Gestion des performances de bout en bout - IBM E2E_2009… · Gestion des performances de bout en bout ... IMS OTMA Status Extended IMS OTMA TMember Status IMS OTMA TPipe Status IMS

© 2009 IBM Corporation

IBM Corporation / SWG / Tivoli

Gestion des performances de bout en bout

[email protected] - Team System z


© 2009 IBM Corporation2

AGENDA

1. IBM Service Management

2. La supervision avec Tivoli OMEGAMON

3. Roadmap 2008/2009

4. OMEGAMON XE for IMS 420

5. IT CAM for Transaction

6. Questions / Réponses



IBM Tivoli Service Management Center for System z

Best Practices and Services

Optimized Infrastructure

Process Management

Service Management Platform

Operational Management

Incident & Problem Management

Change & Release Management

Business Continuity Management

Business Service Management

Discovery & Relationship Mapping

Federated Configuration Archive

Process Automation Engine

Financial Management

Operations & Production

ControlMonitoring Security


Enabling clients to strategically use their System z as an integrated, enterprise-wide, hub for the efficient management of business and IT services

�The Performance and Availability (OMEGAMON portfolio) is a key pillar of the Service Management Center for System z initiative!



Best Practices and Services

Optimized Infrastructure


Introducing IBM Tivoli Service Management Center for System z

Enabling clients to strategically use their System z as an integrated, enterprise-wide, hub for the efficient management of business and IT services

Process Mgt

Service Mgt Platform

Operational Mgt

IBM Tivoli Service Request

Manager

IBM Tivoli Change & Release

Management

IBM Tivoli Business

Continuity Process Manager

IBM Tivoli Business Service

Manager

IBM Tivoli Application

Discovery and Dependency Manager

(TADDM)

IBM Tivoli Change and Configuration

Management Database (CCMDB)

IBM Tivoli Accounting &

Usage Manager, Tivoli

Decision Support for

z/OS

IBM Tivoli System

Automation &IBM Tivoli Workload

Automation

IBM Tivoli Netview for z/OS,

OMEGAMON, IBM Tivoli Composite Application

Manager

IBM Tivoli Identify Manager, IBM Tivoli Access

Manager, zSecure, Security Information and

Event Mgmt, RACF

New on z!New on z!



Portfolio

ITCAM forTransaction

ITCAM forWebSphere

Composite Application

Management

IBM Tivoli OMEGAMON XEFor Messaging

ITCAM for SOA

IBM TivoliSystem

AutomationFamily

Availability Management

IBM TivoliWorkload Scheduler

Family

Business Service

Management

IBM Tivoli Business Service

Manager

IBM Tivoli Decision Support

(incl. TUAM)

TivoliEnterprise

Portal

Resource Management

IBM Tivoli Monitoring 6.1

IBM Tivoli OMEGAMON Monitoring

Family

Distributed Systems System z Tools:Atam,TOM,ITSO,TPM…/…

SecurityBU & Recovery

Surveillance par domaines techniques (silos techniques)

Surveillance de bout en bout

Niveau analyse technique: Corrélation et intégration des informations

Vision « métiers »

Tivoli LicenceCompliance Manager

Tivoli Service LevelAdvisor

TivoliBSM

Vision « infrastructure »



La Supervision avec Tivoli OMEGAMON



Bonnes pratiques

Pilotage Technique

Fonction Help Desk

Pilotage des services

Applications

Infrastructure z

Experts

Infrastructure



Mainframe ResourcesDistributed Resources J2EE TransactionsBusiness Services

Executive Dashboard

Service Level Reporting

Launch in Context

Tivoli Enterprise PortalLa vue de bout en bout de votre infrastructure



RPC

Presentation Server

RPC

DB

ManagementServer - Hub

“End-to-End” Architecture

RPC

Integration

RPC

ManagementServer - Remote

ITM

ITM

ITM

DBData WareHouse

OPAL

zMC

IMS

DB2

Storage

Network

MQ

WAS

z/OS

CICSTEP



La Supervision de “Bout en bout” de l’infrastructureAvec OMEGAMON XE 4.1.0, ITM 6.2, & IT CAM suite

End-to-End Service Management

Platforms Databases Applications Business

Integration

Web

Infrastructure

Messaging &

Collaboration

Unix

Universal

Agent

Windows

Cluster(s)

Linux

z/OS

VMWare

OS/400

DB2(Z & Distributed)

Oracle

SQL

Sybase

Informix

z/VM

SAP

.NET (full suite of MS apps)

Citrix

Siebel

Tuxedo

Web Services

CICS

SOA

IMS

WebSphereMQ

WebSphereMQ

Integrator

WebSphere(Z & Distributed)

IIS

iPlanet

Apache

WebLogic

Lotus

Domino

Exchange

Agent-lessAdapterURL, SNMP, File,Socket, UDB….

