outsourced to Softline the technical support of email and domain infrastructure, terminal access and antivirus protection solutions. With that, we can relieve the IT department employees from tedious work and engage them in new projects aimed at solving business tasks.”

Andrei Pedorenko, CIO at AlfaStrakhovanie OJSC

MORE TIME TO SOLVE PRESSING BUSINESS TASKS

8000+clients on technical support

400+certified engineers


SOLUTIONS

6+years of practice

Solution Prior to the project, IDGC of the North West used a number of websites on multi-platforms that were not integrated with other business tools.The technological basis of the project was the Oracle WebCenter Sites plat-form, a scalable solution with high performance that is easy to implement, maintain and upgrade.

Results The created web resource integrates several sites on the administration system level and extends their functionality. The client has received a reliable and scalable system with powerful interactive services that improves the user experience.

ORACLEData management, monitoring, and protection

• Business reporting and intelligence

• Risk management

• Infrastructure management and control

• User management and control

Oracle Fusion EPM, Oracle Hyperion, Oracle Enterprise Manager, Oracle Identity & Access Management Suite.

2500+ projects implemented

100+ certified specialists in Russia, the CIS, LATAM, and APAC

MULTI-PURPOSE PORTAL FOR IDGC OF THE NORTH WEST

INTEGRATION SOLUTIONS

Program and project management of any complexity within all industries

• Development and implementation

• Construction and manufacturing

• Mining and exploration

• Programs and eventsOracle Fusion PPM, Oracle Primavera, Oracle Prime.

Portals and archives

• Corporate and other portals

• Commercial website content management

• Archive data management

• Media data storage and management

Oracle WebCenter, Oracle Hierarchical Storage Manager, Oracle StorageTek.


Task Ensuring high information system reliability and guaranteed prompt data access, quick processing, Big Data storage and guaranteed recovery.Softline implemented the Oracle Exadata software and hardware system as a central data storage and processing system.

ResultsIn 2015, the number of citizens that used the e-government service increased up to 1 million. The Public Service center of Khabarovsk Krai now offers more than 300 variants of governmental services from 75 agencies of the region.

30+ standard solutions

INFRASTRUCTURE SOLUTIONS

Private, public, and hybrid cloud construction

• Public cloud hosting in client’s data center

• Full IT lifecycle management

• Efficient service consolidation and virtualization

• Increased network efficiency and manageability

• Secure mobile access

• User identification systemOracle Cloud Machine, Oracle Enter-prise Manager, Oracle Private Cloud Ap-pliance, Oracle SDN, Oracle OpenStack, Oracle Secure Global Desktop, Oracle Identity & Access Management Suite.

Out-of-the-box turnkey infrastructure solutions

• High-workload fault-tolerant data storages

• Significant business application performance optimization

• Real-time business intelligence

• Ready-to-use virtual data centers

• Multi-purpose high-performance data storage systems

• Out-of-the-box disaster-resilient solutions

Oracle Exadata, Oracle Exalogic, Oracle Exalytics, Oracle Private Cloud Appli-ance, Oracle ZFS Storage Appliance, Oracle SuperCluster.

Efficient reporting and Big Data analysis tools

• Real-time Big Data visualization

• High-load fault-tolerant data storages

• Real-time reporting

• BI solution performance optimization

• Powerful statistical analysis toolsOracle Big Data Appliance, Oracle Exa-data, Oracle Exalytics, Oracle Database In-Memory, Oracle OLAP/ Advanced Analytics.

Business-critical system performance optimization and protection

• Improvement of SAP application performance

• Business critical system scalability and fault-tolerant

• Implementation of disaster recovery systems ensuring data safety

• Development of high-SLA systemsOracle Solutions for SAP, Oracle Su-perCluster, Oracle Exadata, Oracle Ex-alogic, Oracle Zero Data Loss Recovery Appliance.

