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Welcome to the SAIF Newsletter View this email in your browser SAIF’s new logo and website: your opinion? Have you seen SAIF’s new logo? What do you think? We’ve also revamped and tidied up the SAIF website, where you’ll still find loads of information on fundraising: www.saifundraising.org.za Let us know whether you like the changes you’re seeing! Email us at [email protected] Remember, you’re part of our team Many fundraisers are finding 2017 tough. It feels as though we are doing twice the amount of work for half the funding. But, as someone eloquently pointed out: just because a task has become hard, it doesn’t mean we should give up on it. SAIF is a wonderful resource to lean on. Whether it’s information you ned, training, networking or someone to share your challenges with, take advantage of everything that SAIF offers its members. Remember, you’re part of our team – so send us YOUR fundraising stories. There’s so much wonderful work being done by non-profit organisations of every kind, and we’d love to know what SAIF members are busy with. Send your pics and stories to: [email protected] Coming soon: global trends in giving The inaugural edition of the 2017 Global Trends in Giving Report will be released on 12 September 2017. Based on the survey responses of 4 084 donors worldwide, the report summarises donor data across six continents about how online and mobile technology effects giving. The report also examines the impact of gender, generation, and ideology upon giving and volunteerism. Keep an eye on Nonprofit Tech for Good to learn more: http://www.nptechforgood.com Donating more than a year’s salary If you’ve been ignoring individual giving, perhaps it’s time to rethink. New research in the UK found that the average person will give nearly £30,000 to charity over the course of their adult lifetime – equivalent to more than a year’s salary. The survey, carried out by Hyundai Motor UK, which partnered with Stand Up To Cancer to raise funds for game-changing research, polled a total of 2 800 adults, with 100 respondents in 28 cities across the UK. To read the full article, visit http://bit.ly/2wBcMh8 Fundraising platform WeBenefit innovates in fundraising and procurement for non-profits and schools Digital fundraising and procurement platform, WeBenefit, initially set out to tackle the funding challenges facing schools, but soon realised that it could also help non- profit organisations. WeBenefit is ushering in a new way of fund-saving – and fundraising. With the proliferation of loyalty schemes and online fundraising sites, it’s easy to mistake WeBenefit as another one of those. Except that it’s not. Far from being a simple fundraising site, WeBenefit leverages the buying power inherent in schools and non-profit organisations (NPOs) to achieve a 15% saving on operational expenditure. For organisations with significant spend on routine items, this saving can then be channelled into meeting other expenses. That’s the procurement advantage. WeBenefit also harnesses the buying power of an NPO’s supporter base, enabling ‘ordinary’ people – and businesses – to sign up on the site and elect an organisation of their choice as the beneficiary of their purchases. WeBenefit shares 60% of the profits of all purchases with its nominated organisations. Win-win Products and services on WeBenefit are offered at reduced prices – at less than they cost at retailers – and range from toys, stationery and fitness tracking devices to appliances, printing and solar solutions. New products are added on an ongoing basis. The individual or business buys products at a discounted price and the cause of their choice simultaneously receives part of the proceeds: it’s a win-win. A remarkable feature of the site is its School Fee Benefit, which enables parents to offset their school fee obligations against their purchases. Relatives can also elect to allocate part of the proceeds from their purchases towards the child’s school fees. This essentially creates a virtual community of support around a learner. This aspect of WeBenefit has massive potential for NPOs that work with vulnerable children and are subsidising educational costs. Visit www.webenefit.co.za to learn more, or email [email protected] Skills for fundraisers New to the sector? Need to brush up on your fundraising skills? Now is the time and we have the place! Successful completion of the AFP Fundamentals of Fundraising course counts towards 16.0 points of CFRE (Certified Fundraising Executives) with an opportunity to build credits towards Units Standards of the Further Education and Training Certificate in Fundraising (SAQA). Upcoming course dates: Johannesburg: 3-5 October Cape Town - 16-18 October Is yours a balanced fundraising basket? Do you ever look at where your money comes from? Sit down with your donor records for the past three to five years and analyse the trends, advises Melanie Jackson. What do you see? Where are you increasing your income? And where is it declining? Are there sources of funding that you have been focusing on that are no longer providing returns? Is there a potentially lucrative source of funding that you are neglecting? According to the experts, your fundraising pie chart should have slices that are as evenly sized as possible. The reason for this? It spreads the risk. Organisations should seek to create a balanced mix of income streams, enabling sustainability and helping to