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GAUTENG GAMBLING RULES

GAUTENG GAMBLING RULES...RULE 1: CONSTRUCTION AND DEFINITIONS 1.010 Promulgation, amendment, modification and repeal The following Rules are issued in terms of section 85 of the Gauteng

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Page 1: GAUTENG GAMBLING RULES...RULE 1: CONSTRUCTION AND DEFINITIONS 1.010 Promulgation, amendment, modification and repeal The following Rules are issued in terms of section 85 of the Gauteng

GAUTENG GAMBLING RULES

Page 2: GAUTENG GAMBLING RULES...RULE 1: CONSTRUCTION AND DEFINITIONS 1.010 Promulgation, amendment, modification and repeal The following Rules are issued in terms of section 85 of the Gauteng

Gauteng Gambling BoardRULES

Table of contents

RULE 1: CONSTRUCTION AND DEFINITIONS 5

1.010 Promulgation,amendment,modificationandrepeal...............................................................5 1.020 Applicabilityandcondonation..................................................................................................5 1.030 Construction............................................................................................................................5 1.040 Severability...............................................................................................................................5 1.050 Definitions,wordsandterms;tense,numberandgender.......................................................5 1.060 Definitions................................................................................................................................5 1.070 Calculationoftimeperiods......................................................................................................6

RULE 2: GENERAL 6

2.010 Improperattemptstoobtaininformation..................................................................................6 2.020 Procedureforcontrolofevidenceanddestructionofcheatingdevices..................................6 2.030 Ownershipofpremiseswheregamblingconducted................................................................6 2.040 Methodsofoperation...............................................................................................................7 2.050 Groundsfordisciplinaryaction................................................................................................7 2.060 Gamingbyowners,directors,officersandemployees............................................................8 2.070 Criminalconvictionsasgroundsforrevocationorsuspension...............................................8 2.080 Reportsofviolations...............................................................................................................8 2.090 Accesstopremisesandproductionofrecords.......................................................................8 2.100 Collectionofgamblingcredit...................................................................................................9 2.110 Extensionoftimeforreporting................................................................................................9 2.120 Tournaments and Promotion ..................................................................................................9 2.200 PROGRAMES TO PROMOTE RESPONSIBLE GAMBLING..................................................9 2.210 Advertising .............................................................................................................................9 2.220 Training ......................................................................................................................10 2.230 Selfexclusionbypatrons.....................................................................................................10 2.240 LocationofATM's..................................................................................................................11 2.250 Enquiry .................................................................................................................................11

RULE 3: GAMBLING TAXES AND LEVIES OVER AND UNDER PAYMENTS 12

3.010 Claimsforrefunds;procedures.............................................................................................12 3.020 Additionalassessmentinrespectofunderpaymentofgamblingtax....................................12

RULE 4: GAMING MACHINES, MODIFICATIONS, CONVERSIONS AND OTHER GAMING EQUIPMENT 13

4.010 Definitions..............................................................................................................................13 4.020 Technicalstandardsforgamingmachines............................................................................13 4.030Conversions:Notificationandprocedure.............................................................................14 4.040 Maintenanceofgamingmachines.........................................................................................14 4.050 Duplicationofprogramstoragemedia..................................................................................14 4.060 Marking,registrationanddistributionofgamingmachines...................................................14 4.070 Modifications:Applicationsandprocedures..........................................................................15 4.080 Approvalofpromotionalandtournamentmachines:applicationsandprocedures...............16 4.090 Installationofothergamingequipment.................................................................................16

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Page 3: GAUTENG GAMBLING RULES...RULE 1: CONSTRUCTION AND DEFINITIONS 1.010 Promulgation, amendment, modification and repeal The following Rules are issued in terms of section 85 of the Gauteng

4.100 Alterationstoothergamingequipment...................................................................................16

RULE 5: CASINOS 16

5.010 Payoffschedulesorawardcards...........................................................................................16 5.020 Retentionofunclaimedmoney...............................................................................................16 5.030 Disputes.................................................................................................................................17

RULE 6: SURVEILLANCE SYSTEMS 17

6.010 Definitions..............................................................................................................................17 6.020 Surveillancesystems:Minimumstandards............................................................................18 6.030 Surveillancesystemplans:Approvalandalterations............................................................19 6.040 Surveillancesystems:Generalrequirements........................................................................19 6.050 Surveillance rooms:General requirements...........................................................................19 6.060 Surveillancesystems:Countroomsandcashdesk(cage)...................................................20 6.080 Surveillancesystems:Gamingmachines..............................................................................20 6.090 Surveillancesystems:Equipmentmalfunctions.....................................................................20

RULE 7: CENTRAL MONITORING SYSTEMS 21

7.010 Generalrequirements.............................................................................................................21 7.020 CMS hardware and software...............................................................................................21 7.030 Meterwraphandlingandmeterwidth..................................................................................21 7.040 Deviceconfigurationdatabase...............................................................................................21 7.050 Passwordprotection..................................................................................................................21 7.060 AccessbytheBoard...............................................................................................................21 7.070 User interface: Documentation and reporting......................................................................22 7.080 Link to Board computing facilities........................................................................................22 7.090 Facilities for Board's staff members.....................................................................................22

RULE 8: CHIPS, PLAQUES, TOKENS, DICE, CARDS ROULETTE WHEELS AND ROULETTE BALLS 23

8.010 Gamingchips,valueandnon-value.......................................................................................23 8.020 Gamingplaques.....................................................................................................................24 8.030 Primary,secondaryandreservesetsofgamingchips...........................................................24 8.040 Natureandexchangeofgamingchips,plaquesandpromotionalchips................................24 8.050 Receipt,inventory,security,storageanddestructionofchipsandplaques ..........................25 8.060 Gamingmachinetokens:Physicalcharateristics...................................................................26 8.070 Gamingmachinetokens,promotionaltokensandtournamenttokens:Useand specifications..........................................................................................................................26 8.080 Wageringwithgamingmachinetokens,tournamenttokensoranyothermethod................27 8.090 Redemptionofgamingmachinetokens.................................................................................27 8.100 Tokens:Receipt,inventory,security,storageanddestruction................................................28 8.110 Dice:Physicalcharacteristics.................................................................................................29 8.120 Dice:Receipt,storage,inspectionandremovalfromuse......................................................29 8.130 Cards:Physicalcharacteristics..............................................................................................31 8.140 Cards:Receipt,storage,inspectionandremovalfromuse...................................................31 8.150 Roulette balls.........................................................................................................................34 8.160 Roulettewheels.....................................................................................................................34...RULE 9: INTERNAL CONTROL PROCEDURES AND EPROM CONTROL 34

9.010 Definitions............................................................................................................................34 9.020 Internalcontrolprocedures.....................................................................................................35 9.030 Gratuities..............................................................................................................................35

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Page 4: GAUTENG GAMBLING RULES...RULE 1: CONSTRUCTION AND DEFINITIONS 1.010 Promulgation, amendment, modification and repeal The following Rules are issued in terms of section 85 of the Gauteng

9.040 Patron credit.........................................................................................................................35 9.050 Minimumcreditextension internalcontrolprocedures........................................................37 9.060 Credit instrument redemptionrules......................................................................................38 9.070 Access tocustomercreditdocumentation...........................................................................38 9.080 Patroncashorcashequivalentdeposits.............................................................................38 9.090 Table game controls.............................................................................................................39 9.100 Callbetsandannouncedbets..............................................................................................39 9.110 Tablefillandtablecreditrules..............................................................................................39 9.120 Handpayouts,gamingmachinehopperfills,shortpaysandaccumulatedcreditpayouts..41 9.130 Promotionalpayoutsandawards.........................................................................................43 9.140 EPROM control....................................................................................................................43 9.150 Gamingmachinehoppercontents.......................................................................................44

RULE 10: ORGANISATIONAL STRUCTURE 44

10.010Definitions............................................................................................................................44 10.020 Organisational structure....................................................................................................46 10.030Mandatory departments.......................................................................................................46 10.040Jobs compendium submission.............................................................................................48 10.050Electronicdataprocessing:EDPDepartment......................................................................48 10.060Casino accounts..................................................................................................................49 10.070Internal audit........................................................................................................................50 10.080Cage accounting standards.................................................................................................51 10.090Tablegames:Computergenerateddocumentation.............................................................51 10.100Statistics...............................................................................................................................51 10.110Tablegames:Accounting/auditingprocedures.....................................................................51 10.120Theoretical/actual hold.........................................................................................................51 10.130Gamingmachines:Accounting/auditingprocedures............................................................52 10.140General:Personnel................................................................................................................52 10.150Electronicdataprocessing:Generalcontrols........................................................................53 10.160Electronicdataprocessing:Modems......................................................................................53 10.170Electronicstoragemedia.......................................................................................................54 10.180RegulatoryInspectorate.........................................................................................................54

RULE 11: CLEARANCE, COUNT AND KEY CONTROL STANDARDS 54

11.010The soft count room............................................................................................................54 11.020Marking of drop boxes.........................................................................................................55 11.030Thehardcountroom:Requirementsandequipmentstandards.........................................55 11.040Mandatoryclearancereport..................................................................................................56 11.050Tableclearancerules.............................................................................................................56 11.060Emergencyclearance:Tables...............................................................................................57 11.070Tablesoftcountprocedure....................................................................................................57 11.080Gamingmachineclearance:Hardandsoftcount...............................................................59 11.090Emergency clearance:Gamingmachines...........................................................................59 11.100Gamingmachinehardcountandwrapstandards...............................................................59 11.110Gamingmachinesoftcountstandards................................................................................61 11.120Key control standards..........................................................................................................62

RULE 12: WIDE AREA PROGRESSIVE JACKPOTS 64

12.010Wideareaprogressivejackpots(inter-casinolinkedprogressives)......................................64

RULE 13: BINGO 64

13.010Definitions………………………………………………………………………………………….64 13.020Application of Rules……………………………………………………………………………...65 13.030Requirements for Bingo centres………………………………………………………………...65

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Page 5: GAUTENG GAMBLING RULES...RULE 1: CONSTRUCTION AND DEFINITIONS 1.010 Promulgation, amendment, modification and repeal The following Rules are issued in terms of section 85 of the Gauteng

13.040Random Number Selecting Devices……………………………………………………………65 13.050Approval of Floor Plan……………………………………………………………………………66 13.060Requirements for Bingo Cards……………………………………………………………….....66 13.070Sale of Bingo Cards………………………………………………………………………………67 13.080Retention and Destruction of Bingo Cards……………………………………………………..67 13.090Receipt, Storage and use of BingoCards……………………………………………………...68 13.100TypeandFormatofBingo tobeApproved……………………………………………………..68 13.110ConductingtheGameofBingo……………..…..……………………………………………….....69 13.120SuspensionofGameandRefunds…………..…………………………………………………...70 13.130Prizes……………………………………………………………………………………………….70 13.140GameRecords…...………………………………………………………………………………….70 13.150Inspection and Complaints Book.……………………………………………………………….71 13.160 SIMULTANEOUS GAMES. ……………………………………………………………………...71 13.161General……………………………………………………………………………………………..71 13.162Equipment Required for Simultaneous Bingo………………………………………………….72 13.163SaleofCardsandConductofGames…….…………………………………………………….73 13.164Refunds…………………………………………………………………………………………….73 13.170 MINIMUM CONTROL STANDARDS……………………………………………………………73 13.171Organisational Structure………………………………………………………………………….73 13.172Jobs Compendium Submission………………………………………………………………….75 13.173Cash Desk Procedures…………………………………………………………………………...77 13.174Internal Audit……………………………………………………………………………………….77

RULE 14: FIXED ODDS BETTING RULES 77

14.010Definitions………………………………………………………………………………………….77 14.020Bookmakers………………………………………………………………………………………..79 14.030Bookmakers-General……………....……………………………………………………………….79 14.031Informationtobedisplayed……...…………………………………………………………………79 14.040Bookstobekept……………....…….………………………………………………………………..79 14.041Bookstobekept-general………….......…………………………………………………………….79 14.042Cashbook……………………………...…………………………………………………………….80 14.043Bettingslipbook-Off-courseonly……....…………………………………………………………80 14.044Field book………………………...………………………………………………………………….80 14.045Settlingbook……………………...………………………………………………………………….80 14.046Debtorsledger………………...……………………………………………………………………..80 14.047Statement of account book……………………………………………………………………….80 14.048Combinedbettingslipandstatementofaccountbook………………………………………..81 14.049ABCbook………………………...…………………………………………………………………..81 14.050Useofbooks……………...………………………………………………………………………….81 14.051Use of books - general……………………………………………………………………………81 14.052UseofbettingslipbookOff-courseonly…...…………....…………………………………………81 14.053Useofbettingslipsortickets-On-courseonly………...………………………………………..82 14.054Useoffieldbook…………...………………………………………………………………………..82 14.055Use of statement of account book………………………………………………………………83 14.056Useofcombinedbettingslipandstatementofaccountbook…………………………….....83 14.057UseofABCbook……………..……………………………………………………………………..84 14.058Useofsettlingbook………...……………………………………………………………………….84 14.059Useofdebtorsledger……...…………………………………………………………………….....84 14.060Useofcashbook……...………………………………………………………………………........85 14.070Prohibitionagainst recordingbetselsewhere than inprescribedbook…………………......85 14.080Useofcomputers……………....…………………………………………………………………....85 14.090Settlingofbettingdebts……...……………………………………………………………………..86 14.100Credit bets……………………...…………………………………………………………………....86

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Page 6: GAUTENG GAMBLING RULES...RULE 1: CONSTRUCTION AND DEFINITIONS 1.010 Promulgation, amendment, modification and repeal The following Rules are issued in terms of section 85 of the Gauteng

RULE 1: CONSTRUCTION AND DEFINITIONS

1.010 Promulgation, amendment, modification and repeal

ThefollowingRulesareissuedintermsofsection85oftheGautengGamblingAct1995,as amended.TheBoardwill,fromtimetotime,promulgate,amendandrepealtheseRules,consistent withthepolicy,objectsandpurposesoftheAct,asitmaydeemnecessaryordesirableincarrying outthepolicyandprovisionsofthatAct.Theserulesshallcomeintoeffectonthedateofpublication thereofintheProvincialGazetteandallrulespreviouslymadebytheBoardarerepealedonthe dateonwhichtheserulescomeintoeffect.

1.020 Applicability and condonation

(1) TheserulesshallbeapplicabletoallapplicantsforandholdersoflicencesintheProvinceandare setoutinthefollowingmanner:

(a) Rule1-4shallbeapplicabletoallapplicantsforandholdersofalltypesoflicences;

(b) Rule5-12shallbeapplicabletoallapplicantsforandholdersofcasinolicences;

(c) Rule13shallbeapplicabletoallapplicantsforandholdersofbingooperator licencesaswellasallholdersofmanufacturer,maintenanceorsupplierlicenceswhodeal withbingooperatorlicensees;

(d) Rule14shallbeapplicabletoallapplicantsforandholdersofbookmakerlicences;.

(2) Notwithstandinganythingtothecontrarycontainedintheserules,theBoardmay,onpriorwritten application,condonenon-compliancewiththeserulesandgivespecialdispensationswithregardto anythingcontainedintheserulesinthemannerandundertheconditionsdeterminedbytheBoard.

1.030 Construction

NothingcontainedintheseRulesshallbesoconstruedastoconflictwithanyprovisionoftheActor Regulationsmadethereunderorofanyotherapplicablestatute.

1.040 Severability

IfanyprovisionoftheseRulesbeheldinvalid,itshallnotbeconstruedtoinvalidateanyoftheother provisionsoftheseRules.

1.050 Definitions, words and terms; tense, number and gender

TheprovisionsoftheAct,relatingtodefinitions,tense,numberandgenderapplyandgovernthe interpretationoftheseRules,exceptwhenotherwiseplainlydeclaredorclearlyapparentfromthe context.

1.060 Definitions

IntheseRules,unlessthecontextotherwiseindicates:

"Asset number"meansauniquenumberpermanentlyassignedtoagamingmachine,cash storageboxandroulettewheelforpurposesoftrackingsuchmachine,storageboxorroulette wheelownedbyalicenseeandwhichshallbeaffixedinapermanentmannertothemachine, storageboxorroulettewheeltowhichitrefers.

“Business day” and “working day”meansanydayexcludingweekendsandpublicholidays.

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Page 7: GAUTENG GAMBLING RULES...RULE 1: CONSTRUCTION AND DEFINITIONS 1.010 Promulgation, amendment, modification and repeal The following Rules are issued in terms of section 85 of the Gauteng

"Card game"meansagameinwhichthecasinolicenseeisnotpartytowagersandfromwhich thecasinolicenseereceivescompensationintheformofarake-off,atimebuyin,orotherfeeor paymentfromaplayerfortheprivilegeofplaying,andincludesbutisnotlimitedtothefollowing: Poker,bridge,whist,solo,panguinguiandothernon-bankingcasinogames.

“Company”meansanycompanyasdefinedintheCompaniesAct,1973(Actno.61of1973), anyclosecorporationasdefinedintheCloseCorporationsAct,1984(Actno.69of1984), partnership,trustorotherformofbusinessorganisation,whichisnotanaturalperson.

"Establishment"meansanypremiseswherebusinessisconducted,andincludesallbuildings, improvements,equipmentandfacilitiesusedormaintainedinconnectionwithsuchbusiness. "Funds"meansmoneyoranyotherinstrumentofvalue.

“Gaming day”meansanaccountingperiodforalicenseewhichwillbeginandterminateatsuch timesasspecifiedinthelicensee’sinternalcontrolsystemsapprovedbytheBoard.

"Rake off" meansapercentageofthetotalamountantedandwageredbyplayersduringahand inacardgame.

1.070 Calculation of time periods

WhereanytimeperiodisprescribedintheseRules,thattimeperiodshallexcludethefirstdayand includethelastday.

RULE 2: GENERAL

2.010 Improper attempts to obtain information

Nopersonshalldirectlyorindirectly,procureorattempttoprocureinformationfromtherecordsof theBoard,whichisnotmadeavailablebyproperauthority.

2.020 Procedure for control of evidence and destruction of cheating devices

1. WhenaninspectoroftheBoardseizesanyarticleofproperty,thecustodianofevidenceforthe Boardshallplacetheevidenceinasecurefacilityandenterinasuitablesystemsufficient informationtoestablishachainofcustody.Afailuretocomplywiththissub-ruleshallnotrender evidenceinadmissibleinanyproceedingsbeforetheBoard.

2. Anyarticleorproperty,whichconstitutesacheatingdevice,shallnotbereturnedtoaclaimant.All cheatingdevicesshallbecomethepropertyoftheBoardupontheirseizureandmayperiodically bedisposedofbytheBoard.Whendisposingofacheatingdevice,theBoardshalldocumentthe dateandmannerofitsdisposal.

3. TheBoardshallnotifybyregisteredmaileachknownclaimantofacheatingdevicethathehas 30daysfromtheservingofnoticewithinwhichtofileawrittenclaimtocontestitsdepiction asacheatingdevice.

Failuretotimelyfileawrittenclaimasprovidedinsub-rule3constitutesanadmissionbyallclaimantsthatthearticleofpropertyissubjecttodestruction.TheChiefExecutiveOfficershallhavecompleteandabsoluteauthoritytoruleonaclaimfiledpursuanttosub-rule3.Afterexpirationofthe30-dayperiod,theBoardmayretainordisposeofthecheatingdeviceinanyreasonablemanner.

OWNERSHIP OF LICENSED PREMISES

2.030 Ownership of premises where gambling conducted

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Page 8: GAUTENG GAMBLING RULES...RULE 1: CONSTRUCTION AND DEFINITIONS 1.010 Promulgation, amendment, modification and repeal The following Rules are issued in terms of section 85 of the Gauteng

1. TheBoardmaydeemthatpremisesareunsuitablefortheconductofgamblingoperationsby reasonofownershipofanyinterestwhatsoeverinsuchpremisesbyapersonwhoisunqualifiedor disqualifiedtoholdagamblinglicence,regardlessofthequalificationsofthepersonwhoseeksor holdsalicencetooperategamblinginoruponsuchpremises.

2. Inallcasesinwhichthepremiseswhereinorwhereonthegamblingoperationforwhichagambling licenceissoughtarenotwhollyownedbytheapplicant,theapplicantshallfurnishtotheBoard astatementofthenameandaddressoftheownerorownersofsuchpremises,whichmayinclude suchotherinformationastheBoardmayrequire.

3. Inallcasesinwhichthepremisesarewhollyorpartlyownedbytheapplicant,theapplicantshall furnishtotheBoardcompleteinformationpertainingtotheinterestheldbyanypersonotherthan theapplicant,includinginterestheldunderanymortgage,deedoftrust,bondsordebentures, pledgeofcorporateshares,votingtrustagreement,orotherdevicewhatever,togetherwithsuch otherinformationastheBoardmayrequire.

4. EverylicenseeshallfurnishtotheBoardcompleteinformationpertainingtoanychangeof ownershipofthepremisesorofanychangeofanyinterestinthepremiseswhereinorwhereon thelicensedgamblingisoperatedatleast30daysbeforethedateofsuchchange;or,if thelicenseeisnotapartytothetransactioneffectingsuchchangeofownership,immediatelyupon acquiringknowledgeofsuchchangeofownershiporanycontemplatedchangeofownership.

2.040 Methods of operation

1. ItisthepolicyoftheBoardtorequirethatallestablishmentswhereingamblingisconductedin thisProvincebeoperatedinamannersuitabletoprotectthepublichealth,safety,morals,good orderandgeneralwelfareoftheinhabitantsoftheProvince.

2. Responsibilityfortheemploymentandmaintenanceofsuitablemethodsofoperationrestsat alltimeswith thelicensee,andwilfulorpersistentuseortolerationofmethodsof operationdeemedunsuitablewillconstitutegroundsforlicencerevocationorotherdisciplinary action.

2.050 Grounds for disciplinary action

TheBoarddeemsanyactivityonthepartofanylicensee,hisagentsoremployees,thatis harmfultothepublichealth,safety,morals,goodorderandgeneralwelfareofthepeopleofthe Province,orthatwouldreflectortendtoreflectdiscreditupontheProvinceorthegaming industry,tobeanunsuitablemethodofoperationandshallbegroundsfordisciplinaryactionby theBoardinaccordancewiththeAct.Withoutlimitingthegeneralityoftheforegoing,the followingactsoromissionsshallbe groundsfordisciplinaryaction:

1. Failuretoexercisediscretionandsoundjudgementtopreventincidentswhichmightreflecton thereputeoftheProvinceandactasadetrimenttothedevelopmentoftheindustry.

2. Permittingpersonswhoappeartobevisiblyintoxicatedtoparticipateingamblingactivity.

3. Servingofintoxicatingbeveragesinthegamblingareatopersonswhoappeartobevisibly intoxicated.

4. Possessingorpermittingtoremaininoruponanylicensedpremisesanycards,dice,mechanical deviceoranyothercheatingdevicewhatever,theuseofwhichisprohibitedbylaw.

5. Conducting,carryingon,operatingordealinganycheatingorthievinggameordeviceonthe premises,whichmayhaveinanymannerbeenmarked,tamperedwithorotherwiseplacedina condition,oroperatedinamanner,whichtendstodeceivethepublicorwhichmightmakethe gamemoreliabletowinorlose,orwhichtendstoalterthenormalrandomselectionofcriteria

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Page 9: GAUTENG GAMBLING RULES...RULE 1: CONSTRUCTION AND DEFINITIONS 1.010 Promulgation, amendment, modification and repeal The following Rules are issued in terms of section 85 of the Gauteng

whichdeterminetheresultsofthegame.

6. Failuretoconductgamblingoperationsinaccordancewithproperstandardsofcustom, decorumanddecency,orpermitanytypeofconductinthegamblingestablishmentwhich reflectsortendstoreflectonthereputeoftheProvinceandactasadetrimenttothegambling industry.

7. ExceptasprovidedintheRegulationsandtheseRules,thesaleorassignmentofanygaming creditinstrumentbyalicensee,unlessthesaleistoapubliclytradedorotherbonafide financialinstitutionpursuanttoawrittencontract,andthetransactionandthetermsofthe contract,includingbutnotlimitedtothediscountrate,arereportedtotheBoardforapproval.

8. Issuingcredittoapatrontoenablethepatrontosatisfyadebtowedtoanotherlicenseeor person,includinganaffiliateofthelicensee.Thissub-ruleshallnotprohibitalicenseefrom collectingadebtowedtoanaffiliateofthelicensee.

2.060 Gaming by owners, directors, officers and employees

Noowner,director,officeroremployeeofanentitywhichholdsagaminglicenceinthisProvince shallplayorplaceawageratanycasinogamewhichisexposedtothepublicforplayorwagering:

a. Bythatgaminglicensee;

b. atorwithintheestablishmentintheProvincewhichisownedoroperatedinwhole orinpartbythatgaminglicensee.

2.070 Criminal convictions as grounds for revocation or suspension

1. ThelicenseeshallnotifytheBoardwithinsevendaysofbecomingawareofanyinformationwhich mayimpactonthesuitabilityofanyregisteredemployee,owner,directororthirdpartywithwhom thelicenseeconductsbusiness.

2. TheBoardmayrevokeorsuspendthegamblinglicenceorcertificateofsuitabilityorregistration ofapersonwhoisconvictedofacrimewhichconstitutesadisqualificationintermsoftheAct,even thoughtheconvictedperson'spostconvictionrightsandremedieshavenotbeenexhausted.

2.080 Reports of violations

EachlicenseeshallreporttotheBoard,inwriting,anycontraventionofanyprovisionoftheAct, theRegulationsortheseruleswhichthelicenseehasknowledgeoforreasonablysuspectsto haveoccurred,within96hoursofsuchknowledgeorsuspicion,whichreportshallincludethe actionstakenorbeingtakenasaresultofsuchcontraventionunlessprovidesotherwise.

2.090 Access to premises and production of records

1. Noapplicant,licenseeorcertificateholdershallneglectorrefusetoproducerecordsorevidence ortogiveinformationuponproperandlawfuldemandbytheBoardoritsauthorisedagent,orshall otherwiseinterfere,orattempttointerfere,withanyproperandlawfuleffortsbytheBoardorany authorisedemployeetoproducesuchinformation.

2. Eachlicenseeshallimmediatelywithinareasonabletimeonrequestmakeavailableforinspection bytheBoardoritsauthorisedagentallrecordsrelatingtothelicensee’sbusiness.

3. EachlicenseeshallallowtheBoardoritsauthorisedagentunrestrictedaccesstoitspremises includingexaminationofanyequipmentuseddirectlyorindirectlyintheconductingofgambling activities.

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Page 10: GAUTENG GAMBLING RULES...RULE 1: CONSTRUCTION AND DEFINITIONS 1.010 Promulgation, amendment, modification and repeal The following Rules are issued in terms of section 85 of the Gauteng

2.100 Collection of gambling credit

1. Onlylicensee’semployees,licensedjunketrepresentatives,attorneys,affiliatedcompaniesand theiremployees,oranyotherentityapprovedbythechiefexecutiveofficermaycollect,on thelicensee’sbehalfandforanyconsideration,gamblingcreditextendedbythelicensee.

2. Notwithstandingtheprovisionsofsub-rule1,nolicenseeshallpermitanypersonwhohasbeen foundunsuitable,orwhohasbeendeniedagaminglicenceorothersuitabilityapproval,tocollect, onthelicensee’sbehalfandforanyconsideration,gamblingcreditextendedbythelicensee.

3. Eachlicenseeshallmaintain,fortheBoard'sinspection,recordsthatdescribecreditcollection arrangementsandthatincludeanywrittencontractsenteredintowiththepersonsdescribedin sub-rule1,unlesssuchpersonsarethelicensee’skeyemployeesorlicensedjunket representatives.

2.110 Extension of time for reporting

TheChiefExecutiveOfficer,inhis/hersoleandabsolutediscretion,mayextendthetimeforfiling anyreportordocumentrequiredbytheseRules.

2.120 Tournaments and Promotions

AlicenseeshallobtainpriorapprovaloftheChiefExecutiveOfficerforstagingatournamentora promotionwheretheparticipantsarerequiredtopayaconsiderationforparticipatinginthe tournamentorpromotion.

2.200 PROGRAMS TO PROMOTE RESPONSIBLE GAMBLING

[Rule 2.200 inserted by General Notice No. 1397 of 2003.]

2.210 Advertising

1 EachlicenseeshalltothesatisfactionoftheBoardpost,publishandprovideinconspicuousplaces inornearthegamblingoutlet/facility,informationand/orwrittenmaterialsstating:

a Thenatureandsymptomsofproblemgambling.

b ThetollfreetelephonenumberoftheNationalResponsibleGamingProgrammeand referralservicesforproblemgamblers.

c Nopersonsundertheageof18yearsarepermittedtoparticipateingambling.

d ThattheoperatorislicensedbytheGautengGamblingBoard.

e ComplaintsorgrievancesagainstitmaybelodgedwiththeBoard.

f ContactdetailsoftheGautengGamblingBoard.

2 Eachlicenseeshallensurethatallprintedmarketingcollateralinrespectofgamblingactivities:

a containthefollowinginformation:

(i) Nopersonsundertheageof18yearsarepermittedtoparticipateingambling.

(ii) Thesloganand/oratollfreetelephonenumberoftheNationalResponsible GamingProgrammeandreferralservicesforproblemgamblers.

b theinformationcontemplatedinsub-rule2(a)above,shallbeincorporatedintoall advertisementsinthefollowingmanner:

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Page 11: GAUTENG GAMBLING RULES...RULE 1: CONSTRUCTION AND DEFINITIONS 1.010 Promulgation, amendment, modification and repeal The following Rules are issued in terms of section 85 of the Gauteng

(i) Allprintedadvertisementsshalldisplaytheinformationinfontsizelargerthanthe fontsizeofthebodyoftheadvertisement,and

(ii) Allbillboards,webpagesandmulti-pagepamphletsshalldisplaytheinformationon atleastsixpercentofthesurfaceofthebillboard,thehomepageofthewebpageor thefrontpageofamulti-pagepamphlet.

