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SEPTEMBER 2011 THE EFFECT OF TABLETS ON US CONTENT CONSUMPTION A Guide to FTI’s 2011 Mobile Device and Digital Content Consumption Survey BY: NEIL BENEDICT, BRUCE BENSON, ROGER SCADRON AND LUKE SCHAEFFER

FTI - The Effect of Tablets on US Content Consumption …/media/Files/us-files/insights/white-papers/...SEPTEMBER 2011 THE EFFECT OF TABLETS ON US CONTENT CONSUMPTION A Guide to FTI’s

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SEPTEMBER 2011

THE EFFECT OF TABLETS ON US

CONTENT CONSUMPTION

A Guide to FTI’s 2011 Mobile Device and Digital Content

Consumption Survey

BY: NEIL BENEDICT, BRUCE BENSON, ROGER SCADRON AND LUKE SCHAEFFER

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1

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Introduction ..................................................................................................... 2!Implications for Digital Strategies ................................................................ 3!Summary and Major Findings ....................................................................... 5!

Engagement: Who Uses What? ............................................................ 7!Digital Substitution ............................................................................... 10!Willingness to Pay (for content) ........................................................... 12!

Summary of Findings by Type of Media .................................................... 13!Newspapers ......................................................................................... 13!Magazines ........................................................................................... 15!Television ............................................................................................. 16!Movies ................................................................................................. 18!Music ................................................................................................... 20!

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2

Introduction

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Figure 1 - Digital Media Usage

Newspapers TV Show Episodes Magazines

Social Networks Games Sports

Music Movies None

67%77%76%75%71%

18-2425-3435-4445-5455+

89%90%78%70%

60%

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Figure 2 - Media Engagement

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Figure 3 - Online Consumption of Newspapers and Magazines

Figure 4 - Online Consumption of Movies and TV

5% 9%13% 13%

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5% 8%

12% 26%

0%10%20%30%40%50%

Newspapers Magazines Newspapers Magazines

None but willing 1 2 or more

Non-Tablet Users Tablet Users

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Non-Tablet Users Tablet Users

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9

Social Networks P%!%#/:+!8>/($1!'$%4/+.$+5%!$+<8<$!?/'$!:*5#!%/,*8-!+$5:/'@%!5#8+!:*5#!8+)!/5#$'!;/'?!/;!.*<*58-!,/+5$+5B!!j$%4/+.$+5%!%4$+.!>$5:$$+!aBR!A!2BN!#/&'%!4$'!:$$@!$+<8<$.!*+!%/,*8-!?$.*8!QF*<&'$!2SB!7?8'54#/+$%!8+.!-845/4%!8'$!?/%5!#$8(*-)!&%$.1!>&5!'$%4/+.A$+5%!:*5#!58>-$5%!8-%/!%4$+.!/($'!aBR!#/&'%!4$'!:$$@!&%*+<!%/,*8-!+$5:/'@*+<!%*5$%B!

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Figure 5 – Hours Spent Per Week on Social Networks

Figure 6 – Hours Spent Per Week on Social Networks by Age and Device

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Figure 7 – Substitution of Traditional Media for Online Alternatives

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I:08.&':.&41.%./-.&,+&)0=0'58&58'.1/52'0;.%&-5//06580F.%&-,/;./'0,/58&3.)05&4(1-:5%.%9&':.&53,(/'&,+&%(6%'0'(2'0,/&;510.%&6*&5=.&5/)&).3,=154:0-&=1,(4>&#/&-,/'15%'9&)0=0'58&-,/'./'&5;50856080'*&35*&41,3,'.&-,/;./2'0,/58&'.8.;0%0,/&(4280+'&53,/=&'568.'&(%.1%>

Figure 8 - Online Alternatives by Tablet / Non-Tablet Users

Non-Tablet UsersTablet Users

----Motion Pictures---- --------Television--------

37%47%

30%38% 36% 38% 37%

21%

2% 1% 4% 4% 8%3% 4%

16%

Stopped or reduced purchases/subscriptions

Increased purchases/subscriptions

40%

51%

38%44% 45% 48% 45%

20%

2% 3% 6% 6% 8% 5% 6%

24%

Stopped or reduced purchases/subscriptions

Increased purchases/subscriptions

37%

47%

29%

37% 35% 36% 36%

21%

2% 1% 4% 4%8%

3% 4%

15%

Stopped or reduced purchases/subscriptions

Increased purchases/subscriptions

:011*6;$*.7$<*=)6$>3.73.9-$4$8393(*,$:0+-(3(0(3).$

11

b*<*58-!%&>%5*5&5*/+!.*;;$'%!>)!?$.*8!5)4$!8+.!8?/+<!.$?/<'84#*,!<'/&4%!8%!%#/:+!*+!F*<&'$!] >$-/:B!!• U8'.!,/4)!+$:%484$'%!8'$!5#$!?/%5!%&>%5*5&5$.!/;!8--!?$.*8!8?/+<!8--!8<$!<'/&4%!

