FV6020 User Manual

User ManualFV6020 Series

IP PhoneVersion 1.02

FV6020 User Manual

Contents Catalogue1 INTRODUCTION ..................................................................................................... 2

2 INSTALLATION ....................................................................................................... 3 2 .1 Appearance ......................................................................................................................... 3 2 .2 Package List ........................................................................................................................ 3 2.3 Installation .......................................................................................................................... 4 2 . 4 Check installation by ICON of LCD ................................................................................... 4

3 PRODUCT OVERVIEW ........................................................................................... 6 3 .1 Software Features ............................................................................................................... 6 3 .2 Hardware Specifications ..................................................................................................... 7

4 BASIC OPERATIONS .............................................................................................. 8 4 .1 Get familiar with Keypad .................................................................................................... 8 4 .2 Dialing or Making Calls ...................................................................................................... 9 4 . 3 Answering Calls ................................................................................................................ 10 4 . 4 Call hold ............................................................................................................................ 11 4 . 5 Call Transfer ...................................................................................................................... 11 4 . 6 Three-way Calling ............................................................................................................. 11

5 CONFIGURATION GUIDE ................................................................................... 12 5 .1 Config IP Phone through Keypad ..................................................................................... 12

5 . 1 .1 Minimum configuration ......................................................................................... 12 5 . 1 . 2 Common shortcut keys ........................................................................................... 14 5 . 1 . 3 Save and Clear Configuration ................................................................................ 14 5 . 1 . 4 Reboot IP Phone .................................................................................................... 14

5 . 2 Config IP Phone through Web browser ............................................................................. 15 5 . 2 .1 Access to IP Phone Configuration Menu ............................................................... 15 5 . 2 . 2 User Verification .................................................................................................... 17 5 . 2 . 3 Current State .......................................................................................................... 17 5 . 2 . 4 Network Configuration .......................................................................................... 18 5 . 2 . 5 VOIP Configuration ............................................................................................... 21 5 . 2 . 6 Config Manage(Save and Clear Configuration) ..................................................... 25 5 . 2 . 7 System Manage ...................................................................................................... 26

5 . 3 Config IP Phone through Telnet ........................................................................................ 31

6 FIRMWARE UPGRADE ........................................................................................ 33 6 . 1 Web update ....................................................................................................................... 33 6 . 2 FTP or TFTP Update ......................................................................................................... 33

7 DEFAULT FACTORY SETTING ........................................................................... 35

.

- 1 -

T

FV6020 User Manual

Introduction About This Manual his Manual provides basic information on how to install and connect FV6020

IP Phone to the network. It also includes features and functions of FV6020 IP phone components, and how to use them correctly. We sincerely hope you could enjoy the convenience and capabilities brought forward by our products.

Before Getting Started Before you can connect FV6020 to the network and use it, you must have a high-speed Internet connection installed. A high-speed connection includes environments such as DSL, cable modem, and a leased line.

FV6020 IP PhoneFV6020 IP phone is a stand-alone device, which requires no PC to make Internet calls. FV6020 IP phone supports both data and voice thru IP network, and also provides all the features and functionalities of conventional phone and more. Our IP phone guarantees clear and reliable voice quality on IP network, which is fully compatible with SIP and H.323 industry standard and able to interoperate with many other SIP or H.323 compliant devices and software on the market.

NoticeThis publication describes the instruction for FV6020 series IP phone functions only. We reserve the rights to do any changes or make enhancements of this publication without further notice.

.

.

- 2 -

CHAPTER

FV6020 User Manual

Installation

2.1 AppearanceFV6020 series IP phone are designed to look like the

conventional telephones. The following photo illustrates

the appearance of FV6020 IP phone.

2.2 Package list1) One FV6020 IP phone (Main body + Handset + Cord)2) One Straight Ethernet cable3) One universal power adapter 4) One User Manual

Warning: Although the adapter of FV6020 series IP Phone is compliant with UL standard, please do not attempt to use other difference power adapter or cut off power supply during configuration or updating phone. Using other power adapter may damage FV6020 series phone and will void the manufacturer warranty.

Caution: All operations of our product must abide by the instructions provided by IP Phone manufacturer. Any Changes or modifications to this

.

