General Manager’s Report - WSSC Water · FY 2012 Goal - Monthly 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Cumulative Sewer

General Manager’s Report

September 21, 2011

Table of Contents

Products and Services for Customers 30-inch PCCP Water Main Break (S Osborne Rd) ..............................................................1 10-inch Water Main Break (Brinkley Rd)............................................................................1 Mixed-Use Billing................................................................................................................1 Interactive Voice Response System (IVRS) ........................................................................1 Call Center............................................................................................................................2 Hurricane Irene.....................................................................................................................3 Biosolids Storage..................................................................................................................3 Water Production Chart........................................................................................................4 Wastewater Treatment Chart................................................................................................4

Infrastructure Asset Management Earthquake Assessment........................................................................................................5 Solar Photovoltaic Purchase Power Agreement...................................................................5 Sewer System Overflows Chart ...........................................................................................6 Basement Backups Chart .....................................................................................................6 Water Main Breaks / Leaks by Pipe Material & Size ..........................................................7 Water Main Breaks / Leaks Reported by Age .....................................................................7 Water Main Breaks and Leaks Chart ...................................................................................8 Water Main Reconstruction Charts......................................................................................9 Sewer Main Repair & Replacement Charts .......................................................................10 Sewer Lateral Lines Charts ................................................................................................11

Small, Local, Minority Business Enterprise Small Local Business Enterprise Program – Status Update...............................................12 Minority Business Enterprise Program – Status Update....................................................12 SLMBE Office Outreach ...................................................................................................12 SLMBE Subcontracting Plan Changes ..............................................................................13 SLMBE Dashboard ............................................................................................................13

Employee Recognition and Community Outreach Top Ops Winners ...............................................................................................................14 Maryland Association of Counties (MACO) .....................................................................14 Acquisition Office’s “Green Expo” ...................................................................................14 2nd National Capital Watershed Stewards Academy..........................................................14 Hurricane Irene...................................................................................................................14 Woodland Job Corps Center Internship .............................................................................15 SLMBE Director as Featured Speaker...............................................................................15 Community Outreach / Education......................................................................................15

Budget Report Budget Charts.....................................................................................................................19

i

Products and Services

30-Inch PCCP Water Main Break (South Osborne Road) On August 14, 2011, a 30-inch pre-stressed concrete cylinder (PCCP) water main, in the 6900 block of South Osborne Road in Upper Marlboro, failed. The water main break affected 32 residents. Additionally, the water main break caused the road to collapse, creating a sinkhole. One car fell into the sinkhole. No injuries were reported. The repairs were made and the road was re-opened by the morning rush-hour on August 16, 2011. Two claims have been filed – one has been closed and the other is still open. 10-Inch Water Main Break (Brinkley Road) On August 22, 2011, a 10-inch water main, in the 2600 block of Brinkley Road in Fort Washington, failed. The break originally disrupted service to 103 customers, but the impacted number was reduced to 66 customers within 7½ hours. The repairs were made and the road was re-opened by 1:00 p.m. the following day. “Mixed-Use” Billing WSSC met with a representative from the Apartment and Office Building Association (AOBA) and one of her constituents to discuss requests to provide a unit count credit to several large meter accounts, and to provide comments on the “Mixed-Use” Billing postcards previously e-mailed to our multi-unit customers. Interactive Voice Response System (IVRS) In August 2011, the IVRS processed 7,416 payments, for a total of $1,831,107.79. Since October 2010, a total of 54,617 payments have been processed through the IVRS, totaling $10,561,197. This reflects that 13% of calls received in August were “self-serviced” and were not processed by an agent.

1


Call Center

In August 2011, the Call Center answered 89% of the 49,653 calls received. In August 2010, 80% of calls received were answered. We are monitoring several aspects of the Call Center to improve the call answer rate and keep the rate stable.

