Gartner IT Infrastructure & Operations Management Summit 201614 – 15 June | Berlin, Germanygartnerevents.com/euiom

Key Benefits of Attending

• ImplementingandManagingPrivateorHybridClouds

• OrganizingI&OtoSupportaBimodalandDigitalFuture

• BudgetingandOptimizingI&OCosts

• BusinessAlignmentandDemonstratingtheValueofI&O

• Agile,LeanandDevOpsinITOperations

Gartner IT Infrastructure & Operations Management Summit 2016#GartnerIOM

I&O Leaders:

• ITInfrastructureEngineer&Architect

• DataCenterFacilities

• NetworkEngineer&Architect

• Servers,Storage&BackupOperations

• ITAssetManagement

• DesktopEngineering&Operations

• EndUsercomputing

• ClientComputingOperations

• CloudPractice,CloudServiceCreationorCloudOperations

• OverallSystemPerformance

• SystemLandscapeOptimization

• ITTechServicesOperations

• CriticalFacilities

• Engineering

• SystemsAdministrator

• EventManagement

• PerformanceStatistics

• Database,StorageNetwork

• MiddlewareAdmin&Management

• ITServiceManagement

• ReleaseManagement

• ServiceSupportandDelivery

TherapidriseofthedigitalworkplacehasplacedheighteneddemandsonInfrastructureandOperationsforsupport, speed and innovation. I&O teamsarebeingcalledupontodeployservicesmorequicklythaneverbeforewhileensuring a flawless customer experience fromstarttofinish.ButacceleratingthespeedandqualityofITservicesleadstodifficultyinstrikingthecritical balance between stability and structure, I&O’s traditionalfocus,andagilityandinnovation.

Transformationrequiresasolid foundation fromwhichtodrive and deliver sustained business value.Butaretoday’sInfrastructureandOperationsmatureenoughtomasterthechallenge?AreI&Oleadersreadytorethinkwhattheydoandhowtheydoitandnotbecomeblindsidedbyoutdatedbeliefsandpractices?

RethinkI&O:BalancingControl,AgilityandInnovation

Who Should Attend

Forthemostuptodateinformationaboutouragenda,speakersandsessionspleasevisitourwebsite: gartnerevents.com/euiom

Gartner Predicts:

“ By 2020, a corporate “no-cloud” policy will be as rare as a “no-Internet” policy is today.”

“ By 2020, 20% of clients will be using DevOps to support traditional IT initiatives, up from fewer than 5% today.”

Visit gartnerevents.com/euiom or call +44 20 8879 2430 for updates and to register! #GartnerIOM

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KeynotesGuest KeynotesBalancing Control and Agility: The Journey Across The High Wire

FrenchRenaissancemanandworldfamoushigh-wireartistPhilippePetitinhiskeynotewilltaketheaudiencethoughthejourneyofhishigh-wirewalkbetweentheTwinTowersoftheWorldTradeCenterinNewYorkCity,onthemorningofAugust7,1974.HewilldrawparallellearningstoI&O leaders onhowtoprepare andbuild effectivestrategiestobalance

control, agility and risk ashedid1,350 feet abovetheground.PhilippeisthesubjectoftheAcademyaward-winningdocumentary,Man On Wire,aswellasthecentralcharacterintheRobertZemeckisdirected3Dfeaturefilm,The Walk.

Philippe Petit, French Renaissance man and world famous high-wire artist

Absolute Power, Absolute Responsibility — The True Force of the Digital Revolution

AndreasEkströmaddressessociety’s dependence on technology,andthespeedofinnovation.Throughexamples,hewilltouchonquestionsthatthetechnologymoversandshakersneedtobeabletoanswerinordertomoveforwardresponsibly—notasaserviceunit,notasapassivereceiverofrequests,butasabusinessleaderwithineach

organization.Thetalkalsoaddresseswhathappenswhentheformer,classiccustomerorclientrelationshipchanges,stepbystep,asthecustomerbecomesauser,oranambassador,orinbest/worstcaseapurefan.

Andreas Ekström, Journalist, Author and Digital Futurist

Gartner KeynotesIT Operations in 2020: Ideal or Irrelevant

IToperationsisexperiencingadramatic changefromexternalforces,business expectations,andnew tools and processes.ThiskeynotewilladdresshowtoprepareI&O professionalstoenterintothenextdecadeinwhatmightbeagoldenageortheendofIToperationsasweknowit.

