I Seat No.

GANP AT UNIVERSITY M.B.A. SEMESTER-IV EXAMINATION

APRIL-MAY 2013

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IV AOlEMI ENTREPRENEURSHIP AND MANAGEMENT OF INNOVATIONS

TIME: 3HRS. Marks:40 Instructions:

1. This is a closed book examination. 2. All the questions are compulsory. 3. Figures to the right indicate the marks of an individual question.

Q # 1 Explain in detail the type of new products. "Mapping the consumption (06) chain" is one of the effective ways of involving customers in a new product development process which may suggest the firm how consumers buy and use the product. In this light, map the consumption chain for a smartphone and suggest the possible improvements in how a smartphone is sold?

Q # 2 Explain in detail the characteristics of venture capital financing? How (06) venture capital financing differs from other sources of financing?

Q # 3 Define a business cluster with its characteristics. What are the main activities (06) in cluster development? Are special economic zones (SEZ) designed to be business clusters? Discuss.

Q # 4 "Innovation is the creation and transformation of a new knowledge into new (06) products, processes, or services that meet market needs". In this light discuss in detail why we need innovation?

Q # 5 "In India, meeting with the most important legal compliances is a crucial (16) step for entrepreneur to stmt up his/her business." In this light, explain several laws that entrepreneur has to comply while starting up a business.

END OF PAPER

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Seat No. __ _

GANP AT UNIVERSITY MBA SEMESTER-IV EXAMINATION

MARCH- JUNE 201~ IV A02MCS MANAGEMENT CONTROL SYSTEMS

TIME:3HRS. WT.:40 MARKS

Instructions: I. Figures to the right indicate marks of each question. 2. Be precise in your answer and write to the point. 3. Show necessary working as a part of your answer.

Q # 1 One of the criticisms frequently leveled at industrial management is that although control 08 systems are introduced into units, these are rarely integrated with one another. Discuss the statement in the context of goal congruence.

Q # 2 1. In deciding incentive, what performance criteria should be considered for the 08 responsibility centre? How should bonus be determined?

2. How and why EVA is considered superior to ROI. Support your answers with illustrations.

Q # 3 Division A of PQR Company manufactures product X. which is sold to division B as a 08 component of product Y. Product Y is sold to Division C. which uses it as a component in product Z. product Z is sold to customers outside of the company. The intra company pricing rule is that products are transferred between divisions at standard cost plus a I 0 percent return on inventories and fixed assets. From the information provided below. calculate the transfer price for product X and Y and the standard cost for Product Z.

Standard cost er unit Material purchased outside Direct labor Variable overhead Fixed overhead per unit Standard volume Inventories( average) Fixed assets(net)

Product X 4.00 2.00 2.00 6.00

20000 140000 60000

p;:~d;~t-Y T P;o~iuct Z - --·-6.00 2.00 2.00 4.00 2.00 4.00 8.00 2.00

20000 20000 30000 60000 90000 32000

The present selling price for product Z is Rs. 40. Listed below are a series of possible price reductions by competition and the probable impact of these reductions on the volume of sales if Division C does not also reduce price.

• Possible competitive price: Rs.40, Rs.37, Rs.34, Rs.32, Rs.28 • Sales volume if price of product Z is reduced to competitive levels. 20000 for all

levels. • Sales volume is price of product Z is maintained at Rs. 40.: 18000. 16000. 12000.

8000,2000 With transfer price calculated in above problem, is division C better advised to maintain its price at Rs. 40 or to follow competition in each of the instances above?

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Q#4 (A) Explain Porter's five force model and its importance for strategy formulation.

(B) How would you determine the profitability of profit centers? Explain the methods that could be used in this context.

08

Q # 5 A typical division of XYZ Company had financial statement as shown in below table. 08 Accounts receivable were billed by the division, but customers made payment to bank accounts maintained in the name of company and located throughout the country. The debt item on the balance sheet is a proportionate part of the corporate 9 percent bond issue. Interest on this debt was not charge to the division .

