282
Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 1 of 282 Process Case Status Start Date Time End Date Time Abandoned Vehicles 93204 Completed 06/01/2010 15:04:24 06/01/2010 15:09:18 Abandoned Vehicles 96996 Completed 12/01/2010 11:53:49 12/01/2010 11:56:37 Abandoned Vehicles 99926 Completed 15/01/2010 15:02:57 15/01/2010 15:05:03 Abandoned Vehicles 100050 Completed 15/01/2010 16:36:14 15/01/2010 16:38:14 Abandoned Vehicles 107085 Completed 27/01/2010 16:03:32 27/01/2010 16:07:57 5 Animal Carcass 102414 Completed 20/01/2010 13:28:47 25/01/2010 10:28:53 Animal Carcass 107590 Completed 28/01/2010 13:10:34 29/01/2010 15:49:44 Animal Carcass 108608 Completed 29/01/2010 16:06:44 01/02/2010 09:06:11 3 Anti Social Behaviour 90391 Completed 04/01/2010 10:31:17 04/01/2010 10:34:03 Anti Social Behaviour 90432 Completed 04/01/2010 10:39:19 04/01/2010 10:41:40 Anti Social Behaviour 90463 Completed 04/01/2010 10:44:33 04/01/2010 10:49:51 Anti Social Behaviour 90552 Completed 04/01/2010 11:06:05 04/01/2010 11:11:55 Anti Social Behaviour 90685 Completed 04/01/2010 11:34:39 04/01/2010 11:36:20 Anti Social Behaviour 90705 Completed 04/01/2010 11:39:11 04/01/2010 11:41:50 Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass =

Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 1 of 282

Process Case Status Start Date Time End Date TimeAbandoned Vehicles

93204 Completed 06/01/2010 15:04:24 06/01/2010 15:09:18

Abandoned Vehicles

96996 Completed 12/01/2010 11:53:49 12/01/2010 11:56:37

Abandoned Vehicles

99926 Completed 15/01/2010 15:02:57 15/01/2010 15:05:03

Abandoned Vehicles

100050 Completed 15/01/2010 16:36:14 15/01/2010 16:38:14

Abandoned Vehicles

107085 Completed 27/01/2010 16:03:32 27/01/2010 16:07:57

5Animal Carcass 102414 Completed 20/01/2010 13:28:47 25/01/2010 10:28:53Animal Carcass 107590 Completed 28/01/2010 13:10:34 29/01/2010 15:49:44Animal Carcass 108608 Completed 29/01/2010 16:06:44 01/02/2010 09:06:11

3Anti Social Behaviour

90391 Completed 04/01/2010 10:31:17 04/01/2010 10:34:03

Anti Social Behaviour

90432 Completed 04/01/2010 10:39:19 04/01/2010 10:41:40

Anti Social Behaviour

90463 Completed 04/01/2010 10:44:33 04/01/2010 10:49:51

Anti Social Behaviour

90552 Completed 04/01/2010 11:06:05 04/01/2010 11:11:55

Anti Social Behaviour

90685 Completed 04/01/2010 11:34:39 04/01/2010 11:36:20

Anti Social Behaviour

90705 Completed 04/01/2010 11:39:11 04/01/2010 11:41:50

Front Office - Case Analysis

Total Interactions for Abandoned Vehicles =

Total Interactions for Animal Carcass =

Page 2: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 2 of 282

Anti Social Behaviour

90935 Completed 04/01/2010 13:06:42 04/01/2010 13:12:37

Anti Social Behaviour

90972 Completed 04/01/2010 13:21:30 04/01/2010 13:21:55

Anti Social Behaviour

91134 Completed 04/01/2010 14:31:02 04/01/2010 14:37:46

Anti Social Behaviour

91532 Completed 05/01/2010 09:07:42 05/01/2010 09:10:12

Anti Social Behaviour

91535 Completed 05/01/2010 09:10:42 05/01/2010 09:12:01

Anti Social Behaviour

91805 Completed 05/01/2010 11:08:33 05/01/2010 11:15:22

Anti Social Behaviour

92111 Completed 05/01/2010 13:14:43 05/01/2010 13:17:00

Anti Social Behaviour

92481 Completed 05/01/2010 16:55:18 05/01/2010 16:57:58

Anti Social Behaviour

92736 Completed 06/01/2010 10:36:34 06/01/2010 10:56:20

Anti Social Behaviour

92789 Completed 06/01/2010 11:05:30 06/01/2010 11:06:28

Anti Social Behaviour

93109 Completed 06/01/2010 14:06:49 06/01/2010 14:11:32

Anti Social Behaviour

93169 Completed 06/01/2010 14:44:43 06/01/2010 14:46:04

Anti Social Behaviour

93458 Completed 07/01/2010 09:02:41 07/01/2010 09:08:47

Anti Social Behaviour

94012 Completed 07/01/2010 12:10:05 07/01/2010 12:15:43

Anti Social Behaviour

94484 Completed 07/01/2010 16:06:48 07/01/2010 16:10:18

Page 3: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 3 of 282

Anti Social Behaviour

94502 Completed 07/01/2010 16:18:05 07/01/2010 16:19:32

Anti Social Behaviour

94545 Completed 07/01/2010 16:43:55 07/01/2010 16:47:16

Anti Social Behaviour

94751 Completed 08/01/2010 10:07:56 08/01/2010 10:10:14

Anti Social Behaviour

94761 Completed 08/01/2010 10:12:58 08/01/2010 10:14:14

Anti Social Behaviour

94789 Completed 08/01/2010 10:20:01 08/01/2010 10:22:02

Anti Social Behaviour

95259 Completed 08/01/2010 15:03:17 08/01/2010 15:05:38

Anti Social Behaviour

95273 Completed 08/01/2010 15:06:42 08/01/2010 15:08:20

Anti Social Behaviour

95425 Completed 11/01/2010 09:08:05 11/01/2010 09:12:52

Anti Social Behaviour

95488 Completed 11/01/2010 09:25:54 11/01/2010 09:28:14

Anti Social Behaviour

95679 Completed 11/01/2010 10:21:35 11/01/2010 10:30:46

Anti Social Behaviour

95738 Completed 11/01/2010 10:40:59 11/01/2010 10:43:09

Anti Social Behaviour

95746 Completed 11/01/2010 10:43:59 11/01/2010 10:45:47

Anti Social Behaviour

95770 Completed 11/01/2010 10:52:14 11/01/2010 10:54:39

Anti Social Behaviour

95789 Completed 11/01/2010 10:56:01 11/01/2010 10:57:50

Anti Social Behaviour

95843 Completed 11/01/2010 11:13:22 11/01/2010 11:21:51

Page 4: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 4 of 282

Anti Social Behaviour

95866 Completed 11/01/2010 11:23:41 11/01/2010 11:31:17

Anti Social Behaviour

95904 Completed 11/01/2010 11:34:23 11/01/2010 11:35:57

Anti Social Behaviour

95915 Completed 11/01/2010 11:39:09 11/01/2010 11:45:06

Anti Social Behaviour

95948 Completed 11/01/2010 11:47:26 11/01/2010 11:52:23

Anti Social Behaviour

96492 Completed 11/01/2010 15:50:37 11/01/2010 15:56:47

Anti Social Behaviour

97636 Completed 13/01/2010 09:42:14 13/01/2010 09:44:46

Anti Social Behaviour

98105 Completed 13/01/2010 13:48:21 13/01/2010 13:51:24

Anti Social Behaviour

98760 Completed 14/01/2010 11:55:21 14/01/2010 12:01:58

Anti Social Behaviour

98900 Completed 14/01/2010 13:20:08 14/01/2010 13:28:11

Anti Social Behaviour

99031 Completed 14/01/2010 14:41:27 14/01/2010 14:44:10

Anti Social Behaviour

99271 Completed 15/01/2010 08:55:29 15/01/2010 09:03:21

Anti Social Behaviour

99463 Completed 15/01/2010 10:56:17 15/01/2010 10:57:20

Anti Social Behaviour

99862 Completed 15/01/2010 14:22:17 15/01/2010 14:24:57

Anti Social Behaviour

100198 Completed 18/01/2010 09:28:46 18/01/2010 09:41:58

Anti Social Behaviour

100386 Completed 18/01/2010 10:33:38 18/01/2010 10:34:53

Page 5: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 5 of 282

Anti Social Behaviour

100500 Completed 18/01/2010 11:15:59 18/01/2010 11:27:19

Anti Social Behaviour

100587 Completed 18/01/2010 11:54:07 18/01/2010 11:59:53

Anti Social Behaviour

100615 Completed 18/01/2010 12:04:51 18/01/2010 12:06:21

Anti Social Behaviour

101443 Completed 19/01/2010 10:53:03 19/01/2010 10:58:23

Anti Social Behaviour

101570 Completed 19/01/2010 11:54:50 19/01/2010 11:58:46

Anti Social Behaviour

102195 Completed 20/01/2010 11:06:53 20/01/2010 11:10:08

Anti Social Behaviour

102360 Completed 20/01/2010 12:54:00 20/01/2010 12:57:47

Anti Social Behaviour

102463 Completed 20/01/2010 13:52:25 20/01/2010 13:55:42

Anti Social Behaviour

103112 Completed 21/01/2010 12:44:44 21/01/2010 12:46:25

Anti Social Behaviour

103378 Completed 21/01/2010 15:39:41 21/01/2010 15:42:58

Anti Social Behaviour

103734 Completed 22/01/2010 11:11:30 22/01/2010 11:12:05

Anti Social Behaviour

103752 Completed 22/01/2010 11:20:59 22/01/2010 11:26:09

Anti Social Behaviour

103964 Completed 22/01/2010 13:06:02 22/01/2010 13:15:06

Anti Social Behaviour

104296 Completed 22/01/2010 15:56:38 22/01/2010 15:58:02

Anti Social Behaviour

104527 Completed 25/01/2010 09:49:04 25/01/2010 09:50:36

Page 6: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 6 of 282

Anti Social Behaviour

104558 Completed 25/01/2010 09:57:41 25/01/2010 10:00:57

Anti Social Behaviour

104566 Completed 25/01/2010 10:01:34 25/01/2010 10:03:54

Anti Social Behaviour

104579 Completed 25/01/2010 10:05:07 25/01/2010 10:07:27

Anti Social Behaviour

104642 Completed 25/01/2010 10:21:52 25/01/2010 10:25:59

Anti Social Behaviour

104662 Completed 25/01/2010 10:26:40 25/01/2010 10:29:34

Anti Social Behaviour

104873 Completed 25/01/2010 11:35:37 25/01/2010 11:39:37

Anti Social Behaviour

105222 Completed 25/01/2010 14:42:04 25/01/2010 14:44:12

Anti Social Behaviour

105401 Completed 25/01/2010 16:08:40 25/01/2010 16:09:57

Anti Social Behaviour

105565 Completed 26/01/2010 09:41:23 26/01/2010 09:43:28

Anti Social Behaviour

105633 Completed 26/01/2010 10:11:26 26/01/2010 10:14:30

Anti Social Behaviour

105739 Completed 26/01/2010 11:16:30 26/01/2010 11:20:16

Anti Social Behaviour

106254 Completed 26/01/2010 15:10:31 26/01/2010 15:12:20

Anti Social Behaviour

106581 Completed 27/01/2010 10:39:07 27/01/2010 10:41:33

Anti Social Behaviour

106588 Completed 27/01/2010 10:42:21 27/01/2010 10:48:00

Anti Social Behaviour

106618 Completed 27/01/2010 11:02:38 27/01/2010 11:05:23

Page 7: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 7 of 282

Anti Social Behaviour

107221 Completed 28/01/2010 09:31:52 28/01/2010 09:34:55

Anti Social Behaviour

107978 Completed 29/01/2010 09:47:48 29/01/2010 09:53:00

Anti Social Behaviour

108338 Completed 29/01/2010 13:20:19 29/01/2010 13:23:17

84Blue Badge 94456 Completed 07/01/2010 15:43:53 07/01/2010 15:46:21Blue Badge 95154 Completed 08/01/2010 13:49:02 08/01/2010 13:50:07Blue Badge 95874 Completed 11/01/2010 11:25:16 11/01/2010 11:26:19Blue Badge 96655 Completed 12/01/2010 09:22:48 12/01/2010 09:23:52Blue Badge 106742 Completed 27/01/2010 12:08:08 27/01/2010 12:10:00Blue Badge 107549 Completed 28/01/2010 12:43:05 28/01/2010 12:46:08

6Building Control 90532 Completed 04/01/2010 11:02:48 04/01/2010 11:48:29Building Control 98557 Completed 14/01/2010 10:24:18 14/01/2010 13:03:13

2Bulky or Charge Call

90012 Completed 04/01/2010 09:04:59 06/01/2010 16:33:01

Bulky or Charge Call

91239 Completed 04/01/2010 15:03:35 06/01/2010 16:31:02

Bulky or Charge Call

91406 Completed 04/01/2010 16:06:23 13/01/2010 14:53:47

Bulky or Charge Call

91476 Completed 04/01/2010 16:49:12 08/01/2010 15:04:01

Bulky or Charge Call

91519 Completed 05/01/2010 08:57:26 13/01/2010 12:43:29

Bulky or Charge Call

91562 Completed 05/01/2010 09:22:39 15/01/2010 14:58:29

Bulky or Charge Call

91737 Completed 05/01/2010 10:37:38 13/01/2010 12:48:56

Total Interactions for Blue Badge =

Total Interactions for Building Control =

Total Interactions for Anti Social Behaviour =

Page 8: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 8 of 282

Bulky or Charge Call

92035 Completed 05/01/2010 12:33:10 13/01/2010 16:24:06

Bulky or Charge Call

92317 Completed 05/01/2010 15:06:45 08/01/2010 15:04:46

Bulky or Charge Call

92537 Completed 06/01/2010 09:37:59 06/01/2010 10:33:21

Bulky or Charge Call

92570 Completed 06/01/2010 09:46:29 06/01/2010 10:34:48

Bulky or Charge Call

92624 Completed 06/01/2010 10:01:05 13/01/2010 12:42:35

Bulky or Charge Call

92854 Completed 06/01/2010 11:30:04 13/01/2010 12:41:32

Bulky or Charge Call

94131 Completed 07/01/2010 13:08:40 13/01/2010 12:50:30

Bulky or Charge Call

94266 Completed 07/01/2010 14:07:40 14/01/2010 11:59:15

Bulky or Charge Call

94880 Completed 08/01/2010 10:59:14 15/01/2010 14:57:55

Bulky or Charge Call

94885 Completed 08/01/2010 11:01:28 15/01/2010 14:59:46

Bulky or Charge Call

95042 Completed 08/01/2010 12:12:55 22/01/2010 11:21:45

Bulky or Charge Call

95045 Completed 08/01/2010 12:14:26 14/01/2010 11:58:30

Bulky or Charge Call

95093 Completed 08/01/2010 13:03:15 14/01/2010 15:32:55

Bulky or Charge Call

95239 Completed 08/01/2010 14:42:07 22/01/2010 14:54:08

Bulky or Charge Call

95653 Completed 11/01/2010 10:15:10 15/01/2010 14:59:06

Page 9: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 9 of 282

Bulky or Charge Call

95670 Completed 11/01/2010 10:19:06 15/01/2010 15:00:32

Bulky or Charge Call

95900 Completed 11/01/2010 11:32:17 13/01/2010 15:06:27

Bulky or Charge Call

96111 Completed 11/01/2010 12:52:57 15/01/2010 14:57:11

Bulky or Charge Call

96170 Completed 11/01/2010 13:21:07 13/01/2010 14:54:27

Bulky or Charge Call

97141 Completed 12/01/2010 12:46:40 18/01/2010 08:42:53

Bulky or Charge Call

97360 Completed 12/01/2010 14:32:03 20/01/2010 12:31:55

Bulky or Charge Call

97699 Completed 13/01/2010 10:10:42 20/01/2010 12:28:17

Bulky or Charge Call

97814 Completed 13/01/2010 11:04:55 18/01/2010 09:20:57

Bulky or Charge Call

98071 Completed 13/01/2010 13:34:46 18/01/2010 08:35:24

Bulky or Charge Call

98792 Completed 14/01/2010 12:17:09 14/01/2010 12:28:28

Bulky or Charge Call

98815 Completed 14/01/2010 12:27:18 15/01/2010 14:52:42

Bulky or Charge Call

98847 Completed 14/01/2010 12:43:21 20/01/2010 12:26:05

Bulky or Charge Call

99348 Completed 15/01/2010 09:46:32 26/01/2010 10:53:02

Bulky or Charge Call

99366 Completed 15/01/2010 09:53:39 26/01/2010 10:53:24

Bulky or Charge Call

99428 Completed 15/01/2010 10:41:27 26/01/2010 10:53:45

Page 10: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 10 of 282

Bulky or Charge Call

99688 Completed 15/01/2010 12:50:19 26/01/2010 10:54:01

Bulky or Charge Call

99874 Completed 15/01/2010 14:29:00 20/01/2010 12:33:07

Bulky or Charge Call

100141 Completed 18/01/2010 09:13:39 20/01/2010 12:31:23

Bulky or Charge Call

100365 Completed 18/01/2010 10:24:58 26/01/2010 10:55:41

Bulky or Charge Call

100371 Completed 18/01/2010 10:27:12 20/01/2010 12:25:04

Bulky or Charge Call

100373 Completed 18/01/2010 10:27:40 20/01/2010 12:25:33

Bulky or Charge Call

100898 Completed 18/01/2010 14:13:41 25/01/2010 10:22:26

Bulky or Charge Call

100925 Completed 18/01/2010 14:23:07 22/01/2010 14:55:35

Bulky or Charge Call

100983 Completed 18/01/2010 14:53:08 28/01/2010 12:49:32

Bulky or Charge Call

100998 Completed 18/01/2010 14:58:14 20/01/2010 12:29:07

Bulky or Charge Call

100999 Completed 18/01/2010 14:58:50 26/01/2010 11:58:44

Bulky or Charge Call

101124 Completed 18/01/2010 16:05:32 22/01/2010 15:09:40

Bulky or Charge Call

101438 Completed 19/01/2010 10:50:35 21/01/2010 15:47:56

Bulky or Charge Call

101447 Completed 19/01/2010 10:56:18 01/02/2010 09:55:08

Bulky or Charge Call

101610 Completed 19/01/2010 12:16:32 22/01/2010 15:06:14

Page 11: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 11 of 282

Bulky or Charge Call

101636 Completed 19/01/2010 12:31:05 25/01/2010 10:21:55

Bulky or Charge Call

101687 Completed 19/01/2010 13:01:13 05/02/2010 16:38:30

Bulky or Charge Call

101959 Completed 19/01/2010 16:00:51 22/01/2010 15:08:23

Bulky or Charge Call

102199 Completed 20/01/2010 11:08:49 21/01/2010 11:43:29

Bulky or Charge Call

102703 Completed 21/01/2010 08:44:06 28/01/2010 12:54:51

Bulky or Charge Call

102940 Completed 21/01/2010 10:48:02 01/02/2010 10:01:51

Bulky or Charge Call

103189 Completed 21/01/2010 13:49:32 28/01/2010 12:47:07

Bulky or Charge Call

103267 Completed 21/01/2010 14:35:24 09/02/2010 13:42:05

Bulky or Charge Call

103641 Completed 22/01/2010 10:28:53 26/01/2010 11:26:32

Bulky or Charge Call

103720 Completed 22/01/2010 11:03:57 28/01/2010 10:52:09

Bulky or Charge Call

103907 Completed 22/01/2010 12:24:28 01/02/2010 09:40:35

Bulky or Charge Call

104136 Completed 22/01/2010 14:23:14 28/01/2010 12:48:53

Bulky or Charge Call

104423 Completed 25/01/2010 09:08:15 25/01/2010 09:39:33

Bulky or Charge Call

104434 Completed 25/01/2010 09:13:52 28/01/2010 12:46:20

Bulky or Charge Call

104465 Completed 25/01/2010 09:27:55 08/02/2010 08:24:03

Page 12: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 12 of 282

Bulky or Charge Call

104518 Completed 25/01/2010 09:44:11 09/02/2010 13:43:00

Bulky or Charge Call

104620 Completed 25/01/2010 10:15:44 28/01/2010 12:50:07

Bulky or Charge Call

104959 Completed 25/01/2010 12:14:06 28/01/2010 12:50:55

Bulky or Charge Call

105251 Completed 25/01/2010 14:56:47 28/01/2010 12:45:27

Bulky or Charge Call

105499 Completed 26/01/2010 09:00:50 08/02/2010 11:11:23

Bulky or Charge Call

105953 Completed 26/01/2010 13:02:23 19/02/2010 11:47:00

Bulky or Charge Call

106019 Completed 26/01/2010 13:28:41 02/02/2010 15:07:37

Bulky or Charge Call

106556 Completed 27/01/2010 10:19:23 08/02/2010 08:33:18

Bulky or Charge Call

106653 Completed 27/01/2010 11:19:56 02/02/2010 15:05:06

Bulky or Charge Call

106816 Completed 27/01/2010 12:52:12 01/02/2010 09:28:05

Bulky or Charge Call

106883 Completed 27/01/2010 13:46:45 01/02/2010 10:02:19

Bulky or Charge Call

107194 Completed 28/01/2010 09:12:52 10/02/2010 08:41:00

Bulky or Charge Call

107289 Completed 28/01/2010 10:00:02 03/02/2010 15:53:24

Bulky or Charge Call

107474 Completed 28/01/2010 11:46:44 08/02/2010 08:24:53

Bulky or Charge Call

107503 Completed 28/01/2010 12:01:02 01/02/2010 09:54:12

Page 13: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 13 of 282

Bulky or Charge Call

107703 Completed 28/01/2010 14:31:13 02/02/2010 15:06:34

Bulky or Charge Call

107961 Completed 29/01/2010 09:41:51 02/02/2010 15:08:11

Bulky or Charge Call

108029 Completed 29/01/2010 10:11:47 08/02/2010 08:25:26

Bulky or Charge Call

108087 Completed 29/01/2010 10:49:36 02/02/2010 15:10:34

Bulky or Charge Call

108347 Completed 29/01/2010 13:25:02 03/02/2010 15:54:17

87Bus Passes 92848 Completed 06/01/2010 11:26:24 06/01/2010 11:27:07Bus Passes 93783 Completed 07/01/2010 10:49:57 07/01/2010 10:51:50Bus Passes 95724 Completed 11/01/2010 10:37:13 11/01/2010 10:38:46Bus Passes 96693 Completed 12/01/2010 09:37:05 12/01/2010 09:38:14Bus Passes 97118 Completed 12/01/2010 12:33:54 12/01/2010 12:36:54Bus Passes 97796 Completed 13/01/2010 10:59:31 13/01/2010 11:03:49Bus Passes 98171 Completed 13/01/2010 14:22:44 13/01/2010 14:23:34Bus Passes 98370 Completed 13/01/2010 16:46:01 13/01/2010 16:48:36Bus Passes 99728 Completed 15/01/2010 13:08:25 15/01/2010 13:10:42Bus Passes 102054 Completed 20/01/2010 09:40:53 20/01/2010 09:42:13Bus Passes 103477 Completed 21/01/2010 16:45:53 21/01/2010 16:46:47Bus Passes 103707 Completed 22/01/2010 10:58:50 22/01/2010 10:59:40Bus Passes 105002 Completed 25/01/2010 12:41:23 25/01/2010 12:42:20Bus Passes 105715 Completed 26/01/2010 11:00:24 26/01/2010 11:00:48Bus Passes 106623 Completed 27/01/2010 11:04:36 27/01/2010 11:05:39Bus Passes 107550 Completed 28/01/2010 12:43:40 28/01/2010 12:44:56Bus Passes 107768 Completed 28/01/2010 15:12:35 28/01/2010 15:14:24Bus Passes 108074 Completed 29/01/2010 10:38:43 29/01/2010 10:39:58

18Bus Shelters 90735 Completed 04/01/2010 11:48:09 04/01/2010 14:49:52Bus Shelters 91632 Completed 05/01/2010 09:56:19 06/01/2010 08:03:29

