GHIN Product Update Meeting...• VASP - will be sent electronically by mid-month to the vendor for their continued access to GHIN data 6 GHIN Product Update Meeting | December 2018

GHIN Product Update Meeting | December 2018

December 2018

GHIN Product Update Meeting


Welcome



Topics for TodayA G E N D A

1 | Welcome and Announcements

2 | USGA Tournament Management Update

4 | Communications Plan and Cadence

5 | Admin Portal and Training Update

6 | USGA Data Services

7 | Launch Preparations

8 | Future Meetings

9 | Questions


GHIN Database MaintenanceA N N O U N C E M E N T S

• Monday, December 24th 6:00 pm – Wednesday, December 26th 6:00 am ET

• December 25th is traditionally the lightest score posting day of the year.

• All GHIN services, including GHP Client transmissions, GHP Online, GHIN mobile app, and GHIN.com website (score posting and handicap lookup) will be unavailable during this time.

• VASP and ADAs connection will not be available during the maintenance

• Messaging will be placed on GHP Association/Club, GHIN.com and the mobile app alerting users to the maintenance.


Contract ExtensionsA N N O U N C E M E N T S

• GHIN – will be sent electronically this week to executive director’s. Please be on the look out for an email from GHIN Agreements Adobe Sign.

• ADA – will be sent electronically by mid-month to the person on staff who last signed the ADA agreement

• USGA TM API - will be sent electronically by mid-month to the person on staff who last signed the ADA agreement and vendor contact

• VASP - will be sent electronically by mid-month to the vendor for their continued access to GHIN data


Billing ChangesA N N O U N C E M E N T S

2019 Transition Year Billing Process 2020 Future/Steady State Billing Process

GHIN Association billing will remain “business as usual” with revision-based billing through platform transition, anticipated to be June 2019.

After transition, a single Association bill will be issued in September to all AGAs covering Handicap Computation fees and GHIN fees (where applicable).

This bill will be based on the number of unique golfers in the system between transition date and September. Eligible golfers will be identified on a monthly basis.

$1 Handicap computation fee for 2019 will be pro-ratedbased on transition date.

$1.95 GHIN fee for 2019 will be pro-rated based on platform transition date.

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The March bill will capture eligible unique golfers in the system between September and March who were not billed in September the prior year.

Any increase in fees will be applied the year in which the eligible golfers are billed.

Semi-annual billing in March and September will be based on the number of unique golfers captured in each billing cycle and will include a Computation Fee

GHIN fees for 2020 will be $2.09

Handicap Computation fee for 2020 will be $1

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Associations will continue to receive discounts where eligible and applicable


Association AdminsA N N O U N C E M E N T S

• On wave launch, each association will receive advanced reporting features for two admin accounts. • Think of those who use Data on Demand today• This will allow the association time to review the capabilities and

prepare for full cutover• Name and email address the two accounts will need to be

provided prior to wave.

• There is no limit to additional admins who can be added to the system at any time. All admins will have basic reporting capabilities.

• If needed, associations can request additional admin accounts to have advanced reporting capabilities


ScorecardsA N N O U N C E M E N T S

• The Rules of Golf on the printed scorecards will no longer be in effect as of January 1, 2019

• Keep this in mind as you order supplies for your association events or on behalf of your clubs

• A note will be provided in each order to remind the end user

• We are in the process of ordering scorecards with new printed information


USGA Tournament Management Update



Development UpdateU S G A T O U R N A M E N T M A N A G E M E N T

• Enter Xn scores• Page/column breaks in Report

Composer• Auto-fill divisions by C.H., H.I. or

other custom fields• Course statistic page• Select/unselect flights in edit

pairings• Team Match enhancements

Release # 9 – TBD

In-Development

• Purse as % of total• Team marker notes in Scorecard

Composer• Customizable calendar widget• Changes in master roster

propagating to future rounds• Emails with data fields• Bracket tournament enhancements



• Sneak/Peek: Auto-fill divisions



• Sneak/Peek: Course Stats



• [Launched] USGA last 9,6,3,1 tiebreaking• [Launched] Define gender for tees in course details• [Launched] Mixed net foursomes stroke allocation• [Launched] Section 9-3c(iii) for Pinehurst/Chapman competitions• [Launched] Net stroke play handicapping by percentage of holes counted

