FY2013 IS&T Project Report - Aprilist.mit.edu/sites/default/files/about/FY2013 IS&T Project Report... · improvements,-fixed-assets,-data warehouse-reports,-data warehouse-financial-tables-and-workflow.--Currently-only-workflow-is-the-only-outstanding-item

FY 13 Project Listing by Operational Area

DetailFY2013 IS&T Project Report -‐ April.xlsx Page 1 of 34

modified by: D. Segaloffmodified on: 3/21/2013

Area

Project (if a priority project add an

asterisk) SponsorAssociate Director

Project Manager

Business Impact (Problem This Will Solve)

Budget (SWD To Start) or GIB

Project Start date

Project End Date

Revised Project End Date Upcoming Key Milestones

Issues (most critical)

Risks (most critical)

Status (Green,

Yellow, Red)

AS

Day to Day Operations Improvements -‐ Job Scheduling Outsourcing Negotiation phase

Alison AldenMike HowardMarilyn Smith

Bart Dahlstrom

Sophie Wong

Creation of a team to identify, organize and successfully manage the operational needs of SAP related Administrative Systems. The primary goals are to document solution landscape, research application performance management functionality and implement batch scheduler functionality.

GIB 12/3/12 2/28/13Final recommendations w negotiated costs & contract review

Green

AS Support & Enhancements


Bart Dahlstrom

Frank Quern

The project focuses on addressing the organization, process and procedures of Administrative Systems support and enhancement work stream. The primary goals of the project are: significantly reduce the backlog of issues and develop a recommendation for ongoing sustainable staffing and procedure model.

GIB 9/15/11 12/31/13 Green

AS Global Initiatives -‐ Short Term

Mike Howard

Bart Dahlstrom

Bob Casey

The project's goal is to address a number of short term administrative systems needs to support the Singapore-‐MIT Alliance for Research and Technology (SMART). The list of improvements include: document attachments, interface improvements, fixed assets, data warehouse reports, data warehouse financial tables and workflow. Currently only workflow is the only outstanding item.

VPF 4/1/11 TBD

The final workflow deliverable is on hold until it can be prioritized against other initiatives in the VPF queue

Red

AS SAP Portal Bart Dahlstrom

Bart Dahlstrom

Hao Wen Determine the path for SAPWeb and SAPWebSS

SWD 10/1/12 3/31/13 Green

ASApplicant Tracking System Implementation

Wayne Turner

Bart Dahlstrom

Doug WalshSaaS, Reporting, Integration, authentication. Peoplefluent product; could based platform

SWD 11/30/12 6/30/13 Green

AS

Plant Maintenance Realignment Program -‐ Phase II Implementation

Martin Dugal Bart Dahlstrom

Jim Fragala

Implement a redesigned web interface for the user community and redesigned back end processing for the Facilities department

SWD 1/1/13 9/30/13 Kick off Project Green

AS APR 3.0 Implementation

Gerry O'Toole

Bart Dahlstrom

Kevin LyonsImplement the edit functionality created as a results of the APR Edit Prototype project

SWD 9/4/12 4/15/13 Green

AS Segregation of Duties Mike Howard

Bart Dahlstrom

Sandy Pata Role Integration SWD 7/1/12 6/30/13 Approved by ASPCC, Israel, IT Governance

Green




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

AS SAP GRC Mike Howard

Bart Dahlstrom

Siobhan Cunningham

Segregation of Duties Tool SWD 7/1/12 6/30/13 Servers/OS -‐ 12/31; 6 233K SAP install -‐ 1/7/13

restrict production IS&T access

Green

AS Hiring Experience Provisioning Analysis

Wayne Turner

Bart Dahlstrom

Doug WalshProcess & information flows and timing required to provision employees -‐ discovery phase

SWD 11/1/12 1/31/13 01/31/2013: Final Presentation

Green

AS Elana Israel Ruiz Bart Dahlstrom

Bill V.

ES Intelligent Messaging Mary Callahan

Eamon Kearns

Rene Little Enhanced system messaging to aid the advising process.

SWD 2/1/12 TBD Freshman requirements signed off.

Green

ESWork flow and Revision Processing (WARP)

Stu Schmill Eamon Kearns

Madge Lewis SWD 7/1/11 1/1/13 3/1/13 Entering Warranty Period Green

ES Oracle Forms Replacement (Phase 1)

Eamon Kearns

Eamon Kearns

Michelle Manchenton

Removal of Oracle Forms.Convert 150 forms to new Grails, Open Source system

SWD 1/1/12 TBD Yellow

ES Stellar Attendance

Dan Hastings, Christine Ortiz

Eamon Kearns

Derek Jaeger Gradebook no longer used for attendance.

SWD 10/1/11 3/1/13 Beta Release in Fall Green

ES Student Accounts Implementation

Betsy Hicks Eamon Kearns

Lori Singer Streamlined Student Accounts process with enhanced tools.

SWD 7/1/11 6/30/13 Green

ES Enrollment Management

Diana Henderson & Mary Callahan

Eamon Kearns

Rene Little

Over enrollment in classes resulting in students unable to take classes for which they registered.

SWD 2/1/12 TBD Recommendations to sponsors January 2013

Green

ES Digitization of Forms and Petitions

Mary Callahan

Eamon Kearns

Zahida Tahir Removal of paper forms and processes.

SWD 7/1/11 TBD Green

ES Scheduling Implementation

Mary Callahan

Eamon Kearns

Lori Singer Replace high risk application with additional requested functionality.

SWD 1/1/12 TBD Green

ES OSE/WTW upgrade Eamon Kearns

Eamon Kearns

Michelle Manchenton

GIB 3/1/12 1/1/13 3/1/13 Green

ES Early Warning SystemJulie Norman & Mary Callahan

Eamon Kearns

Derek JaegerEasier way to determine if students are having issues with classes.

SWD 4/1/12 TBD Project start.Pilot in Spring 2013

Green

ES NCAA Compliance John Benedick

Eamon Kearns

Michelle Manchenton

Digitizing paper process for athletes, ensuring NCAA compliance

SWD 6/1/12 Summer 2013

Test environment is operational

Green

ES MITSIS to PowerFaids -‐ Phase 1


Eamon Kearns

Eliminate dropbox direct connections; quickwinds that can be handled in a day vs significant enhancements. 2 year project

SWD 6/1/12 12/31/13 Green

ES Google Apps for Stellar -‐ API's

Dan Hastings Eamon Kearns

Derek Jaeger SWD 10/1/12 Spring 2013 Green

ES MITSIS upgrading to Oracle 11

IS&T ADs Eamon Kearns

Zhida Taher Next Version of Oracle forms -‐ need to move to Java 7

SWD 7/1/12 9/15/13 Green




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

DM Database migrations to 11G

Database Admin

Mary Weisse

Rob Grenier

The database administration has a long term goal of moving all Oracle database to Oracle version 11.2. Currently we are approximately 28% of the way there. The databases, current version, and assigned DBA can be found at: https://wikis.mit.edu/confluence/di.

GIB 7/1/11 12/31/12 6/28/13Some apps may not be 11G compliant.

None Red

DM RAFT Phase 3 Claude Canizares

Mary Weisse

Amon Horne Implementation of Phase 3 6-‐6 week sprints

GIB 6/1/12 9/30/1312/3/2012 Sprint 23/20/2013 Framework Completed

COEUS Award Budget

Completed in usability

DM RAFT Phase 3 Claude Canizares

Mary Weisse

Amon Horne Implementation of Phase 3 6-‐6 week sprints

GIB 5/1/13 6/30/13 Sprint 3 Green

DMSAP Solution Manager Infrastructure Monitoring

Mary Weisse

Ron Parker

This is an effort to extend and enhance the automated monitoring of key SAP infrastructure components. It is intended to strengthen notifications to technical staff, during off-‐shift as well as on-‐shift hours, in order to facilitate the timely remediation of issues impacting the effectiveness of SAP system operations.

GIB 6/1/12 9/30/12

6/2013 Delayed due to other work

Red

DM SAP HANA -‐ Energy Use Case Feasibility

Israel Ruiz, Marilyn Smith, Bart Dahlstrom, Walt Henry, Peter Cooper

Mary Weisse

Laxmi RaoAssess the feasibility of analysis Energy data with HANA in memory appliance.

GIB 3/20/12 5/30/12 6/30/13 Waiting for vendor to respond.

