General Insurance 1

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    ACKNOWLEDGEMENT

    I would like to express my gratitude to all those who gave me helping

    hand incompleting this term paper. I want to thank my teacher

    LECT.MANPREET KAUR KALER for helping me whenever I needed it the

    most. My friends have also supported me in my work. I want to thank

    them all for their help, support, interest and valuable hints.

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    INDEX

    SRNO CONTENTS PAGE NO

    1. Concept of insurance 4

    2. Basic insurance terminologies 4

    3. Origin of insurance 5

    4. General insurance 6

    5. Insurance sector 6

    6.

    Development of general insurance 107. De tariffing of general insurance 11

    8. Insurance products 12

    9. General insurance council 13

    10. Investment polcies of GIC 13

    11. Current trend in insurance sector 14

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    THE CONCEPT OFINSURANCE

    Insurance is a contract between

    two parties where by one partycalled insurer under takes in

    exchange for a fixed sum called

    premiums, to pay the other party

    called insured a fixed amount of

    money on the happening of a

    certain event.

    Insurance is a protection against

    financial loss arising on the

    happening of an unexpected event.

    Insurance companies collect

    premiums to provide for this

    protection. A loss is paid out of the

    premiums collected from the

    insuring public and the Insurance

    Companies act as trustees to the

    amount collected. For Example, in

    a Life Policy, by paying a premium

    to the Insurer, the family of the

    insured person receives a fixed

    compensation on the death of the

    insured. Similarly, in a car

    insurance, in the event of the car

    meeting with an accident, the

    insured receives the compensation

    to the extent of damage. It is a

    system by which the losses

    suffered by a few are spread over

    many, exposed to similar risks.

    Insurance is a mechanism for

    transferring risk and reducing risk

    by having a large number of

    individuals who share in the

    financial losses of the group. Risk

    in hibitsaction and is highlysubjective on an individual basis.

    Insurance objectifies risk. People

    trade the possibility of financial loss

    for the relative certainty of the

    premium paid and reimbursement

    for loss. Insurance frees people to

    take action even in the face of

    possible financial loss. Thus,

    insurance provides utility even if no

    loss ever occurs.

    Some people believe insurance is

    similar to gambling or opening a

    savings account.

    BASIC INSURANCETERMINOLOGIES

    Insured

    The person known as the policy

    holder ,a person with insurance

    coverage.

    Insurer

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    A company licensed to transact the

    business of insurance and issue

    insurance policies.

    Policy

    It's the written contract between an

    insurance company and its insured.

    It defines what the company agrees

    to cover for what period of time and

    describes the obligations and

    responsibilities of the insured.

    Premium

    It's the amount of money a

    policyholder pays for insurance

    protection.

    Claim

    It's the notice to the insurance

    company that under the terms ofa

    policy, a loss maybe covered.

    Indemnity

    Legal principle that specifies an

    insured should not collect more

    than the actual cash value of a loss

    but should be restored to

    approximately the same financial

    position as existed before the loss.

    Agent

    A licensed person or organization

    who sells insurance and represents

    the insurance company to

    the policy holder.

    ORIGIN OF INSURANCE

    Whenever there is uncertainty

    there is risk. We do not have any

    control over uncertainties which

    involves financial losses. The risk

    may be certain events like death,

    pension, retirement or uncertain

    events like theft, fire, accident, etc.

    Insurance is a financial service for

    collecting the savings of the public

    and providing them with risk

    coverage. It comes under service

    sector and while marketing this

    service due care is taken in quality

    product and customer satisfaction.

    The main function of the Insurance

    is to provide protection against the

    possible chances of generating

    losses. The insurance sector in

    India has come a full circle from

    being an open competitive market

    to nationalization and back to a

    liberalized market again. Tracing

    the developments in theIndian

    insurance sector reveals the 360-

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    degree turn witnessed over a

    period of almost two centuries.

    GENERAL INSURANCE

    General (non life) insurance

    provide a short term coverage

    ,ususall for a period of one year.general insurance transact fire

    insurance, motor insurance, marine

    insurance, and miscellaneous

    insurance business. Among these

    categories fire and motor

    insurance business are

    predominant motor vehicle

    insurance is compulsory in india

    and the motor insurance portfolio

    constitutes around 40 percent of

    the total gross premium collected

    by the general insurance

    industry .Moreover, motor

    insurance due to third party liability

    claims has substantially contributed

    to underwriting losses.