Balance Sheet Assets Amount Liabilities Amount

Cash 100000 Accou_~,~~pay~bl_e . 400000 - -- - -·-·-·--

Accounts receivable 800000 : Debt I 700000 ·----+··-----······ -----··- -· . --· --

Inventory 900000 Equity 1300000 --Plant and equipment cost 1000000 Depreciation (straight line) -400000 Plant and equipment, net 600000 Total 2400000 2400000 --- -

Income Statement Sales 4000000 Cost, other than those listed below 3200000 Depreciation 100000 Allocated share of corporate expenses I 00000

I Income before ta~-· - · -------~-600000-L--------·--·--·-·-··- . .. --··-- ····· -· -'·· ··---·-----·-

Recommend the best way of measuring the performance of the division manager. If you need additional information , make the assumption you believe to be most reasonable.

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GANPAT UNIVERSITY M.B.A. SEMESTER-IV EXAMINATION

April/May 2013

Seat No. __ _

IVA05WCM WORKING CAPITAL MANAGEMENT TIME: 3 HRS Instructions:

(1) It is a closed book examination (2) All questions are compulsory. (3) Figures to the right indicate the weightage of the question

Marks: 40

Q#l It is January and XYZ Ltd wishes to prepare monthly cash forecast over the next (6) four months. Sales for the month of December were Rs 13, 00,000. The expected sale for the next four months are

10,00,000 13,00,000

30% of the firm's sales are in cash. The remaining is collected in the month following the sale (there are no bad debts). Disbmsements consisted of payments for raw materials, direct labor, other operating expenses, purchase of fixed assets and taxes. Cost of sales are 75% of sales. Of those cost of sales 38% are raw material costs and 62% are direct labour costs. Direct labour costs are paid in the month incurred, while raw materials are purchased on net 30 days term. Other operating expenses total 1, 50,000 per month. Expenditure for fixed assets of 1,00,000 are to be made in February and April and tax payment ofRs. 90,000 are to be made in January and March. As of January 1 there is cash balance of Rs. 75,000. The firm keeps a cash balance equal to 10% of months cost of sales. Generate monthly cash forecast for upcoming four months.

Q#2 A company's requirements for ten days are 6300 units. The ordering cost per order ( 6) is Rs.1 0 and the carrying cost per unit is Rs.0.26. The following is the discount schedule applicable to the company:

Lot Size 1-999 1000-1499 1500-2499 2500-4999 5000- and above

Discount per unit (Rs.) 0

0.01 0.015

0.03 0.05

Determine the Economic Order Quantity

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Q#3 The XYZ Company currently makes payments by cheq ues. The ABC Company, a ( 6) supplier, has requested that XYZ allow ABC to debit their account 1 0 days after the invoice date. XYZ currently pays ABC with a cheq ue mailed 30 days after the invoice date. It takes an average of 5 days for the che ques to be cleared through XYZ accounts. The Average payment to ABC is Rs 60 0. It costs XYZ an average of Rs 12 to process the cheque through their accounts payable department. These costs will be eliminated by the proposed procedure. Th e opportunity cost of funds to XYZ is 10%

a) Should XYZ accept ABC's offer b) XYZ has received a similar offer from TNK C ompany. Payment to TNK

Company average Rs 6000. All the other i nformation is unchanged. Should XYZ accept TNK's offer?

Q#4 Write short notes on the followings: ( 6) a) Letter of Credit b) Bill of Exchange c) Euro notes and Euro commercial paper d) Just-in time inventory system

Q#5 Golden Syntex has annual sale of Rs 24,00,000. The sel ling price per unit is Rs 10 ( 6) Required rate on investment for Golden is 20%. A vera ge cost is Rs 9 per unit.Annual collection expenditure is Rs 50,000 and the percentage of default is 3%. Credit terms are two months. Golden syntex is con sidering the change in credit policy either by following Programme A or Prog ramme B.

