FSCM Knowledge Exchange Toolkit II (2)

SAP Financial Supply Chain ManagementKnowledge Exchange Toolkit

Luis Angeli - SAP BrazilDecember 2010

© SAP AG 2009. All rights reserved. / Page 2

Knowledge Toolkit Topics

Functional OverviewDelta InformationFSCM PortalLearning MapTraining ContentDocument LibrarySMARTWorkshops / PodcastsDiscussion BoardLinks of interest (sessions, community of practice)


Credit Management - Functional Overview

Credit Limit Management Implement a company wide credit policy Manage a customer credit profile Centralize credit management in a distributed system landscape

Credit Case Credit case for structured processing of credit limit applications Track status and result of credit limit applications

Credit Rules Engine Categorize customers by scoring rules Calculate and assign customer-specific credit limit automatically Check credit rules Model and implement own customer credit score cards

Credit Information Interface to external credit agencies Input parameters for scoring rules BW Content

Credit Manager Portal Role-based access to credit management information and analysis


SAP Enhancement Packages for SAP ERP 6.0 in SAP Credit Management (Overview)Enhancement package 1 (EHP1): Enterprise SOA enablement

Interoperability between SAP Credit Management and operational systems (CRM, ERP, etc) or external systems of credit information providers through enterprise SOA technology

Enhancement package 2 (EHP2): Improved display of calculation log for scoring and credit limit formulas Total credit exposure and credit exposure within credit horizon are shown in business partner

and exposure reporting Ability to perform credit worthiness check directly out of the Business Partner Master Workcenter for credit manager

Enhancement package 4 (EHP4): New User Interface for creating and processing credit limit requests Enterprise Service Focusing on Credit Limit Request Processing


Collections Management - Functional Overview

Collection strategies Comprise company specific rules for collecting receivables Used to select and prioritize customer accounts for the collection

Daily work lists for collection specialists Automatically created based on collection strategies Prioritized list of all customers that are to be contacted by collection

specialist KPIs, customer valuation, due date grid to prepare customer contact

Functions to process and view open receivables All open invoices and their status at a glance including invoice history Actions for one or several invoices can be directly taken

Collection procedures Promise to pay agreements Resubmissions Customer contacts

Integration with SAP Dispute Management and SAP Credit Management Create and view dispute cases from SAP Collections Management Data can be used on work list and in collection strategies


SAP Enhancement Packages for SAP ERP 6.0 in SAP Collections Management (Overview)Enhancement package 1 (EHP1): Analytics for the following scenarios:

Analysis of worklists Analysis of customer contacts Analysis of invoices and promises to pay Analysis of open items linked with organizational units of Collections Management

Enhancement package 2 (EHP2): Improved visibility of credits Retrieval of invoice image Ability to dispute cleared invoices

Enhancement package 4 (EHP4): Collections from Head Offices / Branches

Worklist entries are created per branch account Customer contacts can be done and documented per branch account


Dispute Management - Functional Overview

Cross-department dispute resolution All information is centrally stored and structured (electronic record)

Integration with SAP Workflow incl. e-mail notification of processors

Integration in financial but also in logistical processes Creation and viewing of dispute cases from financial transactions Automatic update of dispute cases by financial transactions Links to financial and billing documents (SD and CRM)

Correspondence capabilities Customer correspondence (automatically and manually) Internal escalation of critical dispute cases

Support of different communication channels SAP Biller Direct SAP Collections Management

Analysis of dispute resolution BI Content


SAP Enhancement Packages for SAP ERP 6.0 in SAP Dispute Management (Overview)Enhancement package 2 (EHP2): Increased flexibility when creating dispute cases

The manual or automatic creation of dispute cases in clearing transactions is still possible Creation of dispute cases without assigning any FI-AR items Assigning FI-AR items as “customer-disputed” objects to a case

Improved Integration Between Dispute Cases and FI-AR Items Changes of the attributes of a dispute case trigger changes in the assigned receivable

items When attributes of the dispute case are changed again, the changes in the receivable

items can be undone

Workcenter for Dispute Manager

Enhancement package 4 (EHP4): New simplified User Interface for creating and processing disputes, based on the latest Web

Dynpro Enterprise services to manage Dispute Cases


Biller Direct - Functional Overview

SAP Biller Direct is a component of SAP Financial Supply Chain Management (SAP FSCM) and provides functions for Electronic Bill Presentment and Payment (EBPP)

Using SAP Biller Direct, invoice recipients can see their account balance with the Biller and look at their bills, credits or payments

