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Mitel Getting to Green Contributing to a Greener Future Together

Getting to Green w/ MITEL

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Page 1: Getting to Green w/ MITEL

Mitel Getting to Green

Contributing to a Greener Future Together

Page 2: Getting to Green w/ MITEL

04/07/23 slide 2Mitel | Confidential

Changing Business Landscape

Carbon metrics, disclosure, and pricing by 2010

Rising Corporate Energy Costs

– Estimated energy costs can be 40% of the cost of operating a data center.

– According to EPA statistics, it costs $4.5 billion a year for the electricity to run the nation's server farms

Facilities vs. IT – Accountablity ?

– Offices consume 16.4kwh/square foot / year

– 7% for lighting, staff

– Data center consumes 575kwh/square foot /year

– 50% for IT equipment

– 43% for cooling that IT equipment

– Smaller servers, higher rack densities – looming problems

A strategic plan for reducing the costs of energy consumption is now a must for gaining competitive differentiation

Page 3: Getting to Green w/ MITEL

04/07/23 slide 3Mitel | Confidential

Identifying Corporate Challenges...

• Cost Control

• Margins Competition

• Risk/liability Mitigation

• Cost Reduction

• Energy Management

• Facilities Location

• Logistics & Transportation

• Waste Management

• Sustainable Procurement• Corporate Brand / Loyalty

• Product Information

• Productivity

• Corporate Mobility

• Corporate Travel Reduction

• Employee Tele-work

• Training

• Sharing intelligence in a dispersed organization

• Corporate Responsiveness

Page 4: Getting to Green w/ MITEL

04/07/23 slide 4Mitel | Confidential

The Bigger Picture

Source: The Climate Registry, 2008

Page 5: Getting to Green w/ MITEL

04/07/23 slide 5Mitel | Confidential

Coordinating Internal Activities

Page 6: Getting to Green w/ MITEL

04/07/23 slide 6Mitel | Confidential

The New Reality

Source: IDC YOU, Me and Green IT 2008

40% of enterprise CIOs indicate payback on Green IT within 1 year

Page 7: Getting to Green w/ MITEL

04/07/23 slide 7Mitel | Confidential

Energy management in the Data Center is now a key area for energy and cost optimization

IDC, 2007

Global IT Spending on Servers & Power vs. Cooling

Page 8: Getting to Green w/ MITEL

04/07/23 slide 8Mitel | Confidential

Power is Top of Mind

IDC, 2007

Page 9: Getting to Green w/ MITEL

04/07/23 slide 9Mitel | Confidential

A New Corporate Business Case – Triple Bottom Line (3BL)

Why Consumption Matters: Power, Fuel, Materials

– Higher opex, reduced revenues

– Soaring energy prices impacts sales of energy consuming products

– Energy disruption impacts supply chains, production

– Inefficient usage impacts brand, competitiveness

If the world is changing faster outside your organization than inside, the end is near Jack Welsh former CEO, GE

Financial Performance

Social Commitment

Environmental Responsibility

Page 10: Getting to Green w/ MITEL

04/07/23 slide 10Mitel | Confidential

The Power of Collective Action – Taking the First Steps

Step 4 Our CompanyReducing our corporate footprint

Step 3 Our CommitmentEnd of Life Recycling –Take IT Back Programs

Step 1 Our Solutions Lowering the carbon footprint of our customers

Step 2 Our Products Most energy efficient on the market

Page 11: Getting to Green w/ MITEL

04/07/23 slide 11Mitel | Confidential

Meet Globally, Stay Local• Mitel Live Business

Gateway • Mitel 5300 Integrated

Office Companion• Quick Conference • Mitel Hosted Audio & Web

Conferencing Solutions• Mitel Remote Support

Apply Green Building Principles• Lower Energy Consumption • Building Systems Integration

Corporate Responsibility• Certified ISO 14000 EMS• Climate Registry Founding Member• RoHS Compliant• Energy Star Compliant Power Sources • Environmentally Conscious Product Design

Support Telecommuting• Mitel Teleworker Solution• Mitel Your Assistant• Mitel Audio & Web

Conferencing

Virtual Call Centers• Mitel Contact Center Solutions

Our Solutions

Reducing unnecessary corporate and employee travel while improving corporate productivity and decision-making

Page 12: Getting to Green w/ MITEL

04/07/23 slide 12Mitel | Confidential

Centralized Administration of Geographically Dispersed Sites

Saves trips to do on-site maintenance and MACs, thereby saving time, money and fuel.