(6/6/6, odds only, etc.)• [R9] Xn Score handling for “most likely score” input• [R9] Mixed net four-ball stroke play competitions from differing

pars• [WIP] USGA last 9,6,3,1 tiebreaking for competition starting on hole #10

Handicapping & Scoring Updates



• Begin event dashboard redesign work• Begin qualifiers work• Begin Pace of Play work• Begin score verification work• Any API work that is need to run US Open Sectional Qualifying

Post Release # 9 – 2019 Q1 work


HotfixesU S G A T O U R N A M E N T M A N A G E M E N T

• Round selection showing when cloning event with rounds unchecked• Error while moving golfers from the pending registration list to the confirmed

list• Player removed from season points standings still showing• Fixed misspelling in tooltip • Publisher scoreboard populating wrong fields• Scorecard marked as checked does not remained marked• Datafields not properly populating in cancellation emails• Incorrectly calculating 2 best rounds with 9 hole totals• Index for an inactive player is updated to NH• Drop worst hole(s) not being recognized for college scoring


Communications Plan and Cadence



Communications UpdateC O M M U N I C A T I O N S P L A N A N D C A D E N C E

• Weekly Launch Updates every Monday

• Provides calendar and cadence of future communications, association checklist, training information, product change overview

• Is source of information for all launch-related updates

Communications to Launch Quarterbacks

Communications to Executive Directors

• Month End Launch Updates

• Covers important launch reminders, progress, association checklist

• Shares launch calendar and what to expect in your wave

• As Needed

• Details changes to Association and Club billing in transition year (2019) and for future state (2020)

Communications to Billing Contacts

Monday 12/10: Launch Update Email to Launch Quarterbacks with association preparation checklistWednesday 12/12:Product Call 2:00pm ET

Upcoming:

Monday, 12/3: Launch Update Email to Launch Quarterbacks with December communications calendar and training overviewThursday 12/6: Billing Update Email to Billing Contacts with overview of billing changes for Associations

Sent:


Admin Portal and Training Update



December PlanA D M I N P O R T A L A N D T R A I N I N G U P D A T E

• Critical product development has been completed in preparation for Admin Portal launch• We have extended our internal testing process to further identify and remedy any issues in the system• Test access to the Admin Portal for associations and clubs to get hands-on exposure to the platform will begin in January 2019

GENERAL UPDATES

TRAINING OVERVIEW

U s e r G u i d e

Step-by-step documentation of possible actions available within the Admin Portal for Associations and Clubs• E.g. Managing club rosters,

entering golf scores, creating reports, etc.

User guide for Associations will be emailed week of 12/17

W e b i n a r s T a r g e t e d T r a i n i n g s

Live and on-demand calls that walk through possible actions available within the Admin Portal using recorded screen capture and voiceover explanation

Webinars to begin in mid-January and continue through final cutover

Wave-specific calls that address a prioritized list of Admin Portal FAQs• Opportunity for associations to

pre-submit or ask live questions about specific functionality for review during the session

Wave-specific trainings begin in lateJanuary and continue through cutover


USGA Data Services



Developer Portal Launch PlanU S G A D A T A S E R V I C E S

September October November December

VASP / ADA Testing

TODAY

DAC and Non-GHIN Technology Provider Testing

Beta Testing

Certain VASP / ADAs were given test access to the Developer Portal to build a stronger product at launch

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Technology Providers will have Developer Portal access by the first half of December

VASPs and ADAs gained Developer Portal access on 10/31


Pilot-A Launch

CONTRACT EXTENSION NEW CONTRACT POST LAUNCH

Go-live on rolling basis with Fleets

Add membership fee for Fleets

• Current VASP / ADA contract will need to be extended to the launch date

• Extensions are being sent this week

Q4 2018 Q1 2019 Q2 2019 Q3 2019 Q4 2019

• 2019 contract takes effect on the launch date and goes through the end of the year