(iii) Allradioadvertisementsshallcarrytheinformationforfivesecondsattheendorthe beginningof eitherathirtyorsixtysecondsgamingadvert.

(iv) Alltelevisionadvertisementshallcarrytheinformationfortensecondsattheendor thebeginningofeitherathirtyorsixtysecondsgamingadvert.

3 Notwithstandingtheprovisionsofsub-rule(2)above:

a TheBoardmaydeterminegenericrequirementsforradioandtelevision advertisementsorindividualadvertisingdrives,withwhichallsuchadvertisements ordrivesshallconform,and

b TheBoardmayuponrequestdispenseand/orrelaxoneormoreoftheprovisionsof sub-rule(2)above.

4. Eachlicenseeshallensurethatnogamblingadvertisementisaimedordirectedatpersonsbelow theageof18.e.g.promotionormarketingofgamblingatprimaryschools. 5 AlladvertisementsshallinadditiontothisrulecomplywiththeprovisionsofSection71oftheAct and regulation 42.

2.220 Training

1 Eachlicenseeshallimplementproceduresandtrainingforallemployeeswhodirectlyinteractwith gamblingpatrons.

2 Thetrainingcontemplatedinsub-rule1aboveshallataminimumconsistof:

a Informationconcerningthenatureandsymptomsofproblemgamblingbehaviours

b Assistancetopatronsinobtaininginformationaboutresponsiblegamblingprograms

3 Thelicenseeshalldesignatepersonnelresponsibleformaintainingthetrainingprogramanddetermining (subjecttoapprovalbytheboard)thetypesandfrequencyofsuchtrainingandprocedures.

4 Thelicenseeshallonceithasbecomeawareofapunterwhomaybehavingagamblingproblem, furnishsuchpunterwithinformationordetailsofwhereheorshemayobtainassistancewith regardtothegamblingproblem.

5 Thelicenseeshallonamonthlybasisfurnishtheboardwiththefollowinginformationrelatingto personscontemplatedin4above.

a Nameofpunter

b Theidentitynumber

c Contactdetails(whereavailable)

d Nameofoperator/licencee

2.230 Self exclusion by patrons

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1 Eachlicenseeshalldevelopandimplementprocedurestoenablepatronstolodgearequesttobe excludedfromparticipatingingambling.

2 Theproceduresforselfexclusionshallataminimumprovide:

a Reasonablemeasurestoidentifyandrestrictaccesstogamblingbypersonswho requestedtobeexcludedfromparticipatingingambling

b Thatself-exclusionwillonlybelifteduponproductionofacertificatebyapsychologist, psychiatristoranycounsellorappointedbytheNationalResponsibleGamblingProgram. Thecertificateshouldatleastcertifythatthepunterhasattendedcounselingsessionsand thatinhis/heropinionthepunterisfitandcompetenttoparticipateingambling.

c ThatwhilsttheBoardandthegamblingoperatorswillmakereasonableeffortstogiveeffect totherequestforexclusion,itisthepunter’s/player’sresponsibilitytorefrainfrom participatingingamblingduringtheperiodofexclusion.BoththeBoardandthelicensee shallnotbeliablewhatsoeverforanydamagesthatmaybesufferedasaresultofthe punterparticipatingingamblingduringtheperiodofself-exclusion.

d Thattheexclusionwillnotbeliftedwithinaperiodofsixmonthsfromdateofexclusion.

e Theoperatormayinstitutecriminalproceedingsfortrespassingagainstpersons participatingingamblingduringtheperiodofexclusion.

3 Thelicenseeshallonaweeklybasis,supplytheboardwithdetailsofpersonswhorequestedtobe excludedfromgambling.

4 Thedetailscontemplatedinsubregulation3above,shallataminimumcontain:

a -thenameofthepunter

b -theidentitynumber

c -electronicphotograph

d -nameofoperator

f -datesandtimeofrequest

g -dulysignedexclusionform

5 Eachlicenseeshallensurethatallpersonswhohavebeenplacedonaself-exclusionlistarere movedfromitsmail-marketinglistandguestloyaltyprogrammesandprecludedfromfurther participatinginthelicensee’screditfacilities.

2.240 Location of ATM’s

1 Eachlicenseemayinstallautomatictellermachinesatitspremisesprovidedthattheirlocationis approvedbytheBoard.

2 Eachlicenseeshallpublishandpostnexttotheautomatedtellermachineslocatedonits premises,thesloganandtollfreenumberoftheNationalResponsibleGamblingProgrammeand referralservicesforproblemgamblers.

2.250 Enquiry

1 Theboardmayuponawrittenrequestbyaninterestedparty,conveneaninquirytoestablish

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whetherornotapunterhasagamblingproblem.

2 Interestedpartiesreferredtoinparagraph1aboveshall:aconsistofandbelimitedtothe following:

(i) parents

(i) dependentchildren

(ii) spouseorliveinpartner

b attheinquiryproveonabalanceofprobabilitiesthatthepunter:

(i) gamblesmorethanhis/hermeansallows

(ii) gamblesinamannerdetrimentaltohimselfand/orhisfamily

3 Apunterwhouponreceivingpropernoticetoattendaninquiry,failstodosowithoutadequateor validgrounds,shallbeexcludedfromparticipatinginfurthergamblingintheprovinceuntilsuch timethathe/sheattendstheinquiry.

4 Apunterwhohasbeenfoundbytheboardtohaveagamblingproblem,maybeplacedonthelist ofexcludedpersonscontemplatedinRegulation29.

5 Theboardmayatitsinquiry,haveregardtoareportorevidencebyapsychologistorpsychiatrists. [Rule 2.250 amended by General Notice No. 2010 of 2004.]

RULE 3: GAMBLING TAXES AND LEVIES OVER AND UNDER PAYMENTS

3.010 Claims for refunds; procedures

1. AlicenseefilingaclaimforrefundofoverpaymentofgamingtaxorotherlevieswiththeBoard shallserveacopyoftheclaimontheChiefExecutiveOfficer.Suchaclaimshallcontaina memorandumofpointsinsupportoftheclaim,settingforththelegalbasisandthe licensee'scalculationsoftheamountoftherefund.

2. TheaforesaidclaimforarefundshallbelodgedwiththeBoardwithin6monthsafterthefinancial year-endrelatingtotheyearinwhichtheoverpaymentwasmade.

3.020 Additional assessment in respect of underpayment of gambling tax

1. UpondeterminationbytheBoardthatalicenseehasunderpaidgamblingtaxesorotherapplicable levies,theBoardshallissuetothelicenseeanadditionaltaxassessmentsettingouttheamount dueandthebasisofcalculationthereof.

2. Theamountdueintermsoftheaforesaidadditionalassessmentshallbepaidwithin7daysof receiptorsuchlongerperiodastheBoardmayallow.

3. Wherealicenseefailstokeeptherecordsusedbyittocalculategrossgamingrevenueorany otherapplicablefeesorlevies,theBoardmaycalculateorestimatetheamountsdueupon thebasisofanyinformationwithintheBoard'spossessionincludingstatisticalanalysis.

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RULE 4: GAMING MACHINES, MODIFICATIONS, CONVERSIONS AND OTHER GAMING EQUIPMENT

4.010 Definitions

Forthepurposesofthischapter,unlessthecontextindicatesotherwise–

“conversion” meansachangeinagamingmachinefromonepre-approvedconfigurationtoan otherpre-approvedconfigurationorfromoneapprovedmodeofplaytoanotherapprovedmodeof play.

“modification”meansachangeoralterationofanyapprovedgamingmachine,excludingacon versionandtherepairormaintenanceofagamingmachine.

“other gaming equipment”meansanygamingdeviceasdefinedintheAct,excludingagaming machine;and “promotional machine”meansacontrivancethatresemblesagamingmachinethat–

a. Isplayablewithoutawagerbeingmade;or

b. Alwayspaysoutanamountineithercashorprizesthatisequaltoorgreaterthanthe wagermade.

4.020 Technical standards for gaming machines

1. ThischapterappliestoallgamingmachinesofferedforplayintheProvincetotheextenttheydo notconflictwiththestandardsetbytheSABS.

2. Changestopay-outpercentage:

a. ForgamingmachineswithsinglegameEPROMs,thetheoreticalpaybackpercentageof agameshallnotbecapableofbeingchangedwithoutchangingtheEPROMsinthegaming machineandwhensuchachangeismadethefollowingshallberecorded–

(i) Thenameofthepersoneffectingthechange;

(ii) Theclosingmetersofthegamingmachine;and

(iii) Detailsofthechange,suchastheEPROMidentificationandKobetronnumbers;and

b ForgamingmachinescontainingEPROMswithmorethanonegameorreturnto player(RTP)orbetsizecombination,allgame/RTP/betsizecombinationsonthe installedEPROMshallbesubjecttoapprovalbytheBoardandthesetofgames tobemadeavailabletotheplayermaybevariedbychangingtheEPROMsorthe softsettingsofthegamingmachineandthefollowingshallberecorded–

(i) Thenameofthepersoneffectingthechange;and

(ii) Metersofthegame(s)beingreplaced.

c Anychangereferredtoinparagraphsaandbmayonlytakeplaceduringatimewhenthe gamingmachineisswitchedoff.

d Forpurposesofthissub-rule,theadditionofanattendant-paidbonus,aprogressive jackpot,orachangeinrateofprogressionofanexistingprogressivejackpotisnot

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consideredtobeachangeinthetheoreticalpaybackofthegamingmachine.

4.030 Conversions: Notification and procedure

1. Aconversionmayonlybeperformedbyalicenseewhoisauthorisedintermsofhislicenceto manufactureormaintainthegamingmachinebeingconverted.

2. AconversionshallonlybeperformedfollowingwrittennotificationoftheconversiontotheBoard byhecasinolicenseeonwhoselicensedpremisesthegamingmachineisofferedforplayorin thecaseofagamingmachineonthelicensedpremisesofasitelicensee,therouteoperatorto whomthesiteislinked,whichnotificationshallbedonenolessthan7dayspriortotheconversion beingperformedorsuchshorterperiodastheBoardmayallow.3. Thenotificationreferredtoinsub-rule(2)shallincludeacomplete,comprehensive,andtechni callyaccuratedescriptionandexplanationoftheconversioninbothtechnicalandlaylanguage signedbythepersondoingtheconversion.

4.040 Maintenance of gaming machines

1. Alicenseeshallnotaltertheoperationofapprovedgamingmachinesandmayonlyallow maintenanceongamingmachinesbypersonslicensedbytheBoardtodoso.

2. Licenseesshallmaintaingamingmachinesavailabletothepublicforplayinasuitablecondition.

3. Eachlicenseeshallkeepawrittenlistofrepairsmadetogamingmachinesinthatlicensee’s possession,includingthenameofthepersonmakingsuchrepairs,andshallmakethelist availableforinspectionbytheBoard.

4.050 Duplication of program storage media

1. Onlyalicensedmanufacturer,routeoperatororcasinolicenseemayduplicatethecontentsof gamingmachineprogramstoragemedia.

2. Theprocedureforperformingsuchduplicationshallbecontainedintherouteandcasinolicensee’s internalcontrolproceduresasapprovedbytheBoard.

4.060 Marking, registration and distribution of gaming machines

1 NogamingmachineshallbedistributedintheProvinceorfromalocationwithintheProvinceout oftheProvinceunlessithasthatmachine’suniqueserialnumber,permanentlystampedoren gravedinletteringnosmallerthan5millimetersonthemetalframeorotherpermanentcomponent ofthemachineandonaremovableplateattachedtothecabinetofthemachinewhichwill alloweasyreviewbyaBoardofficialwithouttheopeningofanypartofthemachine.

2 NolicenseeshalldistributeanygamingmachinewithinoroutoftheProvinceortransportany gamingmachinethroughtheProvincewithoutthepriorwrittenapprovaloftheBoard.Applications forsuchapprovalshallbemade,processed,anddeterminedinsuchmannerandusingsuchforms asapprovedbytheBoardandshallinclude,inadditiontosuchotheritemsorinformationasthe Boardmayrequire–

a. InthecaseofgamingmachinesbeingdistributedoutoftheProvince,thefullname, provinceofresidence,address,telephonenumber,identificationnumberorpassport numberofboththepurchaserandthepersontowhomtheshipmentisbeingmade. Ifthepurchaserorpersontowhomtheshipmentisbeingmadedoesnothavean identificationnumberorpassportnumber,thebirthdateofthepurchaserorperson towhomtheshipmentisbeingmademaybesubstituted;

b. InthecaseofgamingmachinesbeingdistributedintotheProvince,thenameand permanentaddressofthesellerandthepersonfromwhomtheshipmentisreceived ifsuchpersonissomeoneotherthantheseller;

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c. InthecaseofgamingmachinesbeingtransportedthroughtheProvince,thefull name,provinceofresidence,address,telephonenumber,identificationnumberor passportnumberofthepersonfromwhomthegamingmachinesaredistributed, thepersonperformingthetransportaswellasthepersontowhomtheshipmentis beingmade;

d. Thenameandpermanentaddressofthepurchaserorpersontowhomthe shipmentisbeingmadeifeitheriscurrentlylicensedbytheBoard; e. Theportofentryorexitasthecasemightbe,iftheoriginordestinationisoutside theRepublic;

f. Thenumberofgamingmachinestobedistributedortransported;

g. Theserialnumberofeachgamingmachine;

h. Themodelnumber,gametypeandEPROMnumberofeachgamingmachine;

i. Theexpecteddateandtimeofshipment;

j. Themethodofshipmentandnameandaddressofcarrier;

k. Thesealnumberofthecontainer,ifapplicable;and

l. Astatementbythepurchaserthateachmachinewillbeusedonlyforlawful purposes,unlessthepurchaseriscurrentlylicensedbytheBoard.

3 Nolicenseeshalldistributeorshipgamingmachinestoadestinationwherepossessionofa gamingmachineisunlawful.

4 TheBoardmayinspectallgamingmachinespriortodistributionoutoftheProvince.Licensees shallmakethegamingmachinesavailableforsuchinspection.

5 AlicenseeshallkeeparecordofallshipmentsmadeintooroutoftheProvinceofparts specificallydesignedforuseinagamingmachine.Therecordshallincludetheinformationset forthinsub-rule(1),ifapplicable.Alicenseeshallnotshippartsspecificallydesignedforuseina gamingmachinetoadestinationwherepossessionofagamingmachineisunlawful.

4.070 Modifications: Applications and procedures

1. Amodificationtoagamingmachineshallonlybeundertakenbyapersonlicensedtoundertake suchmodification.

2. AmodificationshallonlybedonefollowingwrittenapprovalfromtheBoardonapplicationtothe Boardbythecasinolicenseeonwhoselicensedpremisesthegamingmachineisoffered forplayorinthecaseofagamingmachineonthelicensedpremisesofasitelicensee,theroute operatortowhomthesiteislinked.

3. Theapplicationreferredtoinsub-rule(1)shallcontainthefollowing–

a. Acomplete,comprehensive,andtechnicallyaccuratedescriptionandexplanation ofthemodificationinbothtechnicalandlaylanguagesignedbythepersonmaking theapplication;and

b. Acertificationthatthegamingmachineasmodifiedisinaccordancewiththe standardapprovedbytheSABS.

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4.080 Approval of promotional and tournament machines: Applications and procedures

1. AmanufacturerordistributorshallneitherdistributeapromotionalmachineforuseintheProvince noraffixitforplaytothepublicunlessthepromotionhasbeenapprovedbytheBoard.

2. Theprovisionsgoverningtheapproval,distributionintoandoutoftheProvince,andconversionof gamingmachinesshallapplymutatismutandistopromotionalmachines.

4.090 Installation of other gaming equipment

1. TheBoardwillmaintainalistofothergamingequipment,andshallsupplyacopythereoftoanyof itslicenseesuponthelicensees’request.

2. Alicenseeshallnotinstalloruseothergamingequipmentwithoutpriorwrittenapprovalofthe Board.

3. Applicationsforapprovaltoinstalloruseothergamingequipmentshallbemadeandprocessedin suchmannerandusingsuchformsasmaybedeterminedbytheBoard.

4. TheBoardmayconsidertheapprovalofothergamingequipmentbyothergamingregulatory jurisdictionsitsdeterminationoftheapproval.

4.100 Alterations to other gaming equipment

Alicenseeshallnotalterthemannerinwhichothergamingequipmentoperateswithoutprior writtenapprovaloftheBoard.

RULE 5 : CASINOS

GENERAL CASINO RULES

5.010 Payoff schedules or award cards

1. Payoffschedulesorawardcardsapplicabletoeverycasinogameincludingagamingmachine shallbedisplayedoreasilyaccessibleatalltimes,eitheronthetableatwhichsuchcasinogame isplayedoroneachgamingmachine,asthecasemaybe,orinaconspicuousplaceimmediately adjacentthereto.

2. Payoffschedulesorawardcardsshallaccuratelystateactualpayoffsorawardsapplicabletothe particularcasinogameorgamingmachineandshallnotbewordedinsuchmannerastomislead ordeceivethepublic.

3. Nolicenseeshalldisplayanymisleadingordeceptiveinformationonanypayoffscheduleoraward cardandeverylicenseeshallmakepaymentinstrictaccordancewithpostedpayoffschedulesor awardcards.

5.020 Retention of unclaimed money

1. Everylicenseeshallmaintainaregisterofallgamingprizeswhichhavenotbeenclaimedaftera periodof24hours.

2. ParticularsofunclaimedJackpotsandunclaimedprizesstoredonbyserialnumberorother accessmethodistobesecuredoncomputerdisksothattheparticularsofunclaimedmoneysor prizesisrestrictedtoauthorisedpersonnelonly.

3. AccesstotheparticularsofallunclaimedprizesshallbeprovidedtotheBoard.

4. Theprocedureswithregardstomoneyorprizeswonbyapersonwhoislessthaneighteenyears

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RULE 6: SURVEILLANCE SYSTEMS

6.010 Definitions

Thefollowingwordsandterms,whenusedinthisRule,shallhavethefollowingmeaningsunless thecontextclearlyindicatesotherwise.

“Announced bet” meansawagermadewithoutchips,plaquesorcash;

“Call bet”meansabetcalledtothedealeraccompaniedbyanamountinchipsorcashsufficient tocoverthevalueofthebet;

“CCTV”meansclosedcircuittelevision.

“Control unit”meansadevicethatshallhavethecapabilitytoselectanycameratoanymonitor inthesurveillancesystem,controlPTZcamerasatavariablespeedandcontrolallVCRrecorders inthesurveillancesystem.

“Dedicated camera”meansavideocamera,whichisrequiredtomonitorandrecordaspecified activitycontinuously.

“Matrix”meansamicroprocessorcontrolledswitchingdevice,whichshallenablethesystemto

oldshallbesubmittedtotheBoardforapproval.

5.030 Disputes

1. WheneveracasinolicenseeisoftheviewthatadisputeasenvisagedinChapter5ofthe Regulationsislikelytoarisefollowingtheplayingofacasinogame,andtheallegedwinningsor preciseamountthereofexceedstheamountofR50000,thelicenseeshall,notwithstandingany provisiontothecontrary-

a. asfaraspossibleretainallrelevantevidencerelatingtotheplayingofthatcasino game,foraperiodnotlessthan30daysafterthedateonwhichtherelevantgame wasplayed;and

b. Wherepossible,informthepatronoftheremedyathisorhisdisposalintermsof regulation

2. WheneverapatronhasreferredadisputetotheChiefExecutiveOfficerintermsofregulation 24(1)(a),theChiefExecutiveOfficershall,assoonaspossiblebutnotlaterthan14daysafter suchreferral,informthecasinolicenseethereof,whereafterthelicenseeshallfurtherretainallthe relevantevidenceuntilthedisputehasfinallybeenresolvedintermsofChapter5ofthe Regulations.

3. Forpurposesofdeterminingwhichevidenceisrelevantasreferredtoinsub-rule(1)above,the casinolicenseeshalltakethefollowingintoconsideration:

a. Thetypeofcasinogame;

b. Thenatureofthedispute;and

c. Anydocuments,recordings,computerdata,equipment,objectsoranyother evidence,whichinthelicensee’sviewmayassisttheChiefExecutiveOfficerto resolvethedispute.

4. AdisputecontemplatedinRegulation24(1)(a)shallbereferredtotheChiefExecutiveoftheBoard orhisdelegatewithin5daysafterthedateonwhichthecasinogamewasplayedwhichgaverise tothedispute.

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directanynumberofinputstoanynumberofoutputs.

“PTZ camera” meansavideocamerawhichpossesses,ataminimum,thecapabilitytopan (rotate)360degreesataminimumspeedof120degreespersecond,tilt180degreeswiththe capabilitytoorientateitselfandshallhavepre-setcapabilitieswithaminimumpre-setspeedof 360degreespersecondandzoomcapabilities.

“Titler”meansadevicethathasthecapabilitytosuperimposetime,dateandatitleontoavideo signal.

“Video Loss Detector”meansadevicethathasthecapabilitytodetectlossinvideoandor generateanalarmwhenvideolossisexperienced.

“Video printer”meansadevicethatshallhavethecapabilitytogenerateinstantaneouslyupon command,aclear,stillblackandwhiteorcolourcopyorphotographoftheimagesdepictedona videotaperecording.

“Satellite monitoring equipment”meansasurveillanceremotestationwithaccesstothe surveillancesystemthathasthecapabilitytomonitorandswitchbetweensignalsonly.

6.020 Surveillance systems: Minimum standards

1. Thesurveillancesystemreferredtoinregulation110shallcontainataminimum,thefollowing equipment–

a. Acontrolunitthatshallhavethecapabilitytoselectanyvideocameratoany monitorinthesurveillancesystem,controlPTZcamerasatavariablespeedand controlallvideorecordersinthesurveillancesystem;

b. Dedicatedcameraswhicharecamerasthatmonitoraspecifiedactivitycontinuously, theplacementofwhichshallbesubjecttoapprovalbytheBoard;

c. Amatrixwhichisamicroprocessorcontrolledswitchingdevicewhichshallenable thesystemtodirectanynumberofinputstoanynumberofoutputs;

d. PTZcameraswhicharevideocameraswith,ataminimum,thecapabilitytopan (rotate)360degreesataminimumspeedof120degreespersecond,tilt180 degreeswiththecapabilitytoorientateitself,zoominandoutandshallhavepre-set capabilitieswithaminimumpre-setspeedof360degreespersecond,the placementandnumberofwhichshallbesubjecttotheBoard’sapproval;

e. Atitlerwiththecapabilitytosuperimposetime,dateandatitleontoavideosignal withoutobstructingtherecordedview;

f. Videolossdetectorswiththecapabilitytodetectlossinvideoandorgeneratean alarmwhenvideolossisexperienced;

g. Avideoprinterwiththecapabilitytogenerateuponcommand,aclear,stillblackand whiteorcolourcopyorphotographortheimagesdepictedonavideorecording;

h. Videorecorderswhichshallrecordthevideosignalsfromthesystem;and

i. Monitorsonwhichtheviewsrecordedbythesurveillancesystemshallbe displayed.

2. Anysurveillanceremotestationwithaccesstothesurveillancesystemshallhaveonlythe capabilitytomonitorandswitchbetweensignals.

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6.030 Surveillance system plans: Approval and alterations

1. Thesurveillancesystemplanshallincludethefollowing–

a. Acasinofloorplanthatshowstheplacementofallsurveillanceequipment;

b. Detailsofthecameraviews;

c. Identificationofthegamingmachinesandtablescoveredbythecameras;an

d. Adetailedinventoryofthesurveillancesystem,whichshallincludenumberof cameras,monitors,equipmentspecificationsincludingcamerasandthedetailed matrixplanincludingtheprocedurescoveringalarmedareas,entrancesandexits.

3. Thesurveillanceplaninrespectofcamerainstallationwillbesignedoffandshallbesubjectto approvalbytheBoardoncompletionoftheinstallationofthecameras.Inrespectofall otherissues,Boardapprovalshallberequiredpriortoinstallation.

4. Everycasinolicenseeshallwithin24hoursnotifytheboardoftheinstallationadditionalcameras forthepurposeofgamingcovertoperations.

6.040 Surveillance systems: General requirements

1. Onlyhigh-resolutionmonitorswithaudiocapabilitiesshallbeusedinthesurveillanceroom.

2. Allcontrolsonthemonitorsshallbefrontmounted.

3. Eachmonitorshallhavethecapabilitytodisplayanyselectedview.

4. Aminimumofonemonitorforevery25camerasinthegamingmachinearea,andonemonitorfor every15camerasforthetablesareashallbefittedinthesurveillanceroom.

5. Aratioofonesurveillanceofficertoeightmonitorsshallbemaintainedatalltimesduringcasino operatinghours.

6. Camerasshallbefittedinsuchawaytopreventtamperingbypatronsoremployees.

7. Camerasshallbeselectedandcontrolledfromthesurveillanceroombymeansofacontrolunit.

8. Eachcamera,whichformspartofthesurveillancesystemapprovedbytheBoard,shallbe dedicatedtoitsownvideorecorder.

9. Camerasofdifferentresolutionsshallbeusedindifferentconditionsandfordifferentpurposesin ordertoprovideoptimalclarity.

10. Eachcamerashallhavethecapabilityofhavingitspicturedisplayedonavideomonitor.

11. Avideorecordershallhavethecapabilitytobeselectedandcontrolledfromthecontrolunitinthe surveillanceroom.

6.050 Surveillance rooms: General requirements

1. Theinsideofthesurveillanceroomincludingtheworkingareasaswellasemployeesandtheir movementsshallberecordedonaudio,videoandthevideotapelibraryshallberecordedonvideo at all times.

2. AnymemberoftheBoard,itsstafforitsauthorisedagentmayberequiredtoproducepositive identificationbeforeaccessisgranted.

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6.060 Surveillance systems: Count rooms and cash desk (cage)

1. Thesurveillancesystemshallmonitorandrecordclearunobstructedviewsofallareasandtrans actions.

6.070 Minimum PTZ requirements

1. ThereshallbeaminimumofonePTZcameraforeveryfourtablegameswhichshallbeusedfor generalviews,punterscansandclose-upviewsprovidedthatallgameplayactivitiesshallbe individuallymonitoredandrecordedbyadedicatedhighresolutioncamerapertable.

6.080 Surveillance systems: Gaming machines

1. Camerasrecordinggamingmachinesshallbepositionedinsuchamannerthatopenedmachine doorsdonotobstructtheviewtotheinsideofthegamingmachinecabinetandamaximumof 12gamingmachinesshallbecoveredbyonecamera.(Notethatthischapterisbasedon theroomthatwouldbetakenupby12standardgamingmachinesinstallednexttoeachother. Thereforegapsbetweengamingmachinesshallbetakenintoaccountwhenreviewingtherequired numberofcameras.)

2. Allcountingequipmentinthecashieringboothsshallbeinterfacedwiththesurveillancesystem.

3. Allcashieringboothsshallhavepanicalarmbuttonsdirectlylinkedtothesurveillancesystem.

4. Thesurveillancesystemshallbeinterfacedwiththegamingmachines,coincountersandweigh scalesensuringthatthefollowingerrorcodes,conditionsandinformationarereportedonthe system–

a. gamingmachineerrorcodesandconditions;

b. coincounters–

(i) denomination;

(ii) randvalueofcoinscounted;

(iii) boothnumber;and

(iv) dateandtime;

c. weighscales–

(i) denomination;

(ii) value;

(iii) weight;and

(iv) dateandtime.

6.090 Surveillance systems: Equipment malfunctions

1. Inadditiontotherequirementsofregulation115eachmalfunctiontogetherwiththecorrective measurestakenwillbereportedtotheBoardwithin24hours.

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RULE 7 : CENTRAL MONITORING SYSTEMS

7.010 General requirements

1. Everycasinolicenseeshallimplementacomputerisedon-linecentralmonitoringsystem(CMS)capableof meetingtherequirementscontainedintheSABSstandardandapprovedbytheBoardforusebythe licensees.

7.020 CMS hardware and software

1. ThehardwareandsoftwareconfigurationoftheCMSshallbecertifiedtoconformwiththestandardsetby theSABSandapprovedbytheBoardpriortoutilisationthereofbyalicensee.

2. Thecertificationandapprovalprocessshallincludeanevaluationofthetotalconfigurationforreliability, recovery,auditability,redundancyandsecurity.

3. AnyupgradesorchangestothesoftwaresystemshallbesubjecttoapprovalbytheBoard,priortosuch upgradeorchangetakingplace.

7.030 Meter wrap handling and meter width

1. Operationalprocedures,software,etc.shallbeinplacewhich,togetherwiththewidthofthemeters andtheexpectedrateofmetercounts,aresufficienttocaterforresultingmeterwrapevents(ieto detectandcorrectlyhandlemeterwraps),andsopreservethetruetotalstatistics.

7.040 Device configuration database

1. Thecentralmonitoringsystemshallmaintainthefollowinginformationforeachgamingdevice whichitmonitors–

a. Position;

b. Devicedescription(egserialnumber,manufacturer);

c. Configuration(iedenomination,softwareversioninstalled,gameactivated, progressivestatus);and

d. Historyofupgrades,movementsandre-configurations.

2. Themonitoringreferredtoinsub-rule(1)maybedonebytheCMS,aseparatecomputeror manualsystem,oranycombinationthereof,butinanycasetheinformationshallbereadily retrievable.