DEVELOPMENT AND COMMISSIONING OF AN E-GOVERNMENT SYSTEM

Deployment of e-government services platform


Enterprise resource planning

Analytics and budgeting solutions

Cloud and mobile solutions

Data management and technological platforms

70+

SOLUTIONS

SERVICES

Softline is one of the leading providers and developers of SAP-based solutions, evident from the numerous awards received and industry acknowledged status. The company has received awards for the highest number of projects signed with new cli-ents, SAP Quality Awards for the GRANAT retail chain project and Quick Start award for the Pharmimex project amongst others. consultants

• 24x7 support

• Licensing support

• Solution customization and modernization

• SAP solution hosting

• Custom solution development

• Standard solution deployment

• Upgrading to new versions

• Integration with external systems

• Data migration

• User documentation development

• Training

• Strategy development and Implementation

• Solution architecture design

• IT infrastructure audit

• Conceptualize project development

Design Development Support

PROJECT PROFILES

SAP


Volma, the leading manufacturer of cement- and plaster-based building materials in Russia and CIS counties has implemented SAP solution to automate the following routines: prime costs calculation with matching planned vs. actual costs functionality; budgeting and cash flow control, BI with reporting on productiv-ity indicators.The solution was implemented in a complex heterogeneous environment which includes ERP software, legacy production management system as well as accounting applications.

95+ 5+ out-of-the-box solutions

SAP SOLUTION IMPLEMENTATION IN MEGA-F GROUP

“We hope that SAP solution implementation will increase business transparency and raise the level of management decision efficiencies. The platform enables the automation of marketing, project management, warehousing, product management and provides data scaling capabilities important for planning and supporting corporate development strategies.”

Alexandr Lubimov, CIO at Volma Management

Company LLC

SAP BUSINESS ALL-IN-ONE IMPLEMENTATION IN VOLMA CORPORATION

Business support and development system deployment

Mega-F, a leading distributor of car alarm systems and acces-sories, needed to streamline its diverse corporate processes to achieve high business efficiency. The processes ranged from planning and sales management to automated supply manage-ment in large warehouses. A long-term relationship based on co-operation between Softline and Mega-F has contributed towards the large number of successful end-to-end SAP ERP, EWM, and CRM implementation projects. Despite a high architecture com-plexity, the systems are efficiently operated in the many client corporate branches in Russia and the CIS.Softline has automated the client’s business based on a unified SAP platform. As a result, the client now has full control of cash and material flows and receives timely, accurate and reliable reports. This has tremendously improved decision-making and business process efficiencies.

Business processes automation

“Softline’s SAP implementation services optimized inventory management and reduced the amount of duplicate work by 40% thereby increasing the work transparency of our service divisions.”

Dmitry Prokopets, Head of ERP system Department at

Mega-F Group

successful projects


CAD GIS

We are experts in implementing state-of-the-art CAD tools from global and leading Russian vendors. The service offerings range from large-scale system implementation projects, CAD strategy development and customization to client consulting.

SOLUTIONS

AND

30+ vendors

30+ highly-qualified profes-sionals

6+ industry-specific divisions

11 local competency centers in the largest cities


CAD GIS

SOLUTIONS Solutions for all industriesQuick audit of BIM, PDM and GIS usage in design departments. This service is designed for clients who face challeng-es in analysis and planning for opti-mization of CAD systems. Quick audit enables in analysis and categorization of problems. CAD utility development. Softline meets client’s special requests by delivering customized Autodesk solutions that integrate technologies with client-spe-cific workflows.

ConstructionBuilding information model (BIM). BIM systems reduces labor costs and increases the quality of facility design, construction and operations.Creating project documentation archive. Softline utilize tools based on organiza-tional practices in building structured and regulated document storage.Organizing project document work-flows. To ensure consistent collabo-ration on documents between project participants, there is optimization of document workflow efficiencies in the revision, approval and issuance of proj-ect documentation.

GISGIS development and design. GIS technologies visualize information on existing corporate assets as an inter-active map. Geographic information systems are very effective in the public sector, power industry, oil and gas and logistics. Industries that utilize Big Data can be linked to the maps.

Mechanical engineeringCreating engineering document ar-chives. The electronic archive system optimizes the storage of engineering documentation enabling quick access to the archive.Streamlining engineering document workflow. The automation of revision, approval and issuance of various types of documents including design, process and working documentation within the framework of design-to-manufacture processes.PDM/PLM implementation projects. The projects systemize the storage, search and re-use of project data, enabling change and version management.

Softline is an expert in proven project and risk management practices. We follow best practices and adhere to developed plans, guarantying successful project implementation while minimizing risks.Detailed engineering project. This includes the planning of corporate CAD development strategies with the consideration of administrative, technical, processes, financial and political aspects.Pilot projects. The pilot project’s goal is to train client’s special-ists to be able to work with a new product and streamline their activities within the shortest time.