Programme A Pro ramme B Average collection 1.5 months 1 month period Annual collection 75,000 1,50,000 expenditure %of default 2% 1%

Determine which collection programme Golden syntax should follow?

Q#6 Explain how a lock box works and how the use of a loc kbox can increase the (5) ! present value of a company?

Q#7 Critically examine the Heuristic Approach to receivabl e management. What are (5)

I' the factors that are considered in Heuristic approach an d how weights are assigned to them

END OF PAPER

Page 2 of 2

GANPAT UNIVERSITY M.B.A. SEMESTER-IV EXAMINATION

April-May 2013

Seat No~

IVA07SFM STRATEGIC FINANCIAL MANAGEMENT

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TIME:3HRS. Marks: 40. INSTRUCTION:

• This is closed book examination. • Right hand side indicates marks. • Answer to the point. • Give appropriate example when needed.

Q # 1 (12) (A) Discuss types of mergers from economic standpoint. (B) Demonstrate sensitivity analysis using discounting cash flow method for valuation. (C) Discuss lease, hire purchase and borrow-buy as an option for the use of equipment and

machinery.

Q # 2 (8) (A) Show the similaricy and differences between strategic alliances and joint venture (B) Define following (Any four):

I. Split-ups II. Spin-offs

III. Pac man defense IV. Poison pills V. Golden parachutes

Q # 3 Read following: (6)

Case of In dina Oil Company (IOC) and Bongai Refinary Limited (BRL) merger

During recent time, IOC announced acquisition of BRL, one of the well known company engaged in oil refining business. IOC management decided to acquire BRL in exchange of IOC share to BRL share. IOC and BRL management came together and negotiated for' ratio based on average closing price of both stocks on National Stock Exchange (NSE) fur the last week. Data for the closing price (in Rs.) for the last week were 95, 97, 99, 98 and 96 for the BRL and 405, 408,411, 410 and 406 for the IOC.

However, next day opening price for BRL is found to be Rs. 94 and IOC is found to be Rs. 414. Thus, price of BRL started increasing and IOC started decreasing to balance the exchange ratio. Increase in price of BRL and decrease in price of IOC found to be same in rupee term during trading. Also, within next two trading hours price reflects as per its exchange ratio announced by both companies management.

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You are required to calculate exchange ratio for acquisition of the BRL. Based on exchange ratio you are required to explain steps for arbitrage on next day. Also, calculate price of equilibrium after next two trading hours.

Q # 4 (6) (A) The SK Ltd discounts the bills of its clients at the rate specified below:

1. LIC - backed bills, 26 per cent per annum 2. Clean bill, 32 per cent per annum

You are required to compute the effective rate of interest implicit in the two types of bills assuming usance period of (a) 180 days for LIC- based bill and (b) 60 days for the clean bill and value ofthe bill, Rs.1000.

(B) The pre-tax expected rate of return for the HLL is 24 per cent for a five-year non­cancellable lease. The annual lease rental would be a) Stepped at 10 per cent over the period. b) Ballooned rental with 30 and 40 per cent of present value of lease collected at last

two years. Compute the lease rental per Rs.1 000.

Q # 5 Read following: (8)

Financial Restructuring of IKF Financial Ltd.

IKF financial ltd. decides to raise debt up to point it becomes 77.5 per cent of the pre­recap market value of equity. It has market value per equity share is Rs. 24. It has total outstanding shares 10 lacks out of which 1 lacks shares owned by management. IKF decides to make payment of not only raised debt (Rs.176 lacks new debt plus 10 lacks old debt), but also by drawing down Rs.40 lacks of available cash, a total of Rs.216 lacks to its shareholders.

