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Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD [email protected]

Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD [email protected]

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Page 1: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Gender & Communication

Alison NesbittPhD Student

School of Psychology, [email protected]

Page 2: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Lecture Aims

• To reflect on the relationship between language and thought......and power

• To examine whether women and men communicate differently

• To consider the implications of the view that women and men do communicate differently

Page 3: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Discursive Psychology

• Language as social action• Discursive devices• Discursive resources / discourseshttp://www.clinique.co.uk/• ‘methodology’

Page 4: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Discursive Devices

• Disclaimers e.g. “I’m not racist/sexist/ageist/ but ........”

• Extreme case formulation e.g. “This house is always a mess.”

• Active Voicing e.g. He kept saying to me, ‘you know what I mean’ and I kept replying, ‘no! I have no idea what you mean.’

Page 5: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

The Mars & Venus dichotomy

• Men are from Mars, Women are from Venus (Gray, 1993)

• The essential truth that women and men are completely different from each other

• These differences are basic common sense• Miscommunication is inevitable• Accept and embrace differences to improve

communication

Page 6: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Gender and Speech Styles

Venus• Women speak indirectly

and inexplicitly• To fully express their

feelings they use various superlatives, metaphors and generalisations

e.g. “The house is always a mess”

Mars• Men’s speech is clear,

direct and straightforward

• Men use speech as a means of conveying only facts and information

• A woman’s words can mislead a man!

“It’s not always a mess”(Gray, 1993, p61)

Page 7: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

The Mars & Venus dichotomy

• It is difficult for men to spot the hidden messages in women’s talk

• As a result women feel unheard • Men get labelled as bad listeners• Women are deficient communicators• If women improve their skills,

miscommunication can be avoided

Page 8: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Predecessors of the Mars/Venus Dichotomy

• Onus on women to be more communicatively competent

• Rape prevention programmes– focus on victim’s ability to say ‘no’ so that it is

heard and understood. Emphasis on a direct and explicit refusal.

– http://www.journeyworks.com/imagepage.asp?limage=images/5078-Large.jpg

Page 9: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Conversation Analysis

• Aims to develop an understanding of the underlying structures of naturally occurring conversations

• Relies upon careful attention to small details such as pauses, in breaths, out breaths, overlapping, hesitations, false starts, self-corrections

• Speakers and listeners have implicit knowledge of these micro-level features

• We draw upon these details because of their interactional or social relevance.

Page 10: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

AcceptancesAcceptances are typically immediate, direct, straightforward. There is no pause between the request and the acceptance. Rather, there is overlap (Kitzinger and Frith, 1999).

Example 1A: Why don’t you come up and see me some[timeB: [I would like to

(Atkinson and Drew, 1979: 58)Example 2A: We:ll, will you help me [ou:t.B: [I certainly wi:ll.

(Davidson, 1984: 116)

Page 11: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

RefusalsRefusals routinely incorporate complex features (Kitzinger and Frith, 1999)

Example 3Mark: We were wondering if you wanted to come over Saturday, f ’r dinner.(0.4)Jane: Well (.) .hh it’d be great but we promised Carol already.

(Potter and Wetherell, 1987: 86)

Example 4A: Uh if you’d care to come and visit a little while this

morning I’ll give you a cup of coffee.B: hehh Well that’s awfully sweet of you, I don’t think I canmake it this morning. .hh uhm I’m running an ad in thepaper and-and uh I have to stay near the phone.

(Atkinson and Drew, 1979: 58)

Page 12: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Refusals(i) delays, e.g. pauses and hesitations, like the four-tenths of a

second pause in Example 3, and the filled pause ‘hehh’ in Example 4;

(ii) prefaces (also referred to as ‘hedges’) e.g. use of markers like ‘uh’ or ‘well’

(‘well’ is used in both the preceding extracts);

(iii) palliatives, e.g. appreciations, apologies, token agreements etc. Which serve to alleviate the pain caused by the refusal; compliments such as ‘it’d

be great’ or ‘that’s awfully sweet of you’ are both examples of palliatives.

Page 13: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Refusals

(iv) accounts, i.e. explanations/justifications/excuses for why the invitation is not being accepted as in Examples 3 and 4. It is common (as in the preceding examples) for people to present accounts which suggest that the person refusing the invitation cannot accept it (rather than that s/he chooses not to). It has a ‘no blame’ quality and functions to avoid negative consequences.

(Potter and Wetherell, 1987: 86).

