GentinG Berhad · and the Sustainability Reporting Guide (2nd Edition) 2018 issued by Bursa Malaysia Securities Berhad. This Report supplements the sustainability disclosures in the

GentinG Berhad(7916-A)

SUSTAINABILITY reporT 2018

GENTING BERHAD | SUSTAINABILITY REPORT 2018B

OverviewABOut this repOrt 1

MessAge FrOM president And ChieF OperAting OFFiCer 2

ABOut genting BerhAd 4

Our VisiOn 4Our MissiOn 4Our COre Values 4Our PrOfile 5Key PerfOrManCe HigHligHts in 2018 6awards and aCCOlades 7

pArt 1Our sustAinABility ApprOACh 9

sustainability gOVernanCe 11staKeHOlder engageMent 13Materiality assessMent PrOCess 155 sustainability Pillars 16

pillAr 1: MAintAining the integrity OF Our Assets 18

• EconomicPerformance 18• SystemEfficiency 20• SustainabilityOfGentingBerhad’sKeyCompanies 20• InvestmentPortfolioOfGentingBerhad 23• IntellectualPropertyOfGentingBerhad 23

pillAr 2: regulAtOry COMpliAnCe 24

• MaintainingLicenseToOperate 24• AdequateAndReliableFinancialDisclosures 24• EnvironmentalManagement 24

pillAr 3: COrpOrAte Culture, BrAnding And reputAtiOn 27

• GentingCoreValues 27• BrandAndReputation 27• EthicalBusinessConduct 28• ResponsibleProcurementPractices 28

pillAr 4: leAdership And suCCessiOn plAnning 29

• OurWorkforce 29• TalentAttractionAndManagement 30• OccupationalSafetyAndHealth 32• EmployeeDevelopment 33• SuccessionPlanning 33

pillAr 5: COMMunity investMents 34

• CorporateSocialResponsibility 34

pArt 2sustAinABility suMMAry 35

• genting singaPOre liMited 36• genting Malaysia berHad 44• genting PlantatiOns berHad 52

Appendix 58

GRICOnTEnTInDEx 59glOssary 65C

On

te

nt

s

SUSTAINABILITY REPORT 2018 | GENTING BERHAD 1sustainability rePOrt 2018 | genting BerhAd 1

At Genting Berhad, we aim to continue developing our businesses in a sustainable and responsiblemanner. Ourresponsiblebusinesspracticesare inculcatedsince theearlyyearsofouroperationsby instilling theGentingCoreValuesinourpeopleandbusinesspractices.OursocialresponsibilityandcommunityserviceswerefirstpublishedintheAnnualReport in1982,whichexpandedtoCorporateSocialResponsibilityreportingin2007andthereaftertheinauguralSustainabilityReportin2010.

The2018SustainabilityReport(“Report”)isthethirdannualsustainabilityreportforGentingBerhad,coveringitsmaterialeconomic,environmentalandsocial(“EES”)topics.ItispreparedinaccordancetoGRIStandards2016:CoreoptionandtheSustainabilityReportingGuide(2ndEdition)2018issuedbyBursaMalaysiaSecuritiesBerhad.

ThisReportsupplementsthesustainabilitydisclosuresinthe2018AnnualReportofGentingBerhadandprovidesacomprehensiveoverviewoftheGroup’sEESperformanceindicators.

ThisReportismadeinaccordancewitharesolutionoftheBoardofDirectorsdated27February2019.

reporting Approach and standards

1 The term “The Company” refers to Genting Berhad and the terms “We”, “Us”, “Our”, “Group” and “Genting Group” refer to Genting Berhad and its key companies.

Duetothediversenatureofitsconglomeratebusinesses,GentingBerhad(aninvestmentholdingandmanagementcompany)anditsprincipaloperatingcompanies(“GentingGroup”)1havetheiruniquesustainabilitymatters.

The 2018 Sustainability Report is presented similar tothe previous year’s report. This Report has 4 sections–Overview,Part1,Part2andAppendix.TheOverviewcovers the information about Genting Berhad and themessagefromitsPresidentandChiefOperatingOfficer.

Part1coversthesustainabilityapproachtakentoassessthe5SustainabilityPillarsandthemanagementapproachonthesustainabilityperformanceindicatorsforGentingBerhadanditswhollyownedunlistedsubsidiary,GentingEnergyLimited(“GentingEnergy”)andwhereapplicable,theGentingGroup.

Part 2 covers the summary of sustainability reports ofGenting Berhad’s listed companies, namely GentingSingaporeLimited(“GentingSingapore”),GentingMalaysiaBerhad (“Genting Malaysia”) and Genting PlantationsBerhad(“GentingPlantations”).Eachlistedcompanyhasproduced a detailed sustainability report that providedmore information on their sustainability performancesin2018.Thesereportscanbefoundontheirrespectivecorporatewebsites. The Appendix section includes theGRI Content Index that references this Report to GRIStandards2016:Coreoption.

report scope

InlinewiththereportingperiodoftheAnnualReport,thisReportcoverstheperiodfrom1Januaryto31December2018 and where applicable, comparative data fromprecedingyearshasbeenincluded.

AvAilABility & FeedBACk

Inlinewithourdigitisationefforts,thereisnoprintedbookletofthisReport.APDFversionisavailablefordownloadfromourwebsiteatwww.genting.com.Wewelcomefeedbackfrom our stakeholders on this Report. Please send [email protected].

The sustainability reports of Genting Berhad’s listedcompaniescanbefoundontheirofficialwebsites:

GentingSingaporeLimited–www.gentingsingapore.comGentingMalaysiaBerhad–www.gentingmalaysia.comGentingPlantationsBerhad–www.gentingplantations.com

reporting period

Overview

ABOut this repOrt

GENTING BERHAD | SUSTAINABILITY REPORT 20182

“through our investments in life sciences, we aim to find solutionsto improve the quality of life for the ageing.”

TanSriLimKokThay-ChairmanandChiefExecutive,GentingBerhad

DearStakeholders,

Onbehalf of theBoardofDirectors,we arepleased topresent the2018SustainabilityReportofGentingBerhad,preparedwith reference to the local and internationally recognised sustainability reporting guidelines. This ReporthighlightsthesustainabilitytopicsthatareconsideredmostmaterialtoourCompanyandGroupbyourstakeholders.ItisnotintendedtoserveasacomprehensivedocumentthatcoversallaspectsofbusinessoperationsofGentingBerhadanditskeycompanies.Oursustainabilityreportingwillmeettheprogressivechangesinguidelinesandstandardsoflocalandinternationalsustainabilitydisclosures.

TheGentingFounder’sDaywasinauguratedon28February2018tocommemoratetheremarkablelegacyofthelateTanSriDato’Seri(Dr)LimGohTong.ThisspecialdaywillbecelebratedeveryyearbytheGentingGrouptohumblyremindourselves that theGentingCoreValues,espousedbyourbelovedFounder,namely–HardWork,Honesty,Harmony,LoyaltyandCompassionarewiseandenduring, reliableandproven.GuidedbyourChairmanandChiefExecutiveTanSriLimKokThay,wewillensurethattheGentingCoreValuesremaintheunderlyingethosinhowweconductourbusinesses.

GentingBerhadhasoverthepastdecadebeeninvolvedinresearchanddevelopmentfornewtreatmentsandnewwaysforearlydetectionofAlzheimer’sDisease,throughvariousinvestmentsinlifesciencescompanies.Wehopetoplayourparttofindsolutionsthatcanpositivelyandmeaningfullyimpacthumanlives.OurinvestmentsincompaniessuchasTauRxPharmaceuticalsLtd,GentingTauRxDiagnosticCentreSdnBhdandCorTechsLabs,Inc.supportresearchandclinicaltrials intheon-goingfightagainstAlzheimer’sDiseaseandwilladdressthediseasefromtheperspectiveoftreatmentandearlydiagnosis.

Wehopeour investments in thesecompanieswill benefitMalaysia, throughknowledge transfer via collaborationsbetweentheseworldclasscompaniesandresearcherswithourlocaluniversitiesandlocalresearchers,aswellasbybringingcuttingedgetechnologytoMalaysiatocombatageinganddiseases;andbycreatingmoreemploymentinMalaysia.However,untilacureisfound,peoplewithdementia,theirfamilymembersandcaregiversneedhelpandsupport.

Assuch, theplan toestablishaDementiaCareCentrewasannouncedat the inauguralGentingFounder’sDayon28February2018thatwouldinvolvetheparticipationofscientists,medicalresearchersandexpertsinthisfieldfromUniversityofMalaya.

I am pleased to report that in conjunction with Genting Founder’s Day 2019, the new Dementia Care Centre iscompletedandreadytobehandedovertothecentre’smanagementteam,ledbytheGeriatricdivisionofUniversityofMalayaon28February2019.

Thecentreispurposebuiltandwillofferdaycareservicestopeoplesufferingfromdementia,aswellasprovidetrainingtocaregivers,familymembersandprofessionalsinvolvedindementiacare.Itwillalsoserveasaplaceforcaregiverstonetworkandsharebestpracticesinthecareofpeoplelivingwithdementia.ThecentrewillbeoperatedonacharitablebasisaspartoftheGentingGroup’scorporatesocialresponsibility.

Overview

MessAge FrOM president And ChieF OperAting OFFiCer

SUSTAINABILITY REPORT 2018 | GENTING BERHAD 3

Overview

MessAge FrOM president And ChieF OperAting OFFiCer (COnt’d)

Thecentreisdesignedtoaccommodateupto50patientsatanyonetime.Facilitiesatthecentreincludeaquietroom,arestingroom,aprayerroom,aphysiotherapyandcognitivestimulationroom,consultationrooms,meetingroomsandoffices.Thecoststobuildandequipthecentreaswellastheon-goingoperationalcostswillbebornedbytheGentingGroup.Thecentrewillstartoperationsinthenearfuture.WearehonouredthatPuanSriCeciliaLimwillserveaspatronoftheDementiaCareCentre.

AninauguralEminentSpeakersConferenceSeries,co-organisedbyGentingBerhadandUniversityofMalayawillbeheldon28February2019,inconjunctionwithGentingFounder’sDay2019.Threeofthefoureminentspeakersattheconferenceare inviteesoftheGentingGroupandtheyarefoundersof lifesciencescompanieswhichtheGentingGrouphasinvestedin,overthepastdecade.

Wewillcontinuetoworkcloselywithourpartners,associatesandotherstakeholderstoachievethebestforGentingandcontributetowardsthebettermentofourcommunity.

Abig thankyou toall stakeholders, especiallyourgovernment, regulatorybodies, shareholders,businesspartners,customersandsuppliersforthesteadfastsupportandcooperationrenderedthroughouttheyears.Ilookforwardtoyourcontinuedsupportasweundertakethejourneyofcareandcompassionfortheageing,aspartofoursustainabilityroadmap.

tAn kOng hAnPresidentandChiefOperatingOfficer

27February2019


Our visiOn

Wearea leadingmultinationalcorporationcommitted toenhancingshareholdervalueandmaintaining long-term

sustainablegrowthinourcorebusinesses.

Our MissiOn

Wewill:

• Beresponsivetothechangingdemandsofourcustomersandexcelinprovidingqualityproductsandservices.

• Becommittedtoinnovationandtheadoptionofnewtechnologytoachievecompetitiveadvantage.

• Pursuepersonnelpolicieswhichrecogniseandrewardperformanceandcontributionsofemployeesandprovidepropertraining,developmentandopportunitiesforcareerdevelopment.

• Generateafairreturntoshareholders.

• Bearesponsiblecorporatecitizen,committedtoenhancingcorporategovernanceandtransparency, includingundertakingsocialresponsibilityfortheenhancementofthestandardoflivingofthecountry.

Our COre vAlues

• Hard wOrK • HOnesty • HarMOny • lOyalty • COMPassiOn

Overview

ABOut genting BerhAd


Our prOFile

GentingBerhadisprincipallyaninvestmentholdingandmanagementcompany.WhiletheCompanywasincorporatedin1968andlistedin1971,theGentingGroupwasfoundedin1965whenitsFounder,thelateTanSriDato’Seri(Dr)LimGohTongstartedthejourneytorealisehisvisionofbuildingamountaintopresortinMalaysia.

Today,theGentingGroupcomprisesGentingBerhadandits listedcompanies;GentingSingaporeLimited,GentingMalaysia Berhad andGenting Plantations Berhad aswell as itswholly ownedunlisted subsidiariesGenting EnergyLimitedandResortsWorldLasVegasLLC.

LedbyTanSriLimKokThay,theGroupisinvolvedinleisureandhospitality,oilpalmplantations,powergeneration,oilandgas,propertydevelopment,lifesciencesandbiotechnologyactivities,withoperationsspanningacrosstheglobe,includinginMalaysia(theGroup’scountryoforigin),Singapore,Indonesia,India,China,theUnitedStatesofAmerica,Bahamas,theUnitedKingdomandEgypt.

Inthecoreleisureandhospitalitybusiness,theGentingGroupanditsbrandaffiliatessimilarlycontrolledbyTanSriLimKokThay(namelyGentingHongKongLimitedandEmpireResorts,Inc.),marketandofferasuiteofproductsunderanumberofpremierbrandsincludinggenting, resorts world, genting grand, genting Club, Crockfords, Maxims, Crystal Cruises, dream Cruises and star Cruises.TheGentingGroupofcompaniesalsohavetieupswithestablishednamessuchasUniversalStudios®,PremiumOutlets®,HardRockHotel,Zoukandotherrenownedinternationalbrandpartners.

Adetailedgroupcorporatestructureisdisclosedinpage21ofthisReportandpage25oftheAnnualReport2018.

group Corporate structure

genting BerhAdInvestmentHolding&Management

Listedon:BursaMalaysiaSecuritiesBerhadMarketCapitalisation:RM26.9billion*

genting plAntAtiOns BerhAd

Plantation,PropertyDevelopment,Downstream

Manufacturing&BiotechnologyListedon:BursaMalaysia

SecuritiesBerhadMarketCapitalisation:

RM8.4billion*

genting MAlAysiA BerhAdLeisure&HospitalityListedon:Bursa

MalaysiaSecuritiesBerhad

MarketCapitalisation:RM19.3billion*

52.7% 49.5% 51.3% 100% 100%

Notes:The above chart is a simplified version of the Genting Group’s corporate structure* as at 14 March 2019

Overview


genting energy liMitedPowerandOil&Gasunlistedsubsidiary

resOrts wOrld lAs vegAs llC

Leisure&Hospitalityunlisted

subsidiary

genting singApOre liMitedLeisure&HospitalityListedon:SingaporeExchangeSecurities

TradingLimitedMarketCapitalisation:

SGD12.2billion*


Overview


key perFOrMAnCe highlights in 2018

total revenue

rM20.9billion

employing over

56,000people globally

genting Berhad - Market Capitalisation

rM23.5billionas at 31 december 2018

investments with operations in

9 countriesacross 4 continents

total Assetsemployed

rM96.1billion

resorts world properties attracted more than

58 millionvisitors worldwide

Benefitted over

115,000 people in community philanthropy

Consistent dividendpayouts to shareholders

21.5 sen per ordinary share


AwArds And ACCOlAdes

Theawardsandaccoladesreceivedbyouroperatingcompanieseveryyeararegoodtestimoniesofourmissiontodeliverthebestofproducts,servicesandvaluetoourstakeholdersandtocreatepositiveeconomicimpacts,managetheenvironmentalimpactandcontributetowardsthesocialneedsofthelocalcommunityinthejurisdictionswhereweoperate.

