Frsc insight august 2014 final

A Monthly Publication of Federal Road Safety Commissionwww.frscinsight.comAugust, 2014

e- booking prospects and Challenges

e- Ticketinga quick overview

Attitude of Motorist in Nigeria

CITATIONofCorps Marshal and Chief Executive

ED

IT

OR

IA

L

ave you ever wondered why God, in the beautiful story of creation,

ordered that the earth and heavens be created before any other

creature? It never mattered what these other creatures were, either

they were light, wild animals, the oceans or even man. Why should the

earth and heavens be created before them? Why did God, as told in

Genesis Chapter 1 verse 1, choose to create the earth first? This means

God is a God of order and he recognises sequencing of events or put

more succinctly, God knows the value of numbers and ranking of

events in numerical position.

Astronomical data according to Chris Stassenin his book ‘’the age of

the earth’’ indicates that the universe began 13.8 billion years ago, but

the earth was not formed until 4.5 billion years ago, The question

therefore is, why would God wait 9.2 billion years after creating the

universe to create the earth? And why would God also wait another 4.5

billion years to create the humans?

Man, a creature of God. In fact created in the very image of God, do act

by emulating God to order events in sequence. In the Military and Para

Military Institutions where during tattoo, a Commander is made to

account for all Cadets or trainees, exemplifies the importance of

numbers, as all cadet are made to take number from the first to the

last man standing. Similarly, the Cadets also have a course senior,

who sometime is regarded to as number one.

Number One is symbolic and spiritually is the pioneer number which

like the creation is from which all other numbers spring forth. Number

one is a doer, a powerful force that produces results and does not

allow anything or anyone to limit its potential. The number one shape,

reflects its meaning; it stands upright with pride and purpose. Strong,

determined, unwavering and with specific goals in mind.

Number one can turn dreams and ideas into reality, and in reality does

turn thoughts and ideas into reality. Number one actually pushes

obstacles aside and transforms or improves in perpetuity.

This number one is what Olayemi Boboye Oyeyemi represents in the

Federal Road Safety Corps: Nigeria’s lead Road Safety Agency. Being

the number one Corps Marshal to be appointed from in-house since

the Corps was established in 1988, Oyeyemi has a rare place in history

to be named the first Corps Marshal amongst the serving officers. The

Corps Marshal understands the importance of number one and all the

while he has in the performance of his responsibilities

From the Editor-In-Chief

ED

IT

OR

IA

L strived to be ranked number one irrespective of the

department he served in the Corps. His appointment as

the Corps Marshal did not just come like that. True to

his name Boboye, meaning ‘’born to meet the crown’’,

Oyeyemi is privileged to be the only man known in

history of President Goodluck Jonathan administration

whose appointment was announced by the president

himself. All previous presidential appointments, either

Ministerial or the appointment of Service Chiefs,

Inspector General of Police or Board members are either

made by the President’s spokesman or at best the

Secretary to the Government of the Federation. Oyeyemi

had the rare honour of being in the Council hall when

Mr. President swore in the immediate past Corps

Marshal Osita Chidoka as Minister of Aviation, and

Oyeyemi was named as his successor.

FRSC Insight apart from felicitating with the new Corps

Marshal, decides to feature him as the cover of this

month’s edition of FRSC Insight as our one – on – one

personality of the month.

This Month too, your darling FRSC Insight has a new

Editor, in person of Deputy Route Commander Toyin S.

Oladoke. She brings in robust experience which will be

invaluable to all our esteemed readers. The erstwhile

Editor, Assistant Route Commander Kenneth Alegiueuno

together with another Analyst in the Planning Advisory

Unit, Deputy Corps Commander Okechukwu Ikoku have

joined the Minister of Aviation as part of his strategic

team to reposition the Nigerian aviation industry.

As the FRSC fully migrates into becoming a fully

digitalised world class organisation, this month’s edition

of FRC Insight features interesting stories like the e-

ticketing overview, prospect and challenges; the attitude

of motorists; the place of language skills in conflict

resolution in the home.