    The government nationalized the

    general insurance business on 1

    jan 1973, by passing the general

    insurance business act, 1972.prior

    to nationalization, insurance

    business was concentrated in

    urban area.

    INSURANCE SECTOR

    The opening up of Insurance sector

    was a part of theon going

    liberalization in the financial sector

    of India. The changing face of the

    financial sector and the entry of

    several companies in the field of

    life and non life Insurance segmentare one of the key results of these

    liberalization efforts. Insurance

    business by way of generating

    premium income adds significantly

    to be the GDP. Over the past three

    years, more than thirty companies

    have expressed interest in doing

    business in India. The IRDA

    (Insurance Regulatory

    Development Authority) is the

    regulatory authority, which looks

    over all related aspects of the

    insurance business. The provisions

    of the IRDA bill acknowledge many

    issues related to insurance sector.

    The IRDA bill provides guidance for

    three levels of players - Insurance

    Company, Insurance brokers and

    Insurance agent. Life Insurance

    sector is one of the key areas

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    where enormous business potential

    exists. InIndia currently the life

    insurance premium as a

    percentage of GDP is 1.3 %

    against, 5.2 per centin the US.General Insurance is another

    segment, which has been growing

    at a faster pace. But as per the

    current comparative statistics, the

    general insurance premium has

    been lower than life insurance.

    General Insurance premium as a

    percentage of GDP was a mere 0.5

    'per cent in 1996. In the General

    Insurance Business , General

    Insurance Corporation (GIC) and

    its four subsidiaries viz. New India

    Insurance, Oriental Insurance,National Insurance and United

    India Insurance, are

    doing major business. The General

    Insurance Industry has been

    growing at a rate of 19 percent

    per year.

    The entry of several private

    insurance companies, particularly

    international insurance companies,

    through joint ventures, will speed

    up the process of insurance

    mobilization. The competition will

    unleash new schemes and

    benefits, which will give consumers

    a better Chance to save as well as

    insure. The regulatory system in

    India is relatively new and takes

    some more time to make the

    Insurance sector a perfectly

    competitive one. Insurance

    Regulatory Authority of India issued

    regulations on 15 subjects which

    included appointed. Actuary,

    actuarial report, Insurance agents,

    solvency margins, reinsurance

    registration of Insurers, and

    obligation of insurers to rural and

    social sector, investment and

    accounting procedure. The reform

    in Insurance in India is guided by

    factors like availability of a variety

    of products at a competitive price,

    improvement in the quality of

    customer services etc. Also the

    employment opportunities in the

    Insurance sector wil1increase as

    major players set their businessplans in India. The policy of the

    government to openup the financial

    sector and the Insurance sector is

    expected to bring greater FDI

    inflow into the country. The

    increase in the investment limit in

    this vital sector has generated

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    considerable business interests

    among the foreign Insurance

    companies" Their entry wil1

    certainly change the Insurance

    sector considerably

    Sector and companies in general

    insurance:

    There are four nationalized and

    nine private general insurance

    companies:

    The government notified the

    general insurance corporation of

    india (GIC) as an Indian reinsurer

    in November 2000. With this the

    four public sector companies which

    were subsidiaries of GIC have

    been delinked from it and are noe

    broadly run as board managed

    companies. the four public sector

    companies are:

    The oriental insurance

    company limited.

    The new india assurance

    company limited.

    The national insurance

    company limited.

    The united india insurance

    company limited.

    The private sector general

    insurance companies are:

    The general Royal sundram

    alliance insurance company

    limited.

    Reliance general insurance

    company limited.

    IFFCO Tokio general

    insurance company

    limited.

    TATA AIG general

    insurance company limited.

    Bajaj Allianz general

    insurance company limited.

    ICICI Lombard general

    insurance company limited.

    Cholamandalam general

    insurance company limited.

    HDFC-Chubb general

    insurance company limited.

    Star health and alliedinsurance company limited.

    Two new public sector entrants in

    general insurance business are:

    Export credit guarantee

    corporation limited.

