Future Trends in Accessibility: The Case for Inclusive Innovation

Daniel HubbellTechnical Evangelist - AccessibilityMicrosoft Trustworthy Computing

Accessibility : Can it be used?

Usability : How well can it be used?

What is Universal Design?

Universal design refers to any broad solution that produces

products that are usable and effective for everyone.

Accessibility is about enabling individuals to adjust their user experience in order

to use technology,

regardless of their age or ability.

Universal DesignDoesn’t Just Happen.

What Problems Do We Face?

If it’s the right thing, why isn’t

Universal Design the norm?

Knowing the Customer:

Most technologies are

designed for a subset of

the true customer base

Digital Divide:

Balance between technical

progress and the ability to

absorb & adapt to change.

Convergence of devices:

Is adding complexity.

People

Process

Technology

UniversalDesign

People

An Accessibil ity Aware Culture

A Spectrum of Abil iti es

Customer Preference

Temporary Condition

Traditional Disability

U.S. 18-64 year old computer users

Study commissioned by Microsoft, Conducted by Forrester Research 2004

Not likelyto benefit

VERY likelyto benefit

17% Likelyto benefit

40%

Who are your champions?

Process

Embed Theory in Process

How do we consistently and

efficiently present information in

a usable manner to every user?

repeatable processes

enforceable policies

harmonized standards

control environment

Security is about the protection of information: who has

access, it’s sensitivity, and who can manipulate it.

Privacy is about the appropriate collection, use and storage of

personal information based on the user’s preference or circumstances.

Accessibility is about enabling individuals to adjust

their user experience in order to access information, regardless of their age or ability.

Accessibil ity Development Lifecycle

Accessibil ity Development Lifecycle

Integrate ConformAssess

Technology

Enable Choice Through Technology

AAA

Integration

AAA

The Cloud

In some scenarios, the

cloud can enable the

ability to share and

process information

across products and

places easily.

AAA

Conclusion…

Being accessible should

be more than just

thinking about universal

design.

Inclusive innovation is

a challenge to learn from other

disciplines as a way to apply

Universal Design in a more

consistent and efficient way.

http://www.microsoft.com/enable

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