Clifford M. Andrews 1201.5 Fisher Dr, Tyler TX: Perm Address

114 Acacia Arch, Portland TX: Temp Address Contact Phone: (361) 205-4732

Email Address: Clifford.Andrews@gmail.com

CAREER OBJECTIVE:

To obtain a challenging position, that will allow growth and diverse responsibilities. Given the opportunity to share my

current knowledge, I will be an asset to your company.

SUMMARY OF QUALIFICATIONS:

U. S. Navy, Honorable Discharge

5 years of Quality Assurance

17 years Collections & Cust. Serv.

OSHA - 30

HAZWOPER - 24

Class A-CDL-R

Quickly & easily resolve problems

Carpenter & Carpenter Helper 2&3

Microsoft Office 360

Exceptions Management

Implementation of Procedures

T.W.I.C. Card / Exp: 2019

Hydro-blasting & Sand-blasting Plasterer & Masonry worker

Texas Public Notary

Preventive Maintenance Systems

Warehouse Manager

EXPERIENCE:

07/1998 to Present Self Employed Construction and Carpentry Dallas, TX - Cincinnati, OH - Covington, KY - Corpus Christi, TX

I have owned my own small business in which I supplement my income by perform all types of Carpenter and construction work. I specialize in poured concrete patios but have built homes from the ground up. I have covered every portion of carpentry to include plumbing, electrical, masonry, and landscape work.

09/2014 to 02/2015 CB&I Construction Corpus Christi, TX I have been working with CB&I Construction for the past five months as a Industrial Carpenter Helper 2. Specialize in setting concrete forms.

07/2011 to 11/2012 United Recovery Systems Covington, KY

As a recovery specialist I specialized in debt collections, debt resolution and ownership assessments. Provided detailed asset possession of consumer to client for possible further litigation. Used research and tracking skills to deter blocking attempts from consumers.

06/2009 to 07/2011 Zwicker & Associates P.C. Heron, KY

Managed multiple accounts and developed professional relationships with debtors by working with them to develop repayment arrangements for delinquent accounts. Assessed and documented debtor’s financial ability to pay and establish repayment agreements. Located, Land & Title research, ownership assessment. Prepared accounts for litigation. Facilitated debt resolution and money collection. Advanced to the Debt Management Department.

03/2006 to 06/2009 Spirit of America National Bank Milford, OH Working in the Quality Assurance department, I was responsible for compliance with State and Federal banking laws. Investigated, facilitated and ensured exceptions to policy and procedures, compliance requests, department security audits and other credit reviews, between various departments within the company. Provided recommendations on process improvements. Developed and analyzed reports as required with Envision Quality Monitoring 8.4 software.

02/2005 to 03/2006 Fannie Mae Corporation Cincinnati, OH Liaison to the Ohio Attorney General’s Office, for the Ohio State and Schools Tax collection. Fielded inbound and outbound, accounts receivable and collections calls. Managed accounts receivable and served as Auditor of Corporate and Domestic Collections

01/2004 to 10/2004 Nationwide Recovery Systems Carrollton, TX Audited 500 accounts per day and evaluated 5 out of 130 collectors weekly. Enforced Standard Operating Procedures to meet client’s specifications on a daily basis and profiled spread sheets daily. Vital lead member in the implementation of new company policies. Performed Skip tracing, Land & Title research, and ownership assessment. Fielded inbound and outbound calls, cold call collections, and 60–120 days delinquent. Enforced guidelines set by the FDCPA.

06/2000 to 12/2003 Easy Communications, Inc Dallas, TX

Sales and installations of Dish Network and Direct TV satellite systems. Home stereo surround sound system installations. Wall drops, roof mounts, and various other installation tasks.

04/1997 to 06/2000 ABCO Printing, Inc. Dallas, TX Warehouse Manager, shipping and receiving of raw materials, forklift operator, invoicing, auditing, weekly, as well as monthly inventory of the warehouse, and seven departments within the company.

Professional Skills:

Research & Skip Tracing

Experienced Trainer

Microsoft Office 360

Exceptions Management

Implementation of Policies & Procedures

U.S. Military Service Information:

04/1994 to 04/1997 Boson’s Mate 3rd Class (BM3) US Navy, 32nd Street Naval Base, Western Fleet, San Diego, CA

Over Seas BM3 (Manager Ambassador) for US Government

Helmsman, forward and aft lookout, Messenger, Roving patrol, Color Guard and Certified Fire Fighter Advanced Shipboard Firefighting

Nautical Science (Navigation Seamanship)

Water Survival & First Class Swimmer

Preventive Maintenance Systems

General Maintenance & Construction Hydro-blasting & Sand-blasting

High School Diploma Treasure Lake High School, Indiahoma, Oklahoma Treasure Lake Job Corps C.C.C. Indiahoma, Oklahoma Plastering Apprenticeship Certified El Centro College C.C.C.S.D. Dallas TX, January 2013 to June 2014 GPA 3.6, General Psychology, Introduction to Computing, (Windows 8 & 8.1, Microsoft Office 360), Intro to Speech & Comm, Art Appreciation.

Del Mar College, Transportation Dept Corpus Christi TX, June 8, 2015 to June 28, 2015 Class A-CDL, 160hrs, 10 Speed Tractor & Trailer. University of Southern Florida February 14, 2015 to May 29, 2015 Construction Industry Safety & Health,

OSHA – 30: Certification # OD9449844

HAZWOPER -24: Certification # OD10111817