Upload
others
View
4
Download
0
Embed Size (px)
Citation preview
Working with Volunteers in Publicly Funded ESL ProgramsPublicly Funded ESL Programs
Lia Lerner and Yanira ChavezBurbank Adult [email protected]
BackgroundBackground
• 18‐month project funded by ProLiteracy18 month project funded by ProLiteracy America and the UPS Foundation
• Collection of promising practices from 10• Collection of promising practices from 10 exemplary programs
3 il h• 3 pilots chosen: – Crowder College, Missouri
– Burbank Adult School
– English Language Center, Logan UT
Purpose of Using VolunteersPurpose of Using Volunteers
• Challenge of serving a larger and largerChallenge of serving a larger and larger number of ESL students
• One on one attention: individualized• One‐on‐one attention: individualized instruction
C ff i i d i d• Cost‐effective way to improve education and persistence
Program Planning and BudgetingProgram Planning and Budgeting
• Assess program needs and prioritize themAssess program needs and prioritize them
• Create action plans with specific objectives and timelinesand timelines
Staff Involvement and DevelopmentStaff Involvement and Development
• Staff “buy‐in” (teachers and classified)Staff buy in (teachers and classified)
• Clarify staff roles
id i i d id li f ff• Provide training and guidelines for staff
• Create clear job descriptions and volunteer manuals
• Develop ways to evaluate volunteersp y
Community Outreach & Public ImageCommunity Outreach & Public Image
• Advertise in the communityAdvertise in the community
• Build on relationships with other agenciesLit N t k f G t L A l– Literacy Network of Greater Los Angeles
• Create/update contact list of potential partners
RecruitmentRecruitment
• Design and implement a focused recruitmentDesign and implement a focused recruitment plan
• Create inquiry process and information• Create inquiry process and information packets
C hi i• Create hiring process
Volunteer Training and DevelopmentVolunteer Training and Development
• Maintain volunteer handbookMaintain volunteer handbook
• Create volunteer orientation
id i i i l d i i i• Provide initial and ongoing training
Volunteer AssignmentVolunteer Assignment
• ESL classesESL classes– Literacy (level 0)
Beginning Low (level 1)– Beginning Low (level 1)
– Multilevel (typically levels 0‐3)
C t i d ESL– Computerized ESL
• ABE classes– Math
– Language
Students Served at BASStudents Served at BAS
• Total number of students in target classes: 484Total number of students in target classes: 484– Adults (20 – 55): 121
Seniors (55+): 36– Seniors (55+): 36
– Hispanic/Latino: 105
C i 55– Caucasian: 55
– Male: 55
F l 77– Female: 77
Success StoriesSuccess Stories
• Increase in learner goal completionIncrease in learner goal completion
Success StoriesSuccess Stories
• Fewer complaints (especially in ML classes)Fewer complaints (especially in ML classes)
Volunteer RecognitionVolunteer Recognition
• Recognize and celebrate volunteersRecognize and celebrate volunteers
• Recognize staff who work effectively with volunteersvolunteers
Evaluation of projectEvaluation of project
• Collect data on volunteersCollect data on volunteers
• Collect data on students
ll d h• Collect data on teachers
• Compare baseline data with current data