Gathering input for the fourth EIOPA Consumer Trends Report OPSG
Meeting Frankfurt, 10 March 2015 Slide 2 Background EIOPAs role: to
collect, analyse and report on consumer trends Working Definition
of Consumer Trend: - Evolutions in consumer behaviour in the
insurance and pensions markets - Related to the relationship
between consumers and undertakings (including intermediaries) -
That are significant in their impact or novelty 10 March 20152
Slide 3 Objective The objective is to: oMonitor evolution (trends)
in consumer behaviour in the insurance/pensions sectors oIdentify
any consumer protection issues that could arise from such trends
and oIdentify and highlight positive trends 10 March 20153 Slide 4
Trends in last Report Examples of trends in the insurance market
identified in the last report are: Conduct-related trends
Product-specific trends Market-related trends Regulatory and
supervisory developments 10 March 20154 Slide 5 OPSG input for the
Fourth Report EIOPA will like to know the view of the OPSG on: oTop
3 financial innovations in the pensions sector in 2014 oTop 3
consumer protection issues in the pensions sector in 2014 In
addition, we would also like your input on the following: o
Specific financial literacy/capability initiatives to improve
financial literacy of consumers o Advantages/disadvantages of shift
from DB to DC pension plans and products o Awareness of consumers
of volume of costs and charges of pensions and their impact on
accrued benefits/calculated contributions o Challenges faced by
pension tracking systems 10 March 20155 Slide 6 Questions? Julian
Arevalo [email protected] phone: +49-69-951119711