Calls Received and Answered in the Month of August

47,112

42,218

50,064 48,725 49,653

40,006 38,808 39,355 39,03244,413

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

2007 2008 2009 2010 2011

Received Answered

Percent of Calls Answered for the Month of August

85% 92% 79% 80% 89%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2007 2008 2009 2010 2011

2


Hurricane Irene

Production Team staff began preparing for Hurricane Irene on August 25th. Chemical storage tanks were filled, portable generators were moved to critical locations, fuel tanks were topped off, and extra staff was brought in to respond to the forecasted August 27–28 event. Heavy winds were responsible for the loss of power to numerous facilities. Western Branch and Piscataway WWTPs lost electrical power for several hours resulting in SSOs. Marlboro Meadows WWTP lost both electrical feeders, but was able to operate for several days on a backup generator. Many other facilities experienced electrical outages, but were able to operate throughout the storm thanks to secondary electrical feeds and/or backup generators. The storm affected Prince George’s County facilities much worse than those in Montgomery County. Rainfall varied greatly around the area, with locations such as Andrews Air Force Base receiving 11.3 inches of rainfall during the storm event. Other areas within the Sanitary District received less than two inches of precipitation. All six pumps at Broad Creek WWPS remained running throughout the event, yet the pump station still overflowed due to excessive incoming flow. Ft. Washington Forest #1 WWPS also experienced an overflow despite having both pumps running. Parkway WWTP, a 7.5 mgd rated plant, experienced flows up to 24 mgd, without incident. Staff members worked many hours before, during, and after the storm to minimize the storm’s effect on WSSC customers and the environment. A full briefing on the storm-related issues will be provided at the October Commission meeting. Biosolids Storage The Maryland Department of Agriculture is editing the Maryland Nutrient Management Plan by adding new restrictions which will make land application of biosolids in Maryland much more difficult for six to nine months of the year, leaving only three to six months per year to apply biosolids. These modifications are even more restrictive than those proposed during the last two Maryland General Assembly Sessions. WSSC is actively participating with the efforts of the Maryland Association of Municipal Wastewater Agencies in commenting on this proposal in an effort to establish more reasonable standards. Currently, approximately 95% of WSSC’s biosolids are shipped to Virginia for land application so the impact of these restrictions may not immediately affect WSSC. However, it is in WSSC’s best interests to maintain a favorable climate for biosolids land application in Maryland.

3


Wastewater Treatment(Includes wastewater treated at Blue Plains Facility)

150

175

200

225

250

Millio

n Ga

llons

Per

Day

FY 2011 Actual 174.3 179.4 173.2 185.2 182.4 182.8 177.0 187.1 208.1 200.2 195.8FY 2012 ActualFY 2011 Budget 212.6 212.6 212.6 212.6 212.6 212.6 212.6 212.6 212.6 212.6 212.6 212.6

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun

*Based on the budgeted average of 212.6 MGDPlease note this chart reflects FY 2011 data. The FY 2012 data is not yet available.

Water Production

125

150

175

200

225

250

Millio

n Ga

llons

per

Day

FY 2011 Actual 198.8 192.8 195.2 169.8 163.2 165.4 164.2 159.7 158.3 163.6 173.6FY 2012 Actual 201.8 FY 2012 Budget 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0


*Based on the budgeted average of 170.0 MGD

4

Infrastructure Asset Management Earthquake Assessment

On the afternoon of August 23, 2011, a 5.8 magnitude earthquake occurred, centered about 40 miles northwest of Richmond, Virginia. Staff reported shaking of buildings, however, no obvious damage was found to WSSC’s dams, treatment, or storage facilities. Solar Photovoltaic Purchase Power Agreement

The current Solar Photovoltaic Power Purchase Agreement Request for Proposal (RFP) has been cancelled because of the possibility of a conflict being created because of locating anaerobic digestion at the Western Branch WWTP, one of the locations identified for a solar power installation in the RFP. If anaerobic digestion is built at Western Branch, the anaerobic digesters/combined heat & power project should be able to supply 3 megawatts (MW) of electrical power, therefore there would be no need for the 2 MW from solar. Seneca WWTP is still targeted for a possible 2 MW of solar photovoltaic power, and Piscataway WWTP could possibly be substituted for Western Branch on a future RFP.

