What is Human Resources?

HR is fundamentally an expression of an organizations belief in the employee element of that organisations

success.

What we do

• Recruitment and selection

• Inductions

• Disciplinary & Grievance handling

• Employee welfare

• Benefits administration

• Policies and procedures implementation & review

• Staff development programmes

• Succession planning

Misconceptions

• HR is about firing people

• HR department is inaccessible

• HR is HUMAN REMAINS

• HR is not necessary

HR in Social Care

Regulated by CQC

• Outcome 12 – People should be cared for by staff who are properly qualified and able to do their job

• Outcome 13-There should be enough members of staff to keep people safe and meet their health and welfare needs

• Outcome 14 – Staff should be properly trained and supervised and have the chance to develop and improve their skills

INTERVIEWS

INTERVIEWS

Requirements:

• Knowledge of role

• Related skills and training

• Measurable examples of success

• Positive attitude and flexibility

• Manners

INTERVIEWS Guidelines:

• Make a good first impression.

• Arrive 15 minutes early.

• During the introduction, use a firm handshake with eye contact and a smile.

• Use eye contact throughout the interview. Do not look at the ground.

• Do not discuss any negatives about past employers, employment or colleagues.

• Show interest in the actual job description and not what you would like to be doing in the future (unless interviewer asks).

INTERVIEWS Guidelines: • Emphasize what you can bring to the role and not what

the role can give you. • Do not make money your motivating force. Express

interest in the opportunity that the company is offering to you.

• Listen and answer the questions the interviewer asks. Do not interrupt the interviewer.

• Emphasize your achievements. • Be honest. Show enthusiasm. • Be polite and show a positive attitude. • Shake hands and thank the interviewer for their time. • Use eye contact and SMILE!

What to Avoid

• Not preparing

• Dressing inappropriately

• Poor Communication

• Too much Communication

• Talking too much

• Not talking enough

• Fuzzy facts

• Giving wrong answers

• Not following up

Attributes we look for

• Appearance

• Communication skills

• Personality

• Maturity level

• Role specific requirements

• General Initiative and Drive

List the mistakes in this interview

Examples of what not to say!!!

"I remember interviewing a secretary some years ago and asking her, 'What is important to you in a job?' Her answer was: 'I want to work close to Bloomingdales.'" -- Bettina Seidman, career management coach, Seidbet Associates

"'When your workload is heavy and you are overwhelmed, how do you handle the stress?' 'I run in the bathroom and cry.'" -- Jessica Simko, Career Branding Guide

"We recently asked a job candidate, 'What do you know about us?' He leaned back in his chair and replied, 'Not much. Why don't you fill me in?' He wasn't hired." -- John Kramb, Adams County Winery

"One job candidate arrived late for the interview, in a not-so-gracious mood. 'The commute is terrible,' she said. 'I'm so glad I don't have to do this every day.'" -- Sammie Samuella Becker, CEO, TigressPR

QUESTIONS