Getting U into UCOLstudent.ucol.ac.nz/Documents/UCOL Student Guidebook.pdf · 2018-02-06 · teachers listening to your experiences of education in order to create a more positive

Getting U into UCOL

Student GUIDEbook Pukapuka aratohu tauira

2 / UCOL Student Guidebook

If you’re a new student, you might be feeling a bit overwhelmed right now. Don’t worry; that’s understandable, and we’ve got your back.

This Student Guidebook is designed to help you get settled into life at UCOL. It contains details about the different services available to you, along with information to help you get the most out of your time here.

As well as keeping this Student Guidebook handy, we recommend that you familiarise yourself with the Student Intranet and UCOL website. Both have a wealth of information to help you have an enjoyable and successful time at UCOL.

One of the first things you should do this year is attend your campus po-whiri. UCOL starts each semester with a powhiri, a traditional Ma-ori welcoming. It will involve karanga (being called and led onto campus), kaiko-rero (welcome speeches), waiata (singing) and hongi (a traditional Ma-ori greeting), all of which are to welcome students into the UCOL wha-nau (family). UCOL staff look forward to greeting you there.

Keep an eye on ucol.ac.nz/events for details about the po-whiri and Orientation Week activities.

welcome to UCOL.

UCOL Student Guidebook / 3

Health & Safety ..................................................20

Concerns, Complains & Harassment ................20

Drugs & Alcohol .................................................21

Security ..............................................................21

Palmerston North ............................................. 23

Whanganui ........................................................ 24

Wairarapa .......................................................... 25

contentsSTUDENT SERVICES

STAYING SAFE

CAMPUS MAPS

UCOL LIFE

Libraries .............................................................14

Student Learning Advisors ................................14

Wellbeing Services ............................................ 15

Employability Hub ..............................................15

Ma-ori & Pasifika Student Support .....................16

International Student Support ...........................17

Disability Support Services ................................18

Student ID Cards ..................................................6

Computers, WiFi, Printing & Photocopying .........6

Need IT Help? .......................................................7

Student Intranet ...................................................7

Student Web Services ..........................................7

Parking .................................................................8

Free Buses ...........................................................8

AS@U ....................................................................8

UCOL on Social Media ..........................................9

Message of the Day ..............................................9

Benefits & Discounts .........................................10

Lynda.com ..........................................................10

UCOL GLITTFAB .................................................10

Events .................................................................10

Restaurants .......................................................11

Hair & Beauty Salons .........................................11

Te Atakura ..........................................................12

Scholarships ......................................................12

Smoke-Free Campuses .....................................12

Feedback & Compliments .................................12

Graduation .........................................................12

UCOL’s Policies & Procedures ..........................12


UCOL LifeTe A

-hua Noho ki UCOL


Student ID CardsKa-ri Tautohu Tauira

We recommend that you always have your student ID card on you. You’ll need it to check out resources from the library, access some specialist rooms, top up your printing/photocopying credit, and use the printers. You may also need your ID card to ‘swipe in’ if you intend on coming to UCOL after the main doors are closed. If you need a replacement card, please have a chat to our friendly staff at the Information Centres. Replacement cards may incur a charge.

Computers, WiFi, Printing & PhotocopyingTaputapu Hangarau Whakaaturanga

If you need access to a computer, UCOL has you more than covered. We have a number of computer labs and pods across the campuses ready for you to use. All you need is your login information.

You can also access the free WiFi network, ‘UCOL iConnect’, while you’re on campus. Just select ‘UCOL iConnect’ from the available networks on your device, enter your student login details, and you’re away.

Printers are usually located in the computer labs, Learning Hubs, Atriums, student studios and Libraries. There is a charge for all printing and photocopying. You can top up your printing/photocopying credit at the Information Centres in Palmerston North and Whanganui, and reception or the Learning Hub in Wairarapa.

UCOL LIFE


Need I.T. help? UCOL provides IT help if you’re having trouble. The best way to access student IT support is to ring them from a UCOL phone, on extension 70602.

Student IntranetIpurangiroto - Tauira

The Student Intranet is the place to access your student webmail, programme handbooks, class timetables, details about UCOL services, and plenty of other useful information. If there is something you are looking for and can’t find it please use the feedback form and let us know.

student.ucol.ac.nz

Student Web ServicesRatonga Ipurangi - Tauira

Student Web Services is where you update your contact details, enrol for your next year of study, check your grades, and access your financial statements. All you need is your login to use it.

sws.ucol.ac.nz

screen grab to go here

UCOL LIFE


ParkingTu-nga Waka

You can park in UCOL campus carparks all day, as long you display a UCOL parking sticker (available from the Information Centres) on your vehicle’s rear window.