7.050 Password protection

1. Theoperatingsystem(s)used,aswellastheCMSshallprovidecomprehensivepasswordsecurity.

2. Allprogramsanddatafilesshallonlybeaccessiblebyentryofapassword,whichshallbechanged monthlyandwhichwillbeknownonlytoauthorisedpersonnel.

3. ThepasswordsandPersonalIdentificationNumberstoaccessthecentralmonitoringsystemshall beinanencryptedform.

4. Alistshallbemaintainedofallregisteredusersonthesystemincludingtheirprivilegelevelonboth theoperatingsystem(s)andCMS.

7.060 Access by the Board

1. TheBoardistobeabletoaccesstheCMSprogramanddatamemoryatanytimeusingeitherthe electroniclinkstotheBoard,orfromafacilityonthelicensedpremises

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2. Thesystemsoftwareshallprovidecomprehensivesearchmechanismsforthepurposeof examinationofeventsandstatisticaldata.Themechanismshallcaterforavarietyof“keys”as wouldreasonablybeusedbytheoperatorandasapprovedbytheBoard.

3. TheBoardmaylogontotheCMScomputertoexecuteexternalauditandinterrogationprograms. ThepasswordthatthestaffmemberoftheBoardusesshallgivehim/herREADONLYaccessto alldataandthereshallbesufficientcomputermemoryspaceavailabletoenablethestaffmember oftheBoardtosaveareportcomprisingthereadonlyinformation.

7.070 User interface: Documentation and reporting

1. SignificanteventandstatisticaldatarequiredbytheBoardwillbetransferredtotheBoardatsuch intervalsastheBoardmaydetermine.

2. ThepermittedmethodologiesforthesetransfersshallbesubjecttoapprovalbytheBoardandmay includethefollowing–

a. Hardcopyreportviafacsimile;

b. Diskette;

c. Dial-updatatransfer;

d. Securee-mail;and

e. Datatransferviadedicatedlink.

3. TheformatofthedatawillbespecifiedbytheBoardfromtimetotime.

7.080 Link to Board computing facilities

1. ThecasinolicenseeshallprovideandmaintainsuchelectronicaccessorlinktoitsCMSastheBoardmay requirefromtimetotime.

2. Theelectroniclinkshallincludeallnecessaryequipment(iecomputerterminals,Telkom,NTU’s, routers,modemsetc.).

3. ThecasinolicenseeshallsupplytheBoardwiththenecessarysoftwareandinternaltrainingto enabletheBoardtolinkto,logontoandoperatetheCMSandprintallinformationobtainedfrom theCMS

7.090 Facilities for Board’s staff members EverylicenseeshallprovidethefollowingminimumfacilitiesonitslicensedpremisestotheBoard’s staffmembers–

a.Equipmenttoenablethedeterminationofoperationalhardwareandsoftwareversion levelsfortheCMS;and

b.Facilitiesandequipment,includingofficespace,toenablestaffmemberstoevaluatethe complianceoftheCMStoapprovedminimumoperationalstandardsandperformsuch otherfunctionsasmayberequiredfromtimetotime.

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RULE 8 : CHIPS, PLAQUES, TOKENS, DICE, CARDS ROULETTE WHEELS AND ROULETTE BALLS

8.010 Gaming chips, value and non-value

1. AllgamingchipsandplaquesshallconformtoSABS1718.

2. Eachnon-valuechipotherthanpromotionalortournamentchipsutilisedinacasinoshallbeissued solely forthepurposeofgamingatroulette.Thenon-valuechipsateachroulettetableshall–

a.HavethecasinonameandlocationasapprovedbytheBoard,clearlypressed,engraved orimprintedonthechip;

b.Containadesign,insertionorsymboldifferentiatingthosechipsfromthenon-valuechips beingusedateveryotherroulettetableinthecasino;and

c.Bedesigned,manufacturedandconstructedsoastoprevent,tothegreatestextent possible,thecounterfeitingofsuchchips.

3. Nopersonataroulettetableshallbeissuedorpermittedtoplayroulettewithnon-valuechipsthat areidenticalincolouranddesigntovaluechipsornon-valuechipsbeingusedbyanotherperson atthesametable.Whenapatronpurchasesnon-valuechips,achipofthesamecolourshallbe placedinachip-treeorotherdeviceasapprovedbytheBoard,totheouterrimoftheroulette wheel.

4. Non-valuechipsshallonlybepresentedforredemptionatthetablefromwhichtheywereissued andshallnotberedeemedorexchangedatanyotherlocationinthecasino.Whensopresented, thedealeratsuchtableshallexchangethemforanequivalentamountofvaluechipswhichwill thenbeusedbythepatroningamingorredeemedasanyothervaluechip. 5. Eachcasinolicenseeshallhavethediscretiontopermitorprohibittheuseofvaluechipsin gamingatroulette,however,itshallbetheresponsibilityofthecasinolicenseeanditsemployees tokeepaccurateaccountofthewagersbeingmadewithvaluechipssothatthewagermadeby oneplayerisnotconfusedwiththatmadebyanotherplayeratthetable.

6. Eachcasinolicenseeshallmaintainamonthlysummaryofthevaluechipinventoryforeachde nomination,whichshallincludeataminimum,thefollowing-

a. Thebalanceonhandatthebeginningofthemonth;

b .Thebalanceonhandattheendofthemonth;

c. Documentationastowhoisholdingthesechips(ifknown);and

d. Theformatofthesummaryrequiredbythissub-ruleshallindicatethedaily movementofchips.

7. Nocasinolicenseeshallissueorcausetobeutilisedinitscasinoanyvalueornon-valuechip unlessanduntilsuchchipshavebeenapprovedbytheBoard.

8. NocasinolicenseeorotherpersonlicensedbytheBoardshallmanufacturefor,sellto,distribute tooruseinanycasinooutsideoftheProvince,anyvalueornon-valuechipwiththesamedesign asthoseapprovedforuseinacasinointheProvince. 9. Promotionalchipsshallbeofsuchshapeandsizeandhavesuchotherspecificationssoastobe distinguishablefromotherchipsasdeterminedbytheBoard.

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10. Bothsidesofeachpromotionalchipshallconspicuouslybeartheinscription:“NoCashValue”.

8.020 Gaming plaques

1. Nocasinolicenseeshallissueorcausetobeutilisedinitscasino,anygamingplaquesunless anduntilsuchplaquesareapprovedbytheBoard.

2. NogamingplaqueshallbeissueduntilthecasinolicenseehassubmittedtotheBoardandthe Boardhasapproved,asystemforaccountingforgamingplaquesandcageprocedures.

3. Whereavaluechipexistsforadenominationequivalenttoaplaque,theprimarycolourusedon thevaluechipshallbeutilisedastheprimarycolourfortheplaque.

8.030 Primary, secondary and reserve sets of gaming chips

1. UnlessotherwiseauthorisedbytheBoard,eachcasinolicenseeshallhaveaprimarysetof valuechipsandareservesetofvaluechipswhichshallconformtotherequirementsofSABS 1718.

2. Inadditiontotheprovisionsofsub-rule(1),acasinolicenseeshallhaveasecondarysetofvalue chipsfordenominationsofR500-00andmore,whichchipsshallhaveatleastadifferent secondaryandthirdcoloursthantheprimaryset.

3. Eachcasinolicenseeshallhaveaprimarysetofnon-valuechipsforeachroulettetableanda reservesetofnon-valuechipswithadesignorsymboldifferentfromthenon-valuechips comprisingtheprimaryset.

4. Thecasinolicenseeshallremovetheprimarysetofgamingchipsfromactiveplayandplacethe reservesetofchipsinplaywheneveritisbelievedthecasinoistakingoncounterfeitchipsor wheneveranyimproprietyordefectintheutilisationoftheprimarysetofchipsmakesremovalof theprimarysetnecessary,or whenevertheBoardsodirects.

5. Whenevertheprimarysetofchipsisremovedfromactiveplay,thecasinolicenseeshall immediatelynotifytheBoardofthisandthereasonforsuchoccurrence.

6. AcasinolicenseeshallsubmittotheBoardthefinalartworkofeachdenominationofgaming plaque,thefinalartworkofeachvalueandnon-valuechipinitsprimaryandsecondarysets,and thefinalartworkofeachpromotionalchip,andshallnotpurchaseorutilisesuchchips,plaquesor promotionalchipsforgamingpurposesuntilapprovedbytheBoard.

8.040 Nature and exchange of gaming chips, plaques and promotional chips

1. Allwageringoncasinogames,otherthanongamingmachines,inacasinoshallbeconductedwith chipsorplaques:Provided,thatpromotionalchipsshallbepermittedforuseinwageringat authorisedgameswithpriorapprovaloftheBoard.

2. Gamingchipspreviouslyissuedbyacasinolicenseewhicharenotinactiveusebythatcasino licensee,shallnotbeusedforwageringatauthorisedtablegames.

3. Valuechipsorplaquesshallbeissuedtoapersononlyattherequestofsuchpersonandshallnot begivenaschangeinanyothertransactionbutagamingtransaction.

4. Gamingchipsshallonlybeissuedtocasinopatronsfromacashdeskorattablesandshallonly beredeemedforcashatthecashdesk(cage);Providedthatgamingchipsmaybeexchanged byapatronatacashieringboothforcurrency,coinorgamingmachinetokensinordertoplaya gamingmachine.

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5. Eachgamingchipandplaqueissoleevidenceofadebtthatthecasinolicenseeowestothe personlegallyinpossessionofthegamingchiporplaqueandshallremainthepropertyof theissuingcasinolicensee.

6. Eachcasinolicenseeshallredeempromptly,itsowngenuinegamingchipsandplaques,except whenthegamingchipsorplaqueswereobtainedorarebeingusedunlawfully.Acasinolicensee shallredeemgamingchipsorplaquesbyexchangingthemforanequivalentamountofcashor uponrequestbyapatronwhosurrendersgamingchipsorplaquestothevalueofmorethan R10000-00,foracasinochequeofthatcasinolicenseeintheamountofchipsorplaques surrenderedanddatedthedayofsuchredemption.Thecasinochequemayonlybeissuedforthat portionoftheredemption,whichcanbeestablishedaswinnings.Note:Thecasinomayissuea chequetoapatronforalesseramountbutonlytotheamount,whichrelatestowinnings.

7. Eachcasinolicenseeshallhavetherighttodemandtheredemptionofitsgamingchipsorplaques fromanypersoninpossessionofthemandsuchpersonshallredeemsaidchipsandplaquesupon presentationbythecasinolicenseeofcashtoanequivalentamount.

8. Eachcasinolicenseeshallredeempromptlyitsowngenuinegamingchipsorplaques presentedtoitbyanyotherlegallyoperatedcasinolicensee.Theredemptionprocessforcredit plaquesfromanothercasinoshallbecontainedinthecasinolicensees’internalcontrolprocedures asapprovedbytheBoard.EachcasinolicenseeshallsubmittotheBoardforapproval,asystem forchipandplaqueexchangebetweenthemselvesandotherlegallyoperatedcasinolicensees,of gamingchipsandplaques–

a. Thatareinitspossessionandthathavebeenissuedbyotherlegallyoperatedcasi nolicensees;and

b. Thatithasissuedandthatarepresentedtoitforredemptionbyanyotherlegally operatedcasinolicensee.

8.050 Receipt, inventory, security, storage and destruction of chips and plaques

1. Whengamingchipsorplaquesarereceivedfromthemanufacturerordistributorthereof,they shallbeopenedandcheckedbyatleastthreepeople(excludingtheBoardrepresentative),oneof whomshallbefromthecasinoaccountsdepartmentofthelicenseeandonefromthesecurity departmentofthecasinolicensee.TheBoardshallbenotifiedatleastoneweekpriortothe pendingarrivalofsaidequipmentbythecasinolicensee.Anydeviationbetweentheinvoiceac companyingthechipsandplaquesandactualchipsorplaquesreceived,oranydefectsfoundin suchchipsorplaques,shallbereportedpromptlytotheBoard.

2. Aftercheckingthegamingchipsandplaquesreceived,thecasinolicenseeshallrecordinachip reconciliationsheetthedenominationofthechipsandplaquesreceived,thenumberofeachde nominationofchipsandplaquesreceived,theserialnumberofeachplaquereceived,thenumber anddescriptionofallnon-valuechipsreceived,thedateofsuchreceiptandthesignaturesofthe individualswhocheckedsuchchipsandplaques.

3. Ifanyofthegamingchipsorplaquesreceivedfromsuchmanufacturerordistributoraretobeheld inreserveandnotutilisedforactivegamingeitheratthetablesorinthecashdesk(cage),they shallberecordedinthechipreconciliationsheetasreservechipsorplaquesandshallbestoredin aseparatelockedcompartmentinanapprovedcasinovaultorsafe.

4. Anygamingchipsreceivedfromsuchmanufacturerordistributorthatarepartofthereserveset ofchipsshallberecordedinthechipreconciliationsheetassuchandshallbestoredseparately fromthevalueandnon-valuereservechipsinlockedcompartmentsinanapprovedcasinovaultor safe.

5. Wheneveranygamingchipsorplaquesaretakenfromorreturnedtoeitherthereservechipor plaqueinventoryorthesecondarysetofchips,thisshallbeaccomplishedinthepresenceofat leasttwoindividualsandthedenominations,numberandamountofchipsorplaquessotakenor

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returned,shallberecordedinthechipreconciliationsheettogetherwiththedateandsignaturesof theindividualscarryingoutthisprocess.

6. Attheendofeachgamingday,acasinolicenseeshallcomputeandrecordtheunredeemed liabilityforeachdenominationofchipsandplaquesandshallcausetobemade,atleastona monthlybasis,aninventoryofchipsandplaquesincirculationandinreserveandshallcausethe resultofsuchinventorytoberecordedinthechipinventoryledger.Theprocedurestobeutilisedto computetheunredeemedliabilityandtoinventorychipsandplaquesincirculationandreserve, shallbesubmittedtotheBoardforapproval.Aphysicalinventoryofchipsandplaquesinthere serveshallonlyberequiredannuallyiftheinventoryprocedureincorporatesthesealingof thelockedcompartments,andthatsuchsealshavenotbeenbrokenduringthatperiod.

7. Priortothedestructionofgamingchipsandplaques,thecasinolicenseeshallnotifytheBoard inwriting,ofthedate,andthelocationatwhichthedestructionwillbeperformed,the denomination,numberandamountandvalueofchipsorplaquestobedestroyed,thedescription andnumberofnon-valuechipstobedestroyedandadetailedexplanationofthemethodof destruction.UnlessotherwiseauthorisedbytheBoard,thedestructionofgamingchipsand plaquesshallbecarriedoutinthepresenceofatleasttwopeople,oneofwhomshallbe fromthesecuritydepartmentofthecasinolicensee.Thedenomination,numberandamount ofvaluechipsandplaquesor,inthecaseofnon-valuechips,thedescriptionandnumber alsodestroyedshallberecordedinthechipreconciliationsheettogetherwiththesignaturesofthe individualscarryingoutsuchdestruction,andthedateonwhichsaiddestructiontookplace.The casinolicenseeshallalsomaintainawrittenlogofthenamesandlicencenumbersofallcasino personnelinvolvedineachsuchdestruction,thenamesandaddressesofallnon-casinopersonnel involved.

8. Acasinolicenseeshallensurethatatalltimethereisadequatesecurity,asapprovedbytheBoard, forallgamingchipsandplaquesinitspossession.

8.060 Gaming machine tokens: Physical characteristics

AlltokensshallconformtoSABS1718.

8.070 Gaming machine tokens, promotional tokens and tournament tokens: Use and specifications

1. Eachcasinolicenseemay,withtheBoard’sapproval,issuethefollowingtypesoftokens–

a. Gamingmachinetokensthatshallbe–

(i) Designedforuseinthehoppersofthecasinolicensee’sgamingmachines;

(ii) Capableofactivatingtheplayofagamingmachineoperatedbythecasino licenseethatissuedthegamingmachinetoken,uponinsertionintothecoin acceptorofthegamingmachinebeingplayed;

(iii) Issuedtoapatrononlyfromacashieringbooth,cashdesk(cage)ora changemachine;

(iv) Exchangedbyapatronatthecasinowherethegamingmachinetokenwas issued,onlyatacashieringboothorcashdesk(cage);and

(v) Redeemedbytheissuingcasinolicenseepromptlyuponrequestofthe patronsurrenderingoneormoregamingmachinetokens,onlyatacoin redemptionbooth,acashieringboothorcashdesk(cage)foranequivalent amountofcashoracasinochequeofthatcasinolicenseeintheamountof thegamingmachinetokenssurrenderedanddatedthedayofthe redemption;and

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b. Promotionalortournamenttokenswhichshallbeofsuchshapeandsizeandcon formtosuchotherspecificationssoastobedistinguishablefromothertokensas approvedbytheBoardandshall– (i) Beincapableofactivatinggamingmachineplayatanygamingmachinewhichis capableofacceptingcoinsorgamingmachinetokens;and

(ii) Notbeusedinanytransactionotherthanthepromotionortournamentforwhich theyareintended. 2. Eachpromotionalortournamenttokenshallbedesignedsothat–

a. Thenameortradenameandlocationofthelicenseeisidentifiedthereon;

b .Thereisaninscriptiononbothsidesofeachtokendepictingthewords“NoCash Value”;

c. ItisnotdeceptivelysimilartoanycurrencyorpastcoinoftheRepublicofSouth Africaoranyothernation;

d. Itssizeorshapehasothercharacteristicswhichphysicallypreventsitsuseinlawful vendingmachinesorotherdesignedtobeoperatedbycoinsoftheRepublicof SouthAfrica,exceptforgamingmachines;and

e. Itincorporatessuchanti-counterfeitingfeaturesandothersecuritymeasuresasthe Boardmayrequire.

3. Nogamingmachinetoken,promotionaltokenortournamenttokenshallbeissuedbyacasino licenseeorutilisedinacasinounlessanduntil–

a. Thedesignspecificationsoftheproposedtokenare,priortothemanufacturethere of,submittedtoandapprovedbytheBoard,whichsubmissionshallincludea detailedschematicdepictingtheactualsizeofthetokenincludingthediameterand thicknessthereofaswellthefollowing–

(i) Eachface;

(ii) Theedge;and

(iii )Anywords,logos,designs,graphicsorsecuritymeasurescontainedonthe tokens;and

b. AsampleofthetokenhasbeensubmittedtoandapprovedbytheBoardafterthe approvalofthedesignspecificationsthereof. 4. Nocasinolicenseeshallissue,useorallowapatrontouseinitscasinoanygamingmachine token,promotionaltokenortournamenttokenthatismateriallydifferentfromthesampleofthat tokenapprovedbytheBoard.

8.080 Wagering with gaming machine tokens, tournament tokens or any other method

Allwageringatgamingmachinesinacasinoshallbeconductedwithcoins,gamingmachine tokensoranyothermethodapprovedbytheBoard;provided,however,thatcurrencymaybe acceptedthroughbillvalidatorsorothermeansapprovedbytheBoard.

8.090 Redemption of gaming machine tokens

1. Exceptasprovidedforinsub-rule(5)andasmaybespecificallyapprovedbytheBoard,each

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casinolicenseeshallredeemgamingmachinetokensonlyfromitspatrons.

2. Eachgamingmachinetokenissoleevidenceofadebtthattheissuingcasinolicenseeowesto thepersonlegallyinpossessionofthegamingmachinetoken,andshallremainthepropertyof theissuingcasinolicensee,whichshallhavetherightatanytimetodemandthatthepersonin possessionofthegamingmachinetokensurrendertheitemuponthecasinolicenseeexercisingits rightofredemptioninaccordancewithsub-rule(3).

3. Eachcasinolicensee,upondemand,shallhavetherighttoredeemitsgamingmachinetokens fromanypersoninpossessionofthem,whoshallsurrenderthegamingmachinetokensuponthe casinolicenseepresentingthepersonwithanequivalentamountofcash.

4. Eachcasinolicenseeshallaccept,exchange,useorredeemgamingmachinetokensthatithas issuedandmayaccept,exchange,orredeemgamingmachinetokensthathavebeenissuedby anyotherlicensedcasino.

5. Eachcasinolicenseeshallredeemitsowngenuinegamingmachinetokenspresentedtoitbyany otherlegallyoperatedcasinolicensee.EachcasinolicenseeshallsubmittotheBoardfor approvalasystemfortheexchange,withotherlegallyoperatedcasinolicensees,ofgaming machinetokens–

a. Thatareinitspossessionandthathavebeenissuedbyanyotherlegallyoperated casinolicensee;and

b. Thatithasissuedandthatarepresentedtoitforredemptionbyanyotherlegally operatedcasinolicensee.

8.100 Tokens: Receipt, inventory, security, storage and destruction

1. EachCasinolicenseeshallinspectallgamingmachinetokens,promotionalandtournamenttokens uponreceiptfromthemanufacturerordistributortoensure,ataminimum,that–

a. Thequantityanddenominationofgamingmachinetokensthatareactuallyreceived fromthemanufacturerordistributorareinaccordancewiththeamountofsuch tokenslistedontheinvoice;and

b. Therearenophysicaldefectsinthetokensreceived.

2. Theinspectionrequiredbysub-rule(1)shallbeconductedbyatleastthreepeople(excludinga representativefromtheBoard)whichshallconsistofatleastonerepresentativefromthefinancial orauditingdepartmentofthecasinolicensee;andonerepresentativefromthesecuritydepartment andtheBoardshallbenotifiedbythecasinolicenseeatleastoneweekpriortothependingarrival ofsaidtokens.

3. EachcasinolicenseeshallimmediatelyreporttotheBoardinwritinganydiscrepancyinthe shipmentorinvoiceincluding,butnotlimitedto,thefollowing–

a. Anydefectivegamingmachinetokens,promotionaltokensortournamenttokens containedintheshipment;and

b. Anyvarianceinthequantityordenominationofthegamingmachinetokens, promotionaltokensortournamenttokensactuallyreceivedfromthequantityor denominationthereofreflectedontheshippingdocumentsorinvoice.

4. EachcasinolicenseeshallsubmittotheBoardforapprovalprocedurestorecordandprocessthe receipt,inventory,storageanddestructionofgamingmachinetokens,promotionaltokensand tournament tokens.

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8.110 Dice: Physical characteristics

1. EachdieshallconformtotherequirementsofSABS1718.

8.120 Dice: Receipt, storage, inspection and removal from use

1. Whendicearereceivedbyalicenseefromthemanufacturerordistributorthereof,thecontainers inwhichtheyarriveshall,immediatelyfollowingreceipt,beinspectedbyamemberofthe surveillancedepartmentandamemberofthetablegamesdepartmenttoensurethatthesealson eachcontainerareintact,unbrokenandfreefromtampering.

2. Thediceincontainersthathavebeentamperedwithorthesealsofwhichhavebeenbroken,shall beinspectedatthistimetoensurethattheyconformtotheBoard’sstandardsassetoutinthese rules.

3. Containersofwhichthesealsareunbroken,intactandfreefromtamperingshallbeplacedin primaryorsecondarystorageareainthesurveillancedepartment.

4. Dicewhicharetobedistributedtogamingpitsortablesshallbestoredintheprimarystoragearea, whichshallbesecuredbyalock,thekeytowhichshallbemaintainedbythesurveillance departmentandthelocationandphysicalcharacteristicsofwhichshallbesubjecttoapprovalby theBoard.

5. Thesecondarystorageareashallbeusedforstorageofsurplusdiceanddiceshallnotbe distributedtogamingpitsortablesdirectlyfromthesecondarystoragearea.

6. Thesecondarystorageareashallbelocatedinasecurearea,thelocationandphysical characteristicsofwhichshallbesubjecttoapprovalbytheBoard:Providedthatthesecondary storageareashallhavetwoseparatelocksofwhichthesurveillancedepartmentshallmaintainone keyandthetablegamesdepartmentshallmaintaintheotherkey:Provided,further,thatnoperson employedbythetablegamesdepartmentbelowthelevelofassistantcasinomanagershallhave accesstothecasinodepartment’skey.

7. Priortocommencementofeachday,thesurveillancedepartmentshallcausetoremovethe appropriatenumberofdiceforthatgamingdayfromaprimarystoragearea.

8. Allenvelopes,bagsorcontainersusedtoholdortransportpre-inspecteddicetothecasinofloor andthosecollectedbythesurveillancedepartmentattheendofeachgamingdayshallbe transparent.

9. Theenvelopes,bagsorcontainersandthemethodusedtosealthemshallbedesignedor constructedsothatanytamperingshallbeevident.

10. Theenvelopes,bagsorcontainersandsealsshallbesubjecttoapprovalbytheBoard.

11. Alldiceshallbeinspectedanddistributedtothegamingtablesinaccordancewiththefollowing–

a. Acasinosurveillancestaffmembershallremovethedicefromtheprimarystorage areaandshalldistributeasetofdicedirectlytothedicesupervisorineachpitorto apitboss;

b. Atthetimeofreceiptatagamingtable,aboxpersonateachdicetableshallin spectthedicegiventohimorherwithamicrometeroranyotherapproved instrumentwhichperformsthesamefunctioninthepresenceofthedealer,inorder toasurethatthediceareinaconditiontoassurefairplayandotherwiseconformto theseRules;

c. Followingtheinspectionreferredtoinparagraph(b),theboxpersonshallplacethe diceinacuponthegamingtableinthepresenceofthedealer,andwhilethedice

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areatthetabletheyshallneverbeleftunattended;

d. Thepitbossshallplaceareservesetofdiceinalockedcompartmentinthepit stand,thekeystowhichshallbeheldbythepitboss.Nodicetakenfromthe reserveshallbeusedforgaminguntilorunlessinspectedinaccordancewith paragraph(b);

e. Thecasinolicenseeshallremoveanydiceatanytimeonthegamingdayifthere isanyindicationoftamperIngoranyotherdefectthatmightaffecttheintegrityor fairnessofthegame,orattherequestoftheBoard;

f. Attheendofeachgamingdayoratsuchothertimesasmaybenecessary,aper sonotherthanthepersonwhooriginallyinspectedthediceshallvisuallyinspect eachdiceforevidenceoftamperingandifanyevidenceoftamperingisfoundat thistimeoratanyothertimeitshallimmediatelybereportedtotheBoardandthe followingprocedureshallbefollowed–

(i) Anydiceshowingevidenceoftamperingshallbeplacedinasealed envelope,bagorcontainer;

(ii) Alabelshallbeattachedtoeachenvelope,bagorcontainerwhichshall identifythetablenumber,dateandtimeandshallbesignedbythe boxpersonandpitboss;

(iii) Thesurveillancedepartmentstaffmemberreceivingthediceshallsignfor thereceiptofthediceandretainthediceinasafeorvaultwithinthe surveillancedepartmentforaperiodoftwomonthsorlongerifsorequiredby theBoard;

(iv) Allotherdiceshallbeputintoenvelopes,bagsorcontainersatthistimeand labelsshallbeattachedtoeachenvelope,bagorcontainerwhichshall identifythetablenumber;and

(v) Eachenvelope,bagorcontainershallbeappropriatelysealedand maintainedinasecureplacewithinthepituntilcollectionattheendofthe gamingdaybythesurveillancedepartment.

12. Allextradiceinthereservethataretobedestroyedshallbeplacedinasealedenvelope,bagor container,withalabelattachedtoeachenvelope,bagorcontainerwhichidentifiesthedateandis signedbythepitboss.

13. Attheendofeachgamingdayoratleastonceduringeachgamingdayatthesametimeeachday, asdesignatedbythecasinolicenseeandapprovedbytheBoard,andatsuchothertimesasmay benecessary,acasinosurveillanceofficershallcollectandsignforallenvelopes,bagsor containersofuseddiceandanydiceinthedicereservethataretobedestroyedandshall transportthemtothesurveillancedepartmentfordestruction.Nodicethathavebeenplacedina cupforuseinagameshallremainonthetableformorethan24hours.

14. Attheendofeachgamingday,oratleastonceduringeachgamingdayatthesametimeeachday asdesignatedbythecasinolicenseeandapprovedbytheBoard,andatsuchothertimesasmay benecessaryasurveillanceofficershallcollectallextradiceinreservethatarestillsealed.

15. EverylicenseeshallsubmittotheBoardforapproval,proceduresfor–

a. Adiceinventorysystemwhichshallinclude,ataminimum,therecordingofthe following

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(i) Thenumberofdicereceivedfromthemanufacturerandthenumberofdice onhand;

(ii) Thediceremovedfromstorage;

(iii) Thedicereturnedtostorage;

(iv) Thedateofthetransaction;and

(v) Thesignaturesoftheindividualsinvolved;

b. Adailyreconciliationofthedicedistributed,thedicedestroyed,thedicereturnedto theprimarystorageareaandifany,thediceinthesecondarystoragearea;and

c. Aphysicalinventoryofalldiceatleastoncepermonth,performedbyanindividual withnoincompatiblefunctionsandthereportingofanydiscrepanciesfoundtothe Board.

16. Thedestructionofalluseddice,otherthanthoseretainedbythesurveillancedepartmentas requiredbythisrule,shallbe–

a. Completedwithin48hoursofcollection;

b. Performedbydrillingaholethrougheachdice;orsuchothermethodapprovedby theBoard.

c. Performedinasecureplace,thelocationandphysicalcharacteristicsofwhichshall besubjecttoapprovalbytheBoard.

8.130 Cards: Physical characteristics

1. CardsusedingamingshallconformtotherequirementsofSABS1718.

2. Thecardsusedbythecasinolicenseeatpokermustbevisiblydistinguishablefromthecardsused byacasinolicenseetoplayanyothertablegame.