Total Interactions for Bulky or Charge Call =

Total Interactions for Bus Passes =

Page 14: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 14 of 282

2CFC Queue V1 Old

89980 Completed 04/01/2010 08:47:47 04/01/2010 08:49:08

CFC Queue V1 Old

90106 Completed 04/01/2010 09:31:32 04/01/2010 09:35:57

CFC Queue V1 Old

90110 Completed 04/01/2010 09:31:59 04/01/2010 09:38:57

CFC Queue V1 Old

90111 Completed 04/01/2010 09:32:19 04/01/2010 09:41:55

CFC Queue V1 Old

90126 Completed 04/01/2010 09:36:00 04/01/2010 09:42:06

CFC Queue V1 Old

90134 Completed 04/01/2010 09:37:57 04/01/2010 09:44:26

CFC Queue V1 Old

90162 Completed 04/01/2010 09:43:59 04/01/2010 09:45:47

CFC Queue V1 Old

90164 Completed 04/01/2010 09:44:29 04/01/2010 09:47:29

CFC Queue V1 Old

90168 Completed 04/01/2010 09:45:25 04/01/2010 09:49:33

CFC Queue V1 Old

90172 Completed 04/01/2010 09:46:14 04/01/2010 09:53:53

CFC Queue V1 Old

90177 Completed 04/01/2010 09:47:44 04/01/2010 09:57:06

CFC Queue V1 Old

90197 Completed 04/01/2010 09:53:19 04/01/2010 09:58:01

CFC Queue V1 Old

90267 Completed 04/01/2010 10:06:15 04/01/2010 10:10:26

CFC Queue V1 Old

90269 Completed 04/01/2010 10:06:34 04/01/2010 10:12:35

CFC Queue V1 Old

90276 Completed 04/01/2010 10:08:25 04/01/2010 10:18:38

Total Interactions for Bus Shelters =

Page 15: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 15 of 282

CFC Queue V1 Old

90285 Completed 04/01/2010 10:09:47 04/01/2010 10:19:53

CFC Queue V1 Old

90299 Completed 04/01/2010 10:11:28 04/01/2010 10:26:18

CFC Queue V1 Old

90305 Completed 04/01/2010 10:12:53 04/01/2010 10:27:10

CFC Queue V1 Old

90313 Completed 04/01/2010 10:14:19 04/01/2010 10:31:47

CFC Queue V1 Old

90316 Completed 04/01/2010 10:14:43 04/01/2010 10:36:35

CFC Queue V1 Old

90347 Completed 04/01/2010 10:20:21 04/01/2010 10:33:48

CFC Queue V1 Old

90352 Completed 04/01/2010 10:21:11 04/01/2010 10:44:20

CFC Queue V1 Old

90355 Completed 04/01/2010 10:21:31 04/01/2010 10:46:37

CFC Queue V1 Old

90381 Completed 04/01/2010 10:29:37 04/01/2010 10:47:59

CFC Queue V1 Old

90386 Completed 04/01/2010 10:30:01 04/01/2010 10:48:55

CFC Queue V1 Old

90429 Completed 04/01/2010 10:38:49 04/01/2010 10:52:51

CFC Queue V1 Old

90436 Completed 04/01/2010 10:40:09 04/01/2010 10:55:02

CFC Queue V1 Old

90447 Completed 04/01/2010 10:41:50 04/01/2010 10:58:59

CFC Queue V1 Old

90452 Completed 04/01/2010 10:43:23 04/01/2010 11:00:09

CFC Queue V1 Old

90462 Completed 04/01/2010 10:44:24 04/01/2010 11:05:57

Page 16: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 16 of 282

CFC Queue V1 Old

90497 Completed 04/01/2010 10:53:03 04/01/2010 11:06:25

CFC Queue V1 Old

90501 Completed 04/01/2010 10:53:45 04/01/2010 11:07:16

CFC Queue V1 Old

90516 Completed 04/01/2010 10:58:25 04/01/2010 11:08:06

CFC Queue V1 Old

90527 Completed 04/01/2010 11:01:34 04/01/2010 11:15:35

CFC Queue V1 Old

90554 Completed 04/01/2010 11:06:31 04/01/2010 11:15:11

CFC Queue V1 Old

90561 Completed 04/01/2010 11:07:48 04/01/2010 11:16:10

CFC Queue V1 Old

90603 Completed 04/01/2010 11:15:06 04/01/2010 11:18:17

CFC Queue V1 Old

90611 Completed 04/01/2010 11:16:54 04/01/2010 11:26:12

CFC Queue V1 Old

90618 Completed 04/01/2010 11:18:53 04/01/2010 11:28:06

CFC Queue V1 Old

90632 Completed 04/01/2010 11:21:05 04/01/2010 11:28:53

CFC Queue V1 Old

90638 Completed 04/01/2010 11:23:30 04/01/2010 11:37:11

CFC Queue V1 Old

90668 Completed 04/01/2010 11:29:59 04/01/2010 11:37:17

CFC Queue V1 Old

90669 Completed 04/01/2010 11:30:35 04/01/2010 11:46:34

CFC Queue V1 Old

90684 Completed 04/01/2010 11:33:59 04/01/2010 11:46:50

CFC Queue V1 Old

90721 Completed 04/01/2010 11:45:29 04/01/2010 11:47:02

Page 17: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 17 of 282

CFC Queue V1 Old

90723 Completed 04/01/2010 11:45:54 04/01/2010 11:52:45

CFC Queue V1 Old

90738 Completed 04/01/2010 11:48:51 04/01/2010 11:52:02

CFC Queue V1 Old

90764 Completed 04/01/2010 11:55:02 04/01/2010 11:55:58

CFC Queue V1 Old

90768 Completed 04/01/2010 11:56:59 04/01/2010 12:01:32

CFC Queue V1 Old

90774 Completed 04/01/2010 12:00:18 04/01/2010 12:10:15

CFC Queue V1 Old

90791 Completed 04/01/2010 12:06:40 04/01/2010 12:15:16

CFC Queue V1 Old

90793 Completed 04/01/2010 12:08:45 04/01/2010 12:20:19

CFC Queue V1 Old

90812 Completed 04/01/2010 12:16:45 04/01/2010 12:21:36

CFC Queue V1 Old

90818 Completed 04/01/2010 12:19:54 04/01/2010 12:25:18

CFC Queue V1 Old

90827 Completed 04/01/2010 12:24:43 04/01/2010 12:31:38

CFC Queue V1 Old

90842 Completed 04/01/2010 12:28:37 04/01/2010 12:37:49

CFC Queue V1 Old

90846 Completed 04/01/2010 12:29:06 04/01/2010 12:40:46

CFC Queue V1 Old

90853 Completed 04/01/2010 12:32:29 04/01/2010 12:52:48

CFC Queue V1 Old

90860 Completed 04/01/2010 12:35:53 04/01/2010 12:55:44

CFC Queue V1 Old

90864 Completed 04/01/2010 12:37:42 04/01/2010 12:56:07

Page 18: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 18 of 282

CFC Queue V1 Old

90870 Completed 04/01/2010 12:39:00 04/01/2010 12:58:11

CFC Queue V1 Old

90885 Completed 04/01/2010 12:47:08 04/01/2010 13:06:54

CFC Queue V1 Old

90897 Completed 04/01/2010 12:53:30 04/01/2010 13:08:43

CFC Queue V1 Old

90905 Completed 04/01/2010 12:55:27 04/01/2010 13:09:20

CFC Queue V1 Old

90913 Completed 04/01/2010 12:59:50 04/01/2010 13:12:05

CFC Queue V1 Old

90943 Completed 04/01/2010 13:09:35 04/01/2010 13:13:30

CFC Queue V1 Old

90968 Completed 04/01/2010 13:20:58 04/01/2010 13:21:58

CFC Queue V1 Old

90985 Completed 04/01/2010 13:24:37 04/01/2010 13:25:39

CFC Queue V1 Old

90991 Completed 04/01/2010 13:26:43 04/01/2010 13:27:44

CFC Queue V1 Old

91046 Completed 04/01/2010 13:55:11 04/01/2010 13:56:16

CFC Queue V1 Old

91097 Completed 04/01/2010 14:15:44 04/01/2010 14:22:06

CFC Queue V1 Old

91099 Completed 04/01/2010 14:16:11 04/01/2010 14:23:28

CFC Queue V1 Old

91105 Completed 04/01/2010 14:17:44 04/01/2010 14:28:56

CFC Queue V1 Old

91107 Completed 04/01/2010 14:18:28 04/01/2010 14:31:25

CFC Queue V1 Old

91108 Completed 04/01/2010 14:18:46 04/01/2010 14:33:50

Page 19: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 19 of 282

CFC Queue V1 Old

91109 Completed 04/01/2010 14:19:54 04/01/2010 14:35:17

CFC Queue V1 Old

91112 Completed 04/01/2010 14:22:12 04/01/2010 14:35:43

CFC Queue V1 Old

91118 Completed 04/01/2010 14:25:03 04/01/2010 14:37:27

CFC Queue V1 Old

91144 Completed 04/01/2010 14:34:19 04/01/2010 14:37:38

CFC Queue V1 Old

91146 Completed 04/01/2010 14:35:16 04/01/2010 14:43:44

CFC Queue V1 Old

91150 Completed 04/01/2010 14:36:16 04/01/2010 14:46:08

CFC Queue V1 Old

91153 Completed 04/01/2010 14:36:43 04/01/2010 14:47:51

CFC Queue V1 Old

91160 Completed 04/01/2010 14:37:52 04/01/2010 14:57:14

CFC Queue V1 Old

91164 Completed 04/01/2010 14:39:19 04/01/2010 15:00:07

CFC Queue V1 Old

91167 Completed 04/01/2010 14:39:47 04/01/2010 15:00:24

CFC Queue V1 Old

91178 Completed 04/01/2010 14:43:25 04/01/2010 15:04:23

CFC Queue V1 Old

91192 Completed 04/01/2010 14:46:47 04/01/2010 15:05:08

CFC Queue V1 Old

91200 Completed 04/01/2010 14:47:49 04/01/2010 15:07:12

CFC Queue V1 Old

91223 Completed 04/01/2010 14:58:18 04/01/2010 15:07:24

CFC Queue V1 Old

91231 Completed 04/01/2010 15:00:37 04/01/2010 15:13:38

Page 20: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 20 of 282

CFC Queue V1 Old

91242 Completed 04/01/2010 15:04:26 04/01/2010 15:13:47

CFC Queue V1 Old

91244 Completed 04/01/2010 15:05:07 04/01/2010 15:16:32

CFC Queue V1 Old

91262 Completed 04/01/2010 15:08:04 04/01/2010 15:17:52

CFC Queue V1 Old

91272 Completed 04/01/2010 15:11:46 04/01/2010 15:21:31

CFC Queue V1 Old

91341 Completed 04/01/2010 15:36:35 04/01/2010 15:39:15

CFC Queue V1 Old

91342 Completed 04/01/2010 15:36:51 04/01/2010 15:46:00

CFC Queue V1 Old

91346 Completed 04/01/2010 15:37:14 04/01/2010 15:42:26

CFC Queue V1 Old

91353 Completed 04/01/2010 15:39:52 04/01/2010 15:48:07

CFC Queue V1 Old

91356 Completed 04/01/2010 15:41:00 04/01/2010 15:54:19

CFC Queue V1 Old

91370 Completed 04/01/2010 15:47:25 04/01/2010 15:59:08

CFC Queue V1 Old

91374 Completed 04/01/2010 15:49:27 04/01/2010 16:02:17

CFC Queue V1 Old

91381 Completed 04/01/2010 15:52:57 04/01/2010 16:05:45

CFC Queue V1 Old

91382 Completed 04/01/2010 15:54:15 04/01/2010 16:15:17

CFC Queue V1 Old

91399 Completed 04/01/2010 16:01:09 04/01/2010 16:05:55

CFC Queue V1 Old

91413 Completed 04/01/2010 16:09:39 04/01/2010 16:15:09

Page 21: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 21 of 282

CFC Queue V1 Old

91433 Completed 04/01/2010 16:16:26 04/01/2010 16:17:02

CFC Queue V1 Old

91580 Completed 05/01/2010 09:32:42 05/01/2010 09:42:06

CFC Queue V1 Old

91587 Completed 05/01/2010 09:34:01 05/01/2010 09:45:24

CFC Queue V1 Old

91597 Completed 05/01/2010 09:41:38 05/01/2010 09:56:42

CFC Queue V1 Old

91614 Completed 05/01/2010 09:49:37 05/01/2010 09:51:50

CFC Queue V1 Old

91693 Completed 05/01/2010 10:23:22 05/01/2010 10:25:24

CFC Queue V1 Old

91852 Completed 05/01/2010 11:26:27 05/01/2010 11:33:36

CFC Queue V1 Old

91864 Completed 05/01/2010 11:32:03 05/01/2010 11:34:16

CFC Queue V1 Old

91881 Completed 05/01/2010 11:38:21 05/01/2010 11:42:27

CFC Queue V1 Old

91923 Completed 05/01/2010 11:48:07 05/01/2010 11:50:01

CFC Queue V1 Old

91925 Completed 05/01/2010 11:48:50 05/01/2010 11:55:01

CFC Queue V1 Old

91935 Completed 05/01/2010 11:51:49 05/01/2010 12:03:50

CFC Queue V1 Old

91938 Completed 05/01/2010 11:52:32 05/01/2010 12:04:04

CFC Queue V1 Old

91991 Completed 05/01/2010 12:17:04 05/01/2010 12:19:24

CFC Queue V1 Old

92032 Completed 05/01/2010 12:30:46 05/01/2010 12:35:48

Page 22: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 22 of 282

CFC Queue V1 Old

92033 Completed 05/01/2010 12:32:03 05/01/2010 12:37:01

CFC Queue V1 Old

92034 Completed 05/01/2010 12:32:27 05/01/2010 12:39:35

CFC Queue V1 Old

92067 Completed 05/01/2010 12:49:43 05/01/2010 13:01:23

CFC Queue V1 Old

92072 Completed 05/01/2010 12:50:36 05/01/2010 13:02:30

CFC Queue V1 Old

92086 Completed 05/01/2010 12:58:37 05/01/2010 13:02:47

CFC Queue V1 Old

92087 Completed 05/01/2010 12:59:04 05/01/2010 13:10:44

CFC Queue V1 Old

92091 Completed 05/01/2010 12:59:40 05/01/2010 13:14:48

CFC Queue V1 Old

92094 Completed 05/01/2010 13:00:54 05/01/2010 13:16:19

CFC Queue V1 Old

92098 Completed 05/01/2010 13:01:50 05/01/2010 13:20:09

CFC Queue V1 Old

92103 Completed 05/01/2010 13:05:06 05/01/2010 13:24:32

CFC Queue V1 Old

92112 Completed 05/01/2010 13:14:56 05/01/2010 13:27:16

CFC Queue V1 Old

92113 Completed 05/01/2010 13:15:24 05/01/2010 13:40:46

CFC Queue V1 Old

92120 Completed 05/01/2010 13:18:22 05/01/2010 13:28:54

CFC Queue V1 Old

92122 Completed 05/01/2010 13:18:59 05/01/2010 13:36:35

CFC Queue V1 Old

92127 Completed 05/01/2010 13:22:30 05/01/2010 13:37:38

Page 23: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 23 of 282

CFC Queue V1 Old

92136 Completed 05/01/2010 13:28:31 05/01/2010 13:37:52

CFC Queue V1 Old

92137 Completed 05/01/2010 13:31:14 05/01/2010 13:51:05

CFC Queue V1 Old

92144 Completed 05/01/2010 13:35:59 05/01/2010 13:51:48

CFC Queue V1 Old

92150 Completed 05/01/2010 13:40:36 05/01/2010 13:52:56

CFC Queue V1 Old

92154 Completed 05/01/2010 13:46:18 05/01/2010 13:59:29

CFC Queue V1 Old

92159 Completed 05/01/2010 13:49:34 05/01/2010 14:00:00

CFC Queue V1 Old

92160 Completed 05/01/2010 13:50:10 05/01/2010 14:03:34

CFC Queue V1 Old

92178 Completed 05/01/2010 13:59:47 05/01/2010 14:08:18

CFC Queue V1 Old

92183 Completed 05/01/2010 14:02:56 05/01/2010 14:09:18

CFC Queue V1 Old

92188 Completed 05/01/2010 14:06:03 05/01/2010 14:13:40

CFC Queue V1 Old

92194 Completed 05/01/2010 14:08:21 05/01/2010 14:18:11

CFC Queue V1 Old

92196 Completed 05/01/2010 14:09:34 05/01/2010 14:21:51

CFC Queue V1 Old

92200 Completed 05/01/2010 14:10:41 05/01/2010 14:34:22

CFC Queue V1 Old

92230 Completed 05/01/2010 14:21:30 05/01/2010 14:37:30

CFC Queue V1 Old

92279 Completed 05/01/2010 14:50:28 05/01/2010 14:53:54

Page 24: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 24 of 282

CFC Queue V1 Old

92284 Completed 05/01/2010 14:52:27 05/01/2010 15:01:47

CFC Queue V1 Old

92285 Completed 05/01/2010 14:52:47 05/01/2010 14:54:06

CFC Queue V1 Old

92287 Completed 05/01/2010 14:54:45 05/01/2010 15:03:09

CFC Queue V1 Old

92288 Completed 05/01/2010 14:55:08 05/01/2010 15:05:15

CFC Queue V1 Old

92289 Completed 05/01/2010 14:55:30 05/01/2010 15:12:53

CFC Queue V1 Old

92290 Completed 05/01/2010 14:57:55 05/01/2010 15:16:44

CFC Queue V1 Old

92296 Completed 05/01/2010 15:00:10 05/01/2010 15:23:59

CFC Queue V1 Old

92303 Completed 05/01/2010 15:03:17 05/01/2010 15:28:25

CFC Queue V1 Old

92310 Completed 05/01/2010 15:04:54 05/01/2010 15:17:10

CFC Queue V1 Old

92319 Completed 05/01/2010 15:08:32 05/01/2010 15:31:01

CFC Queue V1 Old

92364 Completed 05/01/2010 15:29:28 05/01/2010 15:34:25

CFC Queue V1 Old

92365 Completed 05/01/2010 15:29:48 05/01/2010 15:42:22

CFC Queue V1 Old

92371 Completed 05/01/2010 15:31:24 05/01/2010 15:42:58

CFC Queue V1 Old

92393 Completed 05/01/2010 15:42:35 05/01/2010 15:46:56

CFC Queue V1 Old

92401 Completed 05/01/2010 15:45:31 05/01/2010 15:47:51

Page 25: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 25 of 282

CFC Queue V1 Old

92402 Completed 05/01/2010 15:46:20 05/01/2010 16:00:21

CFC Queue V1 Old

92450 Completed 05/01/2010 16:18:31 05/01/2010 16:31:40

CFC Queue V1 Old

92451 Completed 05/01/2010 16:18:46 05/01/2010 16:28:23

CFC Queue V1 Old

92453 Completed 05/01/2010 16:19:05 06/01/2010 08:43:58

CFC Queue V1 Old

92784 Completed 06/01/2010 11:02:53 06/01/2010 11:06:05

CFC Queue V1 Old

92796 Completed 06/01/2010 11:06:49 06/01/2010 11:09:57

CFC Queue V1 Old

92819 Completed 06/01/2010 11:13:22 06/01/2010 11:16:41

CFC Queue V1 Old

92898 Completed 06/01/2010 11:58:44 06/01/2010 12:05:13

CFC Queue V1 Old

92902 Completed 06/01/2010 12:01:39 06/01/2010 12:13:18

CFC Queue V1 Old

92915 Completed 06/01/2010 12:08:34 06/01/2010 12:14:36

CFC Queue V1 Old

92922 Completed 06/01/2010 12:11:47 06/01/2010 12:29:47

CFC Queue V1 Old

92937 Completed 06/01/2010 12:19:59 06/01/2010 12:31:14

CFC Queue V1 Old

92957 Completed 06/01/2010 12:29:36 06/01/2010 12:34:55

CFC Queue V1 Old

92982 Completed 06/01/2010 12:56:52 06/01/2010 12:57:31

CFC Queue V1 Old

92983 Completed 06/01/2010 12:57:13 06/01/2010 12:59:21

Page 26: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 26 of 282

CFC Queue V1 Old

93012 Completed 06/01/2010 13:06:51 06/01/2010 13:07:49

CFC Queue V1 Old

93033 Completed 06/01/2010 13:16:44 06/01/2010 13:19:59

CFC Queue V1 Old

93039 Completed 06/01/2010 13:19:55 06/01/2010 13:21:50

CFC Queue V1 Old

93059 Completed 06/01/2010 13:29:57 06/01/2010 13:32:30

CFC Queue V1 Old

93100 Completed 06/01/2010 13:57:36 06/01/2010 14:00:40

CFC Queue V1 Old

93112 Completed 06/01/2010 14:08:26 06/01/2010 14:12:08

CFC Queue V1 Old

93119 Completed 06/01/2010 14:13:13 06/01/2010 14:14:08

CFC Queue V1 Old

93124 Completed 06/01/2010 14:14:36 06/01/2010 14:27:57

CFC Queue V1 Old

93130 Completed 06/01/2010 14:17:23 06/01/2010 15:58:36

CFC Queue V1 Old

93135 Completed 06/01/2010 14:19:08 06/01/2010 14:29:04

CFC Queue V1 Old

93145 Completed 06/01/2010 14:26:39 06/01/2010 14:35:16

CFC Queue V1 Old

93154 Completed 06/01/2010 14:34:40 06/01/2010 14:36:57

CFC Queue V1 Old

93162 Completed 06/01/2010 14:42:01 06/01/2010 14:43:19

CFC Queue V1 Old

93164 Completed 06/01/2010 14:42:20 06/01/2010 14:49:01

CFC Queue V1 Old

93174 Completed 06/01/2010 14:45:12 06/01/2010 14:49:47

Page 27: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 27 of 282

CFC Queue V1 Old

93182 Completed 06/01/2010 14:50:09 06/01/2010 14:59:38

CFC Queue V1 Old

93183 Completed 06/01/2010 14:51:45 06/01/2010 14:59:48

CFC Queue V1 Old

93188 Completed 06/01/2010 14:56:08 06/01/2010 15:03:13

CFC Queue V1 Old

93198 Completed 06/01/2010 15:03:09 06/01/2010 15:06:51

CFC Queue V1 Old

93273 Completed 06/01/2010 15:31:36 06/01/2010 15:33:43

CFC Queue V1 Old

93292 Completed 06/01/2010 15:38:05 06/01/2010 15:40:29

CFC Queue V1 Old

93298 Completed 06/01/2010 15:44:26 06/01/2010 15:52:10

CFC Queue V1 Old

93315 Completed 06/01/2010 15:53:42 06/01/2010 16:00:59

CFC Queue V1 Old

93332 Completed 06/01/2010 16:01:05 06/01/2010 16:07:54

CFC Queue V1 Old

93337 Completed 06/01/2010 16:03:59 06/01/2010 16:13:00

CFC Queue V1 Old

93340 Completed 06/01/2010 16:05:08 06/01/2010 16:18:23

CFC Queue V1 Old

93341 Completed 06/01/2010 16:08:23 06/01/2010 16:17:45

CFC Queue V1 Old

93343 Completed 06/01/2010 16:09:33 06/01/2010 16:22:36

CFC Queue V1 Old

93347 Completed 06/01/2010 16:10:34 06/01/2010 16:30:53

CFC Queue V1 Old

93365 Completed 06/01/2010 16:16:35 06/01/2010 16:38:09

Page 28: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 28 of 282

CFC Queue V1 Old

93370 Completed 06/01/2010 16:21:14 06/01/2010 16:41:01

CFC Queue V1 Old

93380 Completed 06/01/2010 16:27:54 06/01/2010 16:43:02

CFC Queue V1 Old

93382 Completed 06/01/2010 16:29:58 06/01/2010 16:45:35

CFC Queue V1 Old

93562 Completed 07/01/2010 09:36:37 07/01/2010 09:37:49

CFC Queue V1 Old

93563 Completed 07/01/2010 09:37:11 07/01/2010 09:38:00

CFC Queue V1 Old

93660 Completed 07/01/2010 10:10:52 07/01/2010 10:11:38

CFC Queue V1 Old

93728 Completed 07/01/2010 10:25:51 07/01/2010 10:36:16

CFC Queue V1 Old

93731 Completed 07/01/2010 10:28:12 07/01/2010 10:38:40

CFC Queue V1 Old

93736 Completed 07/01/2010 10:30:42 07/01/2010 10:39:10

CFC Queue V1 Old

93740 Completed 07/01/2010 10:32:12 07/01/2010 10:45:55

CFC Queue V1 Old

93751 Completed 07/01/2010 10:38:21 07/01/2010 10:47:28

CFC Queue V1 Old

93758 Completed 07/01/2010 10:40:15 07/01/2010 10:49:04

CFC Queue V1 Old

93782 Completed 07/01/2010 10:49:13 07/01/2010 10:52:18

CFC Queue V1 Old

93806 Completed 07/01/2010 10:57:47 07/01/2010 10:59:41

CFC Queue V1 Old

93837 Completed 07/01/2010 11:12:37 07/01/2010 11:13:18

Page 29: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 29 of 282

CFC Queue V1 Old

93847 Completed 07/01/2010 11:14:05 07/01/2010 11:15:05

CFC Queue V1 Old

93848 Completed 07/01/2010 11:15:31 07/01/2010 11:20:48

CFC Queue V1 Old

93849 Completed 07/01/2010 11:16:50 07/01/2010 11:24:16

CFC Queue V1 Old

93858 Completed 07/01/2010 11:21:23 07/01/2010 11:24:30

CFC Queue V1 Old

93872 Completed 07/01/2010 11:25:33 07/01/2010 11:29:04

CFC Queue V1 Old

93877 Completed 07/01/2010 11:26:59 07/01/2010 11:32:26

CFC Queue V1 Old

93890 Completed 07/01/2010 11:29:02 07/01/2010 11:36:54

CFC Queue V1 Old

93899 Completed 07/01/2010 11:33:02 07/01/2010 11:49:20

CFC Queue V1 Old

93902 Completed 07/01/2010 11:33:30 07/01/2010 11:38:20

CFC Queue V1 Old

93930 Completed 07/01/2010 11:39:49 07/01/2010 11:50:08

CFC Queue V1 Old

93961 Completed 07/01/2010 11:51:39 07/01/2010 11:53:15

CFC Queue V1 Old

94003 Completed 07/01/2010 12:08:34 07/01/2010 12:09:20

CFC Queue V1 Old

94006 Completed 07/01/2010 12:09:01 07/01/2010 12:19:27

CFC Queue V1 Old

94014 Completed 07/01/2010 12:10:26 07/01/2010 12:25:05

CFC Queue V1 Old

94016 Completed 07/01/2010 12:10:51 07/01/2010 12:25:29

Page 30: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 30 of 282

CFC Queue V1 Old

94017 Completed 07/01/2010 12:11:24 07/01/2010 12:28:50

CFC Queue V1 Old

94030 Completed 07/01/2010 12:17:59 07/01/2010 12:32:54

CFC Queue V1 Old

94035 Completed 07/01/2010 12:18:44 07/01/2010 12:34:40

CFC Queue V1 Old

94043 Completed 07/01/2010 12:22:41 07/01/2010 12:39:12

CFC Queue V1 Old

94055 Completed 07/01/2010 12:27:21 07/01/2010 12:42:38

CFC Queue V1 Old

94057 Completed 07/01/2010 12:28:13 07/01/2010 12:46:18

CFC Queue V1 Old

94070 Completed 07/01/2010 12:36:37 07/01/2010 12:55:20

CFC Queue V1 Old

94078 Completed 07/01/2010 12:42:25 07/01/2010 12:59:45

CFC Queue V1 Old

94080 Completed 07/01/2010 12:44:50 07/01/2010 13:00:35

CFC Queue V1 Old

94083 Completed 07/01/2010 12:47:58 07/01/2010 13:04:08

CFC Queue V1 Old

94092 Completed 07/01/2010 12:52:21 07/01/2010 13:08:19

CFC Queue V1 Old

94106 Completed 07/01/2010 13:01:15 07/01/2010 13:15:13

CFC Queue V1 Old

94108 Completed 07/01/2010 13:02:17 07/01/2010 13:18:23

CFC Queue V1 Old

94110 Completed 07/01/2010 13:03:06 07/01/2010 13:21:54

CFC Queue V1 Old

94115 Completed 07/01/2010 13:04:18 07/01/2010 13:21:49

Page 31: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 31 of 282

CFC Queue V1 Old

94120 Completed 07/01/2010 13:05:50 07/01/2010 13:22:10

CFC Queue V1 Old

94132 Completed 07/01/2010 13:09:05 07/01/2010 13:26:48

CFC Queue V1 Old

94156 Completed 07/01/2010 13:20:40 07/01/2010 13:30:08

CFC Queue V1 Old

94164 Completed 07/01/2010 13:22:57 07/01/2010 13:31:31

CFC Queue V1 Old

94167 Completed 07/01/2010 13:24:25 07/01/2010 13:35:21

CFC Queue V1 Old

94186 Completed 07/01/2010 13:34:59 07/01/2010 13:39:54

CFC Queue V1 Old

94192 Completed 07/01/2010 13:36:18 07/01/2010 13:41:15

CFC Queue V1 Old

94195 Completed 07/01/2010 13:37:17 07/01/2010 13:46:00

CFC Queue V1 Old

94201 Completed 07/01/2010 13:39:18 07/01/2010 13:50:41

CFC Queue V1 Old

94225 Completed 07/01/2010 13:50:14 07/01/2010 13:50:59

CFC Queue V1 Old

94232 Completed 07/01/2010 13:53:27 07/01/2010 14:00:22

CFC Queue V1 Old

94235 Completed 07/01/2010 13:55:24 07/01/2010 14:02:50

CFC Queue V1 Old

94245 Completed 07/01/2010 13:59:14 07/01/2010 14:04:01

CFC Queue V1 Old

94252 Completed 07/01/2010 14:01:33 07/01/2010 14:08:08

CFC Queue V1 Old

94378 Completed 07/01/2010 15:16:45 07/01/2010 15:20:49

Page 32: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 32 of 282

CFC Queue V1 Old

94379 Completed 07/01/2010 15:17:02 07/01/2010 15:29:52

CFC Queue V1 Old

94380 Completed 07/01/2010 15:18:57 07/01/2010 15:34:31

CFC Queue V1 Old

94396 Completed 07/01/2010 15:25:24 07/01/2010 15:42:51

CFC Queue V1 Old

94423 Completed 07/01/2010 15:31:23 07/01/2010 15:48:53

CFC Queue V1 Old

94432 Completed 07/01/2010 15:32:20 07/01/2010 15:58:59

CFC Queue V1 Old

94471 Completed 07/01/2010 15:56:52 07/01/2010 16:03:43

CFC Queue V1 Old

94477 Completed 07/01/2010 16:02:23 07/01/2010 16:31:06

CFC Queue V1 Old

94481 Completed 07/01/2010 16:03:57 07/01/2010 16:22:50

CFC Queue V1 Old

94483 Completed 07/01/2010 16:06:41 07/01/2010 16:40:08

CFC Queue V1 Old

94499 Completed 07/01/2010 16:16:26 07/01/2010 16:50:47

CFC Queue V1 Old

94831 Completed 08/01/2010 10:38:06 08/01/2010 10:46:15

CFC Queue V1 Old

94853 Completed 08/01/2010 10:49:29 08/01/2010 10:51:02

CFC Queue V1 Old

94858 Completed 08/01/2010 10:50:28 08/01/2010 10:51:26

CFC Queue V1 Old

94864 Completed 08/01/2010 10:52:01 08/01/2010 10:54:09

CFC Queue V1 Old

94901 Completed 08/01/2010 11:08:57 08/01/2010 11:10:04

Page 33: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 33 of 282

CFC Queue V1 Old

94912 Completed 08/01/2010 11:11:25 08/01/2010 11:16:29

CFC Queue V1 Old

94915 Completed 08/01/2010 11:11:46 08/01/2010 11:20:51

CFC Queue V1 Old

94922 Completed 08/01/2010 11:15:14 08/01/2010 11:21:16

CFC Queue V1 Old

94928 Completed 08/01/2010 11:16:29 08/01/2010 11:25:05

CFC Queue V1 Old

94944 Completed 08/01/2010 11:22:44 08/01/2010 11:32:17

CFC Queue V1 Old

94954 Completed 08/01/2010 11:27:48 08/01/2010 11:37:41

CFC Queue V1 Old

94963 Completed 08/01/2010 11:33:16 08/01/2010 11:41:21

CFC Queue V1 Old

94965 Completed 08/01/2010 11:36:02 08/01/2010 11:41:33

CFC Queue V1 Old

94967 Completed 08/01/2010 11:36:58 08/01/2010 11:43:27

CFC Queue V1 Old

94970 Completed 08/01/2010 11:38:01 08/01/2010 11:44:57

CFC Queue V1 Old

94971 Completed 08/01/2010 11:38:25 08/01/2010 11:48:46

CFC Queue V1 Old

94990 Completed 08/01/2010 11:49:34 08/01/2010 11:54:41

CFC Queue V1 Old

94994 Completed 08/01/2010 11:50:51 08/01/2010 12:00:07

CFC Queue V1 Old

95007 Completed 08/01/2010 11:56:23 08/01/2010 12:04:27

CFC Queue V1 Old

95011 Completed 08/01/2010 11:58:13 08/01/2010 12:05:49

Page 34: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 34 of 282

CFC Queue V1 Old

95062 Completed 08/01/2010 12:26:58 08/01/2010 12:31:18

CFC Queue V1 Old

95064 Completed 08/01/2010 12:27:21 08/01/2010 12:31:22

CFC Queue V1 Old

95234 Completed 08/01/2010 14:39:24 08/01/2010 14:41:12

CFC Queue V1 Old

95253 Completed 08/01/2010 14:56:24 08/01/2010 14:58:26

CFC Queue V1 Old

95255 Completed 08/01/2010 14:58:59 08/01/2010 15:07:47

CFC Queue V1 Old

95269 Completed 08/01/2010 15:05:30 08/01/2010 15:09:20

CFC Queue V1 Old

95281 Completed 08/01/2010 15:12:42 08/01/2010 15:18:19

CFC Queue V1 Old

95491 Completed 11/01/2010 09:27:10 11/01/2010 09:31:52

CFC Queue V1 Old

95513 Completed 11/01/2010 09:33:43 11/01/2010 09:39:49

CFC Queue V1 Old

95515 Completed 11/01/2010 09:34:16 11/01/2010 09:40:29

CFC Queue V1 Old

95519 Completed 11/01/2010 09:34:36 11/01/2010 09:44:31

CFC Queue V1 Old

95531 Completed 11/01/2010 09:38:34 11/01/2010 09:45:16

CFC Queue V1 Old

95606 Completed 11/01/2010 09:59:13 11/01/2010 10:01:52

CFC Queue V1 Old

95613 Completed 11/01/2010 10:02:35 11/01/2010 10:05:55

CFC Queue V1 Old

95636 Completed 11/01/2010 10:10:08 11/01/2010 10:12:02

Page 35: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 35 of 282

CFC Queue V1 Old

95637 Completed 11/01/2010 10:10:30 11/01/2010 10:14:05

CFC Queue V1 Old

95644 Completed 11/01/2010 10:12:04 11/01/2010 10:18:52

CFC Queue V1 Old

95647 Completed 11/01/2010 10:12:29 11/01/2010 10:21:13

CFC Queue V1 Old

95686 Completed 11/01/2010 10:23:32 11/01/2010 10:25:20

CFC Queue V1 Old

95689 Completed 11/01/2010 10:24:46 11/01/2010 10:27:50

CFC Queue V1 Old

95699 Completed 11/01/2010 10:27:26 11/01/2010 10:28:00

CFC Queue V1 Old

95700 Completed 11/01/2010 10:29:33 11/01/2010 10:35:21

CFC Queue V1 Old

95717 Completed 11/01/2010 10:33:48 11/01/2010 10:43:35

CFC Queue V1 Old

95728 Completed 11/01/2010 10:38:19 11/01/2010 10:41:44

CFC Queue V1 Old

95734 Completed 11/01/2010 10:39:04 11/01/2010 10:41:45

CFC Queue V1 Old

95735 Completed 11/01/2010 10:40:10 11/01/2010 10:45:02

CFC Queue V1 Old

95750 Completed 11/01/2010 10:45:43 11/01/2010 10:48:24

CFC Queue V1 Old

95804 Completed 11/01/2010 10:59:57 11/01/2010 11:02:52

CFC Queue V1 Old

95805 Completed 11/01/2010 11:00:17 11/01/2010 11:03:16

CFC Queue V1 Old

95809 Completed 11/01/2010 11:00:55 11/01/2010 11:07:38

Page 36: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 36 of 282

CFC Queue V1 Old

95811 Completed 11/01/2010 11:02:36 11/01/2010 11:07:44

CFC Queue V1 Old

95818 Completed 11/01/2010 11:07:07 11/01/2010 11:16:21

CFC Queue V1 Old

95828 Completed 11/01/2010 11:09:22 11/01/2010 11:18:09

CFC Queue V1 Old

95831 Completed 11/01/2010 11:10:28 11/01/2010 11:18:44

CFC Queue V1 Old

95837 Completed 11/01/2010 11:12:03 11/01/2010 11:20:13

CFC Queue V1 Old

95839 Completed 11/01/2010 11:12:44 11/01/2010 11:24:34

CFC Queue V1 Old

95845 Completed 11/01/2010 11:15:27 11/01/2010 11:25:30

CFC Queue V1 Old

95870 Completed 11/01/2010 11:24:25 11/01/2010 11:25:37

CFC Queue V1 Old

95879 Completed 11/01/2010 11:26:32 11/01/2010 11:33:16

CFC Queue V1 Old

95888 Completed 11/01/2010 11:28:15 11/01/2010 11:39:15

CFC Queue V1 Old

95890 Completed 11/01/2010 11:28:40 11/01/2010 11:43:05

CFC Queue V1 Old

95891 Completed 11/01/2010 11:29:46 11/01/2010 11:43:30

CFC Queue V1 Old

95901 Completed 11/01/2010 11:32:23 11/01/2010 11:48:11

CFC Queue V1 Old

95909 Completed 11/01/2010 11:36:27 11/01/2010 11:50:16

CFC Queue V1 Old

95937 Completed 11/01/2010 11:43:31 11/01/2010 11:56:44

Page 37: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 37 of 282

CFC Queue V1 Old

95956 Completed 11/01/2010 11:50:31 11/01/2010 12:00:14

CFC Queue V1 Old

95968 Completed 11/01/2010 11:53:06 11/01/2010 12:02:33

CFC Queue V1 Old

95973 Completed 11/01/2010 11:54:04 11/01/2010 12:04:25

CFC Queue V1 Old

95975 Completed 11/01/2010 11:54:28 11/01/2010 12:06:01

CFC Queue V1 Old

95995 Completed 11/01/2010 11:59:48 11/01/2010 12:05:49

CFC Queue V1 Old

95997 Completed 11/01/2010 12:00:21 11/01/2010 12:07:19

CFC Queue V1 Old

96013 Completed 11/01/2010 12:09:24 11/01/2010 12:11:25

CFC Queue V1 Old

96024 Completed 11/01/2010 12:15:51 11/01/2010 12:16:14

CFC Queue V1 Old

96032 Completed 11/01/2010 12:19:38 11/01/2010 12:21:15

CFC Queue V1 Old

96044 Completed 11/01/2010 12:25:24 11/01/2010 12:30:24

CFC Queue V1 Old

96057 Completed 11/01/2010 12:31:36 11/01/2010 12:50:05

CFC Queue V1 Old

96058 Completed 11/01/2010 12:31:57 11/01/2010 12:50:18

CFC Queue V1 Old

96067 Completed 11/01/2010 12:37:08 11/01/2010 12:51:21

CFC Queue V1 Old

96073 Completed 11/01/2010 12:41:49 11/01/2010 12:54:17

CFC Queue V1 Old

96105 Completed 11/01/2010 12:49:31 11/01/2010 12:55:27

Page 38: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 38 of 282

CFC Queue V1 Old

96108 Completed 11/01/2010 12:50:51 11/01/2010 13:04:47

CFC Queue V1 Old

96109 Completed 11/01/2010 12:51:53 11/01/2010 13:09:58

CFC Queue V1 Old

96112 Completed 11/01/2010 12:53:33 11/01/2010 13:10:13

CFC Queue V1 Old

96113 Completed 11/01/2010 12:53:52 11/01/2010 13:17:16

CFC Queue V1 Old

96130 Completed 11/01/2010 12:59:41 11/01/2010 13:16:55

CFC Queue V1 Old

96137 Completed 11/01/2010 13:00:46 11/01/2010 13:24:29

CFC Queue V1 Old

96149 Completed 11/01/2010 13:07:38 11/01/2010 13:25:07

CFC Queue V1 Old

96151 Completed 11/01/2010 13:08:29 11/01/2010 13:32:21

CFC Queue V1 Old

96161 Completed 11/01/2010 13:11:40 11/01/2010 13:35:36

CFC Queue V1 Old

96163 Completed 11/01/2010 13:12:02 11/01/2010 13:48:56

CFC Queue V1 Old

96164 Completed 11/01/2010 13:14:01 11/01/2010 13:50:34

CFC Queue V1 Old

96165 Completed 11/01/2010 13:14:57 11/01/2010 14:03:05

CFC Queue V1 Old

96192 Completed 11/01/2010 13:30:26 11/01/2010 14:02:27

CFC Queue V1 Old

96194 Completed 11/01/2010 13:30:48 11/01/2010 14:08:46

CFC Queue V1 Old

96196 Completed 11/01/2010 13:31:31 11/01/2010 14:08:50

Page 39: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 39 of 282

CFC Queue V1 Old

96203 Completed 11/01/2010 13:35:01 11/01/2010 14:12:09

CFC Queue V1 Old

96239 Completed 11/01/2010 13:49:14 11/01/2010 14:13:25

CFC Queue V1 Old

96245 Completed 11/01/2010 13:50:26 11/01/2010 14:19:26

CFC Queue V1 Old

96249 Completed 11/01/2010 13:53:10 11/01/2010 14:20:05

CFC Queue V1 Old