resist shocks to their cash flows. Creating the right mix of fundraising sources is not just a vital component in your NPO’s financial health, but also a significant factor in encouraging other donors to become involved, especially over the long term. NPOs should never rely on just one form of fundraising, and definitely not on only one or two major donors – however secure it may seem, as it leaves the organisation vulnerable to downscaling and possibly even closure as a result of the loss of one or more of these sources. A healthy mix of income sources reduces the likelihood of financial collapse and may serve to encourage donors to invest more in your organisation than they might otherwise. Conversely, companies, grant-makers and individuals are increasingly reluctant to support to NPOS that they fear are too reliant on a single income source. All organisations are different, with a range of fundraising challenges, but an internationally accepted internal indicator for the industry is that the alarm should be raised if any of the income streams account for more than 30 percent of the total income. The rationale behind this is that NPOs will be able to adapt if they lose up to 30 percent of their income, but once over this tipping point, closure becomes a real concern. Fundraisers have a wide range of options in terms of sources of funding – and this will be discussed in depth in an upcoming newsletter. It would be at the discretion of the organisation to select those sources of funding that are right for their environment. NPOs should select the income streams they wish to target by evaluating their strengths and assets. These strengths, whether a committed, involved board or strong community links, will help you to be able to identify which sources are best for your organisation. Your website: wart or winner? What’s your website doing for you lately? Are visitors landing and quickly leaving – or are they captivated by your content, signing up for news and showing their support by donating online? Marisol Gutierrez sifts through the ingredients of winning websites. It’s true: the Internet has become our go-to place for information about everything – from news, reviews, tips and travel, to learning, inspiration and research. It follows then, that a charity’s website is frequently the first stop on the supporter journey. Whether this is a captivating experience or exercise in frustration can influence someone’s decision to engage with your organisation more meaningfully – or make a hasty exit. So, how can you tell if your site is dressed for success and walks your cause’s talk? Let’s start with a scan of the most common mistakes we see. Some of the usual suspects include: Confusing navigation. Too many menu buttons. Outdated news. Text that’s too long, too technical or difficult to read. Not mobile responsive. A lack of calls to action such as 'subscribe to our newsletter’. Broken links. The donate button is not prominent on every page. If any of those website warts can be found on your site, fix what you can immediately. Now let’s consider what makes for a winning website. Stunning sites will share some common features, such as: Mobile responsive design. Clear messaging and good writing. Long home pages: scrolling down the page without having to click. Fewer menu options from the primary navigation page. Good photos, infographics and graphics. Perhaps most importantly, great websites (non-profit or not) are designed from a visitor’s point of view. This is why, if you’re about to dive into a website redesign, it’s important to set aside personal preferences (and the opinions of everyone else from the secretary to the CEO) to ensure that your site architecture is keenly visitor- or donor- focused. Even the most gorgeous site is no good if its functionality is not user-friendly. Great sites are easy to navigate; clicking from one page to another is a smooth journey – and you don’t feel lost in a tangled web of wilderness. This need for a seamless transition applies equally to donate pages. It shouldn’t take more than a couple of clicks to conclude an online donation process. Make sure this is set up to be safe, speedy and satisfying – and of course, an immediate thank you for all donations is non-negotiable. Forego the temptation to ask your prospective donor for too many details. If you want someone to abandon the entire donation or newsletter sign-up process, present dozens of fields all begging to be filled in. Ask for only essential information and keep it simple. Look at your website critically and ask: Is our mission clear to visitors? Do we show the impact of our work? Is news current? Is there a call to action on every page? Are there links to our social media channels? Do our photos tell stories; show proof of our work? Is our copy compelling? Is our site POPI-compliant?* Is it quick and easy to donate? Do donors receive an immediate thank you? Can visitors sign up for newsletters? If your website measures up, well done – and continue to keep your content fresh, engaging and sharply aligned to your mission. But if your site needs anything from a little to a whole lot of attention, get the right help to ensure that your website works hard – and works smart – to fulfil your communication and fundraising needs. * Protection of Personal Information Act Words of wisdom A true conservationist is a man who knows that the world is not given by his fathers but borrowed from his children. John James Audubon