- 3 -

CHAPTER

FV6020 User Manual

product without formal authorization by manufacturer, or operation of FV6020 series phone in any way other than the instructions stated on this user manual will void the manufacturer warranty.

2.3 Installation

1) Insert handset cord into the handset jack and the other end to the left jack of IP Phone

2) Insert the power adapter’s plug into the phone Power jack (DC 5V) and the 2-prong plug end of which into grounded power outlet

3) Start up the IP phone by turning the switch stated ‘ON’ & ‘OFF’ to ‘ON’

4) Remove the network cable from your PC and connect it between WAN port of IP Phone and the Internet ,then follow by below installation checking way

5) If need to set up small LAN network, find the LAN cable in the box and connect it between LAN port and your PC (PC is not required to set up for making a call)

2.4 Check Installation by ICON of LCDFV6020 IP Phone has a 74mmx28mm LCD that can display three lines of below characters each. Here is the display when all segments illuminate:

The LCD is equipped with a backlight. When the phone is in the normal idle state, the backlight is off. Whenever an event occurs, the backlight turns on automatically and brings the user’s attention. The definitions for each character displayed on LCD described as below table.

.

- 4 -

FV6020 User Manual

Icon LCD Icon DefinitionsNetwork Status Icon: FLASH in the case of Ethernet link failure or the phone is not registered properly.Network Status Icon: ON when Phone work on DHCP mode and FLASH when DHCP client is not registered successfully. OFF when Phone is work on another mode.Network Status Icon: ON when Phone work on Static mode and FLASH when IP address is disable. OFF when Phone is work on another mode.Network Status Icon: ON when Phone work on PPPoE mode and FLASH when PPPoE is not registered successfully. OFF when Phone is work on another mode.Message Status Icon: ON and Flash if Phone has new message include text message or voice recordMissed call display ON and Flash if Phone has missed call and not be read.H323 register Status: FLASH when enable register and can not register successfully, ON when enable register and register successfully, OFF when disable registerSIP1 (Public SIP server) register Status: Flash when enable register and can not register successfully, ON when enable register and register successfully, OFF when disable registerSIP2 (Private SIP server) register Status Icon: Flash when enable register and can not register successfully, ON when enable register and register successfully, OFF when disable registerHandset Status Icon: ON when off-hook OFF when on-hook

Hand-free Status Icon: ON when phone work on hand-free mode OFF when IDLE or work on handset mode

…Weekday Status Icon: Show the correct weekday according to the phone current date

.

- 5 -

FV6020 User Manual

Numerical Numbers and Characters: 0 - 9 * # @ A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W, X, Y, Z

Product Overview FV6020 IP Phone is a next generation IP network telephone based on industry open standard SIP (Session Initiation Protocol) and H.323.Built on innovative technology, FV6020 series IP Phone offer customer superb sound quality and rich functionalities at mass-affordable price.

3.1 Software Features

Support two modes: Bridge and Router (NAT&NAPT) Network Protocols: TCP/UDP/IP,ICMP,HTTP,DHCP Client （ WAN

Interface） ,DHCP Server（ LAN Interface） ,DNS Client, DNS Relay, SNTP, PPPoE, FTP,TFTP

VOIP Protocols: Support H323 (V4)&SIP (RFC3261, RFC3262, RFC3264, RFC3265) synchronously

Voice Codecs: G.711（A-law/U-law）,G.723.1(High/low),G.729 NAT transversal: Support STUN client, AVS and Citron etc. Can modify SIP

register port, HTTP server port, Telnet server port and RTP port Support two SIP server synchronously ： Can register two different SIP

server, and can make a call by either proxy Support standard voice features such as numeric Caller ID Display, Call

Waiting, Hold, Transfer, Do-Not-disturb, Forward, in-band and out-of-band DTMF, Hotline (off-hook autodial), auto answer, ban outgoing

Full duplex hand free speakerphone, redial, call log, volume control, voice record with indicator

Support standard encryption and authentication (DIGEST using MD5, MD5-sess)

.