All the regular stories are equally featured including the

address by Mr. President when he launched the National

Electronic Identify card.

As usual all previous edition of FRSC Insight can be read

on www.frscinsight.com

True to his name Boboye,

meaning ‘’born to meet the

crown’’, Oyeyemi is

privileged to be the only

man known in history of

President Goodluck

Jonathan administration

whose appointment was

announced by the

president himself

Corps Commander Clement O. OladeleEditor – In – Chief

Editorial TeamPublisher

BO Oyeyemi, MFR, mni

Corps Marshal/Chief Executive

Members

VO Ogunnupebi (ACC)

AR Obagbemiro (CRC)

CB Nwokolo (DRC)

Editor–In-Chief Editor

T S. Oladoke (DRC)

Graphic designer

IA Tijani (DRC)

OC Oladele (CC)

Insight

FRSC Insight August, 2014 2

CONTENT

e- booking: prospects and Challenges

e- Ticketing: a quick overview

Attitude of Motorist in Nigeria

Conflict Resolution in the home

Formal Launch of the Issuance Process

for the National Electronic Identity Card

Citation of Corps Marshal and Chief Executive

A monthly publication of the PlanningAdvisory Unit (PAU) designed to broaden thehorizon of FRSC staff on wide range of issues.

Quotes

Managing Director Aso Savings and Loans, Mallam Hassan

Usman committing to the Decade of Action on Road Safety


CITATION OF CORPS MARSHAL AND CHIEF EXECUTIVE, FEDERAL ROAD SAFETY CORPS,

Boboye Olayemi Oyeyemi, MFR,mni

Boboye Olayemi Oyeyemi, MFR, mni was born in Ibadan, to the family of Reverend Michael Babalola of Odo

Owa in Oke Ero Local Government Area Council of Kwara State. He attended the following institutions where he

obtained various certificates:

The Polytechnic Ibadan, University of Lagos, University of Lagos, Harvard University, School of Government,

Royal Institute for Public Administration (RIPA), London, The prestigious National Institute for Policy and

Strategic Studies (NIPSS) and becoming a proud member of the Alumni Association.

He also attended the following World Class Security Institutions courses:

Police Training Division, Suffern, New York in 1992 - Glock Armorer’s and Firearms Safety Course, Region VI

Police Driving School, Wilshire County, Devices, England, Sleep Research Laboratory, Loughborough University,

UK, Glock, John R Wald Inc; NY, USA and Shot gun Instructors Course, NY, USA.

He achieved his dream of becoming an Officer of the Federal Road Safety Corps in 1988.

Since joining at inception of the Corps, he has played leading roles acquiring vast field operations and

administrative experiences at the National Headquarters


In the field, he was Zonal Commanding Officerseverally, including being in charge of Zones RS4Lagos, RS3, Yola and RS9, Sokoto.

He was: Acting Director (Operations), 1999,Substantive Director (Operations), 2001, Director(Motor Vehicle Administration), 2003, AssistantCorps Marshal (Operations), 2005, Assistant CorpsMarshal (Planning Research and Statistics), 2006,Assistant Corps Marshal (Training Standards andCertification), 2008, Assistant Corps Marshal(Operations), 2009, Deputy Corps Marshal(Operations), 2010, Deputy Corps Marshal (MotorVehicle Administration) in Jan 31, 2014 until hisappointment as Corps Marshal and Chief Executiveon 23 Jul 14.

For his numerous achievements, which alsoincluded the best performing Head of Departmentfrom 2009 to 2013 among other considerations,resulted in his appointment as the Corps Marshaland Chief Executive of the Federal Road SafetyCorps,

His honours includes:The Biographical Man of the Year Award of theAmerican Biographical Institute, USA, Member ofthe Order of the Federal Republic (MFR) in 2006.

He is Member of 22 Professional bodies with himbeing a fellow of some among others in thefollowing Institutes:Institute of Safety Professionals of Nigeria (ISPON),Chartered Institute of Logistics and Transport (CILT)London, Institute of Corporate Administration ofNigeria (ICA), Chartered Institute of PersonnelManagement of Nigeria (CIPMN).

