German Health Care Gerlach

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    Professor Ferdinand M. Gerlach, MD, MPH

    Primary health careand family medicine in Germany

    Current status and recent policy developments

    Washington, April 2010

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    Professor Ferdinand M. Gerlach, MD, MPH

    Overview:German health care system

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Universal: for entire population

    Europe's oldest universal health care system

    Origins dating back to Otto von Bismarck's Sociallegislation, which included the Health Insurance Bill of1883, Accident Insurance Bill of 1884, and Old Ageand Disability Insurance Bill of 1889

    Mandatory health insurance

    These bills originally applied only to low-income workersand certain government employees

    Their coverage, and that of subsequent legislationgradually expanded to cover virtually the entirepopulation

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Two main types of health insurance

    Universal multi-payer system with two main types ofhealth insurance: statutory and private

    Germans are offered three mandatory health benefits,which are co-financed by employer and employee: healthinsurance, accident insurance, and long-term careinsurance

    Currently 90% of the population is covered by a basichealth insurance plan provided by statute, which providesa standard level of coverage

    The remainder (10%) opt forprivate health insurance,which frequently offers additional benefits (open for self-employed and individuals with income above a relatively high threshold)

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Funding of health care systems in Europe

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Some characteristics Number of sickness funds in 2010: approx. 160

    (early 1990s: more than 1.000)

    General contribution rate: 14.9%

    Distribution employer/employee: 50/50

    All sickness funds: not-for-profit entities under public law Subject to control by government or entitled agency

    Classic example of enforced self-regulation

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Novel forms of care

    Integrated care programmsDesigned to better coordinate:

    care between general practitioners (GPs) and specialists,

    across inpatient and outpatient sectors,

    rehabilitation and pharmacies (in some cases)

    Insurers are allowed to contract directly and selectively since 2004 with

    providers from different sectors and specialisations.

    General Practitioner centred models (HZV)Promoted since the healthcare reform of 2004 which obliged insurers to offer

    such programs to their patients:

    GPs will direct patients through treatments, avoiding costly multiple treatment or diagnosis,

    improving the flow of information between different healthcare providers,

    thus improving cost efficiency

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Novel forms of care (II.)

    Health care reform of2007: aims at strengthening GPcentered models further

    It obliges social insurers to offer GP-centred models

    Members who wish to enrol in such a program (withgatekeeping by GPs) would bind themselves to limittheir free choice of phycisians for one year

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    Professor Ferdinand M. Gerlach, MD, MPH

    Distinguishing features of theGerman health system

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Doctor patient contacts(Grobe et al. 2008, 1.6 mln insured persons at Gmnder ErsatzKasse)

    92.6% of the population consult an ambulatory doctorin a single year

    17.9 doctor contacts/year/person

    of which 7.1 contacts to a GP Utilization over the last four years:

    up 7% (despite introduction of practice fee)

    Average Monday: almost 8%, on peak days

    (e.g. 01.10.2007) 11.75% of the German population(= 9.7 million persons)

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Population average per person/year (2007):25.8 (ICD-)Billable diagnoses.

    Adjusted for duplicate diagnoses etc.:9.3 require further clarification/treatment

    Despite questionable validity of diagnosis that led to bill:

    - Medical care appears to be fragmented

    - Indications oflack of cooperation and ofpriority setting

    Diagnoses per patient(Grobe et al. 2008, 1.6 mln insured persons at Gmnder ErsatzKasse)

    I tit t f G l P ti

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Short consultation times and long working days

    Doctors consultation times: per patient, 30% lower inGermany than the European average and thus theshortest in Europe.

    Nevertheless, German doctors have longer workingdays (IQWiG 2008).

    Facit: German doctors (and their patients) feel like

    a hamster on a treadmill

    I tit t f G l P ti

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    International comparison(Koch et al. 2007, 6088 GPs from 7 countries)

    Institute of General Practice

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Primary carephysicians versus

    specialist

    Jahr

    Hausrztliche Versorgung Fachrztl iche Versorgung

    Allgemein-/Praktische rzte, Alle anderen Facharztgruppen

    Internisten, Kinderrzte

    Anzahl Anteil Anzahl Anteil

    1991 44.521 60,1% 29.542 39,9%

    1992 45.831 59,3% 31.445 40,7%

    1993 62.375 59,7% 42.181 40,3%

    1994 62.340 58,7% 43.900 41,3%

    1995 62.477 58,1% 45.020 41,9%

    1996 59.828 54,8% 49.290 45,2%

    1997 60.244 54,6% 50.151 45,4%

    1998 59.120 52,5% 53.563 47,5%

    1999 59.188 52,4% 53.746 47,6%

    2000 59.601 52,3% 54.418 47,7%

    2001 59.555 51,6% 55.890 48,4%

    2002 58.844 50,7% 57.221 49,3%

    2003 58.718 50,3% 57.977 49,7%

    2004 58.837 50,3% 58.153 49,7%

    2005 58.698 49,9% 58.849 50,1%

    2006 58.602 49,5% 59.675 50,5%

    2007 58.304 49,1% 60.554 50,9%

    since 1993: plus East Germany

    Kopetsch 2003, 44;Gesundheitsberichterstattung desBundes 2008, SVR own calculations

    1993 to 2007:

    Specialists: +43,6%PCP: -6,5%

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Coordinating care: how are we doing?

