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1 Julie Revaz, MSW Manager of Programs and Services CT Judicial Branch, Court Support Services Division NEW ENGLAND CT POLICY AND ECONOMIC COUNCIL DECEMBER 2002 www.cpec.org Ge#ng to MST…. Existing contracts weren’t working and their funding was in jeopardy Literature review Endorsements and accolades Washington State Institute for Public Policy Cost Benefit Analysis Termination of old contracts and initiation of MST Lessons Learning… Focus on bidders’ organizational readiness Implement new models at a reasonable pace Listen at the site visits Promise small and deliver big Details matter. Anticipate and plan for nuances. Habituate case-specific and system level communications Track and monitor outcomes from the start Lessons (con%nued) Train therapists in juvenile justice issues and culture Pay attention to funder, provider and referral source characteristics and patterns Empower Network Partners Attend to workforce development issues Develop a plan for transfer of knowledge Offer tune-ups Celebrate successes!

Ge#ng to MST…

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JulieRevaz,MSWManagerofProgramsandServices

CTJudicialBranch,CourtSupportServicesDivision

NEW ENGLAND

CT POLICY AND ECONOMIC COUNCIL

DECEMBER 2002

www.cpec.org

Ge#ngtoMST….�  Existingcontractsweren’tworkingandtheir

fundingwasinjeopardy

�  Literaturereview

�  Endorsementsandaccolades

�  WashingtonStateInstituteforPublicPolicy�  CostBenefitAnalysis

�  TerminationofoldcontractsandinitiationofMST

LessonsLearning…�  Focusonbidders’organizationalreadiness�  Implementnewmodelsatareasonablepace�  Listenatthesitevisits�  Promisesmallanddeliverbig�  Detailsmatter.Anticipateandplanfornuances.�  Habituatecase-specificandsystemlevel

communications�  Trackandmonitoroutcomesfromthestart

Lessons(con%nued)�  Traintherapistsinjuvenilejusticeissuesandculture�  Payattentiontofunder,providerandreferralsource

characteristicsandpatterns�  EmpowerNetworkPartners�  Attendtoworkforcedevelopmentissues�  Developaplanfortransferofknowledge�  Offertune-ups�  Celebratesuccesses!

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MSTClientOutcomes(atDischarge)in2015 Current Period

1/1/2015 - 12/31/2015

Item (click on an item to view a comparison chart) Score Total cases discharged 303 Total cases with opportunity for full course treatment 281

Ultimate Outcomes Review Percent of Youth Living at Home (Target: 80%) 93% Percent of Youth in School/Working (Target: 80%) 83% Percent of Youth With No New Arrests (Target: 72%) 80%

Case Closure Data Average length of stay in days for youth receiving MST (Target: 120-150) 135

Percent of youth completing treatment (Target: 85%) 85% Percent of youth discharged due to lack of engagement (Target: <5%) 7% Percent of youth placed (Target: <10%) 8%

Adherence Data Overall Average Adherence Score (Target: .61) 0.794

CourtIntakeReducEon

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The number of juveniles referred to the court is down 9% since 2008, despite full implementation of Raise the Age.

JuvenilesCommittedtoDCF,1999-2014 Deten&onMetrics2006 2009 2012 2015

DetentionAdmissions

2,880 1,806 2,178 1,959

JuvenilesAdmitted

2,036 1,314 1,446 1,261

AverageDailyPopulation

132 77 79 67

LengthofStay(inDays)

0-13:1,82614-27:64228-59:28960+:120

0-13:1,03914-27:48528-59:21360+:69

0-13:1,49314-27:42928-59:17460+:36

0-13:1,40114-27:38528-59:13960+:34

AvgLOS(inDays)

14 14 11 10

24-MonthRearrestRate,2008-2014

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Insum…

� HowwasMSTbroughttoCT?Ø  Opportunism!

� Whatweretheimplementationchallenges?Ø  VeryrapidadoptionofMSTstatewideØ  OversellingØ  Workforceissues

Insum(conEnued)…

� WhatfactorscontributedtothesuccessfulimplementationofMSTwhentakentoscale?Ø  ReadinessforchangeØ  Cost–benefitanalysis(WSIPP)

―  AndMSTisthirdpartyreimbursableØ  MSTS/NPshaveclinicalandstructuralknow-howØ  EagerchampionshipofthemodelØ  DatafocusØ  Adherence/qualityassurance

Ifyouremembernothingelse…

1.  Detailsmatter!

2.  Adherencewon’tbeeasy,butshouldbeprioritized…evenwhenit’sinconvenient.

3.  Promisesmall,butdeliverbig

Julie Revaz, MSW Manager of Programs and Services CT Judicial Branch, CSSD 936 Silas Deane Highway Wethersfield, CT 06109 860-721-2198

[email protected]

Working with Local Champions The Network Partner Perspective

ABH’s Mission

"Toadvancetherecovery,healthandwell

beingofindividuals,familiesand

communitiesthroughanarrayof

innovativeandresults-basedintegrated

healthprogramsandtechnology

solutions.”

4

ABHFastFacts

�  ABHincorporatedin1995

�  Non-profitbehavioralhealthcompanylocatedinMiddletown,Connecticut

�  150+Employees

�  13membervoluntaryBoardofDirectors

�  LicensedUtilizationReviewCompanyinConnecticutandRhodeIsland

�  Servingover60,000unduplicatedusersannually

ABHProductsandServices�  BehavioralHealthManagementØ  ProjectManagement,CareManagement,CaseManagement

�  InformationTechnologyØ CustomizeddatacollectionandreportingØ CustomizedElectronicHealthRecords(EHR)Ø MSTAdherenceCallCenter

�  ResearchØ  Partneringwithmajoracademicinstitutionstobring

evidencebasedtreatmentstocommunities�  ConsultingØ Qualityimprovementinitiativesandtechnology

Formoreinformationpleasevisit:ABHCT.com

MSTinConnecEcut28Teams(ABHprovidesconsultationforthe18standardMSTteams;Modeldeveloperscurrentlyprovideconsultationfortheadaptations)

6ProviderAgencies:�  NorthAmericanFamilyInstitute(NAFI)�  BoysandGirlsVillage�  WheelerClinic�  ConnecticutJuniorRepublic(CJR)�  ConnecticutRenaissance�  ChildandFamilyGuidanceCenter

2FundingStreams:�  DepartmentofChildren&Families(DCF)�  CourtSupportServicesDivision(CSSD)

Maintaining/BuildingRelaEonshipswithChampions�  Makeyourselfavailable�  Regularlyscheduledmeetings/communication

Ø  NetworkPartnerDirectorroleØ  ExpertroleØ  MNProle

�  Networkwideprovidermeetings�  PIRmeetings–preferablydoneinpersonbutcanbe

donebyphone�  Openinvitationstotrainings(5day,boosters)

Maintaining/BuildingRelaEonshipswithChampions

�  Celebrateyourchampions

�  Understandtheirneeds

�  Regularsharingofoutcomes

�  Makeyouoryourorganizationtheoutletfordesiredinformation.

NavigaEngPotenEalThreats

�  Stayingontopoflocalpoliticaltrendsorpotentialchanges

�  Managingstakeholderdissatisfaction

�  Dealingwiththelossofachampion�  Managingchampionsfrommultiple

agencies

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