40
Lauren Gaynes Kristen Hermanson Anant Jain Will McDowell Brittany Morris Julia Wangen April 20 10 Gatorade Marketing Campaign Analysis: Rebranding “G” MKT 407/COMM 462 Prof. Jennifer Ashman

Gatorade Marketing Campaign Analysis: Rebranding G

  • Upload
    jwangen

  • View
    39.734

  • Download
    0

Embed Size (px)

DESCRIPTION

A group of six people, including myself, created a complete market analysis of Gatorade’s new G Series for a class at the University of Michigan. Gatorade decided they wanted to rebrand their product (changing the name from Gatorade to G) and to retarget their consumer base towards athletes and professional athletes instead of everyday consumers. Our objective was to come up with an innovative marketing strategy for the G Series. We worked cohesively as a group and turned out a great project.

Citation preview

Page 1: Gatorade Marketing Campaign Analysis: Rebranding G

LaurenGaynesKristenHermansonAnantJainWillMcDowellBrittanyMorrisJuliaWangen

April2010

GatoradeMarketingCampaignAnalysis:Rebranding“G”

M K T 4 0 7 / C O MM 4 6 2 P r o f . J e n n i f e r A s h m a n

Page 2: Gatorade Marketing Campaign Analysis: Rebranding G

2

Page 3: Gatorade Marketing Campaign Analysis: Rebranding G

3

Table of Contents

INTRODUCTION 4

SITUATION ANALYSIS 5 COMPANY ANALYSIS 5

CONSUMER ANALYSIS 6

PRODUCT ANALYSIS 10

MARKET ANALYSIS 11

COMPETITIVE ANALYSIS 14

PROBLEMS AND OPPORTUNITIES 16 SWOT ANALYSIS 16

POSITIONING STATEMENT 18

MARKETING AND COMMUNICATION OBJECTIVE 19

BUDGET 20

MARKETING COMMUNICATION STRATEGY 21 ADVERTISING STRATEGY 21

INTEGRATED COMMUNICATIONS 25

EVALUATION 31

CONCLUSION 31

APPENDIX 33

REFERENCES 40

Page 4: Gatorade Marketing Campaign Analysis: Rebranding G

4

Introduction Gatorade not only is the market leader in the sports drink category, it is the creator of that beverage category. Gatorade was the first drink to be offered as a substitute for water, and has remained profitable since its inception. The company was able to capture the athlete market and has been a sponsor of notable athletes like Michael Jordan and Tiger Woods. Today, Gatorade is involved in every major sport. It is impossible to watch a football game, Nascar race, or golf tournament without seeing a Gatorade lightning bolt

somewhere around the event.

Picture 1: Gatorade coolers are present on the bench of almost every sports team in every major sport.

In recent years, however, sales have started to decline due to the emergence of competing products. Consumers who seek to be rehydrated are turning towards healthier, trendier options such as Vitamin Water. Consumers who aim to become more focused or active are starting to buy energy drinks such as Red Bull or Monster. Gatorade believed that if it did not change its brand image in retaliation, the company would begin to fail.

In an attempt to recapture the market, Gatorade has transitioned away from its traditional advertisements and its slogan: “Is it in you?” Gatorade has implemented a

pop-culture marketing strategy that involves rebranding the product as “G.” A new variety of products are offered, such as G2 (half the calories), and Gatorade A.M. Soon Gatorade will be releasing a new product line called the “G Series,” which includes a drink before exercising, a drink while exercising, and a drink after exercising. While this concept seems extreme, Gatorade has invested a lot of dollars to regenerate interest from athletes.

The chances of success for the new Gatorade products will be much higher if the company first revamps its current marketing strategy. Consumers are confused about what “G” actually is, and are less motivated to buy the product than before. In order to generate interest in the new variety of products, Gatorade must address this marketing problem by linking “G” back to the traditional Gatorade brand. Our group has gathered data from both athletes and non-athletes. With this information, we analyzed problems with the current strategy, and offered recommendations on how to capitalize on opportunities still available to Gatorade. The goals of the strategy revolve around regaining consumers’ interest in “G” with new advertising techniques and by implementing promotions to create excitement around the new product. The expected end result is reclaiming a portion of the sports drink market and increasing sales to sustain long term profitability.

Page 5: Gatorade Marketing Campaign Analysis: Rebranding G

5

Situation Analysis Company Analysis

Company Mission: “Gatorade and the Gatorade Sports Science Institute continue to search for and study new and innovative ways to help athletes improve performance by facilitating proper hydration and nutrition…The Gatorade Company and the GSSI perpetually strive to advance their collective mission of enabling athletes to always perform at their peak.”

The parent company of Gatorade, PepsiCo, has enjoyed market leadership in the non-alcoholic beverages and snack industry in the United States.i Their net revenue in 2009 was $43.232 billion, a minor 0.044% decrease from its SEC filings in 2008. However, the brand Gatorade has been declining in revenue for the past few years by 8.8% from annual reports of 2007 ($644 million) and 2008 ($587 million).ii

“After PepsiCo's acquisition of Gatorade in 2000, the brand showed consistent growth until declines began in Q3 2007” (Media Post News). In the table below, Beverage Digest estimated that in the first quarter of 2009, Gatorade's sales volume and share of total sports drink volume dropped. Meanwhile, Coca-Cola's less expensive competitive sports drink, Powerade, gained sales volume and share of the market. This development continued to persist in the second-quarter as well, with Gatorade dropping another 6%. On the other hand, Coca-Cola’s subsidiaries only saw a fall of 1%.

Figure 1: Change in Sports Drink Market Share, 1st Quarter 2009iii

Vol Share Share +/- Vol +/-

Gatorade 73.7 -6.3 -13.70%

Powerade 25.1 6.1 23.60% Other 1.2 0.2 - Category 100 - -6.30%

While the new campaign has caused some of Gatorade’s loyal customers to no longer recognize the product they used to love, Gatorade still holds a majority of the market. Gatorade is also fortunate enough to have the financial ability to turn around its image without having to worry too much about money. These factors, along with the company’s culture of always trying to enhance its customers’ performance, are skills Gatorade can utilize to help reestablish its brand image.

Page 6: Gatorade Marketing Campaign Analysis: Rebranding G

6

Consumer Analysis Secondary Research

Sports drinks’ traditional target audiences are young men aged 18-34. Males in this age group comprise 35.91% of Gatorade’s sales whereas females comprise 21.60%. Consumption of sports drinks drops off, however, and is consistent after this age group, with the percentage of consumers hovering around 10% (Appendix Exhibit 1).

Neither Gatorade nor Powerade possesses brand loyalty according to gender: 53.68% of males drink Gatorade over 55.07% of males who drink Powerade; 46.32% of females drink Gatorade over 44.93% of females who drink Powerade (Source: Choices 3 Database).

Blacks and Hispanics exhibit a higher than average sports drink consumption rate. Reaching these demographics through targeted products and advertising can bring growth to the segment.

Primary Research Survey

Through a survey and focus group, our group gathered valuable information about consumers and how their opinions of Gatorade have changed since the new marketing campaign began.

The survey included questions pertaining to frequency of sports drink consumption, preference of sports drink beverages, physical activity lifestyle, awareness of the “G” campaign, and demographic information such as age, gender, and ethnicity. During early to mid-March, each person in our group emailed out the survey. We received approximately 70 responses.

The survey included almost a 50/50 ratio of males to females, and shows that almost the same amount of males and females drink sports drinks as the secondary research suggested (Appendix Exhibit 2). Across both genders, Gatorade was the preferred sports drink. However, 30% more males than females listed it as their favorite. See Figure 2.

Page 7: Gatorade Marketing Campaign Analysis: Rebranding G

7

The survey also showed that sports drink consumers and non-sports drinks consumers were almost equally likely to be considered an athlete (exercise multiple times a week). See Figure 3:

These two facts demonstrated that Gatorade’s target market should not only be comprised of young, male athletes. While this demographic could remain as Gatorade’s primary target, everyday non-athletes also enjoy Gatorade as a casual beverage. Utilizing a new marketing plan could gain more sales in that market.

