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Fundamentals of JIRA for EED Users November 2014

Fundamentals of JIRA for EED Users November 2014

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Page 1: Fundamentals of JIRA for EED Users November 2014

Fundamentals of JIRA for EED UsersNovember 2014

Page 2: Fundamentals of JIRA for EED Users November 2014

Why is this Happening?• ECHO Development Team has transitioned from Test Track Pro to JIRA for

Sprint Tracking and Agile Management• Better Planning and Tracking Tools• Value-add via Integration with other components• More accountability

Page 3: Fundamentals of JIRA for EED Users November 2014

What is JIRA• Issue Tracking Tool like Test Track Pro• Member of Atlassian Tool Suite• Wiki• Code Repository• Code Deployment Tools

• Used by• CMR• URS• Earthdata Search Client• GIBS• FIRMS• …

Page 4: Fundamentals of JIRA for EED Users November 2014

Where Can I Find JIRA?• URS Account and Access Privileges Required• For access, provide URS username via email to:

[email protected] • To View All Issues• https://bugs.earthdata.nasa.gov/issues/?jql=project%20%3D%20ECHO

Page 5: Fundamentals of JIRA for EED Users November 2014

How Do I Create Issues: Option 1• Test Track Pro is still available for creating issues!• Issues discussed and escalated as part of the PRB will be

escalated to JIRA instead of TTPro• Based on our research from the past 2 years, escalation is a

relatively seldom occurrence.• Escalation to JIRA will be done manually. Your name as the

reported, submitter site and comments/attachments will be preserved.

• This will continue to work for the foreseeable future.

Page 6: Fundamentals of JIRA for EED Users November 2014

How Do I Create Issues: Option 2

Page 7: Fundamentals of JIRA for EED Users November 2014

How Do I Create Issues: Option 2

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Page 8: Fundamentals of JIRA for EED Users November 2014

How Do I Create Issues: Option 2

Page 9: Fundamentals of JIRA for EED Users November 2014

How Do I Create Issues: Option 2

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Setting Security Level to “None” means that everyone will be able to see the issue you report.

Page 10: Fundamentals of JIRA for EED Users November 2014

How Do I Create Issues: Option 2

When the ECHO Review Board (ERB) evaluates new issues, it may request more information or adjust the priority level of the issue. As the reporter, you will automatically receive all updates on any issue you report.

Page 11: Fundamentals of JIRA for EED Users November 2014

How Do I Create Issues: Option 26

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Page 12: Fundamentals of JIRA for EED Users November 2014

How Do I Create Issues: Option 2

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How Do I Create Issues: Option 2

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Page 14: Fundamentals of JIRA for EED Users November 2014

Adding Comments & Attachments

Bonus!

Page 15: Fundamentals of JIRA for EED Users November 2014

What is the PRB Process for Issue Escalation?• Minimal change to process

• Daily Reports • TTPro ECHO_TTs report continues• JIRA Report in place

• Escalated Tickets will be manually migrated

Page 17: Fundamentals of JIRA for EED Users November 2014

Advanced Tracking

Page 18: Fundamentals of JIRA for EED Users November 2014

Advanced Filter Building• Some Filters To Try• project = ECHO AND sprint = 10.86 AND component = Reverb• project = ECHO AND component = Catalog-Rest AND labels in (TTPro_Import)• project = ECHO AND reporter = cathyf

Page 19: Fundamentals of JIRA for EED Users November 2014

Keeping Track of Important Issues• Advanced Filtering Next Steps• Saving Filters• Sharing Filters

• Kanban Boards for Priority List Tracking

Page 20: Fundamentals of JIRA for EED Users November 2014

Keeping Track of Important Issues• Daily Subscriptions (Email us if you are not receiving these!)• Current Sprint Wiki Page (Email if you cannot see these)

https://wiki.earthdata.nasa.gov/display/UTC/ECHO+10.86

Page 21: Fundamentals of JIRA for EED Users November 2014

Verifying Issues

If you don’t see these options when trying to verify an issue contact us.

Page 22: Fundamentals of JIRA for EED Users November 2014

ECHO JIRA Workflow

https://bugs.earthdata.nasa.gov/secure/ShowConstantsHelp.jspa

Page 23: Fundamentals of JIRA for EED Users November 2014

Adding New Team Members• First Step: Ensure team member has URS account• Determine level of participation they desire/need• Daily Subscription Required?• Extra permissions?

• Email ECHO Operations: [email protected]

kbaynes

Page 24: Fundamentals of JIRA for EED Users November 2014

Where should I go with problems?

If you are having problems, there is potentially a configuration oversight on our

part. Reach out. We can help.

Email ECHO Operations: [email protected]