Upload
amenyo-godknows
View
214
Download
0
Embed Size (px)
Citation preview
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
1/68
YOU ARE WELCOME
GBUS205 MANAGEMENT AND
ORGANIZATIONALBEHAVIOUR
(SECOND SEMESTER 2014/2015)
1
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
2/68
COURSE OVERVIEW
Aim/Objectie! "# C"$%!e To provide s!de"s #i$ $e %!"d&'e"&
$eories &"d pr&ies o% '&"&*e'e" &"dOr*&"i+&io"& ,e$&vio!r-
See.s o e!ip s!de"s o !"ders&"d $&$e roe &"d %!"io"s o% '&"&*e'e" &"d
$!'&" e$&viors &re i"e*r&i"* &iviies%or e"s!ri"* or*&"i+&io"& eeive"ess-
2
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
3/68
LEARNING OUTCOMEAt t'e e() "# t'e !eme!te%* St$)e(t! +i,, be -b,e t".
de"i%3 re&so"s %or peopes e$&vior & #or.-
rovide 'e&s!res o 'oiv&e e'po3ees o i'prove $eir
per%or'&"e res!i"* i" i"re&sed prod!ivi3-
Apprei&e $eor3 &"d pr&ie o% '&"&*e'e" &"dor*&"i+&io"& e$&vior i" order o eo'e eeive '&"&*ers i"%!!re-
rovide pr&i&e seps o e"s!re i"divid!&s6 *ro!p &"d #$oeor*&"i+&io" #or. o*e$er eeive3 o
&$ieve *o&s o% $eor*&"i+&io"-
8
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
4/68
COURSE STRUCTURE9!"d&'e"& Co"ep o% M&"&*e'e" &"d
Or*&"i+&io"& ,e$&vio!r-
U"ders&"di"* &"d M&"&*i"* "divid!&
,e$&vio!rs
:ro!p ,e$&vio!r &"d "erperso"& ";!e"e
Or*&"i+&io"& roessesOr*&"i+&io"& Desi*"6 C$&"*e &"d ""ov&io"
4
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
5/68
UNDAMENTAL CONCET OMANAGEMENT AND ORGANIZATIONAL
BEHAVIOUR
Me&"i"* o% M&"&*e'e" &"d Or*&"i+&io"&
,e$&vio!r
Si*"i T$eories
5
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
6/68
UNDAMENTAL CONCET O MANAGEMENTAND ORGANIZATIONAL BEHAVIOUR
Appro&$es o $e s!d3 o% M&"&*e'e"&"d Or*&"i+&io"& ,e$&vio!r
Evo!io" o% '&"&*e'e" &"d Or*&"i+&io"&,e$&vio!r
M&"&*e'e" S$oo o% $o!*$s
1- C&ssi& Appro&$
2- ?!'&" Re&io"s Appro&$ 8- Co"e'por&r3 Appro&$ (Moder")
@
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
7/68
UNDERSTANDING O INDIVIDUALBEHAVIOUR
"divid!& diere"es"divid!& ,e$&vio!rs i" $e or*&"i+&io"s-
'por&"e o% s!d3i"* i"divid!&diere"es-
9&ors $& i";!e"e "divid!& ,e$&vio!rs
i" $e Or*&"i+&io"-erso"&i3
E'oio"s
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
8/68
UNDERSTANDING OINDIVIDUAL BEHAVIOUR
Ai!des
erepio"s
Moiv&io"
Sress
S.is &"d Aiiies
B
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
9/68
GROU BEHAVIOUR ANDINTERERSONAL INLUENCE
T$e 'e&"i"* &"d i'por&"e o% :ro!p
9or'& &"d i"%or'& :ro!ps
Te&' Deveop'e"C$&r&erisis O% Eeive &"d i"eeive
Te&'s
M&"&*i"* Co";i A"d Ne*oi&io"
o#er A"d oiis
E'po#er'e" A"d &riip&io"
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
10/68
ORGANIZATIONALROCESSES
Or*&"i+&io"& proed!res/pr&ies i'p&s o"
e$&vio!rs.