The subsequent part of the survey analyzed what aspects of sports drinks consumers value most. This question was slightly altered for non-sports drink consumers to the qualities they prefer in beverages in order to reveal what these consumers find unappealing about sports drinks. Shown in the pie charts below, the main preference for both types of consumers is taste. However, there is a significant increase with non-sports drink consumers in the amount of people who chose their drink because of calories.

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Male

Female

Figure2:PercentageofSportsDrinkConsumersWhoPreferGatorade

0%

50%

100%

SportsDrinkers

Non­SportsDrinkers

Figure3:AmountofExercise

LessthanOnceAWeek

OnceaWeekorMore

Page 8: Gatorade Marketing Campaign Analysis: Rebranding G

8

These results are notable because Gatorade’s taste has always remained the same. It has just added a new variety. Secondly, Gatorade has added new low-calorie products with hopes to capture this market, but still these consumers have not been persuaded. To determine why Gatorade has experienced a decline in sales, we asked our focus group about how they feel about Gatorade today.

Focus Group

A focus group was conducted to uncover latent needs of consumers along with creating a more detailed picture of consumer buying behaviors and opinions. Before conducting the focus group, a tentative theory of buying behavior was formulated:

• Both athletes and non-athletes buy “G” • Consumers who use “G” do so while working out and in their everyday lives • The current “G” commercials are ineffective at increasing awareness and are also

ineffective at making positive changes in consumer buying habits

In order to select the sample, the 6 members of our group each asked our friends if they would be willing to participate in a focus group to measure opinions and buying habits of the G Series. All six of us have different groups of friends who differ demographically by gender, race, athleticism, etc., causing us to believe that we would collect a random sample that would offer a wide variety of opinions. A total of 8 people showed up to the focus group, consisting of a gender make-up of 5 males and 3 females. The focus group was conducted on Friday March 12 at 12 P.M. in a large conference room that our group reserved on the second floor of the Kresge Library. We prepared a total of 8 questions to ask respondents. See Exhibit 3 in the Appendix to view the questions asked during the focus group along with replies of the respondents. The schedule of the focus group is as follows:

12:00: Meet and greet with participants. Refreshments are served and time is given to allow participants to eat before the questioning begins.

Figure4:PrimaryFactor:SportDrink

Consumers BrandLoyaltyCalories

Nutrients

Price

Taste

Figure5:PrimaryFactor:Non­SportDrinkConsumers

Calories

Nutrients

PackageDesign

Taste

Page 9: Gatorade Marketing Campaign Analysis: Rebranding G

9

12:20: 5 of the prepared questions are asked to participants and answers are recorded. The first set of questions involves participants’ already established attitudes of “G.”

12:40: A variety of “G” commercials taken from YouTube and the Gatorade web site are shown to participants.

1:00: Participants are asked the remaining 3 questions, which deal with perceptions of “G” after seeing the commercials.

1:20: Participants are thanked for their time and offered any remaining refreshments before they leave.

After conducting the focus group, recorded responses were analyzed in order to create a theory of buying behavior and attitudes. This theory coincided with the bullet points created in the tentative theory of buying behavior above. In the focus group, no one disliked sports drinks. However, a couple of participants mentioned a preference of water over sports drinks. No one seemed biased towards Gatorade or any competing products. Their affinity for sports drinks was due to flavor/taste and amount of calories, rather than brand name (i.e. Gatorade or Powerade). Participants, including athletes and non-athletes, voiced that they use sports drinks while working out and also during everyday activities. The only participants who seemed interested in using the 3-step G Series products were those who considered themselves to be hard-core athletes. Participants bought sports drinks in drug stores, convenience stores, gas stations and grocery stores. Grocery stores were voiced as the most popular point-of-purchase. When asked about perceptions of the G Series based on its current ad campaign, the focus group participants had no concrete recollections of new commercials or ads. Individuals that had the most to say were general sports fans, though not exactly athletes, who had seen ads during sporting events. The individuals who did see commercials were still confused about the brand and did not perceive the commercials to be effective.

When asked if they knew what “G” was, all participants were incorrect even after viewing the commercials. Participants assumed that it was a new type of drink. No one realized that “G” was just a relabeling of classic Gatorade and the product itself had remained the same. No participants expressed motivation to purchase any G Series products after viewing the commercials. The focus group consensus was that the commercials didn’t say anything about the product. They just made them excited to watch sports. Participants offered a variety of suggestions to improve current commercials and perceptions. This included establishing a better connection between Gatorade and “G” and creating commercials that are more product-centered instead of focusing solely on athletes.

Key Takeaways

While athletes remain as Gatorade’s principal target, male and female non-athletes who are generally interested in sports also consume Gatorade to a large degree. Furthermore, Gatorade products fulfill the needs of the consumer, which includes taste and reduced calories, yet consumers do not realize this. These consumers appeared motivated to buy

Page 10: Gatorade Marketing Campaign Analysis: Rebranding G

10

Gatorade as a result of the old marketing campaign because they were familiar with the products. With this new unfamiliarity with “G,” sole images of sports and athletes do not motivate consumers. Consumers seek more information about the qualities “G” offers as if it were a completely new product.

Product Analysis As mentioned in the Consumer Analysis, Gatorade is a product that can offer needs to several types of consumers. The company diversified its product to cater to different qualities. It can offer enhanced performance to athletes, a rehydrating substitute to water and a low-calorie option for health-conscious consumers. The new marketing campaign has not communicated these qualities to its target market.

Product life cycle The Gatorade brand has maintained a well-established brand name for decades. With over half a billion dollars in sales every year, the brand has continued to grow and maintain control of the sports drink market. Therefore, the Gatorade brand would be placed in the mature stage of the product life cycle. It has a fairly steady level of sales annually, and a globally recognized name.

However, with the reinvention of the brand name and the main logo as Gatorade changed its name to “G” and offered new G-line products, it appears as if Gatorade is starting from scratch. The new “G” campaign is at the introductory phase because it is creating awareness and “buzz” in the media and society. After reaching record-breaking interest levels, Gatorade is reaching out to a wider array of athletes with its new line. Gatorade hopes to capture the attention of new consumers while maintaining its current users. Therefore, the “G” campaign should be placed under the introduction stage of the product life cycle.

Channels of Distribution

“Our products are advertised nationwide on a number of media outlets. The G Series will be available where Gatorade Thirst Quencher is sold – grocery, convenience, mass drug and club stores. Gatorade is sold at various grocery stores including Safeway, Kroger, Super Value, Wal-Mart, Target, Sam’s Club and many other stores. “Our shopper marketing team receives direction from the brand team to help tailor specific programs for various retailers in order to sell, showcase, and market product.” – Aminah Charles, Gatorade Communication & PR, Chicago

The Gatorade series is available for individual and bulk sale at numerous grocery and convenience stores. The product is advertised on television, Internet and in print ads. By spreading its reach in the sports world (opening up spots for athlete endorsements), Gatorade has been able to grab the attention of fans that follow specific sports.

Page 11: Gatorade Marketing Campaign Analysis: Rebranding G

11

Market Analysis Because Gatorade was created for the University of Florida football team, it has had a very solid connection with the sports world. Moreover, the brand positions itself as an important and healthy resource for both professional and amateur athletes. In 2005, the company boasted 60 Division I-A schools, and 28 out of 30 National Basketball Association (NBA) teams under contract to use the Gatorade brand. Similarly, fans are guaranteed to spot Gatorade on the sidelines of every National Football League (NFL) team through the 2011 season. Quaker, manufacturer of the Gatorade brand, holds an 80% share of the sport drink segment in FDM channels, excluding Wal-Mart, according to IRI.

