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Mitel Getting to Green
Contributing to a Greener Future Together
04/07/23 slide 2Mitel | Confidential
Changing Business Landscape
Carbon metrics, disclosure, and pricing by 2010
Rising Corporate Energy Costs
– Estimated energy costs can be 40% of the cost of operating a data center.
– According to EPA statistics, it costs $4.5 billion a year for the electricity to run the nation's server farms
Facilities vs. IT – Accountablity ?
– Offices consume 16.4kwh/square foot / year
– 7% for lighting, staff
– Data center consumes 575kwh/square foot /year
– 50% for IT equipment
– 43% for cooling that IT equipment
– Smaller servers, higher rack densities – looming problems
A strategic plan for reducing the costs of energy consumption is now a must for gaining competitive differentiation
04/07/23 slide 3Mitel | Confidential
Identifying Corporate Challenges...
• Cost Control
• Margins Competition
• Risk/liability Mitigation
• Cost Reduction
• Energy Management
• Facilities Location
• Logistics & Transportation
• Waste Management
• Sustainable Procurement• Corporate Brand / Loyalty
• Product Information
• Productivity
• Corporate Mobility
• Corporate Travel Reduction
• Employee Tele-work
• Training
• Sharing intelligence in a dispersed organization
• Corporate Responsiveness
04/07/23 slide 4Mitel | Confidential
The Bigger Picture
Source: The Climate Registry, 2008
04/07/23 slide 5Mitel | Confidential
Coordinating Internal Activities
04/07/23 slide 6Mitel | Confidential
The New Reality
Source: IDC YOU, Me and Green IT 2008
40% of enterprise CIOs indicate payback on Green IT within 1 year
04/07/23 slide 7Mitel | Confidential
Energy management in the Data Center is now a key area for energy and cost optimization
IDC, 2007
Global IT Spending on Servers & Power vs. Cooling
04/07/23 slide 8Mitel | Confidential
Power is Top of Mind
IDC, 2007
04/07/23 slide 9Mitel | Confidential
A New Corporate Business Case – Triple Bottom Line (3BL)
Why Consumption Matters: Power, Fuel, Materials
– Higher opex, reduced revenues
– Soaring energy prices impacts sales of energy consuming products
– Energy disruption impacts supply chains, production
– Inefficient usage impacts brand, competitiveness
If the world is changing faster outside your organization than inside, the end is near Jack Welsh former CEO, GE
Financial Performance
Social Commitment
Environmental Responsibility
04/07/23 slide 10Mitel | Confidential
The Power of Collective Action – Taking the First Steps
Step 4 Our CompanyReducing our corporate footprint
Step 3 Our CommitmentEnd of Life Recycling –Take IT Back Programs
Step 1 Our Solutions Lowering the carbon footprint of our customers
Step 2 Our Products Most energy efficient on the market
04/07/23 slide 11Mitel | Confidential
Meet Globally, Stay Local• Mitel Live Business
Gateway • Mitel 5300 Integrated
Office Companion• Quick Conference • Mitel Hosted Audio & Web
Conferencing Solutions• Mitel Remote Support
Apply Green Building Principles• Lower Energy Consumption • Building Systems Integration
Corporate Responsibility• Certified ISO 14000 EMS• Climate Registry Founding Member• RoHS Compliant• Energy Star Compliant Power Sources • Environmentally Conscious Product Design
Support Telecommuting• Mitel Teleworker Solution• Mitel Your Assistant• Mitel Audio & Web
Conferencing
Virtual Call Centers• Mitel Contact Center Solutions
Our Solutions
Reducing unnecessary corporate and employee travel while improving corporate productivity and decision-making
04/07/23 slide 12Mitel | Confidential
Centralized Administration of Geographically Dispersed Sites
Saves trips to do on-site maintenance and MACs, thereby saving time, money and fuel.
