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Microsoft Dynamics GP Support Lifecycle
GP Version Release Lifecycle Start DateMainstream Support
End DateExtended Support End
Date
Microsoft Dynamics GP 2010 –Service Pack 4
6/15/2010 10/13/2015 10/13/2020
Microsoft Dynamics GP 2013 –Service Pack 2
3/12/2013 4/10/2018 4/11/2023
Microsoft Dynamics GP 2015 4/14/2015 4/14/2020 4/8/2025
Microsoft Dynamics GP 2016 R2 12/1/2016 7/13/2021 7/14/2026
Microsoft Dynamics GP 2018 12/1/2017 1/10/2023 1/11/2028
GP 2015 R2
2015 H1 2016 H1
Microsoft Dynamics GP Roadmap
2017 H2
All in One Doc Viewer
AP Inv Approval
Time Mgmt App
Automated Provisioning for Azure
Top feature requests
Power BI: OData 2.0
Home Page Refresh
Web Client Evolution
Top Features Requested by Customers
GP 2016
2016 H2
Enhanced user experience for Web Client
Multiple browser & device support for Web Client
Workflow 3.0
Power BI: OData 1.0
Top feature requests
GP 2016 R2
Workflow 4.0
Doc Attach
Fin/HR Optimization
Power Suite
Top feature requests
GP 2018
Financial Enhancements
Purchasing Usability
Sales Optimization
Top features requests
GP ‘Next’
2018 H2 2019 +
Ongoing Development
Top features requested by customers & community
GP ‘Next’
The Future
The Resource Group
• Business Applications – October 2018 Release Notes
http://download.microsoft.com/download/B/F/2/BF2F7F86-F908-414C-8982-340658F0076F/BusinessApplications_ReleaseNotes_October18.pdf#page136
• Dynamics GP is part of Business Central Plan
• Existing GP on-premises solutions can connect to Business Central Cloud to leverage:
Power BI Reporting
Artificial Intelligence (AI)
Machine Learning (ML)
The Facts about GP – A Recap
The Resource Group
• Microsoft has a 10 year support lifecycle for GP releases
• Microsoft Dynamics GP Roadmap Continues!
• Approx. 45,000 active customers – and a huge ecosystem
• Integration with Dynamics 365 Business Central
Why Should I Upgrade?
Incorporate new features for GP
Support Lifecycle
Keep current with client Operating System
Office Compatibility
Utilize new versions of SQL
Cost of upgrade is reduced if you keep current
Upgrade complexity
•10.0201320162018
•201020152018
•201320162018
•20152018
•20162018
Upgrade Hops:
Microsoft Products
Third Party Products
•2013 or 2015 only
OLE Note Migration to Doc Attach
GP Compatibility with Windows OS
• Operating System Compatible with GP
Version GP 2010 GP 2013 GP 2015 GP 2016 GP 2018
Windows XP x
Windows Vista x
Windows 7 x x x x x
Windows 8 x x x x
Windows 10 x x x x
GP Compatibility with Office
• Versions of Office supported with GP:
Version GP 2010 GP 2013 GP 2015 GP 2016 GP 2018
Office 2007 x
Office 2010 x x x
Office 2013 x x x x
Office 2016 x x x
O365 x x x x
GP Compatibility with SQL
• Versions of SQL supported with GP:
Version GP 2010 GP 2013 GP 2015 GP 2016 GP 2018
SQL 2005 x
SQL 2008 x x
SQL 2012 x x x x
SQL 2014 x x x x
SQL 2016 x x
SQL 2017 x
GP System Recommendations (SQL Server)
Component Recommended
Server OS 2012 R2/2016
SQL Version 2014/2016*
RAM 16 GB (32 GB if MR is installed on the server)
CPU 4 cores
Hard drive arrays
OS RAID 1
SQL Data drive RAID 10 or 0+1
SQL Log drive RAID 1 or 10
SQL Backup drive RAID 1
TempDB RAID 1 (Create file for each processor)
GP System Recommendations (Client)
• Client
• RDS Server
Component Recommended
OS 7 or 10
Office Version 2013/2016/O365
RAM 4 GB or more
CPU 2 cores or more
Component Recommended
OS 2012/2016
Office Version 2013/2016/O365
RAM 16 GB or more
CPU 4 cores
Hard Drive 80 GB +2 GB per user
Blog Post https://community.dynamics.com/gp/b/gplifehacks/archive/2017/12/21/dynamics-gp-workflow-types-by-version-release
Workflow 4.0 for GP2018
• Added 3 new workflows– GL Account Approval
– Purchasing Receipt Approval
– Purchasing Invoice Approval
• Reminder emails added
• Copy workflow steps
• Workflow Transaction History Detail report
• Additional fields for workflow
• Email Enhancements
GP Web Client• Why install the web client?
