®

The Friendship of Business

Bay Shore, NY • Fontana, CA • Fairfield, OH Vol. 38 • Spring 2016

GGOOOODDTT MMEESS

During my 33 years of doing business at DuroDyne, I have dealt with hundreds, if not thou-sands, of people in many capacities: employees,vendors, customers, lawyers, accountants,bankers, and others. One of the most importantlessons I have learned is that doing business withpeople you do not trust, respect, or like makesone’s job very stressful and truly undesirable.Human instinct, of course, would have us gravi-tate towards those whom we like and away fromthose whom we do not.

In most relationships, we have control tochoose those whom we want to do businesswith. This is especially important when choosinga service provider who will be handlingsensitive information. You want to make surethe person you select is trustworthy and willprotect your information as you would.

Picking a good vendor is crucial; it woulddefinitely need to be a company withrepresentatives whose characters evi-dence the qualities of trust and honesty.Of course, Duro Dyne does its very bestto provide you with Salespeople whomeet that criteria of honesty and integrity.It usually isn’t hard since our corporateculture is one which rewards us with afriendly, honest, family-like reputation.We surely have some of the best SalesProfessionals in the industry.

But when it comes to customers, we don’t haveas much choice. However, Duro Dyne has beenfortunate to have many loyal, hard-working, long-standing, customers. In fact, many of our customershave become friends.

In my personal experience, I have reallyenjoyed my business relationships. When youhave open communication, and no hidden agendas,

it is very easy to foster long-term, successfulrelationships. I truly look forward to seeing ourcustomers at conferences, shows, or even on asales call. I am happy, and fortunate, to havemany business friendships. A relationship is atwo way street, and having such a great rapportmakes business more enjoyable and successfulfor both parties.

Thank you to my business friends for makingmy job so gratifying. I hope you all feel as blessed in business relationships as I have.

Looks like founder, Milt Hinden(far left) started Randy’s gratifyingrelationships long ago!

DDDD SSIIGGHHTTIINNGGSS

Congratulations toAmerican MetalsSupply on theopening of theirnewest branch inSpringfield, MO. Wewish you muchsuccess with thisadditional location.

GGOOOODDTT MMEESS

American Metals Supply

Published by:DURO DYNE CORP.:

81 Spence Street Bay Shore, NY 11706

631-249-9000www.durodyne.com

Milton Hinden, Founder (1922-2000)Randy Hinden, Publisher

Alyssa Peluso, Editor-in-Chief

DURO DYNE WEST CORP.:10837 Commerce Way, Unit C

Fontana, CA 92337 562-926-1774

DURO DYNE MIDWEST CORP.:3825 Symmes RoadFairfield, OH 45011

513-870-6000

DURO DYNE CANADA INC.:2365 46e Avenue

Lachine, Quebec, Canada H8T 3C9514-422-9760

Arnold-Brown Metals &Supply Co.Arnold -Brown Metalscelebrated their 70thanniversary with anopen house.

Skip Brown, pastowner was an integral part of DuroDyne’s relationship with Arnold -Brown until he passed away in2015. Pictured at right is Skip andhis wife Kathy with Duro Dyne’sPaul Thompson at a HARDIConference in 2007. Skip isremembered fondly by his friends at

Duro Dyne.

We congratulate Arnold- Brown Metals on thisanniversary milestone

and we look forward tomany more years of

camaraderie.

Apprentices of the Local #265 Sheet MetalUnion in Carol Stream, Illinois installinga donated DuroZone® zoning system.Instructor Joseph P. Carone reports theywere impressed with the system.

Fab-Rite Sheet Metal in Des Plains, Illinois recently had anemergency breakdown of another manufacturer’s adhesive pumpand Duro Dyne came to the rescue with our SSFU-Super Spray Fast Universal Pump! Owner Pat Ryan couldn't be happier with Duro Dyne’s service!

Following our customers throughthe generations…

Robbie Thompson of ConklinMetals in 1979, sporting hisfather’s Duro Dyne hat!

Yet another Happy Customer:L.J. Witt, Head counter sales at East Coast Metals, Myrtle Beach SC branch.

Riley Sawyer, enjoying the

comfort Duro Dyne brings.

Our CL18L-WC4 Cable Locks

spotted in use at Mooyahs Burgers, Fries & Shakes in

Birmingham, AL

Our Spring GiveawayHave you ever had to go to Google to figure outthe decimal equivalent of 7/32 of an inch? Andwhat if you had to go further and then put it intothose pesky metrics? Would you know that12.7000 is our halfinch in Europe?Well worry nomore. Our DuroDyne thin and pliable fraction /decimal / metricconversion rulerwill becomeindispensable.Use it with our compliments.

The CMPX Expo is held every other year atCanada’s Metro Toronto Convention Centre. DuroDyne Canada has been exhibiting at this show, forseveral years. This year our 10 x 30 foot spaceshowcased our new GRD Tower, DuroZoneZoning Systems, Dyna-Tite Duct SuspensionSystems and more.

DD Canada

Come Visit Duro Dyne

SMACNA ANNUAL CONVENTIONOCTOBER 16-19, 2016

J.W. Marriott Desert Ridge Resort & SpaPhoenix, AZ

www.smacna.org/annualconventionBooth #601

HARDI ANNUAL CONFERENCEDECEMBER 3-6, 2016Colorado Springs, CO

www.hardinet.org/hardi-annual-conference

Keep up with all upcoming Duro Dyne Trade Shows,Promotions and Give-Aways. Simply email your name to:

goodtimes@durodyne.com

President PatRossetto(l) and

CEO Randy Hinden (far r) visit our Duro Dyne West

facility with Mike Bonilla (middle left)

and Jim Bean (middle right).

Duro Dyne Canada, started in 1959 andhas undergone tremendous growthover the past 57 years including a recent move to a 30,000 sq. ft. facility. Stay tuned for the complete story and more pix in the Summer issue of Good Times.

A Visit West

CMX Expo, Toronto

Duro Dyne MidwestEmployee of the Spring

JUDY DEANLiberty Twp., OH

Claudine Zegzula, DD East’sAccounting Assistant gave birth toprecious baby girl, Danielle LynnMarch 1, 7lbs. 11oz.Congratulations!

Manning the booth:(l to r) Eric Daoust, Duro Dyne Canada’s President Franz Korzer,Doug Cail, Alyssa Peluso, and Terry Koch. Camera shy: Hugues Coursol

GGOOOODD NNEEWWSSCarol Desio, Duro Dyne receptionist retired in April after 25 years of service. She will be enjoying her retirement with her new granddaughter, Jamie Lynn.Carol was the friendly voiceand face you first heard when calling or visiting our

Bay Shore Headquarters.

Friends at Duro Dyne wished her well at a retirement breakfast and

CEO Randy Hinden said a few words while awarding her with the

25 year Duro Dyne Tenure Clock.