Parking is free at the Whanganui and Wairarapa campuses.

At the Palmerston North campus, there are some free (blue) parks, along with $1 half-day parks and $2 whole-day parks. Make sure you put your parking receipt on the dashboard each day so it can be clearly seen. The carpark is monitored and tickets are issued.

We recommend you respect any no-parking zones, particularly beside nearby businesses, in case your vehicle gets towed.

Free BusesPahi utu kore

As a UCOL student, you can travel on Palmerston North and Whanganui urban buses for free. Just show the driver your student ID card and you’re good to go.

There are also certain buses that travel between our Palmerston North and Whanganui campuses that you can travel on free of charge. More details and timetables for those services are on the Student Intranet.

AS@UThe Association of Students at UCOL (AS@U) is your student union. AS@U provides advocacy and representation for students at UCOL and on a national level. AS@U also organises Orientation, fundraisers, and other fun events and initiatives that you can get involved with.

AS@U holds yearly elections for a Student President and Vice Presidents to represent the student body, so put your name forward if you want to make a difference for your fellow students.

You can also volunteer to be a Student Representative, which will give you the chance to develop your leadership skills and share your ideas to help improve the student experience. Contact the AS@U Student President if you’re interested.

Contact As@U

You can find the main AS@U office in The Gap on King Street, Palmerston North.

e [email protected]

facebook.com/AssociationofstudentsatUCOL/

UCOL LIFE


UCOL LIFE

UCOL on Social MediaUCOL Pae Pa-pa-ho Pa-pori

Follow us on social media for the latest news, events, photos, and live videos from campus. We want to hear about all of the cool things you get up to at UCOL, so tweet us, @ us, and snap us.

Message of the DayKarere o te ra-

Whenever you log in to a UCOL computer on campus, you’ll see the Message of the Day. The Message of the Day is a good way to stay up to date about events happening on campus, and other important student-related information.

FACEBOOK

Palmerston North Campus facebook.com/UCOLNZ

Whanganui Campus facebook.com/UCOLWhanganuiNZ

Wairarapa Campus facebook.com/UCOLWairarapaNZ

International facebook.com/UCOLInternational

TWITTER

twitter.com/ucolnz

INSTAGRAM

instagram.com/ucolnz

SNAPCHAT

ucolnz

LINKEDIN:

linkedin.com/school/ucol-universal- college-of-learning


Benefits & DiscountsHuanga whakahekenga utu

As a UCOL student you’re eligible for discounts from a range of generous local businesses including cafes, healthcare providers, and cinemas. Just make sure you’ve got your student ID card handy. Check out the Benefit and Discounts page on the UCOL website for the full list.

You can also register with UNiDAYS to receive exclusive student discounts on top brands.

ucol.ac.nz/study-at-ucol/ benefits-and-discounts

Lynda.comAs a UCOL student, you get free access to Lynda.com. Lynda.com is a suite of online training videos that can help you learn various software, business, and creative arts skills. It can be a great tool to assist you with your learning, and it might even spark a new interest.

You can access Lynda.com via the Student Intranet.

UCOL GLITTFABUCOL GLITTFAB is a safe and supportive group for Gay, Lesbian, Intersex, Transgender, Takata-pui, Fa' afafine, Asexual, and Bisexual members of the UCOL community.

You can join GLITTFAB on Facebook:

facebook.com/groups/GLITTFAB

EventsNga- Takunetanga

Hard work pays off, but being a student is about more than burying your head in the books. That’s why UCOL organises and supports a number of events on campus and within the community throughout the year. Some key events to look out for include Matariki (the Ma-ori new year), our Public Lecture Series, and the Flavour of Cultures festival.

Keep an eye on the Events page of the UCOL website for all of the latest happenings.

ucol.ac.nz/events

UCOL LIFE


Hair & Beauty SalonsToa Whakaa-tanga A-hua

Our Hairdressing and Beauty students are always looking for clients. We have salons on the Palmerston North, Whanganui, and Wairarapa campuses. Treat yourself to a fresh cut, get your nails done, or try out the range of other services and treatments available.

You can check out a list of services and prices on the UCOL website

UCOL LIFE

RestaurantsNga- wa-hi kai

UCOL has two training restaurants where our cookery and hospitality students get to experience serving real customers. We’ve got Ambitions in Palmerston North and Visions in Whanganui.