:*5#!NR\!/;!8--!/+-*+$!&%$'%!#8(*+<!%5/44$.!/'!'$.&,$.!5#$*'!#8'.!,/4)!,/+%&?4A5*/+B!!Z+-)!5#$!/-.$%5!8<$!<'/&4!Q22iS!#8%!8!+/58>-)!-/:$'!'85$!/;!%&>%5*5&5*/+!Qa]\SB!!

!!

!!!!!!!!!!!!!!!

!!!!!!!!!!!!

• 7&>%5*5&5*/+!/;!/+-*+$!;/'!4#)%*,8-!b`b!'$+58-%!/'!4&',#8%$%!Q:#$5#$'!L/(*$%!/'!"`!7#/:%S!*%!#*<#$%5!8?/+<!5#$!)/&+<$%5!8<$!<'/&4%!Q0_AaN!)$8'!/-.%SB!!g$5!*5!844$8'%!5#85!5#85!%&>%5*5&5*/+!*%!-/:$%5!8?/+<!5#$!a2ANN!.$?/<'84#*,1!4$'#84%!<*($+!5#$!#*<#$'!-*@$-*#//.!/;!;8?*-*$%!:*5#!)/&+<$'!,#*-.'$+!*+!5#85!8<$!,85$</')B!o Z5#$'!5)4$%!/;!?$.*8!8-%/!$I4$'*$+,$!%&>%5*5&5*/+!8,'/%%!8<$!<'/&4%1!5#/&<#!*+!

.*;;$'$+5!4$',$+58<$%B!P44'/I*?85$-)!a[\!A!a_\!/;!'$%4/+.$+5%!.$?/+%5'85$!'$.&,5*/+!/'!%&>%5*5&5*/+!/;!?8<8C*+$!4&',#8%$%1!b`b!?/5*/+!4*,5&'$!'$+58-%!8+.!4&',#8%$%1!8+.!"`!%#/:!b`b!'$+58-%!8+.!4&',#8%$%!:#$+!4'/(*.$.!/+-*+$!8-5$'+85*($%B!

o "#/&<#!5/!8!-$%%$'!$I5$+5!Qa3\S1!5#$'$!*%!8!5$+.$+,)!8,'/%%!8--!8<$!<'/&4%!5/!.$A,'$8%$!4&',#8%$!/;!?/(*$!5*,@$5%!:#$+!'$%4/+.$+5%!8-%/!8,,$%%!/+-*+$!8-5$'+8A5*($%B!

• k$+$'8--)1!8%!5#$!4/4&-85*/+!%8?4-$!8<$%1!*5!5$+.%!5/!%&>%5*5&5$!#8'.!,/4)!-$%%B!!

&

J.%40'.&5/&5/'0452':*&',&45*0/=&+,1&-,/'./'9&7:./&5%<.)&7:5'&-,/'./'&':.*&7.1.&3,%'&70880/=&',&45*&+,19&1.%4,/)./'%&%:,7.)&%,3.7:5'&3,1.&+8.?06080'*&0+&41,;0).)&.?-8(%0;.&-,/'./'&5/)&61.5<20/=&,1&1.=(851&/.7%&;05&%'1.5380/.)&544%>

Figure 9 - Substitution of Traditional Media for Online Alternatives

Non-Tablet UsersTablet Users

Reduced or Cancelled Subscription

Upgraded TV Subscription

45%

65%

40%40% 45%

55%50%

20%

36%42%

39% 42% 42%33%

39%

7%

0%

10%

20%

30%

40%

50%

60%

70%

18-24 25-34 35-44 45-54 55+

30%

22%

26%

19%

24%

14%

14%

12%

16%

18%

18-24

25-34

35-44

45-54

55+

Tablet Users

Non-Tablet Users

35%42%

25%

55%

44% 42% 43%

28%

40% 39%

29%

43%

32% 33% 34%

12%

0%

10%

20%

30%

40%

50%

60%

18-24 25-34 35-44 45-54 55+

:011*6;$*.7$<*=)6$>3.73.9-$4$B3,,3.9.#--$()$C*;$

12

Willingness to Pay (for content) !!

