Frontline ServiceS ltd · • escorted response • Manned guarding • retail seCurity • event security • vAcAnt property cHecKs. r & r Frontline services are an established

R&R FRONTLINE SERVICES15

YEARS IN BUSINESS

Frontline ServiceS ltd

Contact us on: 01865 712222 | www.randrfrontlineservices.co.uk

• Key Holding & AlArm response• Mobile patrols • locKing / unlocKing service• escorted response • Manned guarding• retail seCurity • event security • vAcAnt property cHecKs

r & r Frontline services are an established security company

in oxford, providing high class security services throughout

the thames Valley for both businesses and residential

customers. security services are essential for any business,

particularly if you handle large sums of money or valuable

goods on your site. We aim to provide an efficient and reliable

service which is flexible enough to meet your business’s needs.



KeyHolding For sCHools, residential CustoMers and loCal businesses in oXFordsHireFor local schools we not only respond to alarms,

we also provide holiday cover or sick relief for

your caretaker. We can lock and unlock your

school at a timing to suit your requirements.

For residential customers we not only respond to

alarms, we are on call for any emergency 24 hrs

a day including lost key services, deliverys and

emergency contractors access.

For local business we not only respond to your

fire alarms, we also allow access to your property

for building work out of hours, open and close

services as well as your intruder alarm.

Key Holding

The Association of Chief Police Officers (ACPO)

stipulates that you must have key holders

available to respond to alarm activations within a

recommended time of 20 minutes, 24 hours a day.

To remove the risk of you and your staff making

potentially dangerous out-of hours journeys to

the premises in response to an alarm

We provide a reliable, flexible and comprehensive key holder package that is managed under the SIA regulations

alarM response A trained uniformed security guard, operating

from a marked company vehicle, would visit

your premises and carry out either an external

or internal patrol of the premises checking the

entire building and specific areas of concern, as

requested.

there would be a quick response to any Alarm

Activations on your premises with an internal

patrol carried out. “Without a response an alarm

is just a noise”.

crime is a well planned and profitable activity

that can cost your business thousands in lost

property and disruption.

police response can no longer be guaranteed.

Key Holding


Key Holdingr&r Frontline services is the leading local

provider for key holding and alarm responses

to residential and commercial customers across

oxfordshire and the surrounding counties.

We provide a reliable, flexible and comprehensive

key holder package that is managed under

the siA regulations and Accredited to Bs7984.

We can respond to your alarm in less than 20

minutes, ensuring your buildings are secure 24/7,

365 days of the year.

All keys are held securely, and stored separately

from company details. We have a strict

procedure in place to ensure that we know

where the key is at all times, and if it is used as

part of an alarm response call, full details will be

documented with a clear paper trail.

By securely safeguarding your keys, our trained

security officers can be available on call around

the clock to respond for emergency and

non-emergency requirements.

open & Close serViCeputting the responsibility on your staff to ensure

your premises are alarmed and safely locked

up could be jeopardising their safety and the

security of your premises. r&r Frontline services

open & close service can arrange for one of

our experienced officers to attend your site at a

scheduled time.

closing services involves a full internal patrol that

ensures all doors are locked, windows secured

and taps and lights turned off. the alarm is then

set prior to lock up of the main exit doors and

vacating the premises.

Mobile patrolsr&r Frontline service mobile patrols are available

to protect your property 24 hours a day. our

mobile patrol officers provide a prominent

presence by our uniformed officers and clearly

identified company vehicles at your premises.

this high profile acts as a deterrent to would-be

criminals and vandals at a fraction of the cost of

a dedicated, on-site security officer.

random checks are made by our mobile patrols

to ensure maximum protection to your premises.

After each inspection, an audit trail report

detailing who carried out the inspection at what

time is available live on the internet.


the most important elements are:-

• Your keys will be security coded, sealed and held

within our secure control room

• Fast attendance by fully licenced experienced

staff, in a marked vehicle

• All telephone calls to our control room are

recorded and timed for future reference if required

• You will receive a full report of each incident

What are the benefits?

• No personal risk

• In the event of a burglary, our service provides

a prompt response to your premises 24 hours a

day, 365 days a year.