96256 Completed 11/01/2010 13:57:18 11/01/2010 14:20:13

CFC Queue V1 Old

96259 Completed 11/01/2010 13:58:39 11/01/2010 16:02:10

CFC Queue V1 Old

96273 Completed 11/01/2010 14:02:50 11/01/2010 14:21:04

CFC Queue V1 Old

96276 Completed 11/01/2010 14:05:51 11/01/2010 14:27:13

CFC Queue V1 Old

96281 Completed 11/01/2010 14:09:57 11/01/2010 14:33:27

CFC Queue V1 Old

96287 Completed 11/01/2010 14:14:48 11/01/2010 14:40:01

CFC Queue V1 Old

96295 Completed 11/01/2010 14:22:17 11/01/2010 14:34:22

CFC Queue V1 Old

96299 Completed 11/01/2010 14:23:57 11/01/2010 14:54:46

CFC Queue V1 Old

96311 Completed 11/01/2010 14:29:09 11/01/2010 14:54:58

CFC Queue V1 Old

96330 Completed 11/01/2010 14:38:46 11/01/2010 14:59:56

CFC Queue V1 Old

96345 Completed 11/01/2010 14:46:28 11/01/2010 15:05:08

Page 40: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 40 of 282

CFC Queue V1 Old

96346 Completed 11/01/2010 14:47:16 11/01/2010 15:06:23

CFC Queue V1 Old

96353 Completed 11/01/2010 14:52:41 11/01/2010 15:17:01

CFC Queue V1 Old

96357 Completed 11/01/2010 14:59:01 11/01/2010 15:21:05

CFC Queue V1 Old

96360 Completed 11/01/2010 14:59:40 11/01/2010 15:26:15

CFC Queue V1 Old

96398 Completed 11/01/2010 15:15:20 11/01/2010 15:32:55

CFC Queue V1 Old

96406 Completed 11/01/2010 15:17:36 11/01/2010 15:33:56

CFC Queue V1 Old

96410 Completed 11/01/2010 15:18:31 11/01/2010 15:34:53

CFC Queue V1 Old

96420 Completed 11/01/2010 15:23:00 11/01/2010 15:37:08

CFC Queue V1 Old

96425 Completed 11/01/2010 15:27:13 11/01/2010 15:39:25

CFC Queue V1 Old

96426 Completed 11/01/2010 15:27:38 11/01/2010 15:42:36

CFC Queue V1 Old

96443 Completed 11/01/2010 15:31:57 11/01/2010 15:45:45

CFC Queue V1 Old

96450 Completed 11/01/2010 15:34:50 11/01/2010 15:47:06

CFC Queue V1 Old

96454 Completed 11/01/2010 15:35:52 11/01/2010 15:52:00

CFC Queue V1 Old

96471 Completed 11/01/2010 15:42:04 11/01/2010 15:55:21

CFC Queue V1 Old

96509 Completed 11/01/2010 15:54:40 11/01/2010 15:56:40

Page 41: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 41 of 282

CFC Queue V1 Old

96519 Completed 11/01/2010 15:58:06 11/01/2010 16:08:39

CFC Queue V1 Old

96521 Completed 11/01/2010 16:01:10 11/01/2010 16:06:35

CFC Queue V1 Old

96525 Completed 11/01/2010 16:05:34 11/01/2010 16:09:06

CFC Queue V1 Old

96535 Completed 11/01/2010 16:13:42 11/01/2010 16:14:49

CFC Queue V1 Old

96539 Completed 11/01/2010 16:15:15 11/01/2010 16:16:14

CFC Queue V1 Old

96541 Completed 11/01/2010 16:16:26 11/01/2010 16:19:27

CFC Queue V1 Old

96631 Completed 12/01/2010 09:17:47 12/01/2010 09:21:21

CFC Queue V1 Old

96776 Completed 12/01/2010 10:18:42 12/01/2010 10:23:12

CFC Queue V1 Old

96784 Completed 12/01/2010 10:20:35 12/01/2010 10:27:28

CFC Queue V1 Old

96789 Completed 12/01/2010 10:21:45 12/01/2010 10:31:42

CFC Queue V1 Old

96854 Completed 12/01/2010 10:54:54 12/01/2010 10:55:25

CFC Queue V1 Old

96887 Completed 12/01/2010 11:08:28 12/01/2010 11:10:46

CFC Queue V1 Old

96892 Completed 12/01/2010 11:10:03 12/01/2010 11:15:15

CFC Queue V1 Old

96906 Completed 12/01/2010 11:14:29 12/01/2010 11:17:11

CFC Queue V1 Old

96908 Completed 12/01/2010 11:14:53 12/01/2010 11:22:23

Page 42: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 42 of 282

CFC Queue V1 Old

96911 Completed 12/01/2010 11:17:47 12/01/2010 11:24:42

CFC Queue V1 Old

96913 Completed 12/01/2010 11:21:03 12/01/2010 11:25:21

CFC Queue V1 Old

96915 Completed 12/01/2010 11:22:34 12/01/2010 11:32:31

CFC Queue V1 Old

96921 Completed 12/01/2010 11:27:11 12/01/2010 11:35:23

CFC Queue V1 Old

96952 Completed 12/01/2010 11:41:01 12/01/2010 11:53:52

CFC Queue V1 Old

96959 Completed 12/01/2010 11:42:23 12/01/2010 11:43:33

CFC Queue V1 Old

96971 Completed 12/01/2010 11:46:33 12/01/2010 11:47:06

CFC Queue V1 Old

96981 Completed 12/01/2010 11:49:22 12/01/2010 11:50:45

CFC Queue V1 Old

96989 Completed 12/01/2010 11:53:11 12/01/2010 11:56:34

CFC Queue V1 Old

96993 Completed 12/01/2010 11:53:25 12/01/2010 12:04:46

CFC Queue V1 Old

96997 Completed 12/01/2010 11:53:52 12/01/2010 12:02:54

CFC Queue V1 Old

97002 Completed 12/01/2010 11:56:07 12/01/2010 12:05:54

CFC Queue V1 Old

97017 Completed 12/01/2010 11:59:06 12/01/2010 12:06:13

CFC Queue V1 Old

97018 Completed 12/01/2010 11:59:36 12/01/2010 12:08:19

CFC Queue V1 Old

97025 Completed 12/01/2010 12:01:27 12/01/2010 12:12:54

Page 43: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 43 of 282

CFC Queue V1 Old

97035 Completed 12/01/2010 12:05:22 12/01/2010 12:15:31

CFC Queue V1 Old

97039 Completed 12/01/2010 12:05:53 12/01/2010 12:19:16

CFC Queue V1 Old

97069 Completed 12/01/2010 12:15:29 12/01/2010 12:23:43

CFC Queue V1 Old

97073 Completed 12/01/2010 12:16:32 12/01/2010 12:24:30

CFC Queue V1 Old

97080 Completed 12/01/2010 12:17:43 12/01/2010 12:28:41

CFC Queue V1 Old

97095 Completed 12/01/2010 12:25:38 12/01/2010 12:35:03

CFC Queue V1 Old

97101 Completed 12/01/2010 12:28:08 12/01/2010 12:36:02

CFC Queue V1 Old

97116 Completed 12/01/2010 12:33:22 12/01/2010 12:45:38

CFC Queue V1 Old

97117 Completed 12/01/2010 12:33:52 12/01/2010 12:48:51

CFC Queue V1 Old

97123 Completed 12/01/2010 12:36:22 12/01/2010 12:51:33

CFC Queue V1 Old

97127 Completed 12/01/2010 12:36:59 12/01/2010 13:00:25

CFC Queue V1 Old

97128 Completed 12/01/2010 12:37:21 12/01/2010 13:01:31

CFC Queue V1 Old

97130 Completed 12/01/2010 12:38:04 12/01/2010 13:02:11

CFC Queue V1 Old

97151 Completed 12/01/2010 12:49:09 12/01/2010 13:06:13

CFC Queue V1 Old

97154 Completed 12/01/2010 12:50:19 12/01/2010 13:12:15

Page 44: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 44 of 282

CFC Queue V1 Old

97163 Completed 12/01/2010 12:52:39 12/01/2010 13:14:02

CFC Queue V1 Old

97171 Completed 12/01/2010 12:54:54 12/01/2010 13:20:21

CFC Queue V1 Old

97177 Completed 12/01/2010 12:57:35 12/01/2010 13:28:17

CFC Queue V1 Old

97200 Completed 12/01/2010 13:06:43 12/01/2010 13:31:08

CFC Queue V1 Old

97202 Completed 12/01/2010 13:09:22 12/01/2010 13:39:32

CFC Queue V1 Old

97212 Completed 12/01/2010 13:12:40 12/01/2010 13:40:58

CFC Queue V1 Old

97228 Completed 12/01/2010 13:25:46 12/01/2010 13:43:07

CFC Queue V1 Old

97249 Completed 12/01/2010 13:34:15 12/01/2010 13:43:52

CFC Queue V1 Old

97250 Completed 12/01/2010 13:34:39 12/01/2010 13:45:18

CFC Queue V1 Old

97253 Completed 12/01/2010 13:39:20 12/01/2010 13:45:27

CFC Queue V1 Old

97263 Completed 12/01/2010 13:44:46 12/01/2010 13:48:11

CFC Queue V1 Old

97264 Completed 12/01/2010 13:45:08 12/01/2010 13:51:29

CFC Queue V1 Old

97266 Completed 12/01/2010 13:46:01 12/01/2010 13:56:14

CFC Queue V1 Old

97273 Completed 12/01/2010 13:48:46 12/01/2010 14:01:06

CFC Queue V1 Old

97274 Completed 12/01/2010 13:50:52 12/01/2010 14:02:09

Page 45: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 45 of 282

CFC Queue V1 Old

97276 Completed 12/01/2010 13:52:32 12/01/2010 14:04:42

CFC Queue V1 Old

97277 Completed 12/01/2010 13:52:58 12/01/2010 14:06:11

CFC Queue V1 Old

97279 Completed 12/01/2010 13:54:46 12/01/2010 14:11:33

CFC Queue V1 Old

97280 Completed 12/01/2010 13:55:55 12/01/2010 14:11:25

CFC Queue V1 Old

97313 Completed 12/01/2010 14:09:12 12/01/2010 14:14:05

CFC Queue V1 Old

97316 Completed 12/01/2010 14:10:34 12/01/2010 14:15:49

CFC Queue V1 Old

97320 Completed 12/01/2010 14:11:57 12/01/2010 14:16:46

CFC Queue V1 Old

97327 Completed 12/01/2010 14:16:27 12/01/2010 14:22:56

CFC Queue V1 Old

97329 Completed 12/01/2010 14:17:13 12/01/2010 14:23:07

CFC Queue V1 Old

97336 Completed 12/01/2010 14:22:10 12/01/2010 14:26:36

CFC Queue V1 Old

97338 Completed 12/01/2010 14:23:04 12/01/2010 14:28:19

CFC Queue V1 Old

97340 Completed 12/01/2010 14:25:23 12/01/2010 14:30:47

CFC Queue V1 Old

97351 Completed 12/01/2010 14:28:37 12/01/2010 14:32:52

CFC Queue V1 Old

97366 Completed 12/01/2010 14:34:30 12/01/2010 14:34:56

CFC Queue V1 Old

97389 Completed 12/01/2010 14:53:41 12/01/2010 14:55:44

Page 46: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 46 of 282

CFC Queue V1 Old

97390 Completed 12/01/2010 14:54:14 12/01/2010 14:59:21

CFC Queue V1 Old

97476 Completed 12/01/2010 15:46:18 12/01/2010 15:46:47

CFC Queue V1 Old

97477 Completed 12/01/2010 15:46:39 12/01/2010 15:52:47

CFC Queue V1 Old

97478 Completed 12/01/2010 15:47:21 12/01/2010 15:50:45

CFC Queue V1 Old

97684 Completed 13/01/2010 10:04:21 13/01/2010 10:05:15

CFC Queue V1 Old

97685 Completed 13/01/2010 10:05:02 13/01/2010 10:11:46

CFC Queue V1 Old

97987 Completed 13/01/2010 12:32:13 13/01/2010 12:33:39

CFC Queue V1 Old

97988 Completed 13/01/2010 12:33:07 13/01/2010 12:36:55

CFC Queue V1 Old

97992 Completed 13/01/2010 12:36:05 13/01/2010 12:43:13

CFC Queue V1 Old

97995 Completed 13/01/2010 12:36:30 13/01/2010 12:49:05

CFC Queue V1 Old

98004 Completed 13/01/2010 12:46:42 13/01/2010 12:54:29

CFC Queue V1 Old

98006 Completed 13/01/2010 12:47:02 13/01/2010 12:57:12

CFC Queue V1 Old

98012 Completed 13/01/2010 12:52:58 13/01/2010 13:00:16

CFC Queue V1 Old

98016 Completed 13/01/2010 12:54:20 13/01/2010 13:02:32

CFC Queue V1 Old

98017 Completed 13/01/2010 12:56:29 13/01/2010 13:07:08

Page 47: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 47 of 282

CFC Queue V1 Old

98021 Completed 13/01/2010 12:58:27 13/01/2010 13:07:41

CFC Queue V1 Old

98028 Completed 13/01/2010 13:03:22 13/01/2010 13:11:31

CFC Queue V1 Old

98037 Completed 13/01/2010 13:11:30 13/01/2010 13:15:00

CFC Queue V1 Old

98039 Completed 13/01/2010 13:12:19 13/01/2010 13:18:59

CFC Queue V1 Old

98044 Completed 13/01/2010 13:15:02 13/01/2010 13:21:29

CFC Queue V1 Old

98046 Completed 13/01/2010 13:18:08 13/01/2010 13:25:25

CFC Queue V1 Old

98049 Completed 13/01/2010 13:19:43 13/01/2010 13:27:48

CFC Queue V1 Old

98087 Completed 13/01/2010 13:43:30 13/01/2010 13:46:48

CFC Queue V1 Old

98094 Completed 13/01/2010 13:44:56 13/01/2010 13:49:02

CFC Queue V1 Old

98099 Completed 13/01/2010 13:46:23 13/01/2010 13:57:32

CFC Queue V1 Old

98106 Completed 13/01/2010 13:48:24 13/01/2010 14:02:55

CFC Queue V1 Old

98110 Completed 13/01/2010 13:49:47 13/01/2010 14:04:10

CFC Queue V1 Old

98142 Completed 13/01/2010 14:04:41 13/01/2010 14:09:30

CFC Queue V1 Old

98148 Completed 13/01/2010 14:06:28 13/01/2010 14:15:44

CFC Queue V1 Old

98161 Completed 13/01/2010 14:18:45 13/01/2010 14:23:36

Page 48: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 48 of 282

CFC Queue V1 Old

98166 Completed 13/01/2010 14:20:46 13/01/2010 14:24:45

CFC Queue V1 Old

98172 Completed 13/01/2010 14:22:49 13/01/2010 14:27:54

CFC Queue V1 Old

98176 Completed 13/01/2010 14:24:26 13/01/2010 14:30:49

CFC Queue V1 Old

98183 Completed 13/01/2010 14:27:10 13/01/2010 14:34:27

CFC Queue V1 Old

98192 Completed 13/01/2010 14:33:41 13/01/2010 14:35:26

CFC Queue V1 Old

98195 Completed 13/01/2010 14:34:26 13/01/2010 14:41:51

CFC Queue V1 Old

98202 Completed 13/01/2010 14:37:00 13/01/2010 14:42:05

CFC Queue V1 Old

98208 Completed 13/01/2010 14:39:47 13/01/2010 14:45:44

CFC Queue V1 Old

98212 Completed 13/01/2010 14:41:20 13/01/2010 14:48:02

CFC Queue V1 Old

98215 Completed 13/01/2010 14:42:45 13/01/2010 14:49:40

CFC Queue V1 Old

98235 Completed 13/01/2010 14:49:00 13/01/2010 14:53:00

CFC Queue V1 Old

98261 Completed 13/01/2010 15:03:28 13/01/2010 15:50:28

CFC Queue V1 Old

98306 Completed 13/01/2010 15:45:43 13/01/2010 15:52:09

CFC Queue V1 Old

98309 Completed 13/01/2010 15:47:32 13/01/2010 15:54:14

CFC Queue V1 Old

98316 Completed 13/01/2010 15:53:00 13/01/2010 15:54:17

Page 49: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 49 of 282

CFC Queue V1 Old

98318 Completed 13/01/2010 15:54:49 13/01/2010 15:56:35

CFC Queue V1 Old

98323 Completed 13/01/2010 15:58:53 13/01/2010 16:05:10

CFC Queue V1 Old

98538 Completed 14/01/2010 10:15:39 14/01/2010 10:21:01

CFC Queue V1 Old

98539 Completed 14/01/2010 10:16:05 14/01/2010 10:23:51

CFC Queue V1 Old

98558 Completed 14/01/2010 10:24:50 14/01/2010 10:26:40

CFC Queue V1 Old

98571 Completed 14/01/2010 10:31:38 14/01/2010 10:33:38

CFC Queue V1 Old

98574 Completed 14/01/2010 10:32:02 14/01/2010 10:43:56

CFC Queue V1 Old

98578 Completed 14/01/2010 10:32:48 14/01/2010 10:46:18

CFC Queue V1 Old

98604 Completed 14/01/2010 10:43:23 14/01/2010 10:48:23

CFC Queue V1 Old

98609 Completed 14/01/2010 10:44:36 14/01/2010 10:48:34

CFC Queue V1 Old

98615 Completed 14/01/2010 10:47:56 14/01/2010 10:52:02

CFC Queue V1 Old

98648 Completed 14/01/2010 11:00:38 14/01/2010 11:10:29

CFC Queue V1 Old

98653 Completed 14/01/2010 11:02:26 14/01/2010 11:11:07

CFC Queue V1 Old

98655 Completed 14/01/2010 11:04:26 14/01/2010 11:14:51

CFC Queue V1 Old

98658 Completed 14/01/2010 11:07:11 14/01/2010 11:15:18

Page 50: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 50 of 282

CFC Queue V1 Old

98672 Completed 14/01/2010 11:14:53 14/01/2010 11:21:47

CFC Queue V1 Old

98677 Completed 14/01/2010 11:17:03 14/01/2010 11:23:48

CFC Queue V1 Old

98701 Completed 14/01/2010 11:25:58 14/01/2010 11:28:40

CFC Queue V1 Old

98709 Completed 14/01/2010 11:30:44 14/01/2010 11:32:45

CFC Queue V1 Old

98727 Completed 14/01/2010 11:41:05 14/01/2010 11:42:51

CFC Queue V1 Old

98729 Completed 14/01/2010 11:42:14 14/01/2010 11:44:43

CFC Queue V1 Old

98733 Completed 14/01/2010 11:43:16 14/01/2010 11:45:08

CFC Queue V1 Old

98744 Completed 14/01/2010 11:49:00 14/01/2010 11:54:02

CFC Queue V1 Old

98748 Completed 14/01/2010 11:51:15 14/01/2010 12:03:08

CFC Queue V1 Old

98749 Completed 14/01/2010 11:51:46 14/01/2010 12:05:41

CFC Queue V1 Old

98750 Completed 14/01/2010 11:52:14 14/01/2010 12:09:32

CFC Queue V1 Old

98764 Completed 14/01/2010 11:56:51 14/01/2010 12:10:16

CFC Queue V1 Old

98770 Completed 14/01/2010 12:01:51 14/01/2010 12:18:21

CFC Queue V1 Old

98777 Completed 14/01/2010 12:03:18 14/01/2010 12:21:35

CFC Queue V1 Old

98788 Completed 14/01/2010 12:13:55 14/01/2010 12:24:08

Page 51: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 51 of 282

CFC Queue V1 Old

98796 Completed 14/01/2010 12:18:43 14/01/2010 12:31:15

CFC Queue V1 Old

98808 Completed 14/01/2010 12:25:04 14/01/2010 12:33:04

CFC Queue V1 Old

98824 Completed 14/01/2010 12:29:13 14/01/2010 12:38:50

CFC Queue V1 Old

98831 Completed 14/01/2010 12:31:11 14/01/2010 12:41:37

CFC Queue V1 Old

98832 Completed 14/01/2010 12:31:54 14/01/2010 12:47:10

CFC Queue V1 Old

98839 Completed 14/01/2010 12:37:31 14/01/2010 12:47:21

CFC Queue V1 Old

98841 Completed 14/01/2010 12:38:26 14/01/2010 12:52:26

CFC Queue V1 Old

98842 Completed 14/01/2010 12:39:20 14/01/2010 12:57:26

CFC Queue V1 Old

98843 Completed 14/01/2010 12:39:57 14/01/2010 13:00:38

CFC Queue V1 Old

98858 Completed 14/01/2010 12:51:27 14/01/2010 13:06:01

CFC Queue V1 Old

98861 Completed 14/01/2010 12:55:15 14/01/2010 13:10:05

CFC Queue V1 Old

98874 Completed 14/01/2010 13:04:32 14/01/2010 13:17:07

CFC Queue V1 Old

98875 Completed 14/01/2010 13:05:20 14/01/2010 13:22:25

CFC Queue V1 Old

98886 Completed 14/01/2010 13:10:13 14/01/2010 13:29:08

CFC Queue V1 Old

98894 Completed 14/01/2010 13:13:44 14/01/2010 13:38:34

Page 52: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 52 of 282

CFC Queue V1 Old

98895 Completed 14/01/2010 13:14:59 14/01/2010 13:27:37

CFC Queue V1 Old

98897 Completed 14/01/2010 13:17:50 14/01/2010 13:34:05

CFC Queue V1 Old

98922 Completed 14/01/2010 13:32:49 14/01/2010 13:40:52

CFC Queue V1 Old

98925 Completed 14/01/2010 13:33:28 14/01/2010 13:41:32

CFC Queue V1 Old

98931 Completed 14/01/2010 13:37:37 14/01/2010 13:49:34

CFC Queue V1 Old

98943 Completed 14/01/2010 13:45:21 14/01/2010 13:55:49

CFC Queue V1 Old

98948 Completed 14/01/2010 13:47:25 14/01/2010 13:58:08

CFC Queue V1 Old

98953 Completed 14/01/2010 13:51:10 14/01/2010 14:01:37

CFC Queue V1 Old

98992 Completed 14/01/2010 14:17:08 14/01/2010 14:20:54

CFC Queue V1 Old

98993 Completed 14/01/2010 14:20:09 14/01/2010 14:26:23

CFC Queue V1 Old

98997 Completed 14/01/2010 14:21:35 14/01/2010 14:28:47

CFC Queue V1 Old

99015 Completed 14/01/2010 14:28:54 14/01/2010 16:57:54

CFC Queue V1 Old

99018 Completed 14/01/2010 14:29:37 14/01/2010 14:33:24

CFC Queue V1 Old

99022 Completed 14/01/2010 14:31:34 14/01/2010 14:33:48

CFC Queue V1 Old

99041 Completed 14/01/2010 14:46:21 14/01/2010 14:48:33

Page 53: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 53 of 282

CFC Queue V1 Old

99066 Completed 14/01/2010 14:59:26 14/01/2010 15:01:19

CFC Queue V1 Old

99073 Completed 14/01/2010 15:03:54 14/01/2010 15:09:33

CFC Queue V1 Old

99075 Completed 14/01/2010 15:05:25 14/01/2010 15:11:25

CFC Queue V1 Old

99092 Completed 14/01/2010 15:13:46 14/01/2010 15:15:16

CFC Queue V1 Old

99125 Completed 14/01/2010 15:29:54 14/01/2010 15:44:16

CFC Queue V1 Old

99130 Completed 14/01/2010 15:31:58 14/01/2010 15:44:40

CFC Queue V1 Old

99142 Completed 14/01/2010 15:37:10 14/01/2010 15:52:30

CFC Queue V1 Old

99143 Completed 14/01/2010 15:37:35 14/01/2010 15:56:43

CFC Queue V1 Old

99157 Completed 14/01/2010 15:48:01 14/01/2010 15:59:53

CFC Queue V1 Old

99158 Completed 14/01/2010 15:48:22 14/01/2010 16:00:08

CFC Queue V1 Old

99159 Completed 14/01/2010 15:48:48 14/01/2010 16:03:36

CFC Queue V1 Old

99160 Completed 14/01/2010 15:49:39 14/01/2010 16:10:31

CFC Queue V1 Old

99171 Completed 14/01/2010 15:56:18 14/01/2010 16:12:01

CFC Queue V1 Old

99187 Completed 14/01/2010 16:02:10 14/01/2010 16:24:10

CFC Queue V1 Old

99227 Completed 14/01/2010 16:25:06 14/01/2010 16:30:36

Page 54: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 54 of 282

CFC Queue V1 Old

99250 Completed 15/01/2010 08:13:24 15/01/2010 08:30:36

CFC Queue V1 Old

99251 Completed 15/01/2010 08:13:49 15/01/2010 08:30:30

CFC Queue V1 Old

99252 Completed 15/01/2010 08:14:11 15/01/2010 08:30:22

CFC Queue V1 Old

99253 Completed 15/01/2010 08:14:30 15/01/2010 08:30:15

CFC Queue V1 Old

99261 Completed 15/01/2010 08:36:24 15/01/2010 08:41:10

CFC Queue V1 Old

99308 Completed 15/01/2010 09:26:26 15/01/2010 09:31:36

CFC Queue V1 Old

99314 Completed 15/01/2010 09:29:15 15/01/2010 09:36:14

CFC Queue V1 Old

99315 Completed 15/01/2010 09:29:31 15/01/2010 09:44:24

CFC Queue V1 Old

99328 Completed 15/01/2010 09:38:16 15/01/2010 09:46:03

CFC Queue V1 Old

99333 Completed 15/01/2010 09:38:59 15/01/2010 09:41:22

CFC Queue V1 Old

99334 Completed 15/01/2010 09:39:19 15/01/2010 09:42:37

CFC Queue V1 Old

99342 Completed 15/01/2010 09:43:46 15/01/2010 09:49:03

CFC Queue V1 Old

99450 Completed 15/01/2010 10:51:35 15/01/2010 10:55:53

CFC Queue V1 Old

99454 Completed 15/01/2010 10:52:18 15/01/2010 10:59:40

CFC Queue V1 Old

99478 Completed 15/01/2010 11:04:03 15/01/2010 11:08:44

Page 55: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 55 of 282

CFC Queue V1 Old

99481 Completed 15/01/2010 11:05:49 15/01/2010 11:12:59

CFC Queue V1 Old

99495 Completed 15/01/2010 11:10:13 15/01/2010 11:17:24

CFC Queue V1 Old

99500 Completed 15/01/2010 11:14:01 15/01/2010 11:21:54

CFC Queue V1 Old

99503 Completed 15/01/2010 11:15:09 15/01/2010 11:25:39

CFC Queue V1 Old

99513 Completed 15/01/2010 11:17:17 15/01/2010 11:29:10

CFC Queue V1 Old

99514 Completed 15/01/2010 11:19:43 15/01/2010 11:35:25

CFC Queue V1 Old

99517 Completed 15/01/2010 11:21:32 15/01/2010 11:38:28

CFC Queue V1 Old

99518 Completed 15/01/2010 11:22:04 15/01/2010 11:41:30

CFC Queue V1 Old

99522 Completed 15/01/2010 11:28:01 15/01/2010 11:44:30

CFC Queue V1 Old

99523 Completed 15/01/2010 11:28:18 15/01/2010 11:52:25

CFC Queue V1 Old

99527 Completed 15/01/2010 11:28:53 15/01/2010 11:55:41

CFC Queue V1 Old

99528 Completed 15/01/2010 11:29:44 15/01/2010 11:58:04

CFC Queue V1 Old

99531 Completed 15/01/2010 11:32:01 15/01/2010 11:58:41

CFC Queue V1 Old

99550 Completed 15/01/2010 11:40:35 15/01/2010 12:02:57

CFC Queue V1 Old

99564 Completed 15/01/2010 11:44:19 15/01/2010 12:04:37

Page 56: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 56 of 282

CFC Queue V1 Old

99569 Completed 15/01/2010 11:46:19 15/01/2010 12:04:56

CFC Queue V1 Old

99573 Completed 15/01/2010 11:47:27 15/01/2010 12:08:47

CFC Queue V1 Old

99574 Completed 15/01/2010 11:47:47 15/01/2010 12:18:56

CFC Queue V1 Old

99577 Completed 15/01/2010 11:48:21 15/01/2010 12:19:09

CFC Queue V1 Old

99591 Completed 15/01/2010 11:54:21 15/01/2010 12:21:48

CFC Queue V1 Old

99598 Completed 15/01/2010 11:57:25 15/01/2010 12:31:14

CFC Queue V1 Old

99603 Completed 15/01/2010 11:58:41 15/01/2010 12:36:39

CFC Queue V1 Old

99615 Completed 15/01/2010 12:05:55 15/01/2010 12:39:39

CFC Queue V1 Old

99620 Completed 15/01/2010 12:09:42 15/01/2010 12:40:43

CFC Queue V1 Old

99629 Completed 15/01/2010 12:17:01 15/01/2010 12:47:59

CFC Queue V1 Old

99637 Completed 15/01/2010 12:21:34 15/01/2010 12:51:39

CFC Queue V1 Old

99644 Completed 15/01/2010 12:26:01 15/01/2010 12:55:27

CFC Queue V1 Old

99646 Completed 15/01/2010 12:26:23 15/01/2010 12:56:02

CFC Queue V1 Old

99649 Completed 15/01/2010 12:26:45 15/01/2010 12:59:31

CFC Queue V1 Old

99679 Completed 15/01/2010 12:46:31 15/01/2010 13:03:44

Page 57: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 57 of 282

CFC Queue V1 Old

99690 Completed 15/01/2010 12:52:12 15/01/2010 13:04:44

CFC Queue V1 Old

99704 Completed 15/01/2010 13:00:26 15/01/2010 13:04:55

CFC Queue V1 Old

99756 Completed 15/01/2010 13:30:43 15/01/2010 13:32:44

CFC Queue V1 Old

99763 Completed 15/01/2010 13:36:01 15/01/2010 13:39:57

CFC Queue V1 Old

99764 Completed 15/01/2010 13:36:43 15/01/2010 13:44:16

CFC Queue V1 Old

99770 Completed 15/01/2010 13:40:47 15/01/2010 13:46:26

CFC Queue V1 Old

99783 Completed 15/01/2010 13:44:54 15/01/2010 14:00:05

CFC Queue V1 Old

99787 Completed 15/01/2010 13:45:16 15/01/2010 14:02:50

CFC Queue V1 Old

99790 Completed 15/01/2010 13:46:01 15/01/2010 14:01:56

CFC Queue V1 Old

99791 Completed 15/01/2010 13:46:25 15/01/2010 14:06:07

CFC Queue V1 Old

99795 Completed 15/01/2010 13:50:17 15/01/2010 14:11:26

CFC Queue V1 Old

99798 Completed 15/01/2010 13:51:28 15/01/2010 14:14:06

CFC Queue V1 Old

99801 Completed 15/01/2010 13:53:32 15/01/2010 13:58:35

CFC Queue V1 Old

99816 Completed 15/01/2010 13:59:20 15/01/2010 14:17:53

CFC Queue V1 Old

99818 Completed 15/01/2010 13:59:59 15/01/2010 14:18:41

Page 58: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 58 of 282

CFC Queue V1 Old

99833 Completed 15/01/2010 14:09:47 15/01/2010 14:20:38

CFC Queue V1 Old

99846 Completed 15/01/2010 14:11:38 15/01/2010 14:22:52

CFC Queue V1 Old

99850 Completed 15/01/2010 14:13:21 15/01/2010 14:23:58

CFC Queue V1 Old

99852 Completed 15/01/2010 14:13:53 15/01/2010 14:25:27

CFC Queue V1 Old

99853 Completed 15/01/2010 14:14:37 15/01/2010 14:27:13

CFC Queue V1 Old

99855 Completed 15/01/2010 14:16:07 15/01/2010 14:32:48

CFC Queue V1 Old

99866 Completed 15/01/2010 14:24:37 15/01/2010 14:33:48

CFC Queue V1 Old

99872 Completed 15/01/2010 14:25:23 15/01/2010 14:35:31

CFC Queue V1 Old

99892 Completed 15/01/2010 14:36:31 15/01/2010 14:47:33

CFC Queue V1 Old

99895 Completed 15/01/2010 14:38:16 15/01/2010 14:53:56

CFC Queue V1 Old

99896 Completed 15/01/2010 14:39:18 15/01/2010 14:57:32

CFC Queue V1 Old

99897 Completed 15/01/2010 14:41:12 15/01/2010 15:02:46

CFC Queue V1 Old

99898 Completed 15/01/2010 14:42:42 15/01/2010 15:06:40

CFC Queue V1 Old

99899 Completed 15/01/2010 14:43:04 15/01/2010 15:10:00

CFC Queue V1 Old

99902 Completed 15/01/2010 14:44:32 15/01/2010 15:08:05

Page 59: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 59 of 282

CFC Queue V1 Old

99903 Completed 15/01/2010 14:46:21 15/01/2010 15:08:22

CFC Queue V1 Old

99905 Completed 15/01/2010 14:47:24 15/01/2010 15:15:53

CFC Queue V1 Old

99906 Completed 15/01/2010 14:48:18 15/01/2010 15:16:08

CFC Queue V1 Old

99907 Completed 15/01/2010 14:49:39 15/01/2010 15:20:51

CFC Queue V1 Old

99940 Completed 15/01/2010 15:15:30 15/01/2010 15:21:19

CFC Queue V1 Old

99941 Completed 15/01/2010 15:16:37 15/01/2010 15:24:34

CFC Queue V1 Old

99949 Completed 15/01/2010 15:20:34 15/01/2010 15:28:00

CFC Queue V1 Old

99950 Completed 15/01/2010 15:20:54 15/01/2010 15:32:19

CFC Queue V1 Old

99952 Completed 15/01/2010 15:24:00 15/01/2010 15:32:46

CFC Queue V1 Old

99963 Completed 15/01/2010 15:28:08 15/01/2010 15:33:44

CFC Queue V1 Old

99971 Completed 15/01/2010 15:32:35 15/01/2010 15:37:40

CFC Queue V1 Old

99974 Completed 15/01/2010 15:34:05 15/01/2010 15:37:57

CFC Queue V1 Old

99989 Completed 15/01/2010 15:44:12 15/01/2010 15:47:31

CFC Queue V1 Old

99990 Completed 15/01/2010 15:44:30 15/01/2010 15:57:01

CFC Queue V1 Old

99991 Completed 15/01/2010 15:44:48 15/01/2010 15:50:34

Page 60: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 60 of 282

CFC Queue V1 Old

100001 Completed 15/01/2010 15:49:19 15/01/2010 15:50:51

CFC Queue V1 Old

100002 Completed 15/01/2010 15:49:36 15/01/2010 15:51:35

CFC Queue V1 Old

100009 Completed 15/01/2010 15:53:38 15/01/2010 15:59:04

CFC Queue V1 Old

100010 Completed 15/01/2010 15:54:18 15/01/2010 16:04:00

CFC Queue V1 Old

100012 Completed 15/01/2010 15:56:41 15/01/2010 16:07:59

CFC Queue V1 Old

100017 Completed 15/01/2010 16:01:49 15/01/2010 16:09:24

CFC Queue V1 Old

100084 Completed 18/01/2010 08:35:09 18/01/2010 08:36:59

CFC Queue V1 Old

100094 Completed 18/01/2010 08:45:25 18/01/2010 08:47:16

CFC Queue V1 Old

100121 Completed 18/01/2010 09:06:27 18/01/2010 09:07:42

CFC Queue V1 Old

100122 Completed 18/01/2010 09:06:42 18/01/2010 09:09:09

CFC Queue V1 Old

100145 Completed 18/01/2010 09:14:52 18/01/2010 09:26:33

CFC Queue V1 Old

100165 Completed 18/01/2010 09:21:41 18/01/2010 09:23:56

CFC Queue V1 Old

100168 Completed 18/01/2010 09:22:02 18/01/2010 09:26:11

CFC Queue V1 Old

100172 Completed 18/01/2010 09:22:55 18/01/2010 09:30:25

CFC Queue V1 Old

100192 Completed 18/01/2010 09:27:56 18/01/2010 09:32:00

Page 61: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 61 of 282

CFC Queue V1 Old

100269 Completed 18/01/2010 09:51:41 18/01/2010 09:56:22

CFC Queue V1 Old

100413 Completed 18/01/2010 10:39:44 18/01/2010 10:50:25

CFC Queue V1 Old

100467 Completed 18/01/2010 11:03:41 18/01/2010 11:10:19

CFC Queue V1 Old

100476 Completed 18/01/2010 11:07:09 18/01/2010 11:12:23

CFC Queue V1 Old

100487 Completed 18/01/2010 11:11:43 18/01/2010 11:12:52

CFC Queue V1 Old

100550 Completed 18/01/2010 11:35:42 18/01/2010 11:43:30

CFC Queue V1 Old

100551 Completed 18/01/2010 11:36:28 18/01/2010 11:49:06

CFC Queue V1 Old

100565 Completed 18/01/2010 11:43:27 18/01/2010 11:55:43

CFC Queue V1 Old

100566 Completed 18/01/2010 11:43:52 18/01/2010 11:56:40

CFC Queue V1 Old

100567 Completed 18/01/2010 11:44:31 18/01/2010 11:56:18

CFC Queue V1 Old

100573 Completed 18/01/2010 11:47:32 18/01/2010 11:56:42

CFC Queue V1 Old

100584 Completed 18/01/2010 11:53:04 18/01/2010 12:06:23

CFC Queue V1 Old

100589 Completed 18/01/2010 11:54:45 18/01/2010 12:06:52

CFC Queue V1 Old

100592 Completed 18/01/2010 11:56:07 18/01/2010 12:09:54

CFC Queue V1 Old

100603 Completed 18/01/2010 11:59:46 18/01/2010 12:10:09

Page 62: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 62 of 282

CFC Queue V1 Old

100619 Completed 18/01/2010 12:06:41 18/01/2010 12:13:08

CFC Queue V1 Old

100620 Completed 18/01/2010 12:07:09 18/01/2010 12:21:40

CFC Queue V1 Old

100622 Completed 18/01/2010 12:07:59 18/01/2010 12:21:37

CFC Queue V1 Old

100623 Completed 18/01/2010 12:08:36 18/01/2010 12:25:19

CFC Queue V1 Old

100630 Completed 18/01/2010 12:11:55 18/01/2010 12:27:46

CFC Queue V1 Old

100642 Completed 18/01/2010 12:18:50 18/01/2010 12:35:18

CFC Queue V1 Old

100643 Completed 18/01/2010 12:20:41 18/01/2010 12:35:52

CFC Queue V1 Old

100648 Completed 18/01/2010 12:22:55 18/01/2010 12:41:29

CFC Queue V1 Old

100655 Completed 18/01/2010 12:26:28 18/01/2010 12:42:25

CFC Queue V1 Old

100659 Completed 18/01/2010 12:27:53 18/01/2010 12:46:48

CFC Queue V1 Old

100664 Completed 18/01/2010 12:32:09 18/01/2010 12:47:03

CFC Queue V1 Old

100665 Completed 18/01/2010 12:34:13 18/01/2010 12:47:22

CFC Queue V1 Old

100673 Completed 18/01/2010 12:38:59 18/01/2010 12:50:00

CFC Queue V1 Old

100679 Completed 18/01/2010 12:41:11 18/01/2010 12:55:47

CFC Queue V1 Old

100685 Completed 18/01/2010 12:43:43 18/01/2010 13:01:05

Page 63: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 63 of 282

CFC Queue V1 Old

100688 Completed 18/01/2010 12:47:38 18/01/2010 13:02:29

CFC Queue V1 Old

100689 Completed 18/01/2010 12:48:04 18/01/2010 13:02:54

CFC Queue V1 Old

100690 Completed 18/01/2010 12:48:24 18/01/2010 13:05:27

CFC Queue V1 Old

100691 Completed 18/01/2010 12:48:47 18/01/2010 13:09:37

CFC Queue V1 Old

100693 Completed 18/01/2010 12:49:38 18/01/2010 13:11:03

CFC Queue V1 Old

100715 Completed 18/01/2010 12:58:35 18/01/2010 13:12:21

CFC Queue V1 Old

100730 Completed 18/01/2010 13:03:07 18/01/2010 13:19:45

CFC Queue V1 Old

100732 Completed 18/01/2010 13:03:55 18/01/2010 13:23:29

CFC Queue V1 Old

100736 Completed 18/01/2010 13:06:12 18/01/2010 13:26:38

CFC Queue V1 Old

100737 Completed 18/01/2010 13:07:17 18/01/2010 13:29:26

CFC Queue V1 Old

100741 Completed 18/01/2010 13:10:17 18/01/2010 13:29:43

CFC Queue V1 Old

100746 Completed 18/01/2010 13:14:35 18/01/2010 13:35:37

CFC Queue V1 Old

100754 Completed 18/01/2010 13:19:46 18/01/2010 13:33:42

CFC Queue V1 Old

100755 Completed 18/01/2010 13:20:39 18/01/2010 13:37:17

CFC Queue V1 Old

100773 Completed 18/01/2010 13:28:49 18/01/2010 13:39:53

Page 64: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 64 of 282

CFC Queue V1 Old

100781 Completed 18/01/2010 13:32:24 18/01/2010 13:43:34

CFC Queue V1 Old

100782 Completed 18/01/2010 13:33:26 18/01/2010 13:44:57

CFC Queue V1 Old

100788 Completed 18/01/2010 13:35:28 18/01/2010 13:45:11

CFC Queue V1 Old

100790 Completed 18/01/2010 13:36:09 18/01/2010 13:49:13

CFC Queue V1 Old

100808 Completed 18/01/2010 13:41:29 18/01/2010 13:55:25

CFC Queue V1 Old

100827 Completed 18/01/2010 13:49:27 18/01/2010 14:01:11

CFC Queue V1 Old

100838 Completed 18/01/2010 13:51:12 18/01/2010 13:52:33

CFC Queue V1 Old

100840 Completed 18/01/2010 13:51:44 18/01/2010 14:04:16

CFC Queue V1 Old

100851 Completed 18/01/2010 13:53:05 18/01/2010 14:05:31

CFC Queue V1 Old

100871 Completed 18/01/2010 14:02:23 18/01/2010 14:11:48

CFC Queue V1 Old