3300 ICPPSTN

Headquarters3300 Survivable Media

Gateways

PSTN

Hosted Apps

Centralized Management

3300 Call Controller

Branch Office

3300 SurvivableMedia GatewayPSTN

Small Office

Small Branch or Home Office

Line Interface Module

DSL / Cable Modem

IP SetLAN

PSTN

WAN / Internet

Page 13: Getting to Green w/ MITEL

04/07/23 slide 13Mitel | Confidential

Reduce Corporate Travel Between Sites

Put voice on the converged network

Management and cost savings

Mitel Quick Conference

Microsoft Office Communicator

New York

Los Angeles

Toronto

MitelTeleworker

Workstation

WAN / Internet

Page 14: Getting to Green w/ MITEL

04/07/23 slide 14Mitel | Confidential

Reduce Corporate Travel Mitel Conferencing and Collaboration Solutions

Reduce travel but keep teams and business processes connected

Breakdown the barrier of distance with IP telephony, presence, instant messaging, video and messaging

– Mitel Audio and Web Conferencing and Quick Conference

– Mitel Your Assistant and Personal Communicator

– Mitel Live Business Gateway (Microsoft® Office Communications Server)

– Mitel Web Conferencing Remote Support

– Video-Conferencing Solutions

A 600 employee company with 10% flying in U.S. monthly generates 2160 tons of greenhouse gases per year

Page 15: Getting to Green w/ MITEL

04/07/23 slide 15Mitel | Confidential

Reduced travel to customer sites to train store personnel

Laurel Grocery CompanyRemote Support for 400 Retailers

   

The Challenge streamline communications, preserve resources,

minimize travel and enhance service delivery

The Solution

Mitel Axxess® Converged Communications System Mitel Contact Center Suite Mitel Web Conferencing Remote Support IP-powered

customer-service and collaboration solution

The Impact Work with customers to remotely install software and

provide training - all from company HQ in Kentucky Travel cut in half

Page 16: Getting to Green w/ MITEL

04/07/23 slide 16Mitel | Confidential

The Impact of Commuting

2004 CO2 emissions from personal vehicles in the US were 314M metric tons*

American’s vehicles cause 45% of CO2 emitted by automobiles worldwide

* Source: Environmental Defense report, June 2006

If 10% of the workforce tele-worked one day a week, it would save over 1.2M gallons of fuel per week (US EPA)

Page 17: Getting to Green w/ MITEL

04/07/23 slide 17Mitel | Confidential

Reduce Employee CommutingMitel Teleworker Solutions

Primary Drivers for Telework

– Real estate savings: 24%

– Recruitment and retention: 39%

– Emergency / pandemic planning: 32%

– Increase in employee productivity: 35%

– Better work / life balance: 74%

Tools that enable full office communications from any location

– Mitel Teleworker Solution

– Mitel Your Assistant Softphone and Collaboration Suite

64% of U.S Businesses Believe Telecommuting May Represent an Efficient Way to Address Global Warming (Source: 2007 CDW Telework Report )

“The average employee who commutes five days a week:

• Commutes 43.5 miles / week• Spends 245 hours / year driving• Spends $10,580 / year on the

commute• Disperses 8 tons of pollutants

into the environment each year”

Source 2007 TeleworkExchange.com

Page 18: Getting to Green w/ MITEL

04/07/23 slide 18Mitel | Confidential

The Impact• Allows company to attract and retain skilled employees

• Allows company to interact with employees all over the country

• Provides employees with a virtual and visual presence and availability at all times

• Avoided real-estate costs

The Solution

• 8 Mitel 3300 ICP’s

• 1200 Teleworkers (200 more planned)

• Mitel Applications Suite

• Contact Center with 6110 Enterprise Mgmt Server

• Mitel Your Assistant (350 clients)