L$.*8!$I$,&5*($%!8'$!,/''$,5!5/!>$!,/+,$'+$.!8>/&5!5#$!$;;$,5%!/;!.*<*58-!%&>%5*5&5*/+!8+.!8>/&5!5#$!'*%@!/;!4'*,$!,/?4'$%%*/+!*+!.*<*58-!QF*<&'$!03SB!!7&'($)!'$%4/+.$+5%!8,'/%%!8--!8<$!<'/&4%!.$?/+%5'85$!8!<$+$'8-!.$%*'$!5/!48)!-$%%!/'!5#$!%8?$!;/'!/+-*+$!8,,$%%B!!

!F"G!>$-*$($%!5#$%$!'$%4/+%$%!8'$!%#84$.!>)!$I4$'*$+,$!5/A.85$!:*5#!4'*,*+<!;/'!/+-*+$!($'%*/+%!/;!5#$%$!?$.*81!48'5*,&-8'-)!;/'!4'*+5!Q+$:%48A4$'%!8+.!?8<8C*+$%S1!:#$'$!5#$!/+-*+$!($'%*/+%!#8($!/;5$+!>$$+!;'$$B!

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• Z+-*+$!8,,$%%!5/!+$:%484$'%!Q%/?$!%&>%,'*>$'%S!• Y/??$',*8-!;'$$!,/+5$+5!;/'!"`!8+.!?/(*$%!!• P>*-*5)!5/!%#8'$!8,'/%%!.$(*,$%!;8(/'$.!;/'!?&%*,B!

j$%4/+%$%!8>/&5!:*--*+<+$%%!5/!48)!.*.!+/5!,#8+<$!?85$'*8--)!8?/+<!'$%4/+.$+5%!:#/!&%$.!58>-$5%!/'!+/5B!U/:$($'1!:*--*+<+$%%!5/!48)!./$%!(8')!>)!8<$!8+.!*+,/?$!-$($-B!

3%

8%

5%

4%

31%

38%

50%

43%

66%

55%

46%

53%

0% 50% 100%

Online Magazine

Online News Access

Streaming Movie

Downloaded Movie

More The Same Less

Figure 10 - Willingness to Pay for Online Access

Figure 11 - Willingness to pay for print / online bundling

22%

15%

18%

21%

13%

26%

18%

40%

48%

49%

49%

47%

37%

47%

38%

37%

33%

30%

40%

36%

36%

0% 20% 40% 60% 80% 100%

18-24

25-34

35-44

45-54

55+

All Tablet Users

Total Users

Yes No Maybe

:011*6;$*.7$<*=)6$>3.73.9-$4$>3.73.9-$+;$!;2#$)&$<#73*$D$?#@-2*2#6-$

13

Summary of Findings by Type of Media Newspapers Z+-*+$!8,,$%%!#8%!%&>%5*5&5$.!4'*+5!+$:%484$'%!85!8!#*<#$'!'85$!8+.!?/'$!'84*.-)!5#8+!8+)!/5#$'!?$.*8B!7*+,$!5#$!4/4&-8'*C85*/+!/;!5#$!G+5$'+$5!*+!5#$!$8'-)!0]]3%1!+$:%48A4$'!48*.!,*',&-85*/+!#8%!>$$+!*+!%$($'$!.$,-*+$1!8+.!48*.!,*',&-85*/+!*+!5#$!67!5/.8)!*%!8%!-/:!8%!*5!:8%!*+!0]2N1!$($+!5#/&<#!5#$!67!4/4&-85*/+!*%!?/'$!5#8+!./&>-$!:#85!*5!:8%!5#$+B!!P!@$)!.'*($'!/;!5#*%!*%!5#85!?&,#!/;!5#$!/+-*+$!8,,$%%!5/!+$:%484$'%!#8%!#*%A5/'*,8--)!>$$+!;'$$B!

"#$!%5&.)!%#/:$.!5#85!23\!/;!'$%4/+.$+5%!+$*5#$'!%&>%,'*>$.!5/!+/'!4&',#8%$.!*+.*A(*.&8-!,/4*$%!/;!+$:%484$'%1!8+.!5#85!5#$!*+,-*+85*/+!5/!4&',#8%$!#8'.!,/4)!+$:%48A4$'%!,/''$-85$.!!.*'$,5-)!:*5#!8<$l!5#$!)/&+<$'!5#$!8<$!<'/&4!5#$!-$%%!5#$!5$+.$+,)!5/!4&',#8%$!#8'.!,/4)!+$:%484$'!QF*<&'$!0M).!

!!!