AgentQuick attach API

95+ CustomPackagesavailable formodification

OPAL



Navigation inter-domaines/inter instances

Détection des incidents et identification de la source

Analyse du problème



Des vues techniques/ logiques de l’infrastructure

A digital dashboard allows for key elements to be combined into a single view

DB2CICSz/OS MQIMS



Des consoles 3270 pour les Experts



Roadmap 2008/2009



Problématique de la supervision de l’infrastructure

� Disposer d’une interface unique de pilotage de l’infrastructure

Pour identifier rapidement la cause des incidents (root cause analysis)

Pour prendre en compte la dimension utilisateur (business impact )

� Pouvoir analyser et optimiser les systèmes et sous-systèmes zSeries

� Disposer d’une vision de bout en bout de la performance et de la disponibilitédes services et de l’infrastructure sous-jacente

� Maîtriser les niveaux de service requis à travers des alertes et des Workflows

� Disposer d’agents couvrant l’ensemble des composants systèmes et sous systèmes en architecture SYSPlex

� Disposer d’une architecture qui permet d’intégrer le monitoring des autres composants de l’infrastructure

� Disposer d’une architecture qui permet d’intégrer des composants existants



System

Automation

for z/OS 3.2

Composite

Application

Manager for

Transaction V7

NetView on

z/OS v5.3

IBM Tivoli

Monitoring

v6.2

OMEGAMON

XE on IMS

v4.2.0

Composite

Application

Manager for

WebSphere V6.2

Composite

Application

Manager for

SOA V7

Workload

Scheduler for

z/OS 8.3

OMEGAMON

XE for DB2

PE/PM v4.1.0

OMEGAMON

XE for

Storage

v4.2.0

OMEGAMON

XE for MF

Networks

v4.1.0

OMEGAMON

XE for CICS

v4.1.0

OMEGAMON

XE on z/OS

v4.1.0

OMEGAMON

XE for zMC

v4.1.0

OMEGAMON

XE for

Messaging

V7

OMEGAMON

XE for zVM

& Linux

v4.1.1

End to End Management tools from Tivoli

Le management de “bout en bout” de l’ infrastructure System z Portfolio

OMEGAMON

XE for CICS

TG v4.1.0

OPAL



La valeur des solutions IBM Tivoli OMEGAMON

� Chaque Agent collecte 300 à 2000 attributs � Possibilité de collecter des historiques� 10 à 40 situations prédéfinies par Agent� 40 à 100 Workspaces prédéfinis par Agent� Liens contextuels entre les Agents� Point unique pour la configuration de la supervision

(TEP)� Support des dernières versions Hardware et

Software System z� Interfaces 3270 pour les experts



OMEGAMON XE for IMS 420



OMEGAMON XE for IMS on zOS V4.2.0

� Monitoring of IMSPlex� Support of IMS V10� Monitoring of IMS Connect� Monitoring of HALDB� Moniroring of FP� DWL links between

products



Un ensemble de WorkSpaces prédéfinis

� ACK/NAK Summary� Coupling Facility Data Sharing

Structures� Coupling Facility Shared Queues

Structures� DBCTL Thread Calls� DBCTL Thread Details� DBCTL Thread Indoubts� DBCTL Thread Summaries� Dependent Region DLI Calls Detail� Dependent Regions DLI Statistics� Exception Events� Global Lock Conflicts� IMS Address Spaces� IMS Coupling Facility Data Sharing

Status� IMS Coupling Facility Data Sharing

OSAM Details� IMS DASD Logging� IMS Dependent Regions� IMS Detailed Transactions

(associated with IMS Transaction Summary)

� IMS Device Activity� IMS Extended Recovery Facility� IMS External Subsystems� IMS Fast Path Balancing Groups� IMS Fast Path DEDB Activity� IMS Fast Path MSDB Information� IMS Fast Path Regions� IMS Fast Path System� IMS Fast Path VSO Data Spaces� IMS HALDB Database Summary� IMS HALDB Partition Information� IMS IRLM Information� IMS Logical Terminals