• This eliminates the potential risk to you or your

staff and any consequent possible liability.

The service provided by R&R Frontline services is both professional and inexpensive.

retail seCurityWhat ever your business needs, from uniformed

to plain clothed security officers, r&r can supply

you with the right person for the job. We are

the leading retail security company in Bicester

village with a range of shops from versace to

tods. All these customers’ needs are met with

high standards and a service that is tailor made

for each company. We offer a service to the retail

industry with the highest levels of customer care

that enables your customers to obtain the best

shopping experience possible.

customer care is at the forefront of security

provision. From everyday occurrences such

as shop theft to the sensitive handling of lost

children or abusive and threatening behaviour.

our security officers reflect the levels of

professionalism, courtesy and efficiency that

shoppers expect from our customers’ brands.

What ever your business needs, from uniformed to plain clothed security officers, R&R can supply you with the right person for the job.

retail seCurity


statiC seCurityour reliable team of male and female staff are

polite, articulate and approachable. All staff

follow our own dress code, unless otherwise

specified by the client. r&r staff are radio-linked

and in constant communication, whilst receiving

supervision from an appointed r&r employee.

this ensures client satisfaction throughout.

statiC seCurity

All personnel are subject to a strict code

of conduct, in order that our high level of

professionalism is maintained.

All staff are confident in their abilities to identify

and diffuse potentially problematic situations,

calmly and discreetly.

our staff are experienced in working with the

public and are fully aware of the importance of

our client’s customers feeling safe and welcome.

We provide trained uniformed security

personnel to clients such as the cpl

construction, Keble college, oxford university,

Berkeley Homes and oxford city council

are just a few of our customers that receive

a reliable and efficient service. We can also

provide cover for holiday relief, temporary/

emergency cover and special events.

R&R staff are radio-linked and in constant communication, whilst receiving supervision from an appointed R&R employee.


door superVisors and eVents steWardsAll our door supervisors are registered with the

siA. under this national scheme, it is obligatory

for all staff to be licensed and to complete a

training programme. As a condition the issue of

a licence, all r&r door supervisors undertake a

four day course, which includes drug Awareness,

Fire (Health & safety) and conflict management.

some have gained further qualifications in areas

such as close protection and crowd control.

r&r Frontline service have coordinated,

sophisticated, trained and experienced event

security operations for well-known events in

oxford and wider oxfordshire. All or our event

security guards hold an individual siA license,

and as a company we have achieved siA

Approved contractor status and iso 9001.

our clients can rest assured that their duty of

care in respect of health and safety is exercised

as effectively and discretely as possible thus

making their event security a success.

eVents steWards

With a vast range of officers that are

experienced and skilled to ensure your event

receives the best security possible, we can

provide:

• crowd management

• event safety stewarding

• Welcome Hosts

• receptionists

• cloak room staff

• car park staff

the events we provide our security solutions

for include:

• 7 oxford universities college Balls

every year

• Abingdon town council Fairs and events

• oxford st giles Fair

• thame town council Fairs and events

• charity events

• private parties

• college parties

• road closure for Abingdon, oxford

and thame town council

• Festivals

• sporting events



We are regulated by the security industry Authority

(siA) as a government Approved contractor. We are

accredited to iso 9001: 2008 provision of security

services, including static guarding, door supervisors,

mobile patrols and key holding incorporating the

requirements of Bs 7499, Bs7960, Bs7858, Bs7984.

We hold the following: siA Approved contractor

for door supervisors, security guarding and

KeyHoldingiso 9001: 2000 for door supervisors

and security guardingsiA trained door supervisors

and security guardingoxford city council Approved

contractor comprehensive liability insurance.

call us today on: 01865 712222 or email: [email protected]

oxford stadium | sandy lane | cowley | oxford | oX4 6lJ

tel: 01865 712222 | Fax: 01865 451032 | mobile: 07764 160219

www.randrfrontline.co.uk | www.randrfrontlineservices.co.uk | www.randr-security-services.co.uk

company reg. 5578009

Documents

Frontline ServiceS ltd · • escorted response • Manned guarding • retail seCurity • event security • vAcAnt property cHecKs. r & r Frontline services are an established