5

Infrastructure Asset Management

Sewer System Overflows

0

5

10

15

20

25# o

f SSO

s

FY 2012 Other 0 5FY 2012 Overflowing Manholes 14 14FY 2011 Actual 9 7 6 14 6 13 14 12 19 15 9 135-Year Avg. By Month 15 12 10 12 12 14 18 15 18 14 21 12

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June

Other includes clean outs, force mains, wastewater pumping station overflows, etc.

Basement Backups

0

50

100

150

Num

ber o

f Bac

kups

FY 2012 Svc Line (Laterals) 42 40FY 2012 Mainline 16 44FY'11 Actual 62 79 78 90 92 80 90 94 98 89 82 525-Year Avg. By Month 57 54 59 62 73 86 82 76 83 80 82 69

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June

6


There were 84 breaks and leaks reported in the month of August. The data shows that 73% of the breaks and leaks resulted from pipes made of cast iron material and 85% of the pipes were under 12 inches in diameter.

There were 84 breaks and leaks reported in the month of August. The data shows that 57% of the breaks and leaks reported, occurred in pipes 25-50 years old.

84

7

48

27

20

10

20

30

40

50

60

Total Breaks/Leaks

Water Main Breaks/Leaks by Pipe Age

Total Breaks/Leaks Under 25 Years 25-50 Years Over 50 Years Other

84 61

201

2

71

112

0

20

40

60

80

100

Total By Material By Pipe Size

Water Main Breaks/Leaks by Material & Size

# of Breaks/Leaks Cast Iron Ductile Iron PCP Other Under "12 12" & Over Other

7


Water Main Breaks & LeaksBreaks and leaks for the reporting month are unconfirmed, pending field verification

0

100

200

300

400

500

600

700

# of

Bre

aks

& L

eaks

FY 2011 Actual 55 45 67 176 277 647 366 96 59 39 49 83FY 2012 Actual 59 84 0 0 0 0 0 0 0 0 0 05-Year Avg. by Month 53 57 82 186 265 411 394 206 63 47 42 54

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

8


Cumulative Water Main Reconstruction Completed

0

5

10

15

20

25

30

35

40

Cum

ulat

ive #

of M

iles

Miles Constructed 2.29 6.99FY 2012 Goal - Cumulative 4.6 9.2 13.8 18.4 22.4 23.4 23.9 24.4 27.4 31.8 36.4 41

Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun

Water Main Reconstruction Completed

0

1

2

3

4

5

6

# of M

iles

Contract Work 1.48 3.35In-House Work 0.81 1.35FY 2012 Goal - Monthly 4.6 4.6 4.6 4.6 4 1 0.5 0.5 3 4.4 4.6 4.6

Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun

9


Sewer Main Repair & Replacement Completed

0

2

4

6

# of

Mile

s

Main Line Replacement 0 0.57Main Line Lining 1.44 1.79Main Line Bursting 0.17 0.13 0 0 0 0 0 0 0 0 0FY 2012 Goal - Monthly 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9


Cumulative Sewer Repair & Replacement Completed

0

5

10

15

20

25

30

35

Cum

ulat

ive

# o

f Mile

s

Sewer Main - Cumulative 1.61 4.1FY 2012 Goal - Cumulative 2.9 5.8 8.7 11.6 14.6 17.5 20.4 23.3 26.2 29.1 32.0 34.9


10


Sewer Lateral Lines Completed

0

0.5

1

1.5

2

2.5

# Mile

s Com

plet

ed

Lateral Line Completed 0.67 0.5 0 0 0FY 2012 Goal - Monthly 0.42 0.42 0.42 0.42 0.42 0.42 0.42 0.42 0.42 0.42 0.42 0.42