Overview


Resorts World Sentosa Best Integrated Resort - 8th consecutive year

(TTG Travel Awards 2018)

Best Integrated Resort - Asia Pacific (Travel Weekly Asia Readers’ Choice

Awards 2018)

Charity Platinum Award (Community Chest Awards 2018)

Best Corporate MICE Venue for large-scale events

(HRM Asia Readers’ Choice Awards 2018)

Top Achievement Award - MNC(SPA Awards 2018 by the Singapore

Packaging Agreement)

Universal Studios Singapore®

Exceptional Achievement Award – Universal Studios Singapore’s Halloween Horror

Nights for winning Best Leisure Event (2015, 2016 and 2017)

(Singapore Tourism Awards 2018)

Best Theme Park(Travel Weekly Asia Readers’

Choice Awards 2018)

No. 1 Amusement Park in Asia(TripAdvisor Travellers’ Choice 2018)

Adventure Cove WaterparkTop 10 Water Parks in Asia

(TripAdvisor Travellers’ Choice 2018)

Hard Rock Hotel SingaporeBest Customer Service (Hotels)


Beach VillasCountry Winner for Luxury Villa Resort

(World Luxury Hotel Awards 2018)

Crockfords TowerCountry Winner for Luxury All Suite Hotel


Equarius HotelCountry Winner for Luxury Hotel


Best Business Hotel (HRM Asia Reader’s Choice Awards 2018)

Asia’s Leading Hotel Suite (2018 World Travel Awards)

Festive HotelAsia’s Leading Family Resort(2018 World Travel Awards)

ESPACountry Winner for Luxury Resort Spa

(World Luxury Spa Awards 2018)

CURATE, Osia Steak and Seafood Grill, Syun House of Stars (2 Stars)

Fratelli Trattoria, Ocean Restaurant House of Stars (1 Star)

(Wine & Dine Singapore’s Top Restaurants 2018)

CURATE - Best Dining Experience

Syun - Best Customer Service (Food & Beverage) (Singapore Tourism Awards 2018)

genting singApOre

Best Taxpayer Award 2018(Inland Revenue Board of Malaysia)

genting BerhAd


Genting Malaysia BerhadLeading Multinational Corporation of the Year

(Global Responsible Business Leadership Awards 2018 by Asia Pacific CSR Council)

Certificate of Membership(FTSE4Good Index Series)

Share/Guide Association Malaysia ICT Award 2018

GENM Capital Berhad - Most Innovative Bond Deal in Southeast Asia 2018

(12th Annual Alpha Southeast Asia Deal & Solution Awards 2018)

Genting UKInfrastructure Project of the Year

(SVC Awards 2018 by Angel Business Communications)

Resorts World BirminghamThe largest single serving of fish and chips

(Guinness World Records 2018)

Genting Hotel – Best Hotel(Midlands Food Drink and Hospitality Awards 2018

by Birmingham Events Ltd)

Santai Spa, Genting Hotel – Best Day Spa(Midlands Beauty Industry Awards 2018

by Creative Oceanic)

Resorts World GentingAsia’s Leading Theme Park Resort &

Malaysia’s Leading Resort(2018 World Travel Awards - Asia)

Best Marketing Award(Malaysia International Gastronomy Festival 2018

by Tourism Malaysia)

Genting Grand – 4-Star Rating(Forbes Travel Guide Star Ratings

by Forbes Travel Guide)

Genting Grand – HAPA Housekeeping Excellence & HAPA Service Excellence (Accommodation)

Maxims – Best 5-Star Hotel (Exceptional Experience) & HAPA Hotel of the Year (Extraordinary Stay)

(Hospitality Asia Platinum (HAPA)Awards Regional Series 2018 by WAP Asia Group)

The Olive – Best use of the Festival Theme & Most Outstanding Festival Dining Experience

The Olive & e18hteen – Best Festival Offers

High Line – Most Popular Restaurant Station at Taste MIGF 2018

(Malaysia International Gastronomy Festival 2018 by Tourism Malaysia)

genting MAlAysiA

Banten Power PlantEnvironmentally Friendly Company (Graded as Good)

(Serang Regency Municipal)

Integrated Management System certification from British Standard Institution group

Meizhou Wan Power Plant Phase 22018 China Electric Power Project Engineering Excellence Award

(China Electric Power Construction Association)

genting energy

Overview



National OSH Excellence Award 2018 for Plantation Sector- Genting Bahagia Estate

genting plAntAtiOns


pArt 1Our

sustAinABilityApprOACh


pArt 1

Our sustAinABility ApprOACh

TheGentingCoreValues,namelyHardWork,Honesty,Harmony,LoyaltyandCompassionhavealwaysbeenembeddedinourworkculture andbusinesspractices and they form theunderlyingworkplaceprinciples forour employees,coveringprofessionalismandethics,efficiencyandresponsibilityandreflectourcontinuouspursuittoenhancethecorporatevaluesoftheGentingGroup.

Werecognisethatreportingonaconglomeratebasisfortheinvestmentholdingcompanycanberatherchallenging,especiallytoensurecoherencyacrossthediversebusinessesoftheGentingGroupandtoreportontopicsthatmattermost to our stakeholders. Genting Berhad’s principal operating companies, namely Genting Singapore, GentingMalaysia, Genting Plantations and Genting Energy have distinct sustainability themes that are applicable to theirrespectiveoperations.

The2018SustainabilityReportispresentedsimilartothepreviousyear’sreport.ThisReporthas4sections–Overview,Part1,Part2andAppendix.TheOverviewcoversthe informationaboutGentingBerhadandthemessagefromitsPresidentandChiefOperatingOfficer.

Part1coversthesustainabilityapproachtakentoassessthe5SustainabilityPillarsandthemanagementapproachonthesustainabilityperformanceindicatorsforGentingBerhadanditswhollyownedunlistedsubsidiary,GentingEnergyandwhereapplicable,theGentingGroup.

Part2coversthesummaryofsustainabilityreportsofGentingBerhad’slistedcompanies,namelyGentingSingapore,GentingMalaysia andGenting Plantations. Each listed company has produced a detailed sustainability report thatprovidedmoreinformationontheirsustainabilityperformancesin2018.Thesereportscanbefoundontheirrespectivecorporatewebsites.TheAppendixsectionincludestheGRIContentIndexthatreferencesthisReporttoGRIStandards2016:Coreoption.

GentingBerhadrecognisestheimportanceofdevelopingitsglobalbusinessinvestmentsinasustainableandresponsiblemanner.Asaresponsiblecorporationwithdiversebusinessinvestments,GentingBerhadstrivestoensurehighstandardsofgovernanceacross itsentireoperations,promote responsiblebusinesspractices,manage theenvironmentalimpactofitsbusinesses,provideasafeandcaringworkplaceandmeetthesocialneedsofthecommunityandnation.


pArt 1

Our sustAinABility ApprOAChsustAinABility gOvernAnCe

BOArd OF direCtOrs

Settingthetonefromthetop,theBoardofDirectors,asrepresentedbytheAudit&RiskManagementCommitteeofGentingBerhadoverseesthe integrationofsustainabilityreportingoftheCompany.TheAudit&RiskManagementCommitteealsoreviewsthesustainabilityreportoftheCompanyonayearlybasis,aspartoftheannualreportoftheCompanyforendorsementbytheBoardofDirectors.

Upholding high standards of sustainability governance is vital for us to operate in anaccountableandtransparentmannerwitheffectiveoversightofouroperations.Itgivesaccountabilitytoourstakeholdersonhowwemanagematerialeconomic,environmentalandsocialmatterswithinourorganisationtotranslateouraspirationsintoaction.

Board of Directors, Genting Berhad

genting plantations BerhadWorking Team

genting energy limitedWorking Team

Provide sustainability data/information

to Genting Berhad’s working team

genting singapore limitedWorking Team

genting Malaysia BerhadWorking Team

Provide sustainability data/information

to Genting Berhad’s working team

Working Teams

Audit & Risk Management Committee

President & Chief Operating Officer

Chief Financial Officer

Heads ofDepartment

Board of directors

Executive Committee

genting BerhadSustainability Governance Structure


exeCutive COMMittee

GentingBerhad’sExecutiveCommitteeischairedbythePresidentandChiefOperatingOfficer(“PCOO”)ofGentingBerhadandcomprisestheCompany’sChiefFinancialOfficer(“CFO”)andotherheadsofdepartments,aswellastheChiefExecutiveOfficerofGentingEnergy.TheExecutiveCommitteemeetseverymonthtoreviewandmakedecisionson material issues and strategies pertaining to the Company, Genting Energy and its direct unlisted subsidiaries,includingsustainabilityrelatedmatters.

ThesustainabilityreportofGentingBerhadisreviewedbytheCFO,approvedbythePCOOandthereafterreviewedbytheAudit&RiskManagementCommittee.

grOup exeCutive COMMittee

TheGentingGroupExecutiveCommitteecomprisestheExecutiveCommitteemembersofGentingBerhadanditskeycompanies.TheGentingGroupExecutiveCommitteemeetingisamonthlygatheringofthePCOOs,CFOsandotherrepresentativesfromGentingcompanies,whomeettoshareanddiscussonmaterialissues,strategiesandgrouprelatedmatters.Decision-making is donecollectively by all PCOOsongroup-relatedmatters principally to coordinateorachievesomeconsistencyinactions,witheachPCOOandrelevantstaffdecidingfortheirowncompany’ssustainabilitymatters.ThePCOOofGentingBerhadnormallychairstheGentingGroupExecutiveCommitteemeetings.

wOrking COMMittees

EachkeycompanyofGentingBehadhasautonomyoverthedecision-makingprocesswithinitsownorganisation,includingthemanagementofitssustainabilitymatters.

Within itsownsustainabilitygovernancestructure,eachkeycompanyofGentingBerhadhas itsownSustainabilityWorking Team/ SustainabilityDepartment tomanage its sustainability initiatives andoversee the preparationof itssustainabilityreport.ThisreportisthensummarisedandprovidedtoGentingBerhad’sSustainabilityWorkingCommitteetofacilitateandcompletethesustainabilityreportofGentingBerhad.

pArt 1

Our sustAinABility ApprOAChsustAinABility gOvernAnCe (COnt’d)


AtGentingBerhadandGentingEnergy,weengageregularlywithourstakeholderstogainbetterunderstandingoftheir interestsandconcernsabout issues that theyconsider important toourbusinesses.With this,weareable toobtaintheirconstructivefeedbacksonissuesthatcouldimpactourbusinesses.Thestakeholdersengagedin2018canbegroupedinto7maincategories,namelygovernmentandregulators;investors(shareholders,equityanalystsandpotentialinvestors);lenders(bankers,bondholdersandratingagencies);employees;jointventurepartners;suppliersandserviceproviders;andrelevantinterestgroups.

Our stakeholder engagement

stAkehOlders^ engAgeMent MethOds

FrequenCy AreAs OF interest Our gOAls

government and regulators

• Officialmeetingsandvisits

• Consultativeandstatutoryreporting

• Participationinindustryeventsandseminars

• Ongoing • Compliancewithapplicablelawsandregulations

• OverallEconomic,EnvironmentalandSocialimpactofourorganisation

Toengagewithgovernmentandregulatorybodies,byprovidingregularupdatesthroughstatutoryreportingandrespondingtoanyoftheirquery.Ourobjectiveisfullcompliancewithallapplicablelawsandregulationsinordertomaintainoperatinglicences.

investors(shareholders, equity analysts and potential investors)

• ShareholderGeneralMeetings(AGMs)

• AnnualReports• Analystbriefings• One-on-oneandsmallgroupmeetings

• Corporateannouncements

• Corporatewebsite• Investorrelationsteam

• Annually• Quarterly• Ongoing

• Strongfinancialperformance

• Sustainabilityreporting

• Shareholdervalue

Tomaintainopenandregularcommunicationswithinvestors,andprovideregularupdatesonourbusinessperformanceandstrategies.

lenders(Bankers, bondholders and rating agencies)

• Regularcommunication,includingrespondingtoallduediligenceandaccountrelationshipenquiries

• Submissionoffinancialreports

• Ongoing • Creditworthiness• Timelyrepaymentofloanprincipalandinterest

• Fulfilmentofloancovenants

Tobuildgoodworkingrelationshipswithourlenders,protectourstrongcreditstandingandensurecontinuityofouroperations.Ensuringclearterms,timelyrepaymentandcompliancewithloanconditionsarekeypriorities.

employees • Annualappraisals• Employeeintranetportal

• Employeeknowledge-sharingplatforms

• Eveningtalks• newemployeeinductionprogramme

• Staffannualdinner

• Ongoing • Employeedevelopment

• Remuneration• Healthyandsafeworkenvironment

• EthicsandCodeofConducts

• Jobsatisfaction

Tocreatethebestworkplacewithhighperformanceculture,goodemployeewelfare,opencommunicationandcareeradvancementbasedonmeritocracy.

pArt 1

Our sustAinABility ApprOAChstAkehOlder engAgeMent

Weengageregularlywithourstakeholderstoobtaintheirconstructivefeedbacks.


stAkehOlders^ engAgeMent MethOds

FrequenCy AreAs OF interest Our gOAls

Joint venture partners

• Regularmeetingsanddialogues

• Ongoing • AchieveJointVenturebusinessobjectives

Toforgestrongstrategicpartnershipsandadvocatesustainabilitypracticestoachievemutualbusinessobjectivesandperformancetargets.

suppliers and service providers

• Supplierselectionthroughpre-qualificationandtenderingprocess

• Briefingsandmeetings

• Relationshipmanagement

• Ongoing • Fairandmutuallyagreeablecontractterms

• Compliancewithcompanypoliciesandsustainabilityrequirements

• Timelypayments

Todrivesustainabilitypracticesacrossoursupplychain.

relevant interest group

• Employeevolunteerism

• Donationsandotherphilanthropiccontributions

• Sponsorships

• Ongoing • Impactoncommunityinvestments

• Creationofemployment

• Betterunderstandingoftheenvironmentandsocialimpactofourcontribution

Tosupportlocalcommunitiesineconomic,environmentalandsocialdevelopment.