Project implementation methodology


Solution“Vertical” Design Company, located in Krasnoyarsk, offers services in architectur-al and construction design for residential, commercial and industrial buildings. The top management of the company needed to optimize the work of business units in reducing design time and design errors. The solution was a software ca-pable of changing the design approach from conventional computer-aided design to building information modeling, in which the buildings are modeled as real-life objects.Softline’s recommended solution was the Autodesk Building Design Suite Premi-um.

ResultsBuilding information modeling technology provides an integral picture of the construction project including all components. The model has a highly sensitive integrated tracking system. A change in a parameter is reflected on all impacted objects, visual models, drawings and bills of materials. Furthermore, the Au-todesk suites technology increases work efficiencies and reduces resource costs. This include the creation and customisation of templates and the publishing of finished drawings and documentation.

SolutionEtalon Group is a middle-class real estate developer operating in Moscow, the Moscow region and Saint-Petersburg. The members of the group commissioned more than 4.500.000 square meters of residential property. Based on the pilot testing results, the client decided to implement the project data management sys-tem running on the Autodesk Vault Professional solution.The tasks of Big Data management and reducing errors arising during building de-sign were solved with an automated document workflow system that streamlines data storage and exchange procedures. The system was integrated with CADs and internal productivity applications.

ResultsSoftline developed and implemented a detailed engineering project. In the course of system implementation, the server infrastructure design was adapted to the cli-ent’s workplace images for deployment in the pilot group. Prior to system deploy-ment, a webinar training was passed by all future users. These courses, saved as video files, are re-used for new employee onboarding and for retraining purposes.

IMPLEMENTATION OF PROJECT DATA MANAGEMENT SYSTEM IN ETALON GROUP

“We had some concerns during the project because our designers associate the Autodesk Vault with a strict control tool. Although mastering the new system required additional time and effort but the high proficiency and good coordination of Softline helped us minimize any issues.”

Arsentiy Sidorov, Head of Comprehensive Construction

Monitoring Division at Etalon Group CJSC

OPTIMIZING THE WORK OF THE PROJECT OFFICE IN THE “VERTICAL” DESIGN COMPANY

“Our task was updating software and migrating from AutoCAD design to a new BIM technology that allows reduction of errors in the design process. We are satisfied with our relationship with Softline. We now plan to build information modeling within all other departments with the help of Softline.”

Evdokimov Sergei, CEO at PB Vertical LLC

A PLATFORM FOR FULL-FLEDGED COLLABORATION ON PROJECT DATA

From conventional design to information modeling


SolutionOLEKS HOLDING LLC solves design, construction, and equipment selection tasks of any complexity for trade, logistic, and industrial enterprises. The corporate spe-cialists reported problems related to the absence of an automated bill of material and lack of collaboration and versioning functionality in drawings and plans.The Softline recommended solution was migration to Autodesk Revit MEP.Softline implemented the new solution including providing systems training for the client. They successfully learned the functions and completed a pilot exercise.

ResultsThe project improved engineer collaborations within projects, increased designers’ work efficiencies by 30% and improved the accuracy of consumable usage calcu-lation by 5%. The bills of materials generated during the design process have been transferred to the 1C ERP system.

SolutionChelyabinskgorgaz OJSC provides safe and uninterrupted gas supply for the do-mestic and industrial consumers of Chelyabinsk. The organization designs, builds, repairs and modernizes the gas distribution networks and supervises the construc-tion of gas supply infrastructure. The new industry standard, STO GAZPROM GAZ DISTRIBUTION 2.7-2013, imposed new regulatory requirements on the drawing and blueprint designs of gas distribution networks with regard to names of layers and blocks used in the drawings. To follow these regulations, the client needed to cre-ate an AutoCAD library that contained all necessary elements based on the format stipulated by the new standards.

ResultsBased on the regulations, Softline developed an AutoCAD library that met the following requirements:• Compatibility with AutoCAD/AutoCAD LT 2012 and higher

• Library access from workstations without any additional product installation

• Compliance by graphical symbols and sizes to the new standard requirements

• Compliance by the layers in the element distribution template to the new standard requirements

RECONFIGURATION OF OLEKS HOLDING LLC. INTERNAL ENGINEERING COMMUNICATION DESIGN SYSTEMS

“The project implemented in cooperation with Softline helped us optimize the existing design processes by increasing its efficiencies. Work that previously required six days, with the preset component base, now takes just four days. The new system is relatively easy to use and its functions meets our requirements.”