3. Thelicenseeshallhavesufficientnumberofdistinguishablecardbackdesignssoastoensurethat notwoadjacenttablesshalluseidenticalcards.

4. AlicenseeshallsubmittotheBoardforapprovalcardbackdesignsbeforemakingthemavailable forplay.

8.140 Cards: Receipt, storage, inspection and removal from use.

1. Whendecksofcardsarereceivedbythecasinolicenseefromthemanufacturerordistributor thereof,theyshallbeplacedforstorageinaprimarystorageareaorsecondarystorageareabyat leasttwoindividuals,oneofwhomshallbefromthetablegamesdepartmentorcasino administrationdepartmentandtheotherfromthesurveillancedepartment.

2. Cardswhicharetobedistributedtogamingpitsortablesshallbestoredintheprimarystorage area,whichshallbesecuredbyalock,thekeytowhichshallbemaintainedbythesurveillance departmentandthelocationandphysicalcharacteristicsofwhichshallbesubjecttoapprovalby theBoard.

3. Thesecondarystorageareashallbeusedforstorageofsurpluscardsandcardsshallnotbe distributedtogamingpitsortablesdirectlyfromthesecondarystoragearea.

4. Thesecondarystorageareashallbelocatedinasecurearea,thelocationandphysical characteristicsofwhichshallbesubjecttoapprovalbytheBoard:Providedthatthekeystothe

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secondarystorageareashallbemaintainedbythesecuritydepartmentandsignedoutunderdual controlofthesurveillancedepartmentandaseniorrepresentativeofadepartmentotherthanthe tablegamesdepartment.

5. Priortothecommencementofeachgamingday,thesurveillancedepartmentshallremovethe appropriatenumberofdecksofcardsforthatgamingdayfromtheprimarystorageareaandplace eachgamingtable’scardsandasetofreplacementcardsforeachpitinasealedenvelope,bagor containerfordistributiontothepitstand.

6. Thepitbossorfloorsupervisorshallexamineeachpackageatthetabletodetermineifalldecks arepresentandofthesamecolour.

7. Priortotheiruseatthetable,alldecksofcardsshallbeinspectedbythedealerandtheinspection verifiedbyaninspector.Cardinspectionatthegamingtableshallrequireeachdeckofcardstobe usedtobesortedintosequenceandintosuittoensurethatallcardsarepresentinthedeck.The dealershallalsoinspectthebackofeachcardtoensurethatitisnotscratchedormarkedinany way.

8. Ifacardisfoundduringtheinspectionrequiredbysub-rule(7),thatisunsuitableforuseoracard becomesdamagedduringthecourseofplay,thefollowingprocedureshallbefollowed–

a. thepitbossshallreplacetheunsuitableordamagedcardwithanidenticalcardfrom thereplacementsetinthepitstand;

b. theunsuitableordamagedcardshallbeplacedinasealedenvelope,bagor container,identifiedbytablenumber,dateandtimeandshallbesignedbythe dealerandinspectorassignedtothattable;and

c. theenvelope,bagorcontainercontainingtheunsuitableordamagedcardshallbe keptinasecureplacewithinthepitbythepitbossorcasinosupervisorandshallbe collectedbyacasinosurveillancestaffmemberattheendofthegamingday.

9. Allenvelopes,bagsandcontainersusedtoholdortransportcardsshallbetransparent.

10. Allenvelopes,bagsorcontainersandthemethodusedtosealthemshallbesubjecttoapprovalby theBoardanddesignedandconstructedsothatanytamperingwillbeevident.

11. Allcardswhichhavebeenopenedandplacedonagamingtableshallbereplacedatleastevery 24hoursoraftersuchtimeasapprovedbytheBoard.

12. Attheendofeachgamingdayoratthesametimeeachday,asdesignatedbythecasinolicensee andsubjecttoapprovalbytheBoardandatsuchothertimesasmaybenecessary,thepitbossor casinosupervisorshallcollectallusedcards,whichshallbedealtwithinthefollowingmanner–

a. thecardsshallbeplacedinasealedenvelope,bagorcontainerandalabelshallbe attachedtoeachenvelope,bagorcontaineronwhichthetablenumber,dateand timeandshallbewrittenandwhichshallbesignedbythedealerandcasino supervisorpersonas signedtothetable;and

b. thepitbossorcasinosupervisorshallmaintaintheenvelope,bagorcontainerina secureplacewithinthepituntilitiscollectedbyacasinosurveillancestaffmember.

13. Thecasinolicenseeshallremoveanycardsatanytimeduringthedayifthereisanyindicationof tampering,scratches,marksoranyotherdefectsthatmightaffecttheintegrityorthefairnessofthe game,orattherequestoftheBoard.

14. Allextradecksofcardsinthereplacementsetwithbrokensealsshallbeplacedinasealed envelope,bagorcontainer,withalabelattachedtoeachenvelopeorcontainerwhichidentifiesthe dateandthetimeandissignedbythepitbossorcasinosupervisor.

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15. Attheendofeachgamingdayoratleastonceduringeachgamingdayatthesametimeeachday, asdesignatedbythecasinolicenseeandapprovedbytheBoardandatsuchothertimesasmay benecessary,acasinosurveillanceofficershallcollectandsignallenvelopes,bagsandcontainers withdamagedcards,usedcardsandallextradecksinthereplacementsetwithbrokensealsand shallreturntheenvelope,bagsorcontainerstothesurveillancedepartment.

16. Whentheenvelopes,bagsorcontainerswithcardsarereturnedtothesurveillancedepartment, thecardsshallbeinspectedfortampering,marks,alterations,missingoradditionalcardsorany thingthatmightindicateunfairplayand,subjecttotheprovisionsofsub-rule(17),bedealtwithin thefollowingmanner– a .Thesurveillancedepartmentshallinspectallthedecksofcardsusedduringthe day;

b. Thesurveillancedepartmentshallalsoinspectallcardsremovedfromagaming tableonrequestbytheBoardaswellasallcardsremovedfromagamingtableas aresultofthesuchcardsbeingunsuitableforplay,damaged,marked,alteredor tamperedwithandallcardsusedforpoker;

c. Theproceduresforinspectingalldecksrequiredtobeinspectedunderthissub-rule, shallinclude,ataminimum,thesortingofcardssequentiallybysuit,theinspection ofthepackswithultraviolet-light,theinspectionofthesidesofthecardsforcrimps, bends,cutsandshavingsandtheinspectionofthefrontandthebackofallplastic cardsforconsistentshadingandcolouring;

d. Uponconclusionoftheinspectionproceduresrequiredinthissub-rule,eachdeck ofcardsshallbedestroyedordealtwithinthemannerapprovedbytheBoard;and

e. Thecasinolicenseeshalldevelopinternalcontrolproceduresforissuingcardsand thereturningofunusedsealedcardstothestoragearea.

17. Evidenceoftampering,marks,alterations,missingoradditionalcardsoranythingthatmight indicateunfairplaydiscoveredatthetimeofinspection,bysurveillanceoratanyothertime,shall beimmediatelyreportedtotheBoard.Acopyofthelicensee’sinvestigativereportshallbe forwardedtotheBoardandthecardsinquestionshallberetainedbythelicenseeuntilsuchtime asthelicenseeisgivenpermissionbytheBoardtodestroythecards. 18. ThecasinolicenseeshallsubmittotheBoardforapprovalproceduresfor–

a. Acardinventorysystemwhichshallinclude,ataminimum,therecordingofthe following-

(i) Thecardsreceivedfromthemanufacturerandthebalanceofcardson hand;

(ii) Thecardsremovedfromstorage;

(iii) Thecardsreturnedtostorage;

(iv) Thedateoftransaction;and

(v) Thesignaturesoftheindividualsinvolved;

b .Areconciliationonadailybasisofthecardsdistributed,thecardsdestroyedand thecardsreturnedtothestoragearea;and

c. Aphysicalinventoryofcardsatleastonceeverythreemonthsperformedbyan

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individualwithnoincompatiblefunctionsandthereportingofanydiscrepanciesfoundto theBoard.

19. Thedestructionofcardsshallbeperformedbyshreddingoranyothermethodapprovedbythe Boardandshalltakeplaceinasecurelocationthephysicalcharacteristicsofwhichshall besubjecttoapprovalbytheBoard.

8.150 Roulette balls

RouletteballsusedingamingshallconformtotherequirementsofSABS1718.

8.160 Roulette wheels

1. RoulettewheelstobeusedinthecasinosoftheProvinceshallconformtotherequirementsof SABS1718.

2. Maintenanceandoperationsofroulettewheelsshallbemeticulouslycarriedoutonatleasta monthlybasisbytrainedpersonnelinaccordancewiththespecificationsofthemanufacturerofthe roulettewheel.

3. Amaintenancelogshallbekeptforeachroulettewheel,andshallbeavailableforinspectionby theBoard.

4. Allroulettewheelsshallbeinspectedbyalicensedmanufacturerorsupplierona6monthlybasis accordingtothemanufacturer’sspecifications.

5. Duringnon-operatinghours,orwhiletheroulettetableisclosed,aseethroughsecurityplateshall befittedoverthebowlandtheturretoftheroulettewheeltopreventanytampering.Thisplate shallbefixedinamannerpreventingaccesstotheareacoveredbythesecurityplate.The sealsorkeysofthelocksusedforthispurposeshallberecordedinalogbookandverified byaseniorsecurityofficerandapitboss,forbothtableopeningandclosing.

6. TheBoardshallbenotifiedpriortotheremovalofadamagedroulettewheel.Thenumberofthe newroulettewheelshallberecordedinthemaintenancelogbookforthattable.Thenewroulette wheelshallbeproperlylevelledandtestedbeforeplaycancommenceonthattable.

7. Spareroulettewheelsshallbestoredinasecurearea.

RULE 9 : INTERNAL CONTROL PROCEDURES AND EPROM CONTROL

9.010 Definitions

“Announced bet”meansawagermadewithoutchips,plaquesorcash;

“Call bet”meansabetcalledtothedealeraccompaniedbyanamountinchipsorcashsufficient tocoverthevalueofthebet;

“Cash equivalents” meansanyofthefollowing–

a. Certifiedorbankguaranteedcheques,cashier’scheques,bankcheques, recognisedtravellerschequesorpostalorders,anyofwhicharemadepayableto thecasinolicenseeandendorsed“nottransferable”;

b. Certifiedorbankguaranteedcheques,cashier’scheques,bankchequesorpostal orders,anyofwhicharemadepayabletothepresentingpatronandendorsedin blank:Providedthatnosuchnstrumentshallbeacceptedasacashequivalentifthe instrumentwasoriginallymadepayabletoanypersonotherthanthepresenting

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patron;and

c. Recognisedcreditcardsandpersonalchequespresentedpursuanttothelicensee’s internalcontrolprocedures;

9.020 Internal control procedures

1. Everylicenseeshalldevelopandmaintainamanualcontainingthestandards,proceduresand controlsimplementedtoensuretheintegrityofitsoperationswhichshall,ataminimum,contain thoseelementsandproceduresrequiredintheseRules.(Referredtointheserulesasinternal controlprocedures).

2. Everylicensee’sinternalcontrolproceduresshallbesubjecttoapprovaloftheBoardpriorto commencementofgamingoperationsbysuchlicensee.

3. Anyamendmenttoalicensee’sinternalcontrolproceduresshallbesubjecttotheBoard’sapproval priortotheimplementationthereof.

4. Everylicenseeshallconductitsoperationsintermsofitsinternalcontrolproceduresasapproved bytheBoardandanynon-compliancewiththeinternalcontrolproceduresmaybeagroundfor disciplinaryactionagainstalicensee.

9.030 Gratuities

Theproceduresandpoliciesforthepaymentofgratuitiestostaffshallbecontainedinthe licensee’sinternalcontrolproceduresasapprovedbytheBoard.

9.040 Patron credit

1. CasinolicenseesshalldescribeintheirwrittensystemofinternalcontrolssubmittedtotheBoard allproceduresusedintheapproval,granting,redemptionandcollectionofcreditinstruments.

2. Theonlypermissiblecreditinstrumentshallbeachequesignedbythepatron.

3. Priortothegrantingofanycredittoapatron,thecasinolicenseeshallcreateacreditfilewhich shallcontainthepatron'sapplicationforcreditwhichmustcontain,ataminimum,thefollowing information:

a. Patron'sname;

b. Addressofthepatron'sresidence;

c. Numberofyearsatthataddress;

d. Telephonenumberatpatron'saddress;

e. Employmentinformationincluding:

(i) Nameofpatron'semployer,oranindicationofself-employmentor retirement;

(ii) Typeofbusiness;

(iii) Patron'sposition;

(iv) Numberofyearsemployed;

(v) Patron'sbusinessaddress;

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(vi) Patron'sbusinesstelephonenumber.

(vii) Bankinginformationincluding:

• Nameandlocationofpatron'sbank;

• accountnumberofpatron'spersonalchequeaccountuponwhichthepatronisindividuallyauthorisedtodrawanduponwhichthepatron’screditinstrumentsmaybedrawn.Chequeaccountsofsoleproprietorsshallbeconsideredaspersonalchequeaccounts.

f. Creditlimitrequestedbythepatron;

g. Nameofeachcasinowherethepatronhasacasinocreditlimitifthisinformationis obtainable;

h. Approximateamountofallotheroutstandinggamingrelatedindebtedness;

i. Patron'ssignatureindicatingacknowledgementofthefollowingstatement,which shallbeincludedatthebottomofeveryapplicationformcontainingthe informationrequiredtobesubmittedbythepatronpursuanttothissub-rule: "IcertifythatIhavereviewedalltheinformationprovidedaboveandthatitistrue andaccurate.Iauthorise(insertthecasinolicensee)toconductsuchinvestigations pertainingtotheaboveinformationasitdeemsnecessaryfortheapprovalofmy creditlimit.Iamawarethattheapplicationisrequiredtobepreparedbythe RegulationsandRulesoftheBoardandImaybesubjecttocivilandcriminalliability ifanymaterialinformationprovidedbymeiswilfullyfalse."

4. Thecreditlimit,andanysubsequentchangesthereto,mustbeapprovedbyanyoneormoreofthe individualsinthefollowingcategories:

a. Registeredcreditdepartmentkeyemployee;or

b. Registeredcasinodepartmentkeyemployee;or

c. Acreditcommitteecomposedoflicensedkeyemployeeswhichmayapprovecredit limitsasagroupbutwhosemembersmaynotapprovecreditindividuallyunless theirjobpositioniswithina.orb.above.

5. Approvalofthecreditlimitshallberecordedinthepatron'screditfileandshallinclude:

a. Anyinformationusedtosupportthecreditlimitandanychangesthereto,including thesourceoftheinformation,ifsuchinformationisnototherwiserecordedpursuant tothisrule;

b. Abriefsummaryofthekeyfactorsrelieduponinapprovingorreducingthe requestedcreditlimitandanychangesthereto;

c. Thereasoncreditwasapprovedifderogatoryinformationwasobtainedduringthe verificationprocess;and

d. Thesignature(s)oftheemployee(s)approvingthecreditlimit,thedateandtime shallberecordedcontemporaneouslywiththetransaction.

6. Thecreditdepartmentshalleitherre-verifythepatron'screditinformationandcreditworthinessor suspendapatron'screditprivilegesifacreditinstrumentisreturnedtoanycasinobyapatron's bank

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7. Alltransactionsaffectingapatron'soutstandingindebtednesstothecasinoshallberecordedin chronologicalorderinthepatron'screditfileandcredittransactionsshallbesegregatedfromsafe keepingorsimilardeposittransactions.Thefollowinginformationshallbeincludedinthepatron's creditfile:

a. Thedate,amount,andcreditinstrumentnumberforeachcreditinstrumentaccepted fromthepatron;

b. Thedate,amountandcreditinstrumentnumberofeachconsolidationcredit instrumentandthecreditinstrumentnumbersofthecreditinstrumentsreturnedto thepatron;

c. Thedate,method,amountandcreditinstrumentnumbersofeachredemption transactionandthenumbersoftheredeemedcreditinstrumentsreturnedtothe patron;

d. Thedate,amountandcreditinstrumentnumberofeachsubstitutedtransactionand thenumberofthecreditinstrumentreturnedtothepatron;

e. Thedate,amountandcreditinstrumentnumberofeachcreditinstrumentdeposited;

f. Thedate,amountandcreditinstrumentnumberofeachcreditinstrumentreturned tothecasinolicenseebythepatron'sbankandthereasonforitsreturn;

g. thedate,amountandcreditinstrumentnumberswhichhavebeenpartiallyor completelywritten-offbythecasinolicenseeandabriefexplanationofthereason forsuchwrite-off.

9.050 Minimum Credit Extension Internal Control Procedures

1. Casinolicenseesshallcomplywiththefollowingminimumrulesrelativetotheauthorisation, grantingandredemptionofcreditinstruments.

2. Thecreditapprovalfunction(ieestablishingthepatron’screditworthiness)andthecreditextension function(iemonitoringpatron’screditplayactivity/availability)shallbesegregated.This requirementapplieswhetherthecreditisextendedatatablegameoratthecage.

3. IfcagecreditisextendedtoasinglepatroninanamountexceedingR5000,00,applicabletable gamessupervisorypersonnelshallbenotifiedimmediatelythatthepatronisplayingoncagecredit, theapplicableamountofcreditissued,andtheremainingcreditavailable.Thismaybe accomplishedbyrequiringcagepersonneltoimmediatelyentertheapplicableinformationintoa computersystemthatisavailabletotablegamespersonnelforpurposesofmakingappropriate patroninquiries.

4. Cagemarkerformsshallbeatleasttwoparts,pre-numberedbytheprinterorconcurrently numberedbythecomputerisedsystem,andutilisedinnumericalsequence.

5. Thecompletedoriginalcagemarkershallcontainatleastthefollowinginformation:

a. Markernumber;

b. Patron’snameandsignature;

c. Amountofcreditissued(bothalphaandnumeric).

6. Ifoutstandingcreditinstrumentsaretransferredtothelicensee’sheadoffice,collectionagencies, orothercollectionrepresentatives,acopyoftheoriginalcreditinstrumentandareceiptfromthe

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collectionrepresentativeshallbeobtainedandmaintaineduntilsuchtimeasthecreditinstrument isreturnedorpaymentisreceived.

7. Adetailedlistingshallbemaintainedtodocumentalloutstandingcreditinstrumentsthathavebeen transferredascontemplatedin6above.

8. Listingsofoutstandingcreditinstrumentsmustbereconciledbythecasinoaccountsdepartment onatleastamonthlybasis.

9.060 Credit Instrument Redemption Rules

1. Allpaymentsreceivedonoutstandingcreditinstrumentsshallbepermanentlyrecordedinthe licensee’srecords.

2. Whenpaymentsaremadeoncreditinstrumentsatthecage,theyshallbeevidencedbyamulti- partreceipt(oranotherequivalentdocument)whichcontains,ataminimum: a. Thesamepre-printedreceiptnumberonallcopies.

b. Patron’sname.

c. Dateofpayment.

d. Amountofpaymentandmethodofpayment(cash,chips,etc.).

e. Remainingbalanceandserialnumberifanewmarkerisissued.

f. Signatureorinitialsofindividualreceivingpayment

g. Serialnumberofmarkeronwhichpaymentisbeingmade.

3. Allpaymentsoncreditinstrumentsshallbeimmediatelyrecordedinthepatron’screditfilebycage personnel.

9.070 Access to Customer Credit Documentation

1. Accesstoapatron’screditinformationshallberestrictedtothoseindividualsthatrequireaccessby natureoftheirjobfunctionandaresoauthorisedbymanagement.Thepositionsofsuchpersons shallbedocumentedinthesystemofinternalcontrol.

2. Accesstooutstandingcreditinstrumentsshallberestrictedtothoseindividualsthatrequireaccess bynatureoftheirjobfunctionandaresoauthorisedbymanagement.Thepositionsofsuch personsshallbedocumentedinthesystemofinternalcontrol.

9.080 Patron Cash or Cash Equivalent Deposits

1. Thereceiptorwithdrawalofacustomerdepositshallbeevidencedbypre-numbereddocument consistingofatleasttwo-parts,withonecopygoingtothepatronandonecopyremaininginthe cagefileforaccountabilityandreconciliationpurposes.

2. Themulti-partdocumentshallcontainthefollowinginformation:

a. Samepre-printednumberonallcopies.

b. Patron’snameandsignature.

c. Dateofreceiptandwithdrawal.

d. Amountofdeposit/withdrawal.

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9.110 Table Fill and Credit Rules

1. Fill/creditslipsshallbeinatleasttriplicateform,inacontinuousnumericalseries,and pre-numberedorconcurrentlynumberedinaformutilisingthealphabetandonlyinoneseriesat atime.Inthecaseofacomputerisedsystem,thecomputershallassigneachfillandcreditslip auniqueidentificationnumberthatwillnotbeduplicatedandwillallowforthesubsequent accountabilityofallslipsissued.

2. Unissuedandissuedfill/creditslipsshallbesafeguardedandadequateproceduresshallbe employedinthedistribution,useandcontrolofit.Inthecaseofamanualsystem,theaccounting departmentorotherdepartmentindependentoffillandcredittransactionsshallberesponsiblefor theissuanceandcontroloffillandcreditslips.

3. Employeesofthecashierortablegamesdepartmentsshallhavenoaccesstothelockedboxor restrictedcopiesoffill/creditslips.Forcomputerisedsystems,employeesthatparticipateinfill andcredittransactionsshallnothaveaccesstodatafilesandshallhavenoabilitytodeleteoralter suchinformation.

4. Whenafill/creditslipisvoided(thatisafterbeingprocessed),thecashiershallclearlymark“Void” acrossthefaceoftheoriginalandfirstcopy.Thecashierandarepresentativefromthesecurity departmentshallsignboththeoriginalandfirstcopyandshallsubmitallavailablepartstothe accountingdepartmentforretentionandaccountability.Forcomputerisedsystems,atleasttwo personsfromseparatedepartmentsshallberequiredtoenterauthorisingID’sinordertovoida fill/creditslip.Acompletechronologicalrecordofthetransactionsandauthorisationsshallbe retainedinthecomputersystemandprintedonanexceptionreport.

5. Filltransactionsshallbeauthorisedbyapitsupervisorpriortotheissuanceoffillslipsand transferofchips,tokens,ormonetaryequivalentsfromthecagetothetable.Afillsliprequest

e. Natureofdeposit/withdrawal(cash,cheque,chips).

f. Signatureofcashierreceiving/disbursingthedeposit.

3. Proceduresshallbeestablishedanddocumentedinthesystemofinternalcontroltoensureproper accountabilityofcustomerdepositsandshallinclude:

a. Maintenanceofadetailedrecord,bypatron,ofthedateofallfundsdepositedand withdrawnandarunningbalance.

b. Maintenanceofacurrentrunningbalanceofthetotalofallcustomerdepositswhich areinthecage/vaultinventoryforaccountability.

c. Reconciliationofthetotalcurrentrunningbalanceswiththeindividualdepositsand withdrawalsonatleastadailybasis.

9.090 Table game controls

Controlsrelatingtothedaytodayoperationsofgamingtableseg(Tableopening/closing,dealers duties,tablelimits,orderofpay-outs,inspectorsduties,andchangeprocedures)shallbespecified inthelicensee’sinternalcontrolsasapprovedbytheBoard.

9.100 Call bets and announced bets

1. Theproceduresforcallbetsshallbecontainedinthelicensee’sinternalcontrolproceduresas approvedbytheBoard.

2. Announcedbetsshallnotbeacceptedbyalicensee.

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shallbeusedtodocumentthisauthorisation.Thefillsliprequestshallbeatleastatwo-part documentandshallcontain,ataminimum,thetablenumber,thedate,time,amountoffill requestedbydenominationandthesignaturesofthepitsupervisorauthorisingthefillandthe cashierthatpreparesthefill.

6. Onepartofthefillsliprequestshallremaininthepitforsubsequentcomparisontothefillslipand theotherpartshallbetransportedtothecagebyasecuritydepartmentrepresentativeforuseby thecashierinthepreparationofafillslip.Inthecaseofacomputerisedsystem,thepitsupervisor shallprovidetherequiredinformationtothepitclerkwhoenterstheinformationintothecomputer systemandthecopyofthefillsliprequestisautomaticallyprintedinthecage.

7. Atleastthreepartsofeachfillslipshallbeusedasfollows:

a. Onepartshallbetransportedtothepitwiththefilland,aftertheappropriatesignaturesare obtained,depositedintabledropbox.

b. Onepartshallberetainedinthecageforreconciliationofcashierbank.

c. Onepartshallberetainedinafillslipbookorintactinalockedmachineinacontinuous unbrokenforminthecaseofamanualsystem;orasapermanentrecordinthedata filesinthecaseofacomputerisedsystem.

8. Thetablenumber,date,timeandamountoffillbydenominationandintotalshallbenotedonall copiesofthefillslip.

9. Allfillsshallbecarriedfromthecashier’scagebyarepresentativeofthesecuritydepartment.

10. Eachfillslipshallbesignedbyatleastthefollowingindividualsasanindicationthateachhas countedtheamountofthefillandtheamountagreeswiththeamountrecordedonthefillslip:

a. Cashier-Whopreparedthefillslipandissuedthechips,plaquesortokens.

b. Security-Whocarriedthechips,plaquesortokensfromthecagetothepit. c. Dealer-Whoreceivedthechips,plaquesortokensatthegamingtable.

d. PitSupervisor-Whosupervisedthefilltransaction.

11. Fillsshallbebrokendownandverifiedbythedealerinviewofthepublicandsurveillancebefore thedealerplacesthefillinthetabletray.

12. Fillslipsandrequestforfillslipsshallbeplacedinthedropboxonlybythedealer.

13. Whentablecreditsaretransacted,acreditsliprequestshallbepreparedfortransferringchips, tokensormonetaryequivalentsfromthepittothecashierarea.Acreditsliprequestshall beatleastatwo-partdocumentandshallcontain,ataminimum,thetablenumber,thedate,time, amountofcreditbydenominationandthesignaturesofthepitsupervisorauthorisingthecreditand thecashierwhopreparesthecreditslip. 14. Onepartofthecreditsliprequestshallbeplacedonthetablelayoutinviewofthepublicand surveillanceforthepurposesofverifyingthecreditslipforproperentriesandtodocumentthetotal amountofchips,plaques,tokens,andmonetaryequivalentsremovedfromthetable.

15. Onepartofthecreditsliprequestshallbegiventosecurityfortransportationwiththechips, plaques,tokensandmonetaryequivalentstothecageandshallbeusedbythecashiertoprepare thecreditslip.Inthecaseofacomputerisedsystem,thepitsupervisorshallalsoprovide therequiredinformationtothepitclerkwhoenterstheinformationintothecomputersystemand thecopyofthecreditsliprequestisautomaticallyprintedinthecage.

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16. Atleastthreepartsofeachcreditslipshallbeusedasfollows:

a. Onepartshallberetainedinthecageforreconciliationofthecashierbankafterobtaining therequiredsignatures.

b. Onepartshallbereturnedtothepitbysecuritypersonnelwhotransportedthechips, plaquesandtokensfromthetablegametothecage,andaftertheappropriatesignatures areobtained,returnedtothetablegameanddepositedinthetabledropbox.

c. Onepartshallberetainedintactinalockedmachineinacontinuousunbrokenforminthe caseofamanualsystem;orasapermanentrecordinthedatafilesinthecaseofa computerisedsystem.

17. Thetablenumber,date,shift,timeandtheamountofcreditbydenominationandintotalarenoted onallcopiesofthecreditslip.

18. Chips,plaquesandtokensshallberemovedfromthetabletrayonlybythedealerandbroken downandverifiedtotherequestforcredit,orotheracceptabledesignation,inviewofthepublic andsurveillancepriortoplacingtheminracksfortransfertothecage.

19. Chips,plaquesortokensshallnotberemovedfromthetablegameuntilarequestforcredit representingtheamountbeingremovedhasbeenplacedonthetablelayout.

20. Allchips,plaquesandtokensremovedfromthetablesshallbetransportedfromthetablestothe cashier’scagebyarepresentativeofthesecuritydepartment.

21. Creditslipsshallbesignedbyatleastthefollowingindividualsasanindicationthateachhas countedandverifiedtheamounttotheamountrecorded:

a. Cashier-Whoreceivedtheitemstransferredfromthepitandwhopreparedthecreditslip.

b. Security-Whocarriedtheitemstransferredfromthetabletothecageandreturnedtothe pitwiththecreditslip.

c. Dealer-Whohadcustodyofthechips,plaquesandtokenspriortotransfertothecage.

d. PitSupervisor-Whosupervisedthecredittransaction.

22. Thecreditslipandrequestforcreditshallbeplacedinthedropboxonlybythedealer.

23. Chips,plaquesandtokensshallbedepositedon,orremovedfrom,tablegamesonlywhen accompaniedbytheappropriatefillorcreditslips.Cross-fillsbetweentablesshallbestrictly prohibited.

9.120 Hand Payouts, Gaming machine Hopper Fills, Short Pays and Accumulated Credit Payouts

1. Forallhandpayoutsandgamingmachinefills,thepayoutform/documentationshallbeatleast threeparts(singlesheetifcomputergenerated)andshallinclude,ataminimum,the followinginformation:

a. Dateandtime.

b. Machinenumber.

c. Randamountofcashpayout(bothalphaandnumeric)orthedescriptionandvalueofthe prizeawarded,ifnotcash.