Fundraising platform WeBenefit innovates in€¦ · Mobile responsive design. Clear messaging and good writing. Long home pages: scrolling down the page without having to click. Fewer

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Page 1: Fundraising platform WeBenefit innovates in€¦ · Mobile responsive design. Clear messaging and good writing. Long home pages: scrolling down the page without having to click. Fewer

WelcometotheSAIFNewsletter Viewthisemailinyourbrowser

SAIF’snewlogoandwebsite:youropinion?

HaveyouseenSAIF’snewlogo?Whatdoyouthink?We’vealsorevampedandtidieduptheSAIFwebsite,whereyou’llst illfindloadsofinformationonfundraising:www.saifundraising.org.zaLetusknowwhetheryoulikethechangesyou’[email protected]

Remember,you’repartofourteam

Manyfundraisersarefinding2017tough.It feelsasthoughwearedoingtwicetheamountofworkforhalfthefunding.But,assomeoneeloquentlypointedout:justbecauseataskhasbecomehard,it doesn’t meanweshouldgiveuponit .SAIFisawonderfulresourcetoleanon.Whetherit ’sinformationyouned,training,networkingorsomeonetoshareyourchallengeswith,takeadvantageofeverythingthatSAIFoffersitsmembers.Remember,you’repartofourteam–sosendusYOURfundraisingstories.There’ssomuchwonderfulworkbeingdonebynon-profit organisationsofeverykind,andwe’dlovetoknowwhatSAIFmembersarebusywith.Sendyourpicsandstoriesto:[email protected]

Comingsoon:globaltrendsingivingTheinauguraledit ionofthe2017GlobalTrendsinGivingReportwillbereleasedon12September2017.Basedonthesurveyresponsesof4084donorsworldwide,thereportsummarisesdonordataacrosssixcontinentsabouthowonlineandmobiletechnologyeffectsgiving.Thereportalsoexaminestheimpactofgender,generation,andideologyupongivingandvolunteerism.KeepaneyeonNonprofitTechforGoodtolearnmore:http://www.nptechforgood.com

Donatingmorethanayear’ssalary

Ifyou’vebeenignoringindividualgiving,perhapsit ’st imetorethink.NewresearchintheUKfoundthattheaveragepersonwillgivenearly£30,000tocharityoverthecourseoftheiradult lifet ime–equivalenttomorethanayear’ssalary.Thesurvey,carriedoutbyHyundaiMotorUK,whichpartneredwithStandUpToCancertoraisefundsforgame-changingresearch,polledatotalof2800adults,with100respondentsin28cit iesacrosstheUK.Toreadthefullart icle,visithttp://bit .ly/2wBcMh8