Both restaurants run a series of lunch and dinner services throughout the year. Bring your family, flatmates, or friends down for a quality, reasonably priced meal.

Keep your eyes on the Events section of the UCOL website for lunch and dinner service details.

facebook.com/UCOLAmbitionsRestaurant

Book an appointment:

Palmerston North

Hair - [email protected]

Beauty - [email protected]

Whanganui

Hair – [email protected]


Wairarapa

Hair - [email protected]


facebook.com/UCOLHairBeauty


Smoke-Free CampusesWa-nanga Auahi kore

Please remember that UCOL campuses are smoke-free 24 hours a day, 7 days a week. This includes e-cigarettes and vaping. The smoke-free campus policy covers all buildings, balconies, car parks, and other outdoor areas.

Feedback & ComplimentsAromatawai/Whakamihi

We want to provide the best experience for students, and to do that we need your feedback. What are the awesome things about UCOL? What do you think we could improve? Let us know by filling out the Student Feedback and Compliments form on the Student Intranet.

GraduationWhakapo-taetanga

UCOL holds Graduation ceremonies in March each year. Graduation is your time to shine after all of the hard work you put into your studies.

We’ll send you a Graduation application form once you have completed your programme. It’s important that you fill this out and send it back to us so you don’t miss out on your big day. It’s also important that you keep your contact details up to date on Student Web Services so we send your application form to the right address.

UCOL’s Policies & ProceduresKaupapa here/tukanga o UCOL

UCOL has policies and procedures in place to help make your time here rewarding, fair and safe. We encourage you to familiarise yourself with UCOL’s Policies and Procedures on the Student Intranet.

UCOL LIFE

Te AtakuraTe Atakura is UCOL’s relationship-based approach to teaching and learning. Te Atakura is about teachers placing an emphasis on who you are as an individual and what unique qualities you bring to the learning environment. The main focus is on teachers listening to your experiences of education in order to create a more positive learning environment. Occasionally, you’ll see Te Atakura Coaches observing your classes.

ScholarshipsNga- Karahipi

UCOL and our partner organisations offer a range of scholarships that you can apply for. Check out the scholarships page on the UCOL website for a list of scholarships, details on when applications close, and who to contact if you need advice.

ucol.ac.nz/study-at-ucol/scholarships


student services

Ratonga Tauira


Libraries Nga- Wharepukapuka

No doubt you’ll be spending a lot of time in the Library this year. Our campus Libraries are well stocked with books, magazines, journals, DVDs, and CDs. The Library website gives you access to a wealth of online resources including eBooks, E-Journals, and article databases.

The Libraries also provide quiet study spaces, computer access, photocopying/printing, and laptop loans.

We know that finding the right information for your assignment can be challenging, so our Library staff are here to help you develop your research skills.

student.ucol.ac.nz/library

Student Learning Advisors Kaitohutohu Tauira Akoranga

If you need some extra help with your studies, talk with our Learning Advisors. They can give you tips on things like time management, writing essays, and oral presentations. Our Learning Advisors also run group workshops throughout the year to help you get ahead in your studies. You’ll find our Learning Advisors near the library.

The best way to contact our Learning Advisors is via email:

Palmerston North* e [email protected]

Whanganui e [email protected]

Wairarapa e [email protected]

The best way to contact our Libraries is via email:

Palmerston North e [email protected]



STUDENT SERVICES


The best way to contact our Wellbeing services is via email:

Palmerston North* e [email protected]



The best way to contact the Employability Hub is via email:

e [email protected]

*Palmerston North students can also book appointments via the Booking Calendar on the Student Intranet.

Wellbeing ServicesRatonga Oranga

Your physical and mental wellbeing plays a big part in your success in the classroom. UCOL has staff members who can provide assistance, or refer you to external organisations that support physical, mental, and spiritual wellbeing.

It’s normal to sometimes feel overwhelmed by what life throws at you, so just know that our friendly staff are here to help.

Employability HubRatonga Rapu-mahi

The Employability Hub is here to help you prepare to enter the workforce and boost your career confidence. The Employability Hub can help you with things such as searching for jobs, writing CVs and cover letters, prepping for job interviews, and understanding employment contracts.

The Employability Hub also has a list of job vacancies for Palmerston North, Whanganui, and Wairarapa which is updated weekly on the Student Intranet. These include part time options if you’re thinking of earning a bit of money while you’re studying.