"#$!;*+.*+<%!'$4'$%$+5!+/!V+$:W!+$:%!'$<8'.*+<!:#/!*%!$+<8<$.!'$8.*+<!#8'.!,/4)!+$:%484$'%B!!D#85!V*%W!+$:1!#/:$($'1!8'$!5#$!'$%4/+%$%!'$<8'.*+<!:*--*+<+$%%!5/!48)!;/'!/+-*+$!+$:%484$'%1!8+.!:#85!;$85&'$%!'$%4/+.$+5%!8'$!:*--*+<!5/!48)!;/'B!!

D#*-$!RN\!/;!'$%4/+.$+5%!%8)!5#$)!'$8.!+$:%!/+-*+$1!/+-)!M0\!48)!;/'!5#85!/+-*+$!8,,$%%1!8+.!8+/5#$'!R\!:#/!./!+/5!,&''$+5-)!48)!%585$!5#$)!:/&-.!>$!:*--*+<!5/!48)!;/'!*5B!d&5!%58&+,#!/+-*+$!+/+A48)$'%!:#$'$!8%@$.!%4$,*;*,8--)!:#85!;$85&'$%!5#$)!?*<#5!>$!:*--*+<!5/!48)!;/'1!2a\!/;!58>-$5!&%$'%!8+.!a2\!/;!+/+A58>-$5!&%$'%!*+.*,85$!5#85!5#$)!,/&-.!>$!*+.&,$.!5/!48)!;/'!V%/?$W!;$85&'$%B!!

F/'!$I8?4-$1!2a\!/;!0_AMN!

Figure 12 – Acquiring Hard Copy Newspapers

&

&":.&)5'5&%(==.%'%&':5'&/.7%454.1%&%:,(8)&,++.1&5&-,3260/.)&410/'&K&)0=0'58&%(6%-104'0,/9&5/)&'51=.'&'568.'&1.2%4,/)./'%&0/&':.&451'0-(8518*270880/=&5=.&15/=.%&',&,++.1&+.5'(1.%&034,1'5/'&',&'568.'&(%.1%>

52%

30%

23%

16%

13%

55+

45-54

35-44

25-34

18-24

13%

20%

19%

23%

21%

55+

45-54

35-44

25-34

18-24

31%

44%

54%

60%

63%

55+

45-54

35-44

25-34

18-24

50%

3%

19%

27%

0% 20% 40% 60%

Neither

Both Subscribe to and purchase individually

Purchase individually

Subscribe toSubscribe Purchase Individually Neither

:011*6;$*.7$<*=)6$>3.73.9-$4$>3.73.9-$+;$!;2#$)&$<#73*$D$?#@-2*2#6-$

14

)$8'!/-.%!8+.!N2A2N!)$8'!/-.%!*+.*,85$!5#85!5#$)!?*<#5!48)!;/'!8!.*<*58-!8+.!4'*+5!,/?>/!%&>%,'*45*/+!*;!>&+.-$.!5/<$5#$'B!

"#*%!<'/&4!8-%/!$I4'$%%$%!8!.$%*'$!;/'!&+*H&$!;$85&'$!%$5%!8+.!?/>*-$!844%B!L/%5!%$$?!8-'$8.)!5/!>$!4'*+5!>&)$'%B!"#*%!<'/&4!8+.!5#$!<'/&4!:#/!8'$!:*--*+<!5/!48)!;/'!4'*+5!8+.!/+-*+$!>&+.-$%!8'$!4'/>8>-)!5#$!-/:$%5A#8+<*+<!;'&*5!;/'!;&5&'$!/+-*+$!>&)$'%B! P-5#/&<#!'$%4/+.$+5%!8'$!$I5'$?$-)!.*%*+,-*+$.!5/!48)!;/'!4'*+5$.!,/+5$+51!5#$)!%#/:$.!%/?$:#85!?/'$!4'/4$+%*5)!5/!>&)!*;!4'/(*.$.!5#$!;/--/:*+<!;$85&'$%=!• cI,-&%*($!,/+5$+51!!• d'$8@*+<!8+.!'$<&-8'!+$:%1!8+.f/'!• m$:%!V844%WB!!

!P%!%#/:+!>$-/:!*+!F*<&'$!0a!58>-$5!&%$'%!#8($!8!.*;;$'$+5!%$5!/;!4'$;$'$+,$%!:#$+!*5!,/?$%!5/!:#85!;$85&'$%!5#$)!?*<#5!>$!:*--*+<!5/!48)!;/'B!D#*-$!$I,-&%*($!,/+5$+5!*%!5#$!5/4!4'$;$'$+,$!;/'!58>-$5!8+.!+/+A58>-$5!&%$'%1!4'*/'*5*$%!.*;;$'!%*<+*;*,8+5-)!>$5:$$+!5#$!<'/&4%!/+!/5#$'!;$85&'$%B!!