Milind Govekar, Research VP and Biswajeet Mahapatra, Research Director

Industries Will Become Fluid in the Era of Digital Business

Digital businesswilldrivechangetowardanewandunprecedented business environment,whichwillbecharacterizedbyindustryfluidity.Thisisbecausecustomeraredrivingdigitalizationwhichisreducingthebarrierstoentrybetweenindustries,making boundaries more fluid and opento new business opportunities, new entrants and competitors.

Traditionalindustryandmarketboundarieswillbere-definedandCIOsandbusinessleadersmustgetready for enterprise agility and capabilitiesverydifferentfromthosethatdrovesuccesshistorically.Thissessionlooksatthekey capabilities thatanenterpriseneedstodevelopto survive in digital business.

Miriam Burt, Research Vice President

What’s New in 2016•Importance of Bimodal IT – focus on bimodal

strategy, its impact on I&O teams, compliance and balancing agility, control and innovation

•DevOps: From Hyper to Reality – ITIL vs DevOps, impact of DevOps on incident response, change management and I&O organization and culture

•ITSM Leap: The Road to Higher Maturity – ITSM, future of the service desk, I&O staffing, business value dashboard, business alignment and cloud management platforms

•Emerging Trends in IT Operations – impact of IoT, Security for cloud and mobile scenario, agile methodologies

•Infrastructure Innovation – More content on Software Defined X, Hybrid IT

•I&O Leadership – I&O leaders game plan for 2016: emphasis on leadership skills and building effective I&O teams

• More discussion topics – Mobility, Shadow IT and I&O role supporting digital business

AgendaataGlance

Gartner IT Infrastructure & Operations Management Summit 2016#GartnerIOM

08:30–20:00 RegistrationandInformation

08:45–09:15 Tutorial:OrganizationsCanBenefitFromITILandDevOps Ian Head H Tutorial:DecodingtheI&OAutomationMarketLandscape—WhatDoYouNeedandWheretoStart? Vivek Bhalla

09:30–10:45 Summit Opening and Welcome Presentation: IT Operations in 2020: Ideal or Irrelevant Milind Govekar and Biswajeet Mahapatra G

10:45–11:15 RefreshmentBreakinSolutionShowcase

TRACKS A. Emerging Trends in IT Operations B. DevOps: From Hype to Reality C. Infrastructure Innovation D. Building Bimodal IT Operations E. ITSM Leap: The Road to Higher Maturity

Workshops Analyst-User Roundtables

11:15–12:00 OutoftheDarkAges:NewWaystoMobilizeLegacyApps Joachim Herschmann F H

ScalingDevOpsInitiativesGeorge Spafford

TheImpactofNewTechnologyTrendsonERPInfrastructure Phil Dawson

PerformanI&OSkillsGapAnalysistoSupportaBimodalandDigitalBusinessFuture Ed Holub G

Re-thinkingAPMinaDigitalBusinessEra Will Cappelli F

11:00 – 12:30 Workshop:FocusonTheseSixKeyFinancialMetricstoHelpDetermineVendorViability Kevin Knox H

11:00 – 12:00 Roundtable:HowBesttoConsolidateandMigrateDataCentersandI&O Tiny Haynes

12:00–13:15 LunchintheSolutionShowcase 12:10 – 12:30 MagicQuadrant:ITSSM Chris Matchett 13:00 – 14:00 Roundtable:ExperiencesfromMobilizingLegacyApplicationsJoachim Herschmann F

13:15–14:00 ForgingaNewApplications/OperationsPartnershipEd Holub

SevenStepstoStartYourDevOpsInitiative Ian Head H

ModernizingBackupandDRStrategyinanEraofCloudandBigData Robert Rhame

LearningFromtheMastersinPrivateandHybridCloudComputingBiswajeet Mahapatra H

BusinessValueDashboards—YourPathwaytoBusinessImpactAlignment Pankaj Prasad H

13:15 – 14:45 Workshop:LeveragingGartner’sI&OMaturityModeltoDriveImprovements Ed Holub H

14:15–14:45 SolutionProviderSessions

14:45–15:15 RefreshmentBreakinSolutionShowcase 14:50 – 15:10 MagicQuadrant:CloudEnabledManagedHostingEurope Tiny Haynes15:00 – 16:00Roundtable:DevOpsTooling—LessonsLearned Ian Head

15:15–15:45 CaseStudy:I&OAgility:HowJohnLewisSurvivedBackFridaySimon Skelton, Application Operations Manager, John Lewis IT