STUDENT SERVICES


MA-

ori & Pasifika Student SupportTauta-whi Tauira Ma-ori/Pasifika

UCOL’s Raukura team is here to provide academic, cultural, and social support for Ma-ori and Pasifika students. The Raukura team meets with new Ma-ori students to help you map out a road to success. They are a friendly team and look forward to meeting new students.

WHA-

NAU ROOMS /MARAE:To promote kaupapa Ma-ori as a foundation for success, each UCOL campus has a wha-nau room or marae available for all students.

STUDENT SERVICES

The best way to contact Ma-ori & Pasifika Student Support is via email:




Our Wha-nau Rooms/Marae are located:

Palmerston North Te Hiringa I Te Mahara, Room 3.0.04

Whanganui Te Huihuinga, Room E.1.52

Wairarapa Whakaoriori Marae


International Student SupportTauta-whi Tauira o Te Ao

Coming to a new country to study can be quite the adventure, but we know that it can take time to settle in. UCOL’s International Student Support staff are experienced in looking after the needs of international students and follow the New Zealand Government Code of Practice for pastoral care.

Taking care of all our students is important, and family back home need to know that there is support here. We can help international students with information and advice about living in New Zealand and studying at UCOL. Things like where to shop, setting up bank accounts, and what to do and see in your spare time are important, so we are here to help.

Contact our International Student Support Team

e [email protected]

International Student Emergency phone p 0212427625

Pastoral Care phone p 021324826

STUDENT SERVICES


Disability Support ServicesRatonga Tauta-whi Tangata Haua-

UCOL is here to help all students succeed, and this includes a range of support services to help students with disabilities, impairments, on-going medical conditions, or ACC temporary injuries. Services include:

• Reader/writers

• Sign language communicators or interpreters

• Alternative arrangements for tests and exams

• Assistive technology

All students who seek disability support are assessed case-by-case, so if you feel you need help please let us know.

The best way to contact Disability Support Services is via email:




STUDENT SERVICES


staying safeTe Noho Haumaru


Health & SafetyHauora/Haumaru

All staff and students are responsible for keeping UCOL a safe place to learn and work. Here’s how you can play your part:

• Report hazards to your lecturer or a UCOL staff member.

• Always follow the health and safety guidelines of your lecturer, inside and outside of the classroom.

• In the event of any emergency, immediately call 111.

• Familiarise yourself with the emergency exits, fire alarms, evacuation procedures, and assembly points. If you have any questions, please ask your lecturer.

• Evacuate the building immediately whenever you hear a fire alarm, and meet at the assembly point outlined on your room wall.

• Report all accidents, fires, and ‘near misses’, by completing an Incident Report Form. Your lecturer will help you to access and fill in this form.

• Keep emergency evacuation routes, fire alarms, fire equipment, and electrical switchgear tidy and free from obstacles.

Concerns, Complaints & HarassmentTake Ohorere

Your time as a UCOL student should be one of the most rewarding and fun experiences of your life. It’s a chance for you to make new friends and achieve awesome things.

We’re proud that UCOL is a safe and inclusive place to study, and any form of harassment or bullying will not be tolerated.

If you have any concerns or complaints, please talk to a UCOL staff member right away. You can also fill out the Student Feedback and Compliments form on the Student Intranet, and we’ll move to resolve the issue as a quickly as possible.

STAYING SAFE

20 / UCOL Student Guidebook20 / UCOL Student Guidebook

Drugs & AlcoholRatonga Tarukino

UCOL should be a safe environment for all students and staff, so we take the use of illegal drugs and alcohol on campus and at all UCOL activities very seriously. The manufacture, distribution, dispensing, possession, sale, and use of drugs is strictly prohibited. The police will be notified of any illegal activity on campus or at UCOL activities

Students thought to be affected by drugs or alcohol that could impair their judgement or behaviour shall be excluded from class, and may face disciplinary proceedings. Any instance where a student’s behaviour or actions suggest that they are under the influence of drugs or alcohol is considered reasonable cause for testing.

Remember, a lot of classes at UCOL involve equipment that could be very dangerous if operated by someone who is under the influence of drugs or alcohol. It’s about not only following the law, but also about keeping you and your classmates safe.

SecurityHaumarutanga

The Palmerston North, Whanganui, and Wairarapa campuses all have security guards on site or on offsite patrol. If you are concerned at any time, please don’t hesitate to ring.