3300 ICPPSTN
Headquarters3300 Survivable Media
Gateways
PSTN
Hosted Apps
Centralized Management
3300 Call Controller
Branch Office
3300 SurvivableMedia GatewayPSTN
Small Office
Small Branch or Home Office
Line Interface Module
DSL / Cable Modem
IP SetLAN
PSTN
WAN / Internet
04/07/23 slide 13Mitel | Confidential
Reduce Corporate Travel Between Sites
Put voice on the converged network
Management and cost savings
Mitel Quick Conference
Microsoft Office Communicator
New York
Los Angeles
Toronto
MitelTeleworker
Workstation
WAN / Internet
04/07/23 slide 14Mitel | Confidential
Reduce Corporate Travel Mitel Conferencing and Collaboration Solutions
Reduce travel but keep teams and business processes connected
Breakdown the barrier of distance with IP telephony, presence, instant messaging, video and messaging
– Mitel Audio and Web Conferencing and Quick Conference
– Mitel Your Assistant and Personal Communicator
– Mitel Live Business Gateway (Microsoft® Office Communications Server)
– Mitel Web Conferencing Remote Support
– Video-Conferencing Solutions
A 600 employee company with 10% flying in U.S. monthly generates 2160 tons of greenhouse gases per year
04/07/23 slide 15Mitel | Confidential
Reduced travel to customer sites to train store personnel
Laurel Grocery CompanyRemote Support for 400 Retailers
The Challenge streamline communications, preserve resources,
minimize travel and enhance service delivery
The Solution
Mitel Axxess® Converged Communications System Mitel Contact Center Suite Mitel Web Conferencing Remote Support IP-powered
customer-service and collaboration solution
The Impact Work with customers to remotely install software and
provide training - all from company HQ in Kentucky Travel cut in half
04/07/23 slide 16Mitel | Confidential
The Impact of Commuting
2004 CO2 emissions from personal vehicles in the US were 314M metric tons*
American’s vehicles cause 45% of CO2 emitted by automobiles worldwide
* Source: Environmental Defense report, June 2006
If 10% of the workforce tele-worked one day a week, it would save over 1.2M gallons of fuel per week (US EPA)
04/07/23 slide 17Mitel | Confidential
Reduce Employee CommutingMitel Teleworker Solutions
Primary Drivers for Telework
– Real estate savings: 24%
– Recruitment and retention: 39%
– Emergency / pandemic planning: 32%
– Increase in employee productivity: 35%
– Better work / life balance: 74%
Tools that enable full office communications from any location
– Mitel Teleworker Solution
– Mitel Your Assistant Softphone and Collaboration Suite
64% of U.S Businesses Believe Telecommuting May Represent an Efficient Way to Address Global Warming (Source: 2007 CDW Telework Report )
“The average employee who commutes five days a week:
• Commutes 43.5 miles / week• Spends 245 hours / year driving• Spends $10,580 / year on the
commute• Disperses 8 tons of pollutants
into the environment each year”
Source 2007 TeleworkExchange.com
04/07/23 slide 18Mitel | Confidential
The Impact• Allows company to attract and retain skilled employees
• Allows company to interact with employees all over the country
• Provides employees with a virtual and visual presence and availability at all times
• Avoided real-estate costs
The Solution
• 8 Mitel 3300 ICP’s
• 1200 Teleworkers (200 more planned)
• Mitel Applications Suite
• Contact Center with 6110 Enterprise Mgmt Server
• Mitel Your Assistant (350 clients)
The Impetus• To enhance customer service
• Retain valuable employees
• Reduce costs
About MedQuist• Largest global
provider of medical transcriptions in healthcare
• The company has 10,000 employees in the U.S. and 130 customer service centers nation-wide
About MedQuist• Largest global
provider of medical transcriptions in healthcare
• The company has 10,000 employees in the U.S. and 130 customer service centers nation-wide
“The IP system will allow us to retain the integrity of our ‘knowledge workers’ throughout the country while maintaining our employees location preference”
(Lauren Johansson, Telecoms Manager)
Creating a Virtual Work Place
04/07/23 slide 19Mitel | Confidential
Power – From the Data Center to the Desktop
Transition from TDM to IP – A holistic view
LAN / WANNetworking LayerWireless Servers
DesktopApplicationsPCIP Phones
04/07/23 slide 20Mitel | Confidential
What’s in a Watt ?
3.62W 6.15W
@ 7.776 cents/kWh * x 24 hrs x 365 days x 7 year life
$17.28 $29.32
Per 600 phones over lifetime
$12,059122 tons of CO2
$20,464208 tons of CO2
Saving per 600 phones over lifetime
$8,400 and 86 tons of CO2 * Assumes 5% rate increase
An average car emits 63 tons of CO2 in its lifetime
An average household creates 5.5 tons of CO2 per year
04/07/23 slide 21Mitel | Confidential
Reduce Power ConsumptionTypical System Comparisons
Equipment Mitel ShoreTel Cisco Avaya Nortel
Total (watts)
(1000 user system*)
3273 3732 7200 5590 5664
Kwh/yr 28,678 32,692 63,072 48,968 49,617
Cost / year $2225 $2537 $4894 $3800 $3850
Tons of CO2 12.33 14.06 27.12 21.06 21.34
*Assumptions: 1000 user system, fully redundant, standard network configuration with a typical mix of IP sets and common equipment
For every watt of equipment power used, budget another .86 watts of power to cool that equipment
04/07/23 slide 22Mitel | Confidential
A System Level Perspective
Equipment Mitel
Total (watts)
(1000 user system*)
3273
Kwh/yr 28,678
Cost / year $2225
Tons of CO2 12.33
For every watt of equipment power used, the enterprise has to budget another .86 watts of power to cool that equipment
04/07/23 slide 23Mitel | Confidential
LLDP-MED
Efficient application centric power control – usage based
Fine grained power control (0.1W increments)
Industry standard
I’m a PC
PSTN
I’m an IP-Phone
I’m an IP-Phone
I’m an IP-Phone
I’m a switch
I’m a switch
I’m an IP-PBX
I’m a switch I’m a
switch
I’m a switch
I’m a switch
I’m a switch
I’m a PC
I’m a PC
04/07/23 slide 24Mitel | Confidential
Lowering IP Phone Power Consumption
Lower Phone Power Consumption
– Add software to LAN switch to schedule IP power phone down time.