Geographic data (2004)

In order to gauge which geographic areas in the U.S. possess the highest sports drink consumption, our group looked at sports drink purchase by community type (categories include: all, urban, suburban, and rural). Consumers were asked the question: “Do you ever buy any sports drinks such as Gatorade for you, your family or both?” The graph below exhibits that consumers living in suburban areas are most likely to buy sports drinks, with 52% of suburban consumers responding “yes.” Rural and urban areas were more likely to respond with “no.” Further investigation should be taken to ascertain why these areas are less likely to purchase Gatorade and to determine how to change purchase behavior in these areas. iv

Figure 5: Sports drink purchase by community type

Note: This information is not specific to Gatorade—it examines sports drinks as a whole. However, if you look at the chart below, you will see that Gatorade consists of roughly 83% of the total market share for sports drinks for 2004. Since Gatorade dominates in terms of market share, looking at the entire market is helpful and relevant for determining regional and geographic market trends for Gatorade as well.

All (%) Urban (%) Suburban (%) Rural (%)

Yes 47 46 52 46

For Me Only 20 21 26 15

For family members only 10 9 10 11

For Both 17 16 16 20

No 52 53 46 53

Page 12: Gatorade Marketing Campaign Analysis: Rebranding G

12

Sales by manufacturer: Figure 6 depicts FDM sales by manufacturer in 2002 and 2004. Gatorade controls the predominant share in the market, with roughly 83% of FDM sales, not including Wal-Mart. Powerade, manufactured by the Coca-Cola Company, controls approximately 13% of the market. All other players have less than 5% of category sales.

Figure 6: FDM sales of sports drinks, by manufacturer, 2002 & 2004

2002 Sales ($mill) Share (%) 2004 Sales ($mill) Share (%) Change 2002-

2004

Pepsi / Gatorade $ 835 86.0 % 949 82.7 13.7

Coca-Cola /Powerade $ 118 12.2 % 153 13.3 29.7

Kraft/Capri Sun Sport - - 34 3.0 -

Other $ 7 1.0 % 3 - -57.1

Private label $ 11 1.0 % 8 1 -27.3

Total 971 100.0 1,147 100 18.1

Note: Excludes Wal-Mart and convenience store salesv

Page 13: Gatorade Marketing Campaign Analysis: Rebranding G

13

Figure 7 is a pie chart depicting share of sales for sports drinks by region in 2008. It is clear that with almost half of sales share (45.5%) the South dominates the sports drink market.

Figure 7:

Retail Distribution The total sport beverage category has grown from roughly $2.5 billion to $2.6 billion from 2002 to 2004 in the retail channel (not including Wal-Mart). Food, drug and mass merchandisers control almost 44% of the sport drink market while the convenience store channel controls 56%.

FIGURE 8: Retail sales of sports drinks, by channel, 1999-2004vi

Retailer 2002 Sales $mill

Share % 2004 Sales $ million Share % Change 2002-2004

%

Supermarkets 855 34.6 1,006 38.3 17.7

Mass merchandisers* 46 1.9 48 1.8 4.3

Drug stores 70 2.8 93 3.5 32.9

Subtotal 971 39.3 1,147 43.7 18.1

Convenience stores 1,501 60.7 1,477 56.3 -1.6

Total 2,472 100.0 2,624 100.0 6.1

*Note: Excludes Wal-Mart sales

Page 14: Gatorade Marketing Campaign Analysis: Rebranding G

14

Supermarkets control 38% of the category and have grown almost 18% from 2002 to 2004. The drug store market share of sports drinks has grown by almost 33% to $93 million in 2004. Mass merchandisers (excluding Wal-Mart) have shown a moderate growth of almost 8%, but are limited to about 2% of the total retail market. Sales over the review period have shifted away from convenience stores. The convenience store channel has been fully penetrated for some time and remains flat.

This data demonstrates that supermarkets are the largest channels of distribution for sports drinks and that drug stores are the largest growing channel in terms of increasing market share percentage. Focus should be put on increasing the success of sales within these markets and determining why other channels (mass merchandisers and convenience stores) are not as successful in terms of total or increasing sales percentage.

Competitive Analysis The non-alcoholic beverage industry had mediocre gains until 2007. Since then, there have been figures indicating declining sales and a similar trend has been forecast for the next three years. As a category, due to the pairing of Sports Drinks and Energy Drinks, the published reports suggest that there is a steady potential for growth. However, this growth trend holds true primarily for energy drinks, whereas the market for sports drinks has been declining. Sports drinks have also faced competition from energy drinks for shelf space in the sports and energy drinks aisle.

Extraneous factors such as an economic recession and a recent, highly criticized advertising campaign have impacted Gatorade’s performance in particular. However, energy drinks and Powerade (Figure 1) have managed to increase sales while Gatorade has declined. (Source: Choices 3)

The segment has received tough competition from enhanced bottled water, as the latter offers similar benefits (e.g. electrolytes, vitamins and minerals) and provides the added benefit of zero or low calories.

The appeal of a lower calorie option is also evidenced by a phenomenal 227% growth rate in PowerAde Option—a low-calorie sports drink (see Companies and Brands: Sports and Energy Drinks section of this report).

Bottled water is the biggest competitor of sports drinks, according to Mintel’s Market for Sports Food and Beverage (The)—United States, October 2005. This finding is reinforced in the Consumer section of this report. Indeed, the primary complaint about sport drinks during the one-on-one interviews in this report (see Consumer) regarded the amount of calories and sugar in sports drinks. As aforementioned, some manufacturers in both the sports drinks and energy drinks sectors have launched lower calorie drinks and/or enhanced waters.

Page 15: Gatorade Marketing Campaign Analysis: Rebranding G

15

According to Mintel’s January 2008 audit of an Albertsons in Miami, Florida, energy drinks had 226 facings. Although these represent almost half as many facings as those devoted to sports drinks, in 2006 energy drinks facings amounted to only 20-30 in the sports and energy drinks aisle. This indicates that while Gatorade and sports drinks remain the popular choice, their competitors (energy drinks, enhanced water, and bottled water) have been gaining shares of the market.

Figure 9: Top sports and energy drinks brands in FDM*. 2006 AND 2007

(Source: Mintel) Figure 10: U.S. sales of RTD non-carbonated beverages, by segments, 2005 and 2007

(Source: Mintel)

Page 16: Gatorade Marketing Campaign Analysis: Rebranding G

16

Problems and Opportunities SWOT Analysis Strengths

Established market leader – Given Gatorade’s domination of the sports drink category, one of the company’s most powerful assets is the fact that they are so widely recognized and represented. The simple brand awareness and popularity amongst the masses and in the realm of professional sports solidifies their grip on the market, demotes existing brands such as Powerade, and strictly limits the possibility of debutants in the segment.

Affiliations with professional athletes and teams – The affiliations that Gatorade possesses with major sports personalities and teams translates into a powerful utility in terms of not only expanding their consumer base but also truly embodying the sporting element of a beverage. Fixtures such as ‘The Gatorade Bath’ at the end of football games incorporate and internalize the brand with the sport, while celebrity endorsements help promote the product to fans.

Functional credibility – The reality that Gatorade is implemented as a hydration device in professional athletics and vouched for by sports stars also goes to prove the product’s functional credibility. Seeing Gatorade cups littering sidelines at sports arenas and players actually consuming the beverage in the middle of games validates the company’s claims.

Capitalize and arouse sports aura – Through its creative advertising campaigns and tie-ups with athletic teams, at both the professional and collegiate level, Gatorade has today become much more than a sports drink – it is a culture. Gatorade has capitalized on making their product and brand name synonymous with sporting success and arouses an atmosphere of athleticism.