CaseStudy:Pernod-Ricard:ContinuousImprovement:AreCloudServicesProvidingNewFeaturesandChangestooFast? Antonio Eguizabal, CTO Europe & Africa, Pernod Ricard

CaseStudy:Trainline:HowtoModernizeApplicationsandCreateaData-DrivenCultureinaContinuousDeliveryEnvironmentMark Holt, CTO, Trainline

15:15 – 16:45 Workshop:BVD/BuildI&OMetricsthatMatter,CommunicateValuetotheBusinessKevin Knox

16:00–16:45 HowandWhenWillMicrosoftReplaceYourPhoneSystemSteve Blood H

EnergizingReleaseManagementwithAutomation:TheHeartbeatofDevOps George Spafford H

TheDarkSideofPaymentCardSecurity Jonathan Care F

TheImpactofIoTforITOperationsandYourBimodalStrategyMilind Govekar F G

RenovateYourCMDBtoImproveBusinessOutcomes Chris Matchett

17:00–17:45 Guest Keynote: Balancing Control and Agility: The Journey Across The High Wire Philippe Petit, French Renaissance man and world famous high-wire artist

17:45–20:00 NetworkingReceptionintheSolutionShowcase

Tuesday

14JUNE2016

07:30–17:15 RegistrationandInformation

08:30–09:30 Gartner Keynote: Industries Will Become Fluid in the Era of Digital Business Miriam Burt G

09:30–10:15 Guest Keynote: Absolute Power, Absolute Responsibility — The True Force of the Digital Revolution Andreas Ekström, Journalist, Author and Digital Futurist G

10:15–10:45 RefreshmentBreakinSolutionShowcase

10:45–11:15 SolutionProviderSessions 10:45 – 12:15 Workshop:ManagingthePCIDSSAssessmentJonathan Care 11:30–12:15 ApplyingAssetManagement

DisciplinetoCloud,VirtualandMobileAssets Will Cappelli H

ITOperationsCostOptimization:JourneyNeverEndsBiswajeet Mahapatra

HowToMakePublicCloudSecurityaReality David Groombridge

BuildingaVirtual,AgileInfrastructurePhil Dawson H

CanImmatureI&OReallyRuntheBusiness? Kevin Knox H

11:30 – 12:30 Roundtable:WhyAren'tyouEntirelyintheCloudAlready? Tiny Haynes

12:15–13:15 LunchintheSolutionShowcase 12:20 – 12:40 MagicQuadrant:NPMD Vivek Bhalla 13:00 – 14:00 Roundtable:TheFutureStateofStorage2017Robert Rhame

13:15–13:45 TothePoint:ClosingtheInnovationGapwithMajorVendors David Groombridge

TothePoint:TheFutureofEndpointManagement Terrence Cosgrove

TothePoint:HowtoBuildStrongerSLAswithaCloudCommunicationsServicesFramework Steve Blood

TothePoint:OrganizingYourI&OTeamtoSupportBimodalITCapabilities Ed Holub G

TothePoint:StopChasingthePurpleUnicornofServiceSupportBenchmarks Chris Matchett

13:15 – 14:45 Workshop:UsingtheStrategicTechnologyMaptoPriortizeInvestmentsinIoTMiriam Burt

14:00–14:30 SolutionProviderSessions

14:45–15:15 CaseStudy:Enablinga24/7Real-TimeITIncidentResponseatCBRFashionGroup Gerrit Grote, IT Infrastructure Administrator, CBR Fashion Operations GmbH

CaseStudy:HowBombardierTransitionedtoaSelectiveSourcingStrategyofitsITInfrastructureandReducedOperationalCostThomas Leidenbach, Head of Information Services, Bombardier

CaseStudy:UsingTechnologytoDriveInnovationtoWinCustomerLoyaltyandRetentionShay Guttman, CIO, O.P.S.I (International Handling) Ltd

15:00 – 16:30 ContractNegotiationClinic:InfrastructureOutsourcingandCloudIaaS David Groombridge

14:30 – 15:30 Roundtable:ExperiencesFromPuttingaMobilityCenterofExcellenceinPlaceJoachim Herschmann

15:15–15:45 RefreshmentBreakinSolutionShowcase

15:45–16:30 ToPacketorNottoPacket:AnEvolutionofNetworkMonitoringStrategies Vivek Bhalla