C"mm$(ic-ti"( 'e&"i"*6 roess6 &rriers o
o''!"i&io"6 #&3s o e"s!re eeive o''!"i&io"
Le-)e%!'i1 o#er &"d A!$ori36 Le&ders$ip S3es6
e&ders$ip Eeive"essDeci!i"(m-3i(* 'e&"i"*6 3pes o% deisio"s6
e$&vior& i";!e"es o" deisio">'&.i"*
10
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
11/68
ORGANIZATIONAL DESIGN*CHANGE AND INNOVATION
9o!ses o" $e %r&'e#or. o% $e
Or*&"is&io"
O%4-(i!-ti"(-, St%$ct$%e )e!i4(?o# o desi*" &" or*&"i+&io"& sr!!re
Or*&"i+&io"& C!!re
11
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
12/68
ORGANIZATIONAL DESIGN*CHANGE AND INNOVATION
M-(-4i(4 C'-(4e -() I(("-ti"(C$&"*e 'pe'e"&io"
""ov&io"
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
13/68
REFURED TEGT ,OOH
M-i( Te6t
I1J v&"evi$6 K-M-6 M&eso"6 M- T- &"dHo"op&s.e6 R- (200@)6 Organisational
Behaviour and Management 6 $ Ediio"6Ne# Yor. M:r>?i
18
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
14/68
OT?ER RE9ERENCESI1J M!i"s6 L- K- Management and Organisational
Behaviour 6 $ Ediio"-6 Ne# Kerse36 USA re"ie?&
O(,i(e Te6t$p//###-$-o'-&r/oo.s/M&"&*e'e"20&
"d20Or*&"is&io"&20,e$&vio!r-pd%
14
http://www.jcch.com.ar/books/Management%20and%20Organisational%20Behaviour.pdfhttp://www.jcch.com.ar/books/Management%20and%20Organisational%20Behaviour.pdfhttp://www.jcch.com.ar/books/Management%20and%20Organisational%20Behaviour.pdfhttp://www.jcch.com.ar/books/Management%20and%20Organisational%20Behaviour.pdf
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
15/68
METHOD O DELIVER7 Le!res
:ro!p eerises = rese"&io"
"divid!& rese"&io"
Roe &3
15
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
16/68
COURSE ASSESSMENT
T"t-, M-%3! 8 900:
:ro!p prese"&io" 15
"divid!& Assi*"'e" 10
Mid Se'eser E&'s 10
,o"!s '&r.s %or &e"d&"e 5
E"d o% Se'eser E&'s @0
1@
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
17/68
OT?ER COMMENTSC,-!! Atte()-(ce Ae"d e!res re*!&r3 &"d o"
i'e- ,o"!s o% 5 M&r.s %or Ae"d&"e
D&i3 reordi"* o% C&ss Ae"d&"e
%e1-%-ti"( Be#"%e ee%; Re&d &$e&d o% ever3e!re o $ep 3o! !"ders&"d $e opi &"d o &s.!esio"s-
De-),i(e! %or S$bmi!!i"( "# A!!i4(me(t &re "o
Ne*oi&e6 E6ce1t s!de"s $&ve t-(4ib,e %e-!"(!-
Mi)Seme!te% E6-m O"e $e d&e is s$ed!e i"C&ss $ere #i e "o "e*oi&io"s &%er#&rds-
1
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
18/68
CONTACT INORMATION
:r&e A&" >A'pi&$
EMAL *&&'pi&$3&$oo-o'
1B
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
19/68
M")$,e 9. I(t%")$cti"(
U()e%!t-()i(4 M-(-4eme(t -()
O%4-(i!-ti"(-, Be'-i"$%
B; G%-ce Abb-( 8 Am1i-'
1
GBU 205. MANAGEMENT ORGANISATIONALBEHAVIOR
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
20/68
UNDAMENTAL CONCETS OMANAGEMENT AND ORGANIZATIONAL
BEHAVIOUR
20
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
21/68
Le-%(i(4 O$tc"me!