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d. Gameoutcome(includingreelsymbols,cardvaluesandsuits,etc.)forjackpotand progressivepayoutsonly.Thispointrelatestohandwrittenpayoutsonly.

e. Typeofpayout(egProgressive,Jackpot,CreditWin,ShortPay,SpecialPayorHopperFill)

f. Signaturesofallemployeesverifyingandwitnessingthejackpotpayoutorgamingmachine hopperfill.

g. Signatureofthecustomerotherthanforhopperfills.

h. Samepre-printedorconcurrentlyprintedsequentialnumberonallcopiesoftheform.

i. Forhopperfills,ataminimum,theinformationasrequiredbya,b,c,e,fandhabove. 2. Forcomputergeneratedforms,acopyofthedocumentmustbeavailableinelectronicformatfora periodofatleast5years.

3. Signatureverificationrulesfortheabovepoint1mustbeincludedinthelicensee’sinternalcontrols asapprovedbytheBoard.

4. Formachineshortpaysandpayoutsrequiredforaccumulatedcredits,thepayoutformshallbethe sameformasdescribedin1aboveandshall,ataminimum,include:

a. Dateandtime.

b. Machinenumber.

c. Randamountofpayout(bothalphaandnumeric). d. Signaturesverifyingandwitnessingthepayoutasper4cabove.

5. Forshortpaysthevaluepaidmustalsoberecordedonthe“machineentrylog”containedinthe machine.Thepersonauthorisingandmakingthepayoutshallsignthemachinelog.

6. Computerisedjackpot/fillsystemsshallberestrictedsoastopreventunauthorisedaccesstothe systemandfraudulentpayoutsbyasingleindividual.Passwordandphysicalcontrolsshallbe addressedinthesystemofinternalcontrolandshallrequiresupervisoryauthorisationsof allcorrectionsmadetojackpotpayoutandgamingmachinehopperfillinformation.

7. Computersystemsusedtorecordgamingmachinetransactionsshallbecapableofgenerating adequatedocumentationofallinformationrecordedonthesourcedocumentsandthetransaction details(egjackpotpayoutslips,gamingmachinehopperfillslips,etc).

8. Allsuchcomputer-generateddocumentationshallberestrictedtoauthorisedpersonnelwithno incompatiblefunctions.

9. Computergenerateddocumentationshallinclude,ataminimum:

a. Systemexceptioninformation(egappropriatesystemparameterinformation,corrections, voids,etc).

b. Personnelaccesslistingwhichincludesataminimum:

(i) Employeename.

(ii) Employeeidentificationnumber.

(iii) Listingoffunctionsemployeecanperformorequivalentmeansofidentifyingsuch

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alteredforms. 11. Inthecaseofacomputerisedsystem,therestrictedcopyshallbeintheformofrestricted computerstoragemediathatshallbeverifiedbytheaccountingdepartmentagainstthedocuments issuedonthecasinofloor.Personnelparticipatingingamingmachinepayoutandfilltransactions shallnothaveaccesstothisstoredinformationforanypurpose.

9.130 Promotional pay-outs and awards

1. Promotionalpayoutsandawardsaresupplementalpayoutsorawardsthatarenotreflectedinthe gamingmachinepaytable.Compliancewiththefollowingruleisrequiredforallsuchpromotional payoutsandawards.

a. Thepayoutform/documentationshallinclude,ataminimum,thefollowinginformation:

(i) Dateandtime.

(ii) Machinenumberanddenomination.

(iii) Randamountofpayoutordescriptionandvalueoftheprizeawardedifnotcash.

(iv) Typeofpromotion(egdoublejackpots,four-of-a-kindbonus,etc.).

(v) Signatureofagamingmachinedepartmentsupervisorandatleastoneother employeeauthorisingandcompletingthetransaction.Ifthepayoutorawardhasa valuegreaterthanR10000asupervisorormanagementemployeefroma departmentindependentofthegamingmachinedepartmentshallverifyandwitness thepayoutorawardandshallsignthepayoutform.

(vi) AllcasinolicenseesmustsubmittotheBoardforapprovalthecompany’s proceduresforauthorisingpromotionalhandpays.

9.140 EPROM control

1. OnreceiptofamasterEPROMfromthemanufacturerthefollowingshallbeadheredto-

a. Themasterprogramnumber,parpercentageandpaytableshallbeverifiedtothe manufacturer’sspecificationsheetandthecertificationnumberbythetechnicalmanager (supervisor)orgamingmachinesupervisorandshiftmanager;and

b. Oncompletionoftheverificationrequiredbyparagraph(a),themasterEPROMregisterwill besignedbyallpartiespresent.

2. Registeredcopiesofallpercentage,gameorpersonalityEPROMsshallbekeptunderdualcontrol. WheretheEPROMisforagametypethatisforawideareaprogressivejackpotorhasapotential jackpotvalueinexcessofR50000-00,thenthedualcontroloversuchEPROMshallincludethe

functions.

10. Jackpotpayoutandgamingmachinehopperfillslipsshallbecontrolledandroutedinamanner thatprecludesanyoneindividualfromproducingafraudulentpayoutbyforgingsignatures;orby alteringtheamountpaidoutsubsequenttothepayoutandmisappropriatingthefunds.Arestricted copyofformsusedtorecordallsuchtransactionsshallbe:

a. Treatedassecuredandcontrolledstationery.

b. Intriplicatewiththesamepre-printednumberonallcopiesoftheform.

c. Accountedforbytheaccountingdepartmentpersonnelwhoshallinvestigateallmissingor

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RULE 10 : ORGANISATIONAL STRUCTURE

10.010 Definitions

“Cage” “cashier’s cage” or “cash desk”meansaphysicalstructureimmediatelyadjacentto thegamingfloortohousethecashiersandtoserveasthecentrallocationinthecasinoforthe following–

a. thecustodyofthecageinventorycomprisingcurrencyincludingpatrons'deposits, coin,patroncreditinstruments,gamingchipsandplaques,forms,documentsand recordsnormallyassociatedwiththeoperationofacage;

b. theapproval,exchange,redemption,andconsolidationofpatronchequesreceived forthepurposesofgaminginconformitywiththeserules;

securitydepartment.

3. AregisterforallmasterEPROMsshallbekeptandincludeataminimumthefollowing information:

a. EPROMnumber;

b. Boardapprovalnumber;

c. manufacturer;

d. dateofparverificationandsignaturesofallpersonspresent;

e. reasonforremovalfromsecuredareaandsignatures;

f. dateofdestruction,reasonsandsignaturesofthoseinvolved;and

g. theKobertronsignaturenumber.

4. ProceduresforcopyingofEPROMsandthesecuringofEPROMsintothemachinesshallbe documentedinthelicensee’sinternalcontrolproceduresasapprovedbytheBoard.

5. ProceduresforthecontrollingofcompetitionandpromotionalEPROMsshallbedocumentedinthe licensee’sinternalcontrolproceduresasapprovedbytheBoard.

9.150 Gaming machine hopper contents

1. Whengamingmachinesaretemporarilyremovedfromthefloor,gamingmachinedropandhopper contentsshallbeprotectedtoprecludethemisappropriationofstoredfunds.Arepresentativeof thesecuritydepartmentshallbepresentwhenmachinecontentsaresecuredtoensuresuch contentsareadequatelysafeguarded.

2. Whengamingmachinesarepermanentlyremovedfromthecasinofloor,thehoppercontentsshall beaddedtothegamingmachinedropbyatleasttwoemployeesandinthepresenceofa representativeofthesecuritydepartmentandthefollowingprocedureshallbefollowed–

a. aclosingfillshallbemadeouttotheequivalentvalueoftheopeningfillandtheclosingfill documentationshallbepassedontothecasinoaccountsdepartment;and

b. thecasinoaccountsdepartmentshallpassontheclosingfilldocumentationtothecount personnelorinaccordancewiththelicensee’sinternalcontrolproceduresasapprovedby theBoard.

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c. thereceipt,distribution,andredemptionofgamingchips,tokensandplaquesin conformitywiththeserules;

d. theissuance,receiptandreconciliationoffundsusedintheacceptanceofcurrency andcouponsfrompatronsinexchangeforcurrencyinconformitywiththeserules;

“Cash equivalents”meansanyofthefollowing–

d. Certifiedorbankguaranteedcheques,cashier’scheques,bankcheques, recognisedtravellerschequesorpostalorders,anyofwhicharemadepayableto thecasinolicenseeandendorsed“nottransferable”;

e. Certifiedorbankguaranteedcheques,cashier’scheques,bankchequesor postalorders,anyofwhicharemadepayabletothepresentingpatronand endorsedinblank:Providedthatnosuchinstrumentshallbeacceptedasacash equivalentiftheinstrumentwasoriginallymadepayabletoanypersonotherthan thepresentingpatron;and

f. Recognisedcreditcardsandpersonalchequespresentedpursuanttothelicensee’s internalcontrolprocedures;

"Casino supervisor"meansapersonemployedintheoperationofacasinoinasupervisory capacityorempoweredtomakediscretionarydecisionswhichgoverncasinooperations,including butnotlimitedto,inspectors,floorpersons,pitbosses,casinoshiftmanagers,theassistantcasino manager,andthecasinomanager.

"Chief Executive Officer" or “Managing Director”meansthenaturalpersonlocatedatacasino hotelfacilitywhoisultimatelyresponsibleforthedailyconductofanapplicant'sorcasino licensee'shotelandgamingbusiness,regardlessoftheapplicant'sorcasinolicensee'sformof businessassociationortheparticulartitlewhichthepersonholds.

“Coin vault”meansaseparateareaforthestorageofthecoin,prizetokensandgamingmachine tokensinlocationsoutsidethecageormastercoinbank.

"Compensation"meansdirectorindirectpaymentsforservicesperformedincluding,butnot limitedto,salary,wages,bonuses,deferredpayments,andovertimeandpremiumpayments.

“Drop” means -

a. Forgamingmachines,thetotalvalueofcoins,gamingmachinetokensandnotes locatedinthegamingmachine’sdropboxornoteacceptor;and

b. Fortablegames,thetotalvalueofcurrency,chips,plaques,tokensandcredit markerscontainedinthedropbox.

"Handle" means,forgamingmachines,thetotalamountofcoins,gamingmachinetokens,or creditsplayedinagamingmachinebypatrons.

“Hard count”meansthecountingofcoinsandtokensremovedfromthedropboxesofgaming machines.

"Imprest” or “Imprest basis" meansthebasisonwhichcashiers'cageandgamingmachine boothfundsarereplenishedfromtimetotimeinexactlytheamountofthenetof expendituresmadefromthefundsandamountsreceived.Areviewismadebyahigherauthorityof theproprietyoftheexpendituresbeforethereplenishment.

"Incompatible function"meansafunction,foraccountingcontrolpurposes,thatplacesany personordepartment,inapositiontobothperpetrateandconcealerrorsorirregularitiesinthe normalcourseofhisduties.Anyonerecordingtransactionsandhavingaccesstoassetsordinarily

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isinapositiontoperpetrateerrorsorirregularities.Personsmaybeconsideredtohave incompatiblefunctionsifsuchpersonsaremembersofdepartmentsthathavesupervisorsnot independentofeachother.

“Internal control procedures”meansamanualrequiredintermsofrule9.010

"Jackpot"meansanymoney,merchandiseorthingofvaluetobepaidtoapatronastheresultof

a. Aspecificwinningcombination(s)ofcharactersindicatedonagamingmachine;or

b. Thewinningofatablegameprogressivejackpot.

"Security department member"meansanypersonemployedbyacasinolicenseetoprovide physicalsecurityinanestablishmentandtoobserveandparticipateincertainmovementsofcash andcashequivalentsbetweensecurelocationsandthecasinofloor.

"Shift"meanstheregular,dailyworkperiodofagroupofemployeesinvolvedintheoperation, administeringandsupervisingtheoperationoftablegames,gamingmachines,cashier’scageand satellitecages,workinginrelaywithanothersuchsucceedingorprecedinggroupofemployeesor specifictimes,asstatedinthelicensee’ssystemofinternalcontrol.

“Soft count”meansthecountingofallwageringinstrumentsremovedfromthedropboxesand/or noteacceptorsofgamingtablesandgamingmachines,otherthancoinsandtokens,including,but notlimitedtocashnotes,chips,plaquesandmarkers.

“Surveillance department member”meansanypersonemployedbyacasinolicenseeto performcovertsurveillanceofgamingoperationsthroughuseofvideocamerasandrecording equipment.Thisemployeeshallbeindependentofallcasino-relatedoperationsandtransactions.

10.020 Organisational structure

1 Allcasinolicenseesshalldevelopandimplementanorganisationalstructurethatprovidesfor-

a. Asystemofpersonnelandchainofcommandthatpermitsmanagementand supervisorypersonneltobeheldaccountableforactionsoromissionswithintheir areasofresponsibility;

b. Thesegregationofincompatiblefunctionssothatnoemployeeisinapositionboth tocommitanerrorortoperpetrateafraudandtoconcealtheerrororfraudinthe normalcourseofhisorherduties;

c. Primaryandsecondarysupervisorypositionswhichpermittheauthorisationor supervisionofnecessarytransactionsatallrelevanttimes;and

d. Areasofresponsibilitywhicharenotsoextensiveastobeimpracticalforone persontomonitor.

2 Eachcasinolicenseeshallatalltimesmaintainalevelofstaffingwhichensurestheproper operationandeffectivesupervisionofallgamingandgamingrelatedactivities.

10.030 Mandatory departments

1 Inadditiontosatisfyingtherequirementsofrule10.010,eachcasinolicensee'sorganisational structureshall,ataminimum,includethefollowingdepartmentswhichshalloperateindependently ofallotherdepartments–

a. Asurveillancedepartmentwhichshallreportdirectlytoexecutivemanagementof thelicenseewhodoesnotparticipateintheconductofdailygamingoperationsof thecasinoandwhichdepartmentshallhavethefollowingfunctions–

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(i) Theclandestinesurveillanceoftheoperationandconductoftablegames andgamingmachines;

(ii) Theclandestinesurveillanceoftheoperationofthecageandsatellitecages;

(iii) Thevideotapingofactivitiesinthesoftcountroomandhardcountroom;

(iv) Thedetectionofcheating,theft,embezzlement,andotherillegalactivities inthecasino,countrooms,cashieringbooths,cashier’scageandother locationswithinthecasino;

(v) Thedetectionofthepresenceinthelicensedpremisesofanypersonwhois requiredtobeexcluded,orwhomaybeexcludedorejected,orofany personwhoisprohibitedfromenteringacasino;

(vi) Thevideoandaudiorecordingofallviewsformingpartoftheapproved surveillancesystemandstorageofsuchrecordings;

(vii) ProvidingtimelynotificationtoappropriatesupervisorsandtheBoard,upon detecting,anduponcommencingvideooraudiorecordingofanyperson referredtoinsubparagraph(iv)and(v);

(viii) Documentationinanincidencelogofallillegalandunusualactivities monitoredbythesurveillancedepartment;and

(ix) Anyotherfunctionascribedtoitintheserules;

b. Afinancialdepartmentwhichshallberesponsibleforthefinancialadministrationand controlofthecasinoandanyotherfunctionassignedtoitintermsoftheserulesand shallreporttothecomplexgeneralmanager;

c. Aninternalauditdepartment,whichshallreportdirectlytotheauditcommitteeofthe board ofdirectorsofthelicenseeoritsholdingcompanyorintheabsenceofan auditcommittee,anindependentmemberoftheboardofdirectorsofthelicensee oritsholdingcompanyandwhichshallberesponsibleforthefunctionsrequiredby rule10.070andanyotherfunctionassignedtoitinterms oftheserules;

d. Securitydepartmentwhichshallberesponsiblefortheoverallsecurityofthe licensedpremisesincluding,withoutlimitation,thefollowing–

(i) Enforcementofthelaw;

(ii) Thephysicalsafetyofallpersonsinthelicensedpremises;

(iii) Thephysicalsafeguardingofassetstransportedtoandfromthecasinofloor andsecuredlocationssuchascountrooms,cashieringbooths,cashier cage,etc.;

(iv) Theprotectionofallpropertyonthelicensedpremisesfromillegalactivity;

(v) NotifyingtheSouthAfricanPoliceServicesandtheBoardastothefactof thedetentionofanypersonbythelicensee;

(vi) Therecordingofanyandallunusualoccurrenceswithinthecasinoforwhich theassignmentofasecuritydepartmentemployeeismade.Eachincident, withoutregardtomateriality,shallbeassignedasequentialnumberand, ataminimum,thefollowinginformationshallberecordedinindelibleinkin

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aboundnotebookfromwhichpagescannotberemovedandeachsideof eachpageofwhichissequentiallynumbered–

(aa) Theassignmentnumber;

(bb) Thedate;

(cc) Thetime;

(dd) Thenatureoftheincident;

(ee) Thepersoninvolvedintheincident;and

(ff) Thesecuritydepartmentemployeeassigned;

(vii) Theidentificationandremovalofanypersonwhoisrequiredtobeexcluded, orwhomaybeexcludedorejected,orofanypersonwhoisprohibitedfrom enteringacasino;

(viii) Theperformanceofalldutiesandresponsibilitiesinaccordancewiththese rulesortheinternalcontrolproceduresapprovedbytheBoard;and

(ix) anyotherfunctionassignedtoitintermsoftheserules;

e. Atablegamesdepartment,supervisedbyapersonreferredtoasacasinomanager orgamingmanager,whichshallberesponsiblefortheoperationandconductof alltablegamesapprovedandauthorisedbytheBoardandanyother functionassignedtoitintermsoftheserules,excludingthesoftcountandcomputer applicationsanddatafiles;

f. Aslotsdepartment,supervisedbyapersonreferredtoasaslotsmanager,which shallberesponsiblefortheoperationandmaintenanceofgamingmachinesap provedandauthorisedbytheBoardandanyotherfunctionassignedtoitinterms oftheserules,excludingthehardcountandsoftcountandanyother functionassignedtoitbytheserules;and

g. Acasinoaccountsdepartmentsupervisedbyapersonreferredtohereinasacasino accountant,whichshallberesponsibleforthefunctionsrequiredbyrule10.060.

2 TheBoardmayapprovedifferentreportinglinestothoserequiredbysub-rule(1)ifthelicensee candemonstratethattherearenoincompatiblefunctions.

10.040 Jobs compendium submission

1 Eachcasinolicenseeandapplicantforacasinolicenceshallprepareandmaintainajobs compendiumconsistentwiththerequirementsofthischapter,detailingjobdescriptionsandlinesof reportingforallpersonnelengagedintheoperationofthecasino.

2 UnlessotherwisedirectedbytheBoard,thejobscompendiumreferredtoinsub-rule(1)shallbe submittedtotheBoardforapprovalatleast60dayspriortotheprojecteddateofcommencing operations.

3 Nocasinolicenseeshallcommencegamingoperationsunlessanduntilitsjobscompendiumis approvedbytheBoard.

4 Anyproposedamendmenttoapreviouslyapprovedjobscompendiumshallbesubjecttoapproval bytheBoardbeforesuchamendmentisimplementedbythecasinolicensee.

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10.050 Electronic data processing: EDP Department

Ifaseparateelectronicdataprocessing(EDP)departmentismaintainedoriftherearein-house developedcomputersystems,thefollowingstandardsshallbeapplicable–

a. TheEDPdepartmentshallbeindependentofallgamingareas(iecage,pit,count rooms,etc.);

b. TheEDPdepartmentpersonnelshallbeprecludedfromunauthorisedaccessto computersandterminalslocatedingamingareas,sourcedocumentsandlivedata files(nottestdata);

c. Programchangesforin-housedevelopedsystemsshallbedocumentedasfollows-

(i) Requestsfornewprogramsorprogramchangesshallbereviewedbythe EDPsupervisorandapprovalstobeginworkontheprogramshallbe documentedandretained;

(ii) Awrittenplanofimplementationfornewandmodifiedprogramsshallbe maintainedandinclude,ataminimum,thedatetheprogramistobeplaced intoservice,thenatureofthechange(ifapplicable),adescriptionof proceduresrequiredinordertobringthenewormodifiedprograminto service(conversionorinputofdata,installationprocedures,etc.),andan indicationofwhoistoperformallsuchprocedures;

(iii) Testingofnewandmodifiedprogramsshallbeperformedanddocumented priortoimplementation;andarecordofthefinalprogramorprogram changes,includingevidenceofuseracceptance,dateinservice, programmer,andreasonforchanges,shallbedocumentedandmaintained; and

(iv) Computersecuritylogs,ifgeneratedbythesystem,shallbereviewedby EDPsupervisorypersonnelforevidenceof–

(i) Multipleattemptstolog-on;

(ii) Changestolivedatafiles;and

(iii) Anyotherunusualtransactions.

10.060 Casino accounts

Controlsrelatingtothedaytodayoperationsofthecasinoaccountsdepartmentshallbespecified inthelicensee’sinternalcontrolproceduresasapprovedbytheBoard,whichshallincludethe followingminimumresponsibilitiesandrequirements–

a. Thecasinoaccountsdepartmentshallbeindependentofthegamingdepartments;

b. Thecasinoaccountsdepartmentshallberesponsibleforthecontrolsover stationerythatrepresentvalueandshallensurethefollowing–

(i) Stationerythatrequiresstrictsecuritycontrols,duetothefactthatitmay representvalueinthecasino,mayonlybepurchasedfromaperson thathasbeenapprovedbytheBoardandgrantedacertificateofsuitability;

(ii) Stationerythatrepresentvalueshallbecheckedonadailybasistoensure completeness,thatnounauthorisedalterationshavebeeneffectedandthat thestationeryisbeingusedinnumericalsequence;and

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(iii) TheinternalcontrolproceduresasapprovedbytheBoardshallidentifyall securitystationeryandthespecificcontrolsrelatingtoeachformrequired; c. Onadailybasisamemberofthecasinoaccountsdepartmentorvaultdepartment shallcheck,verifyandattesttotheaccuracyofboththehardandsoftcounts; d. Thecasinoaccountantshallberesponsibleforensuringthataccesstothecasino managementsystemisonlygiventoauthorisedpersonnelandthattheaccess givendoesnotcompromisetheinternalcontrolstandards;and

e. Thedaytodayaccountingfunctionswithregardstotheoperationofthegaming departmentsandthecageandvaultdepartmentswillbeperformedbythecasino accountsdepartment.Thecasinoaccountantshallauthorisealljournalentriesand ensurethatrevenues,expenses,assetsandliabilitiesarereconciledtothegeneral ledgeronamonthlybasis.

10.070 Internal audit

1. Documentation(egchecklists,programs,reports,etc.)shallbepreparedtoevidenceallinternal auditworkperformed.

2. Theresultsofinternalauditworkshallbereportedtothosepersonsreferredtoinrule10.0301c andcopiesofthesereportsshallbeforwardedtotheBoard.

3. Observationsandexaminationsofthefollowingactivities,withemphasisoncompliancewiththe internalcontrolproceduresaswellastheRegulationsandtheserules,shallbeperformed(based onthelicensee’sfinancialyearend)onthefollowingactivitiesasapplicabletotheoperation- a. thefollowingshallbereviewedatleastonceduringeachquarter–

(i) fortablegames,fillandcreditprocedures,pitcreditplayprocedures,soft drop/countproceduresandthesubsequenttransferoffunds,surprisetesting ofcountroomcurrencycounters,locationandcontroloversensitivekeys, thetracingofsourcedocumentstosummariseddocumentationand accountingrecords,andreconciliationtorestrictedcopies;

(ii) forgamingmachines,jackpotpay-outandgamingmachinefillprocedures, gamingmachinedrop/countandcurrencyacceptordrop/countand subsequenttransferoffunds,surprisetestingofweighscaleandweigh scaleinterface,surprisetestingofcountroomcurrencycounters,gaming machinedropcabinetaccess,tracingofsourcedocumentstosummarised documentationandaccountingrecords,reconciliationtorestrictedcopies, locationandcontroloversensitivekeys,andcompliancewithEPROM duplicationprocedures;

(iii) Allcage,credit,andcollectionprocedures,andthereconciliationoftrial balancestophysicalinstrumentsonasamplebasis;

(iv) Cageandvaultaccountabilityshallbereconciledtothegeneralledger;

(v) ReviewofelectronicdataprocessingfunctionsforcompliancewithEDP standards;and

(vi) Reconciliationofgrossgamingrevenueisfromtheaccountingrecordsto theBoard’slevyreturns;

b. atleastsixmonthly,allcasinorelatedbalancesheetaccounts.

4. Inadditiontotheobservationsandexaminationsrequiredundersub-rule(3),follow-up

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observationsandexaminationsshallbeperformedtoverifythatcorrectiveactionhasbeentaken regardingallinstancesofnoncompliancecitedbyinternalaudit,theBoardand/ortheindependent accountantwhichverificationshallbeperformedwithinsixmonthsfollowingthedateof notification.

10.080 Cage accounting standards

1. Allcagereconciliationformsshallbeverifiedtosupportingdocumentationonadailybasisand nominalfloatsshallbereconciledtothegeneralledgeronamonthlybasis.

2. Thecageaccountsshallbereconciledtothegeneralledgeronatleastamonthlybasis,which shallincludeaphysicalverificationtotheactualsourcedocumentsandinventory.

3. Ananalysisofcasinoaccountsreceivable,includingeachpatron’sname,dateofissueofcredit andcurrentbalance,shallbepreparedatleastmonthlyandshallbereconciledtothegeneral ledgeratleastmonthly.

10.090 Table games: Computer generated documentation

1. Computersystemsusedtorecordtablegamestransactionsshallbecapableofgenerating adequatedocumentationofallinformationrecordedonthesourcedocumentsandtransaction detail(egfill/creditslips,markers,etc).

2. Allsuchcomputer-generateddocumentationshallberestrictedtoauthorisedpersonnelwithno incompatiblefunctions.

3. Computergenerateddocumentationshallinclude,ataminimum–

a. systemexceptioninformation(eg,appropriatesystemparameterinformation, corrections,voids,etc);and

b. personnelaccesslistingwhichincludesataminimum– (i) Employeename;

(ii) Employeeidentificationnumberorequivalent;and

(iii) Alistoffunctionsthatemployeecanperformorequivalentmeansof identifyingsuchfunctions.10.100 Statistics

1. Thefollowingstatisticalanalysisshallbemaintainedbyeverylicensee–

a. Inrespectofgamingtables,recordsreflectingstatisticalandactualdrop,win,winto drop,holdpercentagebytableandtypeofgame;and b. Inrespectofgamingmachines,recordsreflectinghandle,win,wintohandle,hold percentagebymachineanddenomination.

2. Therecordsreferredtoinsub-rule(1),shallbemaintainedatleastbyday,cumulativemonth-to- dateandcumulativeyear-to-date.

10.110 Table games: Accounting/auditing procedures

1. Tablegamesaccountingandauditingproceduresshallbeperformedbypersonnelwhoare independentofthetransactionsbeingaudited/accountedforandwhohavenoincompatible functions.

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2. Adailyreconciliationshallbepreparedforatleasttheday,weekandmonth-to-datewhich includesthefollowinginformationnecessarytopreparethegaminglevyandVATreturns–

(a) Droppertable;

(b) Winpertable;and

(c) Totalgrossgamingrevenue.

3. Ifdropcanbedeterminedinatablegame(eg,bill-in/coin-dropmeters,currencyacceptor, computerisedrecord,etc),therandamountofthedroprecordedbysuchmethodsshallbe reconciledtotheactualdroponadailybasis.

4. Accounting/auditingemployeesshallreviewexceptionreportsforallcomputerisedtablegames systemsatleastmonthlyforproprietyoftransactionsandunusualoccurrences.

5. Anyimpropertransactionsorunusualoccurrencesdiscoveredduringthereviewoftheexception reportsshallbeinvestigatedwiththeresultsbeingdocumentedandmaintainedforBoard inspection.

6. Thelicenseeshalldocumenttheauditprocessundertakenandproceduresusedforauditing tablegames.Allfollow-upactionsperformedonanynotedexceptionsshallbedocumentedand retainedforBoardinspection.

10.120 Theoretical/actual hold

1. Thetheoreticalholdpercentagesusedinthegaminganalysisreportshallbewithinthe performancestandardcontainedintheBoard’sletterofapprovalofgamingequipment.

2. Recordsshallbemaintainedforeachmachinethatreflectsthedatesandtypeofchangesmade andtherecalculationoftheoreticalholdasaresultofthechanges.

3. Monthlyreconciliationofgamingmachineholdpercentagesshallbedonebythecasino management.

4. Largevariancesbetweentheoreticalholdandactualholdongamingmachinesshallbe investigatedbymanagementandresolvedwiththefindingsdocumentedforBoardinspection.

10.130 Gaming machines: Accounting/auditing procedures

1. Gamingmachineaccounting/auditingproceduresshallbeperformedbyemployeeswhoare independentofthetransactionsbeingreviewed.

2. Thegamingmachineaccounting/auditingproceduresshallbecontainedinthelicensee’sinternal controlproceduresasapprovedbytheBoard.

10.140 General: Personnel

1. Forallcomputerisedgamingmachinesystemsapersonnelaccesslistshallbemaintainedwhich shallinclude,ataminimum,thefollowinginformation–

(a) Employeename;

(b) Employeeidentificationnumber(orequivalent);

(c) Alistoffunctionswhichthatemployeecanperformorequivalentmeansof identifyingsame.

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2. Anaudittrailshallbemaintainedofallchangesmadetoanyindividual’saccesstothesystem, whichshallcontainthefollowingminimuminformation–

(a) Thenameofthepersonwhoperformedthechange;

(b) Thenameofthepersonwhoseaccesswaschanged;

(c) Thenatureofthechangetotheaccess;

(d) Thedateandtimeofthechange;

(e) Acomputergeneratedsequentialnumber;and

(f) Ifaccessrightsareamendedasaresultofasystemupgrade,these changesshallbedocumented.