^ the list of stakeholders is not in any order of priority

regulAr engAgeMent with stAkehOlders

AtGentingBerhad,wepublishallmaterialannouncementsthroughBursaMalaysiaandthisinformationisalsomadeavailableonourcorporatewebsitetoensureourshareholders, investors, lenders,businesspartnersandthepublicareupdatedwiththelatestdevelopmentsinatimelyandconsistentmanner.Over200meetingswereheldwithourlenders(bankers,bondholdersandratingagencies)andinvestorsin2018.

Genting Berhad’s Annual General Meeting (“AGM”) is an important yearly forum for dialogue with shareholders.Shareholders are encouraged toparticipate in theproceedings and theyhave theopportunity to ask any relevantquestionspertainingtothecompany’sannualreport, theresolutionsbeingproposedandontheoperationsoftheGroup.Asinpreviousyears,wereceivedaletterin2018fromtheMinorityShareholders’WatchdogGroupwithalistofshareholderquestionsthatwereansweredanddisclosedbyourseniormanagementtoshareholdersattheAGM.noquestionswereraisedbyourshareholdersin2018withregardstothe2017SustainabilityReport.

Our corporate website (www.genting.com) has a dedicated investor relations section where shareholders andother interested parties can find useful information relating to the latest company’s share price, financial results,announcements,annualreportandothernews.

Theregularcommunicationswithstakeholdersprovidedourseniormanagementteamwiththenecessaryfeedbacksin2018tointernallyconductthematerialityassessmentprocess.

Our stakeholder engagement (Cont’d)

pArt 1

Our sustAinABility ApprOAChstAkehOlder engAgeMent (COnt’d)


AmaterialityassessmentwascoordinatedbythesustainabilityteamofGentingBerhadtoreviewthe5sustainabilitypillarsofGentingBerhadandGentingEnergy in2018.Thiswasdone throughanonlinesurveywithdirectorsandrelevantmanagementteamsaswellasareviewdiscussionwiththeseniormanagementofGentingBerhadandGentingEnergy.

For the online survey, a five-level Likert scale was used and survey respondents were asked to rate the level ofimportanceofeachoftheidentifiedsustainabilitytopicstotheGroup.Thesurveyresultsandreviewdiscussionwithseniormanagementconfirmedthatthematerialtopicsthatformedthe5sustainabilitypillarsin2017remainedvalidin2018witharefinementtothenamingofthefifthpillarfrom“CommunityCare”to“CommunityInvestments”.

Material topics

1Maintainingtheintegrityofourassets

Regulatorycompliance2

3Corporateculture,brandingandreputation

4Leadershipandsuccessionplanning

Communityinvestments5

Materiality Matrix of genting Berhad and genting energy in 2018

notMaterial

Importancetointernalstakeholders

High

HighLow

MaterialTopics

1

4

2

5

3

Importan

cetoexternalstake

holders

pArt 1

Our sustAinABility ApprOAChMAteriAlity AssessMent prOCess

MaterialityassessmentisanintegralpartofGentingBerhad’sapproachtosustainability,asitassiststoidentifythesignificanceoftheeconomic,environmentandsocialimpacts.


5 sustainability pillars of genting Berhad and genting energy in 2018

pArt 1

Our sustAinABility ApprOACh5 sustAinABility pillArs

REGUlAToRyCoMPliAnCE

MAinTAininG THE inTEGRiTy oFoUR ASSETS

Economic Performance

Investment Portfolio

Intellectual Property

System Efficiency

CoMMUniTyinVESTMEnTS

Corporate Social Responsibility

CoRPoRATE CUlTURE, BRAndinG

And REPUTATion

Brand and Reputation

Ethical Business Conduct

ResponsibleProcurement Practices

lEAdERSHiP And SUCCESSion

PlAnninG

Sustainability of Genting Berhad’s Key Companies

Talent Attractionand Management

Employee Development

Our Workforce

Succession Planning

OccupationalSafety and Health

Environmental Management

Maintaining Licenseto Operate

Adequate and Reliable Financial Disclosures

The5SustainabilityPillarsin2018supportedtheoverallsustainabilitydirectionofGentingBerhadandGentingEnergy,withcommoncorevaluesandsustainabilityprinciplesthattranscendedacrosstheGentingGroup.


Themanagementapproachforeachofthe5SustainabilityPillarsandtheirmaterialtopics,isdisclosedinthefollowingpagesofthisReport.

nO. sustAinABility pillAr

tOpiCs MApping tO:

gri stAndArds 2016: COre OptiOn On

gri tOpiC

BursA MAlAysiA’s sustAinABility

repOrting guide(2nd editiOn)2018 On ees

MAintAining the integrity OF Our Assets

Economicperformance • Economicperformance • Economic

Systemefficiency • Systemefficiency • Economic

SustainabilityofGentingBerhad’skeycompanies

• Economicperformance • Economic

InvestmentportfolioofGentingBerhad

• Economicperformance • Economic

IntellectualpropertyofGentingBerhad

• non-GRITopic • Economic

regulAtOry COMpliAnCe

Maintaininglicensetooperate

• Compliance • Economic

Adequateandreliablefinancialdisclosures

• Compliance • Economic

Environmentalmanagement

• Energy• Emissions• Effluentsandwaste• Water• Compliance

• Environment

COrpOrAte Culture, BrAnding And reputAtiOn

Brandandreputation • non-GRITopic • Social–marketplace

Ethicalbusinessconduct • Anti-corruption• Supplierassessmentforlabourpractices

• Social–workplace

Responsibleprocurementpractices

• Social–marketplace

leAdership And suCCessiOn plAnning

Ourworkforce • Employment • Social–workplace

Talentattractionandmanagement

• Employment• Trainingandeducation


Occupationalsafetyandhealth

• Occupationalsafetyandhealth


Employeedevelopment • Trainingandeducation • Social–workplace

Successionplanning • non-GRITopic • Social–workplace

COMMunityinvestMents

Corporatesocialresponsibility

• Localcommunities• Relevantinterestgroups

• Social–marketplace

2

5

3

4

1

Inadditiontothe2018assessment,wehavereferencedourmaterialtopicstoGRIStandards2016:CoreoptionandBursaMalaysia’sSustainabilityReportingGuide(2ndedition)2018onEESforeasiermapping,asshowninthetablebelow.

2018 Material topics

pArt 1

Our sustAinABility ApprOACh 5 sustAinABility pillArs (COnt’d)


pillAr 1: MAintAining the integrity OF Our Assets

economic performance

AsGentingBerhadisaninvestmentholdingandmanagementcompany,wemeasureeconomicperformancebasedontheeffectivenessofourassetsandcapitalmanagement.

GentingBerhadhasastrongfinancialtrackrecordwithconsistentgrowthinrevenueandassetssinceitsincorporationin 1968.Group revenue increased by 4% to register RM20.9 billion in 2018.Group EBITDA has been consistentlymaintainedataboveRM6billionsinceyear2010.

The table below highlights Genting Berhad’s financial performance in 2018. More information on the financialperformanceisdisclosedinGentingBerhadAnnualReport2018andavailableatwww.genting.com.

pArt 1

Our sustAinABility ApprOACh5 sustAinABility pillArs (COnt’d)

2018

*defined as debt & equity, interest & dividends^ as at 31 December 2018

rM20.9billion2017:RM20.0billion






total revenue

employee wages and Benefits

eBitdA

Market Capitalisation^

total Assets employed

payments to providersof capital*

We are accountable to our investors for themanagement of our assets and capital.Measuring the economic and financial performance is important to evaluate theeffectiveness of our assets and capital management, and ensure we are on track toachieveourfinancialgoals.


pArt 1


tOtAl Assets eMplOyedMArket CApitAlisAtiOn ^

40.0

RMbillion RMbillion

30.0

35.0

25.0

100.0

20.0

80.0

15.0

60.0

5.020.0

10.0

40.0

0 0

29.8

2016 20162017 20172018 2018

35.2

23.5

96.191.5 93.6

eBitdArevenue

18.420.0

6.1

7.1

^ as at 31 December 2018

40.0 10.0

9.0

8.0

RMbillion RMbillion

30.0

6.0

35.0

7.025.0

5.020.0

4.015.0

3.0

5.01.0

10.0

2.0

0 02016 20162017 20172018 2018

20.9

8.1

pillAr 1: MAintAining the integrity OF Our Assets (COnt’d)



system efficiency

WeaimtoachievethehighestefficiencyinouroperatingsystemsandtechnologytosupportthedailybusinessactivitiesacrossourGroup.

In2018,the660MW2 Bantenpowerplantproducedover4,492millionkWh3ofelectricityinIndonesia,comparedto3,397millionkWhproducedin2017.Equippedwithitssupercriticaltechnology,theplanthasachievednearto90%availabilitysincethecommencementofitscommercialoperationsinMarch2017.

GentingEnergy’swhollyowned91.8MWwindfarminJangivillage,Gujarat, India(“Jangiwindfarm”)produced222millionkWhin2018.Thisamountwasequivalenttotheelectricityconsumptionofmorethan193,0004residentsinIndiaforayear.

Genting Berhad’s information technology (“IT”) resources provide daily support services to ensure the businesssystems run smoothly and are risk-protected. Theyensure theconnectivity betweenGentingemployeeswithourstakeholdersthroughemails,mobileandweb-basedcommunicationsaremaintainedatalltimes.Annualsurveyswereconductedtogatherfeedbackfromemployeeusers,coveringofficeautomationtools,theeffectivenessofITsystemsorapplicationsefficiencyandeffectiveness,ITpersonnel’scompetencyinprovidingITservicesandeffectivenessofemployeeawarenessonthetopicofcybersecurity.TheconstructivefeedbacksandsuggestionshaveenabledourITresourcestoimproveandfinetunebusinessprocessesandupgradespecificITfacilitiestoprovidequalityandtimelyservices.nomajordowntimeorserviceinterruptionwasreportedin2018.

sustainability Of genting Berhad’s key Companies

AsGentingBerhadisaninvestmentholdingcompany,thesustainabilityofitskeycompanies’businessesisofutmostimportanceforgrowthandcontinuity.Ourlistedcompaniesintheleisureandhospitalitybusinesses,namelyGentingMalaysiaandGentingSingaporearethemajorcontributorstotheGroup’sfinancialperformance.

In2018,GentingMalaysiacontributed48%ofgrouprevenueand33%ofgroupassets,GentingSingaporecontributed37%ofgrouprevenueand31%ofgroupassetsandGentingPlantationscontributed9%togrouprevenueand8%groupassets.GentingEnergywhichcontributed7%ofgrouprevenueand12%ofgroupassets,isourunlistedsubsidiary.

Whileeachofourlistedcompaniesoperatesindependently,weregularlyengagewiththemtounderstandhowtheirlatestcorporatestrategiesandbusinessoperationsreinforcetheoverallstrategiesoftheGrouptoachieveoperationalexcellenceandsustainablebusinesspractices.

2 MW refers to megawatt3 kWh refers to kilowatt hour4 All India annual per capita consumption of electricity for year 2017-18 amounted to 1,149 kWh. This was retrieved from “Executive Summary

on Power Sector” (December 2018) issued by India’s Central Electricity Authority (www.cea.nic.in/reports/monthly/executivesummary/2018/exe_summary-12.pdf).

pArt 1



and its Principal Subsidiaries, Joint Ventures and Associate as at 14 March 2019

GEnTinG MAlAySiABERHAd*

GEnTinGEnERGy liMiTEd

100%Resorts WorldLas Vegas LLC

55%PT Lestari BantenEnergi

49%Fujian Pacific Electric Company Limited

49%SDIC GentingMeizhou WanElectric PowerCompany Limited

100%GP Wind (Jangi)Private Limited

41.6%Lanco TanjorePower CompanyLimited

100%First World Hotels &Resorts Sdn Bhd

100%Genting GolfCourse Bhd

50%Resorts World IncPte Ltd

100%Widuri PelangiSdn Bhd

100%Papago Sdn Bhd

100%Genting New York LLC

100%Genting Hotel & Resorts ManagementSdn Bhd

100%Awana Hotels & Resorts Management Sdn Bhd

100%Genting Management and Consultancy Services Sdn Bhd

100%Resorts World Omni LLC

78%BB Entertainment Ltd

100%Genting UK Plc

100%Genting Solihull Limited

notes:The above chart summarises the shareholding percentages of the Genting Group’s principal operating companies.* Listed on Bursa Malaysia Securities Berhad** Listed on Singapore Exchange Securities Trading

Limited

(7916-A)

*

GEnTinGSinGAPoRE liMiTEd**

100%Resorts World atSentosa Pte Ltd

52.7% 100%49.5%

Leisure & Hospitality

Plantations

Biotechnology

100%Oakwood Sdn Bhd

100%Genting Properties(UK) Pte Ltd

100%Resorts World Miami LLC

GEnTinG PlAnTATionSBERHAd*

100%Genting SDCSdn Bhd

100%Genting Oil MillSdn Bhd

100%Genting Plantations (WM) Sdn Bhd

63.2%GlobalIndoHoldings Pte Ltd

95.5%ACGT Sdn Bhd

100%Genting PropertySdn Bhd

50%Genting SimonSdn Bhd

100%Genting HighlandsPremium OutletsSdn Bhd

51.3%

100%Genting TanjungBahagia Sdn Bhd

100%AsianIndoHoldings Pte Ltd

73.7%PalmIndo Holdings Pte Ltd

72%Genting MusimMas Refinery Sdn Bhd

Property

Energy

Investment Holding & Management Services

95%Genting Oil KasuriPte Ltd

95%Genting CDXSingapore Pte Ltd

group Corporate structure

pArt 1




Part 2of thisReport highlights the sustainability summary andEESperformancesofGentingBerhad’s three listedcompanies,namelyGentingSingapore,GentingMalaysiaandGentingPlantations.

gens :GentingSingaporeLimitedgenM :GentingMalaysiaBerhadgenP :GentingPlantationsBerhadGEnE :GentingEnergyLimited

MArket CApitAlisAtiOn ^

60

50

40

30

20

10

2016 2017 2018

genM genPgens

rMbillion

^ as at 31 December 2018

tOtAl Assets

40

35

30

20

25

15

5

10

genM genPgens gene

2016 2017 2018

rMbillion

revenue

10

8

6

2

4

rMbillion

genM genPgens gene

2016 2017 2018

pArt 1




intellectual property Of genting Berhad

AtGentingBerhad,ourintellectualproperty(“IP”)rights,inparticularour“RESORTSWORLD”and“GEnTInG”trademarksandbrandnames,arevaluablecompanyassets.OurIPrightssupportthecontinuationandgrowthofvariousbusinessesoftheGentingGroupacrossmanyjurisdictionswhichtheGroupanditsaffiliatesoperatein.Ourbrandsaretrustedbyourcustomers.