Andrey Kondratiev, Head of the Industrial Refrigerating Equipment

Department at OLEKS HOLDING-M

Helping designers move to BIM modeling

CREATING AN AUTOCAD LIBRARY FOR CHELYABINSKGORGAZ OJSC

“Softline was given the task of creating an easy-to-use tool that would facilitate the everyday work of our specialists, that is a library of graphic components, layers and templates that strictly adhered to gas industry standards. Our requirements have been met. Softline have demonstrated expert proficiency and we highly recommend them for their professional services.”

Leonid Petrov, Head of IT Department at Chelyabinskgorgaz OJSC

DEVELOPMENT OF AN AUTOCAD LIBRARY IN COMPLIANCE WITH REGULATORY REQUIREMENTS


CLASSIC

IT TRAINING

Administration, networks, virtualization and databases

OUR STANDARDS are based on helping to develop by complying with all requirementsSOFTLINE

EDUCATION№1in the corporate educational sector

15+years of training experience

13branches in Russia

10branches in CIS countries

300+courses in various fields

200 000+professionals trained

82%of our clients return to So�line Education Center

CERTIFICATIO

N EX

AM

S

Lorem ipsum

EDUCATION FOR BUSINESSIT LEADERSHIP

INFO

RMATION SECURITYCourse

s from leading Russian and global vendors, personal data protection and docum

entation development

Courses dedicated to occupational standard compliance,

negotiations, public speeches, motivation

and leadership, personal e�ciency, environm

ental

managem

ent and defense procurement

ITSM and ITIL practices

and courses for CIOs

and project managers

Softline Education Center is an established corporate educational business partner that helps improve employee business competencies and prepare IT and business professionals. With more than 15 years of experience in training, Softline Education Center have made professional education available in all regions of Russia and the CIS.


CLASSIC

IT TRAINING

Administration, networks, virtualization and databases

OUR STANDARDS are based on helping to develop by complying with all requirementsSOFTLINE

EDUCATION№1in the corporate educational sector

15+years of training experience

13branches in Russia

10branches in CIS countries

300+courses in various fields

200 000+professionals trained

82%of our clients return to So�line Education Center

CERTIFICATIO

N EX

AM

S

Lorem ipsum

EDUCATION FOR BUSINESSIT LEADERSHIP

INFO

RMATION SECURITYCourse

s from leading Russian and global vendors, personal data protection and docum

entation development

Courses dedicated to occupational standard compliance,

negotiations, public speeches, motivation

and leadership, personal e�ciency, environm

ental

managem

ent and defense procurement

ITSM and ITIL practices

and courses for CIOs

and project managers

Advanced professional training in the field of monitoring systems and implementation of new technologies

“Softline Education Center have conducted courses for our employees. The courses include the functionality of Cisco and Avaya hardware and solutions, design and creation of local area networks, switching and routing equipment setup, ZASTAVA cryptographic gateway functionality and working with ALT Linux operating system among many other courses.Over 140 employees from 81 regions of Russia successfully passed advanced professional training. Softline Education Center is a highly-accomplished training center and we definitely recommend it as a reliable and professional partner that provides a full range of IT educational services.”

A.V. Simonenko, Deputy Director

Line manager school

“The program is perfectly suited to the tasks and specifics of our business as it supplements the knowledge of line managers, engineers and technical specialists who had attended the courses. The workbooks provided by Softline are very easy to use.We would like to express special gratitude to our trainer, Gluzdakova Elena Ivanovna. Training, based on high professional standards, has been successful in developing the necessary managerial competencies of corporate employees.Vostokgazprom JSC recommends Softline Education Center as a reliable service provider and a trusted partner. We foresee a continued cooperative relationship.”

Deputy CEO and Head of the HR Department

G.S. Kozyreva

Working with Microsoft SQL Server data models and reports

“Novosibirsk Aircraft Production Association named after V.P. Chkalov” (NAPO), a branch of PJSC Sukhoi, has positive experiences working with Softline Education Center since 2014. All services related to advanced professional training are of high quality and performed according to schedules. NAPO, a branch of PJSC Sukhoi, recommends Softline Education Center as a reliable service provider and trusting partner.”