10.150 Electronic data processing: General controls

Thefollowingaspectsshallbeaddressedinthelicensee’sinternalcontrolproceduresasapproved bytheBoard–

a. Themaincomputers(iehardware,softwareanddatafiles)foreachgaming departmentapplicationshallbeinasecuredareawithaccessrestrictedtoonly authorisedpersons;

b. Gamingpersonnelshallbeprecludedfromhavingunrestrictedaccesstothe securedcomputerareas;

c. Computersystems,includingapplicationsoftware,shallbesecuredthroughtheuse ofpasswordsorotherapprovedmeansandaccesstosystemfunctionsshallbe controlledbymanagementpersonnelorpersonsindependentofthedepartment beingcontrolled;

d. Passwordsshallbecontrolledasfollowsunlessotherwiseaddressedinthese standards–

(i) eachusershallhavehisorherownindividualpassword;

(ii) passwordsshallbechangedatleastmonthlywithchangesbeing documented;andthesystemshallprecludeanindividualfromusingthe samepasswordformorethanonemonthineverytwelvemonths;

e. adequatebackupandrecoveryproceduresshallbeinplace,andifapplicable, include–

(i) Dailybackupofdatafiles;

(ii) Backupofallprograms;

(iii) Securedoff-sitestorageofallbackupdatafilesandprograms,orother adequateprotection;and

(iv) Recoveryproceduresshallbetestedatleastquarterly;and

f. Adequatesystemdocumentationshallbemaintained,includingdescriptionsofboth hardwareandsoftwareandoperatormanuals.

10.160 Electronic data processing: Modems

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RULE 11: CLEARANCE, COUNT AND KEY CONTROL STANDARDS

11.010 The soft count room

1. Thereshallbearoomwhichshallbeseparatedfromthecasinofloor,inwhichthesoftcountshall takeplaceandwhichshallconformtothefollowingminimumrequirements–

a. Thedoorshallbeofsubstantial,steellinedconstructionandshallbeopenedonly undersurveillanceandifopenedduringthecount,onlyattimeswhenthecount tableisclearofloosechipsandcash;

b. Theroomshallbeofbrickorconcreteconstructionandboththeceilingandthefloor shallbesolidlyconstructed;

c. Thedoorshallhaveaspyholefittedandwillbelockedorboltedfromtheinside whilethecountistakingplace;

d. Thecountprocedureshallbemonitoredandrecordedonvideoandaudio.(Referto thesurveillancerulesfortheminimumcamerastandards);

e. Thecountingtableshallbemadeofatransparentmaterialandthereshallbeno

Ifremotedial-uptoanyothergamingequipmentisallowedforsoftwaresupport,thelicenseeshall maintainanaccesslogwhichshallincludethenameofemployeeauthorisingmodemaccess, thenameoftheauthorisedprogrammerormanufacturerrepresentative,thereasonformodem access,adescriptionofworkperformedandthedate,time,anddurationofaccess.

10.170 Electronic Storage Media

1. Documentsmaybescannedordirectlystoredtoelectronicstoragemediawiththefollowing conditions:

a. Theelectronicstoragemediamustcontaintheexactduplicateoftheoriginal document.

b. Alldocumentsstoredonelectronicstoragemediashallbemaintainedwitha detailedindexcontainingthecasinodepartmentanddateinaccordancewiththe Board’srecordkeepingrequirements.Thisindexmustbeavailableuponrequestby theBoard.

c. UponrequestbytheBoard,hardware(terminal,printer,etc)shallbeprovidedin ordertoperformauditingprocedures.

d. Controlsmustexisttoensuretheaccuratereproductionofrecords,uptoand includingtheprintingofstoreddocumentsusedforauditingpurposes.

2. Ifsourcedocumentsandsummaryreportsarestoredonre-writeableelectronicstoragemedia,the electronicstoragemediamaynotberelieduponfortheperformanceofanyauditprocedures,and theoriginaldocumentsandsummaryreportsmustberetained.

10.180 Regulatory Inspectorate

1 Thelicenseeshallprovideofficeaccommodationandsuchotherfacilitiesasmayberequiredfor atleastoneregulatoryinspectoronafulltimebasis.

2 TheBoardwilllevyafeeonacostrecoverybasis,onthelicenseefortheprovisionofservicesby thesepersonnel.

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shelvesorobjectson,aboveorbelowthetablethatcouldobstructtheclearviewof anydocumentorpersonontheCCTV;

f. Thereshallbeaclearpartitionatoneendofthecountingtablesothatcashand chipsthathavenotbeencountedwillbeseparatedfromcashandchipsthathave beencounted;

g. Thereshallbeapanicalarmsystemfittedwithineasyreachofthecountleador;

h. Thereshallbeaninternaltelephonewithineasyreachofthecountsupervisor's position;

i. Lightinginthecountroomshallbearrangedsothatthereisnoreflectionfromthe counttableontheCCTVpicture;

j. Theroomshallhavenooutsidewindowsandthereshallbeanemergencylighting systemwhichshalllastforatleast8hoursandshallcomeonimmediatelyinthe eventofapowercut;

k. Theroomwillbeairconditioned,andthiswillbecontrolledfrominsidethecount room;

l. Whenthesoftcountistotakeplacethedayaftertheclearanceofthegamingday, theroomwillhavethefollowingadditionalfeatures–

(i) Thereshallbeasafeoralockablemetalshelvingsystemwithverysecurehigh qualitylocksintheroominwhichalldropboxesshallbelockedandtheroomshall becoveredbyCCTVrecordingfromthetimewhenthefirstboxisbroughtintothe roomuntiltheendofthecountthefollowingday;

(ii) Thereshallbeadeviceontheinsideoftheroomtodetectanymovementwithinthe room;and

(iii) Analarmshallbefittedtothedooroftheroomwhichshallbeoperativeoncethe boxeshavebeenlockedintotheroom.

11.020 Marking of drop boxes

Alldropboxesshallbemarkedinclearlyvisiblewritingwhichreflectsthespecifictableorgaming machinefromwhichitisremoved.

11.030 The hard count room: Requirements and equipment standards

1. Thereshallbearoomwhichshallbeseparatedfromthecasinofloorandthesoftcountroom,in whichthehardcountshalltakeplaceandwhichshallconformtothefollowingminimum requirements–

a. Thedoorshallbeopenedonlyundersurveillance;

b. Thesurveillancedepartmentshallbenotifiedpriortoanyentryintotheroom;

c. Thedoorshallbelockedorboltedfromtheinsidewhilethecountistakingplace;

d. Thecountprocedureshallbemonitoredandrecordedonvideo; e. Llightinginthecountroomshallbearrangedsothatthereisnoreflectiononthe CCTVpicture;

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f. Theroomshallhavenooutsidewindowsandthereshallbeanemergencylighting systemwhichshalllastforatleast8hoursandshallcomeonimmediatelyinthe eventofapowercut;

g. Theroomshallbeairconditioned,andthiswillbecontrolledfrominsidethecount room;

h. Theweighscalecalibrationmoduleshallbesecuredsoastopreventunauthorised access(eg,pre-numberedseal,lockandkey,etc.)byhardcountpersonnel;

i. Astaffmemberofthesecuritydepartmentshallbepresentwheneverthecalibration moduleisaccessedforrepairorre-calibration.Thesurveillancedepartmentshallbe notifiedpriortoanyoneaccessingthecalibrationmodule;

j. Eachtimethecalibrationmoduleisaccessed,alogshallbecompletedthatincludes thedate,time,natureoftherepairandthesignaturesofallpersonsobservingthe process,whichlogshallberetainedforBoardinspection;

k. Ifaweighscaleinterfaceisused,itshallbeadequatelyrestrictedsoastoprevent unauthorisedaccess(passwords,keys,etc.)byhardcountpersonnel;

l. Iftheweighscalehasazeroadjustmentmechanism,itshalleitherbephysically limitedtominoradjustments(eg,weightofabucket)orphysicallysituatedsuchthat anyunnecessaryadjustmentstoitduringtheweighingprocesswouldbeobserved byothercountteammembersandthesurveillancedepartment;

m. Theweighscaleandweighscaleinterface(ifused)shallbetestedbytheinternal auditdepartmentonatleastaquarterlybasiswiththetestresultsbeingdocumented andretainedforBoardinspection;

n. Priortocommencementofthehardcountatleasttwoemployeesshallverifythe accuracyoftheweighscaleandweighscaleinterfacewithvaryingweightsorwith varyingamountsofpreviouslycountedcoinsofeachdenominationtoensurethe scaleisproperlycalibrated;and

o. Theprecedingweighscaleandweighscaleinterfacetestresultsshallbe documentedbythepersonsperformingthetest.Allpersonsparticipatinginthetest shalldateandsigntheformstatingtheresultsofthetest.Theseformsshallbe retainedforBoardinspection.

11.040 Mandatory clearance report

1. EachlicenseeshallreportannuallytotheBoard,onorbefore1stApril,thetimeortimesduring eachdaywhentheclearanceofgamingtablesandgamingmachinesaretotakeplace.

2. Alldropboxesandothersimilarreceptaclesshallberemovedandcountedatthetimeortimes previouslydesignatedtotheBoardandthelicenseeshallprovidetheBoardwithwrittenadvance notificationofanychangestothedesignatedtimes.

3. Routineremovalandcountingofdropboxcontentsatotherthanthedesignatedtimesisprohibited unlessthelicenseeprovidesadvancewrittennoticetotheBoardofachangeintimesortheBoard requiresachangeofdesignatedtimes.

11.050 Table clearance rules

1. Removalandtransportationofdropboxes–

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a. Thekeystothedropboxesaswellasthedropboxstorageracksshallbesignedoutfrom securitybythefollowingpersonnel:Gamingsecurityemployeewitheither,cashdesk supervisorandcountsupervisororaseniortablesdepartmentemployeesigningas witnessestothis;

b. Lockeddropboxesshallberemovedfromthetablesbytheagamingsecurityemployee underthesupervisionandinthepresenceofaseniorpitofficial; c. Thedropboxeswillbetransferredtoasecurestorageareathatmaybelocatedinthesoft countroom,whichshallbecontinuouslyvideorecorded;

d. Theremovalandtransportationofthedropboxesshallbemonitoredandrecordedbythe surveillancepersonnelontheCCTVsystemandnotedintheoccurrencebook;

e. Alldropboxeswillbeclearedfromthetablesregardlessofwhetherthetableswereopened ornot;

f. Thedropboxesremovedwillbeplacedinatrolleyfortransportationpurposesandthedrop boxesandtrolleywillalwaysbeinfullviewoftheCCTVcameras;and

g. Onceallthedropboxeshavebeenremovedtheywillbesecuredinthestoragearea.

11.060 Emergency clearance: Tables

Incertaininstancesanemergencyclearanceofgamingtablesmayberequired.Theprocedures requiredtoperformsuchclearancesshallbecontainedintheinternalcontrolproceduresofthe licenseeandapprovedbytheBoard.

11.070 Table soft count procedure

1. Thesoftcountshallnotbeperformedsimultaneouslyatthesamelocationwiththecountofother revenue.

2. Thecountteamshallbeindependentoftransactionsbeingreviewedandaftercounted(iethetable gamesdepartment)andthesubsequentaccountabilityofsoftdropproceeds.

3. Thereshallbeatleast3personspresentduringthesoftcountandonlyEnglishshallbespokenin thecountroom.

4. Thedetailedcountproceduresanduniformsworninthecountroomsshallbecontainedinthe licensee’sinternalcontrolproceduresasapprovedbytheBoard.

5. Atnotimeduringthecount(toprovideforemergencysituations)shallmorethanonepersonata timeleavethecountroomuntilallmonieshavebeencounted,verifiedandacceptedintocage/ vaultaccountability.

6. Countteammembersshallberotatedonaroutinebasis.Rotationshallbesuchthatthecount teamisnotconsistentlythesamethreeindividualsmorethanfourdaysperweek.

7. Dropboxesshallbeindividuallyemptiedandcounted.Nomorethanoneboxmaybeopenatany onetime,unlessapprovedbytheBoard.

8. Thecountofeachboxshallberecordedininkorotherpermanentformofrecording.

9. Ifcurrencycountersareutilisedandthecountroomtableisusedonlytoemptyboxesandsort/ stackcontents,acountteammembershallobserveatalltimestheloadingandunloading ofallcurrencyatthecurrencycounter,includingrejectedcurrency.

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10. Dropboxes,whenempty,shallbeshowntotheothermembersofthecountteamwhoare observingthecountandtotheCCTVcamera.

11. Cageanddropboxcopiesoffill/creditslipsshallbematchedorotherwisereconciledbythecount teamorcasinoadministrationtoverifythatthetotalRandamountsforthegamingdayareidentical.

12. Requestsforfillsandcreditsshallbematchedtothefill/creditslips.

13. Fillsandcreditsshallbetracedto,orrecordedon,thecountsheetandexaminedforcorrectness.

14. Copiesofthemarkersremovedfromthedropboxesshallbeeither–

a. Tracedtoorrecordedonthecountsheetbythecountteam;or b. totalledandtracedtothetotalsdocumentedbythecomputerisedsystem.

15. Theopening/closingtablesheetandmarkerinventoryforms(ifapplicable)shallbeeither–

a. examinedandtracedtoorrecordedonthecountsheet;or

b. ifacomputerisedsystemisused,accountingpersonnelmaytracetheopening/ closingtableandmarkerinventoryforms(ifapplicable)tothecountsheetinplaceof thecountteam.Anydiscrepanciesshallbeinvestigatedwiththefindings documentedandmaintainedforBoardinspection.

16. Correctionstoinformationoriginallyrecordedbythecountteamonsoftcountdocumentationshall bemadebycrossingouttheerror,enteringthecorrectfigure,andthenobtainingtheinitialsofat leasttwoofthecountteammembersnexttothechange,onthecountsheetchange.

17. Thetotalcountrecordedonthecountsheetshallbereconciledtothetotalcashremovedfrom thedropboxesbyacountteammemberwhodoesnotfunctionasthecountteammember whorecordsthecount.

18. Allmembersofthecountteamshallattestbysignaturetotheaccuracyofthetablegamescount.

19. Allmoniesandmonetaryequivalentsthatwerecountedshallbeturnedovertothecage/vault cashierwhoshallbeindependentofthecountteam.

20. Theabovementionedindividualshallcertifybysignatureonthecountsheetastotheaccuracyof themoniesdeliveredandreceived.

21. Accesstostoreddropboxes,fullorempty,shallberestrictedtoonlyauthorisedmembersofthe dropandcountteams.

22. Accesstothecountroomduringthecountshallberestrictedtomembersofthedropandcount teams.Authorisedobservers,supervisorsforthepurposeofresolvingproblems,authorised maintenancepersonnelandpersonnelrequiredtocollecttheemptydropboxesforpurposesof puttingthemonthetablesmayonlyenterandexitthecountroominthepresenceofa representativefromthesecuritydepartment.

23. Thecountsheet,withallsupportingdocuments,shallbepromptlydeliveredtothecasinoaccounts departmentbythecountteamsupervisor/leadattheconclusionofthecount.Alternatively,the documentationmaybeplacedinalockedcontainertowhichonlyaccountingpersonnelcangain accessuntilretrievedbythecasinoaccountsdepartment.

24. Theinvolvementofatleasttwoindividualsindependentofthecage,oneofwhichshallbea securitydepartmentrepresentative,isrequiredtoaccessemptydropboxes.Inaddition,the surveillancedepartmentshallobserveallaccessesofthelockedemptydropboxstoragearea.

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11.080 Gaming machine clearance: Hard and soft count

1. Aminimumofthreeemployeesshal lbeinvolvedintheremovalofthegamingmachinedrop, atleastoneofwhomisfromthesecuritydepartmentandmaynotincludepersonnelfrom theslotsdepartment.Ifmorethanoneclearanceteamisused,arepresentativefromthesecurity departmentshallbeassignedtoeachclearanceteamforthedurationoftheclearance.

2. Propersecurityshallbeprovidedatalltimesoverthedropboxesandcanistersremovedfromthe gamingmachinepriortobeingtransportedto,andsecuredin,thehardcountroomorsoftcount room,asthecasemaybe.

3. Ifmorethanonetripisrequiredtoremovethegamingmachinedropfromallofthemachines, thefilledtrolleysshallbelockedandsecuredimmediatelyinthehardcountroomorsoft countroomorsecuredinanotherequivalentmanner.Thesetrolleysshallbeunder continuoussurveillancecoverage.

4. Thesurveillancedepartmentshallobserveandrecordtheentiregamingmachineclearance processandnoteitintheoccurrencebook.

5. Theproceduresrelatingtothephysicalclearanceandtheresponsibilitiesofeachpersoninvolved shallbesubmittedbythelicenseetotheBoardforapprovalatleastonemonthpriorto implementation.

11.090 Emergency clearance: Gaming machines

Incertaininstancesanemergencyclearanceofgamingmachinesmayberequired.The proceduresrequiredtoperformsuchclearancesshallbecontainedintheinternalcontrol proceduresofthelicenseeandasapprovedbytheBoard.

11.100 Gaming machine hard count and wrap standards

1. Forthepurposesofthisrule,theterms“wrap”and“wrapping”shallincludetermssuchas“bag”, “bagging”,“rack” and “racking”.

2. Theweigh/countprocessshallbeperformedbyaminimumofthreeemployees.

3. Atnotimeduringtheweigh/countshalltherebefewerthanthreecountteammembersinthecount room.Thesurveillancedepartmentshallbenotifiedpriortothestartoftheweigh/countprocessso theymayobserveandrecordtheweighandwrapofthegamingmachinedrop.

4. Thegamingmachinecountteamshallbeindependentoftheslotsdepartmentandthesubsequent accountabilityofgamingmachinecountproceeds.

5. Thefollowingfunctionsshallbeperformedinthecountingofthegamingmachinedrop–

a. Countteamsupervisor/recorderfunctionwhichinvolvestherecordingofthe gamingmachinecountorenteringtheappropriateinformationintoacomputerised systemandoverallcontroloftheweigh/countandwrapprocess;and

b. Countingfunction,whichisperformedbyacountteammemberwhoassistsinthe weigh/countprocessinanon-supervisorycapacity.

6. Theamountofthegamingmachinedropproceedsfromeachgamingmachineshallberecorded ininkonagamingmachineweigh/countdocumentbytherecorderormechanicallyprintedbythe weighscale.Ifaweighscaleinterfaceisused,thegamingmachineweigh/countfiguresshallbe transferredandrecordedviadirectlineorcomputerstoragemedia.

7. Ataminimum,thecountteamsupervisor/recorderandatleastoneothercountteammembershall signtheweightapeandthegamingmachinecountdocumentattestingtotheaccuracyofthe

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weigh/count.

8. Allotherpersonswhoparticipateintheweigh/countand/orwrapprocessshallsignthegaming machinecountdocumentorasummaryreporttoattesttotheirpresenceandevidencingtheir participationintheweigh/countandwrap.Thisdocumentshallalsobesignedbyapersonfromthe casinoaccountsdepartment/vaultdepartmentandthecageattestingtotheaccuracythereof.

9. Thetotalcoinscountedpermachinewillbecomparedwiththemeterreadingsobtainedfromthe machineonadailybasis.Investigationandreportingprocedureswithregardstovarianceswill becontainedinthelicenseesinternalcontrolproceduresasapprovedbytheBoard.

10. Atleastthreeemployeesshallbepresentthroughouttheentirewrappingprocessofthegaming machinedropproceeds.Theseemployeeswillremainresponsibleforalltheproceedsuntilthe fundsarehandedovertothesafecustodian.

11. Transfersoutofthecountroomduringthegamingmachinecount/wrapprocessshallbeeither prohibited,oriftransfersarepermittedduringthecountandwrap,eachtransfershallberecorded onaseparatepre-numbered,multi-partform(usedsolelyforgamingmachinecounttransfers) whichissubsequentlyreconciledbythecasinoaccountsdepartmenttoensuretheaccuracyofthe reconciledwrappedgamingmachinedrop.

12. Transfers,asnotedabove,shallbecountedandsignedforbyatleasttwomembersofthecount team,amemberofcasinoadministrationwhoisresponsibleforauthorisingthetransferandthe employeereceivingthetransfer.Thephysicaltransfershallrequiretheparticipationofasecurity departmentrepresentative.

13. Uponcompletionofthewrapping,ofthegamingmachinedropproceeds–

a. Thecountteamsupervisor/lead,oneotherindependentmemberandamember ofthecasinoadministrationorvaultdepartmentshallcountthefinalwrapped, baggedorrackedgamingmachinedropindependentlyfromeachother;

b. Theabovecountsshallbeindependentlyrecordedonasummaryreport.If discrepanciesexistbetweenthecounts,are-countisperformedandanydifferences reconciled.Allsuchdocumentsshallberetainedandforwardedtoaccounting.

14. Thesamemembersasreferredtoinsub-rule13aaboveshallcomparethefinalwrapamounts,by denomination,totheweigh/count.Theweighandwrapcomparisonshallberecordedonavariance summarysheet.

15. Amemberofthecageshallindependentlycountthewrappedgamingmachinedropby denominationandreconcileittotheweigh/countrecordedonthesummaryreportbythecount teamrepresentatives.

16. Attheconclusionofthereconciliation,thecountteammember,oneothercountteammemberand thecage/vaultemployeeshallsignthesummaryreportattestingtoitsaccuracy.Theaccountability forthegamingmachinedropproceedsshalltransfertothecage.

17. Thetotalofthewrapped,baggedorrackedcoinsandtokens(exclusiveofpropertransfers)shall betransportedtothecage,vaultorcoinvaultafterthereconciliationoftheweigh/counttothe wrap.

18. Variancesbetweentheweigh/countandwrapshallbeinvestigatedbymanagementpersonnel independentoftheslotsdepartment,countteamandthecage/vaultfunctionsonatimelybasis, usingthefollowingminimumguidelines–

a. R100.00wherethevalueofthecoins/tokensislessthanR2.00.

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b. R200.00wherethevalueofthecoins/tokensisbetweenR2.00andR5.00.

c. R500.00wherethevalueofthecoins/tokensexceedsR5.00.

19. TheresultsofsuchinvestigationsshallbedocumentedandmaintainedforBoardinspection.

20. Allgamingmachinecountandwrapdocumentation,includinganyapplicablecomputerstorage media,shallbeimmediatelydeliveredtothecasinoaccountsdepartmentbythecountteam orsecurity.Alternatively,countdocumentationmaybesecured(eg,lockedcontainertowhichonly accountingpersonnelcangainaccess)untilretrievedbythecasinoaccountsdepartment.

21. Correctionsongamingmachinecountdocumentationshallbemadebycrossingouttheerror, enteringthecorrectfigure,andthenobtainingtheinitialsofthecountteamsupervisorandatleast oneothercountteammember.

22. Ifaweighscaleinterfaceisused,correctionstogamingmachinecountdatashallbemadeby crossingouttheerroronthegamingmachinedocument,enteringthecorrectfigureandthen obtainingtheinitialsofatleasttwocountteamemployees.Ifthisprocedureisused,anemployee independentoftheslotsdepartmentandcountteamshallsubsequentlyenterthecorrectedfigure intothecomputersystempriortothegenerationofrelatedgamingmachinereports.

23. Duringthecountprocess,correcttheerrorinthecomputersystemandenterthepasswordsof thecountteamsupervisorandatleastoneothercountteammembers.Ifthisprocedure isused,anexceptionreportshallbegeneratedbythecomputersystemidentifying thegamingmachinenumber,theerror,thecorrectionandthecountteamemployeesattestingto thecorrection.

11.110 Gaming machine soft count standards

1. Thegamingmachinesoftcountshallbeperformedinthesoftcountroomandshallbeperformed byaminimumofthreeemployees.

2. Thegamingmachinesoftcountteamshallbeindependentoftransactionsbeingreviewedand counted(ietheslotsdepartment),andthesubsequentaccountabilityofcurrencydropproceeds.

3. Currencyacceptordropboxesshallbeindividuallyemptiedandcountedinsuchamannerasto preventtheminglingoffundsbetweenboxesuntilthecountoftheboxhasbeenpermanently recorded.

4. Thecountofeachboxshallberecordedininkorotherpermanentformofrecording.

5. Ifcurrencycountersareutilisedandthecountroomtableisusedonlytoemptyboxesandsort/ stackcontents,acountteammemberandsurveillanceshallbeabletowitnesstheloading andunloadingofallcurrencyatthecurrencycounter,includingrejectedcurrency.

6. Dropboxes,whenempty,shallbeshowntoanothermemberofthecountteamandtoa surveillancecameratoverifythatallcontentshavebeenremoved.

7. Thenotescountedwillbecomparedtothegamingmachine’smeterreadingonadailybasis. Investigationandreportingprocedureswithregardstovarianceswillbecontainedinthelicensee’s internalcontrolproceduresasapprovedbytheBoard.

8. Correctionstoinformationoriginallyrecordedbythecountteamoncurrencyacceptorcount documentationshallbemadeinaccordancewiththelicensee’sinternalcontrolproceduresas approvedbytheBoard.

9. Thetotaldroprecordedonthecountsheetshallbereconciledtothetotaldropbythecountteam

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supervisorandoneothercountteammemberwhodoesnotfunctionastherecorder.

10. Allmembersofthecountteamandamemberofoneotherdepartmentshallattestbysignatureto theaccuracyofthecurrencyacceptordropcount.

11. Afterallcurrencyacceptordropboxeshavebeencountedandthetotalsreconciledbythecount team,allmoniesshallbeturnedovertothecagecashier,whoisindependentofthecountteam.

12. Thecagerepresentativeshallcertifybysignatureonthecountsheetastotheaccuracyofthe currencydeliveredandreceived.Uponsigningthecountsheet,thevault/cagebecomes responsibleandaccountableforthedropproceeds.

13. Accesstostoredfullcurrencyacceptordropboxesshallberestrictedtoonlyauthorisedmembers ofthedropandcountteams.

14. Accesstothecountroomduringthecountshallberestrictedtomembersofthedropandcount teams.Authorisedobservers,supervisorsforthepurposeofresolvingproblems,authorised maintenancepersonnelandpersonnelrequiredtocollecttheemptydropboxesforpurposesof puttingthemonthetablesmayonlyenterandexitthecountroominthepresenceofa representativefromthesecuritydepartment.

15. Thecountsheet,withallsupportingdocuments,shallbepromptlydeliveredtothecasinoaccounts departmentbyacountteammemberorasecuritydepartmentrepresentative.Alternatively,itmay beadequatelysecured(eglockedcontainertowhichonlyaccountingpersonnelcangainaccess) untilretrievedbythecasinoaccountsdepartment.

11.120 Key control standards

1. Dropboxreleasekeys:

a. Dropboxreleasekeysshallbemaintainedbyadepartmentindependentofthe tablegamesdepartmentandshallrequirepersonsfromatleasttwosepa ratedepartmentstoactascustodianandtoaccessthekeys. b. Personsauthorisedtoremovetablegamesdropboxesfromthetablesshallbe precludedfromhavingaccesstodropboxcontentskeys.

2. Dropboxstoragerackkeys:

a. Arepresentativefromthesecuritydepartmentshallberequiredtoobtainandretain controlofsuchkeyseachtimedropboxesareremovedfromorplacedinstorage racks.

b. Personswhomaintaincustodyandthoseauthorisedtoobtaindropboxstorage rackkeysshallbeprecludedfrommaintainingcustodyorhavingaccesstodropbox contentskeys(withtheexceptionofthecountteaminthelimitedcasetoresetthe boxesduringthecount).

3. Dropboxcontentskeys:

a. Thephysicalcustodyandaccesscontrolsshallbesuchthatthekeysnecessaryfor accessingstoredfulldropboxcontentsrequirestheinvolvementofpersonsfromat leasttwoseparatedepartments,oneofwhichmustbethesecuritydepartment.

b. Controlsshallbeimplementedthatprovideforthesurveillancedepartmenttobe automaticallynotifiedeachtimethedropboxcontentskeysareaccessed. Surveillancepersonnelshallverifythatpersonsobtainingthekeysareauthorised todosoandthatatleasttwopeoplefromdifferentdepartmentsarepresent.In

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casesofunscheduledaccesstodropboxcontentskeysreferredtoinparagraph chereunder,thesurveillancedepartmentshallobserveandrecordthemovementof suchkeysfortheentiretimetheyareunsecured.

c. Accesstothedropboxcontentskeyatotherthanscheduledcounttimesrequires the involvementofatleasttwopersonsfromseparatedepartmentsoneofwhich shallbethesecuritydepartment.Casinomanagementpersonnelshallberequired toauthoriseanyunscheduledaccesstodropboxcontentskeys.Thereasonforthe unscheduledaccessshallbedocumentedwiththesignaturesofallparticipantsand observers.

4. Countroomkeys:

a. Atleasttwocountteammembersarerequiredtobepresentwhencountroom andotherkeysnecessarytoconductthesoftcountareissued.Keycontrol measuresshallbeincludedinthelicensee’sinternalcontrolproceduresas approvedbytheBoard.

b. Controlsshallbeimplementedthatrequiretheautomaticnotificationofthe surveillancedepartmenteachtimesomeoneentersthesoftcountroom.Fixed surveillancecamerasshallbepositionedsuchthatanyoneenteringthesoftcount roomwillberecorded.