- 6 -

CHAPTER

FV6020 User Manual

Support Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort Noise Generation), Line Echo Cancellation (G.168), and AGC (Automatic Gain Control)

Provide easy configuration thru manual operation (phone keypad, Web interface and Telenet) or automated centralized configuration file via TFTP or HTTP

Support firmware upgrade via TFTP/FTP and HTTP Support syslog, can send event of phone to syslog server

3.2 Hardware Specifications

The below table describes the hardware specifications of FV6020 Phone

Item FV6020

Power Adapter Input: 100-240VAC 50~60Hz

Output: +5VDC, 1200mA

CPU Infineon PSB21553 150MHz

Port WAN 10/100Base T RJ-45 for LAN

LAN 10/100Base T RJ-45 for PC

Power Consumption Idle:1.4W / Active:1.8W

LCD size 3 inch (74×28mm)

Operating Temperature 0～40℃(32°～104℉)

Storage Temperature -10°～60℃(14°～140℉)

Relative Humidity 10～65% (Non-condensing)

Dimension (W×H×D) 11.6× 8× 3 inch (29.5×20.5×7.5cm)

Weight (packaging included) 2.07 lb. (0.94kg)

Certification CE / FCC Part 15 Class B

.

- 7 -

FV6020 User Manual

Basic Operations

4.1 Get Familiar with KeypadFV6020 phone has a 28-button keypad. Definitions of each state as below

Key Button Mode Definitions0 -9 In the dial-up

modeDecimal digit number 0-9, star and pound keys are usually used to make phone calls

In the keypad configure mode

Rapid first press display the digit number 0-9,rapid second press display the English character or others

* In the dial-up mode

As one part of phone number when call out

In the call hold mode

Ready to call a third party’s number to make three-way (or conference) calling

In the keypad configure mode

Equal to the dots notation when input IP address

# In the dial-up mode

As one part of phone number if “#” is the first dialed number, otherwise as the ending symbol to end up dialing

SYSINFO In the IDLE mode Continuous thrice press display assigned IP address of WAN Port, gateway’s IP address and the phone number registered on public server

ENTER In the keypad configure mode

Confirm configuration or enter submenu mode

Exit In the keypad configure mode

Cancel configuration or exit submenu mode

MENU In the IDLE mode Enter menu mode and display the tree menu system

.

- 8 -

CHAPTER

FV6020 User Manual

HOLD In the keypad configure ode

Temporarily hold the active call

Transfer In the keypad configure mode

Transfer the active call to another party or Enter three-way (or conference) calling.

REDIAL/SEND In the dial-up mode

Redial the number last dialed, or force a call to go out immediately before timeout

SPEAKER In the IDLE mode Enter hands-free modeUP In the keypad

configure modeGo back to previous menu item or increase handset/speakerphone volume

DOWN In the keypad configure mode

Go down to lower menu items or reduce handset/speakerphone volume

DEL In the dial-up mode

Delete a key entry, call log, voice mail and etc.

In the keypad configure mode

Modify the current configuration parameter or delete input info

MUTE In the IDLE mode Mute an active call;OUT In the keypad

configure modeBrowse the outgoing call records

IN In the keypad configure mode

Browse the incoming call records

REC In the IDLE mode Enter voice mail submenu PBOOK In the IDLE mode Access to phone book.(maximum saving

100 records)

4.2 Dialing or Making Calls

4.2.1 Dialing general PSTN Phone or extension.

There are three dialing modes:1. Pick up handset or press SPEAKER button, and then enter the phone

numbers, IP phone will send out the numbers with the DTMF tones.2. In the off hook mode or Hands-free mode, Press the REDIAL/SEND

button directly to redial the number last called. Once pressed, the last dialed number will be displayed on the LCD with DTMF tones and an outgoing call is sent.

3. Make use of Speed dialing mode: enter PBOOK→SPEED DIAL→INPUT INDEX submenu to input the index which correspond to the phone number you want to dial, then the phone could automatically dial the number.

.

- 9 -

FV6020 User Manual

4.2.2 IP to IP calling Making IP to IP calling is nearly same as dialing general PSTN Phone, there are three ways to set IP phone number and domain (more details please refer

to 5.2.4)1. “Peer to Peer” calling mode: direct make calls and no need to set phone

number thru proxy server (user could refer to Dial peer setting on web configuration charter).The phone should be operated under following condition (satisfy one option) Both two phones are assigned the public IP address individually Both two phones using private IP address should be on the same

LAN.2. Dialing the IP number configured by public agency, both two phones

should be already registered on the public server.3. Dialing the IP number configured by private agency, both two phones

should be already registered on the private server.

