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Light presentation about Games and their use in elearning. The work is presented by Tata Interactive; the elearning company.
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Your Industry Faces Challenges
Rapidly changing business needs
Higher service
level benchmarksReducing Time-to-competence
Changing demographics
Need for a multi-
skilled workforce
High attrition
IntroducingGame Based Learning (GamBL™)
GamBLs™ Philosophy
"Play is an important part of the learning experience. When we enjoy learning, we learn better"
- Rose and Nicholl
“People rarely succeed in what they are doing unless they have fun in what they are doing.”
– Dale Carnegie
“Game based learning is ideal for materialthat is not intrinsically motivating to anyone
but needs to be learnt.” – Mark Prensky
GamBLs™ Pitch
Active participationPassive involvement
“I want to finish this game… and play again!”
“I have to finish this training!”
Intrinsic Motivation: Just the game and my skills
Extrinsic Motivation: Trainer, Boss, Career
May be enforced, but is also “fun”: achieves user buy-in
Natural resistance to “enforced” training: may not achieve user buy-in
Exciting, immersive environmentsDull, boring material
The GamBL WayThe Traditional Way
GamBLs™ (P3) Instructional Model
GamBLs™System
PLAY
PRACTICE
PERFECT
International Recognition
World Wide Learn identifies Game Based Learning as one of the “… ten vital trends that will influence the growth of e-learning over the next ten years .“
http://www.worldwidelearn.com/elearning-industry/trends.htm
Banking on GamBLs™
Banking Knowledge
Examples: Induction, Policies, Regulations, KYC
Potential: All Employees
Possible Game Styles: Game show competitions, Action, Spots games
Banking Processes And Procedures
Examples: Document Verification, Legal and Regulatory Compliance, Banking Transactions
Potential: Employees (Front-end staff, managers, support staff)
Possible Game Styles: Sequencing games, Strategy games, Adventure games, Simulation games
Product Knowledge
Examples: New Products and Services like Loans, Credit Cards
Potential: Front-end staff, Sales force, Managers, Support staff, New employee, Customers
Possible Game Styles: Persistent state games, Role-play games, Adventure games, Detective games
Software Skills
Examples: Customized banking software, SAP
Potential: Employees (Front-end staff, managers, sales force, support staff)
Possible Game Styles: Simulation games
Soft-Skills
Examples: Tele-marketing, Customer Service, Sales training
Potential: Employees (Front-end staff, managers, support staff)
Possible Game Styles: Role playing games
Analytical Thinking and Decision Making
Examples: Financial Analysis, Portfolio Management, Budgeting, Branch management
Potential: Employees (Analysts, managers)
Possible Game Styles: Role-play games, Detective games, Multiplayer interaction, Adventure games, Strategy games
Technical Scrutiny of Cheques at RPC
Cash Payment against Cheques at Teller
KYC – Savings Account Opening Game
Games in BFSI• Merril Lynch Games
– Cyber IPO Game– Virtual Mergers & Acquisitions– Digital Debt Game
• American Institute of Certified Public Accountants– The Turnaround Game– Catch Me If You Can (I and II)– Money Means Business– BizzFun
• Tomy Co. (Japan)– The bank of life (piggy bank)
• Japanese Bankers Association– My dream and Bank
• ICICI Bank– Cheque-Mate game
… for• Recruitment• Induction• Branding• New Product Launch• Processes• Regulatory requirements• Business Strategy• Programming skills• Soft Skills• Product awareness• Customer• Advertising• Propaganda
Any Questions?
For more information, Please contact:Chandra Shekhar Ghildiyal
Deputy Head, Game Based LearningTata Interactive Systemswww.tatainteractive.com