The Vendor may not have the resources available to meet our timeline.

Red

DM MGHPCC -‐ Operations Planning

Marilyn Smith

Mary Weisse

Laxmi Rao Support MGHPCC Plannng teams. GIB ongoing Green

DM Campus Energy Task Force

Israel Ruiz, Prof. Glicksman

Mary Weisse

Laxmi Rao Support Task Force activities. GIB ongoing

Campus Energy Task Force helping with data acquisition and browser based display of solar power production on roof of W20 -‐ End of Feb 2013

Green




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

DM Space Economy -‐ Phase 2

Marty Schmidt

Mary Weisse

Scott Thorne

The MIT Space Management System provides a means for recording and analyzing the use of space across the Institute at the level of the Principal Investigator (PI). The initiative emerged in response to the Institute Task Force Working Group on space. Prior to the development of this system, detailed information on space use was captured only at the DLCI level. All academic and research units at MIT are required to maintain their Space Management System data.

Fixed Cost Funded by Provost.

2/1/13 4/30/13

Move to RAFT Framework

Move the system to a production state

Increased functionality

Scope creep Green

DM Cognos Deb Leitch Mary Weisse

Scott Thorne Replace BrioQuery. GIB 7/1/11 6/30/14

3 Focus Groups Kicking off in March: Payroll, Travel, Budget. Student, Asst Dean & VPF Focus Group in Spring/Summer.. Current: 65 reports built and available.

Projects need to understand that reporting is gathered through the focus groups. Need lead time to kick them off and administer.

*Right people aren't present in the focus group *Keeping up with the demand of both projects and ongoing focus groups.

Green

DM GoldenGate POC Database Admin

Mary Weisse

Rob GrenierDiscovery effort to test Oracle's GoldenGate product for system replication

GIB 9/1/12

Need to verify threshhold for systems with heavy volume transactions

Green

DM Oracle 11g Patching Database Admin

Mary Weisse

Rob Grenier Keep Oracle DBs at current patch levels

GIB Green

DM Migrate MITID to RAC environment

Database Admin

Mary Weisse

Rob GrenierMigrate MITID to RAC environment to provide for high availability

GIB 4/1/13 6/30/13 Green

DM SAP GUI -‐ Mac & Windows

Marilyn Smith

Mary Weisse

Ron Parker Deploy new versions to support new Mac & Windows OS

GIB tbd tbd

DM SAP Disaster Recovery test

Marilyn Smith

Mary Weisse

Ron Parker Disaster Recovery testing GIB 4/1/13 4/30/13 Green

DM Client Sync Marilyn Smith

Mary Weisse

Ron Parker

Discovery & Implementation of Client Sync which will allow SAP client systems to be built and deployed quicker

GIB 6/1/13 9/30/13 Green

DM SAP MITID RFD Server Migration

Marilyn Smith

Mary Weisse

Ron Parker Migrate SAP MITID RFD Server to the MITID Service

GIB tbd 6/30/13 Green

DM SAP ADS/PI Landscapte Marilyn Smith

Mary Weisse

Ron ParkerUpgrade the ADS/PI Landscape from Netweaver 7.1 to Netweaver 7.3

GIB tbd 6/30/13

Usually done with the Support Packs, an issue has delayed this until June

Red




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

DM

Evaluation of New Technologies to implement Energy Conservation

Facilitites Mary Weisse

Laxmi RaoW91 Energy efficiency measure in progress evaluating 4 HFAC options end June 2013

GIB 7/1/12 6/30/13 Green

DMCampus Wide & W91 High Performance Computing

Marty Schmidt

Mary Weisse

Laxmi Rao Capacity and Load Determination GIB 1/3/12 2/29/2013 Green

DM Data Cookbook Deb Leitch Mary Weisse

Scott Thorne Implementation, documentation and rollout for Metadata

GIB 11/1/12 6/30/14 Green

SE DrupalCloud Smith Steve Buckley

Bill Karas Self Service $183 SW 9/1/12 6/30/13Pilot Phase 2, Portal Site development, NFS vs AFS performance testing.

Automation of account, installation and touchstone. Finding performance bottlenecks.

Scalability, performance

Green

SE Develop On Line Training Catalogue

Smith Steve Buckley

Mark Self Service GIB 7/1/11 6/30/12 6/30/13 Green

SE Kerberos 1.12 Kerberos Consortium

Steve Buckley

Thomas Hardjono

Security $150k SW 1/1/13 TBD Green

SE Offices Directory Reference Publication

Steve Buckley

Bill Karas Replacement GIB 7/14/11 TBDOutsourced Design Started, Devleoper review of BRD in process. TRD due.

Green

SEDCAD: Aero Astro Student database (WebP)

Aero Astro Steve Buckley

Myra Hope Eskridge

GIB 3/24/11 3/30/13 TBD Green

SE DCAD: Corporation Committees DB (ConP)

Office of the Corporation

Steve Buckley

Myra Hope Eskridge

GIB 8/4/11 12/29/12 12/31/13 Green

SE DCAD: ODGE Advising Database

Office of the Dean for Graduate Education

Steve Buckley

Peggy Conant

GIB 11/17/11 12/28/12 5/31/13 Deployment Green

SEDCAD: MedWeb Website Redesign (WebP)

MIT Medical Steve Buckley

Lizz McManus

GIB 3/26/12 6/30/13 Green

SE DCAD: Runstadler Lab Database

Biological Engineering

Steve Buckley

Peggy Conant

GIB 4/9/12 TBD Green

SE DCAD: Getfit 2013 Enhancements


Chris Giles GIB 6/26/12 4/30/13 Green

SE DCAD: Vendor Management Website

VPF (Office of the VP for Finance)

Steve Buckley

Chris Giles GIB 6/29/12 TBD Green

SE DCAD: Shopmitprod Updates


Steve Buckley

Cecilia Marra GIB 7/2/12 TBD Green

SE DCAD: Media Lab HOP Implementation

MIT Media Lab

Steve Buckley

Lizz McManus





Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

SE DCAD: HST FileMaker SME Consulting

HST (Health Sciences and Technology)

Steve Buckley

Peggy Conant

GIB 7/1/12 6/30/13 Green

SE DCAD: OEOP Database Upgrade

School of Engineering

Steve Buckley

Myra Hope Eskridge


SE DCAD: EVPT Website (DrupalCloud Pilot)

EVPT (Office of the Executive Vice President and Treasurer

Steve Buckley


SE DCAD: Physics -‐ DAPAS Customization (FMP)

Department of Physics

Steve Buckley

Peggy Conant


SE DCAD: OEOP (Drupal Cloud Pilot)


Steve Buckley


SE DCAD: UAAP S^3 and SDS Integration (FMP)

UAAP (Office of Undergraduate Advising and Academic Programming)

Steve Buckley

Myra Hope Eskridge

GIB 10/1/12 6/28/13 Green

SE DCAD: Scopeweb Blog Redesign

Graduate Program in Science Writing

Steve Buckley

Myra Hope Eskridge

GIB 10/1/12 4/30/13 Green

SEDCAD:MITIMCo Website (Drupal Cloud Pilot)

MIT Investment Management Company

Steve Buckley


SEDCAD: VPF Sponsored Accts DB Enhancements (FMP)


Steve Buckley


SEDCAD: ISchO FileMaker Archive (FMP)

International Scholars Office

Steve Buckley

Myra Hope Eskridge

GIB 10/24/12 4/30/13 Green

SE DCAD: OME TSR Scheduling Website

Office for Minority Education

Steve Buckley

Peggy Conant


SEDCAD: PSC 25th Anniversary Site (Drupal Cloud Pilot)

PSC (Public Services Center)

Steve Buckley


SE VPF Process Documentation (ConP)


Steve Buckley

Myra Hope Eskridge





Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

SE FL&L Website Redesign (WebP)

FL&L (Foreign Languages & Literatures)

Steve Buckley

Lizz McManus


SE DCAD: IMES Website Phase 2 (WebP)

Institute for Medical Engineering and Science

Steve Buckley

Myra Hope Eskridge

GIB 12/7/12 6/28/13 Green

SE MIT Together services web site (DruC)

DUE (Dean for Undergraduate Education

Steve Buckley


SE DITR-‐MITSS DB Enhancements (FMP)

IS&T (Information Services and Technology)

Steve Buckley

Peggy Conant

GIB 12/17/12 1/31/13 3/31/13 Green

SE DUE/TLL Sites Code Review (WebP)

DUE (Dean for Undergraduate Education

Steve Buckley

Cecilia Marra GIB 12/26/12 2/28/13 4/30/13 Green

SE MIT Police Web Site Redesign (WebP)

MIT Police Steve Buckley

Lizz McManus


SE GetFit 2014 MIT Medical Steve Buckley


SE CITE Web Site Redesign (WebP)

Comprehensive Initiative for Technology Evaluation

Steve Buckley

Lizz McManus


SE GECD Drupal 7 Rebuild (WebP)

Global Education and Career Development Center

Steve Buckley


SE Accelerated Automation *

Smith Steve Buckley

Don Flanders Quality, efficiency $420K SW 7/1/11 6/30/12 6/30/13Back on track and will meet 60% by next Support Pack cycle

BA & Business Availability.