AchieveDevOpsSuccessbyCombiningIaaSandPaasforContinuousDelivery Milind Govekar H

InfrastructureAgilityScenarioPhil Dawson F

AssetManagementinaBimodalWorld Will Cappelli

GartnerITMonitoringScenarioPankaj Prasad

15:45 – 16:45 Roundtable:WhataretheChallengesandOpportunitiesSurroundingDevOpsAdoption? George Spafford

16:45–17:15 TothePoint:IdentityProofingforSecurePayment Jonathan Care

TothePoint:HowCanITChangeManagementCopeWiththeVelocityofDevOpsChanges?George Spafford

TothePoint:FutureofInfrastructureMonitoring Pankaj Prasad

TothePoint:ContinuousConfigurationandComplianceinaBimodalWorld Terrence Cosgrove H

TothePoint:DiversityintheI&OOrganization Kevin Knox and Miriam Burt

17:15 SummitClose

Wednesday

15JUNE2016

Visit gartnerevents.com/euiom or call +44 20 8879 2430 for updates and to register!

When attending this event, please refer to the agenda handout provided or the Gartner Events mobile app for the most up to date session and location information.

#GartnerIOM

Agenda as of 25 May 2016 and subject to change

Agenda Tracks

A. Emerging Trends in IT Operations Examine emerging trends in I&O and strategies for incorporating them into future plans.

B. DevOps: From Hype to Reality Learn what DevOps really means, how to get started, how it can add value in your organization, and find out whether agility and DevOps are delivering on its promises.

C. Infrastructure Innovation Understand how to adopt more appropriate governance and planning mechanisms, create capabilities and a culture that allows you to experiment more, and fail fast, while minimizing risk.

D. Building Bimodal IT Operations Learn how to adapt to create capabilities and a culture that allows you to experiment more, and fail fast, while minimizing risk.

E. ITSM Leap: The Road to Higher Maturity This track is targeted at IT leaders who want their teams to be flexible and responsive to business needs and pressures, while improving people, process and technology.

Agenda Key

Each Gartner session has been identified with icons to help you locate the sessions that give you the most value.

MATuRITy LEVEL

Foundational:Offers the necessary understanding and first steps to those in the early stages of initiatives

Advanced:Uses complex concepts requiring foundational knowledge and prior experience to take initiatives to the next level

FOCuS

Tactical: Provides tactical information that can be used straightaway, with a focus on how-to’s, do’s and don’ts and best practices

Strategic: Focuses on the strategic insight supporting the development and implementation of an action plan

PERSPECTIVE

Business:Targets business leaders or IT professionals who need to understand the challenges and opportunities from a business, organizational or cultural perspective

Technology: Aids IT professionals who need to understand the challenges and opportunities from a technology perspective

Virtual TracksF. Supportingthedigitalbusiness

G. I&OLeadership

H. Cost

08:30–20:00 RegistrationandInformation

08:45–09:15 Tutorial:OrganizationsCanBenefitFromITILandDevOps Ian Head H Tutorial:DecodingtheI&OAutomationMarketLandscape—WhatDoYouNeedandWheretoStart? Vivek Bhalla

09:30–10:45 Summit Opening and Welcome Presentation: IT Operations in 2020: Ideal or Irrelevant Milind Govekar and Biswajeet Mahapatra G

10:45–11:15 RefreshmentBreakinSolutionShowcase

TRACKS A. Emerging Trends in IT Operations B. DevOps: From Hype to Reality C. Infrastructure Innovation D. Building Bimodal IT Operations E. ITSM Leap: The Road to Higher Maturity

Workshops Analyst-User Roundtables

11:15–12:00 OutoftheDarkAges:NewWaystoMobilizeLegacyApps Joachim Herschmann F H

ScalingDevOpsInitiativesGeorge Spafford

TheImpactofNewTechnologyTrendsonERPInfrastructure Phil Dawson

PerformanI&OSkillsGapAnalysistoSupportaBimodalandDigitalBusinessFuture Ed Holub G

Re-thinkingAPMinaDigitalBusinessEra Will Cappelli F

11:00 – 12:30 Workshop:FocusonTheseSixKeyFinancialMetricstoHelpDetermineVendorViability Kevin Knox H

11:00 – 12:00 Roundtable:HowBesttoConsolidateandMigrateDataCentersandI&O Tiny Haynes

12:00–13:15 LunchintheSolutionShowcase 12:10 – 12:30 MagicQuadrant:ITSSM Chris Matchett 13:00 – 14:00 Roundtable:ExperiencesfromMobilizingLegacyApplicationsJoachim Herschmann F