STAYING SAFE

Contact Security

Palmerston North

Extension 70032

Mobile 027 447 9480

Whanganui

Extension 61835

Mobile 021 242 3209

Wairarapa

Extension 72056

Mobile 027 431 2154


campus mapsNga- mahere a kura


Room

3.1

.02

mea

ns B

lock

3 o

n Le

vel 1

in S

pace

02

RO

OM

NU

MB

ERS

Atr

ium

GR

EY S

T

QU

EEN

ST

BR

OA

DW

AY

AVE

NU

E

KIN

G S

T

PRINCESS ST

AMESBURY ST

VISI

TOR

BLOCK 6

BLOCK 1

BLOCK

10BL

OCK 7

BLOCK 8

BLOCK 2

BLOCK 9

BLOCK 4

BLOCK 3

Info

rmat

ion

Cen

tre

Car

park

Caf

e

Roo

m 3

.1.0

2 m

eans

Blo

ck 3

on

Leve

l 1 in

Spa

ce 0

2R

OO

M N

UM

BER

S

Dis

abili

ty P

arki

ngEn

tran

ce to

Bui

ldin

g

Palm

erst

on

NO

rth

Ca

mpu

s M

ap

Cor

ner

of K

ing

and

Prin

cess

Str

eets

, Pal

mer

ston

Nor

th

AM

BIT

ION

S R

EST

AU

RA

NT

LIB

RA

RY

HA

IR &

BE

AU

TY S

ALO

N

AS@

U

WH

AN

AU

RO

OM

WH

AN

GA

NU

I Ca

mpu

s M

ap

16 R

utla

nd S

tree

t, W

hang

anui

B B

LOC

K

Leve

l 1

• M

usi

c •

C

AD

Stu

dio

Leve

l 2

• M

ac

Lab

s •

Tu

tori

al R

oo

m

E B

LOC

K

Leve

l 1

• A

triu

m

• I

nfo

rma

tio

n C

entr

e •

Li

bra

ry

• S

tud

ent

Sup

po

rt S

ervi

ces

•

Ca

fe

• W

ha

na

u R

oo

m

• T

rain

ing

Kit

chen

sTr

ain

ing

Res

tau

ran

t •

H

air

an

d B

eau

ty

Leve

l 2

• L

ibra

ry T

rain

ing

Ro

om

•

Tu

tori

al R

oo

ms

•

Sta

ff S

tud

ios

Leve

l 3

• N

urs

ing

Ski

lls

Lab

•

Hea

lth

Sci

ence

La

b

• P

C L

ab

s •

Tu

tori

al R

oo

ms

•

Sta

ff S

tud

io

Wha

ngan

ui C

ampu

sM

atap

ihi K

i Te

Ao

C B

LOC

K

Leve

l 1

• W

an

ga

nu

i Dis

tric

t C

ou

nci

l •

C

om

mu

nit

y E

du

cati

on

(CE

) •

E

dit

h G

all

ery

•

3D S

tud

io

• P

ho

tog

rap

hy

Stu

dio

Dra

win

g S

tud

io

• F

aci

liti

es M

an

ag

emen

t •

Tu

tori

al R

oo

m

Leve

l 2

• M

ac

Lab

s •

D

esig

n &

Art

Stu

dio

s

RU

TLA

ND

ST

TAU

PO

QU

AY

DREWS AVE TO THE RIVER

MARKET PL

Ro

om

B.1

.02

mea

ns

Blo

ck B

on

Lev

el 1

in S

pa

ce 0

2

Info

rma

tio

n C

entr

eE

ntr

y to

blo

ck

Sta

ir a

cces

s to

oth

er le

vels

Toil

ets

Ca

rpa

rkLi

fts

RO

OM

NU

MB

ER

S

Ca

feDis

ab

ilit

y P

ark

ing

/Acc

ess

BLOCK B

BLOCK C

BLOCK E

VISI

ON

S R

EST

AU

RA

NT

WH

AN

AU

RO

OM

HA

IR &

BE

AU

TY S

ALO

N

LIB

RA

RY

(2N

D L

EVE

L)

