Fusion: 1+1=3

Innovation through differences

VANW JUNE 26 2015

JAYANTSHUKLA

JOINTFORCE LLC

BUILDING MANAGEMENT CAPABILITY

LIFE & LEADERSHIP COACHING :Individuals and Groups TEAM COHESIVENESS :Virtual

Teams ORGANIZATIONAL CULTURE :Mission

Alignment CROSS CULTURAL INTELLIGENCE :Opportunity

Development

SEATTLE – SINGAPORE –NEW DELHI

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THE JOINTFORCE TEAM

www.jointforce.net

BRIEFING OBJECTIVES:

1. Reflect on work based cultural differences with fellow attendees

2. Identify the anatomy of conflict and the basis of synergy.

3. Identify basic cultural concepts to view the world around you with.

4. Learn some self-management strategies to coach yourself and your

volunteers

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INNOVATION

The act or process of introducing new ideas, devices, or methods.

Synergy is the creation of a whole that is greater than the simple sum of its parts.

The term synergy comes from the Greek word synergos, meaning “working together”.

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CATABOLIC AND ANABOLIC ENERGY

o Catabolic energy = destructive, contracting, resisting energy (cat = down, against)

o Anabolic energy =

constructive, expanding, fueling energy (ana = building, upward)

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ANABOLIC or CREATIVE ENERGY

With high anabolic energy, I have a wide ranging view of situations. I begin to see everything as an opportunity.

My core thought is on reconciling and embracing differences, rather than identifying and focusing on trying to change them.

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MYERS BRIGGS TYPES

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ANATOMY OF CONFLICTw

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WHAT IS CULTURE?

”Culture can be basically defined as the way we were brought up and taught to deal with those everyday situations we all face as human beings”.Judge Josefina Rendon

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MODELS OF CULTURAL DIMENSIONS w

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Fons Trompenaars & Hampden Tuft Gert Hofstede Edward T Hall

MODELS OF CULTURAL COMPETENCE

SPEAKING THE OTHER PESONS CULTURE BUILDS TRUST AND COOPERATION AND DECREASES CONFLICT

HOFSTEDE/GLOBE FONS TROMPENAARS

1. Performance Orientation

2. Uncertainty Avoidance3. In Group Collectivism4. Power Distance5. Gender Egalitarianism6. Humane Orientation7. Institutional

Collectivism8. Assertiveness9. Future orientation

1. Universalism vs Particularism (rules or relationships)

2. Individual vs Groups3. Neutral vs Affective

(conceal/express emotions)4. Specific vs Diffuse

(task or relationship)5. Achievement or Status6. Sequential vs

Synchronous (one at a time or together)

7. Inner/Outer Directed (locus of control)

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CULTURAL CLUSTERS

Source: G.L.O.B.E Project

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WORK SITUATION i.e. How I……… CULTURAL DIMENSIONRelate to others(supervisor, colleague, team, client/service provider)

Power distancePerformance orientation

Respond to a task(understand, analyze, strategize, decide, execute)

Several

Respond to instruction High/Low ContextRespond to rules Universalism vs Particularism

Respond to feedback High/Low ContextDirect/Indirect

Respond to time Sequential vs Synchronous

Communicate and present High/Low ContextNegotiate and persuade Principles vs Applications

Disagree productively ConfrontationalNeutral vs Affective

Respond to pressure Neutral vs AffectiveRespond to the opposite sex Gender Egalitarianism

Lead Uncertainty AvoidancePower Distance

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WORK ACTIVITY RELATED TO CULTUREACTIVITY CULTURAL DIMENSION

1. Communicating

2. Evaluating

3. Persuading

4. Leading

5. Deciding

6. Trusting

7. Disagreeing

8. Scheduling

1. High/Low Context

2. Direct negative/Indirect negative

3. Principles First/Applications First

4. Egalitarian/Hierarchical

5. Consensual/Top Down

6. Task based/Relationship based

7. Confrontational/Face Saving

8. Linear/Flexible

ENDS OF SCALE

India; China♫ US

Russia; Germany♫China;

India

Canada; US♫Spain; Russia

Sweden; Australia♫China; Ind

Japan; Sweden♫India; Nigeria

US♫Mexico; Saudi Arabia

Russia; Spain♫Peru;

Indonesia

Germany; Japan♫BRIC

Source: Erin Meyer, INSEAD

THE JOURNEY- Dr. Milton Bennett (DMIS)

Deny (we’re all the same)

Defend(otherwise I lose my bearings)

Minimize( correct your behavior, match mine!)

Accept(I may not agree, but I’m curious).

Adapt( in Rome, do as the Romans do)

Integrate(Membership)

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STRATEGIESw

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1. “Good Faith” /Suspend Judgement

2. Courage, humor and curiosity

3. Task based integrates best

4. Flex your leadership style

5. Ask and be asked

DIVE INTO DIFFERENCES AND INNOVATE!

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SEEING YOU THROUGH TO THE OTHER SIDE

VISION BUILDING and…………. COURAGE STRATEGY DEVELOPMENT &….. DECISIVENESS EXECUTION through …………....PEOPLE

CAPABILITY COMMUNICATIONS and……….IDENTITY INNOVATION through...………. CROSSING

CULTURE

www.jointforce.net JAY.SHUKLA@JOINTFORCE.NET