Page 14: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Social Conventions• Focus group discussion with all male heterosexual participants aged 19 to

34 • Refusing an invitation to go to the pub (O’Byrne, Rapley, & Hansen, 2006) Extract 1: FG1203483 Cam: That depends if they’re like really84 anxious or keen for you to go (.) for85 whatever reason basically you might like86 come up with an excuse to let ’em down87 softly (.) otherwise you might just go,88 “ah (.) nup (.) don’t feel like it”89 Kyle: Direct approach90 Cam: Yep91 Kyle: “No tha(heh)nkyou (.) I’m feeling seedy92 from last night”

Page 15: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Extract 2: FG0705128 John: You could come up with one of ya (.) your129 clichés like “I don’t think this is a good130 idea”, or ah, you know, “I’m not ready for131 this” or you know one of the clichés (.)132 as soon as you come out with that cliché133 they know (.) they know what you’re trying134 to say because it’s used all the time,135 whereas if you sort of (.) try and dance136 around the clichés they might not get the137 point straight away

Page 16: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Conforming to cultural normsExtract 1: FG12034

155 James: I don’t think I’d (.) don’t think I’d ever156 say “no”----------------------------------------------------------------------------------- 166 James: And then they’d start to get the (.) get167 the idea (.) I’d call a cab168 Andrew: (inaudible) rather sensitive excuse (.) I169 guess170 John: Yeah you don’t wanna say171 George: You couldn’t say “no”, could you172 John: You don’t wanna say “no (.) I don’t like173 you now” (.) you know you’d come up with174 some excuse

Page 17: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Lecture Aims

• To reflect on the relationship between language and thought......and power

• To examine whether women and men communicate differently

• To consider the implications of the view that women and men do communicate differently

Page 18: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Language and Thought

Sapir-Whorf hypothesis (Whorf, 1956): we do not simply and passively use language to record what we find in the world; rather, our ideas are imposed on our environment by the language we have available to us.

Linguistic development (Quigley, 2001):Does the child acquire language, or language acquire the child?

Social Constructionism

Page 19: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Cognitive Interface

• Language and linguistic knowledge are cognitive components

• Cognition is the interface between language and social action

• The brain as a system of organisation that can locate, retrieve and use the information it contains

• The brain cannot possibly process all sensory stimuli at any given moment

• Selection: What information gets processed? What do we notice, pay attention to and consciously think about?

Page 20: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Cognitive Interface• Categorising and prototyping are cost-effective• They allow us to think automatically, quickly and

effortlessly• The world is a highly complex place• Without categorising, processing stimuli would

be long and laborious• Instead we use heuristics or ‘rules of thumb’

which serve as a cognitive ‘short cut’• In so doing, we lose information and details, and

we make general assumptions

Page 21: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Cognitive Interface• We categorise people into groups where some

group members are seen as more typical or representative than others

• We construct a simplified and limited model of the group from the characteristics of a few group members and apply these to the whole group

• Stereotypes are often exaggerated, and stereotyping is a process of applying a simplified model to a real complex individual

• Stereotypes gain credibility because they are easy to perceive rather than because they are true.

Page 22: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Psychology

Does psychology perpetuate stereotypes?How/How not?

Page 23: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Gender Similarities

• The Gender Similarities Hypothesis by Janet Hyde (2005)

• Meta-analysis of gender differences in a range of abilities e.g. Mathematical / Spatial/ Throwing

• Gender differences in aggression, self-esteem, body image.

Page 24: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Gender Similarities

• Hyde found gender had large effect on differences in throwing , aggression and masturbation

• Verbal and communicative differences were slight

• Hyde’s conclusion: It is time to consider the cost of over-inflated claims of gender differences.

Page 25: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

Reading:

• Goddard, A., & Meân, L. (2009). Language & Gender. Oxon: Routledge

Page 26: Gender & Communication Alison Nesbitt PhD Student School of Psychology, TCD nesbitam@tcd.ie

References• Cameron, D. (2007) The Myth of Mars and Venus. Oxford: OUP.• Gray, J. (1993) Men are from Mars, Women are from Venus. New

York: Thorsons.• Hyde, J.S. (2005) The Gender Similarities Hypothesis. American

Psychologist, 60 (6)• Kitzinger, C. and Frith, H. (1999) Just say no? The use of

conversation analysis in developing a feminist perspective on sexual refusal. Discourse and Society, 10 (3), 293 -316

• O’Byrne, R., Rapley, M. and Hansen, S. (2006) ‘You couldn’t say no, could you?’: Young men’s understanding of sexual refusal. Feminism & Psychology, 16.

• Potter, J. and Wetherell, M. (1987) Discourse and Social Psychology. London: Sage