WA

IRA

RA

PA C

am

pus

Ma

p14

3-15

9 C

hape

l Str

eet,

Mas

tert

on

QU

EEN

STR

EET

CH

APE

L ST

REE

T

Info

rmat

ion

Cen

tre

Toile

tsC

afe

Car

par

kD

isab

ility

Par

kin

g/T

oile

ts

DRIVEWAY

A B

LOC

K

Info

rmat

ion

Cen

tre

•

Ad

min

istr

atio

n

• H

air

& B

eau

tySt

aff

Stu

dio

s •

V

ideo

Co

nfe

ren

cin

g

Wai

rara

pa C

ampu

sM

aste

rton

B B

LOC

K

PC L

ab

• S

taff

Stu

dio

s

C B

LOC

K

Staf

f R

oo

m

• S

taff

Stu

dio

s

D B

LOC

K

Wh

arek

ai /

Wh

anau

Ro

om

•

Wh

aren

ui

E B

LOC

K

Tuto

rial

Ro

om

s

F B

LOC

K

Tuto

rial

Ro

om

s •

St

aff

Stu

dio

G B

LOC

K

Bea

uty

•

Sta

ff S

tud

io

H B

LOC

K

PC L

ab

I BLO

CK

C

arp

entr

y

K B

LOC

K

Ho

spit

alit

y •

Tu

tori

al R

oo

m

• S

taff

Stu

dio

L B

LOC

K

Nu

rsin

g S

kills

Lab

•

Hea

lth

Sci

ence

Lab

Tu

tori

al R

oo

ms

•

Staf

f St

ud

ios

M B

LOC

K

Au

tom

oti

ve

• S

taff

Stu

dio

S B

LOC

K

Caf

e •

St

ud

ent

Sup

po

rt S

ervi

ces

•

Lib

rary

WH

AK

AO

RIO

RI

MA

RA

E

STA

FF

VIS

ITO

R

REA

PH

OU

SE

LOLL

IPO

PSC

HIL

DC

AR

E

HA

IR &

BE

AU

TY S

ALO

N

LIB

RA

RY

Success at UCOL

01 06

02 07

0308

04

09

0510 HAVE FUN

Your time at UCOL will probably fly by, so make the most of it. Keep an eye on the Events page of the UCOL website for cool things happening around the campus and the community.

KNOW WHAT IS EXPECTED OF YOU IN CLASS AND ON CAMPUS

Familiarise yourself with your programme’s handbook, which is available on the Student Intranet.

MANAGE YOUR TIME

Have a plan and stick to it, but be sure to give yourself breaks. Our Learning Advisors can help you with your time management.

GET TO KNOW THE CAMPUS

Take the time to explore the campus, and find spots that suit you for studying or just chilling out.

COMBAT PROCRASTINATION

Write down the tasks you need to complete. Breaking complex tasks down into smaller ones can make them feel more achievable. Reward yourself when you finish something really difficult.

ASK FOR HELP

Whether you’re feeling lost on campus or you’re having trouble with your studies, ask for help before it starts feeling like a big problem.

DON’T CRAM

Cramming for exams and doing assignments the day before they’re due it not a great way to learn and it can really stress you out. Pace your learning throughout the semester.

GET TO KNOW YOUR CLASSMATES

The classes here are smaller than what you’d see at a university, so it’s easier to get to know your classmates and make great friends.

ASK QUESTIONS AND CONTRIBUTE TO CLASS DISCUSSIONS

Speaking up in class can be scary for some people, but it’s a great way to keep your learning on track. If you don’t ask the question, you may never know the answer.

STAY HEALTHY

Eat well and get a good amount of sleep. Our Wellness team can point you in the right direction if you have any health concerns.

10 tips for


I AM ENROLLED IN THE RIGHT PROGRAMMEIf not, please talk to someone at the Information Centre.

MY PROGRAMME FEES HAVE BEEN PAIDIf not, and you’re in need of a Student Loan, contact StudyLink on 0800 88 99 00.

I’VE READ MY PROGRAMME HANDBOOKYou can find these at student.ucol.ac.nz.

I HAVE MY STUDENT ID CARDIf not, please talk to someone at the Information Centre.

I HAVE MY TIMETABLEYou can check your programme’s timetable on student.ucol.ac.nz. If you can’t find it there please contact your Programme Leader.

I CAN LOG INTO A UCOL COMPUTERIf not, contact IT help on extension 70602.

I CAN ACCESS MY STUDENT WEB MAIL Log into webmail.ucol.ac.nz. Any problems, contact 70602.

MY DETAILS ON STUDENT WEB SERVICES ARE UP TO DATEYou can check and update your details at sws.ucol.ac.nz.

I HAVE A UCOL PARKING STICKER FOR MY VEHICLEIf not, please talk to someone at the Information Centre.

I’M FOLLOWING UCOL ON SOCIAL MEDIAIf not, see page 9 of this Guidebook for information on how to connect with us.

Starting at UCOL Checklist


we’re always here to help.Just ask if you have any further questions.

Information in this Guidebook is correct as of January 2018.