– Employ LLDP or CDP in LAN switch for conservation mode.
– Have IP phone display cycle off when not in use.
04/07/23 slide 25Mitel | Confidential
New Innovations – Mitel & Sun Microsystems Integrated VoIP
For 1000 users: reduction in consumption of 76,000 watts
04/07/23 slide 26Mitel | Confidential
Mitel 3300 ICP
SIP Interface
Heating
Lighting
Application Server
LAN
Mitel 5340 IP Phone
Energy efficiencies on an integrated IP Network
Saving Energy Saves Money
– Telephony integration with building automation systems
Heating and Cooling
– Use phone to control temperature programs
Lighting Controls
– Manage electricity costs by providing telephony control to building lighting
Custom Applications to Manage Energy Consumption
04/07/23 slide 27Mitel | Confidential
Getting to Green – Best Practices
• Corporate Energy Plan• Energy Usage Patterns and Distribution• Benchmarks by Department
• Power as a buying criteria• DC powered IT equipment• Integrated energy management
• Server virtualization• Consolidation• Power management
• Install equipment with high efficiency UPS
• Adopt power distribution at 208v/230v
• Survey data center hot spots
• Consider in-rack cooling units to save 20% to 30% power cost
• Scheduled Energy Audits
04/07/23 slide 28Mitel | Confidential
E-Waste Facts
Energy saved using recycled materials vs. virgin ore:
– 95% for aluminum
– 85% for copper
– 80% for plastic
– 74% for iron and steel
– 64% for paper
Recycling also conserves natural resources. Recycling one ton of:
– Steel conserves 2500 lbs. of iron ore, 1400 lbs. of coal and 120 lbs. of limestone.
– Aluminum conserves up to 8 tons bauxite ore and 14 megawatt hours of electricity.
Recycling metals reduces greenhouse gas emissions by requiring significantly less energy to manufacture from recyclables than
virgin ore and by avoiding land-filling
04/07/23 slide 29Mitel | Confidential
Responsible E-waste Reduction
End-of-life-electronics can contain lead, mercury, chromium, cadmium, beryllium, nickel, zinc, and brominated flame retardants
Growing state and federal regulations for proper e-waste recycling
Mitel offers channel partners and customers an efficient, low cost, and environmentally friendly way to decommission old telephony equipment
www.girpm.com/mitel/Arkansas, California, Maine, Massachusetts, Minnesota and Washington have passed regulations governing the disposal and/or recycle of electronic waste
04/07/23 slide 30Mitel | Confidential
Greening the Bottom Line
– ~15 tons– $2,670– IP Communications System power savings over major competitor (excluding cooling)
Annual CO2 Savings
Annual Savings
Opportunity
Based on a 1000 employee company
A 1000 employee company can save $38,670 and reduce CO2 by 195 tons or more annually
– 216 tons – $262,320/yr by employees
– 5880 hrs. of commute time
– If 10% of employees tele-worked 2 days a week
– Personal employee savings
– 180 tons– $36,000 – 5% Reduction in Corporate Travel
04/07/23 slide 31Mitel | Confidential
Our Company
Key Executive Sponsors– Doug Michealides, Jim Davies, Don Smith
Climate Registry Founding Member– One of 10 Canadian Companies
– One of 233 Corporate Founding Members
– Only communications vendor
ISO 14001 Registered Since 1999– Canada, expanding to U.S. operations
– Carbon Emissions Reduction
– Looking for ways to reduce our overall power consumption
– HVAC, Lighting, Low Flush Toilets
– Recycling Program, Battery Drop-off
– Fleet
E-waste Take It Back Programs– U.S., U.K, Coming Soon to Canada
ISO 14001:2004
04/07/23 slide 32Mitel | Confidential
Take the First Step
Reduce Corporate Travel – AWC, YA Collab and Softphone– Video Conferencing
Support Tele-working Reduce Power Consumption
– Know your stuff – power inventory / cost– Turn it off, take it out– Eliminate zombies
Reduce, Re-Use and Recycle – Paper (Move to Electronic forms)– IT Related E-waste
Make New Friends– Facilities, Operations, and IT– Green procurement
Think Green, Be Green, Demand Green
Thank you
The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel and is intended solely for Mitel®
employees and members of Mitel’s reseller channel. If you are not a Mitel employee or a Mitel reseller, you are not the intended recipient of this information and are not invited to the conference, and cannot participate in or listen to and/or view the presentation. Please delete or return any related material. Mitel will enforce its rights to protect its confidential and proprietary information, and failure to comply with the foregoing may result in legal action against you or your company.