FundraisingplatformWeBenefitinnovatesinfundraisingandprocurementfornon-profitsandschoolsDigitalfundraisingandprocurementplatform,WeBenefit ,init iallysetouttotacklethefundingchallengesfacingschools,butsoonrealisedthatit couldalsohelpnon-profit organisations.WeBenefit isusheringinanewwayoffund-saving–andfundraising.Withtheproliferat ionofloyaltyschemesandonlinefundraisingsites,it ’seasytomistakeWeBenefit asanotheroneofthose.Exceptthatit ’snot.Farfrombeingasimplefundraisingsite,WeBenefit leveragesthebuyingpowerinherentinschoolsandnon-profitorganisations(NPOs)toachievea15%savingonoperationalexpenditure.Fororganisationswithsignificantspendonroutineitems,thissavingcanthenbechannelledintomeetingotherexpenses.That’stheprocurementadvantage.WeBenefit alsoharnessesthebuyingpowerofanNPO’ssupporterbase,enabling‘ordinary’people–andbusinesses–tosignuponthesiteandelectanorganisationoftheirchoiceasthebeneficiaryoftheirpurchases.WeBenefit shares60%oftheprofitsofallpurchaseswithitsnominatedorganisations.Win-winProductsandservicesonWeBenefit areofferedatreducedprices–atlessthantheycostatretailers–andrangefromtoys,stat ioneryandfitnesstrackingdevicestoappliances,print ingandsolarsolut ions.Newproductsareaddedonanongoingbasis.Theindividualorbusinessbuysproductsatadiscountedpriceandthecauseoftheirchoicesimultaneouslyreceivespartoftheproceeds:it ’sawin-win.AremarkablefeatureofthesiteisitsSchoolFeeBenefit ,whichenablesparentstooffsettheirschoolfeeobligationsagainsttheirpurchases.Relat ivescanalsoelecttoallocatepartoftheproceedsfromtheirpurchasestowardsthechild’sschoolfees.Thisessentiallycreatesavirtualcommunityofsupportaroundalearner.ThisaspectofWeBenefit hasmassivepotentialforNPOsthatworkwithvulnerablechildrenandaresubsidisingeducationalcosts.Visit www.webenefit .co.zatolearnmore,oremailinfo@webenefit .co.za

Skillsforfundraisers

Newtothesector?Needtobrushuponyourfundraisingskills?Nowisthet imeandwehavetheplace!SuccessfulcompletionoftheAFPFundamentalsofFundraisingcoursecountstowards16.0pointsofCFRE(Cert ifiedFundraisingExecutives)withanopportunitytobuildcreditstowardsUnitsStandardsoftheFurtherEducationandTrainingCert ificateinFundraising(SAQA).Upcomingcoursedates:Johannesburg:3-5OctoberCapeTown-16-18October

Isyoursabalancedfundraisingbasket?Doyoueverlookatwhereyourmoneycomesfrom?Sit downwithyourdonorrecordsforthepastthreetofiveyearsandanalysethetrends,advisesMelanieJackson.Whatdoyousee?Whereareyouincreasingyourincome?Andwhereisit declining?Aretheresourcesoffundingthatyouhavebeenfocusingonthatarenolongerprovidingreturns?Isthereapotentiallylucrat ivesourceoffundingthatyouareneglect ing?

Accordingtotheexperts,yourfundraisingpiechartshouldhaveslicesthatareasevenlysizedaspossible.Thereasonforthis?Itspreadstherisk.Organisationsshouldseektocreateabalancedmixofincomestreams,enablingsustainabilityandhelpingtoresist shockstotheircashflows.CreatingtherightmixoffundraisingsourcesisnotjustavitalcomponentinyourNPO’sfinancialhealth,butalsoasignificantfactorinencouragingotherdonorstobecomeinvolved,especiallyoverthelongterm.NPOsshouldneverrelyonjustoneformoffundraising,anddefinitelynotononlyoneortwomajordonors–howeversecureit mayseem,asit leavestheorganisationvulnerabletodownscalingandpossiblyevenclosureasaresult ofthelossofoneormoreofthesesources.Ahealthymixofincomesourcesreducesthelikelihoodoffinancialcollapseandmayservetoencouragedonorstoinvestmoreinyourorganisationthantheymightotherwise.Conversely,companies,grant-makersandindividualsareincreasinglyreluctanttosupporttoNPOSthattheyfeararetooreliantonasingleincomesource.Allorganisationsaredifferent,witharangeoffundraisingchallenges,butaninternationallyacceptedinternalindicatorfortheindustryisthatthealarmshouldberaisedifanyoftheincomestreamsaccountformorethan30percentofthetotalincome.Therat ionalebehindthisisthatNPOswillbeabletoadaptiftheyloseupto30percentoftheirincome,butonceoverthist ippingpoint,closurebecomesarealconcern.Fundraisershaveawiderangeofoptionsintermsofsourcesoffunding–andthiswillbediscussedindepthinanupcomingnewsletter.It wouldbeatthediscret ionoftheorganisationtoselectthosesourcesoffundingthatarerightfortheirenvironment.

NPOsshouldselecttheincomestreamstheywishtotargetbyevaluatingtheirstrengthsandassets.Thesestrengths,whetheracommitted,involvedboardorstrongcommunitylinks,willhelpyoutobeabletoidentifywhichsourcesarebestforyourorganisation.