• Contract will be renewed each year

API LAUNCH

VASP / ADA Contract RenewalU S G A D A T A S E R V I C E S

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Launch Preparations to be Completed 1/11



Association ChecklistL A U N C H P R E P A R A T I O N S

B e f o r e J a n u a r y 1 1 , 2 0 1 9 D u r i n g P h a s e d A p p r o a c h O n g o i n g

Club Admin Information one month prior to wave

Clear real golfers out of your test clubs

Convert any services into Clubs

Provide mapping of service membership types and rates to association membership types and rates

Convert 9 Hole golfers into 18 Hole golfers

Update club access type

Remind clubs to create any scheduled web reports in Admin Portal

Update foreign address information in Admin Portal

Recreate/create any association level reports in Admin Portal

Ensure ADAs are developing using new APIs so they are ready upon cutover

Ensure accuracy of golfer date of birth

Remind clubs to validate with VASP they are prepared for cutover

Communicate with golfers about duplicate email address

Alert golfers of requirement to have an email to use the mobile app/GHIN.com

Prompt clubs to update incomplete club and golfer address information

Remind clubs eClubhouse will be decommissioned


List of Club AdminsL A U N C H P R E P A R A T I O N S

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A s s o c #

C l u b # G H I N #F i r s t

N a m eL a s t

N a m eE m a i l P h o n e #

102 7653 McCormick-Smith Lexi [email protected] 8005551212

23 105 4573145 Kuppler Ainsley [email protected] 8001212121

23 120 Capasso Charlie [email protected] 8002323232

23 140 984576 Londt Gareth [email protected] 8004545454

23 180 Nee Fran [email protected] 8005656565

23 200 Cavallo Joe [email protected] 8006767676

23 250 645347 MingayScott [email protected] 8009898989


9 Hole GolfersL A U N C H P R E P A R A T I O N S

Reach out to the GHIN team with a list of 9 Hole services that we can convert to 18 Hole services

Implications• 9 Hole golfers who are not converted to 18 Hole golfers prior to data migration will need

to have any scores posted in the Admin Portal as a 9 hole scores to support the sync

• If a score is posted as an 18 hole score in the new Admin Portal it will not sync back to the 9 hole golfer scoring record

Allow each association to determine which option is best. It is highly recommended those who have the bandwidth to work with the GHIN support team and make this transition to please go ahead and do so.

Next Steps

Decision


Create New Clubs From ServicesL A U N C H P R E P A R A T I O N S

C u r r e n t C l u b & S e r v i c e

C o n f i g u r a t i o n

S e r v i c e s M a d e T h e i r O w n C l u b

Assoc # Club # Service # Club Name

99 120 01 TEEMASTER-BAKER NATIONAL

99 120 03 TEEMASTER-BAKER NATIONAL

99 120 05 TEEMASTER-FOX HOLLOW


99 120 29 TEEMASTER-ALBION RIDGES

Assoc # Club # Service # Club Name


99 601 01 TEEMASTER-ALBION RIDGES


Streamline Golfer Bill Rates and CodesL A U N C H P R E P A R A T I O N S

If possible, we would like to have each association have a consistent R and J membership/bill code across all services. This will help in the data migration when these codes are moved to the association level.

R = $ dollar amount

J = $ dollar amount

For those who use Quick Books, the dollar amount in GHP is not important as that information is stored in the association QB program.

If other codes are needed, if possible, please keep them consistent across all services.


Test Club and GolfersL A U N C H P R E P A R A T I O N S

Each of you have already identified a test club to be brought over into the new Admin Portal.

If you have not already done so, please review the golfers in your test club and verify the golfer is only a member of that club.

If they are a multi-member in another club, please provide the list of golfers to the GHIN team so we can remove the other club affiliations.


Future Meetings



Next MeetingsF U T U R E M E E T I N G S

Winter 2019 GHIN Product Update Meetings

Monday 11:00 am ET Wednesday 2:00 pm ET

January 2019 14 16

February 2019 11 13

March 2019 18 20


Questions


Documents

GHIN Product Update Meeting...• VASP - will be sent electronically by mid-month to the vendor for their continued access to GHIN data 6 GHIN Product Update Meeting | December 2018