BA & Business Availability.

Yellow

SE Mapping Project Facilities Steve Buckley

Justin Anderson

Self Service $750K SW 2/1/12 6/30/13 3/1/14 Service release Support with SDKApplication key management

Yellow

SE DCAD: CRE Wordpress Migration

Center for Real Estate

Steve Buckley

Lizz McManus

GIB 6/29/12 12/14/12 5/31/13 Client delay Yellow

SE DCAD: LEM Website (DrupalCloud Pilot)

Lutheran Episcopal Ministry at MIT

Steve Buckley

Chris Giles GIB 7/17/12 TBD desired hostname in use

Yellow




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

SE DCAD: Biology -‐ Customize DAPAS

Department of Biology

Steve Buckley

Myra Hope Eskridge

GIB 10/1/12 TBD Awaiting readiness to start from client

Yellow

CS

Customer Support Strategic Directions: Central vs. Local, Foundational ITSM, Customer Focus1. CS Process Mapping: Service Request Fulfillment2. *Expanding hours & channels for help3. Major Incident -‐ Trend Identification4. Redefining support

Head, IS&T (tba)

Barbara Goguen & Mark Silis

Chris Gresham, Pat Sheppard4. Chris Gresham, Dave Conlon

Set and communicate direction, priorities. Get institutional support.1. Document all existing processes used in Customer Support; understand gaps between existing processes and ITIL-‐like processes.2. Users working with their computers at all hours redefine the meaning of "help during business hours".3. Allows us to start managing major incidents or problems rather than just resolving incidents.4. Constantly changing browsers, consumerization, and changing customer expectations make the terms "supported" and "unsupported" less meaningful and less useful.

GIB1/15/2012

4. 2/27/2012

9/30/2013

3. 1/31/13

Proposal for distributed support pilot 1/31/13; tie efforts to streamline repair service to changes in how we organize and staff distributed support1. Began effort to map service request fulfillment process: accounts mail forwarding and software acquisition; first CS candidates for Remedy.2. Sloan STS also interested in a facilitated, moderated, rewards-‐based, peer-‐to-‐peer social networking help option. Meeting to discuss shared ideas scheduled for Jan 2013.3. Changes implemented in RT to allow for trend tracking; Help Desk and DITR using new functionality.4. Define better language, ways to share more information before start of fall semester, Update IS&T website.

Need to break down roadmap as well as use different words to describe where we are heading with customer support.2. Need to ensure we are being mindful of resources and determining the most efficient way to provide greater access to needed help.

Focus on people and experience rather than technology makes it complicated. Rushing to get something done that does not result in desired customer experience.2. Unclear priority re extended help hours. Other explorations: Satellite clinics, chat tools, social networking, limited online support after hours.

green

4. under discussion / on hold

CS/OIRemedy 8 Prototype: Request and Incident Management

Barbara Goguen and Mark Silis


Patricia Sheppard

IS&T has a need to integrate our functions to allow staff to document, develop, update, release, change and track service offerings, as well as share information in real time across the department and with our customers (IT Service Management). This project will develop a prototype that clearly illustrate the benefit and end state of ITSM using MIT specific use cases, assets and workflow and lay the groundwork for future implementation.

GIB 2/1/13 6/30/13 3/1/13: Vendor proposal in negotiations

Green




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

CS Cyrus RetirementMark Silis & Barbara Goguen

Mark Silis & Barbara Goguen

Barbara Johnson with Deb Bowser & Chris Gresham

Success will be migration of all accounts from Cyrus imap servers to Exchange. Deactivated accounts will not be moved. Migrations include all affiliate and sponsored guest accounts, faculty, staff, student. Many accounts, within faculty and staff groups, require a hi-‐touch approach.

GIB/TNSC summer 2012

end of calendar year 2013

Completed accts: -‐-‐1,000 Lincoln Lab -‐-‐1500 SMTP forwarded-‐-‐~2000 deactivated -‐-‐ ~500 Facilities-‐-‐ various individuals/deptsMarch:-‐-‐ 932 Webmail only users in progress

Aging Cyrus infrastructure will be more stable with the fewest users possible.

-‐-‐Time intensive nature of hi-‐touch client work-‐-‐ Manual steps in process requires close coordination-‐-‐ Tools in use to automate the migration encounter errors and cannot handle high volume

Yellow

CSProcess & Tools for collecting and using Customer Feedback

Barbara Goguen

Barbara Goguen

Barbara Goguen

Current surveying tool is broken -‐ need to explore alternatives and get something new in place while at same time explore how to broaden its usefulness.

GIB Several starts and stops to date.

We are the ones most affected by this. Can run surveys, just manually intensive right now.

On Hold

CS Knowledge Management 2.0

Barbara Goguen

Barbara Goguen

Lisa Robinson convenes KM Core team

After reskinning and upgrade, where to next?

GIB 9/1/12

-‐-‐Moving sap help files into KB, working with VPF to get them their own space and content into KB-‐-‐ Investigation of future direction, platform etc. (ongoing)

Green

CS Google Apps Near Term Proposal/Plan

Barbara Goguen

Barbara Goguen

Oliver Thomas

Now that we have Google Apps for Ed licensed and administered in-‐house, need to determine how to set it up for success

GIB 9/1/12 1/31/13

Oliver working on proposal to bring forward for authentication and groups integration, provisioning and de-‐provisioning, and self-‐service. Once done, handoff of service to identified service owner.-‐ Google Apps integration mtg 3/8/13

Green

CS Usability / Accessibility IS&T Projects

various Barbara Goguen

Mary Zeigler

Consulting services for IS&T Software Projects to ensure they meet accessibility and usability standards

SWD various various

Projects:-‐ LMS Gradebook module-‐ Drupal Cloud service-‐ 2 internal projects, focused on lending expertise, structure and objectivity to gathering user input to and feedback for CS services.

Green




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

CSUsability / Accessibility MIT Community Projects

various Barbara Goguen

Mary Zeigler

Consulting services for MIT Community to ensure web and other platform content meets accessibility and usability standards

n/a various various

25 development or community projects. Highlights: -‐ EdX: 2 projects-‐ OCW-‐ Course 21W.789-‐ Comparative Media Studies-‐ 18 academic courses receiving accessibility consulting services

Green

CS Emergency Response: MIT Alert

Barbara Goguen

Barbara Goguen

Jeff Schiller

MIT Emergency Response System needs tighter linkages with key providers, e.g. Campus Police. Improved authentication model and feedback mechanisms.

GIB

Jeff implemented change in authentication model to remove second password key cards. Also worked to enable emergency button in Police Dispatch to be able to send message to the MIR3 system via C*Cure to notify EOC. Currently proposing there be an acknowledgement sent back to Dispatch so that they will know that the message has been sent and received. Jeff ready to implement if/when he gets agreement.

Green

CS

Future of Education Task Force. Online Learning and Hands-‐on Experience Task Force.

Sanjay Sarma Barbara Goguen

Oliver Thomas

Presidental Task force to examine future of Digital Learning. To understand and meet educational needs of the future.

2/1/13 6/1/13

This is one of 9 task forces, comprised mostly of faculty and students with 1 staff member on each. Oliver's work has involved inventorying existing experiments such as iLabs, other inexpensive kits to promote hands-‐on learning. Oliver working on presentation about augmented reality. All task forces scheduled to report back on May 17 during retreat with Sanjay Sarma.

Green

CS/OI Electronic Identity and Entitlement

ITGCMark Silis & Barbara Goguen

Garry Zacheiss & Oliver Thomas

No more lack of clarity over what an mit.edu username means, and what it entitles the user to do.