&

"568.'&(%.1%&:5;.&5&)0++.1./'&%.'&,+&4102,10'0.%&+1,3&/,/2'568.'&(%.1%&7:./&0'&-,3.%&',&7:5'&410/'&+.5'(1.%&':.*&30=:'&6.&70880/=&',&45*&+,1>

Tablet Users Non-Tablet Users1. Exclusive Content Exclusive Content

2. Custom Content Custom Content

3. App App

4. High Quality Photos Breaking news

5. Breaking news Industry-specific

6. Regular news Local news

7. Weather Weather

8. Exclusive Video Exclusive Video

9. Local Content High-quality video

10. Industry-specific Regular news

11. Sports In-dept editorial

12. Book / movie reviews Sports

13. In-depth editorial Book / Movie review

14. Opinions / Features Opinions / features

15. Other Other

More like an app!

Figure 13 – Features Worth Paying For

47%2%6%7%10%10%15%12%13%14%15%17%21%21%21%24%

65%2%4%6%5%5%6%9%8%8%8%9%8%10%13%15%

0% 10% 20% 30% 40% 50% 60% 70%

No, I wouldn't pay at all

Other

Opinions and features

Local content

Book or movie reviews

Sports news

In-depth editorials

Breaking news alerts

Weather

Regular news

Exclusive video footage

Industry-specif ic information

High-quality color photos

Streamlined apps with useful !

Customized content geared to !

Exclusive content

Non-Tablet Users Tablet Users

:011*6;$*.7$<*=)6$>3.73.9-$4$>3.73.9-$+;$!;2#$)&$<#73*$D$<*9*E3.#-$

15

Magazines G+!,/+5'8%5!5/!5#$!/+-)!23\!/;!'$%4/+.$+5%!:#/!4&',#8%$!#8'.!,/4)!+$:%484$'%1!R3\!/;!'$%4/+.$+5%!*+.*,85$!5#85!5#$)!8,H&*'$!#8'.,/4)!?8<8C*+$%!8+.!2[\!#8($!%&>%,'*4A5*/+%!Q02\!>/5#!%&>%,'*>$!8+.!4&',#8%$!*+.*(*.&8--)SB!!

!!!!!!!!!!!!!!!!!!!6+-*@$!+$:%484$'%1!:#$'$!4&',#8%$'%!.*;;$'!>)!8<$1!?8<8C*+$!>&)*+<!Q:#*,#!,8+!?/'$!$8%*-)!58'<$5!%4$,*;*,!?8'@$5%f%&>%,'*>$'%S!./$%!+/5!.*;;$'!.'8?85*,8--)!>)!8<$!<'/&41!*+,-&.*+<!5#/%$!:#/!./!+/5!>&)!8+)!?8<8C*+$%B!

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

Figure 14 – Acquiring Hard Copy Magazines

&

L0;./&':.&56080'*&,+&35=5F0/.%&',&).80;2.1&5/&5''15-'0;.9&-(215'.)&.?4.10./-.&5/)&-80-<2':1,(=:&+(/-'0,/580'*9&5/)&':.&.?4.-'.)&0/2-1.5%.&0/&'568.'&4./.'15'0,/9&7.&6.280.;.&':5'&35=52F0/.%&35*&%..&03241,;.)&,/80/.&1.;.2/(.&,44,1'(/0'0.%&0/&':.&+('(1.>&

30%

15%

13%

41%

0% 20% 40% 60%

Neither

Both Subscribe to and purchase individually

Purchase individually

Subscribe to

53%

36%

42%

40%

33%

55+

45-54

35-44

25-34

18-24

11%

11%

13%

16%

17%

55+

45-54

35-44

25-34

18-24

24%

35%

29%

31%

33%

55+

45-54

35-44

25-34

18-24

13%

17%

16%

14%

16%

55+

45-54

35-44

25-34

18-24

Subscribe

Purchase Individually Neither

Both Subscribe and Purch.