21
A $e e"d o% $is sessio" s!de"s #i e &e o
U"ders&"d $e #$()-me(t-, c"(ce1t! o%
Or*&"is&io"& ,e$&vio!r &"d M&"&*e'e" &"dis reev&"e-
Ep&i" $e c'-%-cte%i!tic! o% $e
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
22/68
Le!!"( St%$ct$%eMe&"i"* o% Or*&"i+&io"sCo'po"e"s o% Or*&"i+&io"s
Si*"i
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
23/68
Me-(i(4 O#O%4-(i
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
24/68
C"m1"(e(t! O#O%4-(i
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
25/68
C"m1"(e(t! O# O%4-(i
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
26/68
E&'pes o% Or*&"i+&io"s
T;1e "#O%4-(i
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
27/68
W'; !t$); O%4-(i
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
28/68
W'; !t$); O%4-(i
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
29/68
Me-(i(4 "# O%4-(i!-ti"(-,Be'-i"$%
2
Below are some defnitions o‘’Organisational Behaviour’’
The study o' behaviours o' people in an
organisational setting.
The eld o' study that 'ocuses onunderstanding individual and group behaviour
and the structure o' the organisation to ensureorganisational per'ormance and efectiveness.
( M$,,i(!* L> ?> 200@
i % i i
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
30/68
Me&"i"* o% Or*&"i+&io"&,e$&vio!r
)t is the multi-disciplinary feld that see!s!no*ledge o' behaviour in organisationalsettings by systematically studying individual+ group and organisational processes.
(Greenberg, ! "##$%
80
i % O i i
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
31/68
Me&"i"* o% Or*&"i+&io"&,e$&vio!r
Ever3 M&"&*er "eeds $e ooper&io" o%o>#or.ers o $ep $e' &$ieveor*&"i+&io"& *o&s-
E-*-
% 3o! *o o $e oQe6 &"d 3o! #or.ers &re #ii"* o #or. $&rd o&$ieve $eir &r*es
81
I( 4%"$1! )i!c$!! em1,";ee!
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
32/68
I( 4%"$1!* )i!c$!! em1,";ee!be'-i"$%! t"+-%)! t'ei% j"b %",e! -t
t'e +"%3 1,-ce>
82
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
33/68
C'-%-cte%i!tic! O# t'e ie,) O#O%4-(i!-ti"(-, Be'-i"$%
88
!ses !cie(tic %e!e-%c' met'")! oresove pr&i& '&"&*e'e" proe's-
%o!ses o" t'%ee ,ee,! "# -(-,;!i!
"divid!&
:ro!p
Or*&"is&io"
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
34/68
C'-%-cte%i!tic! O# t'e ie,) O#O%4-(i!-ti"(-, Be'-i"$% C"(t)
• O%4-(i!-ti"(-, eectie(e!!. see.s o i'prove o" prod!ivi3 &"d $e!&i3 o% #or.-
• is m$,ti)i!ci1,i(-%; i( (-t$%e- T$is'e&"s $& Or*&"i+&io"& ,e$&vio!rdoes "o s&"d &s & si"*e s!e !