Cumulative Lateral Lines Completed

0

1

2

3

4

5

6

Cum

ulat

ive #

of M

iles

Lateral Line - Cumulative 0.67 1.17FY 2012 Goal - Cumulative 0.4 0.8 1.2 1.7 2.1 2.5 2.9 3.3 3.7 4.2 4.6 5.0


11

Small, Local and Minority Business Enterprise

Small, Local Business Enterprise Program – Status Update

The new Small, Local Business Enterprise Program, referred to as Standard Procedure SLBE 12-01 became effective on August 26, 2011. The Program incorporates the race- and gender-neutral remedies included in WSSC’s new Minority Business Enterprise Program (adopted on March 16, 2011) and the eligibility criteria for small businesses qualifying under Maryland’s Department of General Services’ Small Business Preference Program. Minority Business Enterprise Program – Status Update As part of the on-going MBE Program integration strategy, the SLMBE Office, in collaboration with the Human Resources Office, conducted special supplier diversity training sessions for WSSC employees involved in the contract administration and management functions. The training, “Mutual Respect Equals Success for WSSC's Supplier Diversity” provided participants with an opportunity to experience and resolve “real-world” scenarios related to passive and active discrimination in the marketplace affecting WSSC contracting practices while providing a foundation for appreciating diversity and inclusion in the contract administration and management practices at WSSC. The SLMBE Office, with the support of the Acquisition Office continues to enhance business processes to support the new MBE and SLBE Programs. As part of the compliance and enforcement efforts, the SLMBE Office completed new and significant sections to the WSSC Solicitation packages. The new Appendix A and Good Faith Effort Guide are now included in all WSSC solicitation packages. SLMBE Office Outreach Prince George’s County, “Understanding the Federal Government Procurement Process” On August 17, 2011, the SLMBE Office attended a seminar hosted by the Prince George’s County Minority Business Development Division. The event was held at the Surrattsville High School Library located in Clinton, Maryland. The seminar focused on understanding the federal government’s procurement process; how to be a successful bidder; how to do research on government contracts; and how to contact federal government procurement professionals. 2011 Annual MACo Summer Conference: “New Energy, New Outcomes” On August 17-20, 2011, members of the SLMBE Office attended and participated in the Summer Conference for MACo. The Conference provided educational sessions, meetings among professional groups, vendor exchanges, and informal events for county officials, sponsors, and exhibitors. Some of the key presentations were: The Federal Budget Deal and its local effects, and academic perspectives on the importance of the nation’s defense, as well as the practical effects of the physical facilities and high-level jobs on economic growth in Maryland. There were over 500 vendors that registered for this event. A Trade Show event allowed prospective vendors and attendees an opportunity to meet with federal, Maryland State, and local representatives to find out about contracting opportunities, and also for private companies to showcase their products and services.

12

Small, Local and Minority Business Enterprise

T. Howard Duckett Dam Outreach Event and Pre-Bid Conference On August 23, 2011, the SLMBE Office, in partnership with the Project Delivery Group, hosted an outreach event in conjunction with the pre-bid conference and site visit for the T. Howard Duckett Dam Rehabilitation Project (Solicitation No. BD4144A05). The purpose of the outreach event was to provide attendees with information on the project, review the scope of work and the construction requirements, and educate all firms about the new policies related to the SLMBE Program. The Project Delivery Group, the SLMBE Office, and the Acquisition Office were in attendance to conduct presentations and to answer questions about the solicitation process. There were approximately 35 vendors in attendance. Small, Local and Minority Business Enterprise Subcontracting Plan Changes

