Fast Response . . . Fast Fix . . . Fast Service

Data - GE Healthcare US

No

Connectivity

Analog

(Dial-up)

Digital

(Broadband)

Engineer Response/Diagnosis

3 hr 20 min < 5 min iLinq™

Remote Fix N/A 90 min < 30 min InSite™Online EngineerImage Download

N/A 90 min 3 min InSite™

Repair Time (Avg) 12 hr 7 hr 5 hr InSite™

imagination at workiLinq™ - priority access to GE online service

support (Digital Services Product)

GE Healthcare

Protection of DiagnosticImage Quality

Prediction of Technical

Issue

Shorter Repair Time

Equipment Performance

Report

Continuous Efficiency

What’s InSite™ ?

InSite™ is GE’s advanced remote services technology that can instantly connect your asset with a GE services expert who will attempt to resolve an issue on the spot, often remotely.

If an onsite repair is required, a GE service engineer will arrive already armed with intimate knowledge of the problem and equipped to solve it quickly.

InSite™

Real-time service solutionWhy broadband connect your GE equipment?Because broadband gives you access to GE when you need service fast AND keeps your diagnostic imaging assets in perfect health usingthe power of InSite™.

InSite™ technology means GE can proactively monitor your critical medical equipment, identify potential problems and fix them before you feel the pain of unscheduled downtime and cost. It can even capture elusive intermittent faults which are difficult to observe on-site.

With the power of InSite™, you will benefit from:

Round-the-clock protection and peace of mind

© Copyright 2012 GE Pacific Pte Ltd. Printed in Singapore. All rights reserved. GE and InSite GE monogram are trademarks of the General Electric Company.DOC1142365

imagination at work

GE Healthcare

We’ll help you get connected

Broadband connection to GE is Safe and Secure

To learn more about GE Healthcare Services and how we can support your facility, please call +65 67737303

GE Healthcare1 Maritime Square#13-01 HarbourFront CentreSingapore 099253

From explaining the benefits and requirements of broadband and providing information on design and technical aspects, through to planning and installation, our people will be there to answer your questions and ensure everything goes smoothly.

We will work with you to:

■ assess compatibility with GE Healthcare Services hardware

■ get appropriate approvals

■ plan and schedule your VPN configuration

■ involve and support your IT team.

■ virtual private network (VPN)

■ IP security protocols (IPsec) encryption

■ audit trails

■ multi-layered defence for secure computing resources

■ patient information automatically anonymised as part of the image data retrieval process

■ only authorised, trained GE professionals can access your systems in compliance with GE customer data policies and procedures.

Hospital Network

VPN Router

GE Online Centre

VPN Tunnel

With InSite™, the privacy and security of both your practice and your patients is assured via: With InSite™, the privacy and security of both your practice and your patients is assured via:

• virtual private network (VPN)

• IP security protocols (IPsec) encryption

• audit trails

• multi-layered defence for secure computing resources

• patient information automatically anonymised as part of the image data retrieval process

• only authorised, trained GE professionals can access your systems in compliance with GE customer data policies and procedures.

We’ll help you get connectedFrom explaining the benefits and requirements of broadband and providing information on design and technical aspects, through to planning and installation, our people will be there to answer your questions and ensure everything goes smoothly.

We will work with you to:

• assess compatibility with GE Healthcare Services hardware

• plan and schedule your VPN configuration

• involve and support your IT team.

To learn more about GE Healthcare Services and how we can support your facility, please call 1800-102-7750

Wipro GE HealthcareNo 4 Kadugodi Industrial Area Sadaramangala, Whitefield Bangalore - 560067 INDIA

© General Electric Company All rights reserved. GE and InSite GE monogram are trademarks of the General Electric Company.