WeaimtoprotectourIPrightsandusethemeffectively.WearefirminenforcingourIPrightsandactionsaretakenagainstthirdpartieswhoinfringeonourIPrightsinordertoprotectourbrandvalueandreputation.Wealsorespectthirdparties’IPrights.For2018,therewasnomateriallitigationinvolvingIPrightsinfringementthatwasoutstanding.

pArt 1



investment portfolio Of genting Berhad

GentingBerhadhasoverthepastdecadebeeninvolvedinresearchanddevelopmentfornewtreatmentsandnewwaysforearlydetectionofAlzheimer’sDiseasethroughvariousinvestmentsinbiotechnologyandlifesciencescompanies.Ourinvestmentportfolioincludesanumberoflifesciencesandbiotechnologycompaniesthatareatdifferentlevelsofresearchanddevelopment(“R&D”)stages.

WeacknowledgethatinvestmentsinanyR&Dcanposemorerisksthanotherinvestments,astheresultsandsuccessratesareuncertainandthegestationperiodtoanybreakthroughdiscoverycanbelong.ThoughcertaincompaniesmayfinditnoteconomicallyviabletoinvestinR&Dcompanies,we,asaresponsiblecorporation,arecommittedtofindnewsolutionstoimprovethequalityofhealthofmankindandtheworldthatwelivein.

Our investments inbiotechnologyhavegivenaplatformtotheGentingPlantationsteamtoconductresearchanddevelopmentwiththeaimofincreasingyieldandproductivityofoilpalm.OurinvestmentsinlifesciencescompaniessuchasTauRxPharmaceuticalsLtd,GentingTauRxDiagnosticCentreSdnBhdandCorTechsLabs,Inc.supportresearchandclinicaltrialsintheon-goingfightagainstAlzheimer’sDiseaseandwilladdressthediseasefromtheperspectiveof treatment and early diagnosis.We also have investments inHuman Longevity, Inc.,DnAeGroupHoldings Ltd,MultimodalImagingServicesCorporation(HealthLytix)andCelularityInc.Throughtheseinvestments,weaimtofindnewtreatmentsandnewwaysforearlydetectionforneuro-degenerativediseasessuchasdementiaingeneralandAlzheimer’sDiseaseinparticular.

GentingBerhad’sbiotechnologyandlifesciencespartners:


Complyingwith laws, rules and regulations andeffectivemanagementof natural andhumanresourcesareelementaltoourorganisation.

Maintaining license to Operate

Wecomplywithallregulatoryrequirementstoensurebusinesscontinuity.Failuretodosomayresultintherevocationoflicensesthatarerequiredtocarryoutourcorebusinessactivities.Thiswouldundermineourabilitytooperateasagoingconcern,therebyloweringourinvestors’confidenceinourorganisation.

Ensuringcasinogamingregulatorycomplianceisaresponsibilitythatwedonotcompromiseon.SomejurisdictionsalsorequirelicensingofourindividualBoardmembersandseniormanagementandtherefore,theyhavetobevigilantandknowledgeableatalltimestoensurecompliancewithconditionsimposedbyregulators.

Our internal systems and processes help to track andmonitor all applicable regulatory requirements. In addition,frequentengagementwith regulatorshelpsus tobetterunderstand these requirements. In theevent thatwe facepractical issues and concerns in meeting any requirements, these would also be highlighted and discussed withregulatorstojointlyfindanappropriatesolution.Wedidnotincuranysignificantfinesandnon-monetarysanctionsfornon-compliancewithlawsandregulationsin2018.

Adequate And reliable Financial disclosures

Westrivetoupholdtheintegrityinourfinancialreporting.Ourboardofdirectorshavetheresponsibilitytoensurethatthequarterlyreports,annualfinancialstatementsaswellastheannualreviewofoperationsintheannualreportsarepresentedinamannerwhichprovidesabalancedandcomprehensiveassessmentoftheGroup’sperformanceandprospects.

OurfinancialsaredisclosedinaccordancetotheMalaysianFinancialReportingStandardsandInternationalFinancialReportingStandards,whichgiveatrueandfairviewofthestateofaffairsoftheGroupandCompanyattheendofthefinancialyearandthecashflowsoftheGroupandtheCompanyforthefinancialyear.

environmental Management

Theenergysector landscape isshifting towardscleaner,moreefficientandaffordableenergy foreveryone. In linewiththis,westrivetoexplorecleanerandmoreefficientwaystoreduceourcarbonfootprintresultingfromourdailyoperations.Wewillcontinuetoprovidereliableandsustainablecost-efficientenergythroughoperationalexcellence.

Inthissection,ourreportingisonGentingEnergy,asitspowergenerationandoil&gasbusinessesnaturallycallforgreater responsibilities inmanaging theenvironmental impact from itsoperations.GentingEnergy’senvironmentalmanagementisbasedonenergyconsumptionandcarbonemissions,greenhousegasemissionsaswellaseffluentsandwaste.

pArt 1


pillAr 2: regulAtOry COMpliAnCe


energy Consumption And Carbon emissions

AsshowninFigureAandFigureB,GentingEnergyrecordedin2018atotaldirectenergyconsumptionof43,675TJ5 fromcoal,naturalgasandfuel;ofwhichover99%or43,334TJcamefromcoalconsumptioninIndonesia.Thecarbonemissioncorrelated tosuchdirectenergyconsumption translated to3.975million tonnesofcarbondioxide (CO

2)

in2018.2018sawafirstfullyearoperationsofGentingEnergy’s660MWsupercriticalcoal-firedBantenpowerplantlocatedinBantenProvince,WestJava,Indonesiawhichdirectlytranslatedtofullyearcoalconsumptionascomparedto9-monthoperationsin2017.Inaddition,theincreasewasalsoduetotheadditionalpowerproducedastheplantwasbeingdespatchedbeyonditscontractedcapacitytogenerateadditionalpowerforitsbuyer.

GentingEnergy’swhollyownedJangiwindfarmistheGroup’sfirstrenewableproject.ItispartoftheGroup’seffortstobalanceitspowergenerationmixtoincludecleanenergywithinitsportfolioofpowerplants.TheJangiwindfarminIndiadoesnotcontributetoeitherFigureAorFigureBasitdoesnotconsumefueltogenerateelectricity.Jangiwindfarmhasproducedover1,587GWh6ofcleanenergysinceitsinception,therebycontributingtowardstheGovernmentofIndia’scleanenergyprogramme.

Figure A: direCt energy COnsuMptiOn

20172018

43,334

Indonesia

EnergyConsu

mption(TJ)

0 China

682 341

33,854

50000

40000

30000

20000

10000

Figure B: direCt CArBOn eMissiOns

20172018

3.956

IndonesiaCarbonEmissions(M

illionTonnes

CO

2)

0 China

0.039 0.019

3.101

5

4

3

2

1

5 TJ refers to terajoule6 GWh refers to gigawatt hour

pArt 1


pillAr 2: regulAtOry COMpliAnCe (COnt’d)

Figure C: eleCtriCAl energy COnsuMptiOn

2018

Indonesia India

EnergyConsu

mption(MWh)

0 China

87

4,917

911

6,000

5,000

4,000

3,000

1,000

2,000

Figure d: indireCt CArBOn eMissiOns

2018

Indonesia India

CarbonEmissions(M

illionTonnes

CO

2)

0 China

67

3,644

824

2017

93

3,869

971

2017

72

2,867

877

4,000

3,000

1,000

2,000


AsshowninFigureCandFigureD,theoverallelectricalenergyconsumptionandtheresultingcarbonemissionsincreasedin2018ascomparedto2017.Thiswasmainlyattributabletotheincreaseinimportpower(i.e.theelectricitypurchasedfromthestateutilitycompany)asaresultoftheplannedoutageforBantenpowerplantinMarch/April2018,whichrequiredtheplanttobefullyshutdownforitsfirstannualinspection.Firstannualinspectionusuallyhaslongermaintenancecycleforcompleteandthoroughcheck.Thereservedshutdown7requestedbythestateutilitycompanyalsoaddedtotheoverallincreaseinindirectcarbonemissions.Incomparison,therewasnoreservedshutdownandtheminormaintenancecyclewasshorterin2017.FortheChinaandIndiaoperations,theelectricalenergyconsumptionandindirectcarbonemissionsin2018wereconsistentwith2017.

greenhouse gas emissions

Wearecommittedtoreduceenvironmentalfootprintwhileoperatingourbusinesses.Ourpowerplantsarecontinuouslyimprovingtheiroperationalefficienciesandadoptingindustrybestpractices.Weaimtoreducetheemissionsperunitofelectricityandhydrocarbonthatareproducedbyourpowerplantsbyintroducingandinvestinginenvironmental-friendlygreentechnologies.

Forinstance,Bantenpowerplantusessupercriticaltechnologydesignedwithprioritiesonoperationalefficiencyandemissionsreduction.Supercriticaltechnologyismoreefficientinusinglesscoaltoproduceeachmegawatthourofpowerandemittinglessgreenhousegasessuchasnitrogendioxide(nO

2),sulphurdioxide(SO

2)andparticulatematter.Furthermore,theBanten

powerplantwhichisfittedwithcleancoaltechnology,isoperatingwellwithinIndonesia’sregulatorylimitsofgasemissions.

Genting Energy successfully attained ISO 14001 Environmental Management System (EMS) certification in 2018. Thisinternational accreditation underscores our commitment towards improving environmental aspects and impacts fromouroperations.Webelieveourgreeneffortshavecontributedpositively totheenvironmentasBantenpowerplantwasalsogradedasaGoodEnvironmentallyFriendlyCompanyin2018bytheSerangRegencyMunicipal.ThiswasthesecondconsecutiveyearthatBantenpowerplantwasrecognisedforitsbestenvironmentalpractices.Asweventureforward,weremaincommittedinmaintaininggoodenvironmentalmeasures.

effluents And waste

Themanagementofeffluentsandwasteplaysavitalpartinaneffectiveenvironmentalstewardship.Thewastewatereffluentsare largelyattributedto theBantenpowerplantwhichdrawsseawater for itsoperations.All theeffluentsare treatedtomeethighestapplicableregulatoryrequirementsintherespectivecountriesofoperationpriortodischarge.GentingEnergygenerated868.6millionm3ofwastewatereffluentsin2018.

In2018,GentingEnergygenerated85,932tonnesofwasteascomparedto46,811tonnesofwastein2017.Thiswasmainlyattributable to the increase in industrialwastegeneratedbyBantenpowerplant in linewith the increase in totalpowergenerationin2018.Also,Bantenpowerplantrecordedafullyeargenerationofindustrialwastein2018ascomparedtoa9-monthgenerationin2017.

Properwastemanagementpolicyisinplaceforthetreatment,storageanddisposalofhazardousandnon-hazardouswaste.Thehazardouswasteareproperlystoredandhandledbyauthorisedvendorsforproperdisposalorsubsequentusage.non-hazardouswastearereusedorrecycledwherepossible.

7 Reserved shutdown refers to a state in which the power plant is available for service but not electrically connected to the transmission system at the request of the state utility company. This is usually temporary and happens when the demand for electricity is low.

pArt 1


pillAr 2: regulAtOry COMpliAnCe (COnt’d)


Sinceitsfoundingin1965,theGentingbrandhasgrownsteadilyinMalaysiaandacrossthe world.With everymilestone achieved, our brand presence is further established.Maintainingaconsistentbrandimageacrossallourbusinessesisintegralforustoenternewmarketsandtothriveinthoseweareoperatingin.

TheprinciplesandvaluesespousedbythelateTanSriDatoSeri(Dr)LimGohTong,theFounderoftheGentingGroupthroughouthis lifetime,aresimpleyetprofound.TheGentingCoreValues,namelyHardWork,Honesty,Harmony,LoyaltyandCompassionhavealwaysbeenembeddedinourworkcultureandbusinesspractices.

Theyformtheunderlyingworkplaceprinciplesforouremployees,coveringprofessionalismandethics,efficiencyandresponsibilityandreflectourcontinuouspursuittoenhancethecorporatevaluesoftheGentingGroup.

lOyAlty

gentingCOre

vAlues

hArd wOrk

COMpAssiOn

hArMOny

hOnesty

genting Core values

Brand And reputation

Ouridentityisentrenchedinthemanybrands8thatwecarry.Hence,itisessentialthatweprotectourbrandsatalltimes.Whileouroperatingteamshavetheirownbrandandmarketingstrategytopromotetheirproductsorservices,aconsistentcorporatelogoandbrandimageisencouragedacrossallGentingcompanies.AllourtrademarksandIP9 aresafeguardedatGentingBerhad.OurGentingbrandisoneofthemostrecognisablebrandsintheregionandamongMalaysia’stopbrands10.

Our reputation remainsoneof our greatest attributes andwe value constructive feedbacks that can enhanceourbrandreputation.Wemaintainopenandregularcommunicationswithourregulatorsandtheprofessionalinvestmentcommunitythroughperiodicbriefings,face-to-facemeetings,conferencecallsandsitevisits.

Astransparencyandaccountabilityareimperativeforeffectivestakeholderengagement,weaimtodiscloseallmaterialcorporate information through the appropriate channels in a timely, accurate and completemanner. Our annualgeneralmeetingisausefulandinteractiveforumfordirectengagementwithshareholders.

pArt 1


pillAr 3: COrpOrAte Culture, BrAnding And reputAtiOn

8 These brands include “Resorts World”, “Maxims”, “Crockfords” and “Genting Club”.9 See more in “Maintaining the Integrity of Our Assets” section.10 Please refer to Awards and Accolades on pages 7-8.


ethical Business Conduct

Ethicalbusinessconductisofvitalimportancetousinstayingtruetoourrootsandvalues.OurpoliciessetoutintheCodeofConductandCodeofEthicscombatcorruptionandreinforceourcommitmenttothevisionandvaluesoftheGentingGroup.Wehaveagroup-wideWhistleblowerPolicythatsetsoutproceduresforanyemployee,director,contractor,consultantandvendortoraiseconcernsregardingactualorsuspectedunethical,unlawful,illegal,wrongfulorotherimproperconduct.ThePolicyalsosetsouttheprocessformanaginganyaction,intimidationorharassmentagainstawhistleblower.