    Services often poorly coordinated betweenambulatory and hospital, between acute and long-termcare

    Limited sharing of clinical information betweenprofessionals at different sites

    No information system to oversee flow of patientsthroughout the system

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Barriers to care coordination (Bodenheimer)

    Overstressed primary care physician Uninformed, passive patient

    Lack of computerized records that link different sitesof care

    Dysfunctional financing

    Lack of integrated systems of care

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Hamster Care

    Across the globe doctors are miserable because they feel like

    hamsters on a treadmill. They must run faster just to stand still

    The result is a reduction in the quality of care and an increase inburnout among doctors.

    Morrison and Smith, BMJ 2000;321:1541

    Professor Ferdinand M Gerlach MD MPH

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    Professor Ferdinand M. Gerlach, MD, MPH

    Future approachtowards coordinated medical careon a regional basis

    Recommendations

    2009 report of the Advisory Council on the Assessment ofDevelopments in the Health Care System

    Sachverstndigenrat zur Begutachtung der Entwicklung im Gesundheitswesen

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Core aims

    Gear towards demographic change, shift in themorbidity spectrum

    Strengthen sustainability and prevention

    Reduce unnecessary contacts/workload:Get off the hamster treadmill!

    Overcome inefficient competition (between differenthealthcare providers): better coordination

    Structure altered to take account ofneeds of careproviders

    Attractive working conditions forfuture doctors

    ...

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    Institute of General PracticeJohann Wolfgang Goethe-University, Frankfurt am Main

    Selected strategies

    EU-concept on primary care Patient-Centered Medical Home

    Bellagio-Model of population-oriented primary care

    Roadmap by the Royal College of General Practitioners

    Chronic Care Model to provide comprehensive medicalcare for the chronically ill

    Cooperation with other professions(AGnES, MoPra, VERAH)

    Managed Care (using systematic review)

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    Johann Wolfgang Goethe-University, Frankfurt am Main

    From sectoral to population-oriented medical care

    Professor Ferdinand M Gerlach MD MPH

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    Professor Ferdinand M. Gerlach, MD, MPH

    Future approach:Implementation using example of

    primary care practice

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    Johann Wolfgang Goethe-University, Frankfurt am Main

    Primary care practicesFeatures: launching pads for change

    Developed organizations

    Relatively large sizes: 4-6 doctors, specializedhealthcare assistants and nurses

    Registration model: Defined population

    Team approach: Involvement of non-physician personnel

    Liaison: with specialists from hospitals/practices

    GPs as coordinators/facilitators with ultimateresponsibility

    Longersurgery opening times, flexible working hours

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    Johann Wolfgang Goethe-University, Frankfurt am Main

    Systematic analysis/stratification according to riskfactors in patient population (e.g. diabetes)

    Special healthcare services (e.g. vaccination reminders)for various groups of patients

    Separate surgery hours assigned for structured,interdisciplinary health services

    Case management, long-term monitoring, training ofchronically ill by healthcare assistants

    Involvement of chronically ill in their therapy

    Communication channels: eMail, telephone consultationhours

    Primary care practicescharacterized by multifaceted healthcare services

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    Johann Wolfgang Goethe-University, Frankfurt am Main

    Continuity in doctor-patient relationship!?

    Trial involving 284 general practices in 10 Europeancountries (including Germany): Patients feel themselves

    to be significantly better looked after in smallpractices than in larger-scale practices with severalcontact persons and/or employees(Wensing et al. 2008)

    Teamlet-Model (Doctorplus healthcare assistant)(Bodenheimer and Laing 2007)

    Primary care practicesProblem

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    Johann Wolfgang Goethe-University, Frankfurt am Main

    Next health reform? Consider Cheng Sung Meiscosmic law of health care

    1. At any time, anywhere in the world, people willwhine about their health care system.

    2. The decibel level of whining is only weakly relatedto how much a country spends on health care.

    3. At any time, anywhere on the globe, there will becalls for a major health reform.

    4. At any time, anwhere on the globe, the last healthreform will be said to have failed.

    (Uwe Reinhard, Princeton University, 2006)