100872 Completed 18/01/2010 14:02:43 18/01/2010 14:14:44

CFC Queue V1 Old

100879 Completed 18/01/2010 14:06:24 18/01/2010 14:32:00

CFC Queue V1 Old

100881 Completed 18/01/2010 14:06:48 18/01/2010 14:29:03

CFC Queue V1 Old

100887 Completed 18/01/2010 14:10:54 18/01/2010 14:21:29

CFC Queue V1 Old

100927 Completed 18/01/2010 14:25:25 18/01/2010 14:30:02

Page 65: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 65 of 282

CFC Queue V1 Old

100932 Completed 18/01/2010 14:26:18 18/01/2010 14:33:27

CFC Queue V1 Old

100934 Completed 18/01/2010 14:27:50 18/01/2010 14:34:18

CFC Queue V1 Old

100936 Completed 18/01/2010 14:28:19 18/01/2010 14:37:14

CFC Queue V1 Old

100943 Completed 18/01/2010 14:33:01 18/01/2010 14:37:36

CFC Queue V1 Old

100945 Completed 18/01/2010 14:34:59 18/01/2010 14:41:37

CFC Queue V1 Old

100950 Completed 18/01/2010 14:38:55 18/01/2010 14:50:20

CFC Queue V1 Old

100955 Completed 18/01/2010 14:39:18 18/01/2010 14:50:40

CFC Queue V1 Old

100961 Completed 18/01/2010 14:43:14 18/01/2010 14:51:48

CFC Queue V1 Old

100968 Completed 18/01/2010 14:46:56 18/01/2010 14:54:32

CFC Queue V1 Old

100984 Completed 18/01/2010 14:53:27 18/01/2010 15:22:16

CFC Queue V1 Old

100986 Completed 18/01/2010 14:54:59 18/01/2010 14:56:09

CFC Queue V1 Old

100991 Completed 18/01/2010 14:55:39 18/01/2010 14:59:47

CFC Queue V1 Old

101008 Completed 18/01/2010 15:01:33 18/01/2010 15:04:44

CFC Queue V1 Old

101107 Completed 18/01/2010 15:56:09 18/01/2010 16:03:54

CFC Queue V1 Old

101141 Completed 18/01/2010 16:17:50 18/01/2010 17:04:21

Page 66: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 66 of 282

CFC Queue V1 Old

101155 Completed 18/01/2010 16:25:07 18/01/2010 17:04:05

CFC Queue V1 Old

101162 Completed 18/01/2010 16:32:06 18/01/2010 17:03:54

CFC Queue V1 Old

101371 Completed 19/01/2010 10:11:07 19/01/2010 10:17:27

CFC Queue V1 Old

101382 Completed 19/01/2010 10:15:24 19/01/2010 10:18:25

CFC Queue V1 Old

101383 Completed 19/01/2010 10:15:43 19/01/2010 10:18:34

CFC Queue V1 Old

101388 Completed 19/01/2010 10:18:08 19/01/2010 10:26:05

CFC Queue V1 Old

101399 Completed 19/01/2010 10:23:31 19/01/2010 10:27:27

CFC Queue V1 Old

101546 Completed 19/01/2010 11:44:04 19/01/2010 11:54:24

CFC Queue V1 Old

101604 Completed 19/01/2010 12:14:37 19/01/2010 12:29:21

CFC Queue V1 Old

101621 Completed 19/01/2010 12:21:44 19/01/2010 12:39:47

CFC Queue V1 Old

101630 Completed 19/01/2010 12:28:27 19/01/2010 12:34:49

CFC Queue V1 Old

101633 Completed 19/01/2010 12:30:45 19/01/2010 12:51:33

CFC Queue V1 Old

101651 Completed 19/01/2010 12:38:37 19/01/2010 12:57:03

CFC Queue V1 Old

101657 Completed 19/01/2010 12:47:14 19/01/2010 13:03:09

CFC Queue V1 Old

101665 Completed 19/01/2010 12:52:04 19/01/2010 12:52:45

Page 67: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 67 of 282

CFC Queue V1 Old

101693 Completed 19/01/2010 13:06:17 19/01/2010 13:08:40

CFC Queue V1 Old

101699 Completed 19/01/2010 13:07:50 19/01/2010 13:14:13

CFC Queue V1 Old

101715 Completed 19/01/2010 13:13:43 19/01/2010 13:19:26

CFC Queue V1 Old

101717 Completed 19/01/2010 13:14:55 19/01/2010 13:22:10

CFC Queue V1 Old

101838 Completed 19/01/2010 14:33:50 19/01/2010 14:36:48

CFC Queue V1 Old

101845 Completed 19/01/2010 14:35:20 19/01/2010 14:39:07

CFC Queue V1 Old

101846 Completed 19/01/2010 14:35:49 19/01/2010 14:43:12

CFC Queue V1 Old

101859 Completed 19/01/2010 14:45:49 19/01/2010 14:47:37

CFC Queue V1 Old

101878 Completed 19/01/2010 15:01:53 19/01/2010 15:10:26

CFC Queue V1 Old

101897 Completed 19/01/2010 15:21:20 19/01/2010 15:23:51

CFC Queue V1 Old

101907 Completed 19/01/2010 15:28:22 19/01/2010 15:29:42

CFC Queue V1 Old

101938 Completed 19/01/2010 15:50:26 19/01/2010 15:53:43

CFC Queue V1 Old

101941 Completed 19/01/2010 15:51:27 19/01/2010 16:02:18

CFC Queue V1 Old

101971 Completed 19/01/2010 16:05:37 19/01/2010 16:08:47

CFC Queue V1 Old

101979 Completed 19/01/2010 16:09:51 19/01/2010 16:16:03

Page 68: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 68 of 282

CFC Queue V1 Old

102142 Completed 20/01/2010 10:38:38 20/01/2010 10:50:31

CFC Queue V1 Old

102150 Completed 20/01/2010 10:42:10 20/01/2010 10:47:04

CFC Queue V1 Old

102154 Completed 20/01/2010 10:43:06 20/01/2010 10:50:17

CFC Queue V1 Old

102218 Completed 20/01/2010 11:20:04 20/01/2010 11:23:21

CFC Queue V1 Old

102243 Completed 20/01/2010 11:35:02 20/01/2010 11:38:36

CFC Queue V1 Old

102251 Completed 20/01/2010 11:39:39 20/01/2010 11:45:02

CFC Queue V1 Old

102280 Completed 20/01/2010 11:57:03 20/01/2010 11:57:33

CFC Queue V1 Old

102283 Completed 20/01/2010 11:57:40 20/01/2010 12:03:33

CFC Queue V1 Old

102286 Completed 20/01/2010 11:59:33 20/01/2010 12:18:02

CFC Queue V1 Old

102290 Completed 20/01/2010 12:03:45 20/01/2010 12:32:45

CFC Queue V1 Old

102293 Completed 20/01/2010 12:07:02 20/01/2010 12:12:09

CFC Queue V1 Old

102299 Completed 20/01/2010 12:09:35 20/01/2010 12:14:53

CFC Queue V1 Old

102306 Completed 20/01/2010 12:14:10 20/01/2010 12:17:26

CFC Queue V1 Old

102311 Completed 20/01/2010 12:16:02 20/01/2010 12:36:27

CFC Queue V1 Old

102313 Completed 20/01/2010 12:16:55 20/01/2010 12:41:28

Page 69: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 69 of 282

CFC Queue V1 Old

102316 Completed 20/01/2010 12:19:06 20/01/2010 12:45:56

CFC Queue V1 Old

102328 Completed 20/01/2010 12:26:32 20/01/2010 12:27:25

CFC Queue V1 Old

102330 Completed 20/01/2010 12:27:33 20/01/2010 12:44:23

CFC Queue V1 Old

102353 Completed 20/01/2010 12:46:11 20/01/2010 12:49:23

CFC Queue V1 Old

102358 Completed 20/01/2010 12:49:33 20/01/2010 12:58:12

CFC Queue V1 Old

102366 Completed 20/01/2010 12:59:04 20/01/2010 13:08:59

CFC Queue V1 Old

102368 Completed 20/01/2010 13:00:05 20/01/2010 13:14:50

CFC Queue V1 Old

102383 Completed 20/01/2010 13:10:19 20/01/2010 13:16:30

CFC Queue V1 Old

102393 Completed 20/01/2010 13:17:05 20/01/2010 13:21:16

CFC Queue V1 Old

102394 Completed 20/01/2010 13:17:22 20/01/2010 13:29:19

CFC Queue V1 Old

102399 Completed 20/01/2010 13:22:35 20/01/2010 13:33:53

CFC Queue V1 Old

102403 Completed 20/01/2010 13:24:16 20/01/2010 13:34:14

CFC Queue V1 Old

102407 Completed 20/01/2010 13:25:53 20/01/2010 13:37:53

CFC Queue V1 Old

102416 Completed 20/01/2010 13:30:00 20/01/2010 13:38:44

CFC Queue V1 Old

102418 Completed 20/01/2010 13:31:43 20/01/2010 13:42:15

Page 70: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 70 of 282

CFC Queue V1 Old

102436 Completed 20/01/2010 13:39:28 20/01/2010 13:44:06

CFC Queue V1 Old

102437 Completed 20/01/2010 13:39:44 20/01/2010 13:42:49

CFC Queue V1 Old

102453 Completed 20/01/2010 13:46:30 20/01/2010 13:50:17

CFC Queue V1 Old

102455 Completed 20/01/2010 13:47:36 20/01/2010 14:01:53

CFC Queue V1 Old

102470 Completed 20/01/2010 13:56:34 20/01/2010 14:02:08

CFC Queue V1 Old

102472 Completed 20/01/2010 13:57:36 20/01/2010 14:05:34

CFC Queue V1 Old

102473 Completed 20/01/2010 13:58:13 20/01/2010 14:06:55

CFC Queue V1 Old

102476 Completed 20/01/2010 14:00:18 20/01/2010 14:08:08

CFC Queue V1 Old

102477 Completed 20/01/2010 14:01:02 20/01/2010 14:10:05

CFC Queue V1 Old

102493 Completed 20/01/2010 14:10:19 20/01/2010 14:15:24

CFC Queue V1 Old

102494 Completed 20/01/2010 14:10:58 20/01/2010 14:18:11

CFC Queue V1 Old

102501 Completed 20/01/2010 14:18:12 20/01/2010 14:32:05

CFC Queue V1 Old

102504 Completed 20/01/2010 14:19:08 20/01/2010 14:21:56

CFC Queue V1 Old

102507 Completed 20/01/2010 14:20:20 20/01/2010 14:26:32

CFC Queue V1 Old

102509 Completed 20/01/2010 14:21:28 20/01/2010 14:39:16

Page 71: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 71 of 282

CFC Queue V1 Old

102520 Completed 20/01/2010 14:24:51 20/01/2010 14:49:06

CFC Queue V1 Old

102540 Completed 20/01/2010 14:34:53 20/01/2010 14:52:54

CFC Queue V1 Old

102549 Completed 20/01/2010 14:46:05 20/01/2010 14:59:53

CFC Queue V1 Old

102573 Completed 20/01/2010 15:03:24 20/01/2010 15:08:18

CFC Queue V1 Old

102585 Completed 20/01/2010 15:10:38 20/01/2010 15:16:19

CFC Queue V1 Old

102624 Completed 20/01/2010 15:49:41 20/01/2010 16:08:33

CFC Queue V1 Old

102627 Completed 20/01/2010 16:00:58 20/01/2010 16:07:12

CFC Queue V1 Old

102631 Completed 20/01/2010 16:06:31 20/01/2010 16:13:35

CFC Queue V1 Old

102637 Completed 20/01/2010 16:10:43 20/01/2010 16:16:22

CFC Queue V1 Old

102642 Completed 20/01/2010 16:12:14 20/01/2010 16:30:29

CFC Queue V1 Old

102643 Completed 20/01/2010 16:13:42 20/01/2010 16:40:56

CFC Queue V1 Old

102650 Completed 20/01/2010 16:19:31 20/01/2010 16:51:21

CFC Queue V1 Old

102681 Completed 20/01/2010 16:47:55 20/01/2010 16:55:41

CFC Queue V1 Old

102682 Completed 20/01/2010 16:48:41 20/01/2010 16:58:16

CFC Queue V1 Old

102686 Completed 20/01/2010 16:51:27 21/01/2010 08:38:57

Page 72: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 72 of 282

CFC Queue V1 Old

102688 Completed 20/01/2010 16:56:12 21/01/2010 08:38:53

CFC Queue V1 Old

102761 Completed 21/01/2010 09:18:01 21/01/2010 09:25:23

CFC Queue V1 Old

102764 Completed 21/01/2010 09:19:38 21/01/2010 09:27:41

CFC Queue V1 Old

102774 Completed 21/01/2010 09:25:57 21/01/2010 09:34:59

CFC Queue V1 Old

102776 Completed 21/01/2010 09:26:47 21/01/2010 09:44:12

CFC Queue V1 Old

102819 Completed 21/01/2010 09:46:22 21/01/2010 10:01:56

CFC Queue V1 Old

102822 Completed 21/01/2010 09:48:35 21/01/2010 09:55:29

CFC Queue V1 Old

102830 Completed 21/01/2010 09:53:36 21/01/2010 09:58:18

CFC Queue V1 Old

102831 Completed 21/01/2010 09:54:16 21/01/2010 10:13:16

CFC Queue V1 Old

102881 Completed 21/01/2010 10:17:49 21/01/2010 10:24:15

CFC Queue V1 Old

102894 Completed 21/01/2010 10:23:31 21/01/2010 10:29:39

CFC Queue V1 Old

102895 Completed 21/01/2010 10:23:56 21/01/2010 10:30:30

CFC Queue V1 Old

102914 Completed 21/01/2010 10:30:58 21/01/2010 10:31:35

CFC Queue V1 Old

102917 Completed 21/01/2010 10:33:35 21/01/2010 10:37:18

CFC Queue V1 Old

102999 Completed 21/01/2010 11:20:38 21/01/2010 11:21:14

Page 73: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 73 of 282

CFC Queue V1 Old

103001 Completed 21/01/2010 11:21:23 21/01/2010 11:28:00

CFC Queue V1 Old

103005 Completed 21/01/2010 11:24:35 21/01/2010 11:36:49

CFC Queue V1 Old

103019 Completed 21/01/2010 11:33:07 21/01/2010 11:43:35

CFC Queue V1 Old

103025 Completed 21/01/2010 11:38:20 21/01/2010 11:51:22

CFC Queue V1 Old

103029 Completed 21/01/2010 11:41:26 21/01/2010 11:44:51

CFC Queue V1 Old

103034 Completed 21/01/2010 11:48:05 21/01/2010 12:03:14

CFC Queue V1 Old

103055 Completed 21/01/2010 11:56:56 21/01/2010 12:16:38

CFC Queue V1 Old

103072 Completed 21/01/2010 12:13:42 21/01/2010 12:23:09

CFC Queue V1 Old

103077 Completed 21/01/2010 12:17:30 21/01/2010 12:30:05

CFC Queue V1 Old

103079 Completed 21/01/2010 12:18:03 21/01/2010 12:37:30

CFC Queue V1 Old

103084 Completed 21/01/2010 12:25:47 21/01/2010 12:50:08

CFC Queue V1 Old

103098 Completed 21/01/2010 12:31:14 21/01/2010 12:51:00

CFC Queue V1 Old

103107 Completed 21/01/2010 12:37:31 21/01/2010 12:53:32

CFC Queue V1 Old

103110 Completed 21/01/2010 12:41:12 21/01/2010 12:54:48

CFC Queue V1 Old

103111 Completed 21/01/2010 12:43:45 21/01/2010 12:57:47

Page 74: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 74 of 282

CFC Queue V1 Old

103154 Completed 21/01/2010 13:13:27 21/01/2010 13:27:08

CFC Queue V1 Old

103156 Completed 21/01/2010 13:15:53 21/01/2010 13:38:13

CFC Queue V1 Old

103162 Completed 21/01/2010 13:23:12 21/01/2010 13:38:53

CFC Queue V1 Old

103163 Completed 21/01/2010 13:23:47 21/01/2010 13:39:55

CFC Queue V1 Old

103170 Completed 21/01/2010 13:34:04 21/01/2010 13:43:03

CFC Queue V1 Old

103178 Completed 21/01/2010 13:39:20 21/01/2010 13:55:48

CFC Queue V1 Old

103180 Completed 21/01/2010 13:40:14 21/01/2010 13:56:37

CFC Queue V1 Old

103188 Completed 21/01/2010 13:43:45 21/01/2010 13:59:21

CFC Queue V1 Old

103199 Completed 21/01/2010 13:56:29 21/01/2010 14:05:18

CFC Queue V1 Old

103209 Completed 21/01/2010 14:02:00 21/01/2010 14:05:30

CFC Queue V1 Old

103210 Completed 21/01/2010 14:02:24 21/01/2010 14:19:32

CFC Queue V1 Old

103216 Completed 21/01/2010 14:08:40 21/01/2010 14:17:25

CFC Queue V1 Old

103220 Completed 21/01/2010 14:09:11 21/01/2010 14:25:32

CFC Queue V1 Old

103223 Completed 21/01/2010 14:15:12 21/01/2010 16:44:39

CFC Queue V1 Old

103231 Completed 21/01/2010 14:17:50 21/01/2010 14:27:32

Page 75: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 75 of 282

CFC Queue V1 Old

103239 Completed 21/01/2010 14:22:11 21/01/2010 14:41:55

CFC Queue V1 Old

103263 Completed 21/01/2010 14:33:23 21/01/2010 14:44:50

CFC Queue V1 Old

103270 Completed 21/01/2010 14:39:57 21/01/2010 14:44:56

CFC Queue V1 Old

103276 Completed 21/01/2010 14:44:18 21/01/2010 14:46:38

CFC Queue V1 Old

103277 Completed 21/01/2010 14:44:49 21/01/2010 14:51:33

CFC Queue V1 Old

103279 Completed 21/01/2010 14:45:19 21/01/2010 14:52:34

CFC Queue V1 Old

103281 Completed 21/01/2010 14:46:49 21/01/2010 15:05:36

CFC Queue V1 Old

103284 Completed 21/01/2010 14:48:22 21/01/2010 15:04:34

CFC Queue V1 Old

103297 Completed 21/01/2010 15:00:41 21/01/2010 15:21:17

CFC Queue V1 Old

103336 Completed 21/01/2010 15:19:25 21/01/2010 15:27:28

CFC Queue V1 Old

103341 Completed 21/01/2010 15:20:02 21/01/2010 15:26:24

CFC Queue V1 Old

103351 Completed 21/01/2010 15:23:43 21/01/2010 15:41:24

CFC Queue V1 Old

103362 Completed 21/01/2010 15:32:29 21/01/2010 15:59:04

CFC Queue V1 Old

103395 Completed 21/01/2010 15:50:24 21/01/2010 16:08:28

CFC Queue V1 Old

103425 Completed 21/01/2010 16:05:50 21/01/2010 16:11:49

Page 76: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 76 of 282

CFC Queue V1 Old

103426 Completed 21/01/2010 16:06:06 21/01/2010 16:16:13

CFC Queue V1 Old

103437 Completed 21/01/2010 16:14:04 21/01/2010 16:16:46

CFC Queue V1 Old

103440 Completed 21/01/2010 16:16:05 21/01/2010 16:19:52

CFC Queue V1 Old

103467 Completed 21/01/2010 16:33:38 21/01/2010 16:36:18

CFC Queue V1 Old

103481 Completed 21/01/2010 16:48:51 21/01/2010 16:52:53

CFC Queue V1 Old

103582 Completed 22/01/2010 09:49:08 22/01/2010 09:53:30

CFC Queue V1 Old

103614 Completed 22/01/2010 10:12:17 22/01/2010 10:22:50

CFC Queue V1 Old

103640 Completed 22/01/2010 10:28:25 22/01/2010 10:35:09

CFC Queue V1 Old

103672 Completed 22/01/2010 10:41:55 22/01/2010 10:46:08

CFC Queue V1 Old

103676 Completed 22/01/2010 10:45:42 22/01/2010 10:57:16

CFC Queue V1 Old

103700 Completed 22/01/2010 10:55:38 22/01/2010 10:58:18

CFC Queue V1 Old

103705 Completed 22/01/2010 10:58:20 22/01/2010 11:01:18

CFC Queue V1 Old

103753 Completed 22/01/2010 11:22:07 22/01/2010 11:25:03

CFC Queue V1 Old

103754 Completed 22/01/2010 11:23:19 22/01/2010 11:29:31

CFC Queue V1 Old

103755 Completed 22/01/2010 11:24:25 22/01/2010 11:29:53

Page 77: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 77 of 282

CFC Queue V1 Old

103756 Completed 22/01/2010 11:25:56 22/01/2010 11:30:03

CFC Queue V1 Old

103760 Completed 22/01/2010 11:26:18 22/01/2010 11:31:48

CFC Queue V1 Old

103767 Completed 22/01/2010 11:28:42 22/01/2010 11:41:43

CFC Queue V1 Old

103773 Completed 22/01/2010 11:30:39 22/01/2010 11:33:16

CFC Queue V1 Old

103774 Completed 22/01/2010 11:31:26 22/01/2010 11:47:49

CFC Queue V1 Old

103778 Completed 22/01/2010 11:34:04 22/01/2010 11:52:45

CFC Queue V1 Old

103785 Completed 22/01/2010 11:36:08 22/01/2010 11:51:14

CFC Queue V1 Old

103797 Completed 22/01/2010 11:39:23 22/01/2010 11:55:52

CFC Queue V1 Old

103800 Completed 22/01/2010 11:40:24 22/01/2010 11:56:44

CFC Queue V1 Old

103816 Completed 22/01/2010 11:48:24 22/01/2010 12:05:27

CFC Queue V1 Old

103829 Completed 22/01/2010 11:53:29 22/01/2010 12:10:15

CFC Queue V1 Old

103840 Completed 22/01/2010 11:57:13 22/01/2010 12:19:46

CFC Queue V1 Old

103853 Completed 22/01/2010 12:02:34 22/01/2010 12:20:16

CFC Queue V1 Old

103883 Completed 22/01/2010 12:14:35 22/01/2010 12:29:02

CFC Queue V1 Old

103900 Completed 22/01/2010 12:20:51 22/01/2010 12:26:12

Page 78: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 78 of 282

CFC Queue V1 Old

103912 Completed 22/01/2010 12:26:20 22/01/2010 12:33:35

CFC Queue V1 Old

103919 Completed 22/01/2010 12:30:45 22/01/2010 12:37:19

CFC Queue V1 Old

103935 Completed 22/01/2010 12:42:00 22/01/2010 12:46:43

CFC Queue V1 Old

103941 Completed 22/01/2010 12:53:39 22/01/2010 13:02:56

CFC Queue V1 Old

103949 Completed 22/01/2010 12:58:04 22/01/2010 13:07:24

CFC Queue V1 Old

103962 Completed 22/01/2010 13:04:26 22/01/2010 13:07:43

CFC Queue V1 Old

104019 Completed 22/01/2010 13:35:19 22/01/2010 13:39:28

CFC Queue V1 Old

104026 Completed 22/01/2010 13:38:48 22/01/2010 13:41:29

CFC Queue V1 Old

104030 Completed 22/01/2010 13:39:12 22/01/2010 13:46:17

CFC Queue V1 Old

104036 Completed 22/01/2010 13:42:05 22/01/2010 13:46:43

CFC Queue V1 Old

104047 Completed 22/01/2010 13:45:32 22/01/2010 13:47:00

CFC Queue V1 Old

104068 Completed 22/01/2010 13:52:11 22/01/2010 14:16:57

CFC Queue V1 Old

104080 Completed 22/01/2010 13:56:57 22/01/2010 14:18:15

CFC Queue V1 Old

104084 Completed 22/01/2010 13:57:36 22/01/2010 13:59:05

CFC Queue V1 Old

104086 Completed 22/01/2010 13:58:33 22/01/2010 13:59:35

Page 79: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 79 of 282

CFC Queue V1 Old

104090 Completed 22/01/2010 14:00:00 22/01/2010 14:26:28

CFC Queue V1 Old

104114 Completed 22/01/2010 14:10:14 22/01/2010 14:14:48

CFC Queue V1 Old

104115 Completed 22/01/2010 14:10:55 22/01/2010 14:18:38

CFC Queue V1 Old

104120 Completed 22/01/2010 14:13:44 22/01/2010 14:27:32

CFC Queue V1 Old

104124 Completed 22/01/2010 14:15:15 22/01/2010 14:36:43

CFC Queue V1 Old

104134 Completed 22/01/2010 14:22:14 22/01/2010 14:26:27

CFC Queue V1 Old

104141 Completed 22/01/2010 14:24:19 22/01/2010 14:38:58

CFC Queue V1 Old

104145 Completed 22/01/2010 14:25:05 22/01/2010 15:02:37

CFC Queue V1 Old

104149 Completed 22/01/2010 14:26:24 22/01/2010 14:49:34

CFC Queue V1 Old

104154 Completed 22/01/2010 14:28:04 22/01/2010 14:43:48

CFC Queue V1 Old

104168 Completed 22/01/2010 14:38:06 22/01/2010 14:47:57

CFC Queue V1 Old

104171 Completed 22/01/2010 14:39:51 22/01/2010 14:51:59

CFC Queue V1 Old

104174 Completed 22/01/2010 14:41:40 22/01/2010 14:50:33

CFC Queue V1 Old

104179 Completed 22/01/2010 14:44:22 22/01/2010 15:06:19

CFC Queue V1 Old

104185 Completed 22/01/2010 14:46:04 22/01/2010 15:02:18

Page 80: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 80 of 282

CFC Queue V1 Old

104190 Completed 22/01/2010 14:48:23 22/01/2010 15:06:23

CFC Queue V1 Old

104217 Completed 22/01/2010 15:04:11 22/01/2010 15:10:01

CFC Queue V1 Old

104220 Completed 22/01/2010 15:05:24 22/01/2010 15:13:58

CFC Queue V1 Old

104221 Completed 22/01/2010 15:06:30 22/01/2010 15:08:42

CFC Queue V1 Old

104227 Completed 22/01/2010 15:10:22 22/01/2010 15:20:13

CFC Queue V1 Old

104228 Completed 22/01/2010 15:10:45 22/01/2010 15:15:38

CFC Queue V1 Old

104234 Completed 22/01/2010 15:17:07 22/01/2010 15:19:43

CFC Queue V1 Old

104262 Completed 22/01/2010 15:29:53 22/01/2010 15:38:50

CFC Queue V1 Old

104437 Completed 25/01/2010 09:15:26 25/01/2010 09:18:09

CFC Queue V1 Old

104439 Completed 25/01/2010 09:15:55 25/01/2010 09:18:35

CFC Queue V1 Old

104458 Completed 25/01/2010 09:25:25 25/01/2010 09:27:39

CFC Queue V1 Old

104459 Completed 25/01/2010 09:25:40 25/01/2010 09:28:44

CFC Queue V1 Old

104469 Completed 25/01/2010 09:28:50 25/01/2010 09:34:20

CFC Queue V1 Old

104476 Completed 25/01/2010 09:31:31 25/01/2010 09:36:39

CFC Queue V1 Old

104490 Completed 25/01/2010 09:34:17 25/01/2010 09:39:03

Page 81: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 81 of 282

CFC Queue V1 Old

104491 Completed 25/01/2010 09:34:42 25/01/2010 09:39:22

CFC Queue V1 Old

104492 Completed 25/01/2010 09:35:24 25/01/2010 09:42:16

CFC Queue V1 Old

104496 Completed 25/01/2010 09:37:51 25/01/2010 09:46:25

CFC Queue V1 Old

104505 Completed 25/01/2010 09:40:24 25/01/2010 09:51:49

CFC Queue V1 Old

104524 Completed 25/01/2010 09:48:13 25/01/2010 09:52:15

CFC Queue V1 Old

104530 Completed 25/01/2010 09:50:07 25/01/2010 09:56:18

CFC Queue V1 Old

104561 Completed 25/01/2010 09:58:28 25/01/2010 09:59:02

CFC Queue V1 Old

104567 Completed 25/01/2010 10:01:37 25/01/2010 10:04:01

CFC Queue V1 Old

104570 Completed 25/01/2010 10:02:13 25/01/2010 10:09:23

CFC Queue V1 Old

104577 Completed 25/01/2010 10:04:27 25/01/2010 10:11:10

CFC Queue V1 Old

104581 Completed 25/01/2010 10:05:50 25/01/2010 16:35:15

CFC Queue V1 Old

104588 Completed 25/01/2010 10:07:31 25/01/2010 10:12:22

CFC Queue V1 Old

104602 Completed 25/01/2010 10:10:02 25/01/2010 10:14:52

CFC Queue V1 Old

104606 Completed 25/01/2010 10:10:40 25/01/2010 10:18:38

CFC Queue V1 Old

104609 Completed 25/01/2010 10:11:11 25/01/2010 10:19:49

Page 82: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 82 of 282

CFC Queue V1 Old

104619 Completed 25/01/2010 10:15:36 25/01/2010 10:27:25

CFC Queue V1 Old

104626 Completed 25/01/2010 10:17:35 25/01/2010 10:45:38

CFC Queue V1 Old

104629 Completed 25/01/2010 10:18:26 25/01/2010 10:22:46

CFC Queue V1 Old

104634 Completed 25/01/2010 10:19:26 25/01/2010 10:25:30

CFC Queue V1 Old

104635 Completed 25/01/2010 10:20:01 25/01/2010 16:35:23

CFC Queue V1 Old

104636 Completed 25/01/2010 10:20:02 25/01/2010 10:27:50

CFC Queue V1 Old

104638 Completed 25/01/2010 10:20:24 25/01/2010 10:52:39

CFC Queue V1 Old

104646 Completed 25/01/2010 10:22:42 25/01/2010 10:31:21

CFC Queue V1 Old

104647 Completed 25/01/2010 10:23:08 25/01/2010 10:35:12

CFC Queue V1 Old

104652 Completed 25/01/2010 10:23:47 25/01/2010 10:40:09

CFC Queue V1 Old

104653 Completed 25/01/2010 10:24:16 25/01/2010 10:41:12

CFC Queue V1 Old

104676 Completed 25/01/2010 10:33:51 25/01/2010 10:44:07

CFC Queue V1 Old

104687 Completed 25/01/2010 10:37:06 25/01/2010 10:55:18

CFC Queue V1 Old

104703 Completed 25/01/2010 10:45:13 25/01/2010 11:01:22

CFC Queue V1 Old

104711 Completed 25/01/2010 10:47:36 25/01/2010 10:50:01

Page 83: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 83 of 282

CFC Queue V1 Old

104718 Completed 25/01/2010 10:48:46 25/01/2010 10:50:42

CFC Queue V1 Old

104722 Completed 25/01/2010 10:49:09 25/01/2010 10:56:53

CFC Queue V1 Old

104729 Completed 25/01/2010 10:52:18 25/01/2010 11:08:02

CFC Queue V1 Old

104737 Completed 25/01/2010 10:54:21 25/01/2010 11:05:10

CFC Queue V1 Old

104739 Completed 25/01/2010 10:55:02 25/01/2010 11:10:30

CFC Queue V1 Old

104753 Completed 25/01/2010 10:56:59 25/01/2010 11:06:09

CFC Queue V1 Old

104756 Completed 25/01/2010 10:57:50 25/01/2010 11:18:34

CFC Queue V1 Old

104759 Completed 25/01/2010 10:58:21 25/01/2010 11:08:29

CFC Queue V1 Old

104764 Completed 25/01/2010 11:00:31 25/01/2010 11:10:32

CFC Queue V1 Old

104771 Completed 25/01/2010 11:03:11 25/01/2010 11:14:59

CFC Queue V1 Old

104784 Completed 25/01/2010 11:06:17 25/01/2010 11:17:01

CFC Queue V1 Old

104790 Completed 25/01/2010 11:08:41 25/01/2010 11:23:33

CFC Queue V1 Old

104805 Completed 25/01/2010 11:14:50 25/01/2010 11:31:47

CFC Queue V1 Old

104827 Completed 25/01/2010 11:24:13 25/01/2010 11:26:46

CFC Queue V1 Old

104830 Completed 25/01/2010 11:25:30 25/01/2010 11:35:42

Page 84: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 84 of 282

CFC Queue V1 Old

104834 Completed 25/01/2010 11:26:27 25/01/2010 11:36:09

CFC Queue V1 Old

104847 Completed 25/01/2010 11:30:53 25/01/2010 11:36:23

CFC Queue V1 Old

104870 Completed 25/01/2010 11:34:19 25/01/2010 11:36:00

CFC Queue V1 Old

104881 Completed 25/01/2010 11:40:15 25/01/2010 11:46:02

CFC Queue V1 Old

104914 Completed 25/01/2010 11:54:22 25/01/2010 11:55:28

CFC Queue V1 Old

104930 Completed 25/01/2010 11:58:50 25/01/2010 11:59:35

CFC Queue V1 Old

104935 Completed 25/01/2010 12:00:37 25/01/2010 12:05:13

CFC Queue V1 Old

104949 Completed 25/01/2010 12:07:37 25/01/2010 12:09:33

CFC Queue V1 Old

104953 Completed 25/01/2010 12:11:12 25/01/2010 12:15:03

CFC Queue V1 Old

104970 Completed 25/01/2010 12:17:52 25/01/2010 12:28:13

CFC Queue V1 Old

104987 Completed 25/01/2010 12:24:42 25/01/2010 12:32:12

CFC Queue V1 Old

104989 Completed 25/01/2010 12:25:29 25/01/2010 12:46:05

CFC Queue V1 Old

104990 Completed 25/01/2010 12:25:55 25/01/2010 12:52:23

CFC Queue V1 Old

104993 Completed 25/01/2010 12:27:42 25/01/2010 12:54:31

CFC Queue V1 Old

105000 Completed 25/01/2010 12:33:54 25/01/2010 13:03:35

Page 85: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 85 of 282

CFC Queue V1 Old

105003 Completed 25/01/2010 12:41:28 25/01/2010 13:03:34

CFC Queue V1 Old

105015 Completed 25/01/2010 12:55:42 25/01/2010 13:12:23

CFC Queue V1 Old

105018 Completed 25/01/2010 12:57:02 25/01/2010 13:19:57

CFC Queue V1 Old

105020 Completed 25/01/2010 12:58:58 25/01/2010 13:35:12

CFC Queue V1 Old

105026 Completed 25/01/2010 13:02:23 25/01/2010 13:27:01

CFC Queue V1 Old

105043 Completed 25/01/2010 13:18:17 25/01/2010 13:28:33

CFC Queue V1 Old

105048 Completed 25/01/2010 13:18:58 25/01/2010 13:30:20

CFC Queue V1 Old

105052 Completed 25/01/2010 13:21:01 25/01/2010 13:33:57

CFC Queue V1 Old

105062 Completed 25/01/2010 13:26:38 25/01/2010 13:35:13

CFC Queue V1 Old

105066 Completed 25/01/2010 13:28:39 25/01/2010 13:40:53

CFC Queue V1 Old

105075 Completed 25/01/2010 13:30:33 25/01/2010 13:35:35

CFC Queue V1 Old

105118 Completed 25/01/2010 13:45:34 25/01/2010 13:52:49

CFC Queue V1 Old

105119 Completed 25/01/2010 13:46:14 25/01/2010 13:58:42

CFC Queue V1 Old

105122 Completed 25/01/2010 13:51:00 25/01/2010 16:36:51

CFC Queue V1 Old

105123 Completed 25/01/2010 13:52:09 25/01/2010 13:59:15

Page 86: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 86 of 282

CFC Queue V1 Old

105132 Completed 25/01/2010 13:58:55 25/01/2010 14:05:05

CFC Queue V1 Old

105135 Completed 25/01/2010 14:01:07 25/01/2010 14:16:03

CFC Queue V1 Old

105137 Completed 25/01/2010 14:02:10 25/01/2010 14:11:47

CFC Queue V1 Old

105138 Completed 25/01/2010 14:02:48 25/01/2010 14:13:41

CFC Queue V1 Old

105140 Completed 25/01/2010 14:05:25 25/01/2010 14:14:34

CFC Queue V1 Old

105142 Completed 25/01/2010 14:06:51 25/01/2010 14:14:37

CFC Queue V1 Old

105160 Completed 25/01/2010 14:17:27 25/01/2010 14:21:29

CFC Queue V1 Old

105166 Completed 25/01/2010 14:18:47 25/01/2010 14:27:06

CFC Queue V1 Old

105174 Completed 25/01/2010 14:21:40 25/01/2010 14:44:29

CFC Queue V1 Old

105177 Completed 25/01/2010 14:23:17 25/01/2010 14:57:46

CFC Queue V1 Old

105187 Completed 25/01/2010 14:28:05 25/01/2010 14:31:39

CFC Queue V1 Old

105190 Completed 25/01/2010 14:28:41 25/01/2010 14:32:18

CFC Queue V1 Old

105192 Completed 25/01/2010 14:29:17 25/01/2010 14:42:17

CFC Queue V1 Old

105201 Completed 25/01/2010 14:33:06 25/01/2010 14:43:01

CFC Queue V1 Old

105210 Completed 25/01/2010 14:36:47 25/01/2010 14:47:35

Page 87: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 87 of 282

CFC Queue V1 Old

105215 Completed 25/01/2010 14:40:19 25/01/2010 14:58:37

CFC Queue V1 Old

105217 Completed 25/01/2010 14:40:53 25/01/2010 14:50:53

CFC Queue V1 Old

105219 Completed 25/01/2010 14:41:38 25/01/2010 14:52:12

CFC Queue V1 Old

105231 Completed 25/01/2010 14:44:30 25/01/2010 14:53:43

CFC Queue V1 Old

105235 Completed 25/01/2010 14:48:01 25/01/2010 15:07:40

CFC Queue V1 Old

105238 Completed 25/01/2010 14:50:06 25/01/2010 14:59:12

CFC Queue V1 Old

105240 Completed 25/01/2010 14:51:46 25/01/2010 15:03:55

CFC Queue V1 Old

105242 Completed 25/01/2010 14:52:08 25/01/2010 15:04:07

CFC Queue V1 Old

105243 Completed 25/01/2010 14:52:45 25/01/2010 15:09:45

CFC Queue V1 Old

105249 Completed 25/01/2010 14:56:05 25/01/2010 15:07:36

CFC Queue V1 Old

105263 Completed 25/01/2010 15:02:15 25/01/2010 15:15:19

CFC Queue V1 Old

105275 Completed 25/01/2010 15:05:39 25/01/2010 15:18:18

CFC Queue V1 Old

105282 Completed 25/01/2010 15:07:40 25/01/2010 15:25:16

CFC Queue V1 Old

105296 Completed 25/01/2010 15:15:41 25/01/2010 15:18:53

CFC Queue V1 Old

105300 Completed 25/01/2010 15:16:25 25/01/2010 15:29:52

Page 88: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 88 of 282

CFC Queue V1 Old

105301 Completed 25/01/2010 15:17:15 25/01/2010 15:26:26

CFC Queue V1 Old

105303 Completed 25/01/2010 15:18:36 25/01/2010 15:30:34

CFC Queue V1 Old

105305 Completed 25/01/2010 15:19:35 25/01/2010 15:33:37

CFC Queue V1 Old

105313 Completed 25/01/2010 15:22:53 25/01/2010 15:33:50

CFC Queue V1 Old

105316 Completed 25/01/2010 15:24:06 25/01/2010 15:37:43

CFC Queue V1 Old

105320 Completed 25/01/2010 15:27:26 25/01/2010 15:42:08

CFC Queue V1 Old

105336 Completed 25/01/2010 15:32:43 25/01/2010 15:44:16

CFC Queue V1 Old

105344 Completed 25/01/2010 15:41:18 25/01/2010 15:44:26

CFC Queue V1 Old

105345 Completed 25/01/2010 15:41:41 25/01/2010 15:52:51

CFC Queue V1 Old

105348 Completed 25/01/2010 15:42:31 25/01/2010 15:57:50

CFC Queue V1 Old

105349 Completed 25/01/2010 15:43:03 25/01/2010 16:02:35

CFC Queue V1 Old

105359 Completed 25/01/2010 15:45:11 25/01/2010 16:07:43

CFC Queue V1 Old

105363 Completed 25/01/2010 15:48:56 25/01/2010 16:13:21

CFC Queue V1 Old

105374 Completed 25/01/2010 15:54:31 25/01/2010 16:14:32

CFC Queue V1 Old

105400 Completed 25/01/2010 16:08:31 25/01/2010 16:15:35

Page 89: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 89 of 282

CFC Queue V1 Old

105407 Completed 25/01/2010 16:10:34 25/01/2010 16:18:23

CFC Queue V1 Old

105413 Completed 25/01/2010 16:16:39 25/01/2010 16:21:15

CFC Queue V1 Old

105416 Completed 25/01/2010 16:17:52 25/01/2010 16:24:11

CFC Queue V1 Old

105428 Completed 25/01/2010 16:25:09 25/01/2010 16:31:21

CFC Queue V1 Old

105439 Completed 25/01/2010 16:27:47 25/01/2010 16:37:21

CFC Queue V1 Old

105453 Completed 25/01/2010 16:33:38 25/01/2010 16:46:41

CFC Queue V1 Old

105454 Completed 25/01/2010 16:34:27 25/01/2010 16:46:28

CFC Queue V1 Old

105469 Completed 25/01/2010 16:49:23 25/01/2010 16:52:51

CFC Queue V1 Old

105494 Completed 26/01/2010 08:57:09 26/01/2010 09:03:01

CFC Queue V1 Old

105574 Completed 26/01/2010 09:45:24 26/01/2010 09:47:34

CFC Queue V1 Old

105575 Completed 26/01/2010 09:45:41 26/01/2010 09:48:25

CFC Queue V1 Old

105591 Completed 26/01/2010 09:51:58 26/01/2010 09:54:32

