1

Gilmore Global Services Overview

2

Anywhere, anytime, and virtually any format

Global content production and fulfillment made simple. One supplier, one point of contact, one superior solution.

Fast facts:14 International locations

590 Staff in North America$100 Mill USD revenue per

annumFounded in 1993

ISO – 9001:2008, 14001:2004, 18001

G7, FSC, Chain of Custody

About US

We provide our clients the ability to globally centralizetheir content and material fulfillment with one organization.

3

Building high performance global L&D material fulfillment solutions

Key services

Training Content Distribution via Print & eVantage

Supply chain management of training related supplies (pens, lanyards, flip charts, etc.

Training event support services (i.e. directional signage, agenda’s, etc.)

Online storefront or LMS integration

Services, “at a glance”PoD high volume B&W and

ColorOffset & Large Format Printing

eBook platformeContent Platform

Global Logistics | FulfillmentContent & Order Management

Business Intelligence & Analytics

4

Internal Customer

Training Content Distribution via Print & eBooks and Content Management fulfillment

Supply chain management of training related supplies (pens, lanyards, flip charts, etc.

Training event support services (i.e. directional signage, agenda’s, etc.)

Online storefront or LMS integration

External Customer

Global Distribution

Revenue Management

Learning Product Re-Seller (Online storefront)

Building high performance global L&D material fulfillment solutions

5

On-line marketing collateral portal (order site)- Order static and variable pieces

Full print services- Offset- Digital

- Variable Data- Large format

Lettershop Capabilities

Global Distribution

Warehousing/Fulfillment

Pick/Pack/Ship

Marketing Materials Serve Global Markets Quickly & Easily

6

Content / Revision Management

Order System Hosting

Revenue Management

Full print services- Digital

- Large format (fold outs)

Media Services (i.e. DVD, CD, USB)

Electronic Content Delivery (eVantage)

Global Distribution

Warehousing/Fulfillment

Subscription Management

Technical PublicationsServe Global Markets Quickly & Easily

7

eBook | eContent Fulfillment

“A singular platform where all materials, in varying formats, can be centralized and accessed (based on defined profile) by both internal and external customers across

numerous modalities”.

Feature-rich, premium e-content solution. Users have the ability to make notes and highlights, collaborate with others and access material across multiple access points.

MAJOR COST SAVINGS (30 to 50% less than cost of printed content), FASTER TIME TO MARKET (Automated delivery and seamless integration into existing business workflows), SUPERIOR ENVIRONMENTAL PREFORMANCE (Dramatic reduction in natural resources and energy consumption) and ADVANCED LEARNING TOOLS (Embedded rich-media content and enhances online collaboration).

8

ENETRPRISE LEARNING EXPERIENCE PLATFORM

PLATFORM MODULES

Video+ (All File Types)

A secure YouTube-like platform, with channels, social interaction and engagement analytics for videos and content of all types

Enterprise Security

Security is the foundation of our platform.Protect sensitive IP with dynamic water-marking and access control.

Self-Paced Labs

Signup on-demand, hands-on dynamic software to provide users with an Interactive training environment

Global & Mobile

Our cloud-based technology makes it eastto access content from any device, any where,With offline access and localization

Personalization

Deliver a personalized experience by providing role-based access to onboarding and training content

User Engagement Analytics

Measure user engagement and improvetraining materials by gaining insights intohow users interact with your content

Business Results Manage one Solution

Save money & time by movingTo one unified platform that

Provides seamless LMS Integration via API & SSO

Monetize ContentCreate revenue opportunitiesfrom delivery of on-demandsubscription based content

Reduce Print CostsSignificant savings by shifting

From paper intensive instructor-led training to self-

Paced learning

9

Simplify, harmonize and streamline your global L&D material delivery

Key BenefitsGlobal content production and fulfillment made simple.

A singular channel for File Management, Product Release, Order Management, Print Manufacturing, Supply-chain Management, Global Fulfillment, eBook & Content delivery.

Reduced time to market, decreased product and shipping costs, improved visibility to global data metrics, and the ability to deliver blended product and services offering.

10