13:15–14:00 ForgingaNewApplications/OperationsPartnershipEd Holub

SevenStepstoStartYourDevOpsInitiative Ian Head H

ModernizingBackupandDRStrategyinanEraofCloudandBigData Robert Rhame

LearningFromtheMastersinPrivateandHybridCloudComputingBiswajeet Mahapatra H

BusinessValueDashboards—YourPathwaytoBusinessImpactAlignment Pankaj Prasad H

13:15 – 14:45 Workshop:LeveragingGartner’sI&OMaturityModeltoDriveImprovements Ed Holub H

14:15–14:45 SolutionProviderSessions

14:45–15:15 RefreshmentBreakinSolutionShowcase 14:50 – 15:10 MagicQuadrant:CloudEnabledManagedHostingEurope Tiny Haynes15:00 – 16:00Roundtable:DevOpsTooling—LessonsLearned Ian Head

15:15–15:45 CaseStudy:I&OAgility:HowJohnLewisSurvivedBackFridaySimon Skelton, Application Operations Manager, John Lewis IT

CaseStudy:Pernod-Ricard:ContinuousImprovement:AreCloudServicesProvidingNewFeaturesandChangestooFast? Antonio Eguizabal, CTO Europe & Africa, Pernod Ricard

CaseStudy:Trainline:HowtoModernizeApplicationsandCreateaData-DrivenCultureinaContinuousDeliveryEnvironmentMark Holt, CTO, Trainline

15:15 – 16:45 Workshop:BVD/BuildI&OMetricsthatMatter,CommunicateValuetotheBusinessKevin Knox

16:00–16:45 HowandWhenWillMicrosoftReplaceYourPhoneSystemSteve Blood H

EnergizingReleaseManagementwithAutomation:TheHeartbeatofDevOps George Spafford H

TheDarkSideofPaymentCardSecurity Jonathan Care F

TheImpactofIoTforITOperationsandYourBimodalStrategyMilind Govekar F G

RenovateYourCMDBtoImproveBusinessOutcomes Chris Matchett

17:00–17:45 Guest Keynote: Balancing Control and Agility: The Journey Across The High Wire Philippe Petit, French Renaissance man and world famous high-wire artist

17:45–20:00 NetworkingReceptionintheSolutionShowcase

07:30–17:15 RegistrationandInformation

08:30–09:30 Gartner Keynote: Industries Will Become Fluid in the Era of Digital Business Miriam Burt G

09:30–10:15 Guest Keynote: Absolute Power, Absolute Responsibility — The True Force of the Digital Revolution Andreas Ekström, Journalist, Author and Digital Futurist G

10:15–10:45 RefreshmentBreakinSolutionShowcase

10:45–11:15 SolutionProviderSessions 10:45 – 12:15 Workshop:ManagingthePCIDSSAssessmentJonathan Care 11:30–12:15 ApplyingAssetManagement

DisciplinetoCloud,VirtualandMobileAssets Will Cappelli H

ITOperationsCostOptimization:JourneyNeverEndsBiswajeet Mahapatra

HowToMakePublicCloudSecurityaReality David Groombridge

BuildingaVirtual,AgileInfrastructurePhil Dawson H

CanImmatureI&OReallyRuntheBusiness? Kevin Knox H

11:30 – 12:30 Roundtable:WhyAren'tyouEntirelyintheCloudAlready? Tiny Haynes

12:15–13:15 LunchintheSolutionShowcase 12:20 – 12:40 MagicQuadrant:NPMD Vivek Bhalla 13:00 – 14:00 Roundtable:TheFutureStateofStorage2017Robert Rhame

13:15–13:45 TothePoint:ClosingtheInnovationGapwithMajorVendors David Groombridge

TothePoint:TheFutureofEndpointManagement Terrence Cosgrove

TothePoint:HowtoBuildStrongerSLAswithaCloudCommunicationsServicesFramework Steve Blood

TothePoint:OrganizingYourI&OTeamtoSupportBimodalITCapabilities Ed Holub G

TothePoint:StopChasingthePurpleUnicornofServiceSupportBenchmarks Chris Matchett

13:15 – 14:45 Workshop:UsingtheStrategicTechnologyMaptoPriortizeInvestmentsinIoTMiriam Burt

14:00–14:30 SolutionProviderSessions

14:45–15:15 CaseStudy:Enablinga24/7Real-TimeITIncidentResponseatCBRFashionGroup Gerrit Grote, IT Infrastructure Administrator, CBR Fashion Operations GmbH