� IMS Messages� IMS MQSeries Status� IMS MSC - Logical Links� IMS MSC - Physical Links� IMS OSAM BP Statistics� IMS OSAM Subpool Statistics� IMS OTMA Status Extended� IMS OTMA TMember Status� IMS OTMA TPipe Status� IMS Node Level Summary� IMS Pools Display� IMS Program Scheduling Blocks� IMS Recovery Control Datasets� IMS RTA Group Summary� IMS RTA Item Summary� IMS Startup Parameters� IMS System Datasets� IMS System Exceptions� IMS System Information� IMS Transaction Summary� IMS TRF Class Summary� IMS TRF DLI Summary� IMS VSAM Activity� IMS VSAM/OSAM Activity� IMS VSAM Subpool Statistics� MSDB Fields (associated with IMS Fast

Path MSDB Information)� Online Log Datasets� Response Time Detail� Response Time Summary by Client ID� Response Time Summary by Port

Number� Response Time Summary by Target

Datastore� Response Time Summary by

Transaction Code� Response Time Summary by User ID

� Resume TPIPE Detail� Shared APPC Queue Summaries� Shared APPC Queue TPname

Summaries� Shared Cold Queues Summary� Shared Cold Queues Summaries for All

Destinations� Shared Cold Queues - APPC Summaries� Shared Cold Queues - LTERM

Summaries� Shared Cold Queues - OTMA

Summaries� Shared Cold Queues - Remote

Summaries� Shared Cold Queues - Transaction

Summaries� Shared Fast Path Program Queue Detail� Shared Fast Path Program Queue

Summaries� Shared LTERM Detail Data� Shared LTERM Queue Summaries� Shared OTMA Queues Summary� Shared OTMA Queues Tpipe Summaries� Shared Transaction Queue Detail� Shared Transaction Queue Summaries� TCP/IP Usage Summary� VSO Areas (associated with IMS Fast

Path VSO Data Spaces)� z/OS TCB/CPU Usage

IMSPlex – IMS – Fast Path – HALDB - IMS Connect



Nouveautés en v4.2.0

� SimplificationOMEGAMON II and XE for IMS now a single FMID (AKI5420)

� XE Enhancements

Bottleneck Analysis

Response Time AnalyzerGlobal Locking – Top Blocker

Program Isolation (PI)

MQSeries InformationMSC v10 Performance Statistics

DWL to OM XE for Storage, OM XE for z/OS, and OM XE for Messaging� Integration with ITCAM for Transaction Tracking

DWL from ITCAM for TT to OM XE for IMS Near-Term History� Transaction History

Improve collection performance

Collect additional application information

Improve data retention by buffering and externalizing to DASD



XE/TEP Enhancements



XE/TEP Enhancements – Bottleneck Analysis



XE/TEP Enhancements – Response Time Analysis



Global Locking – Top Blocker

New area containing list of

top blockers



Integration with ITCAM for Transaction Tracking






Near Term History / Application Trace

















Liens avec IMS Connect Extension & IMS PA

IBM Software Group | Information Management Tools

IMS Performance Analyzer 4.1 Transaction Resource Usage

________________________________ SUMM0001 Printed at 15:57:27 20Jul2007 Data from 14.12.04 22May2007 to 12.02.16 23May2007 Page 3

Avg Avg Avg Avg 90% 90% 90% 90% Avg Tran InputQ Process OutputQ Total InputQ Process OutputQ Total CPU

Trancode Count Time Time Time IMS Time Time Time Time IMS Time Time- 4 0 36750559 0 36750559 0 72978168 0 72978168 9 CEXSCONV 8 57 22 0 79 172 36 0 204 0 CEXSNONC 1 147 17126 0 17273 147 17126 0 17273 0 CEXTCONV 10 4129 327 0 4456 20599 1543 0 20851 0 CEXTNONC 7 621359 298 0 621657 2119486 1286 0 2119548 0 DSN8CS 2 11 637 0 648 13 925 0 938 26 DSN8PP 18 9 372 0 381 11 595 0 602 0 DSN8PS 18 9 353 0 362 12 505 0 516 1 DSN8PT 15 8 272 0 280 10 367 0 376 0 IVTCV 13 17 266 0 283 62 377 0 408 0 IVTNO 13 14 60 0 74 56 265 0 320 0 IVTNV 11 9 13 0 22 16 37 0 51 0 Total 156 28156 942613 0 970770 366154 11500400 0 11529808 1