5. Duplicatekeys:

(i) Dropboxreleaseandcontentskeys;

(ii) Countroomkeys;

(iii) Cropboxstoragerackkeys;

(iv) Dropboxcontentskeys;and

(v) Allduplicatekeysfor(i)to(iv)above;

b. Allkeycontrollogsshallcontain,ataminimum,thefollowinginformationforeachofthe keyslistedina.above–

(i) Dateandtimekeysareobtained;

(ii) Signatureandlegiblenameorregistrationnumberofcustodianreleasingthekeys;

(iii) Signatureandlegiblenameorregistrationnumberofpersonobtainingthekeys;

(iv) Dateandtimekeysarereturnedtocustodian;

(v) Signatureandlegiblenameorregistrationnumberofpersonreturningthekeys;and

(vi) Signatureandlegiblenameorregistrationnumberofcustodianreceivingthekeys;

c. Keycontrollogsshallbeperiodicallyreviewedbyinternalauditdepartment;and

d. Allentriesinkeylogsshallbeininkorotherformofpermanentrecording.

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RULE 12 : WIDE AREA PROGRESSIVE JACKPOTS

12. 010 Wide area progressive jackpots (inter-casino linked progressives)

1. Anywideareaprogressivesystemshallbeadequatelyrestrictedtopreventunauthorisedaccess (eg,changingpasswordsatleastmonthly,restrictedaccesstoEPROM’s,andrestrictedphysical accesstocomputerhardware,etc.).

2. Proceduresshallbedeveloped,implemented,anddocumentedfor:

a. Reconciliationofmetersandjackpotpay-outs;

b. Collection/dropofgamingmachinefunds;\ c. Jackpotverification,paymentandbillingtocasinosonpro-ratabasis;

d. Systemmaintenance;and

e. Systemaccuracy.

3. Reportsdocumentingtheproceduresaboveshallbedevelopedanddocumentedintheinternal controlproceduresasapprovedbytheBoard.

RULE 13 – BINGO RULES

13.010 Definitions

Asusedintheserules,unlessthecontextotherwiseindicates–

“Bingo centre” meansthelicensedpremisesonwhichthegameofBingoisconductedintermsof aBingooperatorlicence;

“Bingo operator”meanstheholderofaBingooperatorlicenceintermsoftheActandtheholder ofacasinolicenceintermsoftheActwhoisauthorisedbytheBoardtooperatethegameofBingo onthelicensedpremisesand“operator”and“Bingolicensee”shallhaveacorrespondingmeaning;

“card”meansaBingocard;

“central Bingo centre”meansaBingocentreatwhichnumberselectiontakesplaceduringa simultaneousgame;

“draw” meansselectionofanumbertobemarkedoffbyplayersduringagameofBingo;

“game”meansthegameofBingo;

“linked Bingo centre”meansaBingocentrelinkedtothecentralBingocentreduringa simultaneousgame;

“player”meansanypersonwhohasboughtacardwiththeintentionofparticipatinginagameof Bingo;

“simultaneous game” meansagameofBingoplayedatmorethanoneBingocentreatthesame time.

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13.020 Application of Rules

TheseRulesshallbeapplicabletoallBingooperatorsandapplicantsforBingooperatorlicences.

13.030 Requirements for Bingo centres

EveryBingocentreshallcontainthefollowingequipment:

(1) Arandomnumberselectingdevice,whichshalloperateeitherelectronicallyorbymeansofaball drawingapparatus;

(2) Acontroldesk,whichshallbeelevatedfromtherestofthepremisesandbeclearlyvisibletoall players;

(3) Apublicaddresssystemwhichshallensureclearaudibilitybyallplayers,ofallinstructionsand informationfromthecontroldeskinrelationtotheconductofthegame;

(4) Oneormoreinformationpanelsorscreens,whichshallbeclearlyvisibletoallplayers,onwhich shallbedisplayedthefollowinginformation:

a) Thefacevalueofthecardbeingplayed; b) Allnumbersdrawninthegamecurrentlybeingplayed; c) Allprizesavailableinthegamecurrentlybeingplayed; d) Theamountoftheapplicablejackpotaswellasthemaximumnumberofdrawsfor thejackpot; e) Thenumberofdrawsmadeinthegamecurrentlybeingplayed;and f) Thenumberofcardssoldinrespectofthegamecurrentlybeingplayed.

(5) Aclosedcircuittelevisionsystem,ofwhichatleastoneofthemonitorsshallbeclearlyvisiblefrom allpositionswhichmaybeoccupiedbyaplayer,onwhichthenumbersbeingselectedareclearly displayed;

(6) Acashdesk,withphysicalcharacteristicsapprovedbytheBoard,inwhichacashiershallbe stationedandinwhichthefollowingshallbekept:

(a) AllBingocardsremovedfromthestorageareainordertobesold;

(b) AllmoneypaidbyplayersforthepurchaseofBingocardsuntilremovedtoTreasury;

(c) Anyotherequipmentneededbythecashiertoperformhisfunctions;and

(d) Anyotheritem(s)whichtheBoardmayrequirefromtimetotime.

(7) Acomputersystem,approvedbytheBoard,whichshallbeusedtorecordandstorethegame records,requiredintermsofrule13.140.

13.040 Random Number Selecting Devices

(1) ABingooperatorshallnotuseanyrandomnumberselectingdeviceunlesssuchadevicehasbeen certifiedbytheSABSandapprovedbytheBoard. (2) Anynumberselectingdeviceshallbedesigned,manufacturedandusedinsuchawaythatthe randomnessofthenumbersselected,willbeensuredatalltimes.

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(3) Thefollowingrequirementsshallapplywhenaballdrawingapparatusisusedasrandomnumber selectingdevice:

(a) Thenumberofballsusedshallequaltheeligiblegamenumbersontheticketsand thenumbersreflectedontheballsshallbethesamenumbersreflectedonthegame tickets,thelowestofwhichshallbenumberoneandthehighestofwhichshallbe equaltothehighestnumberbeingplayed;

(b) Theballsusedshallbeidenticaltooneanotherinrespectofallphysical characteristicsexceptforthecolourandnumberpaintedoneachball;

(c) Notwoballsshallhavethesamenumber;

(d) Eachballshallbeindeliblyimprintedwithitsparticularnumberinsuchwayandin suchcombinationofcolourstoguaranteeperfectvisibilitythereofontheclosed circuittelevisionmonitors,ifsuchballisdrawnbytheballdrawingapparatus;

(e) thesetofballstobeusedshallbeidenticaltoasetofballspreviouslyapprovedby theBoardinwriting;

(f) thecompletesetofballsshallbesubstitutedatleastoncompletionof1000games oroncompletionofsuchothernumberofgamesasdeterminedbytheBoard;

(g) notwithstandingtheprovisionsofparagraph(f),thecompletesetofballsshallbe substitutedbeforecompletionof1000gamesorsuchothernumberofgamesas determinedbytheBoard,ifitisdiscoveredthatanyoftheballsarenotinperfect condition,inrespectofitscolour,numbering,weight,sizeoranyotheraspect;and

(h) thereplacedsetofballsshallbekeptinabox,whichshallbesealedbythecentre managerandkeptforaperiodofatleastthreemonthsonthelicensedpremises.

(4) ThereshallbeareserverandomnumberselectingdeviceineachBingocentre,whichshallbe usedintheeventofamalfunctionoccurringintherandomnumberselectingdevicenormallyused.

13.050 Approval of Floor Plan

(1) EveryapplicantforaBingooperatorlicenceshallsubmittotheBoard,forapproval,adetailedfloor plan,drawntoscale,ofthepremisesonwhichthegameofBingoistobeconducted,onwhich planshallbeindicatedtheseatingarrangementfortheplayers,aswellastheplacement ofallnecessaryequipment,referredtoinrule11.030.

(2) IfalicenseeintendseffectinganychangetothefloorplanasapprovedbytheBoard,suchlicensee shallapplytotheBoard,inwriting,forapprovalofsuchchange(s).Theapplicationshallbe accompaniedbyarevisedfloorplan,whichshallincorporatetheproposedchanges.Nosuch changemaybemadebyalicenseewithoutthepriorapprovaloftheBoard.

13.060 Requirements for Bingo Cards

(1) ThegameofBingoshallbeplayedusingcards,whichshallbeinaccordancewiththestandard formapprovedbytheBoard,orsuchotherdeviceasmaybeapprovedbytheBoard.

(2) AllBingocardsshallbemanufacturedinsetsofatleast6000cards.

(3) Notwocardsinasetshallbeidenticaltooneanotherwithregardtotheiruniqueserialnumbersor thenumberstobemarkedoffbyplayers.

(4) Thefollowingshallbeprintedoneachcard:

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(i) Thepriceofthecard;

(ii) Thenumberstobemarkedoffbytheplayers;

(iii) Thesettowhichthecardbelongs;

(iv) iIsuniqueserialnumberwithintheset;

(v) Thenumberofcardsmakinguptheset;

(vi) Adesign,logoorthenameoftheBingoCentreatwhichthecardissold;

(vii) Differenttypesofprizewinningcombinationsandtheproportionateshareofeach prize;

(viii) Theapplicablegamingtax;and

(ix) Therequirementthattherulesofthegamewillbemadeavailableonrequestbythe holderofthatcard. (5) EveryBingocardshallbevalidforonegameonly.

(6) AllBingocardsshallbemanufacturedinamaterialallowingthemtobemarkedbytheplayers.

13.070 Sale of Bingo Cards

(1) BingocardsmayonlybesoldintheBingocentrewherethegameforwhichsuchcardsaresold,is tobeconducted.

(2) Allcardsshallbeissuedconsecutivelyaccordingtotheirserialnumberwithineachofthesets.The saleofcardsineachgameshallbeginwithnumberoneofaparticularset,orthenumberfollowing thenumberofthelastcardsoldinapreviousgame,asthecasemaybe.Ifthenumberofcards inthesetbeingsoldisinsufficienttosatisfythedemandoftheplayers,cardsofasecondsetmay besoldforthesamegame,subjecttothefollowingrequirements:

(a) Thesecondsettobesoldshallhavethesamesellingpricepercardasthefirst;

(b) thesaleofthesecondsetshallcommencewiththenextconsecutivenumberofsuch set;and

(c) thecardsofthesecondsetshallbesolduptotheserialnumberimmediately preceedingtheserialnumberofthefirstcardsoldinthefirstset,toensurethatno twocardsidenticaltooneanotherinthenumberstobemarkedoffbytheplayers, maybesoldorusedinthesamegameofBingo.

13.080 Retention and Destruction of Bingo Cards

Thefollowingcardsshallbedealtwithinthemannerdescribedbelow:

(a) Allprizewinningcardsshallbeattachedtotherecordoftherelevantgameandkeptforaperiodof threemonths;

(b) anycardwhichmayconstituteevidenceofanoffenceoranycontraventionoftheAct,Regulations orRules,shallberetainedandsubmittedtotheBoardonrequestandshallnotbedestroyeduntil theBoardhasapproved,inwriting,thedestructionthereof;

(c) anycardwhichformsthesubjectofadisputeorwhichmayleadtotheresolutionofadispute,shall

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beretainedandsubmittedtotheBoardonrequestthereofandshallonlybedestroyedwiththe priorwrittenapprovaloftheBoard;and

(d) anydamagedorvoidcardshallbekeptforaperiodofthreemonths.

13.090 Receipt, Storage and use of Bingo Cards

(1) Bingocardsshallbepackagedandsuppliedtooperatorsinsuchamannerthatnomorethantwo setsarepackagedtogetherandsealedinordertopreventanytamperingwiththecards,beforethe openingofthepackagingbytheoperator.

(2) AllBingocardsreceivedbytheoperatorfromthemanufacturerorsupplierthereof,shallbe checkedbythecentremanagerorotherdesignatedkeyemployee,immediatelyafterarrival,to ensurethatthepackagingisintactandthesealfreefromtampering.Ifthepackagingofanyset ofcardsisnotintactorthesealhasbeentamperedwithinanywaywhatsoever,theoperatorshall immediatelyinformtheBoardthereofandstoretherelevantcards,togetherwiththepackagingand sealthereof,untiltheBoardhasdeterminedthemannerinwhichitwillbedealtwith.

(3) Thecardsreceivedandwhosepackagingisintactandthesealsfreefromtampering,shallbe storedinalockedstoragearea.Thelocationandphysicalcharacteristicsofastorageareashallbe approvedbytheBoard.

(4) Bingocard(s)referredtoinsubrule3shallnotberemovedfromtheirpackagingascontemplatedin subrule2,exceptinordertobesoldtoplayers.

(5) TheoperatorshallsubmittotheBoard,forapproval,proceduresforthefollowing:

(a) ThecontrolofaccesstoallBingocards;

(b) RemovalofBingocardsfromthelockedstoragearea;

(c) Returnofunusedcardstothelockedstoragearea;

(d) DailyreconciliationoftheBingocardsreceived,soldandreturnedtothestorage area;

(e) MonthlyreconciliationandinventoryofallBingocards;

(f) AdisasterrecoveryplanintheeventofanyoftheBingocardsbeingstolenorlost; and

(g) ControlofallkeysoftheBingocentre.

13.100 Type and Format of Bingo to be Approved

(1) EveryapplicantforaBingooperatorlicenceshallsubmittotheBoardfulldetailsofthetypeand formatofBingotobeconductedinoratthepremisesforwhichthelicenceissought,includingthe typesofprizesandjackpotsandthemannerinwhichitmaybewon.Onlythattypeandformatof BingowhichhasbeenapprovedbytheBoardtobeconductedinorataspecificBingocentre,shall beconductedinoratsuchBingocentre.

(2) TheholderofaBingooperatorlicenceshallapplytotheBoardinwriting,beforeeffectingany changetothetypeandformatofBingo,conductedinhisBingocentreincludingthetypes ofprizesandjackpotsandthemannerinwhichitmaybewonandnosuchamendmentshallbe implementeduntiltheBoardhasapprovedit.

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13.110 Conducting the Game of Bingo

(1) EverysessionorgameofBingoshallstartwiththesaleofcardsorticketsforthatparticular session or game.

(2) ThegameofBingoshallbeconductedinthefollowingmanner:

(a) Beforethecommencementofthesaleofcardsforthefirstgameofeachday,thedeskor dutymanagershallinspectallequipmentmentionedinrule11.030inordertoverifythatitis inproperworkingcondition;

(b) thesets(1ormore)ofthecardstobesold,thefacevalueofeachcardandtheunique serialnumberofthefirstcardtobesoldshallbeannouncedand/ordisplayedonthe informationpanel,whereafterthecardsshallbesold;

(c) oncompletionofthesaleofthecards,thefollowingshallbeannounced:

(i) Thetotalnumberofcardssold,usingthefollowingwording:“..….cardssold, ofset………..numbered………….to………………..andofset………………..numbered …………………to…………………”;

(ii) thevalueofeachtypeofprizeavailableforthegameandthewayinwhicheach prizeistobeclaimed;

(iii) inthecaseofajackpotprizebeingavailable,themaximumnumberofdrawsfor whichthejackpotshallbeawarded;and

(iv) thecommencementofnumberselection.

(d) Numberswillbesuccessivelyselected,usingtherandomnumberselectiondevice;

(e) Everynumberselectedshallbeannouncedthroughorbymeansofapublicaddress systeminaclearlyaudiblemannerandshallbedisplayedontheclosedcircuittelevision systemaswellastheinformationpanel/panels;

(f) Thefirstplayerorplayerstocompletethecombinationnecessaryforaprizeonhiscard and,whereapplicable,withintherequirednumberofdraws,shallbeentitledtothe applicableprize,ifheclaimstheprizewithinthetimeandinthemannerprovidedforin theserules;

(g) Thegameshallbeinterruptedwhenanyplayerclaimsaprizeandthecardforwhichthe prizeisclaimedshallbecollectedbythedeskmanagerorotherdesignatedemployee,who shallcheckthecardinordertoverifywhethertheclaimislegitimate;

(h) Ifthecheckrevealsthattherelevantprizehasbeenwon,thisshallbeannouncedthrough orbymeansofapublicaddresssystemand/ordisplayedonmonitors.Ifthecheckreveals otherwise,thegamewillcontinueuntilallavailableprizeshavebeenwon;

(i) Oncetheexistenceofaprizewinningcardhasbeenverifiedandannouncedand/ordis played,thecallershallenquirefromtheplayerswhetherthereareanyotherwinningcards, allowingareasonabletimebeforeorderingthegametoberesumedordeclaringittohave ended,asthecasemaybe.Oncethecallerhasdeclaredthegametohaveendedallrights toclaimanyprizeinrespectofsaidgame,shallbelost;and

(j) whenthelastavailableprizeinaparticulargamehasbeenclaimedandpositivelyverified, thecallershalldeclarethegameclosedandallprizesshallbepaidtothewinnersbefore thecommencementofthenextgame;

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13.120 Suspension of Game and Refunds

(1) If,duringthecourseofagame,andbeforecommencementofnumberselection,anymalfunction occursinanyoftheequipmentrequiredintermsofrule13.030oranyotherincidentoccurs,which preventsthecontinuationofthegame,thegameshallbeprovisionallysuspendedandifthe problemwhichhasarisencannotberesolvedwithinareasonableperiodoftime,thegameshallbe abandoned,eachplayershallberefundedthefullamountpaidforeachcardpurchasedforthat particulargameandeachcardsoldforthatparticulargame,shallbereturnedtothelicensee.

(2) Ifamalfunctionofanyoftheequipmentrequiredintermsofinrule13.030oranyotherincident occurswhichpreventsthecontinuationofthegame,aftercommencementofnumberselection,the gameshallbeprovisionallysuspendedandiftheproblemwhichhasarisencannotberesolved withinareasonableperiodoftime,thegameshallbeabandoned,eachplayershallberefunded thefullamountpaidforeachcardpurchasedforthatparticulargamelessthepro-ratashareof prizespaidandeachcardsoldforthatparticulargameshallbereturnedtothelicensee:Provided thatanyprizewhichhasbeenclaimedandverified,beforesuchmalfunctionorincident,shallbe paidouttothewinner. (3) Ifanymalfunctionorincident,referredtoinsub-rule(1)or(2),occurs,thecentreordutymanager shallreadtherelevantsub-ruletotheplayersbeforeproceedingwithanyfurthersteps.

(4) Thewithdrawalofaplayerduringthecourseofagameshallnotentitlesuchplayertoarefundof thepurchasepriceoranypartthereof,ofthecardsboughtbysuchplayer:Providedthataplayer maytransferhiscardstoanyotherplayerifhesowishes.

(5) Ifanerroroccursintheannouncementofanyofthenumbersselected,sucherrorshallbe correctedimmediately,anoteshallbemadeinthegamerecordandthegameshallcontinue.

13.130 Prizes

(1) Noprize,otherthanmoneyorsuchotherprizesasmaybeapprovedbytheBoard,maybeofferedtoanyplayerofthegameofBingo.

(2) Allmonetaryprizesshallbepaidtothewinnersthereofincash,unlessoneofthefollowing occurs:

(a) Thewinnerrequestsorconsentstotheprizebeinggivenbycheque;or

(b) TheamountoftheprizeismorethanR1000.00,inwhichcaseacheque,whichshall notbepostdated,maybeissuedtothewinner. 13.140 Game Records

(1) Eachoperatorshallhaveacomputersystem,approvedbytheBoardandlinkedtothecontrol desk,onwhichshallberecorded,simultaneouslywiththeplayingofeachgame,allinformation relevanttoeachgameofBingo,including,butnotlimitedto,thefollowing:

(a) Thedate;

(b) Theseriesandserialnumberofthefirstcardsold; (c) Theseriesandserialnumberofthelastcardsold;

(d) Thetotalnumberofcardssold;

(e) Detailsofunsoldordamagedcards;

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(f) Theamountoftheface-valueofthecards;

(g) Theamountaccumulatedinthejackpot,ifany,afterthesaleofthecards; (h) Thetimeofcommencementofnumberselection;

(i) Thenumbersselecteduptoeachoftheprizesawarded;

(j) Theserialnumberofthecardorcardswinningeachoftheprizes;

(k) Thenetamountofthetotalofeachprize; (l) Thetotalnumberofnumbersselected;

(m) Anyincidentwhichmayhaveaneffectontheresultofthegame;and

(n) Thetimeofclosureofthegame. (2) Theinformationrecordedintermsofsub-rule(1),shallbestoredinelectronicformatfora minimumofthreemonthsaftercompletionofeachgame,insuchamannerthatitshallnotbe capableofbeingchangedafterbeingrecordedandsuchinformationshallonlybeaccessibleto theBoard,authorisedstaffmembersoftheBingooperatororitsfranchisorandtheauditorsofthe operatorand/orfranchisor.

(3) Intheeventofamalfunctionoftheelectronicrecordingdevicereferredtoinsub-rule(1),all relevantinformationwithregardtoeverygameofBingoplayedshallberecordedinwriting. Furthermore,intheeventofamalfunctionoftheelectronicrecordingdevice,suchdeviceshall berepairedorreplacedwithin24hoursofsuchmalfunctionoccurringorsuchlongerperiod asmaybeapprovedbytheBoard.

13.150 Inspection and Complaints Book

(1) Everyoperatorshallhaveaninspectionandcomplaintsbook,withnumberedpages,inwhichshall berecordedanycomplaintbyanyplayer.

(2) Allcomplaintsbyplayer(s)shallbewritteninthecomplaintbookandshallbesignedbythecom plainantaswellasthecentremanager.

(3) Thecomplaintsbookshalldetailatleastthefollowing:

(a) Nameofthecomplainant;

(b) Dateandtimeofcomplaint;

(c) Natureofcomplaint;

(d) Measuresorstepstakentoresolvethecomplaint.

13.160 SIMULTANEOUS GAMES

13.161 General

(1) ThegameofBingomaybeplayedsimultaneouslyattheBingocentresofmorethanoneBingo operator,subjecttotheprovisionscontainedintheseRulesingeneralandthisChapterspecifical-ly.

(2) Savewherethecontextindicatesotherwise,therulesascontainedintheotherChaptersofthese Rulesshallapplymutatismutandistoasimultaneousgame:Providedthatintheeventofa

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conflictbetweentheotherChaptersoftheseRules,andthisChapter,thisChaptershallprevailin respectofasimultaneousgametotheextentthattheconflictexists.

(3) SimultaneousBingoshallbeconductedattheBingocentreofaBingooperator,towhichotherBin gooperatorsshallbelinked,inorderthatallsignificanteventsofthegamebecommunicatedtoall participatingplayers,simultaneouslywiththeeventstakingplace.

(4) Themaximumnumberofsimultaneousgamesallowedtobeplayedinoneday,shallbefiveor suchothernumberasmaybeapprovedbytheBoard.

13.162 Equipment Required for Simultaneous Bingo

(1) Theequipmentrequiredintermsofrule13.030,tobecontainedinaBingocentre,maybeused whenconductingasimultaneousgame.

(2) Inadditiontotheequipmentrequiredintermsofrule13.030,thefollowingequipmentshallbe containedintheBingocentreinwhichsimultaneousgamesareconducted:

(a) ThecentralBingocentreshallhavearandomnumberselectingdevice,whichshall complywiththeprovisionsofrule13.040;

(b) Iftherandomnumberselectingdeviceconsistsofaballdrawingapparatusthe followingrulesshallapply:

(i) ThecentralBingocentreshallhaveasystemfortheproductionand recordingofavisualoraudiosignal,fordistributiontothelinkedBingo centres,whichsystemshallbeapprovedbytheBoard,priortotheusethere ofinanysimultaneousgame;

(ii) Allthedrawsofeachgameshallberecordedonvideotape,whichshallbe keptasanannexuretotherecordofeachgame;and (iii) ThecentralBingocentreshallhaveasystem,approvedbytheBoard,which shalltransmitavisualoraudiosignalbymeansofadirectlinktoeachlinked Bingocentre,inordertoensurethateachdrawmadeisdisplayedtoor announcedtotheplayersineachlinkedBingocentre,simultaneouslywith thedrawbeingmadeinthecentralBingocentre;and

(c) Ifacomputerisednumberselectingdeviceisused,thereshallbeadirectlink betweenthecentralBingocentreandeachlinkedBingocentre,whichshallensure thatthenumbersselectedinthecentralBingocentreshallbedisplayedineach linkedBingocentre,simultaneouslywiththeselectionthereof.

3) (a) Thecentralbingocentre:

(i) shallprovidealinkbetweenthecentralBingocentreandeverylinkedBingo centre;

(ii) shallallowdataandinformationtobesentandreceivedbetweenthecentral BingocentreandeachlinkedBingocentre,onarealtimeonlinebasis;

(iii) shallautomaticallyprepareallgamerecords;

(iv) shallhavesufficientcomputercapacity(processing,memory,communications inter-facesandharddiskstorage)toefficientlymonitorandlogallsignificantevents takingplaceineverysimultaneousgame;

(b) Thehardwareandsoftwareconfigurationofthedistributionnetworkusedfor

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simultaneousbingoshallbeapprovedbytheBoard;andanyupgradeorchangetothesys temsshallbeapprovedbytheBoardpriortosuchupgradeorchangetakingplace.

13.163 Sale of Cards and Conduct of Games

(1) Asimultaneousgameshallstartwithcommencementofnumberselection.

(2) ThecentralBingocentreshalldeterminethetypesofprizesavailable,thetypeofBingotobe playedandthestartingtimesofeachgame.

(3) Thesaleofcardsforasimultaneousgamemaystartnoearlierthanfourhoursbeforethe scheduledstartofthesimultaneousgameandshallceasenolaterthan5minutesbeforesuch scheduledstartorsuchshorterperiodasmaybeapprovedbytheBoard.

(4) AllBingocardstobeusedinsimultaneousgamesshallhaveserialnumberswhichshallbe differenttoanyoftheserialnumbersusedinordinaryBingoandshallbeclearlydistinguishableas Bingocardsforthepurposeforasimultaneousgame.

(5) Beforecommencementofthesaleofcards,thelinkedBingocentreshallobtainpermissionfrom thecentralBingocentre,whichpermissionshallonlybegrantedafterithasbeenestablishedby thecentralBingocentrethatnotwoidenticalcardswillbesoldtoanytwoplayerswhowill participateinasimultaneousgame.

(6) Bingocardsforsimultaneousgamesmaybesoldintherestperiodsbetweenordinarygamesof Bingo. (7) Nolaterthan5minutesbeforethestartofasimultaneousgameorsuchshorterperiodasmaybe approvedbytheBoard,thecentralBingocentreshallorderthelinkedBingocentrestoceasethe saleofcardsandthedeskmanagerofeachlinkedBingocentreshallrecordthenumberofcards soldforthatparticulargameandsendtheinformationtothecentralBingocentreviathecentral distributionnetwork.

(8) TheinformationreceivedfromthelinkedBingocentresshallbeprocessedatthecentralBingo centre,whereaftertheinformationtobedisplayedontheinformationpanelsinthelinkedBingo centres,shallbesenttothelinkedBingocentresfromthecentralBingocentre.

(9) Thecommencementofthegameshallbeannounced,followedbytherandomnumberselection.

(10) AllprizesshallbepaidoutatthelinkedBingocentrewherethatprizehasbeenwon,attheendof everysimultaneousgame. 13.164 Refunds

(1) Intheeventofamalfunctionofthecentraldistributionnetworkorthelinkbetweenlinkedbingo centresaftercommencementofthegame,thefullpurchasepriceofallticketssoldatalltheBingo centreorcentreswheresuchmalfunctionoccurred,shallbepaidbacktoeveryplayer.

(2) Notwithstandingtheprovisionsofsub-rule(1),thegameshallcontinueinthelinkedBingocentres wherenomalfunctionofthecentraldistributionnetworkhasoccurredandtheprizesavailableto theplayersshallremainthesameasthoseannouncedatthebeginningofthegame.

13.170 MINIMUM INTERNAL CONTROL STANDARDS

13.171 Organisational Structure

(1) AllBingooperatorsshalldevelopandimplementanorganisationalstructurewhichshallprovide for:

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(a) Achainofcommandthatpermitsmanagementandsupervisorypersonneltobe heldaccountableforactionsoromissionswithintheirareasofresponsibility;

(b) Thesegregationofincompatiblefunctionssothatnoemployeeisinapositionboth tocommitanerrorortoperpetrateafraudandtoconcealtheerrororfraudinthe normalcourseofhisorherduties;

(c) Supervisorypositions,whichpermittheauthorisationorsupervisionofnecessary transactionsatallrelevanttimes;and

(d) Areasofresponsibilitywhicharenotsoextensiveastobeimpracticalforone persontomonitor.

(2) Subjecttotheprovisionsofsub-rule(1),eachBingooperator’sorganisationalstructureand systemofinternalcontrolsshallinclude,ataminimum,thefollowingdepartmentsandsupervisory positions,eachofwhichshallco-operatewith,yetperformindependentlyof,allotherdepartments andsupervisors:

(a) Aninternalauditdepartment,supervisedbyapersonreferredtohereinasan internalauditmanager,whoshallreportdirectlytotheauditcommitteeoftheboard ofdirectorsoftheBingooperatoror,intheabsenceofanauditcommittee,an independentmemberoftheboardofdirectorsoftheBingooperator.Wherea companyhasmorethanoneBingooperatorlicence,itisnotrequiredtohave multipleinternalauditdepartments.Theinternalauditdepartmentshallbe responsiblefor,withoutlimitation,thefollowing:

(i) Thereviewandevaluationoftheadequacyoftheoperator’sinternal controls;

(ii) Monitoringtheoperator’scompliancewiththeminimuminternalcontrol standardsprovidedforintheAct,RegulationsandtheseRules;

(iii) ReportingtotheboardofdirectorsoftheBingooperatorortheaudit committeethereof,theexecutivemanagementoftheBingooperatorand theBoardofinstancesofnon-compliancewiththeminimuminternalcontrol standardsprovidedforintheAct,RegulationsandtheseRules;

(iv) ReportingtotheboardofdirectorsoftheBingooperator,ortheaudit committeethereof,executivemanagementoftheBingooperatorandthe Board,ofanymaterialweaknessesinthesystemofinternalcontrol;and

(v) RecommendingtothemanagementoftheBingooperator,proceduresto eliminateanymaterialweaknessinthesystemofinternalcontrol;

(b) Anelectronicdataprocessingdepartment,supervisedbyapersonreferredto hereinastheEDPdepartmentmanager,whichdepartmentshallberesponsiblefor thequality,reliabilityandaccuracyofallcomputersystemsusedbytheBingo operatorincluding,withoutlimitation,specificationsofappropriatecomputer software,hardwareandproceduresforsecurity,physicalintegrity,auditand maintenanceof:

(i) Accesscodesandotherdatarelatedsecuritycontrolsusedtoensure appropriatelylimitedaccesstocomputersandthereliabilityofdata;

(ii) Computertapes,disksorotherelectronicstoragemediacontainingdata relevanttoBingooperations;

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(iii) Computerhardware,communicationsequipmentandsoftwareusedinthe conductofallBingooperations;and

(iv) Adequatebackupandrecoveryprocedures,ascontemplatedinrule 6.201,subrule5.