CaseStudy:HowBombardierTransitionedtoaSelectiveSourcingStrategyofitsITInfrastructureandReducedOperationalCostThomas Leidenbach, Head of Information Services, Bombardier

CaseStudy:UsingTechnologytoDriveInnovationtoWinCustomerLoyaltyandRetentionShay Guttman, CIO, O.P.S.I (International Handling) Ltd

15:00 – 16:30 ContractNegotiationClinic:InfrastructureOutsourcingandCloudIaaS David Groombridge

14:30 – 15:30 Roundtable:ExperiencesFromPuttingaMobilityCenterofExcellenceinPlaceJoachim Herschmann

15:15–15:45 RefreshmentBreakinSolutionShowcase

15:45–16:30 ToPacketorNottoPacket:AnEvolutionofNetworkMonitoringStrategies Vivek Bhalla

AchieveDevOpsSuccessbyCombiningIaaSandPaasforContinuousDelivery Milind Govekar H

InfrastructureAgilityScenarioPhil Dawson F

AssetManagementinaBimodalWorld Will Cappelli

GartnerITMonitoringScenarioPankaj Prasad

15:45 – 16:45 Roundtable:WhataretheChallengesandOpportunitiesSurroundingDevOpsAdoption? George Spafford

16:45–17:15 TothePoint:IdentityProofingforSecurePayment Jonathan Care

TothePoint:HowCanITChangeManagementCopeWiththeVelocityofDevOpsChanges?George Spafford

TothePoint:FutureofInfrastructureMonitoring Pankaj Prasad

TothePoint:ContinuousConfigurationandComplianceinaBimodalWorld Terrence Cosgrove H

TothePoint:DiversityintheI&OOrganization Kevin Knox and Miriam Burt

17:15 SummitClose

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The Apcera trusted cloud platform is a highly secure, policy-driven multi-cloud platform for cloud-native applications, containers, microservices and legacy applications. Apcera enables developers to use any modern tool or software they want while giving IT Operations the assurance that infrastructure is safe and secure. Teams develop, deploy, orchestrate and govern diverse workloads across on-premises infrastructure and multiple cloud providers, private and public. With Apcera, Global 2000 companies innovate at speed with full confidence and trust. www.apcera.com

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SMA Solutions is a global automation expert that offers easy to use, reliable and innovative automation solutions that integrate entire businesses and improves operational efficiencies.www.smasolutions.it

Methode Data Solutions Group is a global developer of custom engineered and application-specific Data Center products and solutions, all designed to carefully manage risk.www.methode-datasolutions.co.uk

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FAST LTA specializes in cold storage. Our storage solutions have been expressly and categorically developed for the secure and cost-effective safeguarding of digital data. www.fast-lta.com

Interxion is a leading provider of carrier- and cloud-neutral colocation data-centre services in Europe, supporting over 1,500 customers through 41 data centres across 11 countries. www.interxion.com

Sumerian’s predictive capacity planning takes the guesswork out of your future IT — ensuring you deploy the right resources, at the right time and right cost. www.sumerian.com

PrinterLogic empowers organizations of all sizes to eliminate print servers and simplify the management, migration and deployment of printers.www.printerlogic.com

Tintri challenges the storage quo with a system built specifically for virtualized and cloud environments. Tintri is smart storage to realize your virtualization vision. www.tintri.com

xMatters enables any business process or application to trigger two-way communications throughout the extended enterprise. This cloud-based solution allows for enterprise-grade scaling and delivery during time-sensitive events. www.xMatters.com

More than 30,000 companies use Puppet’s open source and commercial solutions to adopt DevOps practices, achieve situational awareness and drive software change with confidence.www.puppet.com

SanDisk, a global leader in flash memory storage solutions, delivers flash storage solutions used in data centres, embedded in smartphones, tablets, and laptops, and trusted by consumers worldwide. www.sandisk.co.uk

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VMware is a leader in cloud infrastructure and business mobility. With VMware’s One Cloud, Any Application, Any DeviceTM architecture for IT, organizations are creating exceptional experiences by mobilizing everything; differentiating and responding faster to opportunities with modern apps hosted across hybrid clouds; and safeguarding brand and customer trust with a defense-in-depth approach to cybersecurity. VMware has more than 500,000 customers and 75,000 partners worldwide.learn.vmware.com/CustomerMeetingForm?eventcity=36958

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