CFC Queue V1 Old

105595 Completed 26/01/2010 09:54:31 26/01/2010 09:55:59

CFC Queue V1 Old

105660 Completed 26/01/2010 10:24:50 26/01/2010 10:26:56

CFC Queue V1 Old

105687 Completed 26/01/2010 10:39:31 26/01/2010 10:40:26

Page 90: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 90 of 282

CFC Queue V1 Old

105743 Completed 26/01/2010 11:18:16 26/01/2010 11:32:15

CFC Queue V1 Old

105751 Completed 26/01/2010 11:22:57 26/01/2010 11:32:47

CFC Queue V1 Old

105774 Completed 26/01/2010 11:30:22 26/01/2010 11:38:33

CFC Queue V1 Old

105794 Completed 26/01/2010 11:38:22 26/01/2010 11:44:42

CFC Queue V1 Old

105800 Completed 26/01/2010 11:40:19 26/01/2010 11:48:44

CFC Queue V1 Old

105805 Completed 26/01/2010 11:41:18 26/01/2010 11:50:29

CFC Queue V1 Old

105810 Completed 26/01/2010 11:44:12 26/01/2010 11:47:04

CFC Queue V1 Old

105835 Completed 26/01/2010 11:52:08 26/01/2010 11:54:55

CFC Queue V1 Old

105839 Completed 26/01/2010 11:56:41 26/01/2010 12:00:37

CFC Queue V1 Old

105849 Completed 26/01/2010 12:04:00 26/01/2010 12:05:02

CFC Queue V1 Old

105853 Completed 26/01/2010 12:06:32 26/01/2010 12:14:41

CFC Queue V1 Old

105856 Completed 26/01/2010 12:08:32 26/01/2010 12:27:18

CFC Queue V1 Old

105891 Completed 26/01/2010 12:29:30 26/01/2010 12:37:28

CFC Queue V1 Old

105913 Completed 26/01/2010 12:40:35 26/01/2010 12:51:33

CFC Queue V1 Old

105916 Completed 26/01/2010 12:42:25 26/01/2010 12:44:46

Page 91: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 91 of 282

CFC Queue V1 Old

105923 Completed 26/01/2010 12:47:06 26/01/2010 12:50:26

CFC Queue V1 Old

105925 Completed 26/01/2010 12:47:59 26/01/2010 13:02:09

CFC Queue V1 Old

105927 Completed 26/01/2010 12:49:00 26/01/2010 13:01:25

CFC Queue V1 Old

105929 Completed 26/01/2010 12:50:06 26/01/2010 13:05:40

CFC Queue V1 Old

105934 Completed 26/01/2010 12:52:32 26/01/2010 13:04:52

CFC Queue V1 Old

105938 Completed 26/01/2010 12:53:41 26/01/2010 13:16:42

CFC Queue V1 Old

105943 Completed 26/01/2010 12:56:57 26/01/2010 13:06:12

CFC Queue V1 Old

105952 Completed 26/01/2010 13:02:06 26/01/2010 13:12:54

CFC Queue V1 Old

105970 Completed 26/01/2010 13:07:34 26/01/2010 13:25:27

CFC Queue V1 Old

105974 Completed 26/01/2010 13:07:59 26/01/2010 13:14:00

CFC Queue V1 Old

105978 Completed 26/01/2010 13:10:56 26/01/2010 13:36:17

CFC Queue V1 Old

105979 Completed 26/01/2010 13:11:21 26/01/2010 13:16:29

CFC Queue V1 Old

106005 Completed 26/01/2010 13:24:04 26/01/2010 13:27:07

CFC Queue V1 Old

106010 Completed 26/01/2010 13:25:56 26/01/2010 13:41:02

CFC Queue V1 Old

106014 Completed 26/01/2010 13:26:34 26/01/2010 13:36:19

Page 92: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 92 of 282

CFC Queue V1 Old

106018 Completed 26/01/2010 13:28:24 26/01/2010 13:40:35

CFC Queue V1 Old

106027 Completed 26/01/2010 13:31:21 26/01/2010 13:49:15

CFC Queue V1 Old

106036 Completed 26/01/2010 13:37:16 26/01/2010 13:44:17

CFC Queue V1 Old

106053 Completed 26/01/2010 13:40:30 26/01/2010 13:49:26

CFC Queue V1 Old

106055 Completed 26/01/2010 13:41:20 26/01/2010 13:57:17

CFC Queue V1 Old

106076 Completed 26/01/2010 13:45:37 26/01/2010 13:54:25

CFC Queue V1 Old

106081 Completed 26/01/2010 13:46:54 26/01/2010 13:59:13

CFC Queue V1 Old

106093 Completed 26/01/2010 13:50:36 26/01/2010 14:07:09

CFC Queue V1 Old

106099 Completed 26/01/2010 13:52:43 26/01/2010 14:07:32

CFC Queue V1 Old

106120 Completed 26/01/2010 13:59:48 26/01/2010 14:05:06

CFC Queue V1 Old

106123 Completed 26/01/2010 14:00:22 26/01/2010 14:11:38

CFC Queue V1 Old

106136 Completed 26/01/2010 14:11:22 26/01/2010 14:17:10

CFC Queue V1 Old

106141 Completed 26/01/2010 14:13:11 26/01/2010 14:27:29

CFC Queue V1 Old

106144 Completed 26/01/2010 14:14:49 26/01/2010 14:16:42

CFC Queue V1 Old

106164 Completed 26/01/2010 14:24:45 26/01/2010 14:33:20

Page 93: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 93 of 282

CFC Queue V1 Old

106166 Completed 26/01/2010 14:25:12 26/01/2010 14:37:04

CFC Queue V1 Old

106176 Completed 26/01/2010 14:31:01 26/01/2010 14:43:15

CFC Queue V1 Old

106178 Completed 26/01/2010 14:31:30 26/01/2010 14:51:24

CFC Queue V1 Old

106182 Completed 26/01/2010 14:33:26 26/01/2010 14:55:17

CFC Queue V1 Old

106185 Completed 26/01/2010 14:35:11 26/01/2010 14:37:40

CFC Queue V1 Old

106187 Completed 26/01/2010 14:36:23 26/01/2010 15:00:51

CFC Queue V1 Old

106192 Completed 26/01/2010 14:37:32 26/01/2010 14:56:49

CFC Queue V1 Old

106205 Completed 26/01/2010 14:41:16 26/01/2010 14:59:48

CFC Queue V1 Old

106210 Completed 26/01/2010 14:41:44 26/01/2010 15:03:14

CFC Queue V1 Old

106225 Completed 26/01/2010 14:48:02 26/01/2010 15:04:37

CFC Queue V1 Old

106239 Completed 26/01/2010 14:59:33 26/01/2010 15:08:33

CFC Queue V1 Old

106249 Completed 26/01/2010 15:05:28 26/01/2010 15:13:49

CFC Queue V1 Old

106256 Completed 26/01/2010 15:11:03 26/01/2010 15:16:12

CFC Queue V1 Old

106290 Completed 26/01/2010 15:26:15 26/01/2010 15:35:28

CFC Queue V1 Old

106297 Completed 26/01/2010 15:30:43 26/01/2010 15:36:55

Page 94: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 94 of 282

CFC Queue V1 Old

106301 Completed 26/01/2010 15:35:02 26/01/2010 15:43:20

CFC Queue V1 Old

106342 Completed 26/01/2010 16:13:55 26/01/2010 16:17:19

CFC Queue V1 Old

106380 Completed 26/01/2010 16:42:08 26/01/2010 16:56:41

CFC Queue V1 Old

106434 Completed 27/01/2010 09:32:59 27/01/2010 09:34:57

CFC Queue V1 Old

106437 Completed 27/01/2010 09:33:44 27/01/2010 09:38:19

CFC Queue V1 Old

106443 Completed 27/01/2010 09:34:02 27/01/2010 09:39:34

CFC Queue V1 Old

106444 Completed 27/01/2010 09:34:21 27/01/2010 09:46:25

CFC Queue V1 Old

106451 Completed 27/01/2010 09:38:49 27/01/2010 09:49:30

CFC Queue V1 Old

106459 Completed 27/01/2010 09:42:15 27/01/2010 09:55:48

CFC Queue V1 Old

106489 Completed 27/01/2010 09:53:59 27/01/2010 10:00:48

CFC Queue V1 Old

106518 Completed 27/01/2010 10:03:01 27/01/2010 10:03:21

CFC Queue V1 Old

106521 Completed 27/01/2010 10:06:43 27/01/2010 10:07:56

CFC Queue V1 Old

106523 Completed 27/01/2010 10:07:02 27/01/2010 10:14:02

CFC Queue V1 Old

106541 Completed 27/01/2010 10:12:49 27/01/2010 10:22:29

CFC Queue V1 Old

106572 Completed 27/01/2010 10:32:46 27/01/2010 10:37:52

Page 95: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 95 of 282

CFC Queue V1 Old

106573 Completed 27/01/2010 10:33:05 27/01/2010 10:38:24

CFC Queue V1 Old

106574 Completed 27/01/2010 10:33:31 27/01/2010 10:43:11

CFC Queue V1 Old

106580 Completed 27/01/2010 10:37:58 27/01/2010 10:45:06

CFC Queue V1 Old

106589 Completed 27/01/2010 10:42:56 27/01/2010 10:47:02

CFC Queue V1 Old

106691 Completed 27/01/2010 11:39:20 27/01/2010 11:59:57

CFC Queue V1 Old

106701 Completed 27/01/2010 11:45:39 27/01/2010 11:46:35

CFC Queue V1 Old

106702 Completed 27/01/2010 11:46:37 27/01/2010 11:52:12

CFC Queue V1 Old

106708 Completed 27/01/2010 11:47:05 27/01/2010 11:51:47

CFC Queue V1 Old

106720 Completed 27/01/2010 11:53:43 27/01/2010 11:56:38

CFC Queue V1 Old

106734 Completed 27/01/2010 12:04:52 27/01/2010 12:07:21

CFC Queue V1 Old

106737 Completed 27/01/2010 12:05:46 27/01/2010 12:10:05

CFC Queue V1 Old

106748 Completed 27/01/2010 12:11:22 27/01/2010 12:16:05

CFC Queue V1 Old

106757 Completed 27/01/2010 12:14:29 27/01/2010 12:20:00

CFC Queue V1 Old

106758 Completed 27/01/2010 12:14:46 27/01/2010 12:20:12

CFC Queue V1 Old

106761 Completed 27/01/2010 12:18:53 27/01/2010 12:20:54

Page 96: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 96 of 282

CFC Queue V1 Old

106762 Completed 27/01/2010 12:19:17 27/01/2010 12:27:27

CFC Queue V1 Old

106775 Completed 27/01/2010 12:30:41 27/01/2010 12:38:03

CFC Queue V1 Old

106790 Completed 27/01/2010 12:37:57 27/01/2010 12:38:28

CFC Queue V1 Old

106805 Completed 27/01/2010 12:43:31 27/01/2010 12:45:11

CFC Queue V1 Old

106822 Completed 27/01/2010 12:56:37 27/01/2010 12:58:12

CFC Queue V1 Old

106827 Completed 27/01/2010 12:59:30 27/01/2010 13:05:32

CFC Queue V1 Old

106845 Completed 27/01/2010 13:07:27 27/01/2010 13:25:03

CFC Queue V1 Old

106854 Completed 27/01/2010 13:21:53 27/01/2010 13:25:16

CFC Queue V1 Old

106858 Completed 27/01/2010 13:24:33 27/01/2010 13:54:25

CFC Queue V1 Old

106861 Completed 27/01/2010 13:26:11 27/01/2010 13:27:58

CFC Queue V1 Old

106869 Completed 27/01/2010 13:36:52 27/01/2010 13:46:57

CFC Queue V1 Old

106892 Completed 27/01/2010 13:49:20 27/01/2010 13:53:23

CFC Queue V1 Old

106896 Completed 27/01/2010 13:50:45 27/01/2010 14:06:25

CFC Queue V1 Old

106901 Completed 27/01/2010 13:53:57 27/01/2010 14:06:48

CFC Queue V1 Old

106907 Completed 27/01/2010 13:56:13 27/01/2010 13:57:06

Page 97: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 97 of 282

CFC Queue V1 Old

106910 Completed 27/01/2010 13:58:32 27/01/2010 14:02:29

CFC Queue V1 Old

106913 Completed 27/01/2010 13:59:46 27/01/2010 14:11:18

CFC Queue V1 Old

106920 Completed 27/01/2010 14:07:32 27/01/2010 14:08:42

CFC Queue V1 Old

106931 Completed 27/01/2010 14:14:38 27/01/2010 14:16:27

CFC Queue V1 Old

106950 Completed 27/01/2010 14:32:33 27/01/2010 14:36:35

CFC Queue V1 Old

106973 Completed 27/01/2010 14:42:47 27/01/2010 14:47:25

CFC Queue V1 Old

106977 Completed 27/01/2010 14:46:47 27/01/2010 14:50:52

CFC Queue V1 Old

106983 Completed 27/01/2010 14:52:13 27/01/2010 14:57:17

CFC Queue V1 Old

106985 Completed 27/01/2010 14:53:53 27/01/2010 15:02:05

CFC Queue V1 Old

106999 Completed 27/01/2010 15:01:51 27/01/2010 15:09:18

CFC Queue V1 Old

107009 Completed 27/01/2010 15:11:16 27/01/2010 15:15:14

CFC Queue V1 Old

107020 Completed 27/01/2010 15:20:04 27/01/2010 15:21:17

CFC Queue V1 Old

107023 Completed 27/01/2010 15:21:20 27/01/2010 15:31:55

CFC Queue V1 Old

107030 Completed 27/01/2010 15:30:07 27/01/2010 15:32:46

CFC Queue V1 Old

107032 Completed 27/01/2010 15:30:45 27/01/2010 15:43:46

Page 98: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 98 of 282

CFC Queue V1 Old

107033 Completed 27/01/2010 15:31:59 27/01/2010 15:49:30

CFC Queue V1 Old

107038 Completed 27/01/2010 15:32:45 27/01/2010 15:53:01

CFC Queue V1 Old

107040 Completed 27/01/2010 15:33:09 27/01/2010 16:04:06

CFC Queue V1 Old

107055 Completed 27/01/2010 15:42:23 27/01/2010 16:04:22

CFC Queue V1 Old

107057 Completed 27/01/2010 15:42:47 27/01/2010 16:09:24

CFC Queue V1 Old

107093 Completed 27/01/2010 16:07:51 27/01/2010 16:09:34

CFC Queue V1 Old

107115 Completed 27/01/2010 16:22:10 27/01/2010 16:29:18

CFC Queue V1 Old

107121 Completed 27/01/2010 16:24:44 28/01/2010 08:53:18

CFC Queue V1 Old

107200 Completed 28/01/2010 09:18:54 28/01/2010 09:43:06

CFC Queue V1 Old

107228 Completed 28/01/2010 09:35:12 28/01/2010 09:40:51

CFC Queue V1 Old

107240 Completed 28/01/2010 09:38:21 28/01/2010 09:43:55

CFC Queue V1 Old

107242 Completed 28/01/2010 09:39:25 28/01/2010 09:43:33

CFC Queue V1 Old

107254 Completed 28/01/2010 09:44:30 28/01/2010 09:48:38

CFC Queue V1 Old

107257 Completed 28/01/2010 09:46:27 28/01/2010 09:57:45

CFC Queue V1 Old

107260 Completed 28/01/2010 09:47:56 28/01/2010 10:02:36

Page 99: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 99 of 282

CFC Queue V1 Old

107271 Completed 28/01/2010 09:52:17 28/01/2010 10:03:59

CFC Queue V1 Old

107280 Completed 28/01/2010 09:56:45 28/01/2010 10:07:32

CFC Queue V1 Old

107281 Completed 28/01/2010 09:57:05 28/01/2010 10:16:12

CFC Queue V1 Old

107306 Completed 28/01/2010 10:08:40 28/01/2010 10:19:07

CFC Queue V1 Old

107307 Completed 28/01/2010 10:10:36 28/01/2010 10:19:23

CFC Queue V1 Old

107308 Completed 28/01/2010 10:11:22 28/01/2010 10:29:37

CFC Queue V1 Old

107321 Completed 28/01/2010 10:15:55 28/01/2010 10:24:35

CFC Queue V1 Old

107335 Completed 28/01/2010 10:19:43 28/01/2010 10:21:53

CFC Queue V1 Old

107338 Completed 28/01/2010 10:21:59 28/01/2010 10:24:51

CFC Queue V1 Old

107339 Completed 28/01/2010 10:22:51 28/01/2010 10:41:36

CFC Queue V1 Old

107398 Completed 28/01/2010 10:52:05 28/01/2010 10:59:53

CFC Queue V1 Old

107402 Completed 28/01/2010 10:52:38 28/01/2010 11:00:55

CFC Queue V1 Old

107407 Completed 28/01/2010 11:01:01 28/01/2010 11:11:52

CFC Queue V1 Old

107417 Completed 28/01/2010 11:06:44 28/01/2010 11:13:42

CFC Queue V1 Old

107437 Completed 28/01/2010 11:25:39 28/01/2010 11:34:20

Page 100: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 100 of 282

CFC Queue V1 Old

107485 Completed 28/01/2010 11:53:27 28/01/2010 11:56:20

CFC Queue V1 Old

107489 Completed 28/01/2010 11:54:50 28/01/2010 11:56:37

CFC Queue V1 Old

107493 Completed 28/01/2010 11:56:35 28/01/2010 11:59:46

CFC Queue V1 Old

107501 Completed 28/01/2010 12:00:06 28/01/2010 12:05:21

CFC Queue V1 Old

107505 Completed 28/01/2010 12:04:19 28/01/2010 12:09:23

CFC Queue V1 Old

107508 Completed 28/01/2010 12:07:54 28/01/2010 12:30:30

CFC Queue V1 Old

107512 Completed 28/01/2010 12:09:57 28/01/2010 12:13:44

CFC Queue V1 Old

107522 Completed 28/01/2010 12:16:05 28/01/2010 12:35:34

CFC Queue V1 Old

107523 Completed 28/01/2010 12:16:25 28/01/2010 12:41:56

CFC Queue V1 Old

107524 Completed 28/01/2010 12:18:33 28/01/2010 12:41:50

CFC Queue V1 Old

107534 Completed 28/01/2010 12:27:17 28/01/2010 12:45:30

CFC Queue V1 Old

107538 Completed 28/01/2010 12:31:10 28/01/2010 12:49:48

CFC Queue V1 Old

107551 Completed 28/01/2010 12:44:34 28/01/2010 12:56:28

CFC Queue V1 Old

107569 Completed 28/01/2010 12:55:24 28/01/2010 13:01:37

CFC Queue V1 Old

107578 Completed 28/01/2010 13:01:06 28/01/2010 13:04:06

Page 101: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 101 of 282

CFC Queue V1 Old

107589 Completed 28/01/2010 13:10:06 28/01/2010 13:26:27

CFC Queue V1 Old

107627 Completed 28/01/2010 13:33:15 28/01/2010 13:38:23

CFC Queue V1 Old

107633 Completed 28/01/2010 13:35:51 28/01/2010 13:48:18

CFC Queue V1 Old

107650 Completed 28/01/2010 13:47:28 28/01/2010 13:51:32

CFC Queue V1 Old

107655 Completed 28/01/2010 13:53:03 28/01/2010 13:54:03

CFC Queue V1 Old

107656 Completed 28/01/2010 13:53:29 28/01/2010 14:07:40

CFC Queue V1 Old

107666 Completed 28/01/2010 14:01:13 28/01/2010 14:14:23

CFC Queue V1 Old

107673 Completed 28/01/2010 14:09:56 28/01/2010 14:20:22

CFC Queue V1 Old

107682 Completed 28/01/2010 14:13:32 28/01/2010 14:21:16

CFC Queue V1 Old

107704 Completed 28/01/2010 14:32:10 28/01/2010 14:35:55

CFC Queue V1 Old

107705 Completed 28/01/2010 14:32:40 28/01/2010 14:40:08

CFC Queue V1 Old

107706 Completed 28/01/2010 14:33:55 28/01/2010 14:40:19

CFC Queue V1 Old

107717 Completed 28/01/2010 14:38:14 28/01/2010 14:44:20

CFC Queue V1 Old

107737 Completed 28/01/2010 14:50:23 28/01/2010 14:56:10

CFC Queue V1 Old

107739 Completed 28/01/2010 14:51:32 28/01/2010 14:56:44

Page 102: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 102 of 282

CFC Queue V1 Old

107746 Completed 28/01/2010 14:57:00 28/01/2010 15:00:39

CFC Queue V1 Old

107749 Completed 28/01/2010 14:57:41 28/01/2010 15:07:14

CFC Queue V1 Old

107752 Completed 28/01/2010 14:58:17 28/01/2010 15:08:40

CFC Queue V1 Old

107760 Completed 28/01/2010 15:00:03 28/01/2010 15:13:14

CFC Queue V1 Old

107762 Completed 28/01/2010 15:01:42 28/01/2010 15:17:15

CFC Queue V1 Old

107764 Completed 28/01/2010 15:04:20 28/01/2010 15:21:03

CFC Queue V1 Old

107769 Completed 28/01/2010 15:13:10 28/01/2010 15:27:18

CFC Queue V1 Old

107787 Completed 28/01/2010 15:23:46 28/01/2010 15:31:33

CFC Queue V1 Old

107793 Completed 28/01/2010 15:30:06 28/01/2010 15:40:09

CFC Queue V1 Old

107811 Completed 28/01/2010 15:44:37 28/01/2010 15:47:51

CFC Queue V1 Old

107812 Completed 28/01/2010 15:45:00 28/01/2010 15:53:13

CFC Queue V1 Old

107825 Completed 28/01/2010 15:53:19 28/01/2010 15:58:28

CFC Queue V1 Old

107826 Completed 28/01/2010 15:55:25 28/01/2010 16:06:53

CFC Queue V1 Old

107924 Completed 29/01/2010 09:21:41 29/01/2010 09:25:37

CFC Queue V1 Old

107927 Completed 29/01/2010 09:23:47 29/01/2010 09:29:12

Page 103: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 103 of 282

CFC Queue V1 Old

107932 Completed 29/01/2010 09:27:09 29/01/2010 09:36:05

CFC Queue V1 Old

107934 Completed 29/01/2010 09:27:24 29/01/2010 09:38:11

CFC Queue V1 Old

107937 Completed 29/01/2010 09:30:27 29/01/2010 09:43:34

CFC Queue V1 Old

107964 Completed 29/01/2010 09:43:51 29/01/2010 09:47:46

CFC Queue V1 Old

107970 Completed 29/01/2010 09:45:33 29/01/2010 09:49:42

CFC Queue V1 Old

107974 Completed 29/01/2010 09:47:10 29/01/2010 09:49:53

CFC Queue V1 Old

107991 Completed 29/01/2010 09:53:37 29/01/2010 09:56:37

CFC Queue V1 Old

107994 Completed 29/01/2010 09:54:06 29/01/2010 09:58:22

CFC Queue V1 Old

107996 Completed 29/01/2010 09:54:57 29/01/2010 10:00:22

CFC Queue V1 Old

108039 Completed 29/01/2010 10:17:53 29/01/2010 10:28:08

CFC Queue V1 Old

108043 Completed 29/01/2010 10:20:47 29/01/2010 10:26:11

CFC Queue V1 Old

108076 Completed 29/01/2010 10:39:40 29/01/2010 10:44:35

CFC Queue V1 Old

108080 Completed 29/01/2010 10:41:17 29/01/2010 10:54:08

CFC Queue V1 Old

108089 Completed 29/01/2010 10:51:30 29/01/2010 10:56:37

CFC Queue V1 Old

108102 Completed 29/01/2010 10:56:34 29/01/2010 11:01:28

Page 104: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 104 of 282

CFC Queue V1 Old

108108 Completed 29/01/2010 10:59:46 29/01/2010 11:04:41

CFC Queue V1 Old

108111 Completed 29/01/2010 11:02:08 29/01/2010 11:05:46

CFC Queue V1 Old

108119 Completed 29/01/2010 11:06:32 29/01/2010 11:11:36

CFC Queue V1 Old

108122 Completed 29/01/2010 11:07:48 29/01/2010 11:18:49

CFC Queue V1 Old

108123 Completed 29/01/2010 11:08:42 29/01/2010 11:09:46

CFC Queue V1 Old

108149 Completed 29/01/2010 11:28:32 29/01/2010 11:32:29

CFC Queue V1 Old

108152 Completed 29/01/2010 11:30:10 29/01/2010 11:35:23

CFC Queue V1 Old

108159 Completed 29/01/2010 11:31:48 29/01/2010 11:36:05

CFC Queue V1 Old

108163 Completed 29/01/2010 11:33:30 29/01/2010 11:40:19

CFC Queue V1 Old

108164 Completed 29/01/2010 11:34:32 29/01/2010 11:43:46

CFC Queue V1 Old

108182 Completed 29/01/2010 11:45:34 29/01/2010 11:48:23

CFC Queue V1 Old

108184 Completed 29/01/2010 11:46:21 29/01/2010 11:54:07

CFC Queue V1 Old

108185 Completed 29/01/2010 11:47:03 29/01/2010 11:58:20

CFC Queue V1 Old

108186 Completed 29/01/2010 11:47:35 29/01/2010 12:00:54

CFC Queue V1 Old

108203 Completed 29/01/2010 11:58:34 29/01/2010 12:03:21

Page 105: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 105 of 282

CFC Queue V1 Old

108204 Completed 29/01/2010 11:58:59 29/01/2010 12:05:07

CFC Queue V1 Old

108215 Completed 29/01/2010 12:02:51 29/01/2010 12:07:01

CFC Queue V1 Old

108219 Completed 29/01/2010 12:03:26 29/01/2010 12:09:06

CFC Queue V1 Old

108223 Completed 29/01/2010 12:07:15 29/01/2010 12:09:44

CFC Queue V1 Old

108232 Completed 29/01/2010 12:14:52 29/01/2010 12:22:21

CFC Queue V1 Old

108247 Completed 29/01/2010 12:21:24 29/01/2010 12:23:29

CFC Queue V1 Old

108248 Completed 29/01/2010 12:21:43 29/01/2010 12:24:24

CFC Queue V1 Old

108258 Completed 29/01/2010 12:29:11 29/01/2010 12:36:32

CFC Queue V1 Old

108259 Completed 29/01/2010 12:34:34 29/01/2010 12:36:48

CFC Queue V1 Old

108262 Completed 29/01/2010 12:37:54 29/01/2010 12:40:17

CFC Queue V1 Old

108263 Completed 29/01/2010 12:38:14 29/01/2010 12:44:53

CFC Queue V1 Old

108270 Completed 29/01/2010 12:42:37 29/01/2010 12:50:17

CFC Queue V1 Old

108271 Completed 29/01/2010 12:43:53 29/01/2010 12:50:44

CFC Queue V1 Old

108272 Completed 29/01/2010 12:44:36 29/01/2010 12:54:15

CFC Queue V1 Old

108276 Completed 29/01/2010 12:46:08 29/01/2010 13:02:27

Page 106: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 106 of 282

CFC Queue V1 Old

108280 Completed 29/01/2010 12:47:32 29/01/2010 13:03:33

CFC Queue V1 Old

108283 Completed 29/01/2010 12:50:04 29/01/2010 13:05:02

CFC Queue V1 Old

108285 Completed 29/01/2010 12:50:36 29/01/2010 13:11:23

CFC Queue V1 Old

108290 Completed 29/01/2010 12:53:36 29/01/2010 13:12:47

CFC Queue V1 Old

108292 Completed 29/01/2010 12:54:23 29/01/2010 13:19:04

CFC Queue V1 Old

108302 Completed 29/01/2010 13:02:51 29/01/2010 13:20:45

CFC Queue V1 Old

108321 Completed 29/01/2010 13:14:51 29/01/2010 13:27:36

CFC Queue V1 Old

108335 Completed 29/01/2010 13:19:11 29/01/2010 13:29:06

CFC Queue V1 Old

108339 Completed 29/01/2010 13:20:31 29/01/2010 13:39:39

CFC Queue V1 Old

108340 Completed 29/01/2010 13:21:21 29/01/2010 13:42:26

CFC Queue V1 Old

108341 Completed 29/01/2010 13:22:41 29/01/2010 13:51:29

CFC Queue V1 Old

108346 Completed 29/01/2010 13:24:11 29/01/2010 13:35:55

CFC Queue V1 Old

108366 Completed 29/01/2010 13:32:16 29/01/2010 13:40:07

CFC Queue V1 Old

108399 Completed 29/01/2010 13:49:41 29/01/2010 14:00:58

CFC Queue V1 Old

108403 Completed 29/01/2010 13:51:40 29/01/2010 14:01:39

Page 107: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 107 of 282

CFC Queue V1 Old

108412 Completed 29/01/2010 14:00:49 29/01/2010 14:13:41

CFC Queue V1 Old

108413 Completed 29/01/2010 14:01:19 29/01/2010 14:13:25

CFC Queue V1 Old

108446 Completed 29/01/2010 14:21:34 29/01/2010 14:25:49

CFC Queue V1 Old

108449 Completed 29/01/2010 14:22:04 29/01/2010 14:26:21

CFC Queue V1 Old

108452 Completed 29/01/2010 14:25:05 29/01/2010 14:29:59

CFC Queue V1 Old

108456 Completed 29/01/2010 14:27:31 29/01/2010 14:38:25

CFC Queue V1 Old

108459 Completed 29/01/2010 14:28:35 29/01/2010 14:39:17

CFC Queue V1 Old

108462 Completed 29/01/2010 14:31:27 29/01/2010 14:41:29

CFC Queue V1 Old

108467 Completed 29/01/2010 14:35:11 29/01/2010 14:44:46

CFC Queue V1 Old

108472 Completed 29/01/2010 14:38:28 29/01/2010 14:48:00

CFC Queue V1 Old

108473 Completed 29/01/2010 14:39:49 29/01/2010 15:20:00

CFC Queue V1 Old

108477 Completed 29/01/2010 14:42:51 29/01/2010 14:49:32

CFC Queue V1 Old

108478 Completed 29/01/2010 14:43:17 29/01/2010 14:54:47

CFC Queue V1 Old

108493 Completed 29/01/2010 14:52:26 29/01/2010 14:57:09

CFC Queue V1 Old

108494 Completed 29/01/2010 14:54:50 29/01/2010 14:59:50

Page 108: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 108 of 282

CFC Queue V1 Old

108498 Completed 29/01/2010 14:57:30 29/01/2010 15:02:26

CFC Queue V1 Old

108509 Completed 29/01/2010 15:03:35 29/01/2010 15:06:37

CFC Queue V1 Old

108517 Completed 29/01/2010 15:07:39 29/01/2010 15:10:15

CFC Queue V1 Old

108556 Completed 29/01/2010 15:40:06 29/01/2010 16:12:10

CFC Queue V1 Old

108592 Completed 29/01/2010 15:58:24 29/01/2010 16:07:38

CFC Queue V1 Old

108616 Completed 29/01/2010 16:08:55 29/01/2010 16:12:25

CFC Queue V1 Old

108623 Completed 29/01/2010 16:13:43 29/01/2010 16:19:11

CFC Queue V1 Old

108624 Completed 29/01/2010 16:16:08 29/01/2010 16:21:42

CFC Queue V1 Old

108628 Completed 29/01/2010 16:17:43 29/01/2010 16:23:28

CFC Queue V1 Old

108634 Completed 29/01/2010 16:20:16 29/01/2010 16:30:19

CFC Queue V1 Old

108645 Completed 29/01/2010 16:24:45 29/01/2010 16:36:34

CFC Queue V1 Old

108646 Completed 29/01/2010 16:25:16 29/01/2010 16:44:47

CFC Queue V1 Old

108651 Completed 29/01/2010 16:31:32 29/01/2010 16:55:14

1423Clinical Waste 90145 Completed 04/01/2010 09:39:03 05/01/2010 15:24:26Clinical Waste 90315 Completed 04/01/2010 10:14:42 11/01/2010 16:12:40Clinical Waste 90336 Completed 04/01/2010 10:18:19 11/01/2010 16:13:16Clinical Waste 90404 Completed 04/01/2010 10:35:36 05/01/2010 15:23:38

Total Interactions for CFC Queue V1 Old =

Page 109: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 109 of 282

Clinical Waste 90407 Completed 04/01/2010 10:35:54 12/01/2010 08:06:19Clinical Waste 90418 Completed 04/01/2010 10:37:22 12/01/2010 08:07:38Clinical Waste 90563 Completed 04/01/2010 11:08:09 05/01/2010 15:18:44Clinical Waste 90922 Completed 04/01/2010 13:02:40 05/01/2010 15:22:27Clinical Waste 91121 Completed 04/01/2010 14:26:25 05/01/2010 09:37:48Clinical Waste 91336 Completed 04/01/2010 15:34:59 05/01/2010 15:17:00Clinical Waste 91362 Completed 04/01/2010 15:43:08 05/01/2010 15:16:01Clinical Waste 91527 Completed 05/01/2010 09:03:44 12/01/2010 08:08:45Clinical Waste 91560 Completed 05/01/2010 09:21:19 11/01/2010 16:10:01Clinical Waste 91624 Completed 05/01/2010 09:52:57 12/01/2010 08:08:13Clinical Waste 91784 Completed 05/01/2010 10:58:13 06/01/2010 15:35:01Clinical Waste 92599 Completed 06/01/2010 09:54:09 12/01/2010 08:09:49Clinical Waste 92659 Completed 06/01/2010 10:09:43 11/01/2010 16:03:55Clinical Waste 92717 Completed 06/01/2010 10:31:17 12/01/2010 08:10:28Clinical Waste 92765 Completed 06/01/2010 10:54:00 12/01/2010 08:11:08Clinical Waste 93297 Completed 06/01/2010 15:44:12 12/01/2010 08:11:43Clinical Waste 93490 Completed 07/01/2010 09:14:57 11/01/2010 08:46:09Clinical Waste 93572 Completed 07/01/2010 09:39:16 12/01/2010 08:14:45Clinical Waste 93575 Completed 07/01/2010 09:39:41 12/01/2010 08:15:14Clinical Waste 93722 Completed 07/01/2010 10:25:13 12/01/2010 08:15:48Clinical Waste 94130 Completed 07/01/2010 13:08:38 12/01/2010 08:16:30Clinical Waste 94578 Completed 08/01/2010 08:46:17 11/01/2010 16:08:51Clinical Waste 94591 Completed 08/01/2010 08:59:59 12/01/2010 08:17:04Clinical Waste 94765 Completed 08/01/2010 10:14:32 12/01/2010 08:21:07Clinical Waste 94984 Completed 08/01/2010 11:47:42 12/01/2010 08:23:33Clinical Waste 95035 Completed 08/01/2010 12:08:47 11/01/2010 16:09:25Clinical Waste 95376 Completed 11/01/2010 08:37:56 18/01/2010 15:20:03Clinical Waste 95563 Completed 11/01/2010 09:45:30 18/01/2010 15:19:41Clinical Waste 95635 Completed 11/01/2010 10:09:15 18/01/2010 14:50:08Clinical Waste 95720 Completed 11/01/2010 10:36:32 22/01/2010 11:22:22Clinical Waste 95893 Completed 11/01/2010 11:29:57 18/01/2010 14:39:34

Page 110: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 110 of 282

Clinical Waste 95954 Completed 11/01/2010 11:49:28 14/01/2010 11:33:47Clinical Waste 95980 Completed 11/01/2010 11:56:44 18/01/2010 15:19:13Clinical Waste 96294 Completed 11/01/2010 14:21:05 18/01/2010 14:51:05Clinical Waste 96298 Completed 11/01/2010 14:23:48 18/01/2010 15:18:23Clinical Waste 96321 Completed 11/01/2010 14:34:29 18/01/2010 15:15:36Clinical Waste 96371 Completed 11/01/2010 15:06:20 18/01/2010 14:51:35Clinical Waste 96407 Completed 11/01/2010 15:18:13 18/01/2010 14:52:02Clinical Waste 96436 Completed 11/01/2010 15:30:12 18/01/2010 14:57:38Clinical Waste 96718 Completed 12/01/2010 09:46:29 18/01/2010 14:57:11Clinical Waste 96740 Completed 12/01/2010 09:59:56 18/01/2010 14:54:16Clinical Waste 97239 Completed 12/01/2010 13:29:50 18/01/2010 14:53:49Clinical Waste 97298 Completed 12/01/2010 14:06:36 18/01/2010 14:47:54Clinical Waste 97550 Completed 12/01/2010 16:24:13 18/01/2010 14:53:25Clinical Waste 97743 Completed 13/01/2010 10:31:23 18/01/2010 14:49:18Clinical Waste 97889 Completed 13/01/2010 11:38:41 18/01/2010 15:20:26Clinical Waste 97936 Completed 13/01/2010 12:04:24 18/01/2010 15:21:20Clinical Waste 97970 Completed 13/01/2010 12:27:19 18/01/2010 14:47:17Clinical Waste 98130 Completed 13/01/2010 14:00:37 25/01/2010 10:56:13Clinical Waste 98239 Completed 13/01/2010 14:52:40 25/01/2010 11:00:32Clinical Waste 98425 Completed 14/01/2010 09:15:29 18/01/2010 14:52:30Clinical Waste 98482 Completed 14/01/2010 09:42:27 18/01/2010 15:21:43Clinical Waste 98543 Completed 14/01/2010 10:18:01 18/01/2010 15:22:06Clinical Waste 99110 Completed 14/01/2010 15:21:54 18/01/2010 14:53:01Clinical Waste 99169 Completed 14/01/2010 15:55:51 26/01/2010 10:37:35Clinical Waste 99296 Completed 15/01/2010 09:20:16 18/01/2010 15:22:54Clinical Waste 99300 Completed 15/01/2010 09:21:04 18/01/2010 15:22:29Clinical Waste 99592 Completed 15/01/2010 11:54:54 18/01/2010 15:23:17Clinical Waste 99777 Completed 15/01/2010 13:43:50 26/01/2010 10:46:10Clinical Waste 99955 Completed 15/01/2010 15:25:34 25/01/2010 11:01:08Clinical Waste 100040 Completed 15/01/2010 16:28:32 26/01/2010 10:46:51Clinical Waste 100119 Completed 18/01/2010 09:05:50 25/01/2010 14:07:48

Page 111: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 111 of 282

Clinical Waste 100176 Completed 18/01/2010 09:23:30 18/01/2010 15:34:13Clinical Waste 100292 Completed 18/01/2010 09:58:41 25/01/2010 14:04:14Clinical Waste 100510 Completed 18/01/2010 11:18:19 25/01/2010 14:06:32Clinical Waste 101935 Completed 19/01/2010 15:48:58 25/01/2010 10:28:17Clinical Waste 102003 Completed 19/01/2010 16:39:17 25/01/2010 14:02:13Clinical Waste 102098 Completed 20/01/2010 10:03:47 25/01/2010 13:54:16Clinical Waste 102382 Completed 20/01/2010 13:09:11 25/01/2010 13:57:59Clinical Waste 102447 Completed 20/01/2010 13:45:25 25/01/2010 13:59:27Clinical Waste 102584 Completed 20/01/2010 15:10:21 25/01/2010 14:00:14Clinical Waste 102725 Completed 21/01/2010 09:06:32 25/01/2010 13:54:49Clinical Waste 102835 Completed 21/01/2010 09:58:49 25/01/2010 13:55:41Clinical Waste 103046 Completed 21/01/2010 11:51:12 01/02/2010 09:13:45Clinical Waste 103062 Completed 21/01/2010 12:04:01 25/01/2010 13:53:41Clinical Waste 103428 Completed 21/01/2010 16:07:15 25/01/2010 14:10:39Clinical Waste 104091 Completed 22/01/2010 14:00:22 01/02/2010 09:15:21Clinical Waste 104622 Completed 25/01/2010 10:16:27 01/02/2010 09:22:54Clinical Waste 104651 Completed 25/01/2010 10:23:44 09/02/2010 13:43:18Clinical Waste 104679 Completed 25/01/2010 10:35:38 01/02/2010 14:13:39Clinical Waste 104736 Completed 25/01/2010 10:53:53 01/02/2010 14:05:49Clinical Waste 105537 Completed 26/01/2010 09:23:21 01/02/2010 14:02:43Clinical Waste 106522 Completed 27/01/2010 10:06:47 01/02/2010 14:30:17Clinical Waste 106542 Completed 27/01/2010 10:13:23 01/02/2010 14:29:03Clinical Waste 106557 Completed 27/01/2010 10:20:52 01/02/2010 14:28:19Clinical Waste 106576 Completed 27/01/2010 10:36:38 01/02/2010 14:01:08Clinical Waste 106735 Completed 27/01/2010 12:05:05 01/02/2010 13:58:58Clinical Waste 106799 Completed 27/01/2010 12:41:27 01/02/2010 14:26:04Clinical Waste 106839 Completed 27/01/2010 13:05:43 01/02/2010 14:00:17Clinical Waste 107486 Completed 28/01/2010 11:54:00 08/02/2010 08:32:09Clinical Waste 107845 Completed 28/01/2010 16:10:56 01/02/2010 14:32:50Clinical Waste 107905 Completed 29/01/2010 09:00:53 01/02/2010 08:27:52Clinical Waste 108121 Completed 29/01/2010 11:07:05 01/02/2010 14:33:27

Page 112: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 112 of 282

Clinical Waste 108546 Completed 29/01/2010 15:32:33 16/02/2010 16:52:45Clinical Waste 108686 Completed 29/01/2010 16:54:28 01/02/2010 12:53:20