Weaknesses A seemingly ambiguous, pluralistic product range – In an attempt to satisfy a plethora of taste buds, Gatorade has always furnished an extensive product range. However, when a product is correlated with essential bodily functions and caters to an audience that pays attention to items such as calories and vitamin enrichment, the focus is more than just flavor. This, along with their new, but unclear, three-step hydration process clutters shelf-space and confuses the consumers as to their purchase decisions. This confusion could subsequently result in customers becoming disinterested and switching to alternative brands.

Untapped bottled water and energy drinks market – Gatorade classifies itself as a sports hydration beverage, distinct from the enhanced bottled water and energy drinks market, although it provides many of the same benefits. These untapped segments

Page 17: Gatorade Marketing Campaign Analysis: Rebranding G

17

have, however, witnessed amazing growth and infringed on Gatorade’s market share. The company’s absence from these categories has definitely resulted in loss of revenue and customer turnover.

New creative strategy widely criticized and confuses consumers – The new “G” campaign that Gatorade has executed as a move to rebrand itself has been sharply critiqued within the advertising industry and has generated much confusion amongst consumers. The sudden change, albeit only shortening its name and losing the thunderbolt, has caused people to actually think that “G” is a new product and wholly unrelated to sports drinks of any kind. This creative strategy has resulted in a fractured brand image that only adds to the confusion between the two entities and may also create consumer frustration and apathy.

Opportunities Association with less nationally popular sports – One of Gatorade’s highly lauded strengths is their rich bond with the most popular sports in America: basketball, football, baseball, and the like. However, one aspect is less publicized and televised sports, such as boxing, wrestling, or fencing.

Manufacturing hydrating bottled water and energy drink – In order to convert the above stated weakness into an opportunity, Gatorade could experiment and venture into the enhanced bottled water and energy drink segments. Although it may add to an already large assortment of products, if marketed correctly, it could definitely have some potential in terms of general, everyday use.

Loyal consumer base – Another bolstering strength that Gatorade can sustain and exploit is its loyal consumer base. Consumers who prefer the brand over competitors could, through some incentives, help diversify and increase the customer base. This following could also be utilized to try new products and promotional articles on.

Initiate increased global advertising – There is no denying Gatorade’s rampant presence in the North American market. However, the one facet in which competitors such as Powerade trump the brand is international advertising. Powerade has already capitalized on Gatorade’s absence, for example, by contracting British soccer stars such as Wayne Rooney. Although the company does sell its merchandise abroad, the advertising is desperately lacking in potential goldmines such as Asia and Europe. If action is taken, the company could definitely generate revenue and compensate for declining sales in the United States.

Threats Market contracting due to rise in enhanced bottled water and energy drinks segment – One of the biggest concerns for Gatorade and the category as a whole is the increasing

Page 18: Gatorade Marketing Campaign Analysis: Rebranding G

18

popularity of enhanced bottled water and energy drinks. With these two markets seeing mediocre to high positive growth, Gatorade has fallen victim to changing consumer tastes and preferences.

Economic conditions and health consciousness lead to price and calorie concerns – Given the recession, the price factor has been magnified and consumers are looking to save on everyday, once-trivial products. Gatorade is slightly more expensive than its competitors and may see some consumers turn to alternative brands. Additionally, with the confusion surrounding the new G campaign and the half-calorie ‘G2’, consumers may turn to drinks such as the Powerade Zero, which gives similar benefits minus all the calories.

Positioning Statement PrimaryMarket:

• Athletes—this term is intentionally vague; it applies to any individual who is consciously active.

• Household incomes between $20,000 to $40,000 • Young Adults ages 16 to 24 interested in sports

“G” projects to all athletes, ranging from professionals to individuals who walk on the treadmill once a week at home. “G” is designed to quench the thirst of hardworking athletes. However, our primary target market is essential to expand the previous notion to any hardworking individual. If you have been working hard and you are thirsty, than “G” is for you. It is formulated with a delicate balance of essentials vitamins, minerals, and electrolytes to keep you always performing at your best. “G” is advertised with an attitude of hip, edgy, and cutting edge fashion. In line with these advertisements, our basic age range in our primary target market tends to be younger individuals ranging in age from 16 to 24.

Secondary Market: • The South • Older adults ages 24 to 40 • Expand international promotion

“G” possesses a larger consumption rate in the South than the in the North. As a result, “G” plans to spend more advertising with regard to region, specifically targeting the South. Due to the density of the advertisements in the South, advertisers expect that some of the ads will be effective for other individuals—specifically, older adults ranging in ages from 24 to 40 within the United States. “G” also plans to expand its advertisements internationally in attempt grow its consumer base to foster the growth of sales.

Page 19: Gatorade Marketing Campaign Analysis: Rebranding G

19

Marketing and Communication Objective Below is a list of our objectives we hope to achieve for improving the “G” campaign:

1. Corporate Objective: Increase revenue by 4% by the end of December 2010 and gain 5% of market share back

2. Advertising Objective: Establish awareness about what the G campaign entails. We would like to reach 75% of the target market, by the end of December 2010.

a. The target market of the G-campaign is individuals who consider themselves athletes, and also non-athletes who enjoy sports.

3. Creative Objective: Establish in the minds of the target market an association between “G” and Gatorade, and also make them aware of the new line of products.

4. Media Objective: Enlighten 75% of the target market about what “G” is by the end of the year.

5. Sales Promotion Objective: Persuade 15% of the target market to play the “G” challenge by the end of the year.

a. The “G” challenge is a sweepstakes-like give away in which individuals obtain codes from the tops of the purchased G-Series product(s). If users choose, they can enter their codes online and choose a professional sports organization’s community service program (such as the NFL’s ‘Play 60’) to which they can donate a portion of profits. For every code entered, consumers are entered into a sweepstakes to win a trip to the professional sport’s championship game of their choice.

Page 20: Gatorade Marketing Campaign Analysis: Rebranding G

20

Budget Gatorade has been allotted a solid budget from PepsiCo in the pre-recession era. Media spending for Gatorade in 2007 was $137,246,600 and $75,611,800 in 2008. However, for the first three quarters of 2009, spending was $42,869,900, with 50% used for network television, 27% spent on other television (cable, spot, syndicated) and approximately 18% used for magazine advertising. Seeing that marketing costs are one of the initial functions companies cut back during a slow economy, the total proposed budget for 2010 will be approximately $145 million, with a media spending budget of $100 million following a somewhat similar breakdown from 2009. Although it is an increase from the $42 million as of the third quarter last year, it is imperative for Gatorade’s long-term success that more money is invested in order to clearly explain the G campaign and that it is synonymous to Gatorade.

Aside from the proposed media spending, it is in Gatorade’s best interests to add to its roster of sports endorsements by signing with leaders in less known sports such as boxing and wrestling. This will allow for the company to make inroads with new customer fan bases and further embody the spirit of sport.

Also, sufficient funds have to be set aside for the actual consumer research and subsequent production of the advertisements. Additionally, extra, miscellaneous costs have to be accounted for in the contingency fund for which we have set aside $5 million. Therefore, we believe that we have allocated enough funds to amply allow for an efficient and effective execution of this campaign.

$100

$20

$10$10$5

Allocation[inmillions] MediaSpending

EndorsementContractsPromotionalMaterialandMerchandiseResearchandProductionContingencyFund

Page 21: Gatorade Marketing Campaign Analysis: Rebranding G

21

Marketing Communication Strategy Advertising Strategy The marketing strategy in the following section will aim to connect “G” back with Gatorade in order to reclaim consumers who have switched to other products, and to reach a secondary target in non-athletes as well. The creative strategy will provide the layout of how the ads will communicate the message of what "G” is. The media strategy will propose media vehicles in which to invest where the target markets are most likely to be reached. Sales promotions will revolve around the new G Series product launch and a cause related project, the “G” Challenge,” to increase participation with the brand. Lastly, we will provide a means of evaluating the effectiveness of this strategy.