WecommunicateandinstitutionalisetheseCodestoeverynewandcurrentemployeetoensuretheyupholdandalignthemselveswithourethicalstandards.Wehavea‘zero-tolerance’policyforcorruptionandbreachesofourCodeofConduct.Thereareprogrammes,processesandsystemsinplacetopromoteandmonitorcompliance.In2018,therewerenoconfirmedincidentsofcorruptionorbreachesofourCodeofConduct.

GentingBerhadhasacommitteeknownastheWhistleblowerCommittee,comprisingthePCOOofGentingBerhad,theCFOofGentingBerhadandtheChiefExecutiveOfficerofGentingEnergy.TheSecretariatofthiscommitteeistheLegalDepartmentofGentingBerhad.

Acomplaintmaybemadeinseveralways:• Bycompletingtheformsandsubmittingthecompletedformsinasealedenvelopemarked“Private&Confidential”

totheSecretariatoftheWhistleblowerCommittee;• Bymakingacomplainttotheheadofdepartment;• BymakingacomplaintdirectlytoanyWhistleblowerCommitteememberortheSecretariat;or• [email protected].

Allmattersdiscussedduringinvestigationsarekeptconfidential.Therewasnoreportedcasethroughthewhistleblowingchannelin2018.

responsible procurement practices

Our procurement systems and processes ensurewe uphold responsible procurement practices. This starts at thesupplierselectionprocess,wheresustainabilityconsiderationsincludingfairlabourpracticesandsafetyrequirementsareembeddedintoourtermsandconditions.

Ensuringthatoursuppliesandservicesareethicallysourcedisofparamountimportance.Thesuppliersweworkwithmustmeet standardsof ethics andbusiness integrityonboth social andenvironmental criteria.Ourprocurementresourcesprioritiseminimisingsuchrisksinthesupplychainandencourageourbusinesspartnerstomakecontinuousimprovementtowardssustainablebusinessconduct.

pArt 1


pillAr 3: COrpOrAte Culture, BrAnding And reputAtiOn (COnt’d)


11 Full-time employees from Genting Berhad, Genting Malaysia, Genting Singapore, Genting Plantations and Genting Energy as at 31 December 2018.12 Malaysians comprised Malays (39%), Chinese (49%), Indians (8%) and Others (4%) as at 31 December 2018.

Our workforce

EmployeesformanintegralpartoftheGentingGroupandweremaincommittedtohumanresourcedevelopment.TheGentingGroupin2018providedfulltimeemploymenttoover56,000people11ofdiversenationalitiesacrosstheworldwith34%Malaysians12andtheremaining66%fromothercountriesincludingbutnotlimitedtoSingapore,Indonesia,India,China,UnitedStatesofAmerica,Bahamas,UnitedKingdomandEgypt.Themaletofemaleemployeeratiowas67:33withagebelow30years(43%),between30to55years(53%)andabove55years(4%).ThejobsgeneratedbytheGroupincreasedbyanaverageof2%in2018,duemainlytoGentingMalaysiaandGentingPlantations.

GentingBerhadcomprised 185employeesandGentingEnergycomprised781employees in2018.Thecombinednumberofemployeesin2018was966,whichwas19%lowercomparedto2017,duemainlytoattritionandretirementin2018.AllofGentingBerhad’semployeesarebasedinthecorporateheadofficeinWismaGenting,Malaysia.Allofits seniormanagementareMalaysians.ForGentingEnergy,93.9%of itsemployeesarebased inoperatingunits inIndonesia,IndiaandChina.

Peopleareourmostvaluableassets.Ourultimatesuccessandachievementsarearesultof their high-performance and commitment. As an equal opportunity employer thatembracesdiversityintheworkplace,westrivetomaintainaninclusiveworkculturethatsupports diverse talent to contribute positively to the growth and productivity of ourGroup.

pArt 1


pillAr 4: leAdership And suCCessiOn plAnning


talent Attraction And Management

AtGentingBerhadandGentingEnergy,wefocusontalentacquisition,talentengagementandtalentretention.Westrivetoacquiretherighttalents,engageandretainouremployeeswithon-goinginitiativesandactivitiestocreateapositiveandproductiveworkculture.Employeeinitiativesin2018includedemployeevolunteerismandparticipationin theGenting Founder’sDayCharityBazaar2018,BursaBullChargeRun2018,PERKESOActiv@WorkChallenge,blooddonationdrives,aswellasperiodicalknowledgesharingtoencouragecontinuouslearningamongemployees.Suchinitiativeshelptonurtureteamwork,groupsynergyandbuildacultureofunityamongemployeesfromdiversebackground,ethnicityandgender.

gender diversity

TheGentingGroupstronglybelievesthatemployeesatalllevels,bothfemaleandmaleshouldenjoyequalityintheworkplace.

AtGenting Berhad, the female gender composition in the board of directors remained at 12.5% in 2018with theappointmentof a female director in 2017.Womencomprised 74%ofGentingBerhad’s employees and66%of itsmanagementteamin2018.Aswomencomprised72%ofGentingBerhad’semployeesand64%ofthemanagementteamin2017,therewasa2%increaseintheproportionofwomenemployeesandmanagersinGentingBerhadin2018.

Fair employment practices

AttheGentingGroup,webelievediversityisacompetitiveadvantageforourorganisation.Hence,westrivetocreatetheidealworkplacewherepeoplefromdiverseethnicitiesandcultures,withmultipletalentsandpassion,cometogethertoworksuccessfullyasateam.

OurCodeofConductprohibitsallformsofdiscriminationintheworkplace–everyindividualhasanequalrightandvoicetomakeadifference.Fairtreatmentandequitableopportunitiesaregiventoallemployeesregardlessoftheirbackground.

Weadvocate fairness in theworkplace.Ouremployeescanvoice theirgrievances throughvariouscommunicationchannels.OurhumanresourceteamcloselymonitorsanyconcernsandwilladdressthemjointlywiththerespectiveSupervisorsandHeadsofDepartment,whichmayincludedisciplinaryactionswithintheframeworkoflocallawsandpractices,ifnecessary.

genting BerhAd - eMplOyees By gender genting BerhAd - MAnAgers By gender

100% 100%

80% 80%

60% 60%

40% 40%

20% 20%

women

men

women

men

72% 59%

28%41%

72% 64%

28% 36%26% 34%

2017 20172018 20182016 20160% 0%

74% 66%

pArt 1


pillAr 4: leAdership And suCCessiOn plAnning (COnt’d)


TheemployeeturnoverratebasedonthecombinednumberofemployeesofGentingBerhadandGentingEnergy,averagedat39.5%in2018comparedto11%in2017.Thehighturnoverratewasmainlyduetoattritionandretirementin2018.TheemployeehiringratebasedonthecombinednumberofemployeesofGentingBerhadandGentingEnergy,averaged18%in2018comparedto23%in2017.

Benefits

AtGentingEnergy,womencomprised16.5%ofitsemployeesand14%ofitsmanagementteamin2018,inlinewiththepowergenerationandoil&gasoperations,whicharegenerallymale-dominatedindustries.

Ourbenefitprogrammesdifferbyemploymentcategoryandcountry.Wehavestandardpracticestoparticipateinmarketsurveys to assess and benchmark the adequacy and competitiveness of our benefits on a country-specific basis. Theprogrammes include health care and insurance, disability and invalidity coverage, study and parental leaves, retirementgratuity,longserviceawardsandothers.

recruiting the Millennials

Almosthalf(49%)ofourrecruitsin2018weremillennials.Withthegrowingnumberofyoungerworkforce,theneedarisestodevelopnewengagementmodelstobridgethegenerationaldifferences.Ourtalentattractionandacquisitionplansincludestructuredinternshipprogramme,partnershipwithuniversityonscholarshipprogramme,combinedeffortongroupwidecareerfairsandengagementthroughsocialmediasuchastheGentingCareersFacebookpage.

TheUniversitiMalaya–TanSri(Dr)LimGohTongEndowmentFund,whichwasestablishedbyGentingBerhadin2009withaseedcapitalofRM1million,hasbenefittedover2,500studentsfromtheuniversity’sFacultyofBusiness&Accountancy,byprovidingsustainablefundingeveryyeartosponsorscholarships,internationalstudentexchanges,overseasstudytripsandothereducationalprogrammes.

genting energy - eMplOyees By gender genting energy - MAnAgers By gender

100.0% 100%

80.0% 80%

60.0% 60%

40.0% 40%

20.0% 20%

women

men

women

men

82.0% 81%

18.0% 19%

2017 20172018 20182016 20160.0% 0%

18.4% 16%16.5% 14%

81.6% 84%83.5% 86%

pArt 1



employee turnover rate:

39.5% in 2018

(2017:11.0%)

employee hiring rate:

18% in 2018

(2017:23%)


TheGentingGroupadvocatesaworkplaceculturethatemphasisesontheimportanceofOccupational,SafetyandHealth(“OSH”)inthedailyoperationswithfocusonaligningtoindustry’sbestpractices.Thisisachievedthroughacombinationofriskassessment,identificationofoccupationalhazards,safetytrainings,developmentandcommunicationofOSHpolicies,aswellaseffectiveimplementationofOSHstandardoperatingprocedures.Moreimportantly,opendialogueswithemployeesareinculcatedtoinstilasenseofresponsibilityfortheirownsafetyandthatofothers. employee wellness

Ahealthymindandbodyreducestheriskofaccidentsduetoinattentionandlackoffocus.Ouremployeesareentitledtoapanelofapprovedclinicdoctors,executivemedicalhealthchecksandotherhealthbenefits.Wealsospendconsiderableresourcestoeducateouremployeesonhealthynutritionalhabits.Forexample,in2018,aseriesofeveningtalksonHealth&WellnesswereheldbyGentingBerhadatitscorporateheadofficeinWismaGentingtopromoteknowledgesharingandencouragehealthylifestyleamongemployees.WehavealsoparticipatedinPERKESOActiv@WorkChallengetoencourageemployeestopractisehealthylifestyle.

TherewaszeroworkplacefatalityrecordedbyGentingBerhadandGentingEnergyinthelast4years.GentingEnergy’sBantenpowerplantrecordedasinglenon-fatalinjuryincidentin2018.AppropriatestepsweretakenfollowingthoroughinvestigationtopreventsimilarincidentswithintheGentingEnergygroup.ThetargetforGentingEnergyremainszeroreportableseriouswork-injuryrelatedincident.

Zumba workout by employees of the Genting Group

Genting Founder’s Day Charity Bazaar 2018


pArt 1


Occupational safety And health


engaging Our employees

Werecognisethatgoodemployeerelationsarecrucialforemployeestostayengagedandcommittedtotheirjobs.Hence,our leadersandmanagersare fullyempowered tomanageandbuildhealthyandproductiveworking relationshipswiththeiremployees.Therearevariousemployeeengagementactivitiesheldin2018whichincludeddepartmentalfestivitiesandcelebrations,eveningtalks,annualdinners,charityeventsandsportsclubtournaments.Moreengagementinitiativesarebeingdevelopedtofostervaluablerelationshipswithouremployees.


pArt 1


employee development

Weconstantlyinvestinemployees’personaldevelopmentaswebelieveemployeesplayvitalrolesinadvancingtheGentingGroup’sbusinesses.Employeesarestronglyencouragedandmotivatedtoimprovetheirskillsetstoharnesstheirpotentialtothefullestanddeliversuperiorresults.

education And training

AttheGentingGroup,wechampiontheideaofcontinuouslearningforouremployeestoenhancetheirknowledge,skillsandcompetencies in their current and future roles.OurGroup is committed toprovide in-house andcross-functionaltrainingandgiveopportunitiestoouremployeestoachieveaccreditedworkrelatedcertificationsandattendotherexternalprogrammes.OuremployeesinGentingBerhadandGentingEnergyhaveincreasinglyinvestedtheirtimeinvariousformaltrainingprogrammes.Theaveragehoursofformaltrainingperemployeewas22hoursin2018,ascomparedto13hoursin2017.

Career Advancement

We provide career advancement opportunities to all employees based on their performance and potential. While ourleadersandmanagersareempoweredtomanageandcoachemployeesintheircareerdevelopment,individualemployeesarestronglyencouragedtotakeownership inplanningtheirowncareer.Wehaveput inplaceaprocess in theexistingperformancemanagementsystemtofacilitatethecareerplanning.Ourleadersandmanagersplayvitalrolesinhelpingouremployeesachievetheircareeraspirations.

succession planningWerecognisethatasystematicapproachisnecessarytoensureleadershipcontinuity.WehaveassessedthehighperformersandestablishedthetalentinventoryforGentingBerhadin2018.Ourleadersandmanagersareresponsibletocontinuouslyengageanddeveloptheidentifiedtalentstoenablethemtoachievetheircareeraspirations.

Wehave implementedaworkforceplanningprocess in2018tofacilitateamorestructuredsuccessionplanningforkeypositions inGentingBerhad.Ourexistingperformancemanagementsystemanddepartmentperformancematrixby joblevelsguideourleadersandmanagerstoreviewandmeasurejobperformancebyemployees.Wecontinuouslyreviewoursuccessionplanningstrategytoidentifyanddevelophighpotentialstoensuresufficienttalentpoolforfuturesuccessionandleadershipneeds.


Corporate social responsibility

OurGroupcontributesregularlyincashandin-kindtovariouscharities,foundationsandsectorsofthecommunitytosupporttheunderprivilegedandthelessfortunate,reachingouttodifferentsectorsofthecommunityirrespectiveofracecreedorreligion.Over115,000peoplebenefittedfromourGroup’scorporatesocialresponsibility(“CSR”)activitiesin2018.

TheCSRactivitiesofourlistedcompanies,namelyGentingSingapore,GentingMalaysiaandGentingPlantationsaredetailedintheirsustainabilityreports,whichareavailableontheirrespectivecorporatewebsites.ThekeyCSRactivitiesofGentingBerhadandGentingEnergyin2018aresummarisedinthetablebelow.

• GentingBerhad’semployeesandfriendsorganisedacharitybazaarinWismaGenting,inconjunctionwiththeinauguralGentingFounder’sDaycelebrationstocommemoratethecompassionofthelateTanSriDato’Seri(Dr)LimGohTongandhisdedicationingivingbacktocharity.

genting FOunder’s dAy

ChArity BAZAAr 2018

• GentingBerhad’semployeestookpart inthisannualcharitablerunorganisedbyBursaMalaysiatoraisefundsforYayasanBursaMalaysia(BursaMalaysiaFoundation).AtotalofRM58,000wascontributedbyGentingtosupportthelocalunderprivilegedcommunityinMalaysia.