%o!ses o" o$er soi& sie"es s!$ps3$oo*36 soioo*36 &"$ropoo*36Eo"o'is &"d poii& sie"es-
84
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
35/68
Scie(tic Re!e-%c' Met'")! U!e) i(O%4-(i!-ti"(-, Be'-i"$%
85
Sie"i
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
36/68
Scie(tic Re!e-%c' Met'")! U!e) i(O%4-(i!-ti"(-, Be'-i"$%
Ob!e%-ti"(!. is & "o">e'piri& es !sedo reord eve"s &"d e$&vio!rs oservedi" & #or. sei"*-E-*- M&"&*ers oserve i"divid!&s &"d
*ro!p e$&vio!rs i" $e or*&"is&io" %ro'i'e o i'e-
I(te%ie+!. is & %&e>o>%&e i"er&io"se#ee" '&"&*er &"d e'po3ees (e-*-
Rer!i'e" &"d seeio"6 er%or'&"eRevie# "ervie#s)-
8@
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
37/68
T'e T'%ee Lee,! O# A(-,;!i! i(Be'-i"$%
8
%o!ses o" $ree eves o% &"&3sis "&'e3
I()ii)$-, Be'-i"$%. s!d3s peope&"d $eir perso"&i3 &"d e&r"i"* S3es
6e'oio"s6 &i!des &"d perepio"s-
G%"$1 Be'-i"$%. e-*- "er*ro!p &"do";i6 Or*&"i+&io"& o#er &"d oiis
O%4-(i!-ti"(. Or*&"is&io"& Sr!!re&"d Desi*"6 or*&"is&io" $&"*e6Or*&"i+&io"& proesses6 or*&"i+&io"&
eeive"ess-
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
38/68
O%4-(i!-ti"(-, Be'-i"$% i!M$,ti)i!ci1,i(-%; i( (-t$%e
8B
Or*&"is&io"& ,e$&vio!r does "o %o!s o" &si"*e disipi"e o e"s!re or*&"is&io"&
eeive"ess ! r&$er i"orpor&es o$er disipi"es
&s i!sr&ed eo#
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
39/68
M$,ti)i!ci1,i(-%; N-t$%e O#O%4-(i!-ti"(-, Be'-i"$%
8
DISCILINE RELEVANT ORGANISATIONALBEHAVIOUR TOIC
SOCIOLOG7. %o!ses o" $es!d3 o% soi& e$&vio!rs6re&io"s &'o"* *ro!p &"d $e
soie3 &s #e &s '&i"e"&"eo% order
:ro!p d3"&'is6Co''!"i&io" proe's6or*&"is&io"& $&"*e &"d
%or'& or*&"i+&io"& sr!!re-
S7CHOLOG7 $e s!d3 o%$o# i"divid!& $i". &"de$&ve-
erepio"s &"d e&r"i"*6 os&is%&io"6 erso"&i36Ai!des6 Moiv&io"6 #or.sress
ANTHROOLOG7 is $e s!d3!!r& s3se's (e-*- $e s!d3o% & eie%s6 !so's6 ide&s &"dv&!es)
Or*&"is&io"& C!!re E-*-&!es6 eie%s &"d Nor's
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
40/68
M$,ti)i!ci1,i(-%; N-t$%e O#O%4-(i!-ti"(-, Be'-i"$%
DISCILINE RELEVANTORGANISATIONALBEHAVIOUR TOIC
OLITICAL SCIENCEo"e"r&es o" o'peiivesr!**e %or poii& po#er &"d
i";!e"e i" $e soie3-
"erperso"& Co";is &"dOr*&"is&io"& o#er-
ECONOMICS s!dies $o#i"divid!&s6
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
41/68
:ROU EGERCSE
As &" &spiri"* M&"&*er6 #$3 is'&"&*e'e" so si*"i
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
42/68
De
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
43/68
Im1"%t-(ce O# M-(-4eme(t
48
M&"&*e'e" is &" esse"i& &ivi3 & &or*&"i+&io"& eve-
?eps o i"re&se pro
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
44/68
Im1"%t-(ce O# M-(-4eme(t
E(-b,e! "(e t" b$i,) 4"") %e,-ti"(!'i1!.M&"&*e'e" deveops *ood re&io"s$ips o6e"s!re eer i%e &"d #e%&re o e'po3ees-
He,1! t" M"ti-te! em1,";ee!. 'oiv&ese'po3ees o &.e 'ore i"eres &"d i"ii&ivei" $e #or. &ssi*"ed &"d o"ri!es %or r&isi"*prod!ivi3 &"d prot>c>
44
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
45/68
Eerise
" 3o!r opi"io"6 #$o is & '&"&*er &"d #$&&re $e %",e! o% & '&"&*er i" &"3or*&"i+&io"P
45
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
46/68
WHO IS A MANAGER=
4@
A M&"&*er is & perso" #$o is respo"sie %ore"s!ri"* #or. per%or'&"e o% *ro!p 'e'ersi" or*&"is&io"s-
M&"&*ers c-%%; "$t %!"io"s o% p&""i"*6or*&"i+i"*6 s&Q"*6 e&di"* &"d o"roi"*-
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
47/68
Actiitie! -!!"ci-te) +it'M-(-4eme(t
4
Aordi"* o He(%i -;", & '&"&*ers &rere!ired o per%or' %o!r '&"&*e'e"%!"io"s
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
48/68
F,-((i(4 H"+ D" 7"$ ,-( A! -M-(-4e%=
4B
&""i"* e"&is $e %oo#i"* sepsW'-t !'"$,) be )"(e= > is & proess $& i"voves
de
H"+ i! !'"$,) be )"(e=Es&is$i"* &" over& sr&e*3 %or &$ievi"* $ose *o&s
Deveopi"* o'pre$e"sive $ier&r$3 o% p&"s oi"e*r&e &"d oordi"&e &iviies- (riorii+i"* *o&s)
Ste1! I(",e) I( O%4-(i!i(4
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
49/68
Ste1! I(",e) I( O%4-(i!i(4 St-(4 %"ce!!