Creative Strategy The “G” campaign will piggy back off of the old Gatorade campaigns so that consumers can easily understand the association between “G” and “Gatorade.” Therefore, old slogans (“G, is it in you?”), background locations, background music, celebrity endorsements, and the same attitudinal and emotional appeals to consumers may be reused. However, only one of the previously listed components should be used in each media strategy.

Exhibit 4 of the Appendix is a television commercial still frame that reaches out specifically to athletes and non-athletes between the ages of 16-24, with strict regard to the ‘text’ generation. Text generation refers to the amount of abbreviated words that become acronyms in order to save time while texting on the phone. As viewers watch athletes across all genders, races, and sports perform during a ‘fight’ (moment of struggle within their sport), the letters “WTF” will momentarily flash across the screen. The intention is for viewers to be confused (think about what “WTF” stands for) during this portion of the commercial. As the commercial ends, a black background appears with white boldfaced letters “WTF,” which quickly expands to “Win The Fight.” Then, “Gatorade” presents itself in the same fashion as “WTF,” only to collapse into “G.” Viewers should observe that Gatorade is telling them the new meaning of “G” in the same way the meaning of WTF is revealed. The meaning is that “G” is still Gatorade, yet it now assumes the form of an abbreviation or a new style. In this way, we appeal to a younger ‘text’ demographic by incorporating elements of their culturally specific diction.

The print-advertisements shown in Exhibit 5 feature individuals doing ‘everyday’ activities rather than athletic activities. This is because the mediums in which these ads are placed are geared towards younger, everyday individuals without an emphasis on sports. Each individual is featured doing mundane everyday things. However, their shadows expose their ‘true sport identity.’ This renders Gatorade more accessible and relatable to individuals who pursue sports or athletic activities on their own time for their own enjoyment.

Page 22: Gatorade Marketing Campaign Analysis: Rebranding G

22

These two messages are targeting both our primary market of athletes and our secondary market of everyday people. These messages can also be used throughout several different outlets. The goal is to access as much of the target market as possible, establish the correlation between Gatorade and “G,” and subsequently show consumers how “G” satisfies their needs. Once we reclaim consumers’ interest, the goal will be to then spark interest in the products like the G Series.

Media Strategy Gatorade has always been heavily marketed towards athletes, and our media strategy will aim to recapture that market while also targeting non-athletic sports drink consumers. The market of non-athletes is spread throughout the nation, but has the highest concentration with young males and the South. In order to efficiently reach the largest audience base possible, these demographics should be targeted through media outlets that correspond directly with sports media or where fitness is generally important to the audience.

Media Objectives

It is vital to invest in media that will reach the entire nation in addition to local media, which focuses in on a few demographics. It is necessary to sacrifice frequency to have the ability to have the maximum reach possible, making everyone in the audience base aware of the new G campaign. Moreover, frequency is not a priority since Gatorade is already a well-known brand, and if media runs too frequently, there is a possibility it could generate negative feedback.

The goal is to inform as many consumers possible by marketing with media most often used by the target audience. GRP will be a vital tool in measuring the effectiveness of the marketing strategy’s reach, as it is easy to use and could measure both national and local effectiveness. Gatorade has the budget to purchase space during national sporting events and magazines. Running a few ads during nationally televised games including the Super Bowl and magazines such as Sports Illustrated will generate the desired GRP, which would be projected to be close to 100. GRP could also be observed at a local level, using rating points to describe what percentage of certain communities have been exposed to the media.

Media Strategy

There are two focal points with regards to Gatorade’s target audience. The first is athletes, or the main consumers of Gatorade. The new products launched by Gatorade will soon interest this audience the most. It is also important to consider non-athletes, around the ages 18-24, who enjoy sports and fitness. The main, yet not exclusive demographic, is young males in the South.

Media classes such as television, magazines, radio, and newspapers will be used to promote the brand. Television will be most effective when trying to reach a national

Page 23: Gatorade Marketing Campaign Analysis: Rebranding G

23

audience and particularly to the target segment. Magazines will also help provide national exposure to the segment while allowing for ads to have a long life span. The new ads will contain simple information about the new products that will not require frequent updates, making this media form cost efficient. Radio and newspapers can be used when focusing specifically on a region that is experiencing success in sports. During this time, the local community will have an increase in people who are interested in sports. Radio ads can be utilized during sports broadcasts, along with newspaper ads near the articles of the winning sports team.

Television will occupy the majority of the media mix mostly because it provides Gatorade with the creative flexibility necessary to compete with other sports drink brands, such as Powerade. Magazines will be invested in as a second priority as they also will give Gatorade the ability to reinforce its image in an area where its competitors will also be present. Radio and newspaper are least important. However, they can be essential to the marketing strategy since their low costs and instant presence could determine what gives Gatorade the edge in areas where sports drinks are consumed most.

This strategy will assume a pulsing media time schedule. There will always be ads running on some degree. However, running time will be seasonal in order to follow times when sports are viewed the most, such as in playoffs or bowls. Ads could shift in intensity when areas have less sports success and when viewership starts to decrease. The North of the United States will also experience more ads during the summer months, as this is when people will be more active and have a need for diversity in rehydrating drinks.

Media Calendar

As mentioned before, since Gatorade is targeting non-athletes it is necessary to have some advertising all year round. The months of heavier investment (shown in Figure 11) revolve around main sporting events (Super Bowl in February, NBA Championship in June, World Series in October, etc.) and the summer months.

The media budget has been decreasing since 2006, and in 2007 it was close to $175 millionvii. The budget for media spending was chosen to be $100 million as a conservative estimate that is affordable in the current state of the economy, and will be enough to achieve the media strategy goals. The budget is broken up by month and media class to illustrate what type of advertising is being emphasized at any point in time.

Page 24: Gatorade Marketing Campaign Analysis: Rebranding G

24

Figure 11: Calendar

Media Class ($ mill) Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec

Total Spending

Television 3.5 8 4 5 4 7 5 5 4 6 5.5 3.5 60.5

Magazines 1 4 1.5 2 1.5 2 2 2 2 4 4 1 27.0 Newspaper 1 1 2 1.5 1.5 7.0 Radio 1 1 1.5 1 1 5.5 Total 4.5 14.0 5.5 9.0 5.5 12.5 7.0 7.0 6.0 12.5 12 4.5 100.0

Media Vehicles

Specific media vehicles include sports-related outlets such as Super Bowl, ESPN, Sports Illustrated, local newspapers and local sports radio stations. The goal is to spread advertising strategies targeting non-athletes to wide spread general magazines such as GQ. Specific media vehicles do not include national newspapers, and social media networks because of their high cost per thousand compared to the primary outlets.

Figure 12 shows the cost of ads and audience base used to calculate CPM. Sports Illustrated has a high cost for a full-page color ad, however every reader could be considered in the audience since their interest is in sports. However, many people who are disinterested in sports or fitness watch the Super Bowl just because it is such a popular event. It was estimated that 75% of the Super Bowl’s audience could be considered in Gatorade’s target of athletes and fitness-oriented non-athletes. The same method of taking 75% of the viewers was used for national newspaper as well. The Super Bowl’s extremely high number of viewers leads the CPM to still be reasonable while a national newspaper ad would be considered an unwise investment after looking at the CPM.

Social media outlets are also an unwise choice after considering the CPM. Facebook allows ad costs to be extremely customized, and these numbers are based off whether Gatorade pays $100 a day. Gatorade ads would show up 417,000 times to its target audience, however Gatorade estimated that only 190 clicks of the ad would be generated. Looking at the structure of Facebook, ads are along the side and blend in with the interface. These 417,000 ad appearances cannot be considered the total audience base because there is a strong possibility that Facebook users do not pay attention to the ads at all. The investment poses too much risk, and it would be more wise to invest in web related content on Gatorade’s official website, which will have increased traffic due to the sales promotions that are going to be implemented.