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    Agriculture insurance

    company of india Ltd.

    The minimum paid up capital of the

    general insurance companies was

    raised to Rs 100 crore under the

    modified insurance Act.the four

    nationalised general insurance

    companies enhanced their paid up

    capital from 40 crore to Rs 100

    crore.

    The general insurance market is

    not big as the life insurance market.

    While life insurance accounts for 81

    per cent of the insurance market in

    india, general accounts for the

    remaining 19 per cent.

    General insurance products

    Fire insurance

    This cover the following:

    Bulding or flat.

    Furniture fixtures and other

    contents.

    Loss of profit, that is,

    consequently loss.

    Fire insurance is comprehensive

    policy which covers loss on

    account of fire, earthquakes, flodd,

    strike. It can be taken only by

    premises to be insured.fire

    insurance segment is the most

    lucrative as fire rate as govern by

    tariff.the compitation is maximum in

    the segment .bulk of the premium

    comes from corporate clients with

    large industrial assets. fire

    insurance today accounts for a fifth

    of business for non-life insurance

    companies and brings in most of

    their profits.

    Motor insurance

    The coverage is for the following:

    Various types of cars,

    trucks, two-wheelers, and

    three wheelers.

    There are two types of motor

    insurance namely:

    Third party insurance which

    only insure the party other

    than the owner in an

    accident.

    Comprehensive insurance

    which insure the owner as

    well as the third party

    involved.

    In motor insurance, the rates were

    revised upwards twice,once in1982

    and then in 1990 as the high cost

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    of repairs coupled with third party

    claims had adversely affected the

    incurred loss ratio.motor insurance

    is mandatory leading to good

    amount of premium collection but it

    is not financed upon as it could

    lead to litigation problem.motor

    insurance is the single largest and

    the fastest growing business line

    for insurance companies .

    Marine cargo insurance

    This covers:

    Cargo in transit.

    Cargo declaration policy.

    Marine hull insurance.

    Inland vessels, ocean going

    vessels,fishing and scaling vessels,

    freight at risk,construction of

    ships,ship breaking insurance.the

    marine hull portfolio is a Rs 400

    crores business and detarifing the

    competition among general

    insurance to offer cheaper prices

    wil increase,as a result the shiping

    industry will be the beneficiary.

    Some of the General Rules:1.

    Mis-description :

    The insurance policy shall be void

    and all the premiums paid byinsured may beforfeited by the

    insurance company in the event of

    mis-presentation or mis-declaration

    and/or non-disclosure of any

    material facts.

    2.

    Reasonable care :

    The insured shall take all

    reasonable steps to safeguard the

    property insuredagainst any loss or

    damage. Insured shall exercise

    reasonable care that

    onlycompetent employees are

    employed and shall take all

    reasonable precautions toprevent

    all accidents and shall comply with

    all statuary or other regulations

    3.

    Fraud :

    If any claim under the policy may

    be in any respect fraudulent or if

    any fraudulentmeans or device are

    used by the insured or any oneacting on the insureds behalfto

    obtain any benefit under the

    insurance policy, all the benefits

    under theinsurance policy may be

    forfeited.

    4.

    Few basic principles of general

    insurance are :1. insurable interest2. utmost good faith3. subrogation4. contribution5. indemnity

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    Risks of loss not covered undergeneral insurance are:

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    The loss or damage or

    liability or expenses whether direct

    or indirect occasion byhappening

    through or arising from any

    consequences of war, invasion, act

    of foreignenemy, hostilities(whether

    war be declared or not), civil war,

    rebellion revolution, civilcommotion

    or loot or pillage in connection

    therewith and loss or damage

    caused bydepreciation or wear and

    tear.However the risk of loss or damageby war can be insured by paymentof additionalpremium in some cases only

    Development of general insurance:

    British and other foreign insurance

    companies transacted general

    insurance business in india through

    their agents. Subsequently,they

    established their companies

    inindia. The triton insurance

    company limited was the first

    general insurance company

    established in Calcutta in

    1850.Foreign companies had a

    monopoly in the insurance

    business upto the close of

    nineteenth century.the first Indian

    company to transact general

    insurance business was Indian

    mercantile insurance company

    limited in Bombay in 1907.in

    1957,the general insurancecouncil .Framed a code of conduct

    for insuring fair transaction of

    general insurance business. A

    controller of insurance was

    appointed to implement this code of

    conduct.