With about 27 years in service, he has attendedover 200 high profile Courses, Conferences,Seminars and Workshops locally andinternationally. He has three publications on roadsafety administration and numerous unpublishedworks to his credit.

He is happily married with three children.

Prospects and Challenges

FRSC INSIGHT AUGUST , 2014 6

e-booking

Education: It broadens the knowledge of officers by

exposing them to the latest information technology

and it application in daily operational activities. This

conforms to world best practices.

Faster and Easier: the e-Booking system makes

booking an offender easier and faster unlike the old

booking sheet system where the officer making the

arrest might not be conversant with all its sections.

Reduces paper: It reduces paper work which is

perceive to be clumsy in this technology driven age

and also reduces running cost there are no issues of

producing booking sheets any more. this makes the

corps a leading organizations in Nigeria going

paperless.

Flexibility: it allows the team leader to cross

check what has been imputed into the ipad

before sending for printing. No more affidavit

for lost of offence ticket by offenders. The

notice of offence can be retrieve easily from

the ipad irrespective of the date and time the

offender is booked. It is also make it possible

to detect an offender that has been

apprehended in the past for any traffic offence

through quick look site on the iPad. This also

helps the team leader to decide if the offender

will be booked or be given public

enlightenment only.


The recent introduction of e-

booking by the Corps has

tremendously improved its

operational activities at various

formations nationwide, in terms

of the following:

Challenges

Lack of adequate knowledge of information

technology by the staff: The level of staff

understanding and proper

handling of the new

booking devise was

observed to be average. If

this is considered with

other feeders across the

country, regular training

will be required to

broaden staff knowledge on the effective use of the

e-booking device.

Lack of interconnectivity between the central

database, banks and commands duty room: when

an offender shows up in the duty room to reclaim his

confiscated item(s),he comes with the bank teller as

an evidence of payment for fines. In an era where

FRSC has recorded cases of fraud and manipulation

of bank teller by offenders and staff, this should not

be the only source of confirming payment in the

duty rooms. The duty rooms need to be linked with

the central data base which is connected to the

banks. verifying bank payment form

Fragile: It can easily fall and get

damaged, this is why patrol officers are

advised to carry out the booking

exercise inside the patrol vehicle to

avoid any incidence of damage.

conclusion

Staff should be encouraged to acquire

more knowledge in information

technology and in-house training should be further

enhanced in for all officers within the patrol cadre.

There should be interconnectivity between central

database, banks and duty room. That is, the duty room

should be able to access centre database to verify the

authenticity of payment made by motorist. It will further

enhance productivity of online booking and make it

easier to audit.

a link with the data base will further authenticate the

verification process of payment of fines.

Article written by

Samuel A Ore (DRC)


9 FRSC INSIGHT AUGUST, 2014

system away from an uncontrolled environ- •If there is Internet Connection at the time of

ment to a more controlled one. capturing the Offender’s Record, the applica-

•It was then decided that a system be put tion automatically pushes record to the Cen- in

place which is not only comparable with tral System (Online Mode). If there is no what is

obtainable in developed countries internet connection at the time, Offender’s but that will

also enable men and women of record is saved locally on the device,to be

FRSC capture offenders information on the sent to the Central System at a later time (Of-

spot. fline Mode)

eTicketing e-Ticketing–Central System

e-Ticketing is a bundled solution designed to

give the Corps absolute control over Traffic The Central System is an Enterprise Web

Offenders Information. Application that resides in the Data Centre

•With this, FRSC no longer need to rely on located in HQ. This makes it accessible over

banks for Data Capture as men and women the internet

of the commission will now be saddled with •It handles among other thing three(3) major this

responsibility. functionalities:

•The bundle includes the Software Solution Management of Data Capture Client In-

alongside the Infrastructural requirement stances and Associated Hand Held Tablets

necessary for a smooth running of the sys- as well as Mobile Users. This is to ensure tem.

that only authorised devices belonging to the

•The Software Component is a set of three Corps are allowed to run and transmit Cap-

dependent Systems. These are: tured Data to the Central Database.