Page 25: Gatorade Marketing Campaign Analysis: Rebranding G

25

Figure 12: CPM Analysisviii

CostofUnit ViewersAudienceBase

CPM(Costperthousand)

SportsIllustrated $320,000 23,000,000 23,000,000 $13.91304348

Superbowl $2,500,000 108,000,000 81,000,000 $30.86419753

NationalNewspaper $462,000 1,900,000 1425000 $324.2105263

Facebook $100 417,000 190(Clicks) $526.3157895

Integrated Communications Sales Promotions Objectives and Strategy:

General objectives:

The general objectives for our Gatorade sales promotions are: building awareness about “G.” As previously mentioned, Gatorade’s recent name change to G has left many consumers perplexed as to what G is. It is necessary to complement the advertising strategy and amend this problem by issuing several consumer promotions and trade promotions to consumers so that they can experience new G products.

Another objective for our sales promotions is stimulating interest for G. Our aim is to reveal to consumers why G’s diverse product line is the “new and improved” Gatorade through sales promotions we will offer. G’s new product line “G series,” featuring before, during, and after drinks, is unprecedented by Gatorade or any other sports beverage company. The sales promotions we issue will focus on G’s new products, namely the G series, to generate

consumer interest in new products that G has to offer.

In terms of strategy for our sales promotions, we wish to follow the “push-pull” strategy, in which the trade promotions we offer will ideally “push” Gatorade through the

Page 26: Gatorade Marketing Campaign Analysis: Rebranding G

26

distribution channel to retailers, and subsequently “pull” consumers into stores to buy Gatorade products.

Specific Objectives:

By offering several consumer promotions for Gatorade, we hope that we can drive consumers to try new G products, purchase the products repeatedly, and purchase larger quantities of the products.

In regards to trade promotions, we aim to give G products desirable shelf space in beverage aisles of supermarkets so that consumers will quickly notice them. Due to the low levels of awareness of G, it is also necessary to advertise G in stores to increase the likelihood that consumers will notice G and pursue its products. We plan to include banner posters (with adhesive to place along shelves), promoting G and explaining that it is the new name for Gatorade.

Rationale:

Because our budget is limited, we must choose to allocate money to only certain consumer and trade promotions that we believe to be most effective. The consumer promotions we plan to issue are: sampling, premiums, specialty advertising, and a sweepstakes.

We believe that sampling will be an effective consumer promotion because G products are new to the market and are still “under the radar.” Samples of the new G products (such as the “G Series” beverage line) can acquaint unfamiliar consumers with G. We

also wish to distribute premiums as an incentive for consumers to purchase G products. If consumers notice that something free comes with their purchase of a G product, they will likely be more enticed to purchase a product. Furthermore, we also aim to engage in specialty advertising for G. This form of consumer promotions is especially useful for garnering brand awareness. Therefore, specialty advertising for G will presumably familiarize consumers with the brand and help them to identify G as the new Gatorade. Lastly, we plan to implement a sweepstakes program incorporating sports-related charities while

consumers will earn the chance to win VIP tickets to G’s launch party at the University of Florida, or a trip to a sports championship game of the consumer’s choice. Providing consumers with opportunity to win large, coveted prizes such as these, we hope that our sweepstakes, and the opportunity to learn more about the charities, will be added incentives to purchase G products.

Picture2:Gatoradehasbeendecreasinginshelfspacethepastfewyears.

Page 27: Gatorade Marketing Campaign Analysis: Rebranding G

27

The trade promotions we plan to implement are in-store advertising and expanded shelf space. As aforementioned, our principal aim is to increase awareness about G. In-store advertising for G products will likely help achieve this. We also feel that giving G products expanded shelf space will be an effective trade promotion because it will give G more visibility to consumers. Consumers might overlook G, especially if they do not know what it is, if G products are relegated to a low shelf, or have limited shelf space.

Tactics/Execution:

In terms of consumer promotions, we plan to distribute samples of G products, such as samples of the three stages of the “G-series,” in stores by the beverage aisles. Supermarkets often have taste samples of drinks or food products throughout the store; consumers who plan on perusing the beverage aisle can taste test a sample of new G products. The sampling can also extend to large sporting events held around the nation.

We also plan to offer premiums to consumers. Because G products are just beginning to enter the market, we feel it would be a good idea to offer free premiums with the purchase of G product packages (such as the “G Series”) until G is fully established in the marketplace and consumers recognize what it is. These free premiums would likely attract consumers to G products because they are an added incentive to buy unfamiliar products. Examples of free premiums we would include are free sweatbands and free water bottles that come with a package of a purchased G product.

Our specialty advertising tactics include giving away free merchandise featuring the “G” logo, such as workout towels, t-shirts, and workout bags as business gifts. The G logo on this merchandise will likely reinforce awareness of G among consumers.

We intend for our sweepstakes to go into effect in late spring 2010, just after G’s campaign is launched. The sweepstakes (the cause related details will be discussed later) will last until February 2011, and will include two sweepstakes challenges. To enter the sweepstakes, consumers must enter the codes (located inside the caps of G products) on G’s website. Our first sweepstakes challenge provides consumers with the chance to win VIP tickets to G’s media launch party at the University of Florida, which will take place at the commencement of NCAA football season. Tickets will be allotted to 10 people, and this offer will last throughout August—just before football season begins. The subsequent sweepstakes challenge will last from August 2010 to February 2011, and will provide consumers with the chance of winning a trip to a sports championship game of their choice. This trip will be offered to 25 people.

In terms of trade promotions, we plan to execute our in-store advertising by displaying posters for G products in stores (especially by beverage aisles), so that consumers will have a greater likelihood of noticing G in addition to its placement on shelves. These posters will feature a G logo, and will explicitly show that G is Gatorade’s new image.

Another trade promotion we plan to implement is expanded shelf space in beverage aisles. Relative to Gatorade’s competition, namely Powerade, we strive to designate more shelf space to G products so that consumers will notice G before other sports beverages.

Page 28: Gatorade Marketing Campaign Analysis: Rebranding G

28

We also plan to place G products together, especially all three steps of the “G Series,” to ensure that customers can easily locate G products.

Public Relations Our public relations strategy involves throwing a media party. We believe this strategy will effectively announce the unveiling of G series products, while also help to persistently stress the transition from “Gatorade” to “G.” We aim to throw the party during the fall, just prior to the kickoff of NCAA football season. Today, Gatorade can be found on the sidelines of more than 70 Division I colleges as the official sports drink of men and women’s intercollegiate sports.ix Gatorade’s well-established association with college athletics would make the timing of the party cohesive with its current sales strategy and goals. Gatorade’s roots lie at the University of Florida and the Florida Gators were the first sports team to use Gatorade. We would like to throw the party at the University of Florida in order to tie the new G Series to the much more recognized brand name Gatorade, which is already a well-established name in the minds of consumers. Our market analysis research also shows that the southern United States is the largest consumer of sports beverages such as Gatorade; therefore, conducting a major PR event in this region would target our largest consumer base. Our campaign aims to maintain our already established target audience of hard-core athletes, while it also aims to generate an audience of less serious athletes from the general public. In order to tie in both target audiences to the party, we would invite all of the University of Florida’s

athletic teams, as well as a number of University of Florida students. Our G Challenge Sweepstakes also will be offering 10 consumers the chance to win an all expense paid trip to Gainesville, Florida for the event. The 10 winners will each be able to bring one friend and will receive VIP passes to the party. We would also like to invite NFL football players to the event, particularly UF Alumni.

In order to promote awareness of the G Series at the party, free gift bags that contain the new G Series products along with other Gatorade related items (e.g. water bottles, sweat bands, etc.) will be provided to all VIP party guests, which would include all college and pro-athletes at the event along with the 10 sweepstakes winners and their friends. The party will feature the G series beverages for guests to drink, along with a variety of alcoholic beverages that have been specially crafted for the event, all incorporating beverages from the G Series in their makeup. In order to increase publicity for the event, the event will be a tie in to UF’s

Picture3:FloridaathletealongsideRobertCade,creatorofGatorade,tryinghisnewinvention.