    In 1965 , insurance floated a

    reinsurance company,Indian

    reinsurance corporation limited, for

    retention of the general insurance

    business in india. In 1961,the

    Indian guarantee and general

    insurance company limited ,a

    government company along with

    Indian reinsurance corporation

    were notified as Indian reinsurance.

    The insurance companies

    voluntary ceded to each of them 10

    percent of their gross directpremium. In 1960,the govt of made

    it mandatory for every insurer to

    ceded 20 percent in fire and marine

    cargo,10 percent in marine hull and

    miscellaneous insurance and 5

    percent in credit and solvency

    business to these two

    reinsurancers.

    In1966 , Indian reinsurance

    companies are formed the

    reinsurance pools in fire and hull

    department for retention of higher

    premiums in the country. The

    members companies ceded aspecified percentage of premium to

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    the respective pools which were

    managed by two statutory

    reinsurance.

    The government nationalized the

    general insurance business Act

    1972. One hundered and seven

    insurer including the branches of

    foreign companies operating in

    india were amalgamated and group

    into four companies, namely the

    national insurance company limited

    ,the new india assurance company

    limited ,the oriental insurance

    company limited,the united india

    assurance limited..the general

    insurance corporation as a holding

    company of these four companies

    in November 1972.

    The general insurance company is

    smaller than the life insurance

    company. The total market size in

    annual premium is about half of

    that life insurance. The general

    insurance in nidia has currently

    about Rs20,000 crores of premium

    income with a five year

    compounded annual growth rate in

    the 16 percent range. The demand

    for general insurance is still

    generated by some of mandatory

    or regularitybrequirements. Motor

    vehicle insurance is compulsoryand hence motor insurance

    premium dominates the total

    premium portfolio.the growth of

    general insurance business is

    hampered by lack of product

    innovation,lack of quality data on

    risks and associated parameters

    handicaps product innovation.

    De-tariffing of non-life insurance

    products:

    Most of the non-life insurance

    business transacted in india was

    governed by tariffs. Tariffs are

    documents that prescribe the rates

    as well as policy coverage and

    condition pertaining to a class of

    insurance. This had resulted in a

    very little room for competition in

    these areas. This also left very

    less incentives for a rating better

    managed risks, thus resulting in

    avoidable claim costs for the

    insurers. To add fuel to fire

    ,features like adverse selection and

    moral hazard ensured that bottom

    lines of insurance always under

    pressure regardless of volume of

    business. The year 2007 will

    witness a switch over to atariff-free

    pricing regime for non life

    insurance. This is excepted to bring

    about hectic competition in pricing

    of non life insuranceproducts.hoeever,with a view to

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    ensuring a gradual transition to a

    free market regime,the regulator

    has put on hold the freedom

    tomodify coverage or policy

    conditions.

    De=tariffing of motor insurance

    from 1 january, 2007,will be the

    biggest deregulation in the

    insurance industry since

    nationalization. Motor insurance

    today accounts for over 35 percent

    of the premium income of non life

    insurance companies . IRDA

    adopted a phased approach to

    detariffing in motor insurance.

    With a view to pre-empting a

    rate war in motor

    insurance,the regulator has

    asked companies not to

    offer vehicle cover at rates

    lower then 10 percent of the

    tariff.

    If the companies want to

    offer higher discount after

    jan 2007,they would have to

    explain their pricing

    rationale.

    Insurance are allowed to

    marginally increase the rates

    for third party insurance.

    The third party premium

    would go into a special pool

    which will be managed by

    general insurance counciland claims will be paid out of

    this pool.

    If the premium in the pool is

    inadequate to meet all

    claims,the claim shortfall be

    shared by the insurer in

    proportion of their overall

    business size.

    Insurance companies will

    receive 10 percent of the

    premium as management

    expenses,while general

    insurance council will get2.5

    percent for managing the

    pool.

    In the first phase,companies

    will issue polcies and settle

    claims through their

    branches.the claims shortfall

    Would be shared by the

    industry at the end of the

    year.