Examples:To dial a number on the proxy, such as 1001, simply pick up handset or press speakerphone, dial 1001 and then press the REDIAL/SEND button.To dial a PSTN number such as 62281486, you might need to enter in some prefix number followed by the phone number. Please check with your VoIP service provider to get the information. If your phone is assigned with a PSTN-like number such as 62281493, most likely you just follow the rule to dial 62281486 as if you were calling from a regular analog phone, followed by pressing the REDIAL/SEND button.

4.3 Answering Calls

There are three ways to receive incoming calls: Pick up handset to receive incoming calls Press the SPEAKER button to receive incoming calls Start-up the voice message function (Press REC button) to record the

incoming calls, afterwards listen to voice messages thru phone audio play

.

- 10 -

FV6020 User Manual

Operations: Enter REC→RECEIVED→NEW→LIST NO submenu

Note: User can switch from a hands-free call to handset by picking up the handset. To switch from a handset call to a hands-free call, press hands-free button, and then hang up the handset.

4.4 Call hold

Pressing the HOLD button during current conversation enables you put an active calling on hold temporarily while a second call is answered or made, press this button again will go back to the previous call.

4.5 Call transfer

Press the TRANSFER button enables users could transfer an incoming call to transfer the incoming call to the third party’s number. When both sides are on conversation, users could inform the called person to announce the call will be transferred and then press the TRANSFER button, dial another telephone number when you hear the dial tone, then the incoming call will be transferred to another line and users conclude the previous telephone conversation.

4.6 Three-Way Calling

FV6020 IP phone support three-way (or conference) Calling. That is users could talk to more than one person (up to two) at the same time.

Process: press HOLD button → Press * button→ Dial third party’s number->put through→ press HOLD button again

Once the three-way initiator concludes the three-way calling, the other two sides can not continue the conversation call and hand up automatically.

Note:The function 4.4 & 4.5 & 4.6 could be started or closed thru system setting, so when you need to use above three functions please make sure of opening these functions.

.

- 11 -

FV6020 User Manual

Configuration Guide

5.1 Config IP Phone through Keypad

Below is the configuration procedure for basic operations:

5.1.1 Minimum configuration

Network configuration:Press MENU button→Input password “123”→Press ENTER button to confirm.

Configure WAN Port IP address: NETWORK→WAN→STATIC NET→IP

If using DHCP or PPPoE to get IP address dynamically, find user name onNETWORKWANPPPoEUSER NAME

If using DHCP or PPPoE to get IP address dynamically, find password onNETWORKWANPPPoEPASSWORD

Configure WAN Netmask: NetworkWAN STATIC NET NETMASK

Configure WAN Gateway: NetworkWAN STATIC NET GATEWAY

Configure WAN DNS address: NetworkWAN STATIC NETDNS

Finished all above network configuration, Users can connect IP phone to internet

.

- 12 -

Setup WAN Port IP

Config VOIP Phone protocol(e.g. config SIP protocol)

CHAPTER

FV6020 User Manual

successfully.

FV6020 IP Phone supports to modify IP address using keypad; Users could refer to the following flow chart to get a clear picture.

Configuration Example: set IP address of Phone WAN port to 192.168.10.71

.

- 13 -

Network

LAN

IP

IP 192.168.10.1

Input Value:

Input Value:192.168.11.1

IP 192.168.11.1

6.Input 192.168.11.1

7.ENTER Key

8.Press EXIT twice

LAN WAN

Static net

9.UP/DOWN

10.ENTER

11.ENTER

IP

IP 192.168.1.179

12.ENTER

MENU1.INPUT “123”+ ENTER Key

Input Value:

Input Value:192.168.10.71

IP 192.168.10.71

13.DEL Key

15.ENTER

14.Input 192.168.10.71

4. ENTER Key

3. ENTER Key

2. ENTER Key

5.DEL Key

FV6020 User Manual

Note:IP Phone must config the correct WAN port IP address and Gateway IP address before connecting to internet. Due to FV6020 Phone Default Bridge mode is disable, so the WAN port IP could not be set to the same segment with LAN Port IP address when you modify WAN Port IP. Default factory setting of WAN configuration is DHCP Client model Default LAN Port IP=192.168.10.1 (Users could get them by pressing SYSINFO Key)

5.1.2 Common Shortcut Keys Keep pressing 1 key for three seconds, phone transfer from internet

connecting to Static mode Keep pressing 2 key for three seconds, phone transfer from internet

connecting to DHCP mode Keep pressing 3 key for three seconds, phone transfer from internet

connecting to PPPoE mode Keep pressing 4 key for three seconds, phone change default protocol to H.323 Keep pressing 5 key for three seconds, phone change default protocol to SIP

5.1.3 Save and Clear ConfigurationEnter MENU→SYSTEM→SAVE submenu to save the audit configurationEnter MENU→SYSTEM→SETFAULT submenu to clear the audit configuration and restore factory default setting.