:011*6;$*.7$<*=)6$>3.73.9-$4$>3.73.9-$+;$!;2#$)&$<#73*$D$!#,#F3-3).$

16

Television Z($':#$-?*+<-)1!'$%4/+.$+5%!8,'/%%!8<$!<'/&4%!%5*--!4'$;$'!(*$:*+<!5$-$(*%*/+!/+1!:$--1!8!5$-$(*%*/+!QF*<&'$!02SB!!P%!;/'!%?8'54#/+$%1!/+-)!0\!/;!'$%4/+.$+5%!4'$;$''$.!5/!:85,#!"`!/+!5#$%$!.$(*,$%B!7&,#!-/:!'$%4/+%$%!8'<&$!8<8*+%5!5#$!$;;/'5%!/;!%/?$!,/?48+*$%!5/!>'*+<!?/>*-$1!.*<*A58-!5$-$(*%*/+!5/!5#$%$!%?8'54#/+$%1!%*+,$!*5!*%!,-$8'-)!5#$!.$(*,$!/;!-8%5!'$%/'5!;/'!"`!(*$:*+<B!!!!!!!!!!!!!!!

!!

!23\!/;!'$%4/+.$+5%!*+.*,85$!5#85!5#$)!:85,#!"`!/+-*+$B!Z;!5#$%$!M2\!*+.*,85$!5#85!5#$)!,&''$+5-)!48)!;/'!/+-*+$!(*$:A*+<B!P+!8..*5*/+8-!M3\!/;!'$A%4/+.$+5%!*+.*,85$!8!:*--*+<A+$%%!5/!48)!;/'!,$'58*+!,/+A5$+5!;$85&'$%!*+,-&.*+<!,/?A?$',*8-!;'$$!,/+5$+5!/'!8+)A5*?$f8+):#$'$!(*$:*+<B!G+!5/58-1!N2\!/;!'$%4/+.$+5%!8-'$8.)!48)!;/'!/+A-*+$!8,,$%%!5/!"`!/'!,/&-.!>$!*+.&,$.!5/!./!%/!:*5#!5#$!V'*<#5W!;$8A5&'$%B!

!P?/+<!58>-$5!&%$'%!8+.!+/+!58>-$5!&%$'%!8-*@$1!5#/%$!;$8A5&'$%!:/'5#!48)*+<!;/'!*+A,-&.$!,/??$',*8-!;'$$!(*$:A

*+<1!8+)5*?$f8+):#$'$!(*$:*+<!8+.!,/+5$+5!+/5!8(8*-8>-$!$-%$:#$'$!QF*<&'$!16SB!!!

Figure 15 – Preferred TV Viewing Devices

&

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1%

1%

1%

9%

12%

9%

67%

3%

1%

1%

0%

11%

21%

62%

0% 20% 40% 60% 80%

Other

Don’t know

Smartphone

Tablet

Desktop

Laptop

TV Set

Non-Tablet Users Tablet Users

TV Set

63%

68%

58%

67%

57%

55+

45-54

35-44

25-34

18-24

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Figure 16 – Features Worth Paying For

Figure 17 – TV Subscription Changes Because of Online Alternatives

Figure 18 – Subscription Upgraders by Age

Figure 19 – Change in DVD Purchase & Rental of TV Shows

&& &

& & && & &

& && & && & &

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24%

12%7%

56%

15% 13%8%

64%

0%10%20%30%40%50%60%70%

Upgraded subscription

Reduced subscription

Cancelled subscription

Made no changes

Tablet Users Non-Tablet Users

24%

19%

26%

22%

30%

55+

45-54

35-44

25-34

18-24

18%

16%

12%

14%

14%

55+

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35-44

25-34

18-24

5%

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3%

36%

61%

0%10%20%30%40%50%60%70%

Increased Stopped or reduced

No Changes

Tablet Users Non-Tablet Users

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0%10%20%30%40%50%60%70%

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Tablet Users Non-Tablet Users

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Figure 20 – Preferred Movie Viewing Devices

Figure 21 – Frequency of Paid Online Movie Viewing

&

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2%

1%

2%

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18%

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4%

1%

1%

0%

28%

66%

0% 20% 40% 60% 80%

Other

Don’t know

Smartphone

Tablet

PCs

TV Set

Non-Tablet Users Tablet Users

47%

24%

28%

54%

17%

29%

0% 20% 40% 60%

Infrequently/Never

Sometimes

Often/Regularly

Non-Tablet Users Tablet Users

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Figure 22 – Features Worth Paying For

Figure 23 – Changes in Movie Engagement Because of Online Access

&

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65%58% 56%

8%12% 12%

22%26% 25%

4% 4%8%

0%

10%

20%

30%

40%

50%

60%

70%

Theater Going DVD Purchases DVD Rentals

No Change Stopped Reduced Increased

45%

35%

55%

10%

27%

3%

42%

52%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Movies that are not available elsewhere

Movie has extra features

Access while movie is still in the theater

No, I wouldn't pay at all

18-24 25-34 35-44 45-54 55+

33%

21%

69%

19%22%

10%

40%

50%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Movies that are not available elsewhere

Movie has extra features

Access while movie is still in the theater

No, I wouldn't pay at all

18-24 25-34 35-44 45-54 55+

Tablet Users

Non-Tablet Users

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20

Music !