Record trace reports format input records for human analysis

Extractor output from 22May2007 14.12.04.2 Page 4 ---- Time ----- Ty hh.mm.ss.thmiju Trancode pe _______________ ________ __ 14.12.04.200000 10 Transaction: message send/receive or program schedule/process/end

Input LTERM Region type IFP Job name I9DEIFP1 Step name IFP PSB name DFSIVP4 Userid DFSIVP4 IMS name I9DE IMS version -Class - PST Id 1CPU time 0.018767 SRB time 0.003207Private storage below 16M 65,536 Private storage above 16M 102,400Input message length 0 Output message length 0Input queue time 0.000000 Program input queue time 0.0Processing time 7.47E+02 Internal application response time 0.000000Output queue time 0.000000 Total response time 0.000000Pseudo-Abend/SCC/User-Abend ( / / ) VTAM input node BALG Q-count at syncpoint 0 BALG Q-time 0.000000Time of input msg on EMHQ 0.000000 Time of output msg on EMHQ 0.000000VSO reads from dataspace 0 VSO reads from DASD to dataspace 0VSO updates to dataspace 0 01 UTC -08 UTC 2007-05-22 14.12.04.226068 07 UTC 2007-05-23 10.28.13.970291Input queue time 1 0.000000 Input queue time 2 0.000000Program execution time 7.29E+04 CQS output time 0.000000 Local output queue time 0.000000Output queue time 0.000000 SMF system id FTS1 Recovery token (IMSID/OASN) I9DE/00000001Alternate CQS output time 0.000000 Alternate local output Q time 0.000000Output messages back to in dest 0

IMS PA TRF Reports continued

Message Queue Report Summary by trancode

IBM Corporation / SW G / Tivoli


Visualisation du Workspace pour l’analyse



RésuméIBM Tivoli OMEGAMON XE for IMS on zOS V 4.1.0

� Une brique complémentaire dans la supervision « end to end » des architectures WEB

� Permet l’analyse des ressources et des workloads d’IMS , IMSPlex, OTMA, IMS Connect

En temps réel

En batch par des rapports détaillés

� Permet d’alerter et d’exécuter des actions� Une solution qui s’intègre avec l’ensemble des composants

OMEGAMON pour la supervision des infrastructures zOS

� Mais aussi, des offres complémentaires pour la performanceIMS Connect Extensions

IMS PA/PI



IT CAM for Transaction 7.1



Portefeuille de solutions ITCAM

Approche verticale et horizontaleOMEGAMON XE for

Messaging

Analyze and Measure Transactions & Services

ITCAM for Transaction ITCAM for SOAITCAM for J2EE

Temps de réponse de bout en bout

Supervision et investigationWeb services

Supervision et investigationJ2EE

Supervision etinvestigation MQ



La cible … une vision de bout en bout



IT CAM for Transaction 7.1

Robotic Response Time Monitoring

Synthetic playback of all robotic scripts

Via Rational Robot, RPT, Mercury

LoadRunner, Command Line Interface

Web Response Time Monitoring

Monitors real end user web transactions (HTTP/S)

Client Response Time Monitoring

Monitor real end user client Windows application

transactions

i.e. Lotus Notes, Microsoft Outlook, SAP, 3270, etc

Sim

ulat

ion

Tta

nsac

tions

Mes

ure

des

vrai

esT

rans

actio

ns



Console ITCAM for Transaction

� Une vue synthétique de toutes les applications

� Présente à la fois les informations temps réel et en temps différé

� Histories les informations agrégées pour analyse

Vue agrégéesdes applications

Information synthétiques

sur la performance et la disponibilité

Information sur la charge



� Pourquoi le problème s’est il produit?

� Comment éviter qu’il se reproduise?

� Quand le problème a t’il commencé ?

� Est ce que le problème est toujours là?

� Quels sont les utilisateurs impactés ?

� Est ce que mes clients ont un problème pour accéder aux applications critiques ?

La console ITCAM for Transaction facilite l’investigationVue consolidé des alarmes Vue agégée

Information dans le temps

Investigation avec les données détaillées



Tendances sur les temps de réponses

� Vue historique et temps réel en terme de performance et de disponibilité avec décomposition du temps de réponse

� Comparaison des temps de réponse entre plusieurs systèmes









Questions ?

Documents

Gestion des performances de bout en bout - IBM E2E_2009… · Gestion des performances de bout en bout ... IMS OTMA Status Extended IMS OTMA TMember Status IMS OTMA TPipe Status IMS