Data Capture Client Data Warehouse for captured Offenders

Central System and Data Nationwide and

Synchronization Engine Reporting on Captured Data. Various re-

ports that aid management in decision mak- e-Ticketing–Data Capture Client ing

can be generated on captured Data from The Data Capture Client is a Mix-Mode (On- the

Central System.

line and Offline) application system designed

to run on mobile (hand-held) tablets. Each eTicketing–Synchronization Engine Patrol

Team is assigned a Tablet which is Standing between the Data Capture Clients equipped

with a GSM SIM Card for Inter- and the Central System is the Synchroniza- net

Connectivity and corresponding mobile tion Engine.

Thermal Printer for printing of Offence •Data Captured on the Client Devices by

Tickets. Patrol Teams can either by pushed (Synchro-

•The Application is designed to enable Patrol nized) with the Central System Online-Real

Teams capture relevant information about Time individually (for entries captured when

traffic offenders right as they are caught. there is Internet Connectivity) or be batched Now

captured along side every Offenders together and pushed as a group at a later time record is

GPS Coordinated entailing the ex- whenever there is Internet Connection (for

act location of the Patrol Team at the time of entries that were captured when there was no

capture. An electronic ticket (expected to be Internet Connectivity).

handed over to the Offender) is printed im- •The Synchronization Engine while allow-

mediately the record is submitted. ing these captured entries to be pushed will


also ensure that only authorised Data Capture banks capture Offence Booking Ticket Num-

Clients and Devices can do so. ber and Amount Paid. The Central System will

immediately be notified of such pay-

eTicketing–(Add-Ons) ment.

Put in place to ensure a smooth operation of Online Payment that accepts major pay- the

eTicketing System are multiple payment ment cards (VISA,Master Card,Verve) options

intended to make fines payment easy Mobile Money and

for these Traffic Offenders. POS Terminals at Commands

•Available Payment Options include: A presentation by

Bank Payment which allows participating Princesoft Developers Ltd, 2014

I PLEDGE

I pledge to Nigeria my country

To be wise and smart

in my decisions on the road

Even when my little child criesTo let her remain at the back seat

for the love I have for herTo allow that driver have his way

For my ways to be clear

I pledge to my country and menTo stop and wait for the green lightEven when I am the only car on roadAnd my intestines cries for a drinkI will apply my brains until I stopI will wait for a rest when tired

I will not run my office in my wheels

I pledge with my brothers and sistersThat if we come together and remember

the pain that we create every ember monthsAnd work to stop all traffic viceslearn to adhere to safety men

We refuse to abuse the road this yearWe pledge to Nigeria our father land

To collaborate with FRSCFor safety on our roads

by DRC TS Oladoke

DRC Taiwo Paul Oladoke

A REFLECTION OF THE GENERAL COLLAPSE OF MORALITY. HOW CAN THE APPLICATION OF PEACEAND STRATEGIC KNOWLEDGE HELP PATROL TEAMS IN CURBING MOB ACTION.

igeria, a great Country endowed with natural resources and well

talented human and capital resources have lost so many souls to

RTC. Many families have lost their bread winners; children have

become orphans (fatherless and motherless) as a result of

impatience and carelessness of motorists on our roads which is

a reflection of the decadence in attitude and morality in Nigeria

in general.

The incessant attitude of motorist on our roads constitute the

major percentage of the cause of Road Traffic Crashes and mob

attack on various FRSC formations, patrol teams and men.

19FRSC INSIGHT AUGUST, 2014

FRSC as a corps has lost a huge amount of its resources

to mob attacks by the motoring public. promising staff

have been killed on duty, property worth millions have

also been destroyed.

Among the numerous bad attitudes constituted by

drivers on our roads are:

1. Drunk driving and use of drugs

2. Disregard to traffic rules, regulations and traffic

furniture.

3. Impatience and disregards to other roads users

4. Over speeding

5. Putting mechanically deficiency vehicles on the

roads/poor maintenance of vehicles.