Montgomery County Contract No. 980100102 for Storm Water Management and Stream Restoration in Montgomery County, Maryland: On July 5, 2011, HGS, LLC dba/Angler Environmental , a majority-owned firm located in Hanover, Maryland submitted a request to add Empire Landscape, LLC, a certified-MBE firm with the Maryland Department of Transportation (MDOT #08-351 Female-owned) to its subcontracting plan. The original contract was awarded on March 23, 2010 in the amount of $1,600,000.00. Angler Environmental proffered 20% of the total contract value to twelve (12) certified-MBE firms (all certified by MDOT): Raymond R. Cahow, Inc. (Female-owned), 2%; Aultec, Inc. (African American), 2%; Century Fence Construction, LLC (Female-owned) 0.4%; Eco Fabriks, LLC (Asian American Sub-continent), 0.4%; Ed’s Tree Services, Inc. (Female-owned), 1%; Guardrails, Etc., Inc. (Female-owned), 0.4%; Island Builders Services, Inc. (Female-owned), 1%; Joe Epes Company (African American), 6.4%; Kim Engineering, Inc. (Asian American Pacific) , 2%; Native Terrain Restoration Services, Inc. (Female-owned), 4%; and Road Safety, LLC (Female-owned), 0.4%. Angler Environmental proffered 1% of the total contract value to Empire Landscape, LLC to provide material supply and landscaping. Also, Angler reduced the amount proffered to Kim Engineering percentage from 2% to 1%. All subcontracting plans have been validated by the SLMBE Office, and after careful review, the SLMBE Office approved Angler’s subcontracting plan changes. Contract No. 1023 for On-Call Emergency Contract: On July 27, 2011, Ross Contracting, Inc., a majority-owned firm located in Mount Airy, Maryland submitted a request to add J&M Concrete Sawing Service to their subcontracting plan. The original contract was awarded on March 20, 2009 in the amount of $1,100,000.00. The original contract contained a 10% SLBE subcontracting requirement. Ross Contracting, Inc. proffered 14.09% of the total contract value to three (3) SLBE subcontractors: JBD Utilities, Inc., 1.82%; K. L. Harrod Trucking & Asphalt, LLC, 10% and Mida’s Utility Supplies, Inc., 2.27%. Ross has proffered .09% to J&M Concrete Sawing Service, Inc., a majority-owned firm located in New Carrollton, Maryland in the amount of .09% for saw-cutting services. The addition of J&M will not impact the amount of subcontracting proffered to the approved SLBE firms. After careful review the SLMBE Office approved the subcontracting plan change. SLMBE Dashboard This month’s SLMBE dashboard is unavailable due to a focused effort to complete and finalize the FY 2011 Legislative Report.

13

Employee Recognition and Outreach

Top Ops Winners

Teams of water operators competed in AWWA’s Top Ops Competition – the “college bowl” of the water industry - answering a series of technical questions at the 2011 Tri-Association Conference in Ocean City (August 30 – September 2, 2011). The team of Ronnell High, Dinesh Bahadursign, and John Luu from the Patuxent Water Filtration Plant took Top Ops! They’re off to Dallas next year to compete in the AWWA National Championship. Congratulations! Maryland Association of Counties (MACO) WSSC’s booth and participation in the 2011 Maryland Association of Counties (MACO) Summer Conference, from August 17 - 20, 2011,was well received. Sen. Ben Cardin and Lt. Governor Anthony Brown were among the many lawmakers who visited and complimented the booth. Additionally, a number of state agencies’ representatives stopped by. A computer was set up at the booth for attendees wishing to register in the Centralized Bidder Registration (CBR) system. The Communications and SLMBE Offices staffed the booth. Members of IRO also attended the conference along with several Commissioners. Acquisition Office’s “Green Expo”