99Compliments Comments and Complaints

90128 Completed 04/01/2010 09:36:44 14/01/2010 15:22:22

Compliments Comments and Complaints

90210 Completed 04/01/2010 09:56:56 13/01/2010 11:17:17

Compliments Comments and Complaints

90564 Completed 04/01/2010 11:08:23

Compliments Comments and Complaints

90616 Completed 04/01/2010 11:18:35 04/01/2010 11:19:51

Compliments Comments and Complaints

90755 Completed 04/01/2010 11:52:51 04/01/2010 11:53:57

Compliments Comments and Complaints

90831 Completed 04/01/2010 12:25:38 20/01/2010 09:00:04

Compliments Comments and Complaints

91891 Completed 05/01/2010 11:40:11

Compliments Comments and Complaints

92251 Completed 05/01/2010 14:35:41 11/01/2010 12:52:38

Compliments Comments and Complaints

92301 Completed 05/01/2010 15:01:01 05/01/2010 15:03:57

Total Interactions for Clinical Waste =

Page 113: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 113 of 282

Compliments Comments and Complaints

92325 Completed 05/01/2010 15:11:53 26/01/2010 13:49:07

Compliments Comments and Complaints

92346 Completed 05/01/2010 15:19:49 26/01/2010 13:46:39

Compliments Comments and Complaints

92487 Completed 06/01/2010 08:55:33

Compliments Comments and Complaints

92494 Completed 06/01/2010 09:04:06 19/01/2010 14:11:15

Compliments Comments and Complaints

92501 Completed 06/01/2010 09:15:38 27/01/2010 16:00:03

Compliments Comments and Complaints

92512 Completed 06/01/2010 09:32:40 19/01/2010 14:10:13

Compliments Comments and Complaints

93223 Completed 06/01/2010 15:16:22 20/01/2010 09:42:51

Compliments Comments and Complaints

93228 Completed 06/01/2010 15:17:27 06/01/2010 15:19:24

Compliments Comments and Complaints

93250 Completed 06/01/2010 15:26:17 06/01/2010 15:27:45

Compliments Comments and Complaints

93255 Completed 06/01/2010 15:26:58 20/01/2010 09:43:27

Page 114: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 114 of 282

Compliments Comments and Complaints

93281 Completed 06/01/2010 15:34:26 19/01/2010 14:12:03

Compliments Comments and Complaints

93445 Completed 07/01/2010 08:58:07 26/01/2010 13:48:18

Compliments Comments and Complaints

93518 Completed 07/01/2010 09:24:28 26/01/2010 13:47:28

Compliments Comments and Complaints

93609 Completed 07/01/2010 09:55:14 20/01/2010 15:41:34

Compliments Comments and Complaints

93903 Completed 07/01/2010 11:33:36 26/01/2010 15:38:20

Compliments Comments and Complaints

94395 Completed 07/01/2010 15:25:13 12/01/2010 16:52:00

Compliments Comments and Complaints

94612 Completed 08/01/2010 09:07:28 26/01/2010 13:50:40

Compliments Comments and Complaints

94638 Completed 08/01/2010 09:17:29 26/01/2010 13:49:52

Compliments Comments and Complaints

94682 Completed 08/01/2010 09:36:51 26/01/2010 08:39:47

Compliments Comments and Complaints

94721 Completed 08/01/2010 09:51:43 20/01/2010 10:30:56

Page 115: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 115 of 282

Compliments Comments and Complaints

94775 Completed 08/01/2010 10:17:43 25/01/2010 15:31:08

Compliments Comments and Complaints

95303 Completed 08/01/2010 15:29:21 18/01/2010 14:51:35

Compliments Comments and Complaints

95389 Completed 11/01/2010 08:52:47

Compliments Comments and Complaints

95392 Completed 11/01/2010 08:54:12 14/01/2010 11:29:15

Compliments Comments and Complaints

96169 Completed 11/01/2010 13:19:13

Compliments Comments and Complaints

96382 Completed 11/01/2010 15:09:39 11/01/2010 15:10:25

Compliments Comments and Complaints

96938 Completed 12/01/2010 11:32:57 12/01/2010 11:33:48

Compliments Comments and Complaints

97229 Completed 12/01/2010 13:26:05

Compliments Comments and Complaints

98086 Completed 13/01/2010 13:42:57 13/01/2010 15:38:27

Compliments Comments and Complaints

98495 Completed 14/01/2010 09:46:22 15/01/2010 15:14:03

Page 116: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 116 of 282

Compliments Comments and Complaints

98508 Completed 14/01/2010 09:53:10 15/01/2010 11:07:38

Compliments Comments and Complaints

99050 Completed 14/01/2010 14:51:34

Compliments Comments and Complaints

99363 Completed 15/01/2010 09:52:09 15/01/2010 09:58:07

Compliments Comments and Complaints

99394 Completed 15/01/2010 10:12:59 15/01/2010 12:34:57

Compliments Comments and Complaints

100280 Completed 18/01/2010 09:55:22

Compliments Comments and Complaints

100316 Completed 18/01/2010 10:09:32 18/01/2010 10:10:58

Compliments Comments and Complaints

100347 Completed 18/01/2010 10:19:56 18/01/2010 10:21:10

Compliments Comments and Complaints

100430 Completed 18/01/2010 10:50:12 18/01/2010 16:06:22

Compliments Comments and Complaints

100789 Completed 18/01/2010 13:35:45 04/02/2010 15:32:42

Compliments Comments and Complaints

100825 Completed 18/01/2010 13:49:00 27/01/2010 16:07:10

Page 117: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 117 of 282

Compliments Comments and Complaints

100997 Completed 18/01/2010 14:58:14

Compliments Comments and Complaints

101234 Completed 19/01/2010 09:04:24 20/01/2010 16:16:32

Compliments Comments and Complaints

102799 Completed 21/01/2010 09:37:32 25/01/2010 11:16:23

Compliments Comments and Complaints

103496 Completed 22/01/2010 08:43:44 18/02/2010 08:42:05

Compliments Comments and Complaints

104303 Completed 22/01/2010 15:58:43

Compliments Comments and Complaints

104386 Completed 25/01/2010 08:40:03 25/01/2010 12:48:24

Compliments Comments and Complaints

104404 Completed 25/01/2010 09:02:23 03/02/2010 09:49:37

Compliments Comments and Complaints

104594 Completed 25/01/2010 10:08:15 03/02/2010 15:21:52

Compliments Comments and Complaints

105498 Completed 26/01/2010 09:00:42 26/01/2010 09:02:20

Compliments Comments and Complaints

105819 Completed 26/01/2010 11:46:13 22/07/2010 09:50:08

Page 118: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 118 of 282

Compliments Comments and Complaints

106352 Completed 26/01/2010 16:22:51

Compliments Comments and Complaints

106403 Completed 27/01/2010 08:37:44 02/02/2010 11:21:02

Compliments Comments and Complaints

106409 Completed 27/01/2010 08:49:10 27/01/2010 15:24:14

Compliments Comments and Complaints

106415 Completed 27/01/2010 08:58:19

Compliments Comments and Complaints

106430 Completed 27/01/2010 09:26:25 03/02/2010 12:18:33

Compliments Comments and Complaints

106700 Completed 27/01/2010 11:45:14 03/02/2010 16:08:55

Compliments Comments and Complaints

107171 Completed 28/01/2010 08:57:06 28/01/2010 08:58:11

Compliments Comments and Complaints

107295 Completed 28/01/2010 10:02:30 28/01/2010 15:31:39

Compliments Comments and Complaints

107352 Completed 28/01/2010 10:31:25 28/01/2010 13:31:31

Compliments Comments and Complaints

107726 Completed 28/01/2010 14:44:59 28/01/2010 14:46:43

Page 119: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 119 of 282

Compliments Comments and Complaints

107747 Completed 28/01/2010 14:57:14 18/03/2010 08:45:45

Compliments Comments and Complaints

107816 Completed 28/01/2010 15:48:28 04/02/2010 12:27:26

71Death Notification 93060 Completed 06/01/2010 13:30:11 06/01/2010 13:31:41

Death Notification 102146 Completed 20/01/2010 10:41:27 20/01/2010 10:43:51

Death Notification 102695 Completed 21/01/2010 08:41:43 21/01/2010 08:44:03

3Defective Roads and Pavements

90201 Completed 04/01/2010 09:54:21 04/01/2010 14:56:55

Defective Roads and Pavements

90657 Completed 04/01/2010 11:27:28 29/01/2010 13:34:01

Defective Roads and Pavements

92377 Completed 05/01/2010 15:36:49 06/01/2010 11:00:55

Defective Roads and Pavements

92383 Completed 05/01/2010 15:39:25 06/01/2010 11:00:31

Defective Roads and Pavements

92576 Completed 06/01/2010 09:48:05 11/01/2010 08:46:45

Defective Roads and Pavements

93314 Completed 06/01/2010 15:53:11 12/01/2010 13:13:29

Defective Roads and Pavements

93383 Completed 06/01/2010 16:31:53 07/01/2010 13:49:50

Defective Roads and Pavements

94313 Completed 07/01/2010 14:42:18 07/01/2010 14:49:30

Defective Roads and Pavements

94417 Completed 07/01/2010 15:30:20 07/01/2010 15:35:10

Total Interactions for Death Notification =

Total Interactions for Compliments Comments and

Page 120: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 120 of 282

Defective Roads and Pavements

94500 Completed 07/01/2010 16:16:30 08/01/2010 15:07:24

Defective Roads and Pavements

94778 Completed 08/01/2010 10:18:50 08/01/2010 14:32:10

Defective Roads and Pavements

94844 Completed 08/01/2010 10:45:10 08/01/2010 13:23:49

Defective Roads and Pavements

94992 Completed 08/01/2010 11:50:11 08/01/2010 15:06:29

Defective Roads and Pavements

95121 Completed 08/01/2010 13:22:40 04/03/2010 16:20:33

Defective Roads and Pavements

95624 Completed 11/01/2010 10:04:48 11/01/2010 15:09:38

Defective Roads and Pavements

95974 Completed 11/01/2010 11:54:17 11/01/2010 15:02:24

Defective Roads and Pavements

96008 Completed 11/01/2010 12:07:56 11/01/2010 15:11:33

Defective Roads and Pavements

96201 Completed 11/01/2010 13:33:39 26/01/2010 07:49:44

Defective Roads and Pavements

96540 Completed 11/01/2010 16:15:40 12/01/2010 16:15:10

Defective Roads and Pavements

96610 Completed 12/01/2010 08:56:34 12/01/2010 13:14:04

Defective Roads and Pavements

96716 Completed 12/01/2010 09:45:08 12/01/2010 15:01:42

Defective Roads and Pavements

96807 Completed 12/01/2010 10:30:02 12/01/2010 15:00:39

Defective Roads and Pavements

96836 Completed 12/01/2010 10:47:27 12/01/2010 15:01:05

Defective Roads and Pavements

97430 Completed 12/01/2010 15:20:51 14/01/2010 16:17:21

Page 121: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 121 of 282

Defective Roads and Pavements

98447 Completed 14/01/2010 09:25:01 19/01/2010 15:54:51

Defective Roads and Pavements

98502 Completed 14/01/2010 09:47:47 14/01/2010 16:10:40

Defective Roads and Pavements

99057 Completed 14/01/2010 14:56:11 14/01/2010 15:24:12

Defective Roads and Pavements

99079 Completed 14/01/2010 15:08:54 19/01/2010 14:49:22

Defective Roads and Pavements

99724 Completed 15/01/2010 13:08:00 15/01/2010 14:58:43

Defective Roads and Pavements

99725 Completed 15/01/2010 13:08:18 05/03/2010 16:34:22

Defective Roads and Pavements

99792 Completed 15/01/2010 13:48:17 15/01/2010 14:59:39

Defective Roads and Pavements

99794 Completed 15/01/2010 13:49:56 15/01/2010 14:58:16

Defective Roads and Pavements

100109 Completed 18/01/2010 09:02:38 19/01/2010 15:49:31

Defective Roads and Pavements

100123 Completed 18/01/2010 09:06:48 19/01/2010 14:33:56

Defective Roads and Pavements

100236 Completed 18/01/2010 09:42:25 19/01/2010 14:32:40

Defective Roads and Pavements

100324 Completed 18/01/2010 10:11:36 19/01/2010 14:27:34

Defective Roads and Pavements

100401 Completed 18/01/2010 10:37:59 19/01/2010 16:13:59

Defective Roads and Pavements

100421 Completed 18/01/2010 10:45:50 19/01/2010 14:46:35

Defective Roads and Pavements

100498 Completed 18/01/2010 11:15:16 25/01/2010 11:08:26

Page 122: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 122 of 282

Defective Roads and Pavements

100721 Completed 18/01/2010 13:01:31 05/03/2010 16:34:57

Defective Roads and Pavements

100795 Completed 18/01/2010 13:37:44 19/01/2010 14:48:41

Defective Roads and Pavements

100820 Completed 18/01/2010 13:47:02 19/01/2010 14:47:50

Defective Roads and Pavements

100935 Completed 18/01/2010 14:28:18 29/01/2010 13:37:14

Defective Roads and Pavements

100995 Completed 18/01/2010 14:57:43 19/01/2010 14:41:55

Defective Roads and Pavements

101022 Completed 18/01/2010 15:11:37 19/01/2010 15:33:02

Defective Roads and Pavements

101082 Completed 18/01/2010 15:42:26 19/01/2010 14:47:10

Defective Roads and Pavements

101354 Completed 19/01/2010 10:03:57 19/01/2010 16:08:33

Defective Roads and Pavements

101471 Completed 19/01/2010 11:13:14 21/01/2010 07:53:46

Defective Roads and Pavements

101491 Completed 19/01/2010 11:22:14 21/01/2010 11:22:47

Defective Roads and Pavements

101535 Completed 19/01/2010 11:39:30 21/01/2010 07:52:57

Defective Roads and Pavements

101567 Completed 19/01/2010 11:54:06 21/01/2010 16:29:05

Defective Roads and Pavements

101637 Completed 19/01/2010 12:31:35 19/01/2010 14:50:13

Defective Roads and Pavements

101721 Completed 19/01/2010 13:16:01 19/01/2010 15:31:38

Defective Roads and Pavements

101901 Completed 19/01/2010 15:23:50 19/01/2010 15:39:51

Page 123: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 123 of 282

Defective Roads and Pavements

101910 Completed 19/01/2010 15:31:37 02/02/2010 11:55:39

Defective Roads and Pavements

102044 Completed 20/01/2010 09:37:01 21/01/2010 15:39:24

Defective Roads and Pavements

102346 Completed 20/01/2010 12:39:08 21/01/2010 07:51:44

Defective Roads and Pavements

102565 Completed 20/01/2010 14:59:48 21/01/2010 11:30:22

Defective Roads and Pavements

102667 Completed 20/01/2010 16:39:12 21/01/2010 07:51:12

Defective Roads and Pavements

102683 Completed 20/01/2010 16:50:10 21/01/2010 07:50:40

Defective Roads and Pavements

103035 Completed 21/01/2010 11:48:30 21/01/2010 14:03:13

Defective Roads and Pavements

103113 Completed 21/01/2010 12:45:35 21/01/2010 16:28:23

Defective Roads and Pavements

103221 Completed 21/01/2010 14:13:47 22/01/2010 08:29:04

Defective Roads and Pavements

103292 Completed 21/01/2010 14:57:28 21/01/2010 16:13:47

Defective Roads and Pavements

103317 Completed 21/01/2010 15:12:53 21/01/2010 15:40:10

Defective Roads and Pavements

103345 Completed 21/01/2010 15:22:28 26/01/2010 07:29:31

Defective Roads and Pavements

103389 Completed 21/01/2010 15:45:01 21/01/2010 16:21:12

Defective Roads and Pavements

103544 Completed 22/01/2010 09:23:05 22/01/2010 12:42:28

Defective Roads and Pavements

103681 Completed 22/01/2010 10:48:38 22/01/2010 12:40:27

Page 124: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 124 of 282

Defective Roads and Pavements

103814 Completed 22/01/2010 11:47:24 25/01/2010 11:04:36

Defective Roads and Pavements

103961 Completed 22/01/2010 13:02:33 25/01/2010 10:58:18

Defective Roads and Pavements

104175 Completed 22/01/2010 14:42:12 25/01/2010 11:44:47

Defective Roads and Pavements

104373 Completed 22/01/2010 17:00:49 02/02/2010 11:57:21

Defective Roads and Pavements

104407 Completed 25/01/2010 09:05:00 25/01/2010 10:53:09

Defective Roads and Pavements

104696 Completed 25/01/2010 10:42:48 26/01/2010 07:31:14

Defective Roads and Pavements

104709 Completed 25/01/2010 10:46:50 25/01/2010 12:12:43

Defective Roads and Pavements

104728 Completed 25/01/2010 10:52:04 26/01/2010 07:31:44

Defective Roads and Pavements

104902 Completed 25/01/2010 11:51:17 25/01/2010 11:58:47

Defective Roads and Pavements

104910 Completed 25/01/2010 11:53:01 26/01/2010 07:51:08

Defective Roads and Pavements

104945 Completed 25/01/2010 12:05:43 26/01/2010 07:43:34

Defective Roads and Pavements

105775 Completed 26/01/2010 11:30:49 26/01/2010 11:47:28

Defective Roads and Pavements

106337 Completed 26/01/2010 16:10:16 26/01/2010 16:34:50

Defective Roads and Pavements

107167 Completed 28/01/2010 08:50:15 29/01/2010 13:22:56

Defective Roads and Pavements

107392 Completed 28/01/2010 10:50:44 17/03/2010 15:17:07

Page 125: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 125 of 282

Defective Roads and Pavements

107909 Completed 29/01/2010 09:11:17 29/01/2010 13:25:39

Defective Roads and Pavements

108040 Completed 29/01/2010 10:18:28 29/01/2010 16:10:01

Defective Roads and Pavements

108073 Completed 29/01/2010 10:38:42 29/01/2010 16:08:49

Defective Roads and Pavements

108183 Completed 29/01/2010 11:46:11 29/01/2010 13:23:24

Defective Roads and Pavements

108209 Completed 29/01/2010 12:00:54 02/02/2010 12:32:57

Defective Roads and Pavements

108683 Completed 29/01/2010 16:52:42 01/02/2010 14:31:37

90Dog Warden 89958 Completed 04/01/2010 08:35:02 04/01/2010 08:43:24Dog Warden 90030 Completed 04/01/2010 09:10:21 04/01/2010 09:20:08Dog Warden 90242 Completed 04/01/2010 10:02:29 04/01/2010 10:08:27Dog Warden 90453 Completed 04/01/2010 10:43:25 04/01/2010 10:46:39Dog Warden 90477 Completed 04/01/2010 10:48:02 04/01/2010 10:54:43Dog Warden 91205 Completed 04/01/2010 14:51:02 04/01/2010 14:58:24Dog Warden 91216 Completed 04/01/2010 14:54:29 04/01/2010 15:07:13Dog Warden 91480 Completed 04/01/2010 16:52:25 04/01/2010 16:54:56Dog Warden 91785 Completed 05/01/2010 10:58:26 05/01/2010 11:00:26Dog Warden 91821 Completed 05/01/2010 11:15:44 05/01/2010 11:19:09Dog Warden 92437 Completed 05/01/2010 16:09:22 05/01/2010 16:15:29Dog Warden 93358 Completed 06/01/2010 16:14:08 06/01/2010 16:16:29Dog Warden 93408 Completed 06/01/2010 16:55:08 06/01/2010 17:05:04Dog Warden 93692 Completed 07/01/2010 10:17:51 07/01/2010 10:21:17Dog Warden 93854 Completed 07/01/2010 11:20:07 07/01/2010 11:28:50Dog Warden 94107 Completed 07/01/2010 13:01:26 07/01/2010 13:03:05Dog Warden 94214 Completed 07/01/2010 13:46:02 07/01/2010 13:48:06Dog Warden 94249 Completed 07/01/2010 14:01:22 07/01/2010 14:03:24

Total Interactions for Defective Roads and

Page 126: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 126 of 282

Dog Warden 94387 Completed 07/01/2010 15:21:01 07/01/2010 15:27:25Dog Warden 94749 Completed 08/01/2010 10:05:24 08/01/2010 10:10:05Dog Warden 94879 Completed 08/01/2010 10:58:51 08/01/2010 11:05:56Dog Warden 95219 Completed 08/01/2010 14:36:22 08/01/2010 14:38:15Dog Warden 95284 Completed 08/01/2010 15:15:31 08/01/2010 15:17:58Dog Warden 95417 Completed 11/01/2010 09:06:16 11/01/2010 09:08:29Dog Warden 95431 Completed 11/01/2010 09:10:14 11/01/2010 09:13:26Dog Warden 95468 Completed 11/01/2010 09:20:35 11/01/2010 09:21:26Dog Warden 95481 Completed 11/01/2010 09:23:38 11/01/2010 09:25:37Dog Warden 95609 Completed 11/01/2010 10:00:11 11/01/2010 10:04:00Dog Warden 95687 Completed 11/01/2010 10:24:00 11/01/2010 10:25:36Dog Warden 95772 Completed 11/01/2010 10:53:08 11/01/2010 10:54:41Dog Warden 96093 Completed 11/01/2010 12:46:40 11/01/2010 12:48:21Dog Warden 96096 Completed 11/01/2010 12:47:59 11/01/2010 12:48:57Dog Warden 96235 Completed 11/01/2010 13:45:32 11/01/2010 13:49:05Dog Warden 96430 Completed 11/01/2010 15:28:33 11/01/2010 15:29:26Dog Warden 96706 Completed 12/01/2010 09:39:33 12/01/2010 09:42:55Dog Warden 96950 Completed 12/01/2010 11:38:07 12/01/2010 11:41:19Dog Warden 97115 Completed 12/01/2010 12:33:19 12/01/2010 12:43:30Dog Warden 97600 Completed 13/01/2010 08:48:17 13/01/2010 09:05:43Dog Warden 97616 Completed 13/01/2010 09:37:28 13/01/2010 09:50:37Dog Warden 97641 Completed 13/01/2010 09:44:24 13/01/2010 09:49:33Dog Warden 97647 Completed 13/01/2010 09:46:06 13/01/2010 09:47:51Dog Warden 97892 Completed 13/01/2010 11:40:30 13/01/2010 11:41:36Dog Warden 97893 Completed 13/01/2010 11:40:48 13/01/2010 11:44:19Dog Warden 97912 Completed 13/01/2010 11:48:29 13/01/2010 11:53:54Dog Warden 97994 Completed 13/01/2010 12:36:25 13/01/2010 12:38:24Dog Warden 98018 Completed 13/01/2010 12:56:36 13/01/2010 12:58:34Dog Warden 98062 Completed 13/01/2010 13:27:13 13/01/2010 13:28:14Dog Warden 98260 Completed 13/01/2010 15:02:15 13/01/2010 15:04:15Dog Warden 98442 Completed 14/01/2010 09:23:16 14/01/2010 09:24:19

Page 127: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 127 of 282

Dog Warden 98471 Completed 14/01/2010 09:38:39 14/01/2010 09:41:29Dog Warden 98588 Completed 14/01/2010 10:38:01 14/01/2010 10:40:42Dog Warden 98656 Completed 14/01/2010 11:04:38 14/01/2010 11:09:45Dog Warden 98695 Completed 14/01/2010 11:24:02 14/01/2010 11:27:42Dog Warden 98795 Completed 14/01/2010 12:18:09 14/01/2010 12:21:37Dog Warden 98853 Completed 14/01/2010 12:47:51 14/01/2010 12:49:07Dog Warden 98919 Completed 14/01/2010 13:31:32 14/01/2010 13:33:02Dog Warden 98945 Completed 14/01/2010 13:46:29 14/01/2010 13:48:01Dog Warden 99107 Completed 14/01/2010 15:19:59 14/01/2010 15:22:42Dog Warden 99115 Completed 14/01/2010 15:23:08 14/01/2010 15:33:07Dog Warden 99183 Completed 14/01/2010 16:00:47 14/01/2010 16:05:48Dog Warden 99188 Completed 14/01/2010 16:05:56 14/01/2010 16:08:26Dog Warden 99356 Completed 15/01/2010 09:48:39 15/01/2010 09:50:26Dog Warden 99538 Completed 15/01/2010 11:35:56 15/01/2010 11:41:13Dog Warden 99876 Completed 15/01/2010 14:30:33 15/01/2010 14:32:40Dog Warden 100120 Completed 18/01/2010 09:06:15 18/01/2010 09:07:45Dog Warden 100206 Completed 18/01/2010 09:34:10 18/01/2010 09:35:34Dog Warden 100226 Completed 18/01/2010 09:40:51 18/01/2010 09:41:58Dog Warden 100272 Completed 18/01/2010 09:52:32 18/01/2010 09:57:44Dog Warden 100296 Completed 18/01/2010 10:00:48 18/01/2010 10:02:44Dog Warden 100325 Completed 18/01/2010 10:11:52 18/01/2010 10:23:03Dog Warden 100388 Completed 18/01/2010 10:34:18 18/01/2010 10:37:01Dog Warden 100552 Completed 18/01/2010 11:36:30 18/01/2010 11:39:56Dog Warden 100807 Completed 18/01/2010 13:41:26 18/01/2010 13:43:33Dog Warden 100828 Completed 18/01/2010 13:49:28 18/01/2010 13:52:23Dog Warden 100848 Completed 18/01/2010 13:52:51 18/01/2010 13:54:56Dog Warden 100905 Completed 18/01/2010 14:15:38 18/01/2010 14:17:49Dog Warden 100919 Completed 18/01/2010 14:21:07 18/01/2010 14:25:43Dog Warden 100956 Completed 18/01/2010 14:39:19 18/01/2010 14:42:14Dog Warden 101031 Completed 18/01/2010 15:14:34 18/01/2010 15:17:40Dog Warden 101086 Completed 18/01/2010 15:44:58 18/01/2010 15:46:42

Page 128: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 128 of 282

Dog Warden 101096 Completed 18/01/2010 15:49:39 18/01/2010 15:50:43Dog Warden 101110 Completed 18/01/2010 15:57:27 18/01/2010 16:01:21Dog Warden 101119 Completed 18/01/2010 16:02:00 18/01/2010 16:03:34Dog Warden 101292 Completed 19/01/2010 09:27:46 19/01/2010 09:28:59Dog Warden 101692 Completed 19/01/2010 13:04:55 19/01/2010 13:06:36Dog Warden 101849 Completed 19/01/2010 14:38:10 19/01/2010 14:45:52Dog Warden 101879 Completed 19/01/2010 15:03:07 19/01/2010 15:06:50Dog Warden 101892 Completed 19/01/2010 15:19:04 19/01/2010 15:21:01Dog Warden 101893 Completed 19/01/2010 15:20:36 19/01/2010 15:24:28Dog Warden 101900 Completed 19/01/2010 15:22:47 19/01/2010 15:31:41Dog Warden 102116 Completed 20/01/2010 10:13:11 20/01/2010 10:23:02Dog Warden 102138 Completed 20/01/2010 10:36:04 20/01/2010 10:45:09Dog Warden 102220 Completed 20/01/2010 11:21:28 20/01/2010 11:29:50Dog Warden 102406 Completed 20/01/2010 13:24:33 20/01/2010 13:26:40Dog Warden 102426 Completed 20/01/2010 13:34:41 20/01/2010 13:35:54Dog Warden 102554 Completed 20/01/2010 14:50:07 20/01/2010 14:51:29Dog Warden 102640 Completed 20/01/2010 16:11:50 20/01/2010 16:16:50Dog Warden 102728 Completed 21/01/2010 09:08:05 21/01/2010 09:09:25Dog Warden 102780 Completed 21/01/2010 09:30:29 21/01/2010 09:32:24Dog Warden 102832 Completed 21/01/2010 09:55:44 21/01/2010 09:59:51Dog Warden 102834 Completed 21/01/2010 09:57:06 21/01/2010 10:04:08Dog Warden 103242 Completed 21/01/2010 14:23:09 21/01/2010 14:24:56Dog Warden 103463 Completed 21/01/2010 16:30:14 21/01/2010 16:31:32Dog Warden 103469 Completed 21/01/2010 16:36:30 21/01/2010 16:39:27Dog Warden 103649 Completed 22/01/2010 10:32:04 22/01/2010 10:37:42Dog Warden 103703 Completed 22/01/2010 10:57:28 22/01/2010 10:59:21Dog Warden 103747 Completed 22/01/2010 11:18:28 22/01/2010 11:20:15Dog Warden 103766 Completed 22/01/2010 11:28:40 22/01/2010 11:33:50Dog Warden 103826 Completed 22/01/2010 11:52:53 22/01/2010 11:59:31Dog Warden 103975 Completed 22/01/2010 13:13:18 22/01/2010 13:18:49Dog Warden 104381 Completed 25/01/2010 08:33:51 25/01/2010 08:38:09

Page 129: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 129 of 282

Dog Warden 104560 Completed 25/01/2010 09:58:14 25/01/2010 10:02:09Dog Warden 104791 Completed 25/01/2010 11:09:39 25/01/2010 11:10:35Dog Warden 104877 Completed 25/01/2010 11:38:54 25/01/2010 11:48:13Dog Warden 104883 Completed 25/01/2010 11:41:12 25/01/2010 11:42:52Dog Warden 104973 Completed 25/01/2010 12:21:10 25/01/2010 12:23:06Dog Warden 105057 Completed 25/01/2010 13:24:24 25/01/2010 13:26:14Dog Warden 105108 Completed 25/01/2010 13:41:36 25/01/2010 13:44:20Dog Warden 105114 Completed 25/01/2010 13:44:26 25/01/2010 13:48:12Dog Warden 105143 Completed 25/01/2010 14:06:53 25/01/2010 14:09:45Dog Warden 105194 Completed 25/01/2010 14:29:48 25/01/2010 14:34:47Dog Warden 105304 Completed 25/01/2010 15:18:49 25/01/2010 15:21:21Dog Warden 105598 Completed 26/01/2010 09:55:20 26/01/2010 09:57:05Dog Warden 105722 Completed 26/01/2010 11:01:30 26/01/2010 11:03:12Dog Warden 105936 Completed 26/01/2010 12:53:08 26/01/2010 12:57:37Dog Warden 106043 Completed 26/01/2010 13:38:22 26/01/2010 13:47:36Dog Warden 106104 Completed 26/01/2010 13:53:52 26/01/2010 13:55:36Dog Warden 106167 Completed 26/01/2010 14:26:19 26/01/2010 14:28:02Dog Warden 106243 Completed 26/01/2010 15:02:00 26/01/2010 15:07:02Dog Warden 106935 Completed 27/01/2010 14:20:15 27/01/2010 14:25:59Dog Warden 107079 Completed 27/01/2010 16:01:26 27/01/2010 16:05:10Dog Warden 107157 Completed 28/01/2010 08:40:37 28/01/2010 08:48:24Dog Warden 107320 Completed 28/01/2010 10:15:50 28/01/2010 10:18:38Dog Warden 107431 Completed 28/01/2010 11:21:39 28/01/2010 11:24:20Dog Warden 107469 Completed 28/01/2010 11:43:45 28/01/2010 11:52:58Dog Warden 107472 Completed 28/01/2010 11:46:32 28/01/2010 11:49:04Dog Warden 107557 Completed 28/01/2010 12:47:49 28/01/2010 12:49:26Dog Warden 108130 Completed 29/01/2010 11:15:31 29/01/2010 11:20:02Dog Warden 108137 Completed 29/01/2010 11:20:25 29/01/2010 11:28:19Dog Warden 108330 Completed 29/01/2010 13:17:10 29/01/2010 13:19:04Dog Warden 108353 Completed 29/01/2010 13:28:12 29/01/2010 13:30:46Dog Warden 108383 Completed 29/01/2010 13:43:32 29/01/2010 13:44:57