Page 29: Gatorade Marketing Campaign Analysis: Rebranding G

29

first home football game and will serve as a high-class sort of pep-rally. ESPN will be invited to cover the event, which will increase awareness from those attending the party and the students at UF to sports fans in general and college students who closely follow NCAA football and related events.

The party will also offer a variety of activities for guests that incorporate football and the G Series. Examples would include an activity in which guests must throw a football from a significant distance and aim at a specific target. Those who are able to hit the target would receive some sort of prize related to the G Campaign. We hope that this PR event will bring positive publicity to the G Series in the regional area of the party and that national press coverage will expand awareness to the national level. We will measure the effectiveness of our PR campaign by examining both the local and national response to our media party and by measuring changes in attitudes and behavior through phone interviews and online surveys.

Direct Marketing Our direct marketing strategy will be implemented through our G Challenge Sweepstakes. Contestants who enter the sweepstakes will be required to give personal contact information in addition to several short questions regarding opinions of the G Series as a product, and awareness and success of the G Series advertising campaign. This will allow us to communicate our areas of concern surrounding the G Campaign to consumers and will, in turn, allow consumers to express their opinions directly to the company. We will collect all of the consumer information we obtain into a database in order to analyze consumer demographics and purchase habits along with consumer attitudes and behaviors towards the G Campaign. We expect the incentive of the sweepstakes to prompt an immediate consumer response and that the information obtained will be categorized into a database as quickly as possible. Once we compile our database, we will examine the information obtained and reevaluate our execution of the G Campaign according to consumer demographics, attitudes and behaviors. We hope that tailoring our campaign around consumer opinions will help strengthen our relationship with consumers and lead to increased purchase behaviors. We also hope to enhance the image of the G Campaign by showing consumers that Gatorade values their opinions. We will measure the effectiveness of our direct marketing strategy by measuring the response rate of consumers who entered the sweepstakes as a percentage of the entire population of consumers who purchased G Series products during the duration of the sweepstakes.

Page 30: Gatorade Marketing Campaign Analysis: Rebranding G

30

Internet The Gatorade website will focus on the G Campaign, offering product information to consumers and highlighting any events related to the G Campaign, such as the G Challenge sweepstakes and the media party held at the University of Florida. The web site will feature videos from the party, along with a slideshow that replays the event for consumers who were not in attendance. The site will also feature a variety of work out tips from various individuals, such as male and female pro-athletes, celebrities, college students, and personal trainers. Each workout will incorporate G Series products into its routine. By offering a variety of work out tips we hope to provide all consumers of the G Series and Gatorade with work out tips and routines that fit their personal preferences, degree of athletic skill and amount of time available for exercise.

Cause-Related Marketing We will use cause-related marketing to further promote the G Series through a sweepstakes called the G Challenge. Individuals who wish to enter the sweepstakes must obtain codes from the tops of their purchased G-Series product(s). Users can enter their codes on Gatorade’s website to enter the sweepstakes where contestants will be able to choose a professional sports organization’s community service program (such as the NFL’s ‘Play 60’) to which they can donate a portion of profits. Gatorade will be donating 10% of its total profits from the G Series generated during the sweepstakes, which will last from May 2010 to February 2011. This 10% of profits will be divided up amongst the professional sports organization’s community service programs based on the percentage of contestants who chose to donate to each specific organization.

For every code entered, consumers can win a variety of prizes. Smaller prizes will includes free G Series

products and merchandise. Contestants will be able to win two grand prizes during the duration of the sweepstakes: a trip to the G Series Kickoff Party in Gainesville or a trip to a professional sport’s championship game of their choice. Each trip will include airfare and a one night free hotel stay. The grand prize winners will also present a big check from Gatorade to their chosen community service organization at the beginning of each event in order to increase awareness of Gatorade’s generous contributions.

Page 31: Gatorade Marketing Campaign Analysis: Rebranding G

31

Evaluation

Sales To evaluate the progress of our sales following the changes made to our Gatorade campaign, we can track sales by seeing how they have increased or decreased compared to annual sales prior to the launch of the campaign. We hope to increase sales by 15% by December of 2010. The campaign will directly affect consumers’ awareness of the product line, thereby increasing the desire for brand and product trial. We also believe that the strength of our product line will generate brand loyalty.

Advertising To evaluate the effectiveness of our advertising, we plan to conduct one-on-one interviews with consumers and retailers. We will ask for their thoughts on our advertising strategies, from a number of different channels, such as our television, magazine, and sweepstakes tactics. There will also be post-adverting focus groups held to allow for consumers to truly speak their mind, and see how people from diverse demographics are affected by the advertisements. We may also use mail-out or email surveys to people who have recently purchased one of our products. For this measurement, we would like to know what most attracted consumers’ attention, and determine why they ended up purchasing our product.

Sales Promotions To measure the effectiveness of our sales promotions, we will calculate the profit generated during sale promotions, and compare this to profit during times of regular pricing. Several costs are involved with this campaign, and it is vital to ensure that a substantial increase in sales occurred, and that the consumer’s desire for the product changed based on the sales promotion.

Other Marketing Communications Our hopes for the sweepstakes is that it will generate a buzz on the newest Gatorade product line, raise funds for worthy athletic organizations, and promote a general positive image for the G-campaign. We will evaluate the success of our marketing tactics, such as the G-Challenge Sweepstakes, through the amount of people who get involved with the sweepstakes. Gatorade is a sports drink that promotes athleticism to its consumers, and we believe that the G-Challenge does just that. By promoting consumers to turn in their codes online from the products they have purchased and used, we can easily trace how many products are being purchased, what products are most often purchased, and possibly what U.S. regions sell the most products. While contestants submit codes online, we hope that they will be intrigued by our website, and will click through to explore the entire Gatorade website. By tracking clicks, we can gauge what appears to be most attractive to website users and how they go on to use the Gatorade site’s tools. The effectiveness of the sweepstakes can also be measured quantitatively through the amount

Page 32: Gatorade Marketing Campaign Analysis: Rebranding G

32

of money raised for the involved athletic organizations and qualitatively through the user’s feedback on the sweepstakes.

Conclusion

In conclusion, we feel that although Gatorade has encountered some issues with their rebranding efforts; however, given the company’s grand stature in the sports drink market, there is still a very viable opportunity to rectify and recover. We hope that the aforementioned analysis and recommendations will provide you with an objective view of the company and their products. We would also like to take this opportunity to thank you for entertaining and considering our suggestions and conclusions.

- The GatoradeRocks Team

Page 33: Gatorade Marketing Campaign Analysis: Rebranding G

33

Appendix

Exhibit 1

Gatorade possessed some surprising results when looking at age: 13.37% of Gatorade consumers are 25-39; 14.63% of Gatorade consumers are 30-34; 11.56% of Gatorade consumers are 35-39; 12.56% of Gatorade consumers are 40-44; 9.70% of Gatorade consumers are 45-49; 7.8% of Gatorade consumers are 55-59. The only two age ranges where Powerade exceeds the sales of Gatorade are: 35-39 (10.37%) and 40-44 (16.01%)x

Exhibit 2

Male Female Total

Yes Sports Drinks 28.99% 27.54% 56.52%

No Sports Drinks 20.29% 23.19% 43.48%

Total 49.28% 50.72% 100%

Exhibit 3

During the focus group, we asked the following questions. Participant responses to the questions are provided below: (Note: there were 12 participants in focus group, however not all questions have 12 responses due to similar answers or no opinion available from participant)

5 questions asked before viewing commercials:

1) Do you drink sports drinks and if so, when? If not, why not? When choosing a sports drink, do you choose Gatorade over other sports drinks?

Yes, drink sports drinks usually after working out or when feeling particularly dehydrated (e.g. while traveling or when hung-over). Yes, usually do choose Gatorade because believes it replaces electrolytes and likes the taste.