The Acquisition Office is helping WSSC become an environmentally responsible consumer and is starting the process via education. On August 24, 2011, the Acquisition Office hosted a Green Expo to promote environmental awareness to teams and offices within WSSC and the public. All suppliers on the Centralized Bidders Registration database were asked to participate. Sixty-three suppliers were interested, some who have contracts with WSSC and provide or offer green products and others who desire to provide WSSC green products. Thirty-seven suppliers participated and displayed products from sugar cane fiber paper, energy efficient hand dryers, green fertilizers, toner-free printers, alternatives to concrete and steel pipe, environmentally friendly industrial cleaning products, to chemicals delivered in refillable containers. The SLMBE Office participated in the Expo as an exhibitor. Approximately 180 WSSC employees attended the Green Expo to learn more about green product availability. Members of the Change Leadership Team were also in attendance. The feedback from the suppliers was positive, and they look forward to future Green Expos. 2nd National Capital Watershed Stewards Academy WSSC was notified on August 22, 2011 that Community Outreach Manager Kimberley Knox was selected to participate in the 2nd National Capital Watershed Stewards Academy. Sponsored by the Anacostia Watershed Society and the Audubon Naturalist Society, the academy runs from September through April with classes on storm water, soils, native plants and other related topics. Hurricane Irene

Many WSSC staff members worked tirelessly through the weekend of August 27, 2011, to ensure all operations continued with the arrival of Hurricane Irene. While we did experience four Sanitary Sewer Overflows (SSOs) totaling about 20-million gallons, staff worked hard to ensure that the media understood the impact of excessive rainfall on our wastewater treatment plants and pumping stations. All the media coverage was accurate and many reports detailed the flow our plants are designed to handle compared with the flow they experienced as a result of the hurricane.

14


Woodland Job Corps Center Internship Seven students from the Woodland Job Corps completed their Work-Based Learning Internship with WSSC on September 1, 2011. SLMBE Director as Featured Speaker Towanda R. Livingston, Director, Small Local Minority Business Office (SLMBE), was a featured speaker at two important minority and women’s business meetings on September 6 and 7, 2011, in Bethesda, Md. Ms. Livingston participated in a panel discussion at the Maryland Hispanic Business Conference about procurement opportunities at WSSC. She also took part in the “Power Conference: Women doing Business!” as a panelist in a workshop entitled “Doing Business with the WSSC” sponsored by Montgomery County Department of Economic Development. Community Outreach / Education August 18 Maryland Association for Environmental and Outdoor Education (MAEOE) Laurel, MD

WSSC hosted a training session to help 15 Prince George’s and three Anne Arundel County teachers who are working to get their schools certified as “Green Schools.” MAEOE’s training helps teachers learn how to incorporate lesson plans and other tools (such as demonstration gardens) into their instruction.

August 20 Back to School Fair Prince George’s County WSSC provided 500 bags with rulers, notebooks and pencils as part of the Prince George’s County Back to School Fair. WSSC also provided water coolers and cups for the visitors.

August 27 Back to School Rally Montgomery County

WSSC participated in the Montgomery County Schools’ Back to School Rally and provided school supplies for 500 students.

August 27 Fishing Derby Brookeville, MD

WSSC hosted another successful Fishing Derby at the Triadelphia Reservoir. Karen White, a middle school student, caught 24 fish to capture the prize of most fish caught. This was Karen’s third year in a row winning! Katherine Holtzrichter, an elementary school student and Karen White were co-winners for the heaviest fish category at .3 pounds.

August 29 Invasive Weed Removal Laurel, MD At Scott’s Cove Recreation Area, 160 students from the University of Maryland College Park removed kudzu and other invasive weeds to create a habitat that better supports birds and other wildlife along the reservoirs. The students also watered trees that had been planted by University of Maryland students over the past two years. WSSC staff explained to the students how the nearly 800 trees that have been planted help reforest the watershed.

August 30 Water-conservation and environmental-friendly landscaping presentation Gaithersburg, MD

15


Community Outreach Manager Kim Knox made a presentation to the Muddy Branch Alliance in Gaithersburg about water-conservation and environmentally-friendly landscaping.

September 7 “Ahorrar Aqua, Ahorrar Dinero” presentation Wheaton, MD

Carlos Rodriquez from the Lyttonsville Depot and Community Outreach Manager Kim Knox presented “Ahorrar Aqua, Ahorrar Dinero” (Save Water, Save Money). The presentation was made in Spanish at the Wheaton office of Casa de Maryland.