The Impetus• To enhance customer service

• Retain valuable employees

• Reduce costs

About MedQuist• Largest global

provider of medical transcriptions in healthcare

• The company has 10,000 employees in the U.S. and 130 customer service centers nation-wide

About MedQuist• Largest global

provider of medical transcriptions in healthcare

• The company has 10,000 employees in the U.S. and 130 customer service centers nation-wide

“The IP system will allow us to retain the integrity of our ‘knowledge workers’ throughout the country while maintaining our employees location preference”

(Lauren Johansson, Telecoms Manager)

Creating a Virtual Work Place

Page 19: Getting to Green w/ MITEL

04/07/23 slide 19Mitel | Confidential

Power – From the Data Center to the Desktop

Transition from TDM to IP – A holistic view

LAN / WANNetworking LayerWireless Servers

DesktopApplicationsPCIP Phones

Page 20: Getting to Green w/ MITEL

04/07/23 slide 20Mitel | Confidential

What’s in a Watt ?

3.62W 6.15W

@ 7.776 cents/kWh * x 24 hrs x 365 days x 7 year life

$17.28 $29.32

Per 600 phones over lifetime

$12,059122 tons of CO2

$20,464208 tons of CO2

Saving per 600 phones over lifetime

$8,400 and 86 tons of CO2 * Assumes 5% rate increase

An average car emits 63 tons of CO2 in its lifetime

An average household creates 5.5 tons of CO2 per year

Page 21: Getting to Green w/ MITEL

04/07/23 slide 21Mitel | Confidential

Reduce Power ConsumptionTypical System Comparisons

Equipment Mitel ShoreTel Cisco Avaya Nortel

Total (watts)

(1000 user system*)

3273 3732 7200 5590 5664

Kwh/yr 28,678 32,692 63,072 48,968 49,617

Cost / year $2225 $2537 $4894 $3800 $3850

Tons of CO2 12.33 14.06 27.12 21.06 21.34

*Assumptions: 1000 user system, fully redundant, standard network configuration with a typical mix of IP sets and common equipment

For every watt of equipment power used, budget another .86 watts of power to cool that equipment

Page 22: Getting to Green w/ MITEL

04/07/23 slide 22Mitel | Confidential

A System Level Perspective

Equipment Mitel

Total (watts)

(1000 user system*)

3273

Kwh/yr 28,678

Cost / year $2225

Tons of CO2 12.33

For every watt of equipment power used, the enterprise has to budget another .86 watts of power to cool that equipment

Page 23: Getting to Green w/ MITEL

04/07/23 slide 23Mitel | Confidential

LLDP-MED

Efficient application centric power control – usage based

Fine grained power control (0.1W increments)

Industry standard

I’m a PC

PSTN

I’m an IP-Phone

I’m an IP-Phone

I’m an IP-Phone

I’m a switch

I’m a switch

I’m an IP-PBX

I’m a switch I’m a

switch

I’m a switch

I’m a switch

I’m a switch

I’m a PC

I’m a PC

Page 24: Getting to Green w/ MITEL

04/07/23 slide 24Mitel | Confidential

Lowering IP Phone Power Consumption

Lower Phone Power Consumption

– Add software to LAN switch to schedule IP power phone down time.

– Employ LLDP or CDP in LAN switch for conservation mode.

– Have IP phone display cycle off when not in use.

Page 25: Getting to Green w/ MITEL

04/07/23 slide 25Mitel | Confidential

New Innovations – Mitel & Sun Microsystems Integrated VoIP

For 1000 users: reduction in consumption of 76,000 watts

Page 26: Getting to Green w/ MITEL

04/07/23 slide 26Mitel | Confidential

Mitel 3300 ICP

SIP Interface

Heating

Lighting

Application Server

LAN

Mitel 5340 IP Phone

Energy efficiencies on an integrated IP Network

Saving Energy Saves Money

– Telephony integration with building automation systems

Heating and Cooling

– Use phone to control temperature programs

Lighting Controls

– Manage electricity costs by providing telephony control to building lighting

Custom Applications to Manage Energy Consumption

Page 27: Getting to Green w/ MITEL

04/07/23 slide 27Mitel | Confidential

Getting to Green – Best Practices

• Corporate Energy Plan• Energy Usage Patterns and Distribution• Benchmarks by Department