6. Negative perception and reception of FRSC

corrective measures.

The Federal Road Safety Corps as the lead agencyin road traffic management in West Africa is as aresult of this attitude faced with the need tomanage human behavior properly, particularly onpatrol. The corps has designed so manystrategies to enforce and checkmate these entireindecent acts:

a. New Number Plate with security features tocheckmate insecurity in the country and buildingof a robust data bank .it is expected that whenmotorist know that the arm of the law will catchup with them, they will be more careful on theroad and adhere to traffic rules.

b. Daily public enlightenment by patrol teams on the road.

c. Training of traffic offenders at FRSC base before reclaim of confiscation.

d. constant motor park rallies.


e. periodic road walks

f. public enlightenment on TV, radio and internet carried

out by the corps.

All these and so many intervention patrols are been put in

place to strengthen enforcement and broaden the

motorist knowledge on the right use of the

road. it is expected that effective

application of these- by motorist will make

them friendly and cooperating with FRSC

patrol teams.

However, the application of peace and

strategic knowledge while at work place,

especially in Operations (patrol) is most

needed in checkmating the excesses of mob

action constituted by the aggrieved public

and motorist.

As we all know that we are living in a

conflict ridden environment, FRSC is faced

with a handful of these conflicts. conflicts

are sometime needed for a society to

develop, but only when they are properly

handled. There are positive conflicts ending

in positive results.

Peace can be understood as the absence of

violence or the presence of justice. As a

patrol man, your presence on the road

needs to be justified as peaceful without

any compromise. Although some challenges

faced by patrol men while on the road are

as a result of structural violence in every

facet of our society. However, a knowledge

in peace and conflict management can be

applied by all FRSC staff to manage conflicts

encountered on the job and eliminate mob

actions.

Types of conflicts:

i. Interpersonal Conflicts

ii. Intrapersonal Conflicts

iii. Intra group conflicts

iv. Inter group conflicts

v. Intra- Communal conflicts

vi. Inter Communal conflicts

vii. National Conflicts

viii. International Conflicts

There are four major causes of conflicts:

i. Competition for Resources

ii. Contradicting Value

iii. Physiological needs

iv. Management of information

This topic however is narrowed to the application of

peace and strategic knowledge in managing attitudes of

motorists to curtail mob action while on patrol.

These can be done through the conflict handling styles

below:

i. Denial/avoidance (win/lose strategy)

ii. Strategic withdrawal (win/win)

iii. Third party decision making/ Joint problem solving

(JPS) – (Negotiation, mediation and conciliation

(win/win)

iv. Confrontation (lose/lose)


1. Denial/Avoidance (Win/Loose Strategy): In this

strategy you may decide to avoid a perceived trouble

maker while on patrol. Once a motorist is identified as a

person who is ready to foment trouble, the best option is

to avoid the conflicts from aggravating to violence which

can result to mob action. Violence is defined as

aggravated conflicts. This is a win/loose strategy either

to avoid the situation and win or dabble into it and loose.

By avoiding the conflicts does not make one weak but

portrays one as a strong decision maker. This saves the

energy that would have been wasted fighting a worthless

battle which will result in a damaged image of the corps.

lives are secured and property protected. This gains

cannot be quantified.

2. Strategic Withdrawal (win/win): When

situation/conflicts arises on patrol between Arresting


to be the prevalent cause of mob attack

recorded in FRSC. The motorist loses

confidence in the corps as a result of

confrontation and the corps also loses its face

in the public. It is a loose\loose strategy and

not advisable for patrol teams.

ABC Triangle Analysis

The violent behavior we see has its roots in

people’s attitudes and the political economic

context. The ABC triangle is a simple frame

work for exploring the impact and causes of

conflicts. If you are in operations, you can use

the triangle to answer questions like:

1. How will our work be affected by the

behavior we have identified? Will it

Marshals and traffic

offenders, the patrol team

can strategically withdraw to

the office or change patrol

point immediately to avoid

conflict progression. Both

parties win in this situation

and the relationship

between the corps and the

public is not strained.

