SALESMAN & Gift Wrapper Sample CV 2

RESUME

PROFILE Professional and dedicated individual with three years of

retail experience in Vadodara Central Mall. Skilled in sales

& operations.

WORK HISTORY

Currently working with father in family business.

Oct. 2008 Jan. 2010 Incharge of Customer Service Desk

Vadodara central mall.

Key responsibilities:-

Customer Interaction, Customer Feedback Program, Share with us,

Alterations of Merchandise, Exchanges of Purchased Merchandise, Baggage Counter,

In Store Announcement, Issuing Free Gifts, Issuing Gift Vouchers, Customer Care Helpline, Unclaimed

Baggage,

Customer Entry Management, Emergency Telephone Numbers,Lost & Found Other Facilities,

Store Opening & Closing.

Other Responsibilities:-

Gift Central (Free gift wrapping).

Beauty Central (Free makeover service).

Wi-Fi Central (Free internet browsing).

DJ Central.

Kids Central (Free art & craft workshops).

Radio Central.

April 2008 Sep. 2008 Cluster Executive

Vadodara Central Mall.

Key responsibilities:-

Incharge of Depot (books, music & stationary), Toys, Luggage and Home Fashion,

Staff Grooming.

Visual Merchandise of stock.

Refilling stocks as per the requirement.

Updating Operational parameters & Sale reports.

Dividing year target into day wise target.

Updating reports of Day to Day, Week on Week, Month on Month, Year on Year brand and category

wise reports for finding the brand is in growth or d-

growth.

Taking staff meetings on daily basis and sharing sale report, mall schemes, sale plans, etc.,

Updating different checklists.

Stock Take.

Offer Updating.

Nov. 2006 March 2008 Customer Service Associate

Vadodara Central Mall

Key responsibilities:-

Sales incharge of books & stationary category.

Sending stock requirement as per certain format (1) Never out list and (2) customer require stock.

VM incharge of the department.

Displaying merchandises as per AIDCS formula.

EDUCATION

Nov. 2008 Bachelor of Commerce from The Maharaja Sayajirao University of Baroda.

March 2003 Gujarat State Board.

12th

passed.

ACHIEVEMENT

Nominated for Employee of the month in March 2007 at Vadodara Central Mall.

Certified as an Achiever of the year 2007 at Vadodara Central Mall.

Certified as Rajyapurshkar award in Western Railway Bharat Scouts & Guides.

Member of Himalaya Adventure Club.

Working with The NGO Canine group association as a Wildlife activist.

Certified for Team building and problem solving.