Detailed document with recommendations completed. Review by ITGC completed. Needs to be presented in simpler form to Academic Council and get approval there. Marilyn working on securing spot on Academic Council agenda.

We should not under-‐estimate the work involved in implementing recommended changes.

Green




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

CS/OIRemedy 8 Prototype: Request and Incident Management



Patricia Sheppard

IS&T has a need to integrate our functions to allow staff to document, develop, update, release, change and track service offerings, as well as share information in real time across the department and with our customers (IT Service Management). This project will develop a prototype that clearly illustrate the benefit and end state of ITSM using MIT specific use cases, assets and workflow and lay the groundwork for future implementation.

GIB 2/1/13 6/30/13

Contract executed 4/10/13. Consultant review to begin 4/17. Development work to strat no later than 6/3/13

Green

OIOI: Expansion of Remedy Change Management


Mark Silis

TBD for each group of services. Patricia Sheppard coordinating this effort as part of the overall ITSM Program

Only a subset of service offerings are currently utilizing change management to document changes to both applications and infrastructure. This effort will roll out Remedy Change Management to an additional group of service offerings.

GIB 2/4/13 9/30/13

PCI (Merchant Services) in business analysis phase for April, change documentation on target for May. Reporting and Forecasting Tool (RAFT) delyed until May due to development sprint. Network Opertions demo complete and service selection scheduled for 4/17/13

Need to identify change advocate for each service.

Green

OI

OI: Demise (mostly) open wireless infrastructure to reduce MIT risk. Handle: SECURE WIRELESS

ITGC Mark Silis Deb Bowser MIT community wireless transmissions are now highly vulnerable to interception.

HW: $0; SW: $0; SWEB: $10k (design, development, interfacing) Gazillions of hours talking about it!!!

Oct '10 Aug '11 Fall 2013 Interim step of reenabling DHCP regisration on the open network.

Support for game consoles. Support for other devices that do not support WPA2 Enterprise. Encourage migration in a painless manner.

Green




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

OI

OI: Building W91 Renovation

Mark Silis Mark Silis Robert Lanigan

Supporting renovation. Wiring Cost -‐ $150,000.00, Equipment Cost -‐ $85,000.00, Construction Cost -‐ $150,000.00, Funded by ?Facilities Project Budget?. FTE in FY12 -‐ 3%, Total FTE -‐ 10%.

3/1/12 3/1/13 LCN to start installation November 12th, 2012. Phase One Completion December 19th. 2nd floor demo underway, completion of occupancy March 2013. Project Completed.

Green

OI

OI: Building NW16 Cable Renewal (Construction Only)

Mark Silis Mark Silis Shaun Palma/John Morgante

Will provide robust network for IS&T services. It will increase reliability and reduce length of any downtime.

Wiring Cost -‐ $200,000.00, Equipment Cost -‐ $130,000.00, Construction Cost -‐ $200,000.00, Funded by IS&T. Total FTE -‐ 10%.

12/2/11 6/15/14 75% Complete of Bid Documents. In Final Stages of Engineering.

Green




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

OI






Green

OI






Green

OI






Green




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

OI

OI: Building E52 Building Renovation

Mark Silis Mark Silis John Morgante


In Planning.

7/1/10 8/1/15 100% design document due January 2013 Green

OI

OI: Virtual Desktop EVP Mark Silis Garry Zacheiss

Introduce Vmware View infrastructure to reduce management overhead of managed desktop systems.

Software licensing: $450k/3 years, SWEB: .5 FTE, $62,500/year

9/1/10 12/20/11 8/31/13 Direction change to consider cloud vendors; selected vendor (Horizon Private Cloud) and completed pilot project. Now negotiating pricing with vendor.

Project delayed by Exchange 2010 rollout making use of same resources

NONE

Green

OI

OI: IDD Environment Refactor

Mark Silis Mark Silis Garry Zacheiss

Increase redundancy and reduce scope of potential failures in IDD application environments by separating out Java application containers and Apache application into separate server pools by business area

SWEB: .75 FTE, $93,600/year

4/1/12 12/31/12 6/30/13 Completed relocation of Events Calendar application to dedicated infrastructure across all three tiers. In-‐process for migrating EHS applications to dedicated infrastructure. EHS production migration scheduled for January 2013.

Need to share white paper describing new environment with Admin Systems BA teams and discuss business impact

Green

OI

OI: Enterprise Storage Renewal


Ensure IS&T enterprise storage systems are kept current by retiring EMC DMX 3000 arrays for VMAX arrays.

FY12: Capital: $2.1MM/3 years, SWEB: 2FTE, $250,000/yearFY13 capital: $1MM, SWEB same as FY12

7/1/11 6/30/12 6/30/13 Completed FY12 goals.For FY13, complete renewal of EMC DMX-‐3000 arrays to EMC VMAX 10k arrays (3/31/13). E40 systems complete. OC11 systems outstanding: non-‐virtualized production SAP. To be complete by end of 4/2013.

Schedule incurred some delay due to construction delay with OC11-‐755 data center. One batch of array has been renewed. New batch is to be done.

Green

OI

OI: Cisco Call Manager Mark Silis Mark Silis Dennis Baron Improve reliability of services that are dependent on call manager -‐ telepresence, etc.

Capital: SW: FTE: 1 Maint:

4/20/12 4/30/12 6/30/13 Build and test API location data by 8/31/12

Internal resource availability Green




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

OI

OI: E911 Mark Silis Mark Silis Dennis Baron Meet commitment to City of Cambridge to provide calling location on 911 calls

Capital: {cost of 2 Cisco MCS servers} SW: {cost of Cisco Unified Communication Manager 8.6 software} FTE:1 Maint: 0

3/1/11 12/31/12 6/30/13 Gain access to test server. Contract in procurement.

Internal resource availability

Green

OI

OI: IPTV Mark Silis Mark Silis Chris Murphy

Migrate off of legacy analog/QAM cable system to an IP based service, as with the VoIP transition. This eliminates the need to maintain separate cabling infrastructures while providing a more versitile infrastructure.

Capital: widevine server...$8,909.49minerva server...$28,992.75 includes hardware maintenance with lion's share of cost software/license supportRGB Networks...$14,600.00 Set Top Boxes...$8,125.00 SW: Came with hardware FTE: 1 Maint: 0

9/1/10 On-‐going Convert to username/password authentication. Additon of VOD content. Expected early 2/2013.

Ongoing costs still unknown. Some dorms with subpar network infrastructures. Set-‐top box still in development.

Green




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

OI

OI: MeetingPlace/WebEx

Mark Silis Mark Silis Dennis Baron To meet the needs to the community in providing a collaborative online conferencing solution

Capital: {cost of 2 Cisco MCS servers} SW: {cost of Cisco Meeting Place 8.6} FTE: 2 Maint: 0

2/4/09 3/31/13 Pilot status check by Jan 2013 Work with Cisco on a solution for Mac bug by the end of December

No firm commitment from Cisco on a fix to support Macs Green

OIOI: MGHPCC Claude

CanizaresMark Silis Taeminn

SongProvide a large scale HPC co-‐location facility

GIB: .3FTE 6/1/10 2/28/13 6/30/13 Completion of Network connections to LL, MIT, HU, BU, Umass, NEU, NOX

Umass not ready to complete connection

Green

OIOI: Electronic Discovery

OGC (Jay Wilcoxson )

Mark Silis Sophie Wong Develop process for efficient preservation process for ESI

GIB: 7/31/12 On-‐going Waiting for Jay and Paula to draft Electronic Discovery policy for review

Green

OI

OI: Dark Fiber Chicopee ILA

Mark Silis John Morgante

Will provide fiber connectivity to MGHPCC and Lincoln Labs

$60,000 on construction of conduits and fiber

5/1/12 11/15/12 1/31/13 Fiber Testing conducted and fiber work completed. Service available for LL and MGHPCC

Final test results for one strand is expected from HG&E to close the project

Green

OIOI: Dark Fiber FSILG Mark Silis John

MorganteWill provide dedicated fiber to most of the FSILG's.

Approximetly $350k

5/1/12 6/1/14 Phase II planning underway. Finishing Amendment to contract, Fiber design.

Street pathways being avaliable

Can't get to the FSILG Green

OI

OI: N52 Ductbank to 233 Mass Ave


Get cabling out of old N42/new novartis facility.

Approximetly $150k (not IS&T funded)

6/1/11 5/1/13 3/15/14 Start design phase of ductbank.

