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From the Desk of · From the Desk of: Devin Murray, – Independent School Marketing Consultant Subject: For Those Who Want To See Explosive Growth in Their Independent School This

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Page 1: From the Desk of · From the Desk of: Devin Murray, – Independent School Marketing Consultant Subject: For Those Who Want To See Explosive Growth in Their Independent School This
Page 2: From the Desk of · From the Desk of: Devin Murray, – Independent School Marketing Consultant Subject: For Those Who Want To See Explosive Growth in Their Independent School This

From the Desk of: Devin Murray, – Independent School Marketing Consultant

Subject: For Those Who Want To See Explosive Growth in Their Independent School This Year

Dear Independent School Leader, For the past 11 years I’ve had the privilege of working with some of the most dedicated and passionate school leaders and entrepreneurs around, helping them build profitable, sustainable schools that last. Nothing worth building comes easy, so there were many challenges and adjustments along the way but the results have been worth it. The insights and systems developed from working with owners, principle and headmasters and in building my own successful enterprises are proven. From those experiences and my desire to serve growth-oriented independent schools, I’ve created this FREE Report especially for you.

So, Who Is Devin Murray, and Why Should You Listen to Him?

That’s a great question! As an entrepreneur, business owner, avid marketing student and author, I draw on all my experience across multiple industries and deliver growth strategies for my clients. I founded Attract More Families based on the clear needs that serious owners and leaders have for

Page 3: From the Desk of · From the Desk of: Devin Murray, – Independent School Marketing Consultant Subject: For Those Who Want To See Explosive Growth in Their Independent School This

not just surviving, but thriving in today’s changing, competitive marketplace by applying proven strategies. Our relationships with our families are the foundational key to our success. My core team has been working together and has developed proprietary systems and strategies that help our clients achieve fast, profitable growth that is sustainable. We become our clients’ profitability growth advisor and we go to work every day to make them the #1 authority in their local market. From increasing enquires and the number of tours, to enrolling more kids and increasing quality referrals, we are committed to achieving the goals that our clients have. Congratulations on taking the first step to a more profitable business and year! Yours in Success,

Devin Murray P.S. At the end of this report, I have a FREE Gift for you. Every school needs a constant stream of new families coming into the building and telling their friends and neighbors about the wonderful experience they have with you. Unfortunately, independent schools, like yours are really struggling these days to create a reliable flow of new families and finding it challenging to get more referrals. Worst of all, you know that awful feeling of having a student leave only to enroll down the street – when you never even knew that the family was dissatisfied. If these are becoming common experiences for you, and if you’re smart enough to realize how important it is to do something to shift the tide in your schools’ favor, keep reading.

Page 4: From the Desk of · From the Desk of: Devin Murray, – Independent School Marketing Consultant Subject: For Those Who Want To See Explosive Growth in Their Independent School This

10 Warning Signs Your Independent School Could Soon Fail a Grade!

Warning Sign #1 – You Don’t Have a Reliable Way to Get New Families through the Door Whenever You Want.

Without a no-fail system for attracting new families to your school, it’s a matter of time before your “feast or famine” flow becomes more famine than feast. Providing excellent education is not enough to grow your school and keep your doors open. Even your most loyal long-term families will one day move on – and every program has some percentage of kids who are always changing schools. That’s why it’s critical to have a reliable way to attract new families to your school. Without a way to get new kids, it’s like you’ve got a slow leak in your school, and it’s just a matter of time before you no longer have enough enrollments to keep your school open. A steady stream of new applicants is the lifeblood of any successful school. Without a surefire way to attract new families, it’s a matter of time before your application office will be empty too often for your school to thrive.

Warning Sign #2 – You Don’t Have a Hassle-Free Way of Engaging with Prospective Families to Make Them Feel Yours Is the Only Independent School for Them.

Masters of the sales process understand that selling is about creating momentum. The goal is to get prospective families to take the journey from curiosity to finally becoming a loyal and enrolled client. Seldom do people enroll in a new school on impulse.

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They often need a little nurturing to get them to move from the point of first becoming aware of your school until the day they actually make and keep an appointment to tour and enroll with you. Even if you’re able to generate interest among potential parents, that’s no guarantee you’ll ever find them walking through your enrollment office door application in hand. If you’re not helping them become convinced in their own hearts and minds that yours is the educational program they should be attached to, they’ll find another school nearby and become their new enrollment instead of yours. If you can’t engage with your prospects, you are guaranteed to lose thousands of enrollment dollars every year.

Warning Sign #3 – You’re Getting Less Traffic to Your Website than Your Competitor Gets.

It doesn’t matter that you’re the better school. If your competitor is getting more website traffic (people actively looking for a new schools) they are also getting more new enrollments than you are. A wise farmer once said, “Don’t put all of your eggs in one basket.” Even if most of your new enrollments come to you by word of mouth (and that’s always the best kind – one who knows, likes, and trusts one of your existing parents and heard great things about your school from them), these days you must have a website that attracts high numbers of highly-targeted traffic. It’s crucial to get all the website traffic you can in your local area, because these are the people most likely to come to you and become loyal enrollments who