ICS GENERAL CONTRACTORS HBR Best Practices

“Full Circle” Communication

Monthly Supervisor MeetingIncident/Accident Communication

Supervisor Meeting NotesEach supervisor is

expected to take notes at the Monthly Supervisor Meeting

They are expected to communicate the notes to their employees via safety meeting within 5 days of attending the Monthly Supervisor Meeting

Employees then sign the Monthly Supervisor Meeting Notes page

The supervisors maintains a copy and the original is sent to the EH&S department

Process BenefitsThe process shows management what

information was captured and communicated

Individuals and the number of employees receiving the information

Level of supervisor engagement Notes are tracked and feedback is given

to the SuperintendentsMeasurement for “Outstanding Foreman”

Recognition

Root Cause Analysis ExerciseEach employee is given a

copy of the Root Cause Analysis diagram developed during the incident investigation.

They are asked to read through flow chart, review the Corrective Actions then identify the Root Cause and Contributing Factors.

The exercise is completed when the Safety Technician or the Foreman reviews the RCA diagram and informs the employees of company's R0ot Cause, Contributing Factors and Corrective Action.

Each completed RCA Exercise is collected and tracked.

Process BenefitsDocumented Communication

of the incident/accident and Corrective Action to each employee

Educate employees on incident/accident sequence and root causes

Management receives feedback on how each employee would prevent this from happening