City of Cambridge Don't make the date of easement expiration.

Green

OIOI: 219 Vassar Street Childcare Facility-‐W64


Add more childcare on Campus. Facilities Funded.

7/1/12 7/1/13 IT Design wrap up-‐ January 2013 Green

OI

OI: Building 2 Entire North Wing

Mark Silis Robert Lanigan

Gut Renovation. Chemistry In budget/design process.

7/1/12 8/1/13 Submit Budget/design Spring 2014. Demo underway. Green

OI

OI: Building 2 Entire East and South Wings

Mark Silis Robert Lanigan

Gut Renovation. Math In budget/design process.

9/1/12 9/1/14 Submit Budget/design Spring 2014. Green

OI

OI: Retire McAfee and Recommend new Anti-‐Virus Products

Mark Silis Mark Silis Sophie Wong (PM) Andrew Munchbach (SME)

Improve defenses of desktops and laptops (for Mac and Windows) against conventional malware, and increase knowledge of malware infection on campus by IS&T

HW: TBD; SW: TBD; SWEB: TBD

Nov '12 Jun '13 Confirm vendor choice decision

Delay in Pilot rollout may delay project completion date

Green

OI

OI: Analog Intercom Replacement in Eastgate and Westgate

Mark Silis Shaun Palma Enable us to decomision analog phones in these 2 residences.

In Design. 7/1/11 9/1/13 Design work completed by Spring 2013. Green




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

OI

OI: Virtual Colocation Pilot


Provide self-‐service access to MIT's "private cloud" and attract additional DLC workloads to IS&T data centers.

Capital: ~$200k (Isilon storage, 4 Cisco UCS blade servers)SWEB: .4 FTE for duration of pilot

7/1/12 6/30/13 Announcement of start of pilot to IT Partners (11/1/12)Complete on-‐boarding of pilot users in environment (11/19/12)Pilot continues; usage increased to approximately 20 DLCs including internal IS&T use.

Lack of support for MacOS X browsers noted by pilot users.

Green

OI

OI: Dropbox Evaluation Mark Silis Mark Silis Garry Zacheiss

Provide modern file-‐sharing and collaboration tool for MIT community.

SWEB: .1 FTESoftware licensing TBD if decision to move forward

7/1/12 1-‐Feb Provision test accounts via Active Directory to pilot users In OI (11/9/2012). Contract negotations complete. Working with IS&T finance to determine funding.

Need to determine FY14+ funding for service.

Green

OI

OI: Oracle Forms 11g Upgrade

Mark Silis Mark Silis Kevin Mullins Provide support for Java 7 (needed for more recently written applications) for MITSIS applications making use of Oracle Forms

SWEB: .5 FTE

11/5/12 7/1/13 Download Oracle Forms 11G and attempt installation in sandbox environment to determine scope of changes (to be complete by end of November)

Migration from OAS application server to WebLogic may require significant staff retraining; scope unknown until evaluation completed.

Green

OI

OI: Cloud Backup Evaluation

Eamon Kearns

Mark Silis Dave Kalenderian

Inform future decisions regarding evolution of how IS&T provides data backup and archiving services to the community.

SWEB: .25 FTESoftware licensing TBD if decision to move forward

8/1/12 4/1/13 Complete evaluation of EMC Mozy Enterprise (12/31/13). CrashPlan pilot complete. Avamar pilot in process.

Backup performance for "cloud" offerings may be insufficient for user community.

Green

OI

OI: Acquire and provide Securit Awareness training form SANS

Mark Silis Mark Silis Monique Yeaton

Raise overall security awareness of faculty, staff and students

HW: uses existing LMS; SANS SW: TBD; Media: $10K; SWEB: TBD

April '12 Apr '13 June '13 Pilot May 2013 and Full Roll-‐out (Published) June 2013.

None None

Green




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

OI

OI: Oracle Forms 11g Upgrade

Mark Silis Mark Silis Kevin Mullins Provide support for Java 7 (needed for more recently written applications) for MITSIS applications making use of Oracle Forms

SWEB: .5 FTE

11/5/12 7/1/13 Download Oracle Forms 11G and attempt installation in sandbox environment to determine scope of changes. Dev environment confirmed working; prototyping Touchstone authentication.

Migration from OAS application server to WebLogic may require significant staff retraining; scope unknown until evaluation completed.

Green

OI

OI: Acive Directory Remediation


Mark Silis & Barbara Goguen

Richard Edelson

The primary goal is to simplify the Active Directory environment to enable streamlined operationsand administration, as well as uniform collaboration and support throughout the organization. Of highest priority is 1) to allow departmental administrators the ability to manage computer objects in Win.mit.edu withnative Microsoft tools by removing Moira’s capability to control computer object location andcontainer association, and 2) reduce the number of applications deployed by group policy.

GIB 7/1/12 7/1/13 AD Trigger development underway for completion mid June. Altiris software distribution is still in progress, not complete. Software release process TBD.

Need decision on go live for cross realm removal (group policy change). Also need to determine whether IS&T will offer AD and Altiris as a software deployemnt service to other DLCs.

Green

OI

OI: Infoblox Implementation

Mark Silis Mark Silis Dan Logcher Replace the old DNS infrastructure with Infoblox which will position MITs network to meet the demands for emerging technologies such as IPv6.

Capital: {cost of infoblox hardware} SW: 0 FTE:3 Maint: 0

1/12/12 9/1/12 12/31/12 Moira Infoblox system update is to be working before project can move forward.

On-‐Hold. Need to purchase more equipment to provide redundancy. Need to review design proposed by Infoblox.

Red




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

OI

OI: AT&T DAS Project Mark Silis Mark Silis Marco Gomes

In building cellular coverage to all our campus buildings

Wiring Cost -‐ $40,000.00, Police Details -‐ $15,000.00. Funded by IS&T to make ready for AT&T. FTE in FY12 -‐ 130%. Total FTE -‐ 350%.

7/1/10 12/2/13 2/27/15 Ammendment Completed. Phase 2 Launch.

Verizon and Sprint in discussion with AT&T on T&C

AT&T budget release for future DAS work. Labor disputes could delay progress of onsite work.

Yellow

OI

OI: Buildings E17 & E18 Renovation



Equipment Cost -‐ $500,000.00, Funding by Facilities Project Budget. FTE in FY12 -‐ 7%, Total FTE -‐ 15%.

9/1/11 1/2/13 6/30/13 Waiting for modular furniture on the 1st floor.

Per facility plan adjusetment

Yellow

OI

OI: Managed Descktop -‐ Altris

Mark Silis Mark Silis Matt Harrington / Richard Edelson

The scope of this project is to utilize Altiris for the automating of inventory collection and software deployment on all Win Domain systems

.5 FTE 7/1/12 12/13/13 Application distribution (MS Office, IDF and TSM) FY14 Q1 and software release process finalized by FY14 Q2

4/13: deployment of software with work around only -‐ ticket open with Symantec

Unclear if product is headed to end of life -‐ decision on whether to continue by May Sponsor Meeting

Yellow




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

OI

OI: WiFi Locks Mark Silis Mark Silis Matt Isgur Provide a Wifi lock solution for IS&T telephone rooms across campus.

Capital: $17,994.28 for Assa Abloy locks SW: 0 (Persona gave the software to MIT for free) FTE: 1 Maint: 0

Jan '12 On-‐going Implement Ccure integration, develop a project plan, figure out how to roll the units out and which locations are high priority, confirm that facilities will take care of the battery changes

CMO working on responsibilities with facilities.

Yellow

OIOI: Office 365 Evaluation

Mark Silis Mark Silis Sophie Wong Review the usage of Office 365 for a pilot group

GIB: 9/1/12 7/31/13 TBD On hold due to resource issues -‐ mtg 4/26 to discuss Exchange upgrade priorities

resource priorities Delays in Development buildout

Red

OI

OI: Yammer Mark Silis Sophie Wong Evaluate supportability of Yammer as a SNS tool at MIT

GIB: 9/1/12 3/31/13 Project statement Lack of committed project sponsorship

Red

OI

OI: Managed Desktop -‐ Domain Join

Mark Silis Mark Silis ? The scope of this project is to improve efficiencies and customer satisfaction for our Windows customers by automating inventory collection, alerting and software deployment.