– Allow users the ability to access GP without having to install GP on their client.
– Allows users to sign in with their Windows credentials.– Used as a convenient way for user to initiate or approve workflows such
as filling out a requisition request, or requesting an address change.– Self Service User
• What is needed to install web client?– Web server with IIS– Certificate– Windows group for users and managers– Service Account(s)– DNS record if using a hostname URL
Power BI and OData
• GP 2018 released the first Power BI content pack.
• You can use OData to connect Power BI to your GP data.
• You can add Power BI to the GP homepage.
• GP 2018 is updated to OData 4
– Supports Paging
– Supports Filtering
– Better performance
Upgrade Process
Upgrade Checklist and
Quote
Project Planning & Scheduling
Meeting
Technical Planning Call
Pre-upgrade Requirements
Test Upgrade
What’s New Training
Test Plans
Go/No Go CallProduction
Upgrade
Go-Live Support
Project Close Out Meeting
Post Upgrade Tasks
• Backup the network folder– Common naming convention:
• \\SERVERNAME\GPShare
– Contents:• Documentation (Enhancements, Installation Instructions)• Excel Reports (Refreshable BI reports)• Integration Manager database• Reports (for example, Crystal Reports)• Modified Forms• Modified Reports• OLE Notes• Word Templates• Installation Media, Third Party product installs
Post Upgrade Tasks
• Backup the SQL Databases
– When taking an ADHOC backup, use the Copy-only option.
Post Upgrade Tasks
• Backup the SQL Databases– DYNAMICS– Company databases
• select INTERID from DYNAMICS..SY01500
– ManagementReporter– ReportServer
• Encryption Key1. Start the Reporting Services Configuration Manager, and then connect to the
report server instance you want to configure.2. Click Encryption Keys, and then select Back Up.3. Type a strong password.4. Specify a file to contain the stored key. Reporting Services appends a .snk file
extension to the file. Consider storing the file on a disk separate from the report server.
5. Select OK.
Source: MS Docs
Post Upgrade Tasks
• Backup the SQL Databases– Sover BI360
• BI360DW• OSR_Repository
– Analysis Cubes• DynamicsGPWarehouse
– System Databases
• Backup the Integration Manager Database– Usually located at:
• \\SERVERNAME\GPShare\Integration Manager\
– File extension:• IMD• MDB
Post Upgrade Tasks
• Set Up Email Alerts when SQL Backups Fail1. Enable SQL Database Mail
2. Create a mail profile and account (SMTP)
Post Upgrade Tasks
• Set Up Email Alerts when SQL Backups Fail
4. Create/Edit the SQL job to alert the Operator when the job fails.
Post Upgrade Tasks
• Refresh the data in a test company
– Run the “Refresh” Maintenance Plan
• Has all of the scripts necessary to refresh– For example, cleans up company ID and database users
– Normal naming convention:
• Refresh ‘production DB’ over ‘test DB’
Post Upgrade Tasks
• Install a new GP Client on a workstation
– Use the installation instructions
• Normally located at:– \\SERVERNAME\GPShare\Documenation\
• Step by step instructions on how to install GP on a new computer, including third party products.
Post Upgrade Tasks
• Fix the Display issue on high resolution monitors
High ResolutionDisplay
Standard Display
Post Upgrade Tasks
• Fix the Display issue on high resolution monitors1. Add/Change the following Registry entry:
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
PreferExternalManifest=dword:00000001
2. Add the Dynamics.exe.manifest file to the GP2018 installation folder.
Source: Fix Dynamics GP scaling and font size issues on high DPI displays