3. Third Party Decision

Maker: Third party decision

maker is a good approach in solving problems/conflicts

while on patrol duty. This is a situation whereby a

patrol team refers/bring issues to the base for the

purpose of resolving it with the head of Operations in a

more professional way or call for intervention of other

enforcement agencies. in this situation the tension

would have reduced before the intervention of a third

party.

4. Confrontation (Loose/Loose strategy):

Confrontation is a very bad approach in resolving

conflicts or issues because it may escalate beyond the

capacity of the team. Confrontation often times lead to

mob action. confrontation by patrol teams can be said

affect any of the

contextual factors

that drive the

conflict?

2. How will the corps

and staff be

perceived by the

motoring public,

given the attitudes

we have identified.

3. How can our work

restore relationships

by addressing negative attitudes properly?

4. How can our work improve the contextual

factors that are driving the conflict?

The causes determine the attitudes of the

primary stakeholders and the attitude also

determine the behaviors of other stakeholders.

Behaviors can as well be influenced. The

knowledge of peace and strategic studies is of

paramount importance in our everyday lives

both at home and workplace in resolving

issues. There is need to inculcate this studies as

a special in-house training in all formations in

the federation to enable staff manage conflicts

when they encounter any.

t the formal launch of the enrolment exercise for the issuance of

the National Identification Number (NIN), last October, I did

express my desire to see the commencement of the issuance

2. I am impressed with the

quality of the e-ID Card and

the work of the corporate

partners that have made it

possible. I commend

especially the MasterCard

World-Wide

Corporation and Access

Bank Plc, as well as the

Commission, who followed

all laid down procedures in

achieving a World-class

product. The combination of

intricate security features and

other multiple functions in

the e-ID Card, improving its

functionality and versatility

is also significant.

3. Following successful local and international tests, the e-Card Scheme has now

finally taken off. It is important that the Commission’s on-going efforts at

ensuring local content capacity in the Card Body production process is sustained

with the same zeal as the meticulous rechecks of ensuring payment functionality,

in compliance with international best practice. Such high standard will help

create economic and employment opportunities, consistent with our commitment

to National Transformation.

4. We must at the onset keep in mind that the journey to capture the populace, by

issuing over 100million Cards has just begun. You should therefore ensure that

the issuance process is prompt and swift enough to enable many more Nigerians

obtain their own e-ID Cards, as soon as possible.

Aprocess for the National Electronic Identity Card (e-ID Card)

Scheme. I am happy that this important milestone, in the roll out of the

National Identity Management System, (NIMS), has been realised today.

Presidential Speech at the

State House, Abuja

Thursday, 28th August, 2014

5. The Coordinating Minister for the Economy and

Minister of Finance, will oversee that funding

requirements, as budgeted, will be met and matched

with appropriate delivery by the commission. It is

important to ensure that this e-ID Card issuance process,

proceeds smoothly, and that all MDAs, and indeed the

private sector, can benefit from its designed

functionalities, as soon as possible.

6. The Commission should immediately complement

the efforts of theIntegrated Personnel and Payroll

System (IPPS) and Pension Department by ensuring

that Federal Civil Servants and Pensioners are

enrolled and issued their Cards promptly, so that the e-

ID and the secure payment platform can both facilitate

speedy and safe payment of salaries and pensions.

7. The identity authentication and verification

services that are in pilot phase, as demonstrated,

should immediately be further extended to other Law

Enforcement Agencies (LEAs). It should also be made

available at the Airports and other border posts, for

enhanced security checks.

8. The Commission should also ensure that all

registrable persons as provided for in Section 16 of

the NIMC Act No. 23, of 2007 are enrolled into the

National Identity Database and that all Government

Ministries, Agencies and Departments (MDAs)

involved in data capture activities, must align their

activities, with a view to switching over to the NIMC

infrastructure.

9. The Bureau of Public Procurement (BPP) should .

also ensure compliance immediately. The regime of

duplication of Biometric data bases must now have to

give way to harmonization and unification with the e-ID

scheme, which shall be the primary data base.