Page 130: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 130 of 282

Dog Warden 108424 Completed 29/01/2010 14:10:14 29/01/2010 14:33:06143

Domestic Bins not emptied

89984 Completed 04/01/2010 08:51:02 06/01/2010 16:45:40

Domestic Bins not emptied

89989 Completed 04/01/2010 08:53:08 06/01/2010 16:46:46

Domestic Bins not emptied

90011 Completed 04/01/2010 09:04:40 22/01/2010 09:42:34

Domestic Bins not emptied

90016 Completed 04/01/2010 09:05:41 22/01/2010 09:42:51

Domestic Bins not emptied

90017 Completed 04/01/2010 09:05:46 06/01/2010 16:47:37

Domestic Bins not emptied

90027 Completed 04/01/2010 09:09:57 22/01/2010 09:43:10

Domestic Bins not emptied

90035 Completed 04/01/2010 09:12:27 06/01/2010 16:43:04

Domestic Bins not emptied

90055 Completed 04/01/2010 09:18:14 11/01/2010 10:46:48

Domestic Bins not emptied

90069 Completed 04/01/2010 09:22:43 06/01/2010 16:44:07

Domestic Bins not emptied

90109 Completed 04/01/2010 09:31:51 06/01/2010 16:00:35

Domestic Bins not emptied

90147 Completed 04/01/2010 09:39:57 06/01/2010 16:41:15

Domestic Bins not emptied

90148 Completed 04/01/2010 09:40:27 06/01/2010 16:39:09

Domestic Bins not emptied

90158 Completed 04/01/2010 09:42:46 11/01/2010 10:13:20

Domestic Bins not emptied

90163 Completed 04/01/2010 09:44:26 22/01/2010 09:57:14

Total Interactions for Dog Warden =

Page 131: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 131 of 282

Domestic Bins not emptied

90170 Completed 04/01/2010 09:45:47 11/01/2010 10:12:29

Domestic Bins not emptied

90178 Completed 04/01/2010 09:47:55 11/01/2010 11:19:18

Domestic Bins not emptied

90198 Completed 04/01/2010 09:53:25 11/01/2010 10:07:28

Domestic Bins not emptied

90200 Completed 04/01/2010 09:54:04 06/01/2010 15:40:19

Domestic Bins not emptied

90209 Completed 04/01/2010 09:56:17 11/01/2010 10:48:31

Domestic Bins not emptied

90226 Completed 04/01/2010 09:58:45 22/01/2010 09:57:35

Domestic Bins not emptied

90252 Completed 04/01/2010 10:03:56 22/01/2010 09:58:11

Domestic Bins not emptied

90295 Completed 04/01/2010 10:11:03 11/01/2010 08:47:22

Domestic Bins not emptied

90324 Completed 04/01/2010 10:16:50 07/01/2010 09:27:27

Domestic Bins not emptied

90402 Completed 04/01/2010 10:35:15 22/01/2010 10:15:31

Domestic Bins not emptied

90434 Completed 04/01/2010 10:39:44 14/01/2010 12:06:25

Domestic Bins not emptied

90451 Completed 04/01/2010 10:43:19 08/01/2010 16:05:05

Domestic Bins not emptied

90454 Completed 04/01/2010 10:43:31 07/01/2010 09:38:45

Domestic Bins not emptied

90498 Completed 04/01/2010 10:53:17 22/01/2010 10:16:29

Domestic Bins not emptied

90515 Completed 04/01/2010 10:58:25 11/01/2010 10:06:57

Page 132: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 132 of 282

Domestic Bins not emptied

90526 Completed 04/01/2010 11:01:19 18/01/2010 09:22:17

Domestic Bins not emptied

90573 Completed 04/01/2010 11:10:27 06/01/2010 15:39:38

Domestic Bins not emptied

90576 Completed 04/01/2010 11:10:55 06/01/2010 16:02:44

Domestic Bins not emptied

90581 Completed 04/01/2010 11:12:02 05/01/2010 09:29:15

Domestic Bins not emptied

90595 Completed 04/01/2010 11:14:04 22/01/2010 10:16:47

Domestic Bins not emptied

90620 Completed 04/01/2010 11:19:03 11/01/2010 10:11:11

Domestic Bins not emptied

90725 Completed 04/01/2010 11:45:58 07/01/2010 09:21:40

Domestic Bins not emptied

90773 Completed 04/01/2010 11:59:52 06/01/2010 15:41:01

Domestic Bins not emptied

90790 Completed 04/01/2010 12:06:16 11/01/2010 10:42:24

Domestic Bins not emptied

90811 Completed 04/01/2010 12:16:29 06/01/2010 16:38:37

Domestic Bins not emptied

90820 Completed 04/01/2010 12:20:18 22/01/2010 10:17:45

Domestic Bins not emptied

90849 Completed 04/01/2010 12:31:43 05/01/2010 09:28:42

Domestic Bins not emptied

90854 Completed 04/01/2010 12:32:38 11/01/2010 11:19:48

Domestic Bins not emptied

90917 Completed 04/01/2010 13:00:44 06/01/2010 15:44:52

Domestic Bins not emptied

90926 Completed 04/01/2010 13:03:22 06/01/2010 16:06:58

Page 133: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 133 of 282

Domestic Bins not emptied

90927 Completed 04/01/2010 13:03:27 07/01/2010 09:25:15

Domestic Bins not emptied

90934 Completed 04/01/2010 13:06:05 11/01/2010 10:43:39

Domestic Bins not emptied

90944 Completed 04/01/2010 13:09:50 11/01/2010 10:06:25

Domestic Bins not emptied

90960 Completed 04/01/2010 13:16:40 06/01/2010 15:43:48

Domestic Bins not emptied

91043 Completed 04/01/2010 13:54:46 22/01/2010 10:18:00

Domestic Bins not emptied

91098 Completed 04/01/2010 14:15:45 22/01/2010 10:18:37

Domestic Bins not emptied

91156 Completed 04/01/2010 14:37:27 11/01/2010 11:32:15

Domestic Bins not emptied

91168 Completed 04/01/2010 14:40:04 22/01/2010 10:18:54

Domestic Bins not emptied

91176 Completed 04/01/2010 14:42:10 11/01/2010 08:46:51

Domestic Bins not emptied

91186 Completed 04/01/2010 14:44:58 22/01/2010 10:19:08

Domestic Bins not emptied

91199 Completed 04/01/2010 14:47:34 11/01/2010 10:49:32

Domestic Bins not emptied

91280 Completed 04/01/2010 15:14:18 18/01/2010 09:26:51

Domestic Bins not emptied

91288 Completed 04/01/2010 15:16:09 11/01/2010 10:50:19

Domestic Bins not emptied

91328 Completed 04/01/2010 15:30:11 06/01/2010 16:37:54

Domestic Bins not emptied

91365 Completed 04/01/2010 15:45:40 07/01/2010 09:20:51

Page 134: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 134 of 282

Domestic Bins not emptied

91405 Completed 04/01/2010 16:04:46 22/01/2010 10:19:28

Domestic Bins not emptied

91438 Completed 04/01/2010 16:20:23 06/01/2010 15:41:36

Domestic Bins not emptied

91445 Completed 04/01/2010 16:24:29 11/01/2010 10:56:14

Domestic Bins not emptied

91450 Completed 04/01/2010 16:26:21 11/01/2010 10:30:14

Domestic Bins not emptied

91452 Completed 04/01/2010 16:27:00 06/01/2010 16:01:26

Domestic Bins not emptied

91551 Completed 05/01/2010 09:16:05 07/01/2010 12:06:26

Domestic Bins not emptied

91579 Completed 05/01/2010 09:32:02 07/01/2010 09:23:41

Domestic Bins not emptied

91600 Completed 05/01/2010 09:45:18 11/01/2010 10:54:57

Domestic Bins not emptied

91703 Completed 05/01/2010 10:27:39 11/01/2010 11:20:19

Domestic Bins not emptied

91724 Completed 05/01/2010 10:32:21 22/01/2010 10:20:29

Domestic Bins not emptied

91789 Completed 05/01/2010 11:00:05 07/01/2010 12:15:45

Domestic Bins not emptied

91809 Completed 05/01/2010 11:12:40 08/01/2010 15:42:46

Domestic Bins not emptied

91846 Completed 05/01/2010 11:24:35 07/01/2010 12:11:36

Domestic Bins not emptied

91884 Completed 05/01/2010 11:38:59 11/01/2010 10:51:18

Domestic Bins not emptied

91911 Completed 05/01/2010 11:46:09 14/01/2010 16:47:26

Page 135: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 135 of 282

Domestic Bins not emptied

91948 Completed 05/01/2010 11:55:33 07/01/2010 09:40:36

Domestic Bins not emptied

92001 Completed 05/01/2010 12:21:03 07/01/2010 10:03:49

Domestic Bins not emptied

92013 Completed 05/01/2010 12:23:10 08/01/2010 15:41:18

Domestic Bins not emptied

92057 Completed 05/01/2010 12:46:34 11/01/2010 11:51:39

Domestic Bins not emptied

92058 Completed 05/01/2010 12:47:41 07/01/2010 12:10:26

Domestic Bins not emptied

92064 Completed 05/01/2010 12:49:26 07/01/2010 11:59:53

Domestic Bins not emptied

92169 Completed 05/01/2010 13:55:36 07/01/2010 09:24:24

Domestic Bins not emptied

92182 Completed 05/01/2010 14:02:42 11/01/2010 11:21:00

Domestic Bins not emptied

92198 Completed 05/01/2010 14:10:04 07/01/2010 12:16:29

Domestic Bins not emptied

92221 Completed 05/01/2010 14:19:05 12/01/2010 09:27:41

Domestic Bins not emptied

92222 Completed 05/01/2010 14:19:21 08/01/2010 16:04:07

Domestic Bins not emptied

92235 Completed 05/01/2010 14:25:17 07/01/2010 10:09:38

Domestic Bins not emptied

92245 Completed 05/01/2010 14:32:37 22/01/2010 10:20:53

Domestic Bins not emptied

92268 Completed 05/01/2010 14:42:58 08/01/2010 15:39:17

Domestic Bins not emptied

92295 Completed 05/01/2010 14:59:51 07/01/2010 11:55:48

Page 136: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 136 of 282

Domestic Bins not emptied

92324 Completed 05/01/2010 15:11:45 18/01/2010 08:49:21

Domestic Bins not emptied

92335 Completed 05/01/2010 15:14:57 22/01/2010 10:21:15

Domestic Bins not emptied

92434 Completed 05/01/2010 16:08:03 22/01/2010 10:21:32

Domestic Bins not emptied

92601 Completed 06/01/2010 09:55:25 08/01/2010 16:01:48

Domestic Bins not emptied

92613 Completed 06/01/2010 09:57:14 22/01/2010 10:21:55

Domestic Bins not emptied

92629 Completed 06/01/2010 10:03:15 07/01/2010 11:37:04

Domestic Bins not emptied

92631 Completed 06/01/2010 10:03:37 08/01/2010 15:38:30

Domestic Bins not emptied

92634 Completed 06/01/2010 10:04:05 08/01/2010 16:09:06

Domestic Bins not emptied

92646 Completed 06/01/2010 10:06:23 08/01/2010 15:48:34

Domestic Bins not emptied

92680 Completed 06/01/2010 10:21:45 08/01/2010 16:03:21

Domestic Bins not emptied

92692 Completed 06/01/2010 10:24:50 22/01/2010 10:30:43

Domestic Bins not emptied

92697 Completed 06/01/2010 10:26:20 08/01/2010 12:11:12

Domestic Bins not emptied

92709 Completed 06/01/2010 10:29:20 08/01/2010 15:42:06

Domestic Bins not emptied

92719 Completed 06/01/2010 10:31:39 15/01/2010 15:08:30

Domestic Bins not emptied

92749 Completed 06/01/2010 10:41:53 08/01/2010 12:36:09

Page 137: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 137 of 282

Domestic Bins not emptied

92757 Completed 06/01/2010 10:46:30 18/01/2010 09:21:36

Domestic Bins not emptied

92775 Completed 06/01/2010 10:57:16 07/01/2010 09:13:18

Domestic Bins not emptied

92783 Completed 06/01/2010 11:02:35 18/01/2010 10:57:34

Domestic Bins not emptied

92828 Completed 06/01/2010 11:16:23 08/01/2010 15:49:23

Domestic Bins not emptied

92858 Completed 06/01/2010 11:32:40 08/01/2010 15:40:04

Domestic Bins not emptied

92874 Completed 06/01/2010 11:39:52 11/01/2010 08:50:55

Domestic Bins not emptied

92885 Completed 06/01/2010 11:46:16 08/01/2010 12:29:47

Domestic Bins not emptied

92985 Completed 06/01/2010 12:57:22 08/01/2010 12:13:27

Domestic Bins not emptied

92988 Completed 06/01/2010 12:57:51 14/01/2010 15:33:27

Domestic Bins not emptied

93013 Completed 06/01/2010 13:07:05 08/01/2010 16:10:39

Domestic Bins not emptied

93021 Completed 06/01/2010 13:09:49 11/01/2010 11:18:27

Domestic Bins not emptied

93072 Completed 06/01/2010 13:42:07 11/01/2010 09:20:17

Domestic Bins not emptied

93079 Completed 06/01/2010 13:45:55 08/01/2010 15:45:19

Domestic Bins not emptied

93084 Completed 06/01/2010 13:48:18 08/01/2010 15:37:27

Domestic Bins not emptied

93089 Completed 06/01/2010 13:51:56 22/01/2010 10:33:42

Page 138: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 138 of 282

Domestic Bins not emptied

93138 Completed 06/01/2010 14:20:39 07/01/2010 11:33:12

Domestic Bins not emptied

93147 Completed 06/01/2010 14:29:19 08/01/2010 14:40:30

Domestic Bins not emptied

93193 Completed 06/01/2010 14:59:33 11/01/2010 09:20:46

Domestic Bins not emptied

93196 Completed 06/01/2010 15:02:14 22/01/2010 10:32:27

Domestic Bins not emptied

93199 Completed 06/01/2010 15:03:34 14/01/2010 12:05:41

Domestic Bins not emptied

93222 Completed 06/01/2010 15:16:20 08/01/2010 12:34:01

Domestic Bins not emptied

93233 Completed 06/01/2010 15:19:03 08/01/2010 15:44:03

Domestic Bins not emptied

93268 Completed 06/01/2010 15:30:31 08/01/2010 14:58:28

Domestic Bins not emptied

93289 Completed 06/01/2010 15:35:59 08/01/2010 14:39:50

Domestic Bins not emptied

93322 Completed 06/01/2010 15:56:25 11/01/2010 16:51:27

Domestic Bins not emptied

93331 Completed 06/01/2010 16:00:29 22/01/2010 10:34:01

Domestic Bins not emptied

93345 Completed 06/01/2010 16:09:46 22/01/2010 10:34:18

Domestic Bins not emptied

93352 Completed 06/01/2010 16:11:18 08/01/2010 16:05:50

Domestic Bins not emptied

93353 Completed 06/01/2010 16:11:36 18/01/2010 08:50:58

Domestic Bins not emptied

93424 Completed 07/01/2010 08:41:57 08/01/2010 15:14:28

Page 139: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 139 of 282

Domestic Bins not emptied

93457 Completed 07/01/2010 09:01:59 12/01/2010 09:29:02

Domestic Bins not emptied

93473 Completed 07/01/2010 09:06:28 11/01/2010 09:24:46

Domestic Bins not emptied

93496 Completed 07/01/2010 09:18:37 11/01/2010 11:35:16

Domestic Bins not emptied

93500 Completed 07/01/2010 09:19:05 11/01/2010 09:19:38

Domestic Bins not emptied

93608 Completed 07/01/2010 09:55:11 08/01/2010 15:05:09

Domestic Bins not emptied

93643 Completed 07/01/2010 10:05:22 12/01/2010 09:32:00

Domestic Bins not emptied

93661 Completed 07/01/2010 10:10:57 11/01/2010 09:27:57

Domestic Bins not emptied

93696 Completed 07/01/2010 10:19:01 08/01/2010 15:11:33

Domestic Bins not emptied

93704 Completed 07/01/2010 10:21:07 11/01/2010 09:28:33

Domestic Bins not emptied

93717 Completed 07/01/2010 10:24:25 18/01/2010 09:10:46

Domestic Bins not emptied

93759 Completed 07/01/2010 10:40:26 11/01/2010 11:49:17

Domestic Bins not emptied

93850 Completed 07/01/2010 11:18:12 22/01/2010 10:34:41

Domestic Bins not emptied

93852 Completed 07/01/2010 11:19:31 11/01/2010 08:43:48

Domestic Bins not emptied

93853 Completed 07/01/2010 11:20:01 08/01/2010 16:20:49

Domestic Bins not emptied

93871 Completed 07/01/2010 11:24:43 11/01/2010 11:09:51

Page 140: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 140 of 282

Domestic Bins not emptied

93894 Completed 07/01/2010 11:30:36 12/01/2010 09:33:27

Domestic Bins not emptied

93950 Completed 07/01/2010 11:45:11 08/01/2010 15:00:25

Domestic Bins not emptied

93963 Completed 07/01/2010 11:53:41 07/01/2010 12:46:22

Domestic Bins not emptied

94018 Completed 07/01/2010 12:12:29 08/01/2010 10:17:10

Domestic Bins not emptied

94039 Completed 07/01/2010 12:21:07 22/01/2010 10:34:59

Domestic Bins not emptied

94046 Completed 07/01/2010 12:24:27 11/01/2010 09:26:52

Domestic Bins not emptied

94059 Completed 07/01/2010 12:30:25 11/01/2010 09:16:30

Domestic Bins not emptied

94090 Completed 07/01/2010 12:50:35 22/01/2010 11:16:01

Domestic Bins not emptied

94095 Completed 07/01/2010 12:54:03 11/01/2010 11:33:52

Domestic Bins not emptied

94117 Completed 07/01/2010 13:04:49 11/01/2010 11:34:23

Domestic Bins not emptied

94153 Completed 07/01/2010 13:19:33 13/01/2010 15:34:20

Domestic Bins not emptied

94204 Completed 07/01/2010 13:41:40 08/01/2010 16:01:15

Domestic Bins not emptied

94223 Completed 07/01/2010 13:48:57 11/01/2010 11:36:16

Domestic Bins not emptied

94362 Completed 07/01/2010 15:08:17 11/01/2010 11:26:01

Domestic Bins not emptied

94419 Completed 07/01/2010 15:31:01 11/01/2010 08:30:05

Page 141: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 141 of 282

Domestic Bins not emptied

94495 Completed 07/01/2010 16:13:34 11/01/2010 08:21:04

Domestic Bins not emptied

94513 Completed 07/01/2010 16:23:40 11/01/2010 09:02:35

Domestic Bins not emptied

94519 Completed 07/01/2010 16:26:37 11/01/2010 09:23:15

Domestic Bins not emptied

94541 Completed 07/01/2010 16:42:22 11/01/2010 11:48:02

Domestic Bins not emptied

94546 Completed 07/01/2010 16:45:35 11/01/2010 11:48:48

Domestic Bins not emptied

94569 Completed 08/01/2010 08:42:53 11/01/2010 09:14:49

Domestic Bins not emptied

94599 Completed 08/01/2010 09:04:22 11/01/2010 11:26:42

Domestic Bins not emptied

94613 Completed 08/01/2010 09:07:39 11/01/2010 08:33:43

Domestic Bins not emptied

94628 Completed 08/01/2010 09:12:04 22/01/2010 11:17:08

Domestic Bins not emptied

94651 Completed 08/01/2010 09:20:09 11/01/2010 09:03:58

Domestic Bins not emptied

94658 Completed 08/01/2010 09:25:31 11/01/2010 08:32:37

Domestic Bins not emptied

94666 Completed 08/01/2010 09:28:31 11/01/2010 09:04:28

Domestic Bins not emptied

94677 Completed 08/01/2010 09:35:06 11/01/2010 08:38:45

Domestic Bins not emptied

94706 Completed 08/01/2010 09:47:46 22/01/2010 11:19:04

Domestic Bins not emptied

94714 Completed 08/01/2010 09:50:02 12/01/2010 16:11:15

Page 142: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 142 of 282

Domestic Bins not emptied

94734 Completed 08/01/2010 09:53:51 11/01/2010 11:27:09

Domestic Bins not emptied

94770 Completed 08/01/2010 10:17:01 11/01/2010 09:03:25

Domestic Bins not emptied

94776 Completed 08/01/2010 10:17:55 11/01/2010 08:39:11

Domestic Bins not emptied

94810 Completed 08/01/2010 10:28:27 22/01/2010 11:19:21

Domestic Bins not emptied

94841 Completed 08/01/2010 10:44:22 11/01/2010 08:35:14

Domestic Bins not emptied

94866 Completed 08/01/2010 10:54:02 11/01/2010 08:40:49

Domestic Bins not emptied

94907 Completed 08/01/2010 11:10:28 11/01/2010 08:42:16

Domestic Bins not emptied

94908 Completed 08/01/2010 11:11:07 11/01/2010 08:40:18

Domestic Bins not emptied

94945 Completed 08/01/2010 11:24:07 22/01/2010 11:19:53

Domestic Bins not emptied

94995 Completed 08/01/2010 11:51:25 11/01/2010 11:51:08

Domestic Bins not emptied

95004 Completed 08/01/2010 11:55:02 11/01/2010 11:28:52

Domestic Bins not emptied

95086 Completed 08/01/2010 13:00:03 11/01/2010 08:39:48

Domestic Bins not emptied

95098 Completed 08/01/2010 13:10:21 11/01/2010 08:25:31

Domestic Bins not emptied

95108 Completed 08/01/2010 13:13:53 11/01/2010 08:31:37

Domestic Bins not emptied

95112 Completed 08/01/2010 13:15:50 18/01/2010 09:19:18

Page 143: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 143 of 282

Domestic Bins not emptied

95124 Completed 08/01/2010 13:24:10 12/01/2010 09:28:26

Domestic Bins not emptied

95162 Completed 08/01/2010 13:52:21 11/01/2010 11:49:45

Domestic Bins not emptied

95189 Completed 08/01/2010 14:23:48 11/01/2010 08:35:54

Domestic Bins not emptied

95210 Completed 08/01/2010 14:32:01 11/01/2010 08:37:38

Domestic Bins not emptied

95262 Completed 08/01/2010 15:04:04 11/01/2010 08:34:17

Domestic Bins not emptied

95300 Completed 08/01/2010 15:28:31 18/01/2010 08:53:39

Domestic Bins not emptied

95322 Completed 08/01/2010 15:51:28 11/01/2010 08:43:14

Domestic Bins not emptied

95359 Completed 08/01/2010 16:35:28 12/01/2010 09:32:52

Domestic Bins not emptied

95372 Completed 11/01/2010 08:34:36 14/01/2010 15:36:27

Domestic Bins not emptied

95394 Completed 11/01/2010 08:55:12 18/01/2010 09:43:33

Domestic Bins not emptied

95405 Completed 11/01/2010 08:58:52 12/01/2010 16:08:46

Domestic Bins not emptied

95424 Completed 11/01/2010 09:07:52 14/01/2010 11:38:20

Domestic Bins not emptied

95429 Completed 11/01/2010 09:09:39 18/01/2010 08:53:04

Domestic Bins not emptied

95444 Completed 11/01/2010 09:13:28 14/01/2010 15:34:28

Domestic Bins not emptied

95462 Completed 11/01/2010 09:18:53 13/01/2010 16:12:58

Page 144: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 144 of 282

Domestic Bins not emptied

95463 Completed 11/01/2010 09:19:34 18/01/2010 09:43:06

Domestic Bins not emptied

95478 Completed 11/01/2010 09:22:49 18/01/2010 09:14:03

Domestic Bins not emptied

95499 Completed 11/01/2010 09:28:48 11/01/2010 10:13:17

Domestic Bins not emptied

95502 Completed 11/01/2010 09:31:03 14/01/2010 15:50:55

Domestic Bins not emptied

95505 Completed 11/01/2010 09:31:22 12/01/2010 09:13:51

Domestic Bins not emptied

95510 Completed 11/01/2010 09:32:50 14/01/2010 15:34:02

Domestic Bins not emptied

95545 Completed 11/01/2010 09:40:44 14/01/2010 15:46:30

Domestic Bins not emptied

95569 Completed 11/01/2010 09:47:36 18/01/2010 09:11:16

Domestic Bins not emptied

95585 Completed 11/01/2010 09:50:52 12/01/2010 09:18:31

Domestic Bins not emptied

95630 Completed 11/01/2010 10:07:39 18/01/2010 09:12:20

Domestic Bins not emptied

95655 Completed 11/01/2010 10:15:49 18/01/2010 08:48:27

Domestic Bins not emptied

95659 Completed 11/01/2010 10:16:44 11/01/2010 10:30:43

Domestic Bins not emptied

95673 Completed 11/01/2010 10:21:05 14/01/2010 15:41:06

Domestic Bins not emptied

95706 Completed 11/01/2010 10:30:50 14/01/2010 11:56:18

Domestic Bins not emptied

95712 Completed 11/01/2010 10:32:51 14/01/2010 15:34:59

Page 145: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 145 of 282

Domestic Bins not emptied

95723 Completed 11/01/2010 10:37:04 11/01/2010 16:51:03

Domestic Bins not emptied

95751 Completed 11/01/2010 10:46:17 18/01/2010 08:45:47

Domestic Bins not emptied

95754 Completed 11/01/2010 10:47:22 14/01/2010 15:38:52

Domestic Bins not emptied

95762 Completed 11/01/2010 10:48:50 14/01/2010 12:06:57

Domestic Bins not emptied

95766 Completed 11/01/2010 10:50:02 13/01/2010 15:52:15

Domestic Bins not emptied

95821 Completed 11/01/2010 11:07:59 14/01/2010 15:37:55

Domestic Bins not emptied

95832 Completed 11/01/2010 11:10:37 14/01/2010 11:42:36

Domestic Bins not emptied

95857 Completed 11/01/2010 11:21:09 14/01/2010 15:35:27

Domestic Bins not emptied

95919 Completed 11/01/2010 11:40:32 12/01/2010 16:09:18

Domestic Bins not emptied

95930 Completed 11/01/2010 11:42:43 12/01/2010 16:07:54

Domestic Bins not emptied

95931 Completed 11/01/2010 11:43:10 12/01/2010 16:07:19

Domestic Bins not emptied

95957 Completed 11/01/2010 11:50:51 14/01/2010 15:40:33

Domestic Bins not emptied

96010 Completed 11/01/2010 12:08:40 12/01/2010 16:06:39

Domestic Bins not emptied

96025 Completed 11/01/2010 12:16:35 22/01/2010 11:23:11

Domestic Bins not emptied

96118 Completed 11/01/2010 12:54:11 18/01/2010 09:44:19

Page 146: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 146 of 282

Domestic Bins not emptied

96214 Completed 11/01/2010 13:38:45 14/01/2010 11:39:54

Domestic Bins not emptied

96302 Completed 11/01/2010 14:24:26 14/01/2010 15:50:05

Domestic Bins not emptied

96470 Completed 11/01/2010 15:41:47 12/01/2010 16:09:54

Domestic Bins not emptied

96483 Completed 11/01/2010 15:47:35 14/01/2010 15:39:16

Domestic Bins not emptied

96499 Completed 11/01/2010 15:51:56 14/01/2010 15:41:42

Domestic Bins not emptied

96526 Completed 11/01/2010 16:08:18 13/01/2010 16:09:11

Domestic Bins not emptied

96550 Completed 11/01/2010 16:22:59 14/01/2010 15:38:27

Domestic Bins not emptied

96564 Completed 11/01/2010 16:27:11 14/01/2010 15:35:59

Domestic Bins not emptied

96586 Completed 11/01/2010 16:47:38 13/01/2010 16:11:20

Domestic Bins not emptied

96600 Completed 12/01/2010 08:52:11 13/01/2010 16:22:47

Domestic Bins not emptied

96611 Completed 12/01/2010 08:59:10 18/01/2010 09:20:22

Domestic Bins not emptied

96625 Completed 12/01/2010 09:15:53 13/01/2010 15:50:20

Domestic Bins not emptied

96633 Completed 12/01/2010 09:18:22 13/01/2010 16:20:07

Domestic Bins not emptied

96673 Completed 12/01/2010 09:27:54 14/01/2010 11:35:44

Domestic Bins not emptied

96674 Completed 12/01/2010 09:28:35 13/01/2010 15:50:52

Page 147: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 147 of 282

Domestic Bins not emptied

96696 Completed 12/01/2010 09:37:52 18/01/2010 09:46:26

Domestic Bins not emptied

96700 Completed 12/01/2010 09:38:26 15/01/2010 09:04:48

Domestic Bins not emptied

96725 Completed 12/01/2010 09:49:41 13/01/2010 16:17:35

Domestic Bins not emptied

96764 Completed 12/01/2010 10:11:46 22/01/2010 11:23:30

Domestic Bins not emptied

96775 Completed 12/01/2010 10:18:34 14/01/2010 15:58:18

Domestic Bins not emptied

96785 Completed 12/01/2010 10:20:52 13/01/2010 16:12:11

Domestic Bins not emptied

96786 Completed 12/01/2010 10:21:39 18/01/2010 08:46:13

Domestic Bins not emptied

96808 Completed 12/01/2010 10:30:38 13/01/2010 15:55:27

Domestic Bins not emptied

96830 Completed 12/01/2010 10:40:42 18/01/2010 09:13:31

Domestic Bins not emptied

96837 Completed 12/01/2010 10:48:28 18/01/2010 09:42:27

Domestic Bins not emptied

96855 Completed 12/01/2010 10:55:31 13/01/2010 16:24:49

Domestic Bins not emptied

96876 Completed 12/01/2010 11:03:42 13/01/2010 15:51:35

Domestic Bins not emptied

96882 Completed 12/01/2010 11:05:30 15/01/2010 09:06:36

Domestic Bins not emptied

96889 Completed 12/01/2010 11:09:33 14/01/2010 13:41:21

Domestic Bins not emptied

96933 Completed 12/01/2010 11:31:41 14/01/2010 15:58:45

Page 148: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 148 of 282

Domestic Bins not emptied

96966 Completed 12/01/2010 11:45:46 22/01/2010 11:27:03

Domestic Bins not emptied

97092 Completed 12/01/2010 12:23:36 13/01/2010 15:52:57

Domestic Bins not emptied

97107 Completed 12/01/2010 12:30:15 22/01/2010 11:28:40

Domestic Bins not emptied

97120 Completed 12/01/2010 12:34:54 18/01/2010 09:27:28

Domestic Bins not emptied

97155 Completed 12/01/2010 12:50:33 14/01/2010 14:01:24

Domestic Bins not emptied

97164 Completed 12/01/2010 12:52:41 12/01/2010 16:20:12

Domestic Bins not emptied

97165 Completed 12/01/2010 12:52:52 15/01/2010 09:04:05

Domestic Bins not emptied

97185 Completed 12/01/2010 13:00:47 15/01/2010 08:26:44

Domestic Bins not emptied

97187 Completed 12/01/2010 13:02:05 18/01/2010 08:54:19

Domestic Bins not emptied

97195 Completed 12/01/2010 13:05:39 22/01/2010 11:32:02

Domestic Bins not emptied

97205 Completed 12/01/2010 13:11:23 18/01/2010 09:51:25

Domestic Bins not emptied

97220 Completed 12/01/2010 13:20:27 13/01/2010 16:18:19

Domestic Bins not emptied

97234 Completed 12/01/2010 13:27:45 18/01/2010 08:54:55

Domestic Bins not emptied

97303 Completed 12/01/2010 14:07:41 13/01/2010 16:25:56

Domestic Bins not emptied

97352 Completed 12/01/2010 14:29:27 15/01/2010 09:07:13

Page 149: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 149 of 282

Domestic Bins not emptied

97356 Completed 12/01/2010 14:30:37 14/01/2010 15:31:53

Domestic Bins not emptied

97385 Completed 12/01/2010 14:52:27 15/01/2010 09:03:22

Domestic Bins not emptied

97419 Completed 12/01/2010 15:11:30 13/01/2010 16:25:27

Domestic Bins not emptied

97432 Completed 12/01/2010 15:21:58 22/01/2010 11:46:31

Domestic Bins not emptied

97442 Completed 12/01/2010 15:25:36 15/01/2010 09:07:54

Domestic Bins not emptied

97529 Completed 12/01/2010 16:07:25 13/01/2010 16:10:47

Domestic Bins not emptied

97543 Completed 12/01/2010 16:16:32 13/01/2010 16:05:21

Domestic Bins not emptied

97604 Completed 13/01/2010 09:32:22 18/01/2010 09:16:58

Domestic Bins not emptied

97627 Completed 13/01/2010 09:40:01 18/01/2010 09:47:05

Domestic Bins not emptied

97628 Completed 13/01/2010 09:40:17 14/01/2010 13:58:49

Domestic Bins not emptied

97629 Completed 13/01/2010 09:40:24 18/01/2010 11:00:12

Domestic Bins not emptied

97650 Completed 13/01/2010 09:46:24 14/01/2010 15:52:20

Domestic Bins not emptied

97675 Completed 13/01/2010 10:01:16 15/01/2010 14:32:42

Domestic Bins not emptied

97686 Completed 13/01/2010 10:05:11 13/01/2010 10:29:36

Domestic Bins not emptied

97703 Completed 13/01/2010 10:13:20 18/01/2010 08:50:11

Page 150: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 150 of 282

Domestic Bins not emptied

97704 Completed 13/01/2010 10:13:49 18/01/2010 09:15:54

Domestic Bins not emptied

97739 Completed 13/01/2010 10:29:34 18/01/2010 11:01:17

Domestic Bins not emptied

97747 Completed 13/01/2010 10:35:28 14/01/2010 15:57:48

Domestic Bins not emptied

97779 Completed 13/01/2010 10:53:10 22/01/2010 11:48:34

Domestic Bins not emptied

97790 Completed 13/01/2010 10:56:39 15/01/2010 15:01:12

Domestic Bins not emptied

97845 Completed 13/01/2010 11:24:17 14/01/2010 11:32:16

Domestic Bins not emptied

97846 Completed 13/01/2010 11:24:33 14/01/2010 11:33:04

Domestic Bins not emptied

97914 Completed 13/01/2010 11:49:40 22/01/2010 11:48:55

Domestic Bins not emptied

97957 Completed 13/01/2010 12:20:31 18/01/2010 09:18:36

Domestic Bins not emptied

97962 Completed 13/01/2010 12:23:11 18/01/2010 10:52:21

Domestic Bins not emptied

97977 Completed 13/01/2010 12:29:38 15/01/2010 15:05:11

Domestic Bins not emptied

98069 Completed 13/01/2010 13:31:25 14/01/2010 13:58:08

Domestic Bins not emptied

98070 Completed 13/01/2010 13:34:43 14/01/2010 13:57:12

Domestic Bins not emptied

98104 Completed 13/01/2010 13:47:31 14/01/2010 13:56:33

Domestic Bins not emptied

98120 Completed 13/01/2010 13:53:58 18/01/2010 11:04:27

Page 151: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 151 of 282

Domestic Bins not emptied

98126 Completed 13/01/2010 13:57:47 15/01/2010 15:22:27

Domestic Bins not emptied

98163 Completed 13/01/2010 14:19:37 15/01/2010 15:12:32

Domestic Bins not emptied

98177 Completed 13/01/2010 14:25:12 18/01/2010 09:16:21

Domestic Bins not emptied

98207 Completed 13/01/2010 14:39:15 22/01/2010 11:49:39

Domestic Bins not emptied

98272 Completed 13/01/2010 15:16:39 15/01/2010 15:05:44

Domestic Bins not emptied

98310 Completed 13/01/2010 15:47:34 18/01/2010 09:17:35

Domestic Bins not emptied

98325 Completed 13/01/2010 16:02:42 13/01/2010 16:07:43

Domestic Bins not emptied

98336 Completed 13/01/2010 16:10:51 14/01/2010 13:25:08

Domestic Bins not emptied

98373 Completed 13/01/2010 16:51:38 14/01/2010 13:24:42

Domestic Bins not emptied

98384 Completed 14/01/2010 08:36:37 18/01/2010 09:53:07

Domestic Bins not emptied

98397 Completed 14/01/2010 08:55:41 15/01/2010 15:23:39

Domestic Bins not emptied

98430 Completed 14/01/2010 09:17:06 22/01/2010 11:50:04

Domestic Bins not emptied

98434 Completed 14/01/2010 09:19:05 18/01/2010 10:20:54

Domestic Bins not emptied

98457 Completed 14/01/2010 09:30:15 26/01/2010 10:45:12

Domestic Bins not emptied

98472 Completed 14/01/2010 09:39:40 18/01/2010 10:53:49

Page 152: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 152 of 282

Domestic Bins not emptied

98474 Completed 14/01/2010 09:41:34 15/01/2010 15:24:09

Domestic Bins not emptied

98490 Completed 14/01/2010 09:44:45 18/01/2010 08:33:00

Domestic Bins not emptied

98509 Completed 14/01/2010 09:53:17 18/01/2010 10:38:10

Domestic Bins not emptied

98525 Completed 14/01/2010 10:02:23 15/01/2010 13:47:38

Domestic Bins not emptied

98532 Completed 14/01/2010 10:08:46 18/01/2010 08:34:37

Domestic Bins not emptied

98544 Completed 14/01/2010 10:18:50 18/01/2010 09:28:11

Domestic Bins not emptied

98611 Completed 14/01/2010 10:46:20 15/01/2010 15:24:43

Domestic Bins not emptied

98627 Completed 14/01/2010 10:52:03 15/01/2010 15:23:07

Domestic Bins not emptied

98673 Completed 14/01/2010 11:15:17 18/01/2010 10:51:50

Domestic Bins not emptied

98692 Completed 14/01/2010 11:23:09 26/01/2010 10:42:51

Domestic Bins not emptied

98724 Completed 14/01/2010 11:38:16 18/01/2010 10:53:16

Domestic Bins not emptied

98758 Completed 14/01/2010 11:55:10 26/01/2010 10:42:30

Domestic Bins not emptied

98809 Completed 14/01/2010 12:25:08 26/01/2010 10:39:02

Domestic Bins not emptied

98834 Completed 14/01/2010 12:32:50 18/01/2010 10:24:07

Domestic Bins not emptied

98867 Completed 14/01/2010 12:59:33 18/01/2010 10:38:50

Page 153: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 153 of 282

Domestic Bins not emptied

98879 Completed 14/01/2010 13:06:44 18/01/2010 10:21:24

Domestic Bins not emptied

98979 Completed 14/01/2010 14:07:45 18/01/2010 11:08:22

Domestic Bins not emptied

99000 Completed 14/01/2010 14:23:48 18/01/2010 10:22:02

Domestic Bins not emptied

99081 Completed 14/01/2010 15:10:35 18/01/2010 10:48:01

Domestic Bins not emptied

99086 Completed 14/01/2010 15:11:29 14/01/2010 16:06:43

Domestic Bins not emptied

99096 Completed 14/01/2010 15:14:34 18/01/2010 10:37:24

Domestic Bins not emptied

99117 Completed 14/01/2010 15:23:49 18/01/2010 08:34:06

Domestic Bins not emptied

99132 Completed 14/01/2010 15:33:01 18/01/2010 10:50:48

Domestic Bins not emptied

99137 Completed 14/01/2010 15:34:10 18/01/2010 08:43:55

Domestic Bins not emptied

99203 Completed 14/01/2010 16:12:19 15/01/2010 09:01:00

Domestic Bins not emptied

99211 Completed 14/01/2010 16:18:30 18/01/2010 10:24:51

Domestic Bins not emptied

99215 Completed 14/01/2010 16:20:08 18/01/2010 10:45:48

Domestic Bins not emptied

99220 Completed 14/01/2010 16:22:44 18/01/2010 10:36:49

Domestic Bins not emptied

99263 Completed 15/01/2010 08:40:45 18/01/2010 10:04:52

Domestic Bins not emptied

99292 Completed 15/01/2010 09:16:03 18/01/2010 11:14:28

Page 154: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 154 of 282

Domestic Bins not emptied

99305 Completed 15/01/2010 09:24:51 18/01/2010 10:05:39

Domestic Bins not emptied

99311 Completed 15/01/2010 09:28:20 26/01/2010 10:45:29

Domestic Bins not emptied

99327 Completed 15/01/2010 09:38:03 18/01/2010 09:56:49

Domestic Bins not emptied

99332 Completed 15/01/2010 09:38:59 20/01/2010 12:24:16

Domestic Bins not emptied

99341 Completed 15/01/2010 09:43:18 18/01/2010 16:40:03

Domestic Bins not emptied

99345 Completed 15/01/2010 09:44:48 18/01/2010 09:57:26

Domestic Bins not emptied

99371 Completed 15/01/2010 09:56:53 15/01/2010 14:29:09

Domestic Bins not emptied

99379 Completed 15/01/2010 10:01:08 18/01/2010 10:17:57

Domestic Bins not emptied

99387 Completed 15/01/2010 10:09:25 18/01/2010 09:56:11

Domestic Bins not emptied

99442 Completed 15/01/2010 10:49:10 15/01/2010 14:27:43

Domestic Bins not emptied

99483 Completed 15/01/2010 11:06:03 18/01/2010 10:03:09

Domestic Bins not emptied

99508 Completed 15/01/2010 11:16:00 18/01/2010 16:40:34

Domestic Bins not emptied

99524 Completed 15/01/2010 11:28:33 20/01/2010 16:53:18

Domestic Bins not emptied

99588 Completed 15/01/2010 11:53:28 18/01/2010 10:10:04

Domestic Bins not emptied

99602 Completed 15/01/2010 11:58:33 18/01/2010 09:49:31

Page 155: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 155 of 282

Domestic Bins not emptied

99638 Completed 15/01/2010 12:21:50 25/01/2010 11:05:49

Domestic Bins not emptied

99645 Completed 15/01/2010 12:26:02 18/01/2010 10:14:17

Domestic Bins not emptied

99676 Completed 15/01/2010 12:45:53 18/01/2010 10:16:41

Domestic Bins not emptied

99680 Completed 15/01/2010 12:46:47 26/01/2010 10:45:48

Domestic Bins not emptied

99698 Completed 15/01/2010 12:56:42 18/01/2010 09:47:42

Domestic Bins not emptied

99757 Completed 15/01/2010 13:31:32 18/01/2010 10:09:33

Domestic Bins not emptied

99767 Completed 15/01/2010 13:39:53 18/01/2010 09:54:26

Domestic Bins not emptied

99793 Completed 15/01/2010 13:49:23 18/01/2010 09:50:38

Domestic Bins not emptied

99823 Completed 15/01/2010 14:02:28 18/01/2010 10:08:58

Domestic Bins not emptied

99860 Completed 15/01/2010 14:21:21 18/01/2010 16:43:15

Domestic Bins not emptied

99921 Completed 15/01/2010 15:01:12 18/01/2010 10:14:45

Domestic Bins not emptied

99962 Completed 15/01/2010 15:28:03 18/01/2010 10:16:13

Domestic Bins not emptied

100030 Completed 15/01/2010 16:21:08 18/01/2010 10:01:36

Domestic Bins not emptied

100053 Completed 15/01/2010 16:41:30 18/01/2010 11:02:13

Domestic Bins not emptied

100102 Completed 18/01/2010 08:58:24 25/01/2010 11:03:30

Page 156: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 156 of 282

Domestic Bins not emptied

100118 Completed 18/01/2010 09:05:43 25/01/2010 10:57:46

Domestic Bins not emptied

100171 Completed 18/01/2010 09:22:48 22/01/2010 15:17:51

Domestic Bins not emptied

100205 Completed 18/01/2010 09:33:46 26/01/2010 10:55:05

Domestic Bins not emptied

100395 Completed 18/01/2010 10:36:07 25/01/2010 11:06:43

Domestic Bins not emptied

100468 Completed 18/01/2010 11:03:47 25/01/2010 10:17:49

Domestic Bins not emptied

100477 Completed 18/01/2010 11:07:26 26/01/2010 10:56:43

Domestic Bins not emptied

100593 Completed 18/01/2010 11:56:34 22/01/2010 14:51:27

Domestic Bins not emptied

100649 Completed 18/01/2010 12:23:39 26/01/2010 10:57:00

Domestic Bins not emptied

100657 Completed 18/01/2010 12:27:03 25/01/2010 10:42:29

Domestic Bins not emptied

100766 Completed 18/01/2010 13:25:54 22/01/2010 15:18:52

Domestic Bins not emptied

100852 Completed 18/01/2010 13:54:14 25/01/2010 10:45:41

Domestic Bins not emptied

100888 Completed 18/01/2010 14:10:58 26/01/2010 10:57:20

Domestic Bins not emptied

100890 Completed 18/01/2010 14:11:11 25/01/2010 09:41:07

Domestic Bins not emptied

101060 Completed 18/01/2010 15:31:59 22/01/2010 14:50:10

Domestic Bins not emptied

101088 Completed 18/01/2010 15:46:43 22/01/2010 14:46:05

Page 157: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 157 of 282

Domestic Bins not emptied

101122 Completed 18/01/2010 16:04:40 21/01/2010 11:35:31

Domestic Bins not emptied

101129 Completed 18/01/2010 16:09:32 22/01/2010 15:18:20

Domestic Bins not emptied

101133 Completed 18/01/2010 16:12:55 05/02/2010 16:34:42

Domestic Bins not emptied

101145 Completed 18/01/2010 16:19:42 05/02/2010 16:35:01

Domestic Bins not emptied

101172 Completed 18/01/2010 16:39:37 25/01/2010 09:42:00

Domestic Bins not emptied

101197 Completed 18/01/2010 16:54:53 25/01/2010 10:47:32

Domestic Bins not emptied

101210 Completed 19/01/2010 08:38:58 22/01/2010 14:46:52

Domestic Bins not emptied

101283 Completed 19/01/2010 09:24:36 05/02/2010 16:35:57

Domestic Bins not emptied

101320 Completed 19/01/2010 09:40:09 25/01/2010 10:34:45

Domestic Bins not emptied

101338 Completed 19/01/2010 09:49:20 25/01/2010 10:57:14

Domestic Bins not emptied

101416 Completed 19/01/2010 10:38:38 05/02/2010 16:36:44

Domestic Bins not emptied

101468 Completed 19/01/2010 11:11:17 05/02/2010 16:37:00

Domestic Bins not emptied

101541 Completed 19/01/2010 11:42:29 05/02/2010 16:37:32

Domestic Bins not emptied

101568 Completed 19/01/2010 11:54:13 25/01/2010 10:32:44

Domestic Bins not emptied

101584 Completed 19/01/2010 12:01:31 20/01/2010 16:55:53

Page 158: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 158 of 282

Domestic Bins not emptied

101599 Completed 19/01/2010 12:12:34 26/01/2010 16:37:11

Domestic Bins not emptied

101600 Completed 19/01/2010 12:13:24 25/01/2010 10:45:08

Domestic Bins not emptied

101619 Completed 19/01/2010 12:21:13 05/02/2010 16:38:10

Domestic Bins not emptied

101667 Completed 19/01/2010 12:53:01 20/01/2010 12:22:33

Domestic Bins not emptied

101710 Completed 19/01/2010 13:11:41 05/02/2010 16:39:10

Domestic Bins not emptied

101797 Completed 19/01/2010 14:07:28 05/02/2010 16:39:48

Domestic Bins not emptied

101835 Completed 19/01/2010 14:31:49 25/01/2010 08:57:34

Domestic Bins not emptied

101896 Completed 19/01/2010 15:21:16 25/01/2010 10:24:49

Domestic Bins not emptied

101940 Completed 19/01/2010 15:51:25 22/01/2010 15:20:17

Domestic Bins not emptied

101958 Completed 19/01/2010 16:00:15 22/01/2010 14:52:06

Domestic Bins not emptied

102062 Completed 20/01/2010 09:43:15 25/01/2010 10:25:44

Domestic Bins not emptied

102072 Completed 20/01/2010 09:48:25 25/01/2010 10:14:27

Domestic Bins not emptied

102085 Completed 20/01/2010 09:57:46 29/01/2010 08:05:06

Domestic Bins not emptied

102093 Completed 20/01/2010 10:01:51 22/01/2010 15:16:19

Domestic Bins not emptied

102162 Completed 20/01/2010 10:45:28 05/02/2010 16:40:22

Page 159: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 159 of 282

Domestic Bins not emptied

102181 Completed 20/01/2010 10:56:28 22/01/2010 15:14:06

Domestic Bins not emptied

102219 Completed 20/01/2010 11:20:39 25/01/2010 10:12:30

Domestic Bins not emptied

102252 Completed 20/01/2010 11:41:06 20/01/2010 12:23:18

Domestic Bins not emptied

102258 Completed 20/01/2010 11:43:24 05/02/2010 16:40:36

Domestic Bins not emptied

102335 Completed 20/01/2010 12:30:51 25/01/2010 09:41:33

Domestic Bins not emptied

102342 Completed 20/01/2010 12:36:35 22/01/2010 15:15:44

Domestic Bins not emptied

102439 Completed 20/01/2010 13:40:35 05/02/2010 16:41:08

Domestic Bins not emptied

102480 Completed 20/01/2010 14:02:01 25/01/2010 09:39:52

Domestic Bins not emptied

102513 Completed 20/01/2010 14:22:01 25/01/2010 09:38:47

Domestic Bins not emptied

102516 Completed 20/01/2010 14:23:56 25/01/2010 09:40:37

Domestic Bins not emptied

102551 Completed 20/01/2010 14:48:02 05/02/2010 16:41:29

Domestic Bins not emptied

102576 Completed 20/01/2010 15:04:28 25/01/2010 10:23:00

Domestic Bins not emptied

102620 Completed 20/01/2010 15:47:02 25/01/2010 10:24:05

Domestic Bins not emptied

102672 Completed 20/01/2010 16:40:45 05/02/2010 16:41:44

Domestic Bins not emptied

102718 Completed 21/01/2010 09:02:50 25/01/2010 08:42:00

Page 160: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 160 of 282

Domestic Bins not emptied

102746 Completed 21/01/2010 09:14:32 25/01/2010 08:56:37

Domestic Bins not emptied

102857 Completed 21/01/2010 10:08:24 25/01/2010 08:42:17

Domestic Bins not emptied

102966 Completed 21/01/2010 11:02:33 25/01/2010 08:54:41

Domestic Bins not emptied

103004 Completed 21/01/2010 11:23:34 25/01/2010 10:17:17

Domestic Bins not emptied

103036 Completed 21/01/2010 11:48:58 25/01/2010 10:19:56

Domestic Bins not emptied

103085 Completed 21/01/2010 12:25:50 22/01/2010 14:45:35

Domestic Bins not emptied

103093 Completed 21/01/2010 12:29:27 25/01/2010 08:55:17

Domestic Bins not emptied

103198 Completed 21/01/2010 13:56:25 25/01/2010 08:47:04

Domestic Bins not emptied

103248 Completed 21/01/2010 14:27:27 25/01/2010 09:03:13

Domestic Bins not emptied

103300 Completed 21/01/2010 15:02:11 25/01/2010 08:42:41

Domestic Bins not emptied

103337 Completed 21/01/2010 15:19:46 25/01/2010 10:13:41

Domestic Bins not emptied

103390 Completed 21/01/2010 15:46:59 25/01/2010 10:19:02

Domestic Bins not emptied

103445 Completed 21/01/2010 16:20:46 25/01/2010 09:34:26

Domestic Bins not emptied

103448 Completed 21/01/2010 16:23:24 22/01/2010 15:32:44

Domestic Bins not emptied

103483 Completed 21/01/2010 16:50:02 25/01/2010 08:55:57

Page 161: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 161 of 282

Domestic Bins not emptied

103493 Completed 22/01/2010 08:39:50 01/02/2010 09:12:06

Domestic Bins not emptied

103515 Completed 22/01/2010 08:57:45 26/01/2010 09:32:18

Domestic Bins not emptied

103536 Completed 22/01/2010 09:18:47 25/01/2010 10:10:52

Domestic Bins not emptied

103612 Completed 22/01/2010 10:11:00 25/01/2010 10:06:41

Domestic Bins not emptied

103618 Completed 22/01/2010 10:16:29 01/02/2010 09:11:21

Domestic Bins not emptied

103671 Completed 22/01/2010 10:41:35 25/01/2010 09:35:04

Domestic Bins not emptied

103718 Completed 22/01/2010 11:03:31 26/01/2010 16:40:18

Domestic Bins not emptied

103793 Completed 22/01/2010 11:38:47 25/01/2010 10:09:45

Domestic Bins not emptied

103863 Completed 22/01/2010 12:07:22 25/01/2010 09:29:45

Domestic Bins not emptied

103920 Completed 22/01/2010 12:31:08 25/01/2010 09:32:22

Domestic Bins not emptied