Capital: $62,921, SWEB 35 hours for a total cost of $2,335 , Maintenance NA

6/12: ON HOLD -‐ AD Remediation project needs to be complete before work can commence

Issues with non standard domain

FY14 consulting service will be needed Yellow -‐ ON

HOLD

Completed Projects

AS

Day to Day Operations Improvements -‐ Job Scheduling Outsourcing Evaluation phase


Bart Dahlstrom

Sophie Wong

Creation of a team to identify, organize and successfully manage the operational needs of SAP related Administrative Systems. The primary goals are to document solution landscape, research application performance management functionality and implement batch scheduler functionality.

GIB 4/1/12 10/1/12 11/28/12

10/2012: Complete RFP for outsourcing of batch scheduling

Recommendations 12/2012

Completed

AS Applicant Tracking System Evaluation

Wayne Turner

Bart Dahlstrom

Doug Walsh

Select an Applicant Tracking System to support the strategic roadmap of HR and Staffing Services

SWD 3/1/12 9/28/12 09/2012: Select vendor Completed

AS edX Company Code Basil Stewart Bart Dahlstrom

Siobhan Cunningham

Co-‐mingled funds, need to separate from MIT. 501C3 status pending

GIB 11/1/12 production Completed




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

ESReplacement of Independent Activities Period (IAP)

Julie Norman Eamon Kearns

Madge Lewis Replace high risk application. SWD 7/1/11 9/1/12 Rollout in Summer. Slightly behind in development.

If deadline is missed, will need to wait a year for go live.

Completed

ES Stellar Gradebook

Dan Hastings, Christine Ortiz

Eamon Kearns

Derek Jaeger Standalone grade book with enhanced requested functionality.

SWD 7/1/11 10/1/12 Full Rollout in Fall. Completed

ES Stellar Mobile Eamon Kearns

Eamon Kearns

Derek Jaeger Provide enhanced mobile interface to MyStellar.

GIB 2/1/12 10/1/12 Initial Release in Summer. Completed

ES Online Grading Mary Callahan

Eamon Kearns

Zahida Tahir Final grades no longer data entered by registrar.

SWD 7/1/10 9/1/12 Project completion in Fall. Completed

ES PowerFaids -‐ NET Partner


Eamon Kearns

Provide financial award information online

SWD 6/1/12 Nov 2012 Go Live

Completed

ES Moving WEBSIS to Touchstone

IS&T ADs Eamon Kearns

Andrea Collins

SWD 7/1/12 Go Live 10/28/12

Completed

DMRoles Migration to high availability RAC environment

Scott Thorne Mary Weisse

Rob Grenier & Rob Campanella

With increased use of the ROLES database it is even more critical and imperative that it be moved to an HA (High Availability) RAC (Oracle Real Application Clusters) environment to ensure maximum protection from outages.

GIB 11/1/11 12/31/12The RAC test environment should be ready for testing by the end of the week.

Final cutover timing and Race training for the DBA staff.

The cutover risk is low as we will be able to resort back to the original server if necessary.

Completed

DM Space Economy -‐ Phase 1

Marty Schmidt

Mary Weisse

Scott Thorne



Initial Rollout 11/21/11 Modifications & Enhancements 6/12/12.

Initial Rollout 4/16/12 Modifications & Enhancements 7/9/12.

Initial Rollout 4/30/12 Completed. Modifications & Enhancements 7/9/12

Support of committee as needed: Eath Day, Energy Week, Etc.

Waiting on decision as to whether all departments will provide an initial spreadsheet to load data or enter data by hand.

* Design was done by the steering committee with no user involvement. Risk is that it may not meet user needs or expectations.

Completed

DM Separate SAP Discovery Environment

Mary Weisse

Ron ParkerRequired for SAP project and Support and Enhancement package discovery efforts.

GIB 6/4/12 7/15/12Installation of SAP Enhancement Package 6 for ERP 6.0.

An SAP production footprint is required to support this effort.

Completed




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

DM Space Economy -‐ Phase 1 Update

Marty Schmidt

Mary Weisse

Scott Thorne



12/1/12 12/30/12 Scope creep Completed

DM MITSIS database migration to 11G

Eamon Kearns

Mary Weisse

Rob Grenier

The current MITSIS database version (10.2.0.3) is not only 2 patchsets behind (it should be at 10.2.0.5) but was officially desupported 7/30/2011. While we have extended support that only covers us till 7/30/2013 and in the meantime we are vulnerable to bugs and potential security issues that are fixed in 11.2 (as well as the missing 10G patchsets). That may seem like a long time off but given the complexity of thee MITSIS environment and all it's associated dependencies this will be a challenging move and will require great planning and testing.

GIB 9/1/11 9/30/12 -‐ 10/31/12

2/29/2013 The DEV environment is ready for testing.

We can not move forward with out full support of the Student Services.

We find ourselves on an unsupported platform in July of 2012.

Completed

SE President's Website Reif Steve Buckley

7/2/12 7/2/12 Completed

SE President Emeritus Website

Hockfield Steve Buckley

7/2/12 7/2/12 Completed

SE Kerberos for Windows Kerberos Board

Steve Buckley

Hardjono Security $104K GIB 6/1/12 6/30/12 7/30/12 Final Release Independently build to sign

Completed

SE Kerberos for Android Kerberos Board

Steve Buckley

Hardjono Security $10K GIB 6/1/11 6/30/12 10/30/12 Java bindings Completed

SE Develop ABAP User Experience Principles

Smith Steve Buckley

Lyons Self Service 0 3/1/12 8/30/12 Completed




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

SE Drupal Cloud Smith Steve Buckley

Rossetti Self Service $155k GIB 7/1/11 1/30/13

Two pilot launches per week. Launching site for Robin Elices in January. Launching portal site in January.


Completed

SEDCAD: VPF Sponsored Accounts Status dB (FMP)


Steve Buckley

Chris Giles 7/27/11 4/30/12 8/13/12 Completed

SEDCAD: Title IX Web Site (Drupal Cloud Pilot)

Office of the General Counsel (OGC)

Steve Buckley

Chris Giles 2/23/12 9/28/12 Completed

SEDCAD: Community Giving Updates (WebP)

Community Services Office

Steve Buckley

Lizz McManus

3/26/12 7/20/12 Completed

SE DCAD: OME MAP module (FMP)


Steve Buckley

Peggy Conant

7/15/12 10/17/12 Completed

SEDCAD: Nelson Lab Website (DrupalCloud Pilot)

Keith Nelson Group (Chemistry Department)

Steve Buckley


SEDCAD: Biomimetics website (DrupalCloud Pilot)

Department of Biological Engineering

Steve Buckley


SEDCAD: Engineering PhDs Website (DrupalCloud Pilot)


Steve Buckley


SE DCAD: SUMS Website (DrupalCloud Pilot)

Society of Undergraduate Materials Scientists (DMSE)

Steve Buckley


SEDCAD:Roman Stocker Lab Website (Drupal Cloud Pilot)


Steve Buckley


SEDCAD: First Generation Website (DrupalCloud Pilot)

Dean for Undergraduate Education

Steve Buckley


SEDCAD: Communicator's Toolkit Fixes

Communication Production Services

Steve Buckley

Myra Hope Eskridge

8/16/12 10/19/12 Completed




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

SE DCAD: IMES Website (DrupalCloud profile)


Steve Buckley

Myra Hope Eskridge

9/10/12 10/12/12 Completed

SEDCAD: Media Lab IRP Website (Drupal Cloud Pilot)

MIT Media Lab

Steve Buckley


SEDCAD: Novartis-‐MIT Website (Drupal Cloud Pilot)

Novartis-‐MIT Center

Steve Buckley


SEDCAD: Athena Release Team (Drupal Cloud Pilot)


Steve Buckley

Chris Giles 10/22/12 10/31/12 (no content yet) Completed

SEDCAD: Bates Lab Website (Drupal Cloud Pilot)

Bates Lab Steve Buckley


SEDCAD: Microsystems Website (Drupal Cloud Pilot)

Microsystems Technology Lab

Steve Buckley


SE DCAD: DSL advising database (FMP)

DSL (Dean for Student Life)

Steve Buckley

Cecilia Marra 1/24/12 12/31/12 No response from client

Cancelled

SE DCAD: DMSE Drupal 7 site evaluation

MSE (Department of Materials Science and Engineering)

Steve Buckley

Cecilia Marra 3/16/12 4/23/12

Client likely using internal dev/hosting resources (SoE)