4
O%4-(i
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
50/68
C"mm-()i(48 H"+ t" e(c"$%-4e "t'e%! t"e%#"%m
50
C"mm-()i(4 T$is pers!&di"* or o"vi"i"*o$ers o #or. o $ep &$ieve or*&"is&io"&
*o&s- Assi*" spei
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
51/68
C"(t%",,i(4
51
M-(-4eme(t C"(t%",. is 'o"iori"* &"dre*!&i"* per%or'&"e o e"s!re $& $e *o&s
o!i"ed &re ei"* &$ieved- T$is &" e&$ieved
$ro!*$ &ppropri&e orreive 'e&s!res
ee)b-c3 o" ro*ress repors-
C"mm$(ic-te #i$ e'po3ees o
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
52/68
e; M-(-4e%i-, S3i,,! "#M-(-4e%!
52
M&"&*ers "eed er&i" s.is i" order o per%or'$e d!ies &"d &iviies o e"s!re or*&"is&io"&
eeive"ess-
T$ese i"!de
Tec'(ic-, S3i,,! T$is re%ers o &!isiio" o%."o#ed*e &"d pro
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
53/68
e; M-(-4e%i-, S3i,,! "#M-(-4e%!
I(te%1e%!"(-, S3i,,!. is $e &ii3 o #or.#e #i$ o$ers- M&"&*ers de& #i$ i"divid!&s#i$i" &"d o!side $e or*&"is&io"- is ver3i'por&" %or $e' o o''!"i&e- #e #i$
o$ers6 'oiv&i"* o$ers6 dee*&i"* d!ies)-
I(("-tie/C%e-tie S3i,,!. o $i". &o!&sr& si!&io"s- T$e3 '!s e &e o see$e or*&"i+&io" &s #$oe #i$ $oisi&ppro&$ &"d &e o see $e bi4 1ict$%e o% $eor*&"i+&io"
58
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
54/68
Lee,! O# M-(-4eme(t S3i,,!
54
T$ere &re t'%ee ,ee,! o% M&"&*e'e" i" or*&"is&io"
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
55/68
R",e! T"1 M-(-4eme(t Lee,
55
T$e3 &re respo"sie %or i"ii&i"* o"* er' sr&e*i
p&""i"* o% $e or*&"i+&io"- T$ese i"!de
Deer'i"e Oeives6 poiies &"d p&"s-
Moii+e %!"ds %or i'pe'e"&io" o% poiies&"d p&"s i" or*&"is&io"s-
, # i)),
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
56/68
R",e! "# Mi)),e M-(-4eme(tLee,
5@
Mi)),e,ee, m-(-4e%! &re i"vove #i$ deisio">'&.i"* #i$i" $eir &re& o% respo"siii3 &"di'pe'e"i"* poiies6 p&"s &"d proes i"ii&ed 3$e Top eve M&"&*e'e"-
rovide reo''e"d&io"s o Top Leve M&"&*e'e"
&"d ee!es p&"s-
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
57/68
R",e! L"+e% M-(-4eme(t Lee,
5
Lo#>eve '&"&*ers '&"&*e $e #or.ers &"d &.erespo"siii3 %or $e d&3>o>d&3 oper&io"s o% $e !si"ess-
T$e3 priorii+e &s.s "eeded o i'pe'e" $e proesdeer'i"ed 3 'idde '&"&*ers6 #$i$ &re i".ed o o"*>er'sr&e*i p&"-
"%or' #or.ers &o! $e deisio"s per&i"i"* i" $eor*&"is&io"-
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
58/68
S3i,,! Nee)e) "% T'e Lee,! O#M-(-4eme(t
5B
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
59/68
M-(-4e%i-, R",e! O# M-(-4e%!
