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Future of ITS: Five Trends to Watch
and Why
Santosh Mishra
Senior Transportation Planner
March 19, 2013
2
Presentation Overview
Needs
Trends to watch
Relevance to Transit
Gaps/Issues
Potential Adoption Strategies
Source: USDOT
3
Needs
Smarter planning
System/customer
feedback
Improved intermodal
operations
Smarter decision tools
Data acquisition,
management and
processing
Vehicle safety and
security
Customer safety and
security
Seamless customer
mobility
Ubiquitous customer
information
Fast and universal
payment tools
4
Applicable Future Trends
Cloud computing
Info-mobility
Crowdsourcing
Big data
Connected vehicle
technologies
Source: USDOT
5
Cloud Computing: Relevance to Transit
Improved system performance (e.g., high performance
servers)
Reduced cost
Capital investment
Recurring infrastructure cost
Required labor or other resources
Ubiquitous access (e.g., tablets, smartphones)
Easier update/upgrade process
No constraints on storage
Flexible licensing models (e.g., subscription-based)
6
Cloud Computing: Gaps/Issues
Single point of failure
Level of vendor support
Information security
Limited control
Privacy concerns
Integration with third party
systems
7
Cloud Computing: Potential Adoption Strategies
Build culture for cloud: balance content creation &
consumption
Enhance ongoing adoption strategies
Back-office software (e.g., Google apps, ERP/CRM tools)
Operations software (e.g., scheduling software, CAD/AVL, RTIS)
Other analysis software (e.g., ESRI products)
Focus on high availability
Enhance security
Focus on 24x7 support
8
Info-Mobility: Relevance to Transit
Mobile revolution
Connectivity
Convergence
Communication
Advanced location-based technologies
Indoor mapping
Augmented reality
Advanced communication technologies (e.g., NFC,
WiMAX/LTE, Ultra wide-band, SuperWiFi)
Machine-2-machine (M2M) communication
9
Info-Mobility: Gaps/Issues
Mobile ecosystem fragmentation
High customer expectations
Network latency
Big data processing
Cross-device consistency
Lack of institutional agreements
Title VI compliance
Unclear return on investment
10
Info-Mobility: Potential Adoption Strategies
Build mobile strategy
What
When
How
Enhance current mobile offerings
Enhanced real-time information
dissemination
Focus on mobile payments
Training/education
Build partnerships
Enhance data security
11
Crowdsourcing: Relevance to Transit
Enhanced public participation
Reduced data collection cost
Travel behavior research
Enhanced talent access
Enhanced data access
12
Crowdsourcing: Gaps/Issues
Technical
Limited data processing capability
Limited storage
Data quality
Noisy dataset
Bias/non-random set
Data interpretation and
correlation
Consensus building
Justification
13
Crowdsourcing: Potential Adoption Strategies
Piggyback on mobile strategy
Educate customers/partners
Build crowdsourcing products
Use or to fetch customer preference on trip
alternatives and offerings
Obtain customer feedback on infrastructure (e.g.,
www.fixmytransport.com), safety/security, real-time delay status
Use apps for public participation (e.g., UTA, Salt Lake City)
Source and mine public data (e.g., Twitter, Facebook)
Partner with existing app providers (e.g., Moovit, Waze,
Tiramisu)
14
Big Data: Relevance to Transit
Planning
Smarter networks
Better integration with other modes
Better products for riders
Operations
Regional/intermodal operations centers
Anomaly prediction & scenario modeling
Impact mitigation & service restoration
Real-time traveler information
Multimodal info acquisition and dissemination
Managing crowdsourced information
Source: KatInsight.com
15
Big Data: Relevance to Transit (continued)
Safety/security & customer service
Real-time video analytics
Multimedia playback (e.g., audio, video, social media,
traffic, weather) using archived data
Fare payments
Universal mobile payment (e.g., transit, parking, toll, retail)
Link with other data sources to create incentives (e.g.,
Google Offers, Groupon, brand loyalty programs)
Intermodal demand modeling (e.g., O-D modeling and
transfer analysis)
16
Big Data: Gaps/Issues
Technical:
Paradigm shift:
Data analysts to data scientists
SQL to NoSQL
Big data platforms still not
mainstream
Storage & server
performance
Institutional:
Data privacy
Lack of information sharing
agreements
Financial:
Cost of current big data
platforms
Immediate benefits from
conventional data mining
17
Big Data: Potential Adoption Strategies
Standardize data exchange protocols
Focus on incremental progress
Enhanced planning (e.g., use of crowdsourced data)
Enhanced customer information (e.g., utilization of weather, traffic
and social media datasets)
Build partnerships
Citywide/Statewide initiatives
Private enterprises
Independent developers
Source: SAP
18
Connected Vehicle Technologies: Relevance to Transit
Safety
Vehicle to infrastructure (V2I)
Vehicle to vehicle (V2V) (e.g.,
crash/collision avoidance)
Mobility
Real-time data capture
Dynamic mobility applications (e.g.,
IDTO)
Environment
AERIS (e.g., TSP, alternative fuel)
Road weather applications
Source: USDOT
19
Connected Vehicle Technologies: Gaps/Issues
Interoperability issues
Information silos
Institutional issues
Communications
infrastructure
Data acquisition and
processing challenges
Stakeholder involvementSource: USDOT
20
Connected Vehicle Technologies: Potential Adoption
Strategies
Strategic planning
Align with technology evolution trend
Focus on “low hanging fruit”-stay away from bleeding edge
Build regional ecosystem
Multimodal coordination infrastructure (e.g., TMCC model)
Big data acquisition, management and use platforms
Institutional agreements
Pilot programs (e.g., Ann Arbor safety pilot, IDTO)
Thank You
Contact:
Santosh Mishra
38 Chauncy St, Suite 200
Boston, MA 02111
Tel: 857-453-5466
Email: [email protected]