Pre-recap net operating income earned by IKF is Rs.30 lacks. Pre-recap cash, other current assets and long term assets, net are Rs.50 lacks, Rs.l 00 lacks and Rs.120 lacks respectively. Also, pre-recap noninterest bearing ST debt and short term interest bearing debt @ 10 per cent are Rs.60 lacks arid Rs.l 0 lacks respectively. Book value of equity pre-recap is Rs.200 lacks.

IKF raise debt fund through senior long term debt @ 12 per cent and subordinated debt @ 15 per cent ofRs.lOO lack1tand Rs. 76lacks respectively. Ifpost-recap stub price is expected to fall to Rs.4 and management receives equity stub instead cash benefit what is new ownership proportions?

You are also req~ired to show pre-recap and post-recap balance sheet and interest coverage ratio analysis. What is you conclusion regarding financial restructuring of IKF financial Ltd.? '

END OF PAPER

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Seat No.

GANPAT UNIVERSITY M.B.A. SEMESTER IV EXAMINATION

APRIL-MAY 2013

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IVA06IFM INTERNATIONAL FINANCIAL MANAGEMENT

Time: 3HRS Marks: 40

Q#l Explain the following terms in short (06) 1. Leading and Lagging 2. Global Depository Receipt 3. Indirect Quote 4. Economic Exposure 5. Country Risk 6. Interest Rate parity

Q#2 What are the factors that influence cross border (06) investments? Explain their impact on capital budgeting decisions.

Q#3 What are different types of Exchange Rate Exposures? Describe (06) the techniques used to manage Transaction Exposure.

Q#4 Suppose you have $ 1, 00,000 to invest in Swiss equity market. (12) Nestle is a major blue-chip firm and is trading at SFr 666. The current exchange rate is 1.50 SFr/$.

a. How many shares of Nestle can you buy? b. Suppose the share price rises to SFr 800 over one

year. Calculate the percentage return on your investment in SFr terms. Calculate the dollar return in the following cases:

1. The Spot rate remains the same 2. The US$ appreciates to 1. 70 SFr/$ 3. The US$ depreciates to 1.35 SFr/$

c. Make the same calculation as in (b) above but assume that at the end of the year share price is SFr 666.

d. Make the same calculation as in (b) above but assume that at the end of the year share price is SFr 600.

Q#5 "The changing international financial system poses new (06) challenges for finance managers in developing countries". Explain.

Q#6 Write a short note on (04) With Resource Letter of Credit

END OF PAPER

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Seat No.

GANPAT UNIVERSITY MBA SEMESTER- IV EXAMINATION

APRIL- MAY 2013 IV A06SHRJ :STRATEGIC HUMAN RESOURCE

·MANAGEMENT

TIME:3HRS. Instruction:

1. All questions are compulsory. 2. Figures at right side indicate respective weightage for a question. 3. This is close book examination.

Q # 1 How HR can influence organizational performance? Explain.

Q#2 Do you think investment in training and development justified? How?

Q#3 Write short note on employee assistance programs.

Q#4 Describe importance of strategically oriented compensation system.

Q#S Write short note on workforce diversity.

END OF PAPER

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Marks: 40

(8)

(8)

(8)

(8)

(8)

Seat No.

GANPAT UNIVERSITY M.B.A. SEMERSTER-IV EXAMINATION

APRIL-MAY 2013

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IV AOSLEH LEGAL ENVIRONMENT OF HRM TIME: 3HRS

Instructions: 1. It is a closed book examination. 2. Figures to the right indicate the individual marks of each question.

Q # 1 Write short notes on the following (A) Occupational Diseases (B) Provisions of safety as per The Factories Act, 1948.

Q # 2 Critically evaluate The Maternity Benefit Act, 1972.

Marks: 40

(8)

(8)

Q # 3 What are the major provisions for registration of Trade Unions as per The (8) Trade Unions Act, 1926? Briefly explain the difference between Registration & Recognition of Trade Unions.

Q # 4 Describe the role of collective bargaining in wage negotiation & employee (8) welfare.

Q # 5 What is the influence of HRM practices on industrial relations practices? (8) Explain.