104070 Completed 22/01/2010 13:53:46 25/01/2010 09:35:33

Domestic Bins not emptied

104155 Completed 22/01/2010 14:28:10 25/01/2010 09:32:49

Domestic Bins not emptied

104161 Completed 22/01/2010 14:33:49 25/01/2010 08:43:11

Domestic Bins not emptied

104322 Completed 22/01/2010 16:06:38 25/01/2010 09:00:18

Domestic Bins not emptied

104387 Completed 25/01/2010 08:40:28 27/01/2010 15:34:49

Page 162: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 162 of 282

Domestic Bins not emptied

104413 Completed 25/01/2010 09:05:36 28/01/2010 08:30:39

Domestic Bins not emptied

104426 Completed 25/01/2010 09:10:06 25/01/2010 14:14:58

Domestic Bins not emptied

104444 Completed 25/01/2010 09:19:29 01/02/2010 09:12:44

Domestic Bins not emptied

104477 Completed 25/01/2010 09:31:51 27/01/2010 15:30:18

Domestic Bins not emptied

104512 Completed 25/01/2010 09:41:55 25/01/2010 09:59:34

Domestic Bins not emptied

104549 Completed 25/01/2010 09:54:52 26/01/2010 11:58:13

Domestic Bins not emptied

104772 Completed 25/01/2010 11:03:24 01/02/2010 09:19:05

Domestic Bins not emptied

104812 Completed 25/01/2010 11:19:31 27/01/2010 15:19:05

Domestic Bins not emptied

104821 Completed 25/01/2010 11:22:03 27/01/2010 15:27:21

Domestic Bins not emptied

104837 Completed 25/01/2010 11:28:30 26/01/2010 16:34:59

Domestic Bins not emptied

104898 Completed 25/01/2010 11:50:19 27/01/2010 15:54:10

Domestic Bins not emptied

105047 Completed 25/01/2010 13:18:56 27/01/2010 15:36:15

Domestic Bins not emptied

105073 Completed 25/01/2010 13:30:00 27/01/2010 15:19:32

Domestic Bins not emptied

105209 Completed 25/01/2010 14:35:52 27/01/2010 15:24:42

Domestic Bins not emptied

105480 Completed 25/01/2010 16:59:30 27/01/2010 15:35:46

Page 163: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 163 of 282

Domestic Bins not emptied

105552 Completed 26/01/2010 09:35:46 27/01/2010 15:20:56

Domestic Bins not emptied

105607 Completed 26/01/2010 09:59:07 27/01/2010 15:25:13

Domestic Bins not emptied

105619 Completed 26/01/2010 10:05:00 29/01/2010 08:06:25

Domestic Bins not emptied

105648 Completed 26/01/2010 10:15:51 27/01/2010 15:28:25

Domestic Bins not emptied

105671 Completed 26/01/2010 10:31:00 19/02/2010 11:43:39

Domestic Bins not emptied

105693 Completed 26/01/2010 10:44:42 27/01/2010 15:27:56

Domestic Bins not emptied

105747 Completed 26/01/2010 11:20:53 28/01/2010 08:46:46

Domestic Bins not emptied

105784 Completed 26/01/2010 11:36:57 01/02/2010 09:20:26

Domestic Bins not emptied

105796 Completed 26/01/2010 11:39:07 28/01/2010 08:46:16

Domestic Bins not emptied

105857 Completed 26/01/2010 12:10:41 27/01/2010 15:35:15

Domestic Bins not emptied

105908 Completed 26/01/2010 12:38:17 27/01/2010 08:20:30

Domestic Bins not emptied

105967 Completed 26/01/2010 13:07:02 28/01/2010 08:45:50

Domestic Bins not emptied

106051 Completed 26/01/2010 13:40:05 27/01/2010 15:26:52

Domestic Bins not emptied

106107 Completed 26/01/2010 13:54:16 28/01/2010 08:27:33

Domestic Bins not emptied

106133 Completed 26/01/2010 14:08:57 29/01/2010 15:01:20

Page 164: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 164 of 282

Domestic Bins not emptied

106229 Completed 26/01/2010 14:50:32 16/02/2010 16:49:57

Domestic Bins not emptied

106433 Completed 27/01/2010 09:32:12 27/01/2010 15:17:53

Domestic Bins not emptied

106458 Completed 27/01/2010 09:41:15 16/02/2010 16:50:34

Domestic Bins not emptied

106511 Completed 27/01/2010 10:01:20 16/02/2010 16:51:19

Domestic Bins not emptied

106669 Completed 27/01/2010 11:32:24 27/01/2010 15:50:33

Domestic Bins not emptied

106736 Completed 27/01/2010 12:05:06 03/02/2010 09:05:51

Domestic Bins not emptied

106766 Completed 27/01/2010 12:19:50 27/01/2010 13:56:27

Domestic Bins not emptied

106779 Completed 27/01/2010 12:32:22 28/01/2010 08:26:05

Domestic Bins not emptied

106786 Completed 27/01/2010 12:35:46 29/01/2010 15:02:02

Domestic Bins not emptied

106863 Completed 27/01/2010 13:30:00 08/02/2010 08:38:53

Domestic Bins not emptied

106879 Completed 27/01/2010 13:44:18 27/01/2010 13:55:46

Domestic Bins not emptied

106902 Completed 27/01/2010 13:54:02 01/02/2010 08:53:12

Domestic Bins not emptied

107170 Completed 28/01/2010 08:55:29 03/02/2010 09:09:51

Domestic Bins not emptied

107229 Completed 28/01/2010 09:35:26 01/02/2010 09:36:28

Domestic Bins not emptied

107259 Completed 28/01/2010 09:47:22 29/01/2010 15:02:43

Page 165: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 165 of 282

Domestic Bins not emptied

107326 Completed 28/01/2010 10:17:27 03/02/2010 09:13:01

Domestic Bins not emptied

107370 Completed 28/01/2010 10:36:51 01/02/2010 09:05:30

Domestic Bins not emptied

107382 Completed 28/01/2010 10:45:33 29/01/2010 15:24:39

Domestic Bins not emptied

107697 Completed 28/01/2010 14:23:15 09/02/2010 12:02:59

Domestic Bins not emptied

107831 Completed 28/01/2010 16:01:51 01/02/2010 08:57:54

Domestic Bins not emptied

107833 Completed 28/01/2010 16:02:52 01/02/2010 09:06:59

Domestic Bins not emptied

107895 Completed 29/01/2010 08:38:13 03/02/2010 09:11:18

Domestic Bins not emptied

107896 Completed 29/01/2010 08:38:55 04/02/2010 15:13:42

Domestic Bins not emptied

107918 Completed 29/01/2010 09:16:48 01/02/2010 09:39:53

Domestic Bins not emptied

108018 Completed 29/01/2010 10:05:15 03/02/2010 09:08:35

Domestic Bins not emptied

108030 Completed 29/01/2010 10:12:53 09/02/2010 13:46:41

Domestic Bins not emptied

108092 Completed 29/01/2010 10:51:54 03/02/2010 09:15:45

Domestic Bins not emptied

108103 Completed 29/01/2010 10:57:19 03/02/2010 09:16:10

Domestic Bins not emptied

108114 Completed 29/01/2010 11:04:31 03/02/2010 09:07:48

Domestic Bins not emptied

108304 Completed 29/01/2010 13:04:41 03/02/2010 09:17:02

Page 166: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 166 of 282

Domestic Bins not emptied

108324 Completed 29/01/2010 13:16:17 01/02/2010 09:38:08

Domestic Bins not emptied

108372 Completed 29/01/2010 13:37:38 09/02/2010 13:47:36

Domestic Bins not emptied

108444 Completed 29/01/2010 14:20:04 02/02/2010 13:43:14

Domestic Bins not emptied

108458 Completed 29/01/2010 14:27:55 02/02/2010 08:17:06

Domestic Bins not emptied

108508 Completed 29/01/2010 15:03:22 01/02/2010 09:37:36

Domestic Bins not emptied

108558 Completed 29/01/2010 15:41:43 03/02/2010 09:10:34

Domestic Bins not emptied

108587 Completed 29/01/2010 15:55:43 01/02/2010 08:50:27

Domestic Bins not emptied

108647 Completed 29/01/2010 16:25:44 03/02/2010 09:14:30

547Domestic Orders and Repairs

90087 Completed 04/01/2010 09:26:06 08/01/2010 15:53:16

Domestic Orders and Repairs

90241 Completed 04/01/2010 10:02:18 11/01/2010 10:41:11

Domestic Orders and Repairs

90306 Completed 04/01/2010 10:13:07 05/01/2010 09:40:34

Domestic Orders and Repairs

90314 Completed 04/01/2010 10:14:23 08/01/2010 11:36:54

Total Interactions for Domestic Bins not emptied =

Page 167: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 167 of 282

Domestic Orders and Repairs

90446 Completed 04/01/2010 10:41:46 22/01/2010 10:16:05

Domestic Orders and Repairs

90706 Completed 04/01/2010 11:39:14 12/01/2010 16:19:22

Domestic Orders and Repairs

90770 Completed 04/01/2010 11:59:10 08/01/2010 11:41:56

Domestic Orders and Repairs

90843 Completed 04/01/2010 12:29:02 07/01/2010 16:28:26

Domestic Orders and Repairs

91093 Completed 04/01/2010 14:13:17 22/01/2010 10:19:48

Domestic Orders and Repairs

91136 Completed 04/01/2010 14:31:36 11/01/2010 10:31:11

Domestic Orders and Repairs

91310 Completed 04/01/2010 15:24:32 07/01/2010 16:51:59

Domestic Orders and Repairs

91396 Completed 04/01/2010 16:00:55 15/01/2010 15:13:20

Domestic Orders and Repairs

91415 Completed 04/01/2010 16:10:38 08/01/2010 12:02:01

Domestic Orders and Repairs

91561 Completed 05/01/2010 09:21:47 07/01/2010 16:26:10

Page 168: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 168 of 282

Domestic Orders and Repairs

91678 Completed 05/01/2010 10:14:06 07/01/2010 16:32:08

Domestic Orders and Repairs

91712 Completed 05/01/2010 10:29:48 11/01/2010 10:54:05

Domestic Orders and Repairs

91824 Completed 05/01/2010 11:16:27 08/01/2010 12:02:42

Domestic Orders and Repairs

91892 Completed 05/01/2010 11:40:56 06/01/2010 16:49:36

Domestic Orders and Repairs

91896 Completed 05/01/2010 11:41:16 06/01/2010 15:18:49

Domestic Orders and Repairs

91996 Completed 05/01/2010 12:19:26 07/01/2010 12:13:12

Domestic Orders and Repairs

92006 Completed 05/01/2010 12:21:40 06/01/2010 15:17:42

Domestic Orders and Repairs

92038 Completed 05/01/2010 12:34:25 06/01/2010 15:27:25

Domestic Orders and Repairs

92078 Completed 05/01/2010 12:55:38 07/01/2010 11:58:01

Domestic Orders and Repairs

92084 Completed 05/01/2010 12:58:24 22/01/2010 10:29:03

Page 169: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 169 of 282

Domestic Orders and Repairs

92197 Completed 05/01/2010 14:10:02 12/01/2010 09:58:14

Domestic Orders and Repairs

92293 Completed 05/01/2010 14:58:32 18/01/2010 09:08:16

Domestic Orders and Repairs

92313 Completed 05/01/2010 15:05:07 07/01/2010 16:29:40

Domestic Orders and Repairs

92480 Completed 05/01/2010 16:54:23 08/01/2010 11:36:05

Domestic Orders and Repairs

92525 Completed 06/01/2010 09:34:39 07/01/2010 16:50:26

Domestic Orders and Repairs

92553 Completed 06/01/2010 09:41:40 07/01/2010 16:25:29

Domestic Orders and Repairs

92622 Completed 06/01/2010 10:00:25 22/01/2010 10:30:01

Domestic Orders and Repairs

92665 Completed 06/01/2010 10:13:14 22/01/2010 10:30:23

Domestic Orders and Repairs

92693 Completed 06/01/2010 10:25:41 22/01/2010 10:31:03

Domestic Orders and Repairs

92760 Completed 06/01/2010 10:49:07 11/01/2010 08:28:32

Page 170: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 170 of 282

Domestic Orders and Repairs

92800 Completed 06/01/2010 11:08:01 22/01/2010 11:15:41

Domestic Orders and Repairs

92802 Completed 06/01/2010 11:08:53 07/01/2010 11:34:46

Domestic Orders and Repairs

92865 Completed 06/01/2010 11:33:56 08/01/2010 08:46:27

Domestic Orders and Repairs

92981 Completed 06/01/2010 12:56:32 11/01/2010 08:45:27

Domestic Orders and Repairs

93062 Completed 06/01/2010 13:31:45 07/01/2010 16:49:13

Domestic Orders and Repairs

93118 Completed 06/01/2010 14:12:33 14/01/2010 12:09:16

Domestic Orders and Repairs

93163 Completed 06/01/2010 14:42:01 08/01/2010 15:43:26

Domestic Orders and Repairs

93265 Completed 06/01/2010 15:30:02 08/01/2010 11:49:47

Domestic Orders and Repairs

93276 Completed 06/01/2010 15:33:15 14/01/2010 12:17:14

Domestic Orders and Repairs

93299 Completed 06/01/2010 15:44:28 07/01/2010 16:30:55

Page 171: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 171 of 282

Domestic Orders and Repairs

93318 Completed 06/01/2010 15:55:04 22/01/2010 11:17:48

Domestic Orders and Repairs

93546 Completed 07/01/2010 09:33:36 11/01/2010 09:06:30

Domestic Orders and Repairs

93561 Completed 07/01/2010 09:36:00 11/01/2010 08:52:36

Domestic Orders and Repairs

93719 Completed 07/01/2010 10:24:51 11/01/2010 09:26:12

Domestic Orders and Repairs

93836 Completed 07/01/2010 11:12:00 11/01/2010 08:51:48

Domestic Orders and Repairs

93907 Completed 07/01/2010 11:34:31 11/01/2010 08:56:59

Domestic Orders and Repairs

93921 Completed 07/01/2010 11:38:04 11/01/2010 09:09:15

Domestic Orders and Repairs

93931 Completed 07/01/2010 11:40:10 15/01/2010 10:54:41

Domestic Orders and Repairs

94023 Completed 07/01/2010 12:15:41 11/01/2010 09:07:02

Domestic Orders and Repairs

94182 Completed 07/01/2010 13:31:53 22/01/2010 11:18:10

Page 172: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 172 of 282

Domestic Orders and Repairs

94315 Completed 07/01/2010 14:43:12 11/01/2010 08:26:49

Domestic Orders and Repairs

94363 Completed 07/01/2010 15:09:06 11/01/2010 08:29:07

Domestic Orders and Repairs

94468 Completed 07/01/2010 15:54:06 11/01/2010 08:18:45

Domestic Orders and Repairs

94520 Completed 07/01/2010 16:27:16 11/01/2010 09:10:48

Domestic Orders and Repairs

94623 Completed 08/01/2010 09:09:38 08/01/2010 13:57:13

Domestic Orders and Repairs

94790 Completed 08/01/2010 10:20:07 11/01/2010 08:55:40

Domestic Orders and Repairs

94815 Completed 08/01/2010 10:30:18 12/01/2010 16:04:35

Domestic Orders and Repairs

94823 Completed 08/01/2010 10:36:22 12/01/2010 16:15:10

Domestic Orders and Repairs

94857 Completed 08/01/2010 10:50:17 15/01/2010 11:13:03

Domestic Orders and Repairs

94899 Completed 08/01/2010 11:07:54 15/01/2010 11:00:22

Page 173: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 173 of 282

Domestic Orders and Repairs

94999 Completed 08/01/2010 11:53:28 22/01/2010 11:20:13

Domestic Orders and Repairs

95118 Completed 08/01/2010 13:18:15 12/01/2010 16:00:13

Domestic Orders and Repairs

95184 Completed 08/01/2010 14:17:53 15/01/2010 14:33:19

Domestic Orders and Repairs

95298 Completed 08/01/2010 15:27:44 15/01/2010 10:58:42

Domestic Orders and Repairs

95320 Completed 08/01/2010 15:44:57 11/01/2010 08:27:37

Domestic Orders and Repairs

95365 Completed 08/01/2010 16:42:55 15/01/2010 11:20:36

Domestic Orders and Repairs

95408 Completed 11/01/2010 09:01:20 15/01/2010 14:08:58

Domestic Orders and Repairs

95412 Completed 11/01/2010 09:03:29 14/01/2010 12:37:34

Domestic Orders and Repairs

95443 Completed 11/01/2010 09:12:56 15/01/2010 10:59:55

Domestic Orders and Repairs

95643 Completed 11/01/2010 10:11:46 12/01/2010 16:03:39

Page 174: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 174 of 282

Domestic Orders and Repairs

95725 Completed 11/01/2010 10:37:16 22/01/2010 11:22:48

Domestic Orders and Repairs

95792 Completed 11/01/2010 10:56:41 12/01/2010 16:17:50

Domestic Orders and Repairs

95875 Completed 11/01/2010 11:25:23 15/01/2010 14:48:01

Domestic Orders and Repairs

95947 Completed 11/01/2010 11:47:07 14/01/2010 13:43:17

Domestic Orders and Repairs

95982 Completed 11/01/2010 11:57:22 22/01/2010 11:27:25

Domestic Orders and Repairs

96069 Completed 11/01/2010 12:40:05 15/01/2010 11:02:33

Domestic Orders and Repairs

96075 Completed 11/01/2010 12:42:16 15/01/2010 11:01:34

Domestic Orders and Repairs

96138 Completed 11/01/2010 13:00:58 15/01/2010 14:29:47

Domestic Orders and Repairs

96193 Completed 11/01/2010 13:30:42 15/01/2010 11:15:06

Domestic Orders and Repairs

96230 Completed 11/01/2010 13:43:49 12/01/2010 16:05:04

Page 175: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 175 of 282

Domestic Orders and Repairs

96264 Completed 11/01/2010 14:00:33 14/01/2010 11:57:30

Domestic Orders and Repairs

96369 Completed 11/01/2010 15:05:50 12/01/2010 16:15:54

Domestic Orders and Repairs

96400 Completed 11/01/2010 15:16:28 15/01/2010 11:13:46

Domestic Orders and Repairs

96424 Completed 11/01/2010 15:26:42 12/01/2010 16:16:44

Domestic Orders and Repairs

96442 Completed 11/01/2010 15:31:47 15/01/2010 11:14:25

Domestic Orders and Repairs

96494 Completed 11/01/2010 15:50:53 12/01/2010 14:47:11

Domestic Orders and Repairs

96558 Completed 11/01/2010 16:26:01 12/01/2010 14:46:31

Domestic Orders and Repairs

96570 Completed 11/01/2010 16:29:59 15/01/2010 11:22:36

Domestic Orders and Repairs

96621 Completed 12/01/2010 09:11:53 14/01/2010 12:05:06

Domestic Orders and Repairs

96638 Completed 12/01/2010 09:19:13 15/01/2010 09:05:54

Page 176: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 176 of 282

Domestic Orders and Repairs

96644 Completed 12/01/2010 09:20:54 12/01/2010 16:10:00

Domestic Orders and Repairs

96659 Completed 12/01/2010 09:23:56 13/01/2010 14:51:47

Domestic Orders and Repairs

96684 Completed 12/01/2010 09:33:25 12/01/2010 13:28:56

Domestic Orders and Repairs

96765 Completed 12/01/2010 10:12:00 15/01/2010 14:29:42

Domestic Orders and Repairs

96890 Completed 12/01/2010 11:09:56 15/01/2010 09:09:26

Domestic Orders and Repairs

96891 Completed 12/01/2010 11:10:01 15/01/2010 10:53:21

Domestic Orders and Repairs

97296 Completed 12/01/2010 14:05:31 15/01/2010 11:27:17

Domestic Orders and Repairs

97399 Completed 12/01/2010 14:59:57 14/01/2010 13:42:20

Domestic Orders and Repairs

97431 Completed 12/01/2010 15:21:04 15/01/2010 14:29:14

Domestic Orders and Repairs

97514 Completed 12/01/2010 16:00:36 12/01/2010 16:13:31

Page 177: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 177 of 282

Domestic Orders and Repairs

97645 Completed 13/01/2010 09:45:13 18/01/2010 11:05:21

Domestic Orders and Repairs

97715 Completed 13/01/2010 10:15:35 15/01/2010 09:02:41

Domestic Orders and Repairs

97753 Completed 13/01/2010 10:37:30 18/01/2010 08:35:48

Domestic Orders and Repairs

97835 Completed 13/01/2010 11:18:34 15/01/2010 14:46:35

Domestic Orders and Repairs

97873 Completed 13/01/2010 11:33:56 26/01/2010 10:36:07

Domestic Orders and Repairs

97905 Completed 13/01/2010 11:46:50 15/01/2010 11:28:55

Domestic Orders and Repairs

97906 Completed 13/01/2010 11:46:52 15/01/2010 09:09:59

Domestic Orders and Repairs

98011 Completed 13/01/2010 12:52:43 15/01/2010 11:40:28

Domestic Orders and Repairs

98081 Completed 13/01/2010 13:41:52 15/01/2010 14:09:37

Domestic Orders and Repairs

98119 Completed 13/01/2010 13:53:03 14/01/2010 13:41:55

Page 178: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 178 of 282

Domestic Orders and Repairs

98143 Completed 13/01/2010 14:04:50 15/01/2010 11:41:24

Domestic Orders and Repairs

98153 Completed 13/01/2010 14:14:01 15/01/2010 14:32:40

Domestic Orders and Repairs

98203 Completed 13/01/2010 14:37:32 26/01/2010 10:36:32

Domestic Orders and Repairs

98225 Completed 13/01/2010 14:46:49 15/01/2010 15:07:56

Domestic Orders and Repairs

98241 Completed 13/01/2010 14:52:53 26/01/2010 10:36:49

Domestic Orders and Repairs

98329 Completed 13/01/2010 16:04:42 15/01/2010 14:47:25

Domestic Orders and Repairs

98489 Completed 14/01/2010 09:44:43 25/01/2010 10:01:53

Domestic Orders and Repairs

98524 Completed 14/01/2010 10:02:11 14/01/2010 13:51:21

Domestic Orders and Repairs

98565 Completed 14/01/2010 10:27:57 18/01/2010 08:42:18

Domestic Orders and Repairs

98968 Completed 14/01/2010 13:59:35 15/01/2010 14:49:00

Page 179: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 179 of 282

Domestic Orders and Repairs

99034 Completed 14/01/2010 14:43:38 25/01/2010 10:48:31

Domestic Orders and Repairs

99071 Completed 14/01/2010 15:02:57 18/01/2010 11:08:56

Domestic Orders and Repairs

99235 Completed 14/01/2010 16:30:44 15/01/2010 09:00:13

Domestic Orders and Repairs

99317 Completed 15/01/2010 09:29:59 18/01/2010 10:56:12

Domestic Orders and Repairs

99331 Completed 15/01/2010 09:38:37 18/01/2010 11:07:12

Domestic Orders and Repairs

99423 Completed 15/01/2010 10:37:24 15/01/2010 10:56:04

Domestic Orders and Repairs

99467 Completed 15/01/2010 10:58:10 19/01/2010 09:10:58

Domestic Orders and Repairs

99653 Completed 15/01/2010 12:27:00 19/01/2010 16:01:30

Domestic Orders and Repairs

99710 Completed 15/01/2010 13:02:32 18/01/2010 10:07:21

Domestic Orders and Repairs

99775 Completed 15/01/2010 13:42:50 26/01/2010 10:54:20

Page 180: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 180 of 282

Domestic Orders and Repairs

100033 Completed 15/01/2010 16:22:33 18/01/2010 10:06:34

Domestic Orders and Repairs

100173 Completed 18/01/2010 09:23:09 19/01/2010 13:52:50

Domestic Orders and Repairs

100203 Completed 18/01/2010 09:32:56 26/01/2010 10:54:39

Domestic Orders and Repairs

100247 Completed 18/01/2010 09:45:51 22/01/2010 15:10:46

Domestic Orders and Repairs

100384 Completed 18/01/2010 10:32:38 19/01/2010 16:08:59

Domestic Orders and Repairs

100399 Completed 18/01/2010 10:37:09 25/01/2010 11:05:18

Domestic Orders and Repairs

100442 Completed 18/01/2010 10:52:47 25/01/2010 10:59:26

Domestic Orders and Repairs

100554 Completed 18/01/2010 11:38:40 19/01/2010 16:00:56

Domestic Orders and Repairs

100576 Completed 18/01/2010 11:48:52 19/01/2010 16:09:31

Domestic Orders and Repairs

100656 Completed 18/01/2010 12:26:38 19/01/2010 10:28:49

Page 181: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 181 of 282

Domestic Orders and Repairs

100796 Completed 18/01/2010 13:37:46 19/01/2010 16:02:00

Domestic Orders and Repairs

100819 Completed 18/01/2010 13:44:41 19/01/2010 13:53:45

Domestic Orders and Repairs

100836 Completed 18/01/2010 13:50:52 25/01/2010 10:27:40

Domestic Orders and Repairs

100862 Completed 18/01/2010 13:58:10 22/01/2010 15:29:20

Domestic Orders and Repairs

100911 Completed 18/01/2010 14:18:47 19/01/2010 16:07:52

Domestic Orders and Repairs

101000 Completed 18/01/2010 14:59:14 19/01/2010 16:06:22

Domestic Orders and Repairs

101041 Completed 18/01/2010 15:22:06 22/01/2010 15:30:00

Domestic Orders and Repairs

101140 Completed 18/01/2010 16:16:23 19/01/2010 16:03:13

Domestic Orders and Repairs

101196 Completed 18/01/2010 16:53:51 05/02/2010 16:35:18

Domestic Orders and Repairs

101343 Completed 19/01/2010 09:53:01 20/01/2010 14:41:25

Page 182: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 182 of 282

Domestic Orders and Repairs

101430 Completed 19/01/2010 10:48:41 20/01/2010 16:48:42

Domestic Orders and Repairs

101431 Completed 19/01/2010 10:49:35 20/01/2010 16:48:07

Domestic Orders and Repairs

101450 Completed 19/01/2010 10:57:26 22/01/2010 15:11:22

Domestic Orders and Repairs

101505 Completed 19/01/2010 11:26:16 20/01/2010 16:55:07

Domestic Orders and Repairs

101539 Completed 19/01/2010 11:40:47 22/01/2010 14:44:55

Domestic Orders and Repairs

101547 Completed 19/01/2010 11:44:27 20/01/2010 16:47:38

Domestic Orders and Repairs

101575 Completed 19/01/2010 11:56:51 05/02/2010 16:37:51

Domestic Orders and Repairs

101677 Completed 19/01/2010 12:56:26 20/01/2010 16:45:52

Domestic Orders and Repairs

101702 Completed 19/01/2010 13:08:17 05/02/2010 16:38:48

Domestic Orders and Repairs

101722 Completed 19/01/2010 13:16:11 05/02/2010 16:39:30

Page 183: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 183 of 282

Domestic Orders and Repairs

101748 Completed 19/01/2010 13:31:24 20/01/2010 16:46:35

Domestic Orders and Repairs

101803 Completed 19/01/2010 14:08:48 21/01/2010 14:37:12

Domestic Orders and Repairs

101819 Completed 19/01/2010 14:24:59 01/02/2010 09:16:45

Domestic Orders and Repairs

101841 Completed 19/01/2010 14:34:33 20/01/2010 16:52:28

Domestic Orders and Repairs

101983 Completed 19/01/2010 16:13:36 25/01/2010 10:05:58

Domestic Orders and Repairs

102097 Completed 20/01/2010 10:03:45 22/01/2010 15:28:47

Domestic Orders and Repairs

102193 Completed 20/01/2010 11:06:35 22/01/2010 15:28:16

Domestic Orders and Repairs

102210 Completed 20/01/2010 11:17:15 25/01/2010 09:46:37

Domestic Orders and Repairs

102225 Completed 20/01/2010 11:24:20 22/01/2010 15:25:28

Domestic Orders and Repairs

102226 Completed 20/01/2010 11:25:07 25/01/2010 09:48:28

Page 184: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 184 of 282

Domestic Orders and Repairs

102267 Completed 20/01/2010 11:49:25 22/01/2010 15:30:38

Domestic Orders and Repairs

102430 Completed 20/01/2010 13:36:40 25/01/2010 08:41:17

Domestic Orders and Repairs

102471 Completed 20/01/2010 13:57:19 25/01/2010 10:46:47

Domestic Orders and Repairs

102502 Completed 20/01/2010 14:18:22 25/01/2010 09:29:06

Domestic Orders and Repairs

102535 Completed 20/01/2010 14:31:10 05/02/2010 16:40:54

Domestic Orders and Repairs

102568 Completed 20/01/2010 15:00:45 25/01/2010 10:03:59

Domestic Orders and Repairs

102653 Completed 20/01/2010 16:28:16 25/01/2010 10:04:36

Domestic Orders and Repairs

102712 Completed 21/01/2010 09:01:09 25/01/2010 09:59:35

Domestic Orders and Repairs

102739 Completed 21/01/2010 09:12:09 22/01/2010 15:16:46

Domestic Orders and Repairs

102841 Completed 21/01/2010 10:00:36 25/01/2010 09:58:24

Page 185: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 185 of 282

Domestic Orders and Repairs

102846 Completed 21/01/2010 10:01:22 21/01/2010 15:49:02

Domestic Orders and Repairs

102934 Completed 21/01/2010 10:45:24 25/01/2010 09:43:55

Domestic Orders and Repairs

102946 Completed 21/01/2010 10:51:05 25/01/2010 08:58:28

Domestic Orders and Repairs

102960 Completed 21/01/2010 10:59:36 25/01/2010 09:47:14

Domestic Orders and Repairs

103050 Completed 21/01/2010 11:53:00 25/01/2010 09:46:11

Domestic Orders and Repairs

103130 Completed 21/01/2010 12:55:26 25/01/2010 10:01:02

Domestic Orders and Repairs

103237 Completed 21/01/2010 14:21:00 25/01/2010 09:47:52

Domestic Orders and Repairs

103256 Completed 21/01/2010 14:31:28 25/01/2010 09:50:04

Domestic Orders and Repairs

103333 Completed 21/01/2010 15:18:52 01/02/2010 09:29:52

Domestic Orders and Repairs

103410 Completed 21/01/2010 16:00:54 25/01/2010 09:58:57

Page 186: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 186 of 282

Domestic Orders and Repairs

103474 Completed 21/01/2010 16:43:42 22/01/2010 14:43:40

Domestic Orders and Repairs

103482 Completed 21/01/2010 16:49:28 22/01/2010 15:31:55

Domestic Orders and Repairs

103576 Completed 22/01/2010 09:46:10 25/01/2010 09:08:56

Domestic Orders and Repairs

103623 Completed 22/01/2010 10:21:22 01/02/2010 09:26:54

Domestic Orders and Repairs

103679 Completed 22/01/2010 10:46:37 25/01/2010 09:03:43

Domestic Orders and Repairs

103687 Completed 22/01/2010 10:51:12 25/01/2010 09:24:11

Domestic Orders and Repairs

103697 Completed 22/01/2010 10:54:23 25/01/2010 09:13:31

Domestic Orders and Repairs

103781 Completed 22/01/2010 11:34:41 25/01/2010 09:28:35

Domestic Orders and Repairs

103954 Completed 22/01/2010 13:00:52 01/02/2010 09:28:47

Domestic Orders and Repairs

103981 Completed 22/01/2010 13:16:24 26/01/2010 09:37:14

Page 187: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 187 of 282

Domestic Orders and Repairs

104010 Completed 22/01/2010 13:30:26 25/01/2010 08:43:56

Domestic Orders and Repairs

104024 Completed 22/01/2010 13:36:47 25/01/2010 09:10:41

Domestic Orders and Repairs

104158 Completed 22/01/2010 14:31:20 25/01/2010 09:15:01

Domestic Orders and Repairs

104247 Completed 22/01/2010 15:22:56 25/01/2010 09:11:19

Domestic Orders and Repairs

104270 Completed 22/01/2010 15:37:14 25/01/2010 09:36:37

Domestic Orders and Repairs

104351 Completed 22/01/2010 16:36:54 25/01/2010 08:46:09

Domestic Orders and Repairs

104542 Completed 25/01/2010 09:52:47 26/01/2010 16:19:11

Domestic Orders and Repairs

104550 Completed 25/01/2010 09:55:28 26/01/2010 16:36:05

Domestic Orders and Repairs

104551 Completed 25/01/2010 09:55:48 26/01/2010 16:19:35

Domestic Orders and Repairs

104586 Completed 25/01/2010 10:07:22 26/01/2010 16:41:42

Page 188: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 188 of 282

Domestic Orders and Repairs

104846 Completed 25/01/2010 11:30:43 19/02/2010 11:42:14

Domestic Orders and Repairs

104857 Completed 25/01/2010 11:32:50 28/01/2010 08:45:18

Domestic Orders and Repairs

104863 Completed 25/01/2010 11:33:13 28/01/2010 08:37:40

Domestic Orders and Repairs

104893 Completed 25/01/2010 11:46:03 19/02/2010 11:42:41

Domestic Orders and Repairs

104978 Completed 25/01/2010 12:22:20 28/01/2010 08:29:55

Domestic Orders and Repairs

105023 Completed 25/01/2010 13:01:03 28/01/2010 08:39:41

Domestic Orders and Repairs

105074 Completed 25/01/2010 13:30:03 26/01/2010 16:18:49

Domestic Orders and Repairs

105082 Completed 25/01/2010 13:31:19 26/01/2010 16:18:15

Domestic Orders and Repairs

105203 Completed 25/01/2010 14:34:19 27/01/2010 15:25:57

Domestic Orders and Repairs

105245 Completed 25/01/2010 14:54:01 19/02/2010 11:43:05

Page 189: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 189 of 282

Domestic Orders and Repairs

105312 Completed 25/01/2010 15:22:10 01/02/2010 09:22:05

Domestic Orders and Repairs

105362 Completed 25/01/2010 15:48:41 26/01/2010 16:17:25

Domestic Orders and Repairs

105423 Completed 25/01/2010 16:22:18 26/01/2010 16:17:52

Domestic Orders and Repairs

105612 Completed 26/01/2010 10:00:30 28/01/2010 08:41:45

Domestic Orders and Repairs

105760 Completed 26/01/2010 11:26:02 28/01/2010 08:42:22

Domestic Orders and Repairs

105830 Completed 26/01/2010 11:49:48 26/01/2010 15:14:11

Domestic Orders and Repairs

105878 Completed 26/01/2010 12:21:39 01/02/2010 09:24:17

Domestic Orders and Repairs

105958 Completed 26/01/2010 13:03:54 28/01/2010 08:44:44

Domestic Orders and Repairs

106026 Completed 26/01/2010 13:31:21 27/01/2010 15:18:35

Domestic Orders and Repairs

106097 Completed 26/01/2010 13:52:17 19/02/2010 11:51:55

Page 190: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 190 of 282

Domestic Orders and Repairs

106201 Completed 26/01/2010 14:39:44 19/02/2010 11:52:11

Domestic Orders and Repairs

106217 Completed 26/01/2010 14:44:01 28/01/2010 08:39:05

Domestic Orders and Repairs

106265 Completed 26/01/2010 15:18:26 28/01/2010 08:42:50

Domestic Orders and Repairs

106317 Completed 26/01/2010 15:49:43 28/01/2010 08:38:10

Domestic Orders and Repairs

106348 Completed 26/01/2010 16:19:48 29/01/2010 15:48:31

Domestic Orders and Repairs

106362 Completed 26/01/2010 16:25:25 28/01/2010 08:38:39

Domestic Orders and Repairs

106448 Completed 27/01/2010 09:37:13 19/02/2010 11:52:29

Domestic Orders and Repairs

106530 Completed 27/01/2010 10:08:46 29/01/2010 15:32:13

Domestic Orders and Repairs

106607 Completed 27/01/2010 10:57:19 29/01/2010 15:47:21

Domestic Orders and Repairs

106622 Completed 27/01/2010 11:04:31 04/02/2010 16:09:33

Page 191: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 191 of 282

Domestic Orders and Repairs

106642 Completed 27/01/2010 11:14:07 01/02/2010 09:04:24

Domestic Orders and Repairs

106673 Completed 27/01/2010 11:33:20 19/02/2010 11:52:46

Domestic Orders and Repairs

106884 Completed 27/01/2010 13:47:30 01/02/2010 09:09:27

Domestic Orders and Repairs

106938 Completed 27/01/2010 14:23:49 29/01/2010 15:44:54

Domestic Orders and Repairs

106952 Completed 27/01/2010 14:34:25 29/01/2010 15:44:11

Domestic Orders and Repairs

107003 Completed 27/01/2010 15:09:42 19/02/2010 11:53:05

Domestic Orders and Repairs

107049 Completed 27/01/2010 15:36:47 08/02/2010 08:46:33

Domestic Orders and Repairs

107073 Completed 27/01/2010 15:58:01 01/02/2010 09:30:31

Domestic Orders and Repairs

107158 Completed 28/01/2010 08:40:44 28/01/2010 13:20:57

Domestic Orders and Repairs

107180 Completed 28/01/2010 09:01:59 29/01/2010 15:46:26

Page 192: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 192 of 282

Domestic Orders and Repairs

107187 Completed 28/01/2010 09:09:03 19/02/2010 11:53:59

Domestic Orders and Repairs

107212 Completed 28/01/2010 09:27:52 28/01/2010 09:51:20

Domestic Orders and Repairs

107241 Completed 28/01/2010 09:38:22 19/02/2010 11:54:27

Domestic Orders and Repairs

107441 Completed 28/01/2010 11:28:15 05/02/2010 12:07:50

Domestic Orders and Repairs

107572 Completed 28/01/2010 12:56:14 19/02/2010 11:54:44

Domestic Orders and Repairs

107602 Completed 28/01/2010 13:16:55 29/01/2010 14:55:35

Domestic Orders and Repairs

107625 Completed 28/01/2010 13:32:45 15/02/2010 14:22:25

Domestic Orders and Repairs

107640 Completed 28/01/2010 13:39:35 05/02/2010 16:17:48

Domestic Orders and Repairs

107942 Completed 29/01/2010 09:33:43 29/01/2010 14:54:59

Domestic Orders and Repairs

107972 Completed 29/01/2010 09:46:17 08/02/2010 08:31:42

Page 193: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 193 of 282

Domestic Orders and Repairs

107981 Completed 29/01/2010 09:48:53 19/02/2010 11:55:01

Domestic Orders and Repairs

108053 Completed 29/01/2010 10:29:32 08/02/2010 08:30:14

Domestic Orders and Repairs

108094 Completed 29/01/2010 10:52:50 19/02/2010 11:55:18

Domestic Orders and Repairs

108233 Completed 29/01/2010 12:15:15 03/02/2010 08:51:39

Domestic Orders and Repairs

108295 Completed 29/01/2010 12:56:06 29/01/2010 14:41:02

Domestic Orders and Repairs

108386 Completed 29/01/2010 13:44:48 03/02/2010 08:50:46

Domestic Orders and Repairs

108479 Completed 29/01/2010 14:44:56 05/02/2010 12:28:24

Domestic Orders and Repairs

108486 Completed 29/01/2010 14:48:39 05/02/2010 12:27:51

Domestic Orders and Repairs

108560 Completed 29/01/2010 15:42:23 05/02/2010 11:51:30

Domestic Orders and Repairs

108580 Completed 29/01/2010 15:52:15 08/02/2010 08:29:53

274Total Interactions for Domestic Orders and Repairs

Page 194: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 194 of 282

Drains and Gullies 96226 Completed 11/01/2010 13:42:49 14/01/2010 12:46:37

Drains and Gullies 97466 Completed 12/01/2010 15:38:30 12/01/2010 15:57:16

Drains and Gullies 97606 Completed 13/01/2010 09:34:51 14/01/2010 12:42:24

Drains and Gullies 97933 Completed 13/01/2010 12:01:53 14/01/2010 12:54:43

Drains and Gullies 98284 Completed 13/01/2010 15:30:42 14/01/2010 12:40:32

Drains and Gullies 98413 Completed 14/01/2010 09:06:16 15/01/2010 15:08:28

Drains and Gullies 98570 Completed 14/01/2010 10:29:30 14/01/2010 12:37:13

Drains and Gullies 99144 Completed 14/01/2010 15:39:20 14/01/2010 15:44:20

Drains and Gullies 100723 Completed 18/01/2010 13:01:39 19/01/2010 15:42:28

Drains and Gullies 102636 Completed 20/01/2010 16:09:36 21/01/2010 11:22:08

Drains and Gullies 102967 Completed 21/01/2010 11:03:03 21/01/2010 11:15:41

Drains and Gullies 103365 Completed 21/01/2010 15:34:23 21/01/2010 15:38:03

Drains and Gullies 103682 Completed 22/01/2010 10:49:39 22/01/2010 12:41:15

Drains and Gullies 104135 Completed 22/01/2010 14:23:09 26/01/2010 07:32:55

Drains and Gullies 104276 Completed 22/01/2010 15:42:07 26/01/2010 07:32:12

Page 195: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 195 of 282

Drains and Gullies 104340 Completed 22/01/2010 16:25:03 26/01/2010 07:42:32

Drains and Gullies 104420 Completed 25/01/2010 09:06:30 25/01/2010 10:56:15

Drains and Gullies 105424 Completed 25/01/2010 16:22:30 27/01/2010 11:40:48

Drains and Gullies 106056 Completed 26/01/2010 13:41:47 26/01/2010 14:18:00

Drains and Gullies 106476 Completed 27/01/2010 09:48:25 27/01/2010 13:38:33

Drains and Gullies 106499 Completed 27/01/2010 09:55:39 27/01/2010 15:09:41

Drains and Gullies 106727 Completed 27/01/2010 12:01:00 27/01/2010 15:54:33

Drains and Gullies 107010 Completed 27/01/2010 15:14:42 28/01/2010 08:21:50

Drains and Gullies 108373 Completed 29/01/2010 13:39:13 02/02/2010 12:32:03

Drains and Gullies 108377 Completed 29/01/2010 13:39:51 01/02/2010 09:31:31

Drains and Gullies 108589 Completed 29/01/2010 15:56:08 29/01/2010 16:07:05

Drains and Gullies 108661 Completed 29/01/2010 16:39:47 02/02/2010 12:08:27

27Dropped Kerb 91407 Completed 04/01/2010 16:06:27 29/01/2010 13:34:26Dropped Kerb 97454 Completed 12/01/2010 15:30:47 12/01/2010 16:23:03Dropped Kerb 100313 Completed 18/01/2010 10:08:24 09/03/2010 16:55:55Dropped Kerb 103973 Completed 22/01/2010 13:11:30 25/01/2010 10:59:09Dropped Kerb 105128 Completed 25/01/2010 13:57:00 26/01/2010 07:44:48Dropped Kerb 105376 Completed 25/01/2010 15:55:55 09/03/2010 16:56:32

Total Interactions for Drains and Gullies =

Page 196: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS

Produced at 26/01/2011 11:48:33 by SBC\\GraleyS Page 196 of 282

Dropped Kerb 106098 Completed 26/01/2010 13:52:42 12/02/2010 12:51:42Dropped Kerb 107858 Completed 28/01/2010 16:17:38 12/02/2010 12:52:54Dropped Kerb 108178 Completed 29/01/2010 11:44:36 08/02/2010 11:11:13Dropped Kerb 108230 Completed 29/01/2010 12:11:57 08/02/2010 11:09:57Dropped Kerb 108576 Completed 29/01/2010 15:51:14 29/01/2010 16:06:35

11Flooding 95767 Completed 11/01/2010 10:50:53 11/01/2010 15:00:43

1Flytipping 90264 Completed 04/01/2010 10:06:02 04/01/2010 11:49:19Flytipping 90902 Completed 04/01/2010 12:55:19 04/01/2010 14:00:00Flytipping 91115 Completed 04/01/2010 14:23:45 05/01/2010 10:15:38Flytipping 91414 Completed 04/01/2010 16:10:24 05/01/2010 10:15:00Flytipping 91848 Completed 05/01/2010 11:25:01 05/01/2010 12:21:52Flytipping 91861 Completed 05/01/2010 11:31:38 05/01/2010 12:20:52Flytipping 92782 Completed 06/01/2010 11:00:00 06/01/2010 13:26:20Flytipping 93166 Completed 06/01/2010 14:42:51 06/01/2010 14:45:39Flytipping 93735 Completed 07/01/2010 10:30:25 07/01/2010 13:03:49Flytipping 94231 Completed 07/01/2010 13:53:25 07/01/2010 16:06:26Flytipping 94655 Completed 08/01/2010 09:24:28 11/01/2010 09:02:12Flytipping 95482 Completed 11/01/2010 09:24:08 11/01/2010 10:10:21Flytipping 96603 Completed 12/01/2010 08:53:04 12/01/2010 11:14:04Flytipping 96978 Completed 12/01/2010 11:47:49 12/01/2010 11:53:59Flytipping 97142 Completed 12/01/2010 12:46:50 12/01/2010 14:47:31Flytipping 97294 Completed 12/01/2010 14:04:54 12/01/2010 14:46:55Flytipping 97397 Completed 12/01/2010 14:59:04 12/01/2010 15:56:32Flytipping 97422 Completed 12/01/2010 15:13:13 12/01/2010 15:56:09Flytipping 97487 Completed 12/01/2010 15:50:38 12/01/2010 15:58:55Flytipping 97860 Completed 13/01/2010 11:30:13 13/01/2010 13:12:19Flytipping 98132 Completed 13/01/2010 14:02:04 13/01/2010 14:07:21Flytipping 98441 Completed 14/01/2010 09:22:49 14/01/2010 09:43:49Flytipping 98787 Completed 14/01/2010 12:11:20 14/01/2010 12:25:50Flytipping 98800 Completed 14/01/2010 12:19:41 14/01/2010 12:41:00

Total Interactions for Dropped Kerb =

Total Interactions for Flooding =

Page 197: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 198: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 199: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 200: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 201: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 202: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 203: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 204: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 205: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 206: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 207: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 208: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 209: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 210: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 211: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 212: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 213: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 214: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 215: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 216: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 217: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 218: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 219: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 220: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 221: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 222: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 223: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 224: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 225: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 226: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 227: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 228: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 229: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 230: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 231: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 232: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 233: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 234: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 235: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 236: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 237: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 238: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 239: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 240: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 241: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 242: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 243: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 244: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 245: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 246: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 247: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 248: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 249: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 250: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 251: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 252: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 253: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 254: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 255: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 256: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 257: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 258: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 259: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 260: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 261: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 262: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 263: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 264: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 265: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 266: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 267: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 268: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 269: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 270: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 271: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 272: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 273: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 274: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 275: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 276: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 277: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 278: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 279: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 280: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 281: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS
Page 282: Front Office - Case Analysis...Front Office - Case Analysis Total Interactions for Abandoned Vehicles = Total Interactions for Animal Carcass = Produced at 26/01/2011 11:48:33 by SBC\\GraleyS