Yourwebsite:wartorwinner?

What’syourwebsitedoingforyoulately?Arevisitorslandingandquicklyleaving–oraretheycaptivatedbyyourcontent,signingupfornewsandshowingtheirsupportbydonatingonline?MarisolGutierrezsiftsthroughtheingredientsofwinningwebsites.It ’strue:theInternethasbecomeourgo-toplaceforinformationabouteverything–fromnews,reviews,t ipsandtravel,tolearning,inspirat ionandresearch.It followsthen,thatacharity’swebsiteisfrequentlythefirst stoponthesupporterjourney.Whetherthisisacaptivatingexperienceorexerciseinfrustrat ioncaninfluencesomeone’sdecisiontoengagewithyourorganisationmoremeaningfully–ormakeahastyexit .So,howcanyoutellifyoursiteisdressedforsuccessandwalksyourcause’stalk?Let’sstartwithascanofthemostcommonmistakeswesee.Someoftheusualsuspectsinclude:

Confusingnavigation.Toomanymenubuttons.Outdatednews.Textthat’stoolong,tootechnicalordifficult toread.Notmobileresponsive.Alackofcallstoact ionsuchas'subscribetoournewsletter’.Brokenlinks.Thedonatebuttonisnotprominentoneverypage.

Ifanyofthosewebsitewartscanbefoundonyoursite,fixwhatyoucanimmediately.Nowlet’sconsiderwhatmakesforawinningwebsite.Stunningsiteswillsharesomecommonfeatures,suchas:

Mobileresponsivedesign.Clearmessagingandgoodwrit ing.Longhomepages:scrollingdownthepagewithouthavingtoclick.Fewermenuoptionsfromtheprimarynavigationpage.Goodphotos,infographicsandgraphics.

Perhapsmostimportantly,greatwebsites(non-profit ornot)aredesignedfromavisitor’spointofview.Thisiswhy,ifyou’reabouttodiveintoawebsiteredesign,it ’simportanttosetasidepersonalpreferences(andtheopinionsofeveryoneelsefromthesecretarytotheCEO)toensurethatyoursitearchitectureiskeenlyvisitor-ordonor-focused.

Eventhemostgorgeoussiteisnogoodifitsfunctionalityisnotuser-friendly.Greatsitesareeasytonavigate;clickingfromonepagetoanotherisasmoothjourney–andyoudon’tfeellostinatangledwebofwilderness.

Thisneedforaseamlesstransit ionappliesequallytodonatepages.It shouldn’t takemorethanacoupleofclickstoconcludeanonlinedonationprocess.Makesurethisissetuptobesafe,speedyandsatisfying–andofcourse,animmediatethankyouforalldonationsisnon-negotiable.

Foregothetemptationtoaskyourprospectivedonorfortoomanydetails.Ifyouwantsomeonetoabandontheentiredonationornewslettersign-upprocess,presentdozensoffieldsallbeggingtobefilledin.Askforonlyessentialinformationandkeepit simple.Lookatyourwebsitecrit icallyandask:Isourmissioncleartovisitors?Doweshowtheimpactofourwork?Isnewscurrent?Isthereacalltoact iononeverypage?Aretherelinkstooursocialmediachannels?Doourphotostellstories;showproofofourwork?Isourcopycompelling?IsoursitePOPI-compliant?*Isit quickandeasytodonate?Dodonorsreceiveanimmediatethankyou?Canvisitorssignupfornewsletters?Ifyourwebsitemeasuresup,welldone–andcontinuetokeepyourcontentfresh,engagingandsharplyalignedtoyourmission.Butifyoursiteneedsanythingfromalitt letoawholelotofattention,gettherighthelptoensurethatyourwebsiteworkshard–andworkssmart–tofulfilyourcommunicationandfundraisingneeds.*ProtectionofPersonalInformationAct

Wordsofwisdom

Atrueconservationistisamanwhoknowsthattheworldisnotgivenbyhisfathersbutborrowedfromhischildren.

JohnJamesAudubon