• Power as a buying criteria• DC powered IT equipment• Integrated energy management

• Server virtualization• Consolidation• Power management

• Install equipment with high efficiency UPS

• Adopt power distribution at 208v/230v

• Survey data center hot spots

• Consider in-rack cooling units to save 20% to 30% power cost

• Scheduled Energy Audits

Page 28: Getting to Green w/ MITEL

04/07/23 slide 28Mitel | Confidential

E-Waste Facts

Energy saved using recycled materials vs. virgin ore:

– 95% for aluminum

– 85% for copper

– 80% for plastic

– 74% for iron and steel

– 64% for paper

Recycling also conserves natural resources. Recycling one ton of:

– Steel conserves 2500 lbs. of iron ore, 1400 lbs. of coal and 120 lbs. of limestone.

– Aluminum conserves up to 8 tons bauxite ore and 14 megawatt hours of electricity.

Recycling metals reduces greenhouse gas emissions by requiring significantly less energy to manufacture from recyclables than

virgin ore and by avoiding land-filling

Page 29: Getting to Green w/ MITEL

04/07/23 slide 29Mitel | Confidential

Responsible E-waste Reduction

End-of-life-electronics can contain lead, mercury, chromium, cadmium, beryllium, nickel, zinc, and brominated flame retardants

Growing state and federal regulations for proper e-waste recycling

Mitel offers channel partners and customers an efficient, low cost, and environmentally friendly way to decommission old telephony equipment

www.girpm.com/mitel/Arkansas, California, Maine, Massachusetts, Minnesota and Washington have passed regulations governing the disposal and/or recycle of electronic waste

Page 30: Getting to Green w/ MITEL

04/07/23 slide 30Mitel | Confidential

Greening the Bottom Line

– ~15 tons– $2,670– IP Communications System power savings over major competitor (excluding cooling)

Annual CO2 Savings

Annual Savings

Opportunity

Based on a 1000 employee company

A 1000 employee company can save $38,670 and reduce CO2 by 195 tons or more annually

– 216 tons – $262,320/yr by employees

– 5880 hrs. of commute time

– If 10% of employees tele-worked 2 days a week

– Personal employee savings

– 180 tons– $36,000 – 5% Reduction in Corporate Travel

Page 31: Getting to Green w/ MITEL

04/07/23 slide 31Mitel | Confidential

Our Company

Key Executive Sponsors– Doug Michealides, Jim Davies, Don Smith

Climate Registry Founding Member– One of 10 Canadian Companies

– One of 233 Corporate Founding Members

– Only communications vendor

ISO 14001 Registered Since 1999– Canada, expanding to U.S. operations

– Carbon Emissions Reduction

– Looking for ways to reduce our overall power consumption

– HVAC, Lighting, Low Flush Toilets

– Recycling Program, Battery Drop-off

– Fleet

E-waste Take It Back Programs– U.S., U.K, Coming Soon to Canada

ISO 14001:2004

Page 32: Getting to Green w/ MITEL

04/07/23 slide 32Mitel | Confidential

Take the First Step

Reduce Corporate Travel – AWC, YA Collab and Softphone– Video Conferencing

Support Tele-working Reduce Power Consumption

– Know your stuff – power inventory / cost– Turn it off, take it out– Eliminate zombies

Reduce, Re-Use and Recycle – Paper (Move to Electronic forms)– IT Related E-waste

Make New Friends– Facilities, Operations, and IT– Green procurement

Think Green, Be Green, Demand Green

Page 33: Getting to Green w/ MITEL

Thank you

The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel and is intended solely for Mitel®

employees and members of Mitel’s reseller channel. If you are not a Mitel employee or a Mitel reseller, you are not the intended recipient of this information and are not invited to the conference, and cannot participate in or listen to and/or view the presentation. Please delete or return any related material. Mitel will enforce its rights to protect its confidential and proprietary information, and failure to comply with the foregoing may result in legal action against you or your company.