• The SGF, the Attorney General and Minister of

Justice and the Governor of the CBN should, in

conjunction with the Commission, reach modalities for

the harmonization of their biometric projects,

including other ongoing projects in other MDAs, with

the e-ID card scheme

• Proliferation and duplication of efforts is neither cost effective, nor security-smart. It is important

to remove obstacles that may impede the NIMC from the discharge of its constitutional functions

and statutory obligations.

• The NIMC must now focus all its energy on ensuring that the remaining two components of the

NIMS roll out – Identity Authentication and Verification and the Alignment and in particular,

Switching Over by the MDAs through the harmonization and integration framework – are

deployed without fail.

• The logistics and speed of data collection must have to be improved upon, and this will reduce

the justifications given by MDAs, as reasons for duplicated biometric options. Hopefully, the

Harmonization programme will help to achieve this, especially, by the Commission ensuring that

MDAs switch or at least align their existing infrastructure, as data collection agents to the NIMC

System.

• This should be the primary reason for expediting the Harmonization programme: more so, in this

way scarce Government resources will be better optimized for significant national benefits.

• Ladies and Gentlemen, I have taken keen interest in this project, primarily because of the

pervasive impact it can have on every facet of the socio-economic fabric of our dear nation,

which is in sync with the Transformation Agenda of my Government.

•

• The fact that the project helps to establish the identity of the individual in such a way that privacy

is assured and updating personal information is made easier. The project will also create effective

access to the database in a more secure and user-friendly and reliable manner for the MDAs and

even the private sector.

• Given also that the National e-ID Cards can be issued and reissued with, ‘proof of identity’

possible, means that amongst other things, there will be more clarity around all forms of

transactions and relationships. Significantly, some of the issues around identity- related theft

and other such criminal vices and activities that are inimical to our national interests would be

better addressed more efficiently.

• Last year, I used the occasion of the launch of the enrolment exercise for the National Identity

Number (NIN) to call on the private sector to invest promptly in this project. Let me reiterate that

call and emphasize that it is good business to do so.

• In this regard, the Board of NIMC must act decisively to increase investor confidence, in a very

professional way, so that the various opportunities can be rapidly identified and exploited for the

good of our economy.

• To all Nigerians, I say, remember the National Identification Number (NIN), is your Identity. The

Card is not only a means of certifying your identity, but also a personal database repository and

payment Card, all in your pocket!

• Once again, I commend the Board, Management and Staff of the NIMC; it is now my honour and

privilege to formally kick-off the issuance of the National e-ID Card, Scheme for the good of our

country.

The road stops here for

All the technology in the world

The global interconnectivity

The speedy- like-light racing net

e-driving e-ticketing e-writing e-war-ing

The road stops here

Human are passing

Your system gives to you

What you want from it

itemize your wants IN

It will make them materialize OUT

Who is leading who

System or systemer

We lead

All wares follow

Soft wares hard ware

The road starts here

E-mails text messaging through windows

Transmitter to Encoder decoding receipt

The road stops here

This speechless man made dots

dot- com dot- gov dot- ed dot-org

lay far away from

A smooth touch of a caring man

The navigator

Road proceeds

Why is this system idle

The mighty deleted the systemer

Road closed

For the device cannot run itself

and the navigator is dead

No road

No human no computing

the road stops here

e-ending

DRC TS Oladoke


DRC Reginald C. Ezurikecontest rather than sweep it under the carpet.


one meaning due to its ambiguity. One of the why the conflict should be de-escalated.

disputants, that is party to the dispute, can

ask questions to seek clarification. 6. SILENCE

For instance, “I did not quite get what you Silence they say is golden. There are times mean?”,

or what exactly do you mean? It keeping quite might relax a conflict in the has a high

tendency of relaxing the conflict. domestic front. This helps the disputants to

It will also give the other party the opportu- have more time to even think about the mat-

nity to clarify statements made. ter and probably decide to let go the matter

2. APPRECIATION: I CANNOT in the interest of the family members. THANK

YOU ENOUGH.