BursA BullChArge run 2018

• Since2009,theestablishmentofUniversitiMalaya-TanSri(Dr)LimGohTongEndowmentFundbyGentingBerhadandUniversitiMalayahasprovidedannualfundingtostudentsfromtheFacultyofBusiness&Accountancyonscholarshipsandsponsorshipsforinternationaleducational and research-basedprogrammes. Theendowment fund sponsored agroupstudytriptoVietnambenefitting20studentsin2018.

universiti MAlAyA - tAn sri (dr)

liM gOh tOng endOwMent Fund

• Sponsoredlocalcommunityactivitiessuchasreligiousfestivities,nationalDaycelebrations,LombokEarthquakeDisasterRelief,sports,localcultureandmasscircumcisionactivitiesinIndonesia.

• Aidedfundingtorepairandprovidebuildingmaterialsforthepoor.

COMMunityOutreACh

• EducationalsupportbysponsoringachievementawardstoPrimarySchoolandSecondarySchoolstudentsatSaliraVillage.

• SponsoredscholarshipsforInstituteofTechnologyBandung(ITB)University.• ProvidednecessitiestoAlMuttaqienOrphanageatPanimbangVillage.• Providedtransportationmode(lentbus)toorphansfortheiractivity.• AidedfundingtorepairtheKindergartenBinaDarmafacilitiesdamagedbyflood.

sChOOls

• 88pintsofbloodwerecollectedfromGentingEnergy’semployees.• ReplenishedthelocalcommunitybloodsupplyforTelukBintuniHospitalinWestPapuaandRedCrossSocietyinCilegonCity,Java,Indonesia.

• Eachpintofdonatedbloodcollectedcouldpotentiallysaveupto3lives.

BlOOddOnAtiOn

• ParticipatedandprovidedassistanceinnutritionImprovementProgrammeforbabiesinPosyannduAnyelir,SumurLubangVillageandPsyannduAkasia,SalirahTengahVillage.

nutritiOnAid

key Csr Activities in 2018 – genting Berhad & genting energy

pillAr 5: COMMunity investMents

pArt 1


Ourcommunityinvestmentsareaimedforthebettermentofthesocietyandreflectedinthecorporatesocialresponsibilityorcommunityphilantrophyactivitiesundertaken.


• genting singApOre liMited

• genting MAlAysiA BerhAd

• genting plAntAtiOns BerhAd

pArt 2sustAinABility

suMMAry


genting singApOre liMited sustAinABility suMMAry


Genting Singapore is a renowned worldwide brand leader in sustainable integrated resort development, widelyrecognised for its award-winning flagship project ResortsWorld Sentosa.Genting Singapore is one of the largestcompaniesinSingaporelistedontheMainboardofSingaporeExchangeSecuritiesTradingLimited,andaconstituentstock of the Financial Times Stock Exchange 100 Index (“FTSE”) Straits Times Index, MSCI Singapore Free Index,nikkeiAsia300InvestableIndex,andtheiEdgeSingaporeESGLeadersIndex.Throughitscommitmenttosustainabledevelopment,GentingSingaporeaimstodevelopworld-class integratedresortsthattransformdestinations,createjobsandre-investinlocaleconomies.

ABOut resOrts wOrld sentOsA

wOrld-ClAss AttrACtiOnsResorts World Sentosa is home to Southeast Asia’sfirst and only Universal Studios theme park, S.E.A.Aquarium,AdventureCoveWaterpark,DolphinIslandandMaritimeExperientialMuseum.

dining destinAtiOn FOr gOurMAndsResorts World Sentosa has many award-winningrestaurantswithcelebritychefsofferingexquisitediningexperience with delectable cuisine from around theworld.Theresorthasalsoestablisheditselfasakeyplayerin Singapore’s vibrant and diverse dining scene and aleadinggourmetdestinationinAsiawithcuratedpremiumfoodfestivalsheldannuallythroughouttheyear.

Best integrAted resOrtResortsWorldSentosawasnamedthe“BestIntegratedResort”fortheeighthconsecutiveyearin2018attheTTGTravelAwardswhichrecognisesthebestofAsiaPacific’stravelindustry.

15,000 M2 gAMing spACeAvenueprovidingguestswithaholisticentertainmentexperiencethroughavarietyoftreats.

AwArd-winning luxuriOus hOtelsResortsWorldSentosaoffersmore than2,000hotelroomsacross six award-winning luxurioushotelsonSentosaislandandadeluxehotelintheJurongLakeDistrictinSingapore.

Meetings And events Award-winningGreenMarkPlatinummeetingfacilitieswithacapacityofupto35,000delegatesareavailableacross the integrated resort, including Asia’s largestcolumn-free ballroom that is equipped with superwide 270-degree angle projector screens and canaccommodate6,500guests.

entertAinMentGuests to Resorts World Sentosa can look forwardto world-class entertainment including spectacularshowsandeventsrangingfromoriginalproductions,concertstopublicshows. relAxAtiOnResortsWorldSentosa ishome to theAsianaward-winning flagship of ESPA, a world-renowneddestinationspa.

retAilA diverse mix of luxury brands with themed retailoptions.

ABOut genting singApOre

pArt 2

sustAinABility suMMArygenting singApOre liMited


sustAinABility21 strAtegy

Tomaintainbrandleadershipasaworld-classsustainableintegratedresort,GentingSingaporeanalyseditsoperationsacrossthevaluechainand identifiedkeyEnvironment,SocialandGovernance(“ESG”)risksandopportunities.Fourof thesekeyESG risksand theirpotential impactswere re-assessed in2018 togainacomprehensiveoverviewofmitigationapproachesandhowtoturnthemintoopportunities.

sustainability risks and Opportunities

whAt is Our key esg risk? where Are the esg OppOrtunities?

1. puBliC heAlth hAZArds

Healthhazardscanarisefromseasonalhaze,mosquito-bornediseasesandflupandemics,whichmayleadtoafallinvisitornumbers.

InstayingaheadintheMArketplACethroughachievinghighstandardsofnotjustsafetybutbusinessconduct.(More details can be found in “Guest Health and Safety” and “Workplace Health and Safety” sections of Genting Singapore’s Sustainability Report 2018.)

2. heAlth And sAFety OF MArine AniMAls

Marineanimalsinourcaremightbeexposedtodiseaseoutbreaksandthishasregulatoryandsocialimplicationstoourbusiness.

InconservingandprotectingourenvirOnMentbyprovidingahealthyandcomfortablelivingconditionforallmarineanimalsunderourcare.(More details can be found in “Biodiversity” section of Genting Singapore’s Sustainability Report 2018.)

3. sAFety OF guests And teAM MeMBers

Accidentsthatmightoccurfromtheuseofourfacilities.

IncreatingsafeandenjoyableenvironmentforpeOpletoworkandplayin.(More details can be found in “Emergency Preparedness and Response” and “Workplace Health and Safety” sections of Genting Singapore’s Sustainability Report 2018.)

4. prOBleM gAMBling

Societalharmmightarisefromproblemgamblingatourcasinopremisesandsuchincidentsmightleadtosanctionsfromauthoritiesandreputationaldamages.

InpreventingproblemgamblingthroughexercisingsuitablecontrolsandprogrammeswithinourpremisestocontributetoourresponsibilitytotheCOMMunity.(More details can be found in “Advocacy” section of Genting Singapore’s Sustainability Report 2018.)

In response to the key ESG risks identified, Genting Singapore had re-assessed its Sustainability21 Strategywhichcomprisesfourmainpillars.GentingSingapore’sfive-yearSustainability21StrategyframeworkisinlinewithnationalandinternationalcommitmentsandservesastheroadmaponhowGentingSingaporeoperatesandrunsitsbusiness.Whilemaintaining theperformance inareaswhich ithasexcelled in,GentingSingapore’s strategyalsoaims tosettargetsandactionplansforimprovementtobringthecompanyclosertoachievingsustainablegrowthby2020.

pArt 2



GentingSingaporehasasustainabilityteamworkingtoensureitsbusinessisalignedwiththeSustainability21Strategy.Genting Singapore’s Sustainability Working Committee, comprising a team of senior management members, isresponsible foroverseeinganddrivingthe implementationof theSustainability21Strategyacrossallbusinessunits.TheSustainabilityWorkingCommitteemeetsquarterlytoreviewtheprogressandperformanceoftheSustainability21Strategy.

MAteriAlity AssessMent

Genting Singapore’s materiality assessment was donethrough a workshop with its senior management in2016 to formulate the material topics. These materialtopicshavebeenreviewedannuallysince2016andhaveremainedvalidin2018.Italsotookintoaccountexternalstakeholders’concernsor interestscollectedduringtheyear from existing engagement channels embedded indailyoperations.

Importan

cetoExternalStake

holders

ImportancetoGentingSingapore

High

Low High

Materiality Matrix

whsFep td

rpghsg

e ACi

peOpleMArketplACe

COMMunity

Createasafe,dynamic,andinclusiveworkplacetonurturehighpotentialhumancapital.

Target:Toprovideatleast22hoursoftrainingperyearperteammembertodeepentheirskillsetandenhancecustomerservicedelivery,andtocontinuetosupportnewhires’onboardingexperiencethrough

providingcorporateinductionprogramme.

whsFep td

envirOnMent

Contributetocommunitydevelopmentandencourageincreasedstaffvolunteerism.

Target:EnsureourResponsibleGamingprogrammemaintainsitsworld-classstandardsbybenchmarkingitagainstindustrybestpracticesandensuringwepositivelyimpactthelocalcommunitiesthroughRWSCares,thecompany’scorporatesocial

responsibility(CSR)platform.

ACi

Achieveahighstandardofbusinessconductwhilemeetingsafety,qualityandcustomer

satisfactionstandards.

Target:Achieveguestsatisfactionratingof90%forattractionsand88%forFood&Beverage

operationswhileensuringzeronon-compliancetoregulations.

rpghsg

Target:Cumulativeenergysavingsof63%andfreshwatersavingsof15%by2020,increase

recyclingeffortsandrolloutmorebiodiversityconservationprogrammes.

Committobuildingasustainablebusinessenvironmentandpractiseconservation.

e

pArt 2


sustAinABility21 strAtegy (COnt’d)

the Four pillars of genting singapore’s sustainability21 strategy


FOur pillArs OF genting singApOre’s sustAinABility21 strAtegy

MAteriAl tOpiCs MApped gri g4 AspeCts

MArketplACe

governance

• Anti-Corruption• Anti-CompetitiveBehaviour• GrievanceMechanismsforImpactson Society• EnvironmentalGrievanceMechanisms• LabourPracticeGrievanceMechanisms• HumanRightsGrievanceMechanisms• Compliance• ProductandServiceLabelling• MarketingandCommunications• CustomerPrivacy

guest health and safety

• CustomerHealthandSafety• ProductandServiceLabelling

responsible procurement

• Procurementpractices

peOple

Fair employmentpractices

• Employment• non-Discrimination• ForcedorCompulsoryLabour• HumanRightsGrievanceMechanisms

talent development

• TrainingandEducation

workplace health & safety

• OccupationalHealthandSafety

envirOnMent environment

• Energy• Emissions• Water• EffluentsandWaste• Biodiversity

COMMunity

Community involvement

• LocalCommunities

Advocacy • PublicPolicy

whs

Fep

td

rp

ghs

g

e

A

Ci

pArt 2



pArt 2


sustAinABility highlights 2018eCOnOMiC perFOrMAnCe

billion millionbillion millionsgd2.5 sgd1.6

revenue total Operating Cost

sgd508sgd448

employee wages and Benefits

payments to providersof Capital

envirOnMentAl perFOrMAnCe

3.1mil kwhof energy saved equivalent to the average monthly electricity consumption of about 5,535 households

Cumulative water savings of

30.2%with 2015 asbaseline

protecting 80 marine specieson international union for Conservation of nature (iuCn) red

list and 66 marine species on Convention on international trade in endangered species (Cites) i and ii lists

Biodiversity

energy water

105%increment in the use of recycled waste

5%reduction in waste generated

waste

spearheaded by guardians of the s.e.A.A., the conservation outreach arm of s.e.A. Aquarium, the five themed attractions and dining establishments at resorts world sentosa have phased out the use of single-use plastic straws to protect the ocean.

First lifestyle and leisure resort destination in singapore to introduce Bluesgelectric car-sharing services.

s.e.A. Aquarium provided specialised care and rehabilitation to two rescued sea turtles and then returned them to the wild.


COMMunity

sustAinABility highlights 2018 (COnt’d)

sOCiAl perFOrMAnCe

pArt 2


support for local talent =

54%of our team members are singaporeans

12%reduction relating to total lost day incidents

Over

86%customer satisfaction results acrossresorts world sentosa

22hours on average of training hours

More than

40,000people impacted

Contributed to and supported with over

sgd8.4millioncash and in-kind donations

Clocked more than

8,500 Man hoursin volunteerismthrough rws Cares

Achieved highest score in rg Check accreditation in december 2018 amongst more than 150 venue accreditations and reaccreditations.


pArt 2


AwArds & ACCOlAdes

Resorts World Sentosa Best Integrated Resort - 8th consecutive year

(TTG Travel Awards 2018)

Best Integrated Resort - Asia Pacific (Travel Weekly Asia Readers’ Choice

Awards 2018)

Charity Platinum Award (Community Chest Awards 2018)

Best Corporate MICE Venue for large-scale events

(HRM Asia Readers’ Choice Awards 2018)

Top Achievement Award - MNC(SPA Awards 2018 by the Singapore

Packaging Agreement)

Universal Studios Singapore®

Exceptional Achievement Award – Universal Studios Singapore’s Halloween Horror

Nights for winning Best Leisure Event (2015, 2016 and 2017)


Best Theme Park(Travel Weekly Asia Readers’

Choice Awards 2018)

No. 1 Amusement Park in Asia(TripAdvisor Travellers’ Choice 2018)

Adventure Cove WaterparkTop 10 Water Parks in Asia

(TripAdvisor Travellers’ Choice 2018)

Hard Rock Hotel SingaporeBest Customer Service (Hotels)


Beach VillasCountry Winner for Luxury Villa Resort


Crockfords TowerCountry Winner for Luxury All Suite Hotel


Equarius HotelCountry Winner for Luxury Hotel


Best Business Hotel (HRM Asia Reader’s Choice Awards 2018)

Asia’s Leading Hotel Suite (2018 World Travel Awards)

Festive HotelAsia’s Leading Family Resort(2018 World Travel Awards)

ESPACountry Winner for Luxury Resort Spa

(World Luxury Spa Awards 2018)

CURATE, Osia Steak and Seafood Grill, Syun House of Stars (2 Stars)

Fratelli Trattoria, Ocean Restaurant House of Stars (1 Star)

(Wine & Dine Singapore’s Top Restaurants 2018)

CURATE - Best Dining Experience

Syun - Best Customer Service (Food & Beverage) (Singapore Tourism Awards 2018)

genting singApOre


genting MAlAysiA BerhAd sustAinABility suMMAry


AmemberoftheGentingGroup,GentingMalaysiawasincorporatedin1980andsubsequentlylistedonBursaMalaysia’sMainMarketin1989.GentingMalaysiaenvisionstobetheleadingintegratedresortoperatorintheworld.