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Figure 24 – Device & Access Preference for Electronic Music

Figure 25 – Features Worth Paying For (by Age)

75%

83%

83%

73%

25%

17%

17%

27%

0% 20% 40% 60% 80% 100%

Tablet

Desktop Computer

Laptop Computer

Smartphone

Digital Streaming (through a subscription)Downloading (to own a digital f ile)

61%

33%

54%

62%

32%

44%

62%

28%

40%

52%

27%

47%

55%

22%28%

Music that can be easily shared across devices

A large number of downloads per month for only monthly subscription

Unlimited number of songs streamed for one monthly

subscription

18-24 25-34 35-44 45-54 55+

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About FTI – Critical Thinking at the Critical Time !

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United StatesAnnapolis Atlanta Baltimore Bethesda Boston Brentwood Charlotte Chicago ClevelandDallas Denver Detroit Houston Indianapolis King of Prussia Los Angeles MiamiMorristownNashville New York OaklandPhiladelphia Phoenix Pittsburgh Rockville Roseland Saddle Brook Salt Lake City San FranciscoSanta Barbara Seattle TucsonWalnut CreekWashington, D.C.WayneWest Palm Beach

ArgentinaBuenos Aires

AustraliaMelbournePerthSydney

BahrainManama

BelgiumBrussels

BrazilSão Paulo

CanadaTorontoVancouver

ChinaBeijingGuangzhouHong KongShanghai

ColombiaBogotá

FranceParis

GermanyFrankfurtMunich

IndiaNew Delhi

IrelandDublin

JapanTokyo

MexicoMexico City

PanamaPanama City

PhilippinesManila

RussiaMoscow

Singapore

South AfricaCape TownJohannesburg

SpainMadrid

United Arab EmiratesAbu DhabiDubai

United KingdomEpsomLondonManchesterNorthamptonStirling

Insight

Analysis

Data

nsight th management teams and stakeholders to evaluate, develop

lement corporate strategies that will improve top - and bottom - ults and increase enterprise value.

in-depth business plan reviews; operations, IT and network as-nts; synergy analyses, merger integration, performance im-ent, valuations and restructurings.

h Analysis

-specific analysis for communication, media and technology ses to shape metrics-driven strategic direction and improve op-l performance.

mic analysis from macro-level business and regulatory trends to vel subscriber and customer economics, such as customer ac-

n NPV, box office conversion of P&A spending and other indus-ific metrics.

p complex financial projections and business case models for investors and companies to identify key drivers of a business, e risks and upside opportunities, and run sensitivity analysis to

e potential business performance. etailed benchmarking databases with financial, operational and

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• mobile apps Content / Digital Ops Web

SalesSub-scriptions

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• Marvel Entertainment• Mobix Interactive• Musicland• NBC Vivendi• Recording Industry Association

of America • Regal Cinemas• RHI Entertainment • Sesame Street• SESAC• Sony Pictures

• Sony Music (/BMG)• The Terminator 4• Tower Records• USA Network• United Artist Theatres• Viacom (Rhapsody Music