A.V. Ikonnikov, Head of HR Department


“We use WorkFlowSoft for daily tasks and assignments resolved in our departments. The things we like most in this product are its super-simple interface (even a child can handle it) and e-mail notification system, with which no task or no assignment change remains unnoticed.”

Oleg Khomich, Head of Communication and Software

Department of Federal State Budget Institution “AMP Black Sea”.

A TASK AND TICKET MANAGEMENT SERVICE

• Initial start within an hour

• Users’ hierarchy are synchronized from Microsoft Active Directory

• Available on desktop, laptop, tablet and smartphone

• Database stored on the client’s server

• Permanent software license (the right to use the particular WorkFlowSoft version + annual support (new versions + technical support))

• Initial start within a minute

• User invitations are sent via email

• Available on desktop, laptop, tablet and smartphone

• Separate database for each client

• No additional costs (hardware, software, administration, training)

• Year-to-year subscription (right to use + assurance (free upgrades and technical support))

“Currently, we use WorkFlowSoft to monitor assignments in the PGU information department. It is simple, helpful and intuitive. My favorite features are event notifications (about all events) and the delegation of tasks and assignments. I rate this product 5 out of 5. I recommend WorkFlowSoft to heads of departments in budget organizations.”

Sergei Sorokin, Head of IT development Department

at PGU

“Our company previously tried to work with products from other companies, but they failed to meet our workflow management requirements.WorkFlowSoft allows for the organization of internal task-related correspondence, dividing tasks into subtasks, and assigning tags to tasks. The system is a good substitute for ICQ, Viber, WhatsApp and other communication tools. Creating workflows from project tasks and templates for standard tickets is interesting (and useful for managers!).”

Alexei Bergunker, CEO at “Ugolnye tekhnologii”

Trading Company

Cloud version Server version

WORKFLOWSOFT –


DESKWORK

DEVELOPED BY SOFTLINE

A SIMPLE SYSTEM WITH NO LEARNING CURVE

Smart interface simplifies work with various tasks (tickets, assignments, re-quests, etc.) on desktops, tablets and smartphones.

Easy-to-use editor allows to create task templates without engagement of IT specialists. In just one click, you can add necessary fields (number, text, date, yes/no, etc.) to a ticket or a task.

Graphic editor that connects tasks via conditional and non-conditional links in an intuitive interface.

The product takes into account the unique features of your enterprise (employee hierarchy, groups, and time layers).

The solution has modular structure

The system is designed for Microsoft SharePoint Foundation 2013 and Mic-rosoft SharePoint Server 2013. You only need Windows Server 2008R2/2012 to start working (Microsoft SharePoint Foun-dation 2013 is included in this suite).

CORPORATE

PORTAL

DeskWork corporate portal is an easy-to-use employee communication and collaboration tool. This is a ready-to-use solution that has been implemented within a short timeframe and at a modest cost. DeskWork has been successfully used in more than 800 companies all over Russia.

DeskWork powered by Microsoft SharePoint Server can be installed on a free Microsoft SharePoint Foundation platform.

+ Ticket management

+ Express document workflow

+ Universal messaging

Videoconferencing

Business processes

Task center

DeskWork Base

Additional blocks

WORKFLOWSOFT –


FOR HUMAN CAPITAL ASSETS MANAGEMENT

Mirapolis Company is a developer spe-cializing in the creation and implemen-tation of solutions for human capital assets management of the company and improving its efficiency, as well as auto-mation of employee training and assess-ment. Mirapolis Company is a part of Softline Company.

Mirapolis solutions can be used either as an on-premises software or as a managed service available from internet. Both options feature full functionality.

A system for managing key busi-ness processes in the planning and organization of employees training and development, and building an educational environ-ment.

A system for learning centers automation, the deployment of e-learning and the development of learning center educational environment.

A system of staff assessment based on competence / targets / KPI / goals is a tool to obtain objective knowledge of the em-ployees and departments.

A state-of-the-art distance learning management system that enables massive employees training and knowledge control in the company.

A simple and convenient system for automating the process of recruitment, is equally effective for private recruiting agents, staffing agencies and corporate HR departments.

A powerful tool to create and conduct online testing of virtual-ly any complexity.

A system for webinars, web conferences, marketing pre-sentations, online training, meetings and any other type of online events.

