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GIS Updates for Next Generation 9-1-1 in Washington State Dan Miller E911 GIS Manager Washington State 9-1-1 Program Office Esri International Users Conference 2014

GIS Updates for Next Generation 9-1-1 in Washington State€¦ · Grays Harbor Kitsap Jefferson Clallam Kittitas Grant Chelan Okanogan Douglas Spokane Lincoln Adams Asotin Garfield

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GIS Updates for Next Generation 9-1-1 in Washington State

Dan Miller E911 GIS Manager Washington State 9-1-1 Program Office

Esri International Users Conference 2014

Agenda

• Background on the State of Washington

• Assessing the Status: The “State of Washington”

• What is this “Next Generation” Stuff anyway?

• Challenges Ahead

• RFI in the Making – RFP to Follow

• Solutions?

• Summary

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Washington: The State • Area: 71,362 sq mi (18th in size)

• 39 Counties

• Population: 6,971,406 (13th), Pop. Density: 103/sq mi (25th)

• Highest Point: Mt. Rainier (14,411 ft.)

• 69 PSAPs (57 Primary, 12 Secondary)

• 29 Native American Tribes

• 6 Major Military Installations (Army, Air Force, Navy *)

• A “Home Rule” State

• Home of the Super Bowl Champion Seahawks!

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• Early Adopters of GIS (eg. ESRI, low Customer #s)

• 39 Counties – 39 Different Ways of doing GIS…

- One County – No GIS!!!

• GIS software: ArcView 3.2 ArcGIS 10.2.1, Intergraph, MapInfo

• GIS Specialists (9-1-1)

- Some work for PSAPs, most work for counties

- Wide Range of Skills, duties as assigned.

• State 9-1-1 Program Office

- New GIS Manager Position

Washington: GIS Perspective

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• Implemented Enhanced 9-1-1 (1992 – 1999)

- Cost $57M, ~41K miles of roads addressed

• Statewide ESInet (2009 - 2011)

• 39 Counties – 69 PSAPs - 57 Primary: One Tribal, 2 military, 4 state patrol

- 12 Secondary: 3 fire PSAPs, 4 state patrol, 5 back-ups

• CAD Software: - 9 Vendors, 2/3s Spillman (many versions)

Washington: 9-1-1 Perspective

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January 1999

66,536 Sq. Mi. 5,606,800

Total Cost $57 Million 41K Miles of road addressed

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Washington: 911 - GIS Perspective

• GIS Questionnaire – Survey Monkey - 39 County Coordinators plus State Patrol - 25 Questions, “The facts Ma’am, just the facts…” - What Do You Have? What Don’t You Have?

• Quick Survey - Excel - GIS Specialists - 5 Questions: “KISS” - Details of Data Specifics

• GIS Diversity - Who’s doing the GIS for 9-1-1? - What skills do you have? - How Can WE Help?

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Survey Monkey Questionnaire Question #10: The Data Layers

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Survey Monkey Questionnaire

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Question #12: Frequency of Updates

?

Survey Monkey Questionnaire

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Question #20: Have Synced your data?

?

Follow Up Survey – 5 Questions • Specific Questions about the data:

- Segments in Road Centerline

- Number of ESZ Polygons

- PSAP Polygons

- Municipal Boundary Polygons

- County Boundary Polygons

• Survey sent to the GIS Specialists, quicker turn around.

• Results of Questionnaire & Survey “Crunched”!

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The Survey Results in Excel

Five datasets and their make-up: segments, polygons.

Follow Up Survey – Crunch #s

Cost of Data Creation=> Rate X Time = Unit Cost

- Road Centerline = .25 hours per segment

- ESZ Polygons = 1 hour per polygon

- PSAP Polygons = 4 hours per polygon

- Muni Bndry Polygons = 8 hours per polygon

• Assuming no data => $13,182,000! • But, data does exists, needs maintenance.

- $1,647,757 per year.

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Next Generation 9-1-1: Oh My!

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Next Generation 9-1-1: What the heck is it?