Appreciative statements can be used in con- CONCLUSION

flict resolution. If there is a conflict between Conflict is an inevitable part of human be- a

husband and the wife threatening to lead ings. It is best to prevent it from occurring to

divorce, one of the parties can douse the hence we should always look out for the tension by

appreciating the other party by emergence of early warning signs which making

appreciative statements like “I can- alert us of its possible occurrence in the

not thank you enough for your contributions nearest future. Such signs should be heeded

which have made us to be this successful”. and mechanisms put in place to forestall the

“Without you I do not know what I would occurrence of the ‘real one’, conflict.

have done.” Many of such expressions of ap- However, when it occurs, it is better not to

preciation also exist. shy away from efforts that can resolve it with

3. CONFRONTATION: YOU OFFEND- minimal cost.

ED ME YESTERDAY. The family is a wonderful unit of the soci-

Through very subtle confrontation, domes- ety such that whatever happens to one of its tic

conflict can be resolved. Statements like members affects the society in almost a simi- “you

offended me yesterday”. Such confron- lar proportion. That explains why emphasis tation

would likely lead to response which on this paper was on the family. A man’s

can lead to resolution of the conflict. If for level of productivity is most likely going to

instance the other party responds thus, ah, I drop if there is conflict in his home and vice did

not know. Please explain to me. It gives versa.

room for the parties to talk about the conflict Language is very powerful. The usage right-

and find an amicable solution to the conflict. ly or wrongly can resolve a conflict or esca-

4. DE-EMPHASISING: MY INTEN- late it. At all times, therefore, it is needful TION

WAS NOT TO UPSET YOU, MY that as members of a family, (father, mother DEAR.

or child), we should be very conscious of our This is a way of avoiding likely conflict to

language while speaking to each other.

occur among individual especially during We do not stand to lose anything by speaking a

heated argument by simply leaving the soothing language that can help in resolving

subject matter discussed and doing it again conflict in our homes but we stand to loose when

the tension has cooled off. even beyond our imagination when a conflict

5. RE-EMPHASISING: LET US TALK is allowed to escalate because of our choice

ABOUT IT PLEASE. of words. In this approach you talk about the

issue in

Discussing it one on one will avail the dispu-

tants the opportunity of further seeing reason

• Our greatest weakness lies in giving up. Themost certain way to succeed is always to try justone more time. Thomas A. Edison

• Once you replace negative thoughts withpositive ones, you'll start having positive results.

Willie Nelson

• The true secret of happiness lies in taking agenuine interest in all the details of daily life.

William Morris

• Everyone thinks of changing the world, but noone thinks of changing himself.

Leo Tolstoy

• Every child is an artist. The problem is how toremain an artist once he grows up.

Pablo Picasso

• You can never cross the ocean until you havethe courage to lose sight of the shore.

Christopher Columbus

• Do not go where the path may lead, go insteadwhere there is no path and leave a trail.

Ralph Waldo Emerson

Compiled by DRC IA Tijani

The Federal Road Safety Corps is committed to creating a safer motoring environment throughcompliance with the FRSC (Establishment) Act 2007, other traffic laws and Quality ManagementSystem Standards with a view to continually improving its mode of operations

Decade of Action for Road Safety is attainable!

Let’s Join hands to create a safe Road in Nigeria

frsc emergency

EMERGENCY CALL LINE: 0700- CALL-FRSC (0700-2255-3772)

EMERGENCY TEXT MESSAGE LINE: 0807 -769- 0362

FRSC EMERGENCY TOLL FREE LINE ON ALL NETWORKS: 122

Planning AdVisory Unit

Converting data into intelligence for making evidence based decision

Conducting global monitoring and benchmarking

Conducting surveys and internal consulting for

departments and corps offices Offering technical

assistance and coaching to departments and corps Offices

Phone:

+234 8077201236

+234 7036136152

FRSC INSIGHT AUGUST , 2014

FED

ERA

L R

OA

D S

AFE

TY C

OR

PS

Documents

Frsc insight august 2014 final