5.1.4 Reboot IP PhoneEnter MENU→SYSTEM→REBOOT submenu to reboot FV6020 IP PhoneNote: if no responding on phone, please cut off power supply to reboot phone.

.

- 14 -

FV6020 User Manual

5.2 Config IP Phone through Web browser

5.2.1 Access to the IP Phone configuration menu

The IP Phone Web Configuration Menu can be accessed by the following URI: http://Phone-IP-Address. The IP address can be set to either WAN IP address or LAN IP address, default factory setting of WAN configuration is DHCP Client model, default LAN IP address is “192.168.10.1”. If connect PC with IP Phone LAN port and config to obtain IP address automatically, you could check the default gateway IP namely LAN IP address of IP Phone. The procedure as belowa) Access to “Property of local area connection” dialog box

b) Select “Internet Protocol (TCP/IP)”,click “Property” buttonc) Setting refers to below dialog box, and then click “OK” button, PC will

obtain IP address automatically.

.

- 15 -

FV6020 User Manual

d) Input “cmd” command on the RUN submenu under PC STAR, key in “ipconfig/all on the command lines dialog box to find the default gateway IP address, which is LAN IP address of IP Phone.

.

- 16 -

FV6020 User Manual

5.2.2 User verificationUsers are requested to make verification when config or browse the IP phone thru web pages, users can direct login the config menu by inputting username and password as below ,

Guest account: both default username and password are “guest”, enable users to browse IP Phone parameter with low-level user interface

Administrator account: both default username and password are “admin”, enable users to configurate IP Phone with high-level user interface

5.2.3 Current StateOn this page user can gather information of each commonly-used parameter of the phone, it is shown as the following figure: Network section: Display the current WAN, LAN configurations of the phone VoIP section: Display the current default signaling protocol in use， and

server parameter in use of each protocol Phone Number section: Display the phone number against each protocol The version number and date of issue have been shown at the end of this

page

.

- 17 -

FV6020 User Manual

5.2.4 Network configurationNetwork configuration includes WAN Config and LAN Config.1. WAN ConfigurationThis web page displays the WAN parameter configuration.

.

- 18 -

FV6020 User Manual

Three models (Static /DHCP/PPPoE) are paratactic. Users can set the right model base on actual requirements. Connect network to internet thru Static modeDefault network config is static model; Users need to set below parameters

IP Address WAN IP addressNetmask Network mask Gateway Default gateway IP addressDNS Domain Option configurationPrimary DNS IP address for primary Domain Name ServerAlter DNS Option configuration

Click “Apply” button after finished above setting, IP Phone will save the setting automatically with immediate effect.If users visit IP Phone thru WAN, it need to input “ipconfig” command to get the new IP address and copy it to web browser bar to visit IP Phone.

Connect network to internet thru DHCP modeSelect “DHCP” on below single option, IP Phone will auto-config the WAN parameter with immediate effect.

Connect network to internet thru PPPoE modeSelect “PPPOE” on below single option,

Set below parameter of PPPOE mode

.

- 19 -

FV6020 User Manual

Server If ISP no special requirements, remains default settingUser Provided by ADSL ISPPassword Provided by ADSL ISP

Click “Apply” button after finished above setting, IP Phone will auto-config the WAN parameter with immediate effect. The setting of WAN is still effective and enables IP Phone to connect to internet.

2. LAN ConfigurationThis web page displays the LAN parameter configuration. Please note once the bridging mode is selected, the LAN configuration will be no longer effective.

Configuration Example

Config LAN: generally config one private IP address

IP LAN IP address

.