'END OF PAPER'

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Seat No.

GANPAT UNIVERSITY M.B.A. SEMESTER-IV EXAMINATION

April-May 2013 IV A07IHR International Human Resource Management

TIME: 3HRS. Instructions:

MARKS: 40

1. Figure at right side indicates marks. 2. Draw figures if required.

Q# 1

Q#2

Q#3

Q#4

Q#5

As a newly appointed project manager of research team, you consider that you will be able to 5%.' manage the project virtually from your office in London, even though the other six members are located in Munich. This will solve your personal dilemma as your family does not want to be relocated. The project has a 6-month deadline. What actors should you need to consider in order to make this virtual assignment effective?

What are the factors moderating the performance of International Assignments? 5%

Explain the model of Mendenhall, Dubar and Oddou for Cross cultural Training. 5%

What are the key components of an international compensation program? Explain in detail. 10%

You have been asked to accept an international assignment that involves working in Nigeria 5% for 2 years. Following the general trend your employer will not provide a post-assignment job guarantee. You realize that the probability of unemployment when the assignment is finished is rather high. Why would you accept the international assignment, give the reasons?

Q # 6 Explain the cross cultural communication and negotiation practice of Germany, Japan, and 10%1

USA.

END OF PAPER

Seat No. ----GANP AT UNIVERSITY

M.B.A. SEMESTER-IV EXAMINATION APRIL-MAY 2013 IV A07RMA RETAIL MANAGEMENT

TIME: 3HRS. Marks: 40 Instructions:

1. 1. It is a closed book examination. 2. All questions are compulsory. 3. Figures to the right indicate weightage of the question.

Q#l Define Retailing. What are the drivers of growth for Indian Retail (5) Industry? Give appropriate examQles to substantiate your _p_oints.

Q#2 What are store formats in retail parlance? Briefly explain any three key (5) store formats with examples.

Q#3 An important feature of store planning is location planning followed by (5) site selection. In this context mention the important factors a retailer should consider while selecting the location for his store? Discuss with some relevant examples of retailers in your city.

Q#4 Define POP. How would a retailer enhance the performance of POP (5) communication in a variety store?

Q # 5 What is Visual Merchandising? Discuss important components of (5) Visual Merchandising.

Q#6 Define the following terms: (10) a. Anchor stores b. E-tailing c. Trading area d. Retail Merchandising e. Retail Information System

Q#7 Read the case and answer the questions: (5) Bharti group of Industries has tied up with an International retail chain 'WALMART' to open various cash and carry stores in wholesale segment. To start with, they have opened their first store in Amritsar (Punjab) and now are gradually expanding to other important Tier I and Tier II cities across India. They have appointed you as a consultant to advise them in various decision areas involved in Retail Management and want to seek your advice to ensure success of their operations. Questions: (a)What are the merchandise management decisions involved and what advice you will give for category management and planning? (b) What performance measures you will suggest to measure the _performance of their retail outlets?

END OF PAPER

PAGE (1) OF (1)

TIME:3HRS. Instructions:

GANP AT UNIVERSITY M.B.A. SEMESTER-IV EXAMINATION

MARCH-JUNE 2013 IV A05SMA SERVICES MARKETING

I. All questions are compulsory. 2. Weightage is given on the right side of the question. 3. This is a closed book examination. 4. Write to the point and precise answers.

Q#l What is a service blueprint? What are the key components of a service blueprint?

Marks: 40

(6)

Q#2 When should a firm consider offering a service guarantee? What are characteristics of (6) a good service guarantee? Of a poor guarantee?

Q#3 Discuss the four common types of constraints (time, labor, equipment, and facilities) (6) facing service businesses and give an example of each.

Q#4 What distinguishes service offerings from customer service? Provide specific (6) examples. Why might customer actions and attitudes cause gap 3 to occur?