Cancelled

SEDCAD: UAAP Student/Advisor Data Management (FMP)

UAAP (Office of Undergraduate Advising and Academic Programming)

Steve Buckley

Myra Hope Eskridge

7/1/10 6/29/12 11/30/12 Completed

SE DCAD: MIT Medical Websites Evaluations


Lizz McManus

3/28/12 11/30/12 Completed

SE DCAD: Getfit Drupal 7 Rebuild



SE DCAD: LMP Website (Drupal Cloud Pilot)

Lab for Manufacturing and Productivity

Steve Buckley





Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

SEDCAD: Community Giving Updates FY13 (WebP)


Steve Buckley

Lizz McManus

8/1/12 11/30/12 Completed

SE DCAD: MIT Story Code Review

Office of the President

Steve Buckley

Cecilia Marra 8/9/12 11/30/12 Completed

SE DCAD: Medical Intranet Fixes (WebP)


Lizz McManus

8/20/12 11/30/12 Completed

SEDCAD: Swager Lab Website (Drupal Cloud Pilot)

Swager Group

Steve Buckley


SEDCAD: Outreach Website Enhancements

Public Service Center

Steve Buckley

Cecilia Marra 10/1/12 11/15/12 Completed

SE President's Website Reif Steve Buckley

7/2/12 7/2/12 Completed

SE President Emeritus Website

Hockfield Steve Buckley

7/2/12 7/2/12 Completed

SE Kerberos for Windows Kerberos Board

Steve Buckley

Hardjono Security $104K GIB 6/1/12 6/30/12 7/30/12 Final Release Independently build to sign

Completed

SE Kerberos for Android Kerberos Board

Steve Buckley

Hardjono Security $10K GIB 6/1/11 6/30/12 10/30/12 Java bindings Completed

SE Develop ABAP User Experience Principles

Smith Steve Buckley

Lyons Self Service 0 3/1/12 8/30/12 Completed

SE Drupal Cloud Smith Steve Buckley

Rossetti Self Service $155k GIB 7/1/11 1/30/13

Two pilot launches per week. Launching site for Robin Elices in January. Launching portal site in January.


Completed

SEDCAD: VPF Sponsored Accounts Status dB (FMP)


Steve Buckley

Chris Giles 7/27/11 4/30/12 8/13/12 Completed

SEDCAD: Title IX Web Site (Drupal Cloud Pilot)

Office of the General Counsel (OGC)

Steve Buckley


SEDCAD: Community Giving Updates (WebP)


Steve Buckley

Lizz McManus

3/26/12 7/20/12 Completed

SE DCAD: OME MAP module (FMP)


Steve Buckley

Peggy Conant

7/15/12 10/17/12 Completed

SEDCAD: Nelson Lab Website (DrupalCloud Pilot)

Keith Nelson Group (Chemistry Department)

Steve Buckley





Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

SEDCAD: Biomimetics website (DrupalCloud Pilot)

Department of Biological Engineering

Steve Buckley


SEDCAD: Engineering PhDs Website (DrupalCloud Pilot)


Steve Buckley


SE DCAD: SUMS Website (DrupalCloud Pilot)

Society of Undergraduate Materials Scientists (DMSE)

Steve Buckley




Steve Buckley


SEDCAD: First Generation Website (DrupalCloud Pilot)

Dean for Undergraduate Education

Steve Buckley


SEDCAD: Communicator's Toolkit Fixes


Steve Buckley

Myra Hope Eskridge

8/16/12 10/19/12 Completed

SE DCAD: IMES Website (DrupalCloud profile)


Steve Buckley

Myra Hope Eskridge

9/10/12 10/12/12 Completed

SEDCAD: Media Lab IRP Website (Drupal Cloud Pilot)

MIT Media Lab

Steve Buckley


SEDCAD: Novartis-‐MIT Website (Drupal Cloud Pilot)

Novartis-‐MIT Center

Steve Buckley


SEDCAD: Athena Release Team (Drupal Cloud Pilot)


Steve Buckley


SEDCAD: Bates Lab Website (Drupal Cloud Pilot)

Bates Lab Steve Buckley


SEDCAD: Microsystems Website (Drupal Cloud Pilot)

Microsystems Technology Lab

Steve Buckley


SEDCAD: Faculty Newsletter Website (WebP)

Office of the Provost

Steve Buckley

Chris Giles GIB 10/24/11 TBD Cancelled




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

SEDCAD: VPF Site Migration (DrupalCloud Pilot)


Steve Buckley




Steve Buckley

Chris Giles GIB 8/3/12 10/22/12 working out ease of use issues

Cancelled

SEDCAD: Mighty Rachel Website (Drupal Cloud Pilot)

Rachel Morton, Department of Nuclear Science and Engineering

Steve Buckley


SE DCAD:PFSC Website (Drupal Cloud Pilot)

Plasma Science and Fusion Center

Steve Buckley


SEDCAD: Graphic Identity Website (Drupal Cloud Pilot)


Steve Buckley


SE EECS web site (Drupal Cloud Pilot)

EECS (Department of Electrical Engineering and Computer Science)

Steve Buckley


SE LIDS Website (WebP)

Laboratory for Information and Decision Systems

Steve Buckley

Lizz McManus

GIB 12/26/12 TBD Cancelled

SE OGCR News and Events (ConP)

Office of Government and Community Relations

Steve Buckley

Lizz McManus

GIB 1/11/13 TBD Cancelled

SE Kerberos for Windows Kerberos Consortium

Steve Buckley

Thomas Hardjono

Security $150k SW 7/14/11 12/7/12 Completed

SE Kerberos 1.11 Kerberos Consortium

Steve Buckley

Thomas Hardjono

Security $150k SW 1/1/12 12/17/12 Completed

SE Kerberos for Android Kerberos Consortium

Steve Buckley

Thomas Hardjono

Security GIB 7/1/12 11/19/12 Completed

SEDCAD: Registrar's Classroom inventory db (FMP)

Registrar's Office

Steve Buckley

Peggy Conant

GIB 2/18/11 6/30/12 3/15/13 Completed




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

SEDCAD: Complex Systems for Development

ESD Steve Buckley

Bill Karas GIB 3/7/13 3/7/13 Completed

SE DCAD: Army ROTC Website

Department of Undergraduate Education

Steve Buckley

Lizz McManus

GIB 3/19/12 12/28/12 1/31/13 Completed

SEDCAD_ Medical Peer Counseling Web App (Con)


Chris Giles GIB 8/16/12 2/6/13 Completed

SE DCAD: Wellness App Updates


Chris Giles GIB 8/16/12 11/30/12 1/31/13 Completed

SE DCAD: CopyTech Website Code Review


Steve Buckley

Cecilia Marra GIB 8/29/12 11/30/12 2/15/13 Completed

SE DCAD: President Reif Ideabank

Office of the President

Steve Buckley

Lizz McManus

GIB 10/10/12 11/15/12 2/15/13 Deferred to expanded Future of Education site

Completed

SE DCAD: OME Plug-‐in and Kiosk Emails


Steve Buckley

Peggy Conant

GIB 10/11/12 12/15/12 1/31/13 Deployment Completed

SE DCAD: ACDL Website (Drupal Cloud Pilot)

Department of Aeronautics and Astonautics

Steve Buckley


SEDCAD: Sustainability Website (Drupal Cloud Pilot)

Environment, Health and Safety

Steve Buckley


SEDCAD: Student Conference Website (Drupal Cloud Pilot)

American Nuclear Society

Steve Buckley


SE DCAD: Studio Lottery Database

School of Architecture and Planning

Steve Buckley

Peggy Conant

GIB 10/31/12 1/31/13 Completed

SE DCAD: Eilaf Ahmed (Drupal Cloud Pilot)

Eliaf Ahmed, postdoc in Chemistry Department

Steve Buckley


SE DCAD: ACT equipment reservation db (FMP)

ACT (MIT Program in Art, Culture, and Technology)

Steve Buckley

Peggy Conant

GIB 11/14/12 12/7/12 Completed

SE DCAD: MITEI Query Fix (FMP)

MITEI (MIT Energy Initiative

Steve Buckley

Cecilia Marra GIB 11/15/12 12/17/12 3/19/13 Completed




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

SE IS&T Software Portfolio (FMP)


Steve Buckley

Peggy Conant

Peggy Conant

GIB 11/15/12 1/31/13 2/28/13 Completed

SE ATIC Website (Drupal Cloud Pilot)