- 20 -

FV6020 User Manual

Netmask Network Mask

Start LAN DHCP Service and NAT or not: default setting is start

Start Bridge Mode or not（transparent mode）: Once start Bridge Mode, some parts of LAN config will be disabled, and the phone will no longer set IP address for LAN physical port，LAN and WAN will join in the same network；

5.2.5 VOIP Configuration

This section is to config signaling protocol for the SIP Server and Client.

1. H.323 ConfigurationUser can configure specific parameter of H323 signaling protocol on this page；Definition of each parameter described as below

.

- 21 -

FV6020 User Manual

Definition of each parameter described as below

H323[Unregistered] configuration

Show H323 register state；if register successfully, show “Registered”, otherwise show “Unregistered” on bracket

Default GK Addr Set default gatekeeper IP addressAlter GK Addr Set backup gatekeeper server IP addressDefault GK Port Set default gatekeeper portAlter GK Port Set backup gatekeeper server portDefault GK ID Set default gatekeeper ID, remains blank if no valueAlter GK ID Set backup gatekeeper ID, remains blank if no valueH323 ID Set H.323 ID, default is VOIPQ931 Signal Port Set system initial Q931 signal port, default value is 1720Phone Number Set assigned phone number GK Detect Interval Set GK detection interval time，the unit is second；RAS Port Set net gate RAS register port for the system

DTMF ModeSet DTMF mode，RTP mode，RFC2833 mode，H245-string mode and H245-signal mode；

Permit call if not registered

Set permission for nor-registered call， allow to initiate call without net gate register；

EARLY TALKSet receiving IVR，such as the voice prompt, dialing of PSTN color ring；

EARLY H245Early245 configuration，when initiating a call, the 225 message transmission begins at the same time with 245 message transmission，default value is disable

Fast Start Set quick start mode to start H323 callEnable Register Set enable/disable registerAuto Detect GK Set the phone enables to detect gatekeeper automaticallyH245 Tunnel Set enable/disable to start H245 Tunnel functionSelect Multiplexing Set multiplexing of logical channel，the default is Disable；

H323 Force G7231 Force to use codec G.723.1 when start H323 outgoing call

GK Auto Swap

Configure main and backup auto-swap server ； if the phone enables main and backup server function ， the automatic detection and auto-swap functions should both be chosen

H323(Default Protocol) Set H323 as the default signaling protocol

.

- 22 -

FV6020 User Manual

3. SIP Configuration

User can configure specific parameter of H323 signaling protocol on this page；

Definition of each parameter described as below

SIP[Unregistered] Configuration

SIP register state ； if register successfully, show “Registered” in the square bracket， otherwise show Unregistered

Register Server address Set SIP register server IP addressProxy Server addr Set proxy server IP address（usually SIP will provide the

same configuration of proxy server and register server, if different(such as different IP addresses), then each server's configuration should be modified separately）

Register Server Port Set SIP register server signal portProxy Server Port Set SIP proxy server signal portRegister Username Set SIP register server account username（Usually it is the

same with the config port number）Proxy Username Set the SIP proxy server account usernameRegister Password Set password of SIP register server accountProxy Password Set password of SIP register accountDomain Realm Set the domain realm (Usually it is same with registered

server and proxy server IP address)Local SIP Port Set local signal port，the default is 5060

.

- 23 -

FV6020 User Manual

Phone Number Set assigned phone number Register Expire Time Set expire time of SIP server register, default is 120

seconds Detect Interval Time Set detection interval time of server, default is 120 secondsRFC Protocol Edition Enable the phone to use protocol edition. When the phone

need to communicate with phones using SIP1.0 such as CISCO5300 and so on, need to modify into RFC2543. the default is to RFC3261；

DTMF Mode Set DTMF sending modeUser Agent Set the user agent if have, default is commonEnable Register Configure enable/disable registerAuto Detct Server Set the phone enables to detect server automaticallyEnable Pub Outbound Proxy

Configure to enable to use public outbound proxy

Server Auto Swap Configure main and backup auto-swap server ； if the phone enables main and backup server function ， the automatic detection and auto-swap functions should both be chosen

SIP (Default Protocol) Set SIP as the default signaling protocolAfter finished the aforesaid network and VoIP configurations on the phone and network communication has been implemented， the user can make VoIP calls by the calling register and proxy server.