    GENERAL INSURANCE

    COUNCIL:

    The function of the general

    insurance council include aiding

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    and advising the insurer carrying

    on general insurance business in

    the matters of setting up standards

    of conduct and sound practice and

    in the matter of rendering efficient

    services to holders of policies of

    general insurance. The council has

    deliberated on issues relating to de

    tariffing of the motor insurance

    business,review of the motor

    vehicles Act and structure of

    compensation/remuneration

    payable to agents.

    INVESTMENT POLICY OF GIC

    Central Govt. securities being not

    less than20%

    State Govt. securities and othergovernment guaranteed securities,

    including (1) above, being not

    less than30%Loans to HUDCO/DDA/GIC-HFand to state govts. For housing andfirefighting equipment, notless than15%

    Market sector not more than 55

    CURRENT TRENDS ININSURANCE SECTOR

    India's insurance sector is zooming

    to show an unprecedented

    progressive growth of more

    than200% by the period of 2009-

    10. The Associated Chambers of

    Commerce and Industry of

    Indiahas clocked out the fact that

    during this period, private players in

    the industry will see a growth of

    about 140 per cent, owing to the

    adoption of the aggressive

    marketing techniques in

    comparison of the growth rate of 35

    per cent-40 per cent achieved bythe state owned insurance

    companies. The chamber is

    expected to poise the business of

    insurance to reach at

    Rs.2000billion in coming 2 years

    from the present level of Rs. 500

    billion. With the result of adoption

    of the intense marketing strategies

    by the private players, the

    declination has been witnessed in

    respect of the share of the state

    owned insurance companies

    captured in the market. The market

    share fallout has been noticed in

    context of such companies like

    GIC, LIC, which have comedown to

    nearly 70 per cent in the past 4-5

    years from the 97 per cent. The

    experts have forecasted the more

    severe competition in the insurance

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    sector likely to be occurred in the

    near future. Till recently, insurance

    sector was majority driven by the

    government sector players but now

    many private sector multinational

    players have come into the picture.

    Like HDFC, ICICI, Kotak, Mahindra

    and Birla Sunlife. Insurance sector

    has been characterized as the

    booming sector of the Indian arena,which has shown the growth rate of

    more than 15 per cent to 20

    percent. Insurance in India is put

    under the federal subject and is

    governed by the Insurance

    Act,1938, the Life Insurance

    Corporation Act, 1956 and General

    Insurance

    Business(Nationalization). Act,

    1972, Insurance Regulatory and

    Development Authority(IRDA) Act,

    1999 and by various other acts.

    The roots of the insurance sector

    can be tracked down in the year

    1818 in the formation of thelife

    insurance Corporation in Calcutta.

    The idea was to provide means to

    the English widows.During that

    time different premiums were

    charged for the Indian and English

    people lives. In1870, the Bombay

    Mutual Life Insurance Society

    started its insurance business and

    it chargedthe same premium from

    all people irrespective of whether

    they were Indian or English. In the

    year 1912, insurance regulation

    was started due to the passing of

    the Life Insurance Companies Act

    and the Provident Fund Act. By the

    year of 1938, in India there were

    total 176 insurance. companies. In

    the year of 1938, with the passing

    of Insurance Act, 1938 there was

    the introduction of the first

    comprehensive legislation. It was

    passed with the aim of providing

    the strict state control over the

    insurance business. After the

    independence, insurance sector in

    India grew at a much higher pace.

    In the year 1956, Indian

    government combined together 245Indian and foreign insurers and the

    provident societies under the name

    of nationalized

    monopolycorporation. It was the

    same period when the life

    insurance corporation (LIC)came

    into theexistence by the passing of

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    the Act of Parliament and through

    the contribution of capital around

    Rs. 5 crore. Till 1972, private sector

    has enjoyed somehow monopoly in

    the general insurance sector. There

    were around 107 private

    companies in the field. With the

    effect of the General Insurance

    Business (Nationalization) Act,

    1972, the general insurance

    business got the India. Due to the

    amalgamation of 107 private

    insurance companies, 4 new

    companies, as the subsidiaries of

    the General Insurance Company,

    came into effect- National

    Insurance Company, New India

    Assurance Company, Oriental

    Insurance Company and United

    India Insurance Company.

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