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• ESInet (Emergency Service IP Network)

• ECRF/ESRP geospatial call routing

• LVF/LIS – authoritative location validation

• GIS Data – created to sprt ECRF/LVF & assoc. w/ GIS Mgmt Tools

• Publish Authoritative NG9-1-1 Routing Data for state & local levels

• Support for legacy originating service via gateways

• Ability to control call routing based upon policy routing

• Additional data acquisition after call delivery

• Support for the transfer of calls with call-takers notes and data

• Ability to interconnect with other NG9-1-1 systems

• Support for system monitoring (logging, discrepancy reports, etc.)

i3

The “Next Generation” Network

GIS

Wireline

Wireless

IP/SIP

LNG

BCF BCF ESRP

ECRF LVF

Web

Portal Legacy

PSAP

i3

PSAP

Policy

Store

Events

Presence

ESInet

PSTN

Gateway Internet

Network Location Information Systems

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The Challenges

• Not all counties created equal: skills and money.

• Policies may not fund the work ahead - GIS Updates

- Lack of GIS Personnel

- Mixed bag of GIS software and workflows

- Different Funding by Counties (Contract vs. non-contract)

• Getting all the players on track to implement on

time.

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Different Funding for Counties (from state)

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GIS Subcommittee drafting RFI (or RFP)

• What do we need to know to move forward? - How to get the required datasets ready?

- How will the data be provisioned and maintained?

- Where the data be hosted (SIF, LVF, ECRF)?

• How will the GIS Data interact within the ESInet? - New ESInet (NG9-1-1 Network) RFP drafted

What about legacy process, equipment?

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Solutions!?

• How to get compliance from all the players? - Home Rule State

- How do “we” help those that can’t help themselves?

- How do we create statewide datasets where it hasn’t

existed before?

• GIS Subcommittee making recommendations - Work with Policy Subcommittee

- Present to 9-1-1 Advisory Committee

- State 9-1-1 Director makes the final call

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Pierce

King

Franklin

Walla Walla

Benton

Yakima

Klickitat Clark

Skamania

Cowlitz

Wahkiakum

Thurston

Lewis

Pacific

Mason Grays Harbor

Kitsap

Jefferson

Clallam

Kittitas

Grant

Chelan

Okanogan

Douglas Spokane

Lincoln

Adams Asotin

Garfield

Columbia

Whitman

Pend Oreille

Stevens

Ferry

Snohomish

Whatcom

Skagit

San Juan

Island

Esri International Users Conference 2014

Pierce

King

Franklin

Walla Walla Benton

Yakima

Klickitat

Clark Skamania

Cowlitz Wahkiakum

Thurston

Lewis Pacific

Mason

Grays Harbor

Kitsap Jefferson

Clallam

Kittitas Grant

Chelan

Okanogan

Douglas

Spokane Lincoln

Adams

Asotin

Garfield Columbia

Whitman

Pend Oreille

Stevens

Ferry Snohomish

Whatcom

Skagit

San Juan

Island

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Region 1

Kittitas Grant

Kitsap

Thurston Pierce

King

Clark

Franklin

Spokane

Snohomish

Lincoln

Adams

Asotin

Garfield

Columbia

Walla Walla Benton

Yakima

Klickitat Skamania

Cowlitz Wahkiakum

Lewis Pacific

Mason Grays Harbor

Jefferson

Clallam

Whitman

Pend Oreille

Chelan

Okanogan

Douglas

Stevens

Ferry

Whatcom

Skagit

San Juan

Island

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Solutions!

• Looked at other states, NG9-1-1 Early Adopter! - Alabama, Iowa, Maine, Tennessee, Vermont

- Talking to vendors, RFI being drafted to ideas

• New ESInet (NG9-1-1) may be in place “soon” - New way of doing business

- GIS a key component

- Paradigm in how data is updated and made available

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Summary

• Little background on the State of Washington

• How we did our GIS assessment

• A brief overview of Next Generation 9-1-1

• What Challenges Washington Has Ahead

• Will an RFI give us the information we need?

• Still Looking for Solutions

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Question? Ideas!

Dan Miller E911 GIS Manager Washington State Military Department State E911 Program Office [email protected] (253) 512-7464

Esri International Users Conference 2014