(c) Asecuritydepartment,supervisedbyapersonreferredtohereinasthesecuritymanager, whichdepartmentshallberesponsiblefortheoverallsecurityoftheestablishment, including,withoutlimitation,thefollowing:

(i) Enforcementofthelaw;

(ii) Thephysicalsafetyofpatronsintheestablishment;

(iii) Thephysicalsafetyofpersonnelemployedbytheestablishment;

(iv) Theprotectionofpatronsandtheestablishment’spropertyfromanyillegalactivity;

(v) Theidentificationandremovalofanypersonwhoisrequiredtobeexcludedorwho maybeexcludedorrejectedorofanypersonwhoisprohibitedfromenteringaBin gocentre;and

(vi) AllotherfunctionsassignedtoitbytheBingooperatorandapprovedbytheBoard;

(d) ABingooperationsdepartment,supervisedbyapersonreferredtohereinasthecentre manager,whichshallberesponsiblefortheoperationofthegameofBingo,includingthe cashdeskandwhosestaffmembersshallinclude,ataminimum,thepersonsreferredtoin rule13.172(4)oftheseRules;and

(e) ABingoaccountsdepartment,whichshallbeindependentoftheBingooperations department,supervisedbyapersonreferredtohereinastheBingoaccountsmanager, whichshallberesponsible,withoutlimitation,forthefollowing: (i) Dailyverificationofthereconciliationbythecashdesk,inaccordancewiththe reconciliationproceduresapprovedbytheBoard;

(ii) ThecontroloverunsoldBingocardsaswellasmoneyathand;

(iii) Controloversecuritystationery;

(iv) ThedaytodayaccountingfunctionswithregardtotheoperationoftheBingo operationsdepartment,includingthecashdesk;and

(v) ThemonthlyauditofthecashdeskbyamemberoftheBingoaccounts department,afterwhichallvariancesmustbereportedtotheheadoftheBingo accountsdepartment.TheBingoaccountsmanagerwillauthorisealljournal entriesandensurethatrevenue,expenses,assetsandliabilitiesarereconciledto thegeneralledgeronamonthlybasis.

13.172 Jobs compendium submission

(1) EachBingooperatorandapplicantforaBingooperatorlicenceshallprepareandmaintaina jobscompendium,consistentwiththerequirementsofthischapter,detailingjobdescriptions andcompetenciesandlinesofauthorityforallpositionsintheoperationoftheBingocentre. UnlessotherwisedirectedbytheBoard,ajobscompendiumshallbesubmittedtotheBoardfor approvalatleast60dayspriortotheprojecteddateofcommencingoperations.

(2) TheBoardshallrevieweachjobscompendiumandshalldeterminewhetherthejobdescriptions

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andtablesoforganisationcontainedthereinconformtothelicensingorregistrationandchain-of- commandrequirementsoftheAct,RegulationsandRules.IftheBoardfindsanyinsufficiencies, itshallspecifythesameinwritingtotheBingooperatororlicenceapplicant,whoshallmakethe appropriatealterations.WhentheBoarddeterminesasubmissiontobeadequatewithrespect tolicensingorregistrationandchain-of-command,itshallnotifytheBingooperatorlicence applicantaccordingly.NoBingooperatorshallcommencegamingoperationsunlessanduntilits jobscompendiumisapprovedbytheBoard.

(3) Ajobscompendiumshallincludethefollowingsections:

(a) Analphabeticaltableofcontentslistingtheposition,titleandjobcodeforeachjob descriptionincludedinsub-rule(3)(c)belowandthepagenumberonwhichthecorre spondingjobdescriptionmaybefound;

(b) Anorganogramforeachdepartmentanddivisionillustrating,bypositionandtitle,direct andindirectlinesofauthoritywithinthedepartmentordivision.Eachpageofthe organogramshallspecifythefollowing:

(i) Thedateofitssubmission;

(ii) Thedateofthepreviouslysubmittedorganogramwhichitsupersedes;and

(iii) Auniquetitleorotheridentifyingdesignationforthatorganogram;

(c) Adescriptionofeachemployeepositionwhichaccuratelycorrespondstothe positiontitleaslistedintheorganogramandaslistedinthetableofcontents.Each positiondescriptionshallbelistedonaseparatepage,organisedbydepartmentsor divisions,andshallinclude,ataminimum,thefollowing:

(i) Position,titleandcorrespondingdepartment;

(ii) Dutiesandresponsibilities;

(iii) Detaileddescriptionsofexperienceoreducationalrequirements;

(iv) Accesstosecuredorsensitiveareasandkeystosuchareas;

(v) Thedateofsubmissionofeachemployeeposition,jobdescriptionandthedateof anypriorjobdescriptionitsupersedes;and

(vi) Thedateofsubmissionandpagenumberofeachtableoforganisationonwhichthe employeespositiontitleisincluded.

(4) ThefollowingtypesorclassesofoccupationshallbeincludedintheBingooperationsdepartment, andshallbeBingooccupations,forwhichcertificatesofapprovalasemployeeswillberequired:

(a) Thedeskordutymanager,whoshallberesponsibleforpreparingtherecordofeachgame, thecheckingoftheconditionofallapparatustobeusedduringagame,thekeepingof accountsofthegame,thecomplaintsbookandthecheckingofprizewinning;

(b) Thecashier,whoshallberesponsibleforallBingocardsremovedfromthelockedstorage areaforsale,thehandingoverthereoftothesellers,thecollectionofcardsfromthe sellers,thecalculationoftheamountofeachprizeavailableineachgame,communication thereoftothedeskordutymanagerandthepayingofallprizestowinningplayers;

(c) Thecaller,whoshallberesponsibleforcontrollingtherandomnumberselectingdeviceand callouteachnumberselectedasandwhensuchnumberisselected;

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RULE 14: FIXED ODDS BETTING

14.010 Definitions

IntheseRules,unlessthecontextotherwiseindicates–

“betting slip” meansabettingslipreferredtoinrule14.043;

“betting slip book”meansabettingslipbookreferredtoinrule14.043;

“bookmaker’s stake” inrelationtoanybetlaidbyalicensedbookmaker,meanstheamountof moneyabookmakerwillforfeit,excludingthepunter’sstake,ifhelosessuchbet;

“combination bet”meansabetinvolvingmorethanonehorseorparticipant;

“combined betting slip and statement of account book”meansacombinedbettingslipand statementofaccountbookascontemplatedinrule14.048;

“cubicle holder”meansalicensedbookmakerwhoisthelawfuloccupierofacubicleinany Tattersalls;

“double bet”meansabetonwhetherornotaspecifiedhorseineachofthetwolegsconstituting

(d) theseller,whoshallcollectBingocardsfromthecashier,sellittotheplayers,anddeliver thepurchasepricetothecashier;

(e) anyothertypeorclassofjobdeterminedbytheBoardtobeaBingooccupation.

(5) Anyproposedamendmenttoapreviouslyapprovedjobscompendiumshallbesubmittedtoand approvedbytheBoardbeforesuchamendmentisimplementedbytheBingooperator.Unless otherwisedirectedbytheBoard,anyamendmentrequiredtobepre-approvedintermsofthisrule shallbesubmittedtotheBoardatleast60dayspriortotheproposedeffectivedateofthe amendment.

(6) Notwithstandinganyotherrequirementofthisrule,eachBingooperatorshallsubmitacomplete andup-to-datejobscompendiumtotheBoard24monthsafterissuingofitslicenceandevery24 monthsthereafter,unlessotherwisedirectedbytheBoard.

13.173 Cash Desk Procedures

(1) ProceduresforthereconciliationofBingocardfloatsandmoney,bythecashdesk,shallbe submittedtotheBoardforapproval,priortoimplementationofsuchprocedures.Anyamendment totheapprovedproceduresshallbesubmittedtotheBoardforapproval,priortoimplementationof suchamendment.

13.174 Internal Audit

(1) Inadditiontotheresponsibilitiesprovidedforinrule13.171,butsubjecttothereporting requirementscontainedinsaidRule,theinternalauditdepartmentshallconductafullauditofthe BingooperationsofeveryBingocentre,atleastonceeverythreemonths.

(2) Theresultsofeveryauditshallbereportedtotheauditcommitteeoftheboardofdirectorsofthe licenceholderor,intheabsenceofanauditcommittee,anindependentmemberoftheboardof directorsofthelicenceholderandcopiesofthesereportsshallbesubmittedtotheBoard.

(3) EveryBingooperatorshallsubmitaninternalauditprogrammetotheBoardforapproval

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thedesignatedracesofthedoublepool,willfinishfirst;

“dupla bet”meansabetonwhetherornottwospecifiedhorsesindupladesignatedracewill finishasthefirsttwohorsesinanyorder;

“exacta bet” meansabetonwhetherornottwospecifiedhorsesinanexactadesignatedrace, willfinishfirstandsecondinthatorder;

“field book”meansafieldbookascontemplatedinrule14.044;

“field sheet”meansafieldsheetascontemplatedinrule14.044(1);

“forecast bet”meansabetonwhetherornottwoormorespecifiedhorsesfinishinaspecified orderinacertainrace;

“hold”meansthetotalofallpunter’sstakesinbetslaidbyabookmaker,lessthetotalofall take-backbetsplacedbyhim;

“jackpot bet”meansabetwhetherornotspecifiedhorseswillfinishfirstineachraceofthe jackpotdesignatedraces;

“lay” inrelationtoabet,meanstheacceptancebyanypersonofabetplacedwithhim;

“Act”meanstheGautengGamblingAct,1995(No4of1995)asamended.

“pick 6 bet” meansabetwhetherornotspecifiedhorseswillfinishfirstineachraceofthepick6 designatedraces;

“place” inrelationtoabet,meanstheplacingofabetwithalicensedbookmakerandinrelation toarace,itmeansanyoneofthefirstspecifiednumberofhorseswhichwillfinishbeforetheother horsesinacertainrace;

“place accumulator bet”meansabetwhetherornotspecifiedhorseswillrunaplaceineach raceofthedesignatedplaceaccumulatorraces;

“place bet”meansabetonwhetherornotaspecifiedhorsewillrunaplaceinacertainrace;

“price”meansbettingodds;

“regulation”meanstheRegulationsmadeintermsofsection84oftheAct.

“punter” meansthepersonplacingabetwithalicensedbookmakeroronatotalizator;

“punter’s stake”,inrelationtoanybetplacedbyaperson,meanstheamountofmoneysucha person,includingabookmakerinrespectofatake-backbet,willforfeittoabookmaker,ifsuch personlosessuchbet;

“quartet bet”meansabetonwhetherornotfourspecifiedhorsesinaracedesignatedasa quartetracewill,intheorderselected,finishfirst,second,thirdandfourth;

“settling book” meansasettlingbookascontemplatedinrule14.045;

“statement of account book”meansastatementofaccountbookascontemplatedin rule14.047;

“starting price bet”meansabetthepricewhereofisonlydeterminedatthecommencementof theraceconcernedandcalculatedontherulingbookmakers’priceontherace-courseconcerned atthetimeofsuchcommencement;

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“superfecta bet”meansabetonwhetherornotsixspecifiedhorsesinaracedesignatedasa superfectaracewill,intheorderselected,finish,first,second,third,fourth,fifthandsixth;

“swinger bet”meansabetonwhetherornottwospecifiedhorsesinacertainracefinish amongstthefirstthreehorsesinsuchraceinanyorder;

“take back bet”meansabetplacedonaraceorothersportingeventbyalicensedbookmaker withanyotherlicensedbookmakeroronatotalizator,eitherinoroutsidethisProvince; “take-out” inrelationtoanybetmeanstheaggregateofthebookmaker’sstakeandthepunter’s stake;

“trifecta bet”meansabetonwhetherornotthreespecifiedhorsesinaracedesignatedasa trifectaracewill,intheorderselected,finishfirst,secondandthird;

“trio bet”meansabetonwhetherornotthreespecifiedhorsesinaracedesignatedasatriorace will,inanyorder,finishinthefirstthreeplaces;

“win bet”meansabetonwhetherornotaspecifiedhorseorparticipantwillwinacertainraceor othersportingevent,andanyotherwordorexpressionhasthemeaningassignedtheretointhe Act.

14.020 Bookmakers

Note: ExceptwherespecificallyindicatedtheseRulesapplytobothOn-courseandOff-course bookmakers.

14.030 Bookmakers – General

14.031 Information to be displayed

Thefollowingshallbedisplayedconspicuouslyatabookmaker’slicensedpremises:

(a) Thenameofthelicensedbookmaker;

(b) Aboardidentifyingtheeventsonwhichbetsareacceptedandthenamesofthe participantscompetinginsucheventstogetherwiththerespectiveoddsforeach participant;and

(c) Anoticethatallbetsaresubjecttothebookmaker’sbettingruleswhichareavailable onrequest.

14.040 Books to be Kept

14.041 Books to be kept – General

(1) AbookmakershallinadditiontothebooksandrecordsreferredtoinRegulation266keepsuch furtherbooksandrecordsreferredtointheserules.

(2) Thebooksandrecordsreferredtoinsubrule(1)shallbekeptforaperiodofatleast5yearsfrom thedateofthelastentrytherein.

(3) Abookmakershallpreserveallhisbankstatementsandpaidchequesforaperiodofatleast2 yearsfromthedatetowhichtheyrelate.

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14.042 Cash book

ThecashbookshallbeinarecognisedformatwhichshallbeapprovedbytheBoardandshall containalltheinformationrequiredbytheserules.

14.043 Betting slip book – Off-course only

(1) Thepagesofabettingslipbookshallbepermanentlyboundtogether,andeachpageshallatleast beinduplicate.

(2) Oneofthecopiesofeachpageofthebettingslipbookshallnotbeperforatedorweakenedinany mannerwhatsoever.

(3) Theothercopiesofeachpageofabettingslipbookshallbeperforatedinsuchamannerasto allowforeasydetachment.

(4) Thecopiesreferredtoinsubrule(3)maybeperforatedsoastosubdividesuchcopieseachinto twoormorebettingslipsand,ifnotsosubdivided,eachcopyshallconstituteabettingslip.

(5) Thenameofthebookmakerconcernedshallappearoneachbettingslip.

(6) Thebettingslipshallbenumberedconsecutivelyintheorderinwhichtheywillbedetachedfrom thebookandeverybettingslipanditsduplicatesshallbearthesamenumber.

14.044 Field book

(1) Eachpageofafieldbook,hereinafteralsoreferredtoasafieldsheet,shallindicatethenameof thebookmakerconcernedandshallhavespaceswhereintheraceforwhichitisused,thevenue oftheraceandthedatesuchraceisruncanbeentered.

(2) Belowtheinformationrequiredtobefurnishedintermsofsubrule(1),thefieldsheetshallbe dividedintocolumnsandeachcolumnshallbesubdividedintoatlestfivesubcolumns.

(3) Thefieldsheetsshallbe–

(a) Permanentlyboundtogether;and

(b) Atleastinduplicate;and

(c) Numberedconsecutivelyandeveryfieldsheetanditsduplicatesshallbearthe samenumber.

(4) Theoriginalfieldsheetsshallnotbeperforatedorweakenedinanymannerwhatsoeverbut duplicatefieldsheetsshallbeperforatedtoallowforeasydetachment.

14.045 Settling book

ThesettlingbookshallbeinarecognisedformatwhichshallbeapprovedbytheBoardandshall containalltheinformationrequiredbytheserules.

14.046 Debtors ledger

ThedebtorsledgershallbeinarecognisedformatwhichshallbeapprovedbytheBoardandshall containalltheinformationrequiredbytheserules.

14.047 Statement of account book

(1) Thepagesofastatementofaccountbookshallbe–

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(a) Permanentlyboundtogether;

(b) Atleastinduplicate;and

(c) Numberedconsecutivelyandeverypageanditsduplicatesshallbearthesame number.

(2) Oneofthecopiesofeachpageofthestatementofaccountbookshallnotbeperforatedor weakenedinanymannerwhatsoever.

(3) Theothercopiesofeachpageofthestatementofaccountbookshallbeperforatedtoallowfor easydetachment.

14.048 Combined betting slip and statement of account book

Abettingslipbookmaybeusedasacombinedbettingslipandstatementofaccountbook.

14.049 ABC Book

TheABCbookshallbeinarecognisedformatwhichshallbeapprovedbytheBoardandshallcontainall theinformationrequiredbytheserules.

14.050 Use of books

14.051 Use of books – General

(1) Allprenumberedstationeryshallbeusedinnumericalorder.

(2) Everyentryoralterationinabookreferredtoinrule14.041shallbemadewithindelibleinkand inrespectofbooksreferredtoinsubrule(1),shallbeduplicatedbymeansofcarbonpaperon everyduplicatepageandnothingshallappearontheoriginalpagewhichdoesnotappearonthe duplicatepagesandviceversa.

(3) Noalterationshallbemadeinanybookinsuchamannerthattheoriginalentryisrendered illegible.

(4) Aspoiltpageorbettingslipshallbecancelledbywritingtheword“cancelled”inboldlettersacross everycopyofsuchpageorbettingslip,andallcopiesofsuchpageorslipshallbeattachedtoone another.

(5) Nopageorduplicatepageshallberemovedfromanybookreferredtointheserulesexceptas providedforintheserules.

(6) Intheeventofanypageorduplicatepageaccidentallybecomingdetachedfromanybookreferred tointheserules,itshallimmediatelybereplacedinthebookandattachedtheretoinitsproper place.

14.052 Use of betting slip book – Off-course only

(1) Immediatelyuponlayingorplacinganybetabookmakershall–

(a) recordfulldetailsthereofonabettingslip,includingthedateandtimethebetwas made;

(b) Inthecaseofacreditbet,alsorecordthenameofthepersonwithwhomsuchbet wasmade;

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(c) Inthecaseofabetplacedbyhimdrawacirclearoundtheentryofhisstakeinany suchbetrecordedonsuchbettingslip;and

(d) Inthecaseofabetlaidoverthecounter,issuetheoriginalbettingsliptotheperson placingsuchbet.

(2) Providedthat,inthecaseofcreditbets,thedetailsmayberecordeddirectlyinthefieldbook. Particularsofmorethanonebetwiththesamepersonmayberecordedonthesamebettingslip.

14.053 Use of betting slips or tickets – On-course only

(1) Abookmakershallkeepbettingslipsorticketswhichshallbeconsecutivelynumbered.

(2) Abookmakershall,immediatelyuponlayingacashbet,issuetothepersonplacingsuchbet,a bettingsliporticketrecordingfulldetailsofsuchbet.

(3) Abookmakershallissueallbettingslipsorticketsinnumericalsequence.

14.054 Use of field book

(1) Thefieldbookshallbeusedtorecordeachwinorplacebetmadebyabookmaker.

(2) Allentriesonafieldsheetshallbemadeinsuchamannerthataclearcarboncopyappearsonthe duplicatesthereof.

(3) Nofieldsheetshallrelatetomorethanoneevent,andthenumber,dateandvenueoftheevent shallbeenteredthereonintheappropriatespacesbeforeanyfurtherentryismade.

(4) Nocolumnonafieldsheetshallrelatetomorethanonehorseorotherparticipantandthenameof everysuchhorseorparticipantshallbeenteredatthetopofthecolumnbeforeanyentryismade therein:Providedthatanycolumnmaybesubdividedtoformtwoormoreshortercolumns,theone undertheother,eachofwhichshallbeclearlydemarcatedandshall,forthepurposesofthisrule, bedeemedtobeaseparatecolumn.

(5) Thefirstfoursubcolumnsofafieldsheetreferredtoinrule14.044(2)shallfromlefttoright,be usedsolelyforthefollowingentries:

(a) Totaltake-outinrespectofthehorseorparticipantconcerned;

(b) Bookmaker’sstakeinrespectofeachindividualbet;

(c) Punter’sstakeinrespectofeachindividualbet;and

(d) Totalholdinrespectofthehorseorparticipantconcerned, indicatedinunitsofonerandorafractionthereof,andthefifthsubcolumnshallbe usedforthebettingslipnumberandtheparticularshereinafterprovided.

(6) Ifentriesonafieldsheetrelatingtoplacebetsandwinbetsonthesameparticipantaremadein thesamecolumn,suchentriesrelatingtowinbetsshallbemadeintheupperportionofthecolumn andthoserelatingtoplacebetsshallbemadeinthelowerportion.

(7) Abookmakershall–

(a) Forthwithuponlayingorplacinganywinorplacebet,enteronthefieldsheetinthe subcolumnsconcerned,thebookmaker’sandthepunter’sstakesinrelationtosuch betandtheprogressivetotalofthetake-outandhold,inclusiveofsuchbet;

(b) Inthecaseofabetplacedbyhimforthwithdrawacirclearoundtheentryofhis

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stakeinsuchbet;

(c) Inthecaseofastartingpricebet,clearlyindicatesuchfactonthefieldsheet;

(d) Forthwithuponlayingorplacingacreditbet,enterthenameofthepersonwith whomhelaidorplacedsuchbetinthefifthsubcolumnagainstthedetailsofthebet;

(e) Wherethetake-outortheholdenteredbyabookmakerintermsofthisrulerep resentsanegativequantity,drawacirclearoundsuchentry;and

(f) Wherehelaysorplacesacashbetwithanotherbookmakerenterthenameofsuch otherbookmakerinthefifthsubcolumnagainstthedetailsofsuchbet.

(8) Whereanywinorplacebetformspartofacombinationbet,thebookmakershallindicateinthe fifthsubcolumnagainsttheparticularsofthewinorplacebet–

(a) thatitformspartofacombinationbet;

(b) thenumberofthebettingsliponwhichparticularsofthecombinationbetwere entered;

(c) Ifthecombinationbetwaslaidbysuchbookmaker,theamountoftheoriginal punter’sstake;

(d) Ifthecombinationbetwasplacedbysuchbookmaker,hisoriginalstake,and

(e) Particularsofthenextlegofsuchcombinationbet,andsuchcombinationbetsshall becarriedforwarduntiltheoutcomeisdetermined.

14.055 Use of statement of account book

(1) Thenameandaddressofthepersontowhomanaccountisrenderedandtheparticularsofevery bettowhichtheaccountappliesshallbeenteredinthestatementofaccountbook.

(2) Aduplicatecopyofeachstatementofaccountshallberetainedinthestatementofaccountbook.

(3) Immediatelyuponastatementbeingrendered,theamountduebythepersonconcernedshallbe transferredtothesettlingbookreferredtoinrule14.058.

14.056 Use of combined betting slip and statement of account book

(1) Thecombinedbettingslipandstatementofaccountbookmaybeusedinrespectofcreditbets.

(2) Wheneverabookmakermakesuseofacombinedbettingslipandstatementofaccountbook,he shallimmediatelyafterlayingorplacingabetoncreditrecordfulldetailsthereofonacombined bettingslipandstatementofaccount,inwhichcasetheprovisionsofrule14.052(1)(a)and(d)shall notapplyinrespectofsuchbet.

(3) Ifthecombinedbettingslipandstatementofaccountofanyonepunterexceedsonepage,the balanceofthefirstpageshallbecarriedforwardtothenextpagebeingusedandboththebalance carriedforwardandbroughtforwardshallbeproperlycross-referenced.

(4) Abookmakerreferredtoinsubrule(2)shall,notlaterthanthefirstworkingdayafterthedayon whichabetenteredinthecombinedbettingslipandstatementofaccountbookhasbeen determined,compilehisaccountonthecombinedbettingslipandstatementofaccountand rendersuchaccountoftheoriginalcombinedbettingslipandstatementofaccount,inwhichcase theprovisionsofrule14.041shallnotapplyinrespectofsuchaccount.

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(5) Thedetailsofthepersontowhomanaccountisrenderedshallbeenteredthereon.

(6) Aduplicatecopyofeachcombinedbettingslipandstatementofaccountshallberetainedinthe combinedbettingslipandstatementofaccountbook.

(7) Immediatelyuponanaccountbeingrenderedintermsofsubrule(4),theamountduebytheperson concernedshallbetransferredtothesettlingbookreferredtoinrule12.088.

(8) Theprovisionsofrule12.082(1)(c)shallapplymutatismutandistobetsenteredinacombined bettingslipandstatementofaccountbook.

14.057 Use of ABC book

(1) TheABCbookshallcontainthefollowinginformationinrespectofcreditbetslaidorplacedbya bookmaker –

(a) Thenameofthepersonwithwhomthebetwaslaidorplaced.

(b) Thenetamountwonorlostbythebookmakeroneachcreditbetenteredintowith thepersontogetherwiththenumberoftheracetowhichthebetrelates;and

(c) Thetotalamountforthedaywonorlostbythebookmakerinrespectofcreditbets withthatperson.

(2) Theamountduebyortoeverypersonintermsofsubrule(1)(c)shallimmediatelybetransferredto thesettlingbookreferredtoinrule14.058.

14.058 Use of settling book

(1) Everybookmakershallrecordinthesettlingbookfullparticularsofalloutstandingamounts payabletoorbyhimintermsofrule14.055,14.056and14.057andheshallusesuchbookforthat purposeonly.

(2) Allentriesinthesettlingbookshalluponsettlingbecross-referencedtothecashbook,ortoacash controlbook.

(3) Everyamountnotsettledshallbetransferredtotherelevantdebtor’saccountinthedebtorsledger referredtoinrule14.059andbeproperlycross-referenced.

14.059 Use of debtors ledger

(1) Thedebtorsledgershallcontainaseparateaccountforeverydebtor/creditor.

(2) Everyaccountshallreflectthefullnameofthedebtor/creditoraswellasareferencenumber.

(3) Everybookmakerdebtor/creditorshallbeclearlyidentifiedassuch.

(4) Thedebtorsledgershallcontainthefollowingdetailsinrespectofthedebtor’s/creditor’swinnings or losses:

(a) Thedateoftheraceorotherevent;

(b) Theamountwonorlost;and

(c) Thesettlingbookreferencenumber.

(5) Thedebtorsledgershallcontainthefollowingdetailsinrespectofreceiptsfromdebtors:

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(a) Thedatereceived;

(b) Theamountreceived;and

(c) Thecashbookreferencenumber.

(6) Thedebtorsledgershallcontainthefollowingdetailsinrespectofpaymentsmadetocreditors.

(a) Thedateofpayment;

(b) Theamountpaid;and

(c) Thecashbookreferencenumber.

14.060 Use of cash book

(1) Thecashbookshallcontainthefollowingdetailsinrespectofallreceipts:thedatereceived;

(a) Thedebtor’snameandsettlingbook/debtorsledgerreferencenumber(inrespectof chequereceiptsfromdebtors);

(b) Thecashcontrolform/bookreferencenumber(inrespectofcashreceipts);

(c) Theparticularsofallsundryreceipts;and

(d) Thetotalamountbankedfortheday.

(2) Thecashbookshallcontainthefollowingdetailsinrespectofallpayments:

(a) Thedateofpayment;

(b) Thechequenumber/banktransferdetails;

(c) Thenameofthepayee;

(d) Thesettlingbook/debtorsledgerreferencenumberinrespectofsettlingpayments;

(e) Thecashcontrolform/bookreferencenumberinrespectofcashfloat replenishment;and

(f) Theparticularsofallsundrypayments.

(3) Thecashbookshallbereconciledtobankstatementsonamonthlybasisanddocumentary evidenceofsuchreconciliationshallberetained.

14.070 Prohibition against recording bets elsewhere than in prescribed book

Subjecttotheprovisionsofrule14.080,nopersonshallrecordanyparticularsrelatingtoabet elsewherethaninabookprescribedintheserulesandinthemannerlikewiseprescribedor asapprovedbytheBoard.

14.080 Use of computers

(1) Nobookmakershallmakeuseofanyformofcomputerisedrecordkeepingorbookmakingunless authorisedtodosobytheBoardasdeterminedinregulation266(3)oftheRegulations.

(2) Thesystemcontemplatedinsubrule(1)mustcomplybothwithregulation266oftheRegulations andtheserules.

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(3) Theauthoritygrantedintermsofsubrule(1)issubjecttotheconditionsendorsedthereon.

14.090 Settling of betting debts

(1) Asfaraspossiblesettlingshouldbedonebywayofchequeorbanktransfers.

(2) Wherecross-settlingtakesplacefulldetailsofsuchcross-settlingshallberecordedinthecash book.

14.100 Credit bets

(1) Abookmakershallnotlaterthanthefirstworkingdayafterhehaslaidorplacedanycreditbet recordtheparticularsofeverysuchbetin:

(a) Thestatementofaccountbookreferredtoinrule14.055;or

(b) TheABCbookreferredtoinrule14.057.

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