MIRAPOLIS

Solutions provide end-to-end automation of HR processes of recruitment, onboarding, devel-opment, training and assessment — to build a comprehensive system of talent management in the company.

SOLUTIONS1 000 000+ product users

400+ clients


Solutions

NOVACOMDEVELOPMENT AND IMPLEMENTATION OF COMPREHENSIVE INFORMATION SYSTEMS

200+ implemented projects

10+ years in information system development

250+ specialists

Novacom specializes in the development and implementation of information systems based on modern platforms and tech-nologies that increases the operational efficiencies of both government and private institutions.

Technologies

Industrial automation systems (MES, SCADA, and PCS) calculate industrial capacity workloads and spare parts purchases, collects data and monitors the state of manufac-turing equipment in real time, control the emission of dangerous substanc-es and manage power resources.

E-government – Enables efficient intergovernmental interaction, deliv-ery of electronic services to citizens and monitor the information system activities of companies and entrepre-neurships.

High-load portals handle a large number of simultaneous requests, processing and storage of big data volumes and organizing interchang-es between distributed information systems.

Enterprise Resource Planning (ERP) systems provide a broad analysis, planning, and flexible corporate resource management capabilities, delivering tools that increase daily work effciencies.

Employee interaction management systems (ECM, workflow, doc-flow) streamline the workflows in geographically distributed organiza-tions, enable the top-level business process monitoring and optimize internal enterprise workflows.

Archives for government and busi-ness drive migration from paperwork to electronic document workflow where document storage is digitized and archive management process-es automated in compliance with government regulations and internal corporate procedures.


$20M

136 MLN

Softline Venture Partners Fund volume

RUB Softline Seed Fund volume

INVESTMENTSSoftline Venture Partners is a corporate venture fund of the Softline Group. The fund invests in feasible IT projects and leads them to sustainable growth. The highly prioritized services by the Fund are SaaS & Smart Cloud, mobile applications, e-commerce, information security, Big Data, Smart City infrastructure and the Internet of Things.

The first of our kindSince 2014, Softline Venture Partners and RVC have jointly managed the Softline Seed Fund. The goal of the Fund is to seek new greenfield IT projects with promising busi-ness models, provide operational support and stimulate growth. The most well-known projects of the Fund are Stakhanovets, Online Patent, MedKeeper and Business Family.

Startups and Softline – a win-win solutionThe Fund has considerable experience in turning promising IT ventures into viable businesses. Our specialists help start-ups develop their business models and strategies, determine their product value, promote their solutions and make them more attractive for next-stage investors. We are continuously writing new win-win success stories!

Our projects

FOR QUICK START

Successful deals Spring 2015: Softline Venture

Partners sells Efficient.com to a strategic investor.

December 2015: Softline Seed Fund sells its share in the Stakhanovets project.

February 2016: Softline Seed Fund sells Online Patent to a strategic investor.

1 2 3


SECURITYOur cybersecurity solutions incorporate significant intellectual added value consolidating our

security expertise

COMPANY PROFILE

www.so�line.ru 8-800-232-00-23www.so�linegroup.com info@so�linegroup.com

$M 800

30

countries

CLOUD

MOBILITYSo�line has both the skills and the experience

to enable customer employees access corpo-rate information systems from mobile devices

aligned to corporate compliance and security policies

80

turnover in FY2015



Who Are We We have vast experiences in executing successful strategic moving business processes to the cloud either completely or partly and we ensure migra-tion benefits the business.

What We DoWe focus on the most promising directions of the IT industry. We believe that today’s research and development shapes the future of business, socie-ty and mankind as a whole.

cities

30


So�line is a leading global information technology (IT) solutions and services provider focused on the emerging markets of Americas, Eastern Europe, Central Asia, South-East Asia and India.

GLOBAL IT SOLUTION AND SERVICE PROVIDER

CAGR in cloud solutions in the las 5 years

average annual sales growth in the last 10 years

BIG DATA

SECURITYMOBILITY

CLOUD

annual growth of services

in the last 5 years

+31%growth in Russia,

FY2015, rubles

+24%

+104%

Documents

GLOBAL IT SOLUTION AND SERVICE PROVIDER COMPANY PROFILE · CNews: The Largest Providers of Com-prehensive Data Center Infrastruc-ture Projects — 2015 ТОP-5 CNews100: The Largest