Q#5 What are four sources of pleasure (or displeasure) in service encounters? Why is a (6) service encounter often called the "moment of truth"?

Q#6 What do we mean by the term service expectations? Should service marketers always (6) strive to delight their customers? Why or why not?

Q#7 Discuss the Critical Incident Technique. What are the advantages of using this (4) particular methodology?

Seat No. ----GANP AT UNIVERSITY

M.B.A. SEMESTER- IV EXAMINATION APRIL-MAY 2013

IV A06SMB STRATEGIC MARKETING AND BRAND MANAGEMENT

TIME: 3HRS. Marks: 40

Instructions:

1. Be precise. Substantiate your answer with suitable example

2. Figures on the right side indicate marks.

Q # 1 Evaluate the Times of Times in terms of its competitors. How well is it (8) positioned? What are its points-of-parity and points-of-difference in its business areas? In what segments of its business does Times of India face the most competition? Devise the strategies for long term sustainable growth of TOI in the wake of e-version against print version of the same.

Q # 2 "When it comes to developing a brand, name is the single most important (6) decision which can be taken by the marketer himself. The rest is decided by customers depending on how distinct the service or product is, when compared to that of the competitors." - Agree or Disagree? Justify your statement with suitable example.

Q # 3 Critics argue that the BCG portfolio model sometimes provides misleading (6) advice concerning how resources should be allocated across SBUs or product markets. What are the some of the possible limitations of the model? What might a manager do to reap the benefits of portfolio analysis while avoiding at least some shortcoming you have identified?

Q # 4 By the late 1980s IBM had recast its approach in its market driven quality (6) campaign along the Jines: 'if we can be the best at satisfying the needs and wants of customers in those markets we choose to serve, everything important will follow '. Evaluate the statement in the context of different marketing approaches.

Q # 5 "All of the four Ps --not just promotion- have important roles to play in the (6) creation and maintenance of brand equity."- How? Support your argument with suitable example.

Q # 6 Explain the marketing strategies for mature and decline market with suitable (8) example.

END OF PAPER

GANPAT UNIVERSITY

M.B.A. SEMESTER- IV EXAMINATION

APRIL-MAY 2013

IVA08IMA INSURANCE MANAGEMENT TIME: 3HRS Instructions:

1. Figures to the right indicate marks of each question. 2. All questions are compulsory. 3. This is closed book examination

Q#l Why insurance sectors arc open up for private players? Discuss the major challenges faced by of insurance sector currently.

Q#2 What is health insurance? Discuss types ofhealth insurance policy

Q#3 Discuss the IRDA regulation for Licensing of Insurance Agents

Q#4 Discus the role of Ombudsmen in the Protection of Policy Holders Interests

Q#S Discuss the process of registration for insurance company as per norm of IRDA

Q#6 Write Short Notes on : (A) Fire Insurance (B) Surveyors and Loss assessors

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Seat No., __

GANPAT UNIVERSITY M.B.A. SEMESTER-IV EXAMINATION

April-May 2013 IV A08MHS MANAGING HOSPITALITY SERVICES

TIME: 3 HRS. Marks:40 Instructions:

1. This is a closed book examination. 2. All questions are compulsory. 3. Figures to the right indicate marks of each question. 4. Be precise and to the point in your answers. Substantiate your answers with suitable examples.

Q # 1 Describe the various types of rooms you will find in a hotel with their bases of (6) charges.

Q # 2 Write a note on scope of Hospitality Industry. You also need to illustrate an (6) organization structure of any large hotel.

Q # 3 "Various types of food services require varieties of services"- explain the statement (6) in light of some practical illustrations.

Q # 4 Explain the procedures of renewal, suspension and termination of the license for the (6) hotels.

Q # 5 What are the different bases of charging the room rent? A package rate is beneficial (6) for guest as well as the hotel. Comment.

Q # 6 Write a short note on. (10)

(a) Sarai Act-1867 (b) Prevention of food Adulteration Act-1954

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