September 9-10 Prince George’s County Fair Upper Marlboro, MD

WSSC was well represented at the Prince George’s County Fair. At the nation’s longest-running fair, WSSC promoted its services to all the visitors to our booth. This event draws more residents from Prince George’s County than any other event on WSSC’s calendar.

September 10 New Carrollton Day New Carrollton, MD

WSSC staff met with customers during New Carrollton Day at Beckett Field. This annual event is always a great opportunity to connect with customers from the surrounding areas and answer any questions they may have about WSSC and the services we provide.

September 10-11 Damascus Community Fair Damascus, MD

WSSC participated in the Damascus Community Fair. The event is sponsored by Damascus Future Farmers Association and Alumni, the Damascus Livestock Club, and community 4-H clubs. The fair promotes Damascus and its agriculture. WSSC reconnected with the folks in the Damascus area who helped with a trash cleanup at the Damascus Water Tank in November 2010 as well as created partnerships with other local groups.

September 10 Trash pick up Laurel, MD

The cross-county and wrestling teams from Pallotti High School will be picking up trash at the Supplee Lane Recreation Area. Pallotti’s cross-country track course is at Supplee Lane and the wrestling coach’s family farm became a part of the Supplee Lane Recreation Area.

September 16 “Senior Sun Fest” Upper Marlboro, MD

This event provides WSSC with an opportunity to talk to our “senior” customers throughout Prince George’s County about our many services.

September 17 21st Annual Poolesville Day Poolesville, MD

WSSC staff were on hand at the 21st Annual Poolesville Day. This event drew customers throughout the northeastern section of Montgomery County with its parade, music and many activities for children and families. It gave WSSC an opportunity to meet and talk with our customers in upper Montgomery County.

September 17 Ports Town Day Bladensburg, MD

Ports Town Day was held at the Bladensburg Waterfront. WSSC was there with information about “Can the Grease” and other WSSC services. This event is always a great draw and is one of the most popular events in Prince George’s County.

16


September 17 Invasive Weed Removal Dayton, MD The Izaak Walton League of America (IWLA) - Wildlife Achievement Chapter removed invasive weeds from areas around the trees that they helped plant over the last ten years at WSSC’s Pig Tail Recreation Area. IWLA - Wildlife Achievement will be also checked on the Pawpaw and Elderberry seedlings that they planted in October 2010.

September 17 Invasive Weed Removal Brookeville, MD

Members of a Brownie Troop from Silver Spring helped to remove invasive weeds from WSSC’s Azalea Garden at Brighton Dam as they celebrate Girl Scouts USA’s Year of Water. The elementary students are learning about the importance of watersheds and WSSC was happy to host them at a watershed that provides their drinking water.

September 18 Prince George’s County Hispanic Fair Adelphi, MD

WSSC’s booth was staffed by Spanish-speaking employees who provided vital information about WSSC and its services.

September 19 EPA’s World Water Monitoring Day Washington, DC

The EPA’s World Water Monitoring Day was held at Haines Point in Washington, DC. Staff from Communications and Community Relations and the FOG Unit provided hands-on experiments so students could learn about the exciting field of water quality.

17

Budget Report

Monthly Status Report

The August 2011 financial information, including the August Monthly Status Report, will not be available this month.

18

Budget Report

Operating Revenues

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000


$ In

Thou

sand

s

FY 2011 Actual FY 2010 Actual FY 2009 Actual

Operating Expenses

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000


$ In

Thou

sand

s

FY 2011 Actual FY 2010 Actual FY 2009 Actual

19

Budget Report

Cumulative Water/Sewer Net Revenue

-15

-5

5

15

25

35

45

55

Sept Oct Nov Dec Jan Feb Mar Apr May June

(in m

illio

ns)

FY 2009 Actual FY 2010 Actual FY 2011 Actual FY 2011 Projected

20

Documents

General Manager’s Report - WSSC Water · FY 2012 Goal - Monthly 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 2.9 July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Cumulative Sewer