Note:Some ISP internet may inhibit the phone to register and cancel the register in process, so user had better cancel apply or register soon and then submit registration repeatedly. Server may stop response of dialogue machine, then the phone receives no register/cancel login request and registration state will show incorrectness!

Configuration ExampleFirstly users should get the account info from VOIP Operator (Including Server IP address, port, username, password etc.) and follow below procedure. Config registered server and proxy server IP address and signaling port.

(Support DNS for registered server and proxy server)

.

- 24 -

FV6020 User Manual

Config the username and password for registered server and proxy server.

Config the phone number (Usually phone number is same with SIP account)Remark: due to the above register username is “client”, so the phone number is different from SIP account)

Config the domain realm (Usually it is same with registered server and proxy server IP address)

Select below two option and registered in local outbound public proxy

&

5.2.6 Config Manage (Save and Clear configuration)1. Save ConfigOnce change is made, Users should save the modified configuration to take effect, otherwise the IP Phone will go back to the last saved setting after phone reboot.The interface of “Save Config” as below, please follow the four steps below to config.

.

- 25 -

FV6020 User Manual

Enter “Config Manage” Menu →“Save Config” Submenu→ Click “Save” Button→ Return to “Current State” Web page

2. Clear ConfigIf the IP Phone doesn’t work properly after modifying config, users can clear all modified config on “Clear Config” web page. The phone will clear all modified config and restore the default factory configuration. (Default network type for WAN is DHCP mode; default LAN IP address is 192.168.10.1)

Please follow the below steps to clear config:Enter “Config Manage” Menu →“Clear Config” →Click “Clear” Button →show “Submit Success” info on screen →Click “Return” button

5.2.7 System Manage

1. Account ManageUsers can edit users (add or delete) account and modify existing users’ authority on this web page.

.

- 26 -

FV6020 User Manual

Definition of each parameter described as below

Keypad password Set keypad config password, default is 123,users can input new password then click “apply” button ,”submit success” info will show on screen, reset password successfully

User Name List existing phone user account name User Level Show existing user account level [two option]:Root and

General: Root level users have the right to modify config; General level users have the right to read-only

Add Add user account to IP phoneDelete Delete increased user account Modify Modify increased user level and password

Operation Example Add one new account

Click “Add” button →input User name (No-Modify) →Choosing User level from dropdown menu →set new user password →confirm password →submit the new account info by clicking “submit” button →show “submit success” on screen →return to account configuration interface by clicking “Return” button

.

- 27 -

FV6020 User Manual

Delete increased account

Choosing the account need to del from dropdown menu→ Delete account by pressing “Delete button” →show “Submit Success” on screen

Modify increased account (For Root-level user account only)

Choosing the modified account →enter below interface →modify user level or

password →click “Submit” button to submit the modification

.

- 28 -

FV6020 User Manual

Owing to the phone's default account： accounts of the administrator level-admin account and the ordinary level－guest account are all weak account and weak password, the username and password will be easily to guess on public network, so the user had better modify the administrator and ordinary user. Enter with manager level when making modification， create a administrator account and a browse account (you'd better not set the name as admin, administrator, guest, etc.)，set password and then save configuration，entering with new manager account, delete default manager and browse account and save configuration，security will be enhanced!

2． Phone book configurationOn this page, user can save and configure telephone book. Add phone book record

Click “Add” button →Input Name name, number and address→ click “Submit” button→ show “Submit Success” on screen

Delete phone book record Choosing the record need to del from dropdown menu →Del account by pressing “Delete button” → →show “Submit Success” on screen

.

- 29 -

FV6020 User Manual

Modify phone book record Choosing the record need to modify from dropdown menu→ pressing the

“Modify” button→ key in the new phone number and Address → click “Submit” button → Return to “Phone Book” interface

3. Syslog configurationUsers can star or close syslog function and config syslog server IP address & port.

Definition of each parameter described as below

Enable Syslog Config enable/disable syslog function, choose it and then click “Apply” button to go into effect

Server IP Config syslog server IP address

.

- 30 -

FV6020 User Manual

Server Port Config syslog server port, click “ Apply” button after inputting server IP & server port to take effect

4. Time SetSetting time zone and SNTP (Simple Network Time Protocol) server according to users location, users could manual adjust date and time on this web page.