GentingMalaysia’sbusinessoperationsareprimarily located inMalaysia, theUnitedKingdom, theUnitedStatesofAmericaandtheBahamas,withover21,000employees.Its2018SustainabilityReportprovidesaholisticviewofitssustainabilitypracticethroughoutitsoperations.

GentingMalaysiaisheadquarteredinWismaGentinginKualaLumpur,Malaysia.

InMalaysia,GentingMalaysiaownsthreeoperationsnamelyResortsWorldGenting,ResortsWorldKijalandResortsWorldLangkawi.TheGrouphasmorethan40casinosintheUnitedKingdom(“GentingUK”),includingResortsWorldBirmingham,thefirstintegratedresortintheUnitedKingdom.GentingUKalsooperatesCrockfordsCairo,anexclusivecasinosituatedinsideThenileRitz-CarltonHotelinCairo,Egypt.Inaddition,theGroupownsResortsWorldCasinonewYorkCityintheUS(“GentingUS”)aswellasResortsWorldBiminiintheBahamas.

ResortsWorldGentingisapremierintegratedfamilyleisureandentertainmentresortsituatedatthepeakofGentingHighlandsinMalaysia.Oneofthecountry’smostpopulardestinations,ResortsWorldGentingwelcomed25.9millionvisitorsin2018whileGentingUKandGentingUS(includingResortsWorldBimini)attractedover4.1millionand8.3millionvisitorsrespectively.

pArt 2

sustAinABility suMMArygenting MAlAysiA BerhAd

ABOut genting MAlAysiA


Our sustainability logo & tagline

“As a responsible company, we strive to achieve the highest levels of sustainability in everything that we do, from looking after our employees and customers, to contributing towards the economic prosperity of our local community and protecting the environment.

To promote our sustainability programme, we have crafted this logo to reflect that we are cultivating a generation that will make a difference towards sustainable development in the present and the future.”

genting Malaysia’s sustainability policy statement

Asaglobal leader in theLeisureandHospitality industry,GentingMalaysia aims toprovideworld-class servicesandentertainmentinasafe,responsibleandsustainableenvironment.

GentingMalaysia’smissionasaresponsiblecorporatecitizenistoensurehighstandardsofgovernanceacrossitsentireoperationtopromoteresponsiblebusinesspractices,manageenvironmentalimpactsandmeetthesocialneedsofthecommunityandnations.

Towardsthisend,westrivetoachievethefollowing:

COMMunity CAre

Toimprovethe

qualityoflife

andenrichthe

communitiesthat

wedoourbusiness

inthroughmonetary

contributionsand

humanitarianefforts.

Tosupportthe

underprivileged

communities

includingcharities,

welfarehomesand

disabledgroups.

Tosupportthe

developmentand

promotionofsports

soastopromotea

healthylifestyleand

fosterties.

CustOMerOrientAtiOn

Toengageour

employeesto

deliverservice

excellence.

Tobeour

customers’

preferredresort

byprovidingan

enjoyableand

memorable

experience.

Todeliverour

productsand

servicesina

responsible

mannertoour

customers.

eCOnOMiC

COrpOrAtegOvernAnCe

Toundertakesustainableandresponsiblebusinesspracticesthroughintegrity,goodbusinessethicsandexemplarybusinessconducts.

Tocomplywithrelevantbusinessrules,regulationsandguidelines.

Toengagestakeholdersinaresponsible,fairandreasonablemanner.

wOrkplACe OF ChOiCe

Tocreatea

conduciveand

well-balanced

workplacewith

emphasisonhealth,

safetyandwellbeing

ofemployees.

Toattractand

retaintalents

byprovidingan

environmentwhere

ouremployeeshave

theopportunityto

grow.

Toimprove

competencies

throughtraining,

learningand

development.

Torecogniseand

rewardoutstanding

performance.

Toundertake

responsible

sustainability

practicestomitigate

thedirectand

indirect

environmental

impactsofour

developmentsand

operations.

Tobecommittedin

usingourresources

wisely,thereby

ensuringprotection

andconservation

ofthenatural

environment.

envirOnMentAl stewArdship

envirOnMent sOCiAl

The entities that are included in Genting Malaysia’s consolidated financial statements, equivalent documents andSustainabilityReportareatthefollowingregions:Malaysia,theUnitedKingdom,Egypt,theUnitedStatesofAmericaandtheBahamas.

This Sustainability Summary highlights the key sustainability performance of GentingMalaysia. For the sustainabilityreportingofoveralloperations,pleaserefertoGentingMalaysia’sSustainabilityReport2018athttp://www.gentingmalaysia.com/sustainability/sustainability-reports/

pArt 2


Our sustAinABility stAteMent


MaterialityassessmentisanintegralpartofGentingMalaysia’sapproachtosustainabilityasithelpsintheidentificationofthesignificanceofeconomic,environmentandsocial impacts. In2017,amaterialityassessmentwasconductedbyengagingitsstakeholders,whichresultedinidentifying18materialissues.Eachofthesematerialissueswasthenindividuallyevaluated.

In2018,GentingMalaysia reused thematerialitymatrix from2017andwill reviewthematerialitymatrix in2019 toreassessthematerialitybiennially.

CommunityInvestment

GreenBuilding

BiodiversityProtection

EmployeeWellnessandEngagement

CustomerSafetyandSecurity

CyberSecurityandDataPrivacy

CorporateGovernance

RegulatoryCompliance

CustomerSatisfaction

EconomicPerformanceTalentManagement

OccupationalSafetyandHealthnon-Discrimination

EnergyEfficiencyandCarbonFootprint

WaterManagement

EffluentsandWaste

ResponsibleGaming

ProcurementPractices

significant

Mo

st in

flu

enti

alin

flu

enti

al

infl

uen

ce o

n s

take

ho

lder

Ass

essm

ents

an

d d

ecis

ion

s

significance of economic, environment and social (ees) impacts

infl

uen

ce o

n s

take

ho

lder

Ass

essm

ents

an

d d

ecis

ion

s

EffluentsandWaste

ResponsibleGaming

Influential

MostIn

fluential

MostSignificantSignificant

TalentManagement

non-Discrimination

Occupational

SafetyandHealth

EmployeeWellnessandEngagement

CommunityInvestment

ProcurementPractices

BiodiversityProtection

GreenBuilding

WaterManagement

EnergyEfficiencyandCarbonFootprint

RegulatoryCompliance

CorporateGovernance

CustomerSafetyandSecurity

CustomerSatisfaction

CyberSecurityandDataPrivacy

EconomicPerformance

Legend

Economic Environment Social

pArt 2


MAteriAlity MAtrix


sustAinABility highlights 2018eCOnOMiC perFOrMAnCe

GentingMalaysia’scoreoperationsremainedstrongin2018despitethechallengingoperatingenvironmentasitexercisedcautionandprudentfinancialmanagementpracticeswhileupholdinggoodcorporategovernance.GentingMalaysiawillendeavourtoweathertheeconomyin2019toensurecontinualsustainablegrowthandlong-termprofitabilitytoenhancestakeholdervalue.

pArt 2


Attracted over

38 millionvisitors worldwide.An increase in 3 million visitors comparedto 2017

Over

RM800 million total monetary value spenton procument of products and services from local suppliers.[ResortsWorldGenting(RWG)]

total revenue

RM4.7 billion

total Operating Costs

total tax Contribution

FTSE4Good Index Seriesgenting Malaysia Berhad – Certificate of Membership

RM9.9 billion(2017:RM9.3billion)


(2017:RM4.8billion)

(2017:35millionvisitors)

RM1.4 billion

total payments to providers of Capital

(2017:RM1.2billion)

total employee wages & benefits


note:Unlessspecifiedotherwise,informationpresentedintheSustainabilitySummaryrepresentsGentingMalaysiaBerhadasaGroup.


pArt 2





Genting Malaysia recognised the impact of its development on the delicate environment and strived tomitigateenvironmental footprintwith various cost-effective initiatives. Its proactive approachhas resulted in energy savingandwaste reductionwhile simultaneously lowering our operating cost. GentingMalaysiawill continue to engageallstakeholders–fromsupplierstoemployeesandcustomers–initssustainabilityinitiativestoconserveitsnaturalresources.

savings of

29 TJwhich is equivalent to approximately rM3.6 millionin cost savings

94%of virgin rainforestremains undevelopedin rwg

reduction of carbon footprint(2017:0.440mmtCDE*)

1,853 treesplanted absorbing carbon dioxide released by a car driven around the earth 14 times

recycled more than

1,000kg of soap, which were collectedand distributed to the needyin Asia

total volume of water saved & recycled

26,197m3

100% of plastic straws phased out in rwg food and beverage outlets.All food boxes replaced with biodegradable and compostable food containersin all rwg food and beverage outlets

Over 600 employees registered with genting green generation (g3)volunteer programme (Malaysia)

(*millionmetrictonnesofcarbondioxideequivalents)

equivalent to the average daily water consumption of 215,648 people with an estimated cost savingsof rM100,000 (2017:38,721m3)

0.435 mmtCDE*


pArt 2


sOCiAl perFOrMAnCe

GentingMalaysiacontinuestoinvestinitsemployeestodelivervalueandmaintainworld-classserviceforcustomers.Asaleadingmultinationalcorporation,GentingMalaysiaplacesasmuchpriorityinthewell-beingofitsemployeesasinthecommunitythroughmonetarycontributionandcharitableprogrammes.Withmoreinitiativestocome,GentingMalaysiawillstrivetoinspireitsemployeesandkeepsupportingthecommunityin2019.


13% reduction inoccupational accident from 2017

Created jobs for over

21,000employees worldwide

RM8.2 million total investment in employee training in Malaysia and uk

Over RM5 million worth of community investment

benefitting a total of 165 organisations

(2017:Over20,000employeesworldwide) (2018:243,2017:280)

(2017:RM6.9million)

64,100people benefitted

from our philanthropy efforts

Zero reportedcases of occupational fatalities

involving our employees since 2016

Zeroreportedincident of discrimination in 2018

100%of employees received regularperformance and career development review



Genting Malaysia BerhadLeading Multinational Corporation of the Year

(Global Responsible Business Leadership Awards 2018 by Asia Pacific CSR Council)


Share/Guide Association Malaysia ICT Award 2018

GENM Capital Berhad - Most Innovative Bond Deal in Southeast Asia 2018

(12th Annual Alpha Southeast Asia Deal & Solution Awards 2018)

Genting UKInfrastructure Project of the Year

(SVC Awards 2018 by Angel Business Communications)

Resorts World BirminghamThe largest single serving of fish and chips

(Guinness World Records 2018)

Genting Hotel – Best Hotel(Midlands Food Drink and Hospitality Awards 2018

by Birmingham Events Ltd)

Santai Spa, Genting Hotel – Best Day Spa(Midlands Beauty Industry Awards 2018

by Creative Oceanic)

Resorts World GentingAsia’s Leading Theme Park Resort &

Malaysia’s Leading Resort(2018 World Travel Awards - Asia)

Best Marketing Award(Malaysia International Gastronomy Festival 2018

by Tourism Malaysia)

Genting Grand – 4-Star Rating(Forbes Travel Guide Star Ratings

by Forbes Travel Guide)

Genting Grand – HAPA Housekeeping Excellence & HAPA Service Excellence (Accommodation)

Maxims – Best 5-Star Hotel (Exceptional Experience) & HAPA Hotel of the Year (Extraordinary Stay)

(Hospitality Asia Platinum (HAPA)Awards Regional Series 2018 by WAP Asia Group)

The Olive – Best use of the Festival Theme & Most Outstanding Festival Dining Experience

The Olive & e18hteen – Best Festival Offers

High Line – Most Popular Restaurant Station at Taste MIGF 2018

(Malaysia International Gastronomy Festival 2018 by Tourism Malaysia)

genting MAlAysiA

pArt 2


AwArds & ACCOlAdes

GENTING BERHAD | SUSTAINABILITY REPORT 201852Baha sanctuary at genting tanjung estate, sabah

genting plAntAtiOns BerhAd sustAinABility suMMAry


GentingPlantationshasalandbankofabout247,400hectares,comprising64,600hectaresinMalaysiaand182,800hectares(includingthePlasmascheme) in Indonesia. Itownssevenoilmills inMalaysiaandfour in Indonesiawithatotalmillingcapacityof550metrictonnes(“Mt”)offreshfruitbunches(“FFB”)processedperhour.Sincecommencingoperationsin1980,GentingPlantationshasnowventuredintomanufacturingofdownstreampalm-basedproducts,propertydevelopment,andbiotechnology.

genting plAntAtiOns’ FOur-pillAred sustAinABility AgendA

GentingPlantations’SustainabilityReportisavailablefordownloadfromwww.gentingplantations.com/sustainability

sustAinABility stAteMent

Genting Plantations aspires to achieve a balanced integration of ethical, social, environmental and economicconsiderationsinthewayitsbusinessesareconductedtocreatesustainablelong-termvalueforstakeholders.

Genting Plantations is fully cognisant that it is imperative for businesses to forge mutually-desirable outcomesfoundedonsharedvaluesforitsstakeholders,andseekstopayasmuchheedtocontinuouslyraisingthesustainabilityperformancetomeetitscommercialgoals.

Hence, Genting Plantations is always guided by the core commitments of its four-pillared sustainability agenda,encompassingEnvironment,Community,WorkplaceandMarketplace.

envirOnMent

• To practise responsible stewardship of theenvironmentgiventhatourbusinessiscloselyrelatedtonature

• To strive to adhere to the principles ofsustainable development for the benefit ofcurrentandfuturegenerations

wOrkplACe

Asourpeopleisourmostimportantasset,westrive

• To create a conducive and balancedworkingenvironment encircling goodpractices, safetyandwell-beingofemployees

• To attract and retain talent, and nurture ouremployees toenable themto realise their fullpotential

• Toremunerateemployeescommensuratingtotheiracademicandworkachievements

• To provide continuous development throughtrainingandfurtheracademiclearning

COMMunity

• To build mutually beneficial relationship withthe communitieswherewe operate andwithsocietyatlargethroughactiveengagement

• Toenrichthecommunitieswhereweoperate

MArketplACe

• Toconductourbusinesswithhonesty,integrityandacommitmenttoexcellence

• Topersonifyexemplarycorporategovernanceandtransparentbusinessconduct

pArt 2

sustAinABility suMMArygenting plAntAtiOns BerhAd

ABOut genting plAntAtiOns BerhAd


genting plantations’ sustainability policy

“We shall endeavour to harmonise our operations and business growthwith the principles and criteria thatdefinessustainability.Ourcommitmenttosustainabledevelopmentistoensurethatdecisionsmadetodayshallbebeneficialforboththepresentandfuturegenerations.”