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Table of Figures !Figure 1 - Digital Media Usage ....................................................................................................................................... 7!Figure 2 - Media Engagement ........................................................................................................................................ 7!Figure 3 - Online Consumption of Newspapers and Magazines ..................................................................................... 8!Figure 4 - Online Consumption of Movies and TV .......................................................................................................... 8!Figure 5 – Hours Spent Per Week on Social Networks .................................................................................................. 9!Figure 6 – Hours Spent Per Week on Social Networks by Age and Device ................................................................... 9!Figure 7 – Substitution of Traditional Media for Online Alternatives ............................................................................. 10!Figure 8 - Online Alternatives by Tablet / Non-Tablet Users ........................................................................................ 10!Figure 9 - Substitution of Traditional Media for Online Alternatives .............................................................................. 11!Figure 10 - Willingness to Pay for Online Access ......................................................................................................... 12!Figure 11 - Willingness to pay for print / online bundling .............................................................................................. 12!Figure 12 – Acquiring Hard Copy Newspapers ............................................................................................................. 13!Figure 13 – Features Worth Paying For ........................................................................................................................ 14!Figure 14 – Acquiring Hard Copy Magazines ............................................................................................................... 15!Figure 15 – Preferred TV Viewing Devices ................................................................................................................... 16!Figure 16 – Features Worth Paying For ........................................................................................................................ 17!Figure 17 – TV Subscription Changes Because of Online Alternatives ........................................................................ 17!Figure 18 – Subscription Upgraders by Age ................................................................................................................. 17!Figure 19 – Change in DVD Purchase & Rental of TV Shows ..................................................................................... 17!Figure 20 – Preferred Movie Viewing Devices .............................................................................................................. 18!Figure 21 – Frequency of Paid Online Movie Viewing .................................................................................................. 18!Figure 22 – Features Worth Paying For ........................................................................................................................ 19!Figure 23 – Changes in Movie Engagement Because of Online Access ...................................................................... 19!Figure 24 – Device & Access Preference for Electronic Music ..................................................................................... 20!Figure 25 – Features Worth Paying For (by Age) ......................................................................................................... 20!Figure 26 – Methods of Newspaper Access ................................................................... Error! Bookmark not defined.!Figure 27 – Newspaper Purchasing (by Age) ................................................................. Error! Bookmark not defined.!Figure 28 – Willingness to Pay for Online News (by Age) – Respondents Who Currently Pay for News ............... Error! Bookmark not defined.!Figure 29 – Willingness to Pay for Online News (by Age) – Respondents Who Currently Do Not Pay for News .. Error! Bookmark not defined.!Figure 30 – Features Worth Paying For .......................................................................... Error! Bookmark not defined.!Figure 31 – Willingness to Pay for Combo Print + Digital (by Age) ................................. Error! Bookmark not defined.!Figure 32 – Acquiring Hardcopy Magazines ................................................................... Error! Bookmark not defined.!Figure 33 – US Digital Magazine Consumption .............................................................. Error! Bookmark not defined.!Figure 34 – Reductions in Magazine Purchases in Light of Digital Alternatives ............. Error! Bookmark not defined.!Figure 35 – Willingness to Pay for Online Magazine Content (by Age) .......................... Error! Bookmark not defined.!Figure 36 – Preferred TV Viewing Device ....................................................................... Error! Bookmark not defined.!Figure 37 – Tablet Users’ Willingness to Pay for Online TV ........................................... Error! Bookmark not defined.!Figure 38 – Frequency of Paying for Online TV (by Age) ............................................... Error! Bookmark not defined.!Figure 39 – Willingness to Pay for Online TV (by Age) – Respondents who do not pay for Online TV Error! Bookmark not defined.!Figure 40 – Features That Would Induce Paying for Online TV – Respondents who do not Pay for Online TV .... Error! Bookmark not defined.!Figure 41 – Features Worth Paying For by Age ............................................................. Error! Bookmark not defined.!Figure 42 – Change in DVD Purchase or Rental of TV Shows ....................................... Error! Bookmark not defined.!Figure 43 - TV Subscription Changes Because of Online Alternatives ........................... Error! Bookmark not defined.!Figure 44 – TV Subscription Changes Because of Online Alternatives .......................... Error! Bookmark not defined.!Figure 45 – Age of Subscription Upgraders .................................................................... Error! Bookmark not defined.!Figure 46 – Subscription Modifications and Gender ....................................................... Error! Bookmark not defined.!Figure 47 – Preferred Movie Viewing Devices ................................................................ Error! Bookmark not defined.!Figure 48 – Frequency of Paid Online Movie Viewing .................................................... Error! Bookmark not defined.!Figure 49 – Willingness to Pay for Online (by Age) ........................................................ Error! Bookmark not defined.!Figure 50 – Movie Features Worth Paying For (Respondents who do not Pay for Online Content) ... Error! Bookmark not defined.!Figure 51 – Movie Feature Worth Paying For (by Age) .................................................. Error! Bookmark not defined.!Figure 52 – Currently Purchase or Rent DVDs ............................................................... Error! Bookmark not defined.!Figure 53 – Changes in Movie Engagement Due to Online Access ............................... Error! Bookmark not defined.!Figure 54 – Traits of Respondents Who Stopped or Reduced Movie Engagement ....... Error! Bookmark not defined.!Figure 55 – Preferred Method of Listening to Music ....................................................... Error! Bookmark not defined.!

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Figure 56 - Device and Access Preference For Electronic Music ................................... Error! Bookmark not defined.!Figure 57 - Device Preference for Listening to Music (by Tablet/Non-Tablet Users) ...... Error! Bookmark not defined.!Figure 58 - Features Worth Paying For .......................................................................... Error! Bookmark not defined.!Figure 59 - Features Worth Paying For (by Age) ............................................................ Error! Bookmark not defined.!!