Generational Influenceswebsite to worksite

Presented by Rachel Kessler Park

HDR CUH2A

Co authors Anita Diapoli and Laurie Lieberman

Steelcase

1980-2000

multi-generations

veterans

baby boomers

generation x

millennial

1920-1942

1943-1960

1961-1979

1980-2000

generation “O” (for optimism)

buffet gates

new definition

need to knowmillennial @ work

influences• Family• Structured Schedule• Multiculturalism• Terrorism• Heroism• Patriotism• Parent Advocacy• Globalism

characteristics• Confident• Hopeful• Goal Oriented• Civic Minded• Inclusive• Global• Green

technology

functional beautynew ways of working: plug + play, wireless

office in your pocket

worker mobility

Steelcase Workplace Satisfaction survey (1,500 respondents)

Top Three:-access to people who are relevant to their job (98% say this is important)

-access to the right technology and tools (97%)

- access to information (99%)

knowledge transfer

• Social networking• Work anywhere, anytime

• Goal oriented teams• Reverse mentoring• Entertainment + Excitement

• Experiential activities

work styles

I You and Me we WE

A day in the life

the workplace

Social / Spheres of Influence

Openness / Innovation

Collaboration

Privacy

Branding

New Ways of Working

influencesSocial Structure

Social / Spheres of Influence

Openness / Innovation

Collaboration

Privacy

Branding

New Ways of Working

influencesSocial Structure

the workplace

Social / Spheres of Influence

Openness / Innovation

Collaboration

Privacy

Branding

New Ways of Working

influencesSocial Structure

the workplace

Social / Spheres of Influence

Openness / Innovation

Collaboration

Privacy

Branding

New Ways of Working

influencesSocial Structure

the workplace

Social / Spheres of Influence

Openness / Innovation

Collaboration

Privacy

Branding

New Ways of Working

influencesSocial Structure

the workplace

integrated services ceiling

1985 Fixed• 30-50% support /

lab• 4-person laboratory▼Fixed casework /

utilities

1995 Minimal Flex• 50-60% support / lab• Open labs▲ C-Frame casework▲ Casework on wheels▼ Fixed utilities

2005 Flexi Lab• 80-100% support /

lab• Open labs• Casework on

wheels ▲ Plug and play

connections

2010 Plug In• Less dedicated support,

more core• Open labs• Plug and play Utilities▲ Flex casework ▲ Flex utilities▲ Flex mechanical▲ Flex support rooms

▼Fixed mechanical systems and services

▼Fixed mechanical systems and services

▼Fixed mechanical systems and services

▲Flexible systems services and support

the workplace

social workplace

being seen

privacy

Source: Steelcase