Weshall:

Ensurethatallouroperationsaremanagedefficientlywiththehighestpossibleleveloftransparency,integrityandaccountability;

Ensurethatallouroperationscomplywithallapplicablelegalrequirements;

Recognisethatallconflictsandnegotiationswithourstakeholdersshallpreferablybeconductedinafree,priorandinformedmanner;

Continuetoinvestinanddevelopourhumancapital;

Institute systematic development and training programmes to develop highly skilled and competentemployees;

Provideasafeandhealthyenvironmentforallouremployees,contractors,suppliersandvisitors;

Strivetoachievelong-termeconomicandfinancialviability;

Adopteffectiveandpracticalbestmanagementpracticesinallouroperations;

Implementgoodagriculturalpractices,goodmanufacturingprocessesandpreventivemeasurestoavoidanyadverseimpacttotheenvironmentandecosystemwithinandaroundouroperations;

Strivetoconserveandprotectanyvaluablenaturalresourcesandbiodiversitywithinourlandholdings;and

Advocatelocalcommunitydevelopmentthroughsocialandeducationalinitiatives.

pArt 2



genting plantations’ 2018 sustainability report Focus

stak

eho

lder

s’ C

on

cern

s

po

ten

tial

imp

act

to g

enti

ng

pla

nta

tio

ns

ResponsibleSupplyChain

•Product

Stewardship

FreePriorInformedConsent

•CommunityDevelopment

OurWorkforce

•OccupationalSafety&Health

Flora,Fauna&Conservation

•Fire•

GreenhouseGasEmissions

•Resource&

WasteManagement

Marketplace workplace Community environment

globalsustainability

goals

externalstakeholders’sustainabilityexpectations

genting plantations’

guidingprinciples &

Businessstrategy

pArt 2


MAteriAlity AssessMent

Inpreparationforthisyear’sreport,GentingPlantationsengagedvariousstakeholdergroupstoidentifyconcernsaboutitsbusinessanditsimpactespeciallyinrelationtothesocietyandenvironment.GentingPlantations’stakeholdersareinclusiveofitsworkforce,suppliers,contractors,localcommunities,smallholders,government,industrybodies,tradeassociations,non-governmentalorganisations,shareholders,investors,banks,financialanalysts,andmembersofthepublic.

Theconcernsare thenalignedwith topics important toGentingPlantations’businessstrategywhileguidedby theGenting Core Values and its Vision, Code and Four-Pillared Sustainability Agenda. The topics identified are thenclassifiedaccordingtorisk,opportunitiesandsolvability.

Inthecourseofthematerialityreviewexercise,GentingPlantationshasdeterminedthatthemajorityofmaterialtopicspresented in2017stillholds relevanceandevenmoresowith theexpandedscopeandboundaryof the report toincludeitsIndonesianoperations.ThematerialtopicsreportedhereinisrepresentativeoftopicshighlysignificanttoGentingPlantations’stakeholdersandbusiness.


pArt 2


sustAinABility highlights 2018


~8% reduction in greenhouse gas emissions compared to 2016 (base year)

~1.12 million Mtof biomass is recycled (equivalent to ~54% of FFB produced)

~17,500hectares of high Conservation value Areas

Certificationfor 5 Malaysian oil mills and their supply bases

Certificationfor all 7 Malaysian palm oil mills and their supply bases, 2 biodiesel plants and 1 refinery

ispO certificationfor 1 indonesian oil mill and its supply bases

Certificationfor 6 palm oil mills and their supply bases, and 1 refinery

rM147 millionnet profit in 2018

rM7.94 billiontotal Market Capitalisation

quantityof productsFresh Fruit Bunches • 2.08 million MT Crude Palm Oil • 0.5 million MTRefined Products • 0.3 million MTBiodiesel & Crude Glycerine • 0.1 million MT(31December2018)

eCOnOMiC perFOrMAnCe

sOCiAl perFOrMAnCe

Over

23,700workforce

Over

5,000women in our workforce

~15,300 hectaresin indonesia allocated for plasma scheme

turnover rate:

12%

hiring rate:

16%

5.9

10scholarsof tan sri (dr) lim goh tong endowment Fund

3 Fatalitiesin indonesia

lost time injury Frequency rate

injuries for every one millionman-hours worked

21%women in management

13%women in Board of directors

rM6.6 millionCommunity investments

10 humana schools

7 Community learning Centres



National OSH Excellence Award 2018 for Plantation Sector- Genting Bahagia Estate

genting plAntAtiOns

AwArds & ACCOlAdes

pArt 2




Appendix


Appendix

Appendix

gri COntent index

ThisreporthasbeenpreparedinaccordancewithGRIStandards2016:Coreoption.

gri standard disclosure page number (s)

general disclosures

GRI102:GeneralDisclosures2016

Organisational profile

102-1 nameoftheorganisation 1

102-2 Activities,brands,products,andservices 5

102-3 Locationofheadquarters 32

102-4 Locationofoperations

5102-5 Ownershipandlegalform

102-6 Marketsserved

102-7 Scaleoftheorganisation 5-6

102-8 Informationonemployeesandotherworkers 29

102-9 Supplychain 14,28

102-10 Significantchangestotheorganisationanditssupplychain none

102-11 PrecautionaryPrincipleorapproach

AnnualReport2018,CorporateGovernanceOverviewStatementandStatementonRiskManagementandInternalControl

102-12 Externalinitiativesnotapplicable

102-13 Membershipsofassociations

strategy

102-14 Statementfrommostseniordecision-maker 2-3

102-15 Keyimpacts,risksandopportunities 2-3,9-17

ethics And integrity

102-16 Values,principles,standardsandnormsofbehaviour27-28

102-17 Mechanismsforadviceandconcernsaboutethics

governance

102-18 GovernanceStructure

11-12102-19 Delegatingauthority

102-20Executive-levelresponsibilityforeconomic,environmentalandsocialtopics

102-21Consultingstakeholdersoneconomic,environmentalandsocialtopics

13-14

102-22Compositionofthehighestgovernancebodyanditscommittee

AnnualReport2018

102-23 Chairofthehighestgovernancebody

102-24 nominatingandselectingthehighestgovernancebody

102-25 Conflictsofinterest

102-26Roleofhighestgovernancebodyinsettingpurpose,values,andstrategy

102-27 Collectiveknowledgeofhighestgovernancebody

102-28 Evaluatingthehighestgovernancebody’sperformance

102-29Identifyingandmanagingeconomic,environmental,andsocialimpacts

15-17



general disclosures

GRI102:GeneralDisclosures2016

governance (COnt’d)

102-30 Effectivenessofriskmanagementprocesses 11-12

102-31 Reviewofeconomic,environmentalandsocialtopics 15-17

102-32 Highestgovernancebody’sroleinsustainabilityreporting11-12

102-33 Communicatingcriticalconcerns

102-34 natureandtotalnumberofcriticalconcerns

AnnualReport2018

102-35 Remunerationpolicies

102-36 Processfordeterminingremuneration

102-37 Stakeholders’involvementinremuneration

102-38 Annualtotalcompensationratio

102-39 Percentageincreaseinannualtotalcompensationratio

stakeholder engagement

102-40 Listofstakeholdergroups 13-14

102-41 Collectivebargainingagreements notapplicable

102-42 Identifyingandselectingstakeholders

13-14102-43 Approachtostakeholderengagement

102-44 Keytopicsandconcernsraised

reporting practice

102-45 Entitiesincludedintheconsolidatedfinancialstatements 5

102-46 DefiningreportcontentandtopicBoundaries 1,10

102-47 Listofmaterialtopics 15-17

102-48 Restatementsofinformation 29-33

102-49 Changesinreporting 10,15-17

102-50 Reportingperiod

1

102-51 Dateofmostrecentreport

102-52 Reportingcycle

102-53 Contactpointforquestionsregardingthereport

102-54 ClaimsofreportinginaccordancewiththeGRIStandards

102-55 GRIContentIndex 58-64

102-56 ExternalAssuranceTobeappliedinthefuture

Appendix

gri COntent index



Material topics

gri 200: economic standard series

economic performance

GRI103:ManagementApproach2016

103-1 ExplanationofthematerialtopicanditsBoundary

18103-2 Themanagementapproachanditscomponents

103-3 Evaluationofthemanagementapproach

GRI201:EconomicPerformance2016

201-1 Directeconomicvaluegeneratedanddistributed 18-19

201-2Financialimplicationsandotherrisksandopportunitiesduetoclimatechange

20,24-26

201-3 Definedbenefitplanobligationsandotherretirementplans 31

201-4 Financialassistancereceivedfromgovernment

AnnualReport2018,GovernmentGrant

Market presence





GRI202:MarketPresence2016

202-1Ratiosofstandardentrylevelwagebygendercomparedtolocalminimumwage

notapplicable

202-2Proportionofseniormanagementhiredfromlocalcommunity

29

indirect economic impacts



34



GRI203:IndirectEconomicImpacts2016

203-1 Infrastructureinvestmentsandservicessupported

203-2 Significantindirecteconomicimpacts

Anti-corruption



27-28



GRI205: Anti-corruption2016

205-1 Operationsassessedforrisksrelatedtocorruption

205-2Communicationandtrainingaboutanti-corruptionpoliciesandprocedures

205-3 Confirmedincidentsofcorruptionandactionstaken

gri 300: environmental standard series

Materials



24-26



GRI301:Materials2016

301-1 Materialsusedbyweightorvolume

301-2 Recycledinputmaterialsused

301-3 Reclaimedproductsandtheirpackagingmaterials notapplicable

Appendix

gri COntent index



Material topics


energy





GRI302:Energy2016

302-1 Energyconsumptionwithintheorganisation

302-2 Energyconsumptionoutsidetheorganisation notapplicable

302-3 Energyintensity 24-26

302-4 Reductionofenergyconsumption 20,25

water



24-26103-2 Themanagementapproachanditscomponents


GRI303:Water2016

303-1 Waterwithdrawalbysource notapplicable

303-2 Watersourcessignificantlyaffectedbywithdrawalofwater none

303-3 Waterrecycledandreused 41,49,56

Biodiversity



41,49,56



GRI304:Biodiversity2016

304-1Operationalsitesowned,leased,managedinoradjacentto,protectedareasandareasofhighbiodiversityvalueoutsideprotectedareas

304-2Significantimpactsofactivities,productsandservicesonbiodiversity

304-3 Habitatsprotectedorrestored

304-4IUCnRedListspeciesandnationalconversationlistspecieswithhabitatsinareasaffectedbyoperations

emissions



24-26



GRI305:Emissions2016

305-1 Direct(Scope1)GHGemissions

305-2 Energyindirect(Scope2)GHGemissions

305-3 Otherindirect(Scope3)GHGemissions

305-4 GHGemissionsintensity

305-5 ReductionofGHGemissions

305-6 Emissionsofozone-depletingsubstances(ODS) notapplicable

305-7nitorgenoxides(nO

x),sulphuroxides(SO

x),andother

significantairemissions26

Appendix

gri COntent index


Appendix

gri COntent index


Material topics


effluents and waste



24-26



GRI306:EffluentsandWaste2016

306-1 Waterdischargebyquantityanddestination

306-2 Wastebytypeanddisposalmethod

306-3 Significantspills none

306-4 Transportofhazardouswaste 26

306-5 Waterbodiesaffectedbywaterdischargesand/orrunoff none

environmental Compliance





GRI307:EnvironmentalCompliance2016

307-1non-compliancewithenvironmentallawsandregulations

supplier environmental Assessment



28



GRI308:SupplierEnvironmentalAssessment

308-1newsuppliersthatwerescreenedusingenvironmentalcriteria

gri 400: social standard series

employment





GRI401:Employment2016

401-1 newemployeehiresandemployeeturnover 29,31

401-2Benefitsprovidedtofull-timeemployeesthatarenotprovidedtotemporaryorpart-timeemployees 31

401-3 Parentalleave

Occupational health and safety



32



GRI403:OccupationalHealthandSafety2016

403-1 Workersrepresentationinformaljointmanagement-workerhealthandsafetycommittees

403-2 Typeofinjuryandratesofinjury,occupationaldiseases,lostdaysandabsenteeism,andtotalnumberofwork-relatedfatalities

403-3 Workerswithhighincidenceofhighriskofdiseasesrelatedtotheiroccupation

403-4 Healthandsafetytopicscoveredinformalagreementswithtradeunions


Appendix

gri COntent index


Material topics

gri 400: social standard series

training and education



33



GRI404:TrainingandEducation2016

404-1 Averagehoursoftrainingperyearperemployee

404-2Programsforupgradingemployeeskillsandtransitionassistanceprograms

404-3Percentageofemployeesreceivingregularperformanceandcareerdevelopmentreviews

diversity and equal Opportunity





GRI405:DiversityandEqualOpportunity2016

405-1 Diversityofgovernancebodiesandemployees

non-discrimination





GRI406:non-discrimination2016

406-1 Incidentsofdiscriminationandcorrectiveactionstaken

local Communities





GRI413:LocalCommunities2016

413-1Operationswithlocalcommunityengagement,impactassessmentsanddevelopmentprograms


Appendix

glOssAry

ABBreviAtiOn reFerenCe

agM AnnualGeneralMeeting

CfO ChiefFinancialOfficer

CO2

Carbondioxide

Csr Corporatesocialresponsibility

ees Economic,EnvironmentandSocialTopics

ffb Freshfruitbunches

gHg Greenhousegas

gri GlobalReportingInitiative

GWh Gigawatthour

iP Intellectualproperty

it Informationtechnology

isCC InternationalSustainabilityandCarbonCertification

isPO IndonesianSustainablePalmOil

kg Kilogramme

kWh Kilowatthour

m2 Squaremetre

m3 Cubicmetre

mmtCDE Millionmetrictonnesofcarbondioxideequivalents

Mt Metrictonnes

Mw Megawatt

MWh Megawatthour

nO2

nitrogendioxide

OsH Occupational,SafetyandHealth

PCOO PresidentandChiefOperatingOfficer

R&D Researchanddevelopment

rM RinggitMalaysia

sgd SingaporeDollar

sO2

Sulphurdioxide

TJ Terajoule

COPYRIGHT 2019 © GENTING BERHAD (7916-A). All rights reserved.

Documents

GentinG Berhad · and the Sustainability Reporting Guide (2nd Edition) 2018 issued by Bursa Malaysia Securities Berhad. This Report supplements the sustainability disclosures in the