Definition of each parameter described as below Server SNTP server IP addressTime zone Set time zone according to users location, Beijing time

zone is GMT:+8:00 Timeout use for socket calls which will block while doing the SNTP

query, default value is 60 secondsManual Time set Manual set date and time

5. System Reboot Once any change of phone configuration is made, users need to reset IP phone to go into effect. Users should save the modified configuration before system reboot, otherwise the phone system configuration will go back to last saved setting. The system reboot interface as below

.

- 31 -

FV6020 User Manual

5.3 Config IP Phone through Telnet

1. Config Procedure Input command “cmd” on Run submenu under PC START menu, and then

key in “telnet phone-IP-address enables users to config IP phone thru telnet. Input username and password, both default username and password

of Administrator account are “admin” Config IP Phone through command lines

Note:1. We suggest users to config IP Phone thru web browser instead of keypad or

telnet.2. After any change of configuration, please remember to make “write”

command to save changes and then input “reload” command to reboot IP phone to take effect.

2. Config bases using command Common Global command

Command Name Command function Examplechinese Set the language of help prompt info to

Chinese#chinese

clear Clear screen #clearenglish Set the language of help prompt info to

English#english

exit Go back to upper level of node #exithelp 1.Display help prompt info

2.Display all subnode under current node and local command

1．#help ping2．#help

.

- 32 -

FV6020 User Manual

history Display the history info for inputting command

#history

logout Exit telnet config interface #logoutping One test program using to check

network or program availability #ping www.beyondtel.com

tree Print out the tree structure of current node

#tree

who Display current users login to PC #whoWrite Save configuration to flash #writeReload Reboot IP phone #reload

Common Network command

Command Name

Command function Example

ping The same with above stated #ping www.beyondtel.com

tracert Print out the network path #tracert www.beyondtel.com

show basic Print current configuration status table #show basicshow ip route Print phone Router table #show ip routeshow ip arp Print phone arp table #show ip arpshow ip netstat Run Netstat program #show ip netstattelnet telnet another user host #telnet 192.168.1.2Set default Clean phone configuration modification

and restore default except network configuration

#setdefault

Set all default Clean all configuration and restore default manufacturing setting

#setdefault all

Firmware Upgrade

6.1 Web UpdateOn this page, user can select the upgrade document (firmware or config file) from hard disk of the computer directly to run the system upgrade. After upgrade completed ， reset the phone and it will be usable

.

- 33 -

CHAPTER

FV6020 User Manual

immediately.

STEP:Enter Update menu →WEB Update submenu→ click “browse” button→ download upgrade document from hard disk (firmware or config file provided by manufacturer) → click “Update” button →reboot IP phone to go into effect

Note:Under system upgrade progress, IP Phone may not be restarted normally due to some system reason (e.g. electricity shut off), users can re-download under protected mode.

6.2 FTP or TFTP UpdateUsers can download upgrade documents or lead in configuration files thru FTP or TFTP mode. Please make sure export and import rights are authorized by FTP or TFTP server before using FTP update way.

.

- 34 -

FV6020 User Manual

Definition of each parameter described as below

Server Set IP address for upload or download FTP/ TFTP server

Username Set username of the upload or download FTP server. If user select TFTP mode, no need to input username and password

Password Set upload or download of FTP server passwordFile name Set file name for system upgrade documents or system

configuration files. system file take .Z as suffix，configuration files take .cfg as suffix；

Type Config export/import/upgrade file type [three options]: “Application update” is system documents upgrade“Config file export” is export configuration files to server“Config file import” is import configuration files to gateway

Protocol Set transport protocol type [two options]:FTP and TFTP

STEP:Enter Update menu →FTP Update submenu→ Config FTP/TFTP server → Config username and password of FTP server (if select TFTP mode, please skip this step) →key in file name → choosing file type from the dropdown menu→ choosing protocol type

.

- 35 -

CHAPTER

FV6020 User Manual

Default Factory Setting

Gain IP address thru DHCP mode, the static IP address of WAN Port is 192.168.1.176, the IP address of LAN port is 192.168.10.1.Default is to start the DHCP service and NAT function.

Default communication protocol is to use SIP, SIP port is 5060 Default HTTP port is 80, Telnet port is 23 Default number end is “#” button Default user account is admin and guest Default phone time is to use SNTP protocol to get GMT

.

- 36 -