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FUND006 :Management for Health care Professionals
Dr Kithsiri Edirisinghe MBBS , MSc, MD ( Medical Administration)
Cert. IV in Training and Assessment Master trainer Australia
IVLP ( USA)04/19/23 Management for healthcare professionals
- DR KE 2013
SESSION 01
1. Introduction to management
04/19/23 Management for healthcare professionals - DR KE 2013
What is management
“ Getting things done through and with people
by using resources effectively end efficiently
to achieve organizational goals.”- M. P. Follett -
What is management contd..
“Management is the art of knowing what you
want to do and then seeing that they do it in
the cheapest manner. “- F.W.Taylor -
Health Services Management
• Planning, Directing and coordinating of Healthcare
services effectively and efficiently with a view to
achieve patient care standards, goals & objectives. • Healthcare services :
HospitalsHospital Networks
Health Services Management
It is vital to manage the Health services
effectively and efficiently to achieve health
organization’s goals and objectives.
Efficiency
• Doing things right !
• More Output with the same input
• A Productivity measure
Effictiveness
• Doing the right thing !
• Outcome of the production
• A Quality measure
Quality in Healthcare Services
• Services quality
– On stage players
– Non medical staff & services
• Technical quality
– Back stage players
– Medical staff & services
Goals and Objectives
• Goals
– Broad statement of achievement in future
– 3 – 5 year
• Objectives
– 1-3 years
– Milestones
– SMART - Specific - Measureable - Achievable - Realistic -
Timely
Health care process
Input Healthcare process Output
• Input - Resources
• Healthcare process – Hospitals , Public Health
• Out put - Healthcare services
Healthcare Resources
• Infrastructure - Space • Men - Human Resources • Machines - Equipments • Money - Finance • Material - Supplies • Methods - Policies , Procedures , Protocols • Minutes - Schedule
• Information - Health / Hospital Information System (HIS)
Healthcare Services
• Preventive services - Public Health Services
• Investigative services – Detecting health problems
• Curative services – Treating for diseases
• Rehabilitative services
• Health sector Project management
Administration
– Making sure that the set of
rules and regulations are adhered to by the
people !
– Rules & regulations
– Policies & Circulars
– Protocols & Guidelines
Lead Question 01
Disuses how studying management could uplift the professional status and the
effective work environment in hospitals ?
Management for healthcare professionals - DR KE 2013 04/19/23
Activity 01 1. Discuss the different theories in management2. Describe the history of management 3. Importance of management for healthcare
workers
Three groups • PP presentation for 15 minutes and word
document 04 pages
See you next week !Management for healthcare professionals
- DR KE 2013 04/19/23
Q 01 - What is management
• You are requested organize most effective definition for management and also elaborate the importance of management for healthcare professional .
04/19/23 Management for healthcare professionals - DR KE 2013
Q 02 :The key definitions/ words used in management today
1.Idenfy and describe key definitions/ words used in management today ?
04/19/23 Management for healthcare professionals - DR KE 2013