Invoice recipients can initiate payments or download bills into their accounts payable system

Invoice recipients can dispute bills from the internet and collaborate with the biller

SAP Biller Direct enables real-time integration between the SAP backend system and the internet without any data redundancies


SAP Enhancement Packages for SAP ERP 6.0 in SAP Biller Direct(Overview)Enhancement package 2 (EHP2): SAP Biller Direct Buy Side

Self-service offering, aimed to suppliers, reduces manual work internally while offering a high degree of convenience

Your suppliers can reconcile their accounts receivable accounts with your accounts payable accounts

XML invoice upload reduces manual effort for invoice entry internally while the supplier needs to fulfill only minimal technical prerequisites

BI content for Biller Direct Multi Backend support

Only one SAP Biller Direct installation needed Backend systems assigned to user in User Management Engine (with respective

accounts) However, no merge of bill or credit items from several backend systems into one line

item display


FSCM Portal

Financial Supply Chain Management Capabilities in SAP ERP Quick link: https://portal.wdf.sap.corp/go/fscm

https://portal.wdf.sap.corp/go/fscm


FSCM Portal – Media Library

Financial Supply Chain Management Overall



Financial Supply Chain Management Collections Management



Financial Supply Chain Management Credit Management



Financial Supply Chain Management Dispute Management



Financial Supply Chain Management Biller Direct


Learning Map – FSCM Curriculum

Financial Supply Chain Management Curriculum Quick link: https://training.sap.com/curriculum/fin_scm-financial-supply-chain-management-g/

https://training.sap.com/curriculum/fin_scm-financial-supply-chain-management-g/


Learning Map - RKT

Ramp Up Knowledge Transfer Quick link: https://websmp207.sap-ag.de/rkt-erp

https://websmp207.sap-ag.de/rkt-erp


Training Content

Financial Supply Chain Management Training Content for Partners Quick link: https://websmp210.sap-ag.de/trainingcontent

https://websmp210.sap-ag.de/trainingcontent


ERP Document Library

Corporate Portal\Services\Networks\Solutions\ERP\Resources Quick link: https://portal.wdf.sap.corp/irj/portal?NavigationTarget=navurl://878c063fd2b5a8377e124f9ef3e5babd

https://portal.wdf.sap.corp/irj/portal?NavigationTarget=navurl://878c063fd2b5a8377e124f9ef3e5babd


Sales and Marketing Asset Repository and Toolset

SMART - FSCM Quick link: http://smartdirectory.sap.corp:3080/assets/index.epx

http://smartdirectory.sap.corp:3080/assets/index.epx


Practice Server

The WH3 system (client 800) is available to create and test your own scenarios.

Please be sensitive to the other users of the system – it is not refreshed so what you put in stays in.

Server Information: Application Server: tsphl821.phl.sap.corp System Nr: 00 System ID: WH3

Create your own logon id: Sign on with user FSCM_2009 (password =

welcome) Copy to your own user (use “FSCM_” + your

name or employee number)


Demos

Demo Database Quick link:

http://iwdfvm3337.wdf.sap.corp:8000/sap(bD1lbiZjPTgwMA==)/bc/bsp/sap/ydemostore/ymain.htm




FSCM Workshops / Podcasts

Podcasts Quick link: https://portal.wdf.sap.corp/irj/portal?NavigationTarget=ROLES://portal_content/cp/roles/communities/podcast/overview

https://portal.wdf.sap.corp/irj/portal?NavigationTarget=ROLES://portal_content/cp/roles/communities/podcast/overview


Discussion Board

FSCM – Discussion Board Quick link:

https://portal.wdf.sap.corp/irj/portal/forums?ForumsTarget=forums/category.jspa%3FcategoryID%3D100

https://portal.wdf.sap.corp/irj/portal/forums?ForumsTarget=forums/category.jspa?categoryID=100

https://portal.wdf.sap.corp/irj/portal/forums?ForumsTarget=forums/category.jspa?categoryID=100


Links of Interest

SAP Public Web http://www.sap.com/fscm

SAP Service Marketplace (log-on required) https://service.sap.com/fscm

Documentation on SAP Help Portal http://help.sap.com

(SAP ERP >> SAP ERP Central Component >> SAP ERP EHPs)

Training / SAP Education http://www.sap.com/education

http://www.sap.com/fscm

https://service.sap.com/fscm

http://www.sap.com/education

Documents

FSCM Knowledge Exchange Toolkit II (2)