Steve Buckley


SEEd Carlevale -‐ personal site (Drupal Cloud Pilot)

Department of Nuclear Science and Engineering

Steve Buckley


SEGalina Osmolovskaya personal site (Drupal Cloud Pilot)

CSAIL (Computer Science & Artificial Intelligence Lab)

Steve Buckley


SEMIT News Office test web site (Drupal Cloud Pilot)

MIT News Office

Steve Buckley


SE CAC Events Guide (WebP)

Campus Activities Complex

Steve Buckley

Cecilia Marra GIB 1/11/13 1/31/13 Completed




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

SEPresidential Fellow Letter Scripts and Formats (FMP)

ODGE (Office of the Dean for Graduate Education)

Steve Buckley

Peggy Conant GIB 1/18/13 3/6/13 Completed

SEDevelopment Drupal Sites (4) (DrupalCloud)


Steve Buckley Chris Giles GIB 2/6/13 2/7/13 Completed

SE Commencement Website (DrupalCloud)

Office of Institute Affairs

Steve Buckley


SE MacPartners Web Site (DrupalCloud)


Steve Buckley


SE FMSE website (DrupalCloud)


Steve Buckley


SEMIT Future of Education Task Force Web Site

Office of the Executive Vice President and Treasurer

Steve Buckley


SEFaculty Professional Web Site (DrupalCloud)

Brain and Cognitive Sciences

Steve Buckley


SEKerberos Consortium Web Site (DrupalCloud)

Kerberos Consortium

Steve Buckley


CS *Streamlined walkins intake process

Barbara Goguen

Barbara Goguen

Chris Gresham

Replaced paper intake forms with iPad web. Helps automate the collection of key information, as well as the management of the queue when more than one customer is waiting.

GIB 9/15/11Key walkins staff start working with iPads and understanding applicability.

Decoupling walkins from repair center; rethinking approach

Closed out, change in focus




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

CS Service Portfolio Prototype

Barbara Goguen

Barbara Goguen

Pat Sheppard

IS&T staff are not sure of "who to go to for what", or what our service dependencies are. A complete listing of the services provided by IS&T (internal db with key contacts and descriptions of each service) will answer many of those questions.

11/1/11 11/1/12

Phase I: Prototype completed March 2012. Phase 2: exploration of the right tool to house and access the services information. (currently underway). Sponsor Meeting 8/22 to discuss next steps (see ITSM Tool Discovery project below)

Prototype completed. Next phase dependent on ITSM Tool Discovery (see below).

Completed

CS MITx Accessibility Marilyn Smith

Barbara Goguen

Mary Ziegler

Cannot apply same "brick and mortar" policies to online textbook copyright. Need guidelines for minimum things we can do now, and what should be planned for in future as MITx grows.

GIB 3/15/12 Completed

Initial meeting with Mary Z., OGC, Disability Services, and MITx. Need several additional conversations.

Have to be careful to walk the line between compliance and agility.

Completed

CS MIT 2030 Teaching & Learning Spaces

Dan Hastings, Marty Schmidt, Christine Ortiz

Barbara Goguen

Oliver Thomas

Improve the use of space to facilitate new ways of teaching and learning.

GIB Completed Report should be going to sponsors soon.

Completed

CSTelepresence Equipped Conf Rooms as a Service

Steve Gass & Barbara Goguen

Barbara Goguen

Oliver Thomas?

Success will mean two well equipped, publicly schedulable rooms will get used for high quality video conferencing to support the mission and work of MIT.

GIB 3/26/12 1/31/13

Documentation that summarizes the rooms and services, as well as how to reserver and prepare can be found at https://kb.mit.edu/confluence/display/mitcontrib/How+to+plan+your+video+call+for+Cisco+TelePresence+units.

To date, telepresence use has relied heavily on hand-‐holding from back end service providers. This project should move us toward a more scalable support.

Completed




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

CS/OI ITSM Tool DiscoveryBarbara Goguen and Mark Silis


Pat Sheppard

Currently staff involved with day-‐to-‐day operations and support do not work in a unified system where the processes are clearly understood and consistent. This project will evaluate IT Service Management tools that can facilitate collaboration across teams within the same areas as well as across the organization.

GIB 8/29/12 10/31/12

Completed. Just working out final contract and licensing costs.

8/29: BMC overview 9/20: BMC use cases 9/27: Sponsor meeting 9/28: Gartner consult (3rd party CMDB viewers) 10/1: NEU demo TBD: Gartner consult 10/9: ServiceNow overview 10/15: ServiceNow use cases 10/22: Gartner consult (3rd party request management front ends) 10/31: Final recommendation 11/7: Sponsor meeting

Evaluation completed. Sponsor meeting rescheduled for 11/7/12. Next steps: business case that includes clear support and maintenance plan including resources needed (12/15/12). Contact vendors for initial licensing proposals (to include professional services and any additional tools).

Completed

OI

OI: Provision MITnet with Border Protection Devices (FW, IDS, IPS). Handle: BORDERPROTECTION

ITGC Mark Silis Mike Halsall BP will provide us with the eventual possibility of seeing how MITnet is being used, a capability to detect anomalous behavior from on-‐campus, and even possibly the ability to block or reduce the risk due to suspicious traffic from off-‐campus.

HW Cap:$799k; SW: $30k p.a.; SWEB: $30k (installation, configuration, tuning, logging)

Oct '10 Aug '11 Oct '12 In operation but with a reduced level of networks visible.

Completed

OI

OI: Provision IST Security efforts with a modern log management and analysis capability. Handle : SPLUNK

ITGC Mark Silis Mike Halsall IST Security will be more efficient and effective in their response to issues reported to them, or detected by BP (possible future use)

HW: $0 (VMs); SW: $10k license, $12k p.a.; SWEB: $10k (installation, configuration, interfacing, analysis)

Oct '10 Aug '11 Oct '12 In operation but with a subset of optimal data feeds.

Completed




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

OI

OI: Housing Analog Project

Mark Silis Mark Silis Shaun Palma This will enable IS&T to remove analog lines from in dorm rooms.

Wiring Cost -‐ $75,000.00, Funded by IS&T. FTE in FY12 -‐ 10%, Total FTE 10%.

7/1/11 4/13/12 9/1/12 Planning for removal of Anaolg from Dorm Rooms by Sep

Completed

OI

OI: Unity Transition Mark Silis Mark Silis Dennis Baron Standardize on a single messaging service for MIT telephones allowing ease of future upgrades and feature enhancements.

Capital: {cost of 2 Cisco MCS servers} SW: {cost of Cisco Unity Connection Licenses} FTE: 3 Maint: {cost of additional licenses}

1/3/11 8/31/11 10/1/12 Call tree migration (3 month work once PO is issued) from Octel/Iperia to Unity

Completed

OI

OI: Building 10 Cable Renewal



Wiring Cost -‐ $750,000.00, Equipment Cost -‐ $475,000.00, Construction Cost -‐ $300,000.00, Funded by IS&T. FTE for FY12 -‐ 20%, Total FTE -‐ 30%.

5/1/11 8/20/12 12/31/12 VOIP cutover completed November 2012. Demo of old cabling completed December 2012. Project Completed>

Completed

OI

OI: Identity Life Cycle Discovery

Mark Silis Mark Silis Taeminn Song

Understand the current state of Identity life cycle management at MIT

GIB: .1 FTE 12/1/10 6/29/12 Complted phase. waiting on next step after AC presentation

When approval is made, a new implementation project will be defined

Completed




Area



Project Manager



Project Start date

Project End Date




Status (Green,

Yellow, Red)

OI

OI: Managed Desktop -‐ Casper Installation and Rollout

Mark Silis Mark Silis Sar Haidar The scope of this project is to improve efficiencies and customer satisfaction for our Mac customers by automating inventory collection, alerting and software deployment

Capital: $38,450 for SW and $2,156 for HW Install FTE:2, Rollout SWEB: 696 hours $22,000, Maintenance $20,800

7/1/11 11/11 (Install)

6/30/12 Completed: all new machines have Casper as part of the base image (customers need to opt out)

Completed

OI

OI: SAP Job Scheduler Outsourcing

IS&T ADs Mark Silis Sophie Wong Evaulate alternatives for dailyoperations of batch jobs

GIB: 6/2/12 12/31/12 2/28/13 (Phase 2 -‐ scope increased to include negotiation phase)

none

Completed