Yes, drink sports drinks throughout the day. No, usually do not choose Gatorade because of the calories. Will usually drink sports drinks that have 0 calories such as Powerade Zero or Vitamin Water Zero.

Page 34: Gatorade Marketing Campaign Analysis: Rebranding G

34

No do not use sports drinks, prefer water.

Do not drink sports drinks on a regular basis, but every once and a while will buy a Gatorade at the gas station after working out or on a hot day. Not particular about type of sports drink and will sometimes choose energy drinks instead.

No, does not use sports drinks. Only time sees Gatorade is at athletic events and associates mainly with athletes.

Yes, drink sports drinks every day and always has them in refrigerator. Usually drinks Gatorade but will sometimes choose other sports drinks to change it up.

Yes, drinks sports drinks while working out and afterwards. However, does not like taste and bright colors of Gatorade, prefers flavored waters.

2) How often do you work out or participate in athletic activities? Do you often drink sports drinks along with working out?

Work out about 3 or 4 times a week, switching up between yoga and running. Mostly drinks water but every once and a while will stop at a convenience store and buy a Gatorade.

Participates in IM basketball league. Will bring a Gatorade to practice every once in a while, particularly likes to drink it before games.

Walks to class and around campus daily. Will drink a zero calorie beverage such as Vitamin Water Zero or Propel fitness water.

Does not work out usually but will on occasion drink a Gatorade or Vitamin Water while in class or studying at the library.

Part of Michigan athletic team, works out virtually every day. Drinks sports drinks often, usually Gatorade.

Works out about 3-4 times a week, usually going to gym. Only drinks water.

3) The G Series offers a three step process in which you use products before, during and after your work-out, including a power and beverages. Would you consider using this three step process?

No, most likely would not. Seems like too much of a hassle and does not consider self to be that “hard-core” of an athlete.

Yes, would maybe consider it if thought it was effective and offered at an affordable price.

Yes, as a member of a varsity athletic team would consider it if it helped improve performance.

Page 35: Gatorade Marketing Campaign Analysis: Rebranding G

35

No, does not drink sports drinks enough in general so would not even consider a 3-step process.

4) Have you heard of G campaign and if so what were your perceptions?

No idea about G campaign

No idea G was Gatorade, noticed it was all athletes in G commercial and thought it was for some new type of sports drink

Had not heard of it. G campaign does not ring a bell about Gatorade.

Heard about it from sports TV (ESPN). Thought it was stupid. Did not think the “quest for the Holy G” commercial was funny.

Never had heard about G campaign. Did not even know Gatorade had changed name to “G”

Recognized “G” because of logo and liked the commercial but noticed the commercial focused on athletes playing sports and not the drink itself

5) If you are a consumer of sports drinks, where do you usually purchase such beverages?

Will occasionally go to a gas station or convenience store

Parents purchase in bulk at Sam’s club

Will sometimes pick one up at the drug store

Will buy at grocery store

Mom will pick up at grocery store

3 questions asked after viewing commercials

1) What are your perceptions about “G” as a brand/product based on what you saw in the commercials?

Felt motivated to go work out, but not motivated to buy or drink “G”

Got excited about football season

Thought commercial was very motivational, but does not motivate to buy “G.” Commercial tells you nothing about the product.

Still unclear about what “G” is. Does not see “G” manifested in commercial. Wants to see more focus on “G”.

Thinks countdown from 12 is very contradictory from steps 1, 2, 3

Page 36: Gatorade Marketing Campaign Analysis: Rebranding G

36

Wants to play football but does not want to drink “G”

Still unclear about difference between Gatorade and “G”

Learned nothing about brand or product from commercials. Still very confused about what “G” is.

2) After watching commercials about the G Campaign, are you more inclined to purchase “G” Products?

No, since commercials did not establish that they were advertising “G,” created no desire to purchase.

No, didn’t even know commercial was about sports drinks.

No, still unclear of what benefits are and what “G” is. Not going to buy a product without any knowledge about what it is and what benefits it offers.

3) Do you have any suggestions about how to increase awareness of the G campaign?

Explain G products in ads in terms of steps 1, 2 and 3. Showcase the beverage in the commercials rather than the athletes – beverage should be primary focus.

Explain potential benefits one can gain after drinking G. Is G different than Gatorade and if so how?

Talk about taste of G. What flavors are offered?

Emphasize that G2 has half the number of calories.

Talk about what nutrients are found in Gatorade and how these nutrients are beneficial for one’s health.

People do not know what G is, explain it to them! Perhaps could also better explain to consumers the transition from Gatorade to “G” to help their understanding.

Page 37: Gatorade Marketing Campaign Analysis: Rebranding G

37

Exhibit 4

Proposed Commercial (Frame by frame)

Page 38: Gatorade Marketing Campaign Analysis: Rebranding G

38

Exhibit 5

Proposed Print Ad

Page 39: Gatorade Marketing Campaign Analysis: Rebranding G

39

Exhibit 6

Choices 3 Viewer: Crosstabulation Report

Title:Untitled

Survey: NCS: SPRING 2007 ADULT FULL YEAR RE-RELEASE(MAY 2006-JUNE 2007) - HH

Filter: Total Sample, Sample:25,375, Weighted:110,991

Copyright SMRB 2008

[1]=User edited label

[2]=User adjusted data

[3]=Sample size < 1 respondents. Projections could be unstable; please refer to www.smrb.com for more detailed information

* Denotes a low sample size < 61

** Denotes a low sample size < 31

Elements Total GATORADE: THIRST QUENCHER AND SPORTS/ACTI V DRINKS: THIRST QUENCHER/A CTIV DRINKS-BRANDS MO

POWERADE: THIRST QUENCHER AND SPORTS/ACTI V DRINKS: THIRST QUENCHER/A CTIV DRINKS-BRANDS MO

total Sample (000) vert% horz% Index Base

25,375 110,991 100% 100% 100 100%

7,579 30,498 100% 27.5% 100 27.5%

2,002 9,085 100% 8.19% 100 8.19%

NORTHEAST: CENSUS REGIONS

Sample (000) vert% horz% Index Base

5,255 20,693 18.6% 100% 100 18.6%

1,327 5,015 16.4% 24.2% 88 4.52%

293 1,325 14.6% 6.40% 78 1.19%

MIDWEST: CENSUS REGIONS

Sample (000) vert% horz% Index Base

5,620 25,138 22.6% 100% 100 22.6%

1,467 5,958 19.5% 23.7% 86 5.37%

401 1,982 21.8% 7.88% 96 1.79%

SOUTH: CENSUS REGIONS

Sample (000) vert% horz% Index Base

9,259 41,307 37.2% 100% 100 37.2%

2,972 12,116 39.7% 29.3% 107 10.9%

848 3,970 43.7% 9.61% 117 3.58%

WEST: CENSUS REGIONS

Sample (000) vert% horz% Index Base

5,241 23,852 21.5% 100% 100 21.5%

1,813 7,408 24.3% 31.1% 113 6.67%

460 1,808 19.9% 7.58% 93 1.63%

Page 40: Gatorade Marketing Campaign Analysis: Rebranding G

40

References

i http://www.gatorade.com/history/default.aspx

iiii Mintel/based on Information Resources, Inc. InfoScan® Reviews Information

iiiBeverageDigest

iv2005 data (obtained from Mintel—Sports Drinks US, Feb. 2005):

v Mintel/based on Information Resources, Inc. InfoScan® Reviews Information

viInformation Resources, Inc. InfoScan ® Reviews Information/National Association of Convenience Stores 2004 Industry Report/Mintel vii Marketer Trees 2008. http://adage.com/marketertrees08/#88.

viii Superbowl 2010 Ratings. http://www.huffingtonpost.com/2010/02/08/super-bowl-

2010-ratings-m_n_453503.html.

ix Gatorade History. http://www.gatorade.com/history/default.aspx.

x Choices 3 Database