5
Aordi"* o Mi(
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
60/68
I(te%1e%!"(-, R",e O# M-(-4e%!
@0
M&"&*ers '&i"&i" o"& re&io"s #i$ peopeo$ i"side &"d o!side $e or*&"i+&io"- T$ese
i"!de e'po3ees6 s!periors6 s!ppiers6
!so'ers-
ii4$%e 'e-) R",e. M&"&*er per%or's & roe&s represe"&ive $e&d per%or'i"* & "!'er o%ro!i"e d!ies o% & e*& or soi& "&!re
i"!di"* *reei"* visiors6 si*"i"* e*&do!'e"s-
I(te%1e%!"(-, R",e O#
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
61/68
I(te%1e%!"(-, R",e O# M-(-4e%!
iiLe-)e% R",e. As & e&der6 '&"&*er *ivesdireio"/*!ides o $is e'po3ees &"d o$ers!ordi"&es o %!
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
62/68
I(#"%m-ti"(-, R",e
@2
M&"&*ers '&"&*e or*&"is&io"& i"%or'&io" 3
C",,ecti(4 i(#"%m-ti"(. :&$eri"* i"%or'&io" %ore"s!ri"* eeive '&"&*e'e" o% $e or*&"is&io">
Receii(4 i(#"%m-ti"( FM"(it"% M&"&*ers r3 oreeive i"%or'&io" %ro' o!side $o!*$ v&rio!s so!ress!$ &s re&di"* '&*&+i"es6 e&r"i"* !rre"deveop'e"s6 &e"di"* ed!&ive pro*r&'-
Di!!emi(-ti(4 i(#"%m-ti"( FDi!!emi(-t"%. M&"&*erss$&re i"%or'&io" reeived #i$ e'po3ees 3 $odi"*%or'& 'eei"*s6 re&3i"* i"%or'&io" $ro!*$ p$o"e &s-
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
63/68
Deci!i"(-, R",e!
@8
M&"&*ers &re deisio" '&.ers- Deisio"& roesi"!de ei"*
E(t%e1%e(e$% FI(("-t"%. o"s&"3re&es "e# ide&s o e"s!re eQie"3 i" $e
or*&"is&io"-
Di!t$%b-(ce '-(),e% $&"des iss!es $&disr!p $is e&' &"d is *o&s-
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
64/68
Deci!i"(-, R",e!
Re!"$%ce -,,"c-t"%. respo"sie %or'&"&*i"* &"d &o&i"* reso!res o&o'pis$ $is or*&"is&io"& *o&s-
Ne4"ti-t"%. $e "eeds o e & s.i%!"e*oi&or o resove o";is #i$i" $eor*&"is&io"
@4
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
65/68
The eld o' Management andOrgani0ational Behavior is essential 'or
all managers+ aspiring managers+employees5+ consumers+ and anyone
*ho interact *ithin the organi0ation. 55Johns .G. and a!s ". M.
@5
CONCLUSON
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
66/68
F!esio"s
@@
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
67/68
Re#e%e(ce!I1J M!i"s6 L- K- Management and
Organisational Behaviour 6 $ Ediio"-6 Ne# Kerse36 USA re"ie ?&
I2J:ree"er*6 -K- (2004) Managing Behaviour
in Organisation6 4$
Ediio" Ed6 Ne# Kerse36USA6 re"ie ?&
I8J v&"evi$6 K-M-6 M&eso"6 M- T- &"dHo"op&s.e6 R- (200@)6 Organisational
Behaviour and Management 6 $ Ediio"6 Ne# Yor. M:r>?i
@
8/17/2019 GBU205 Fundamentals Concepts of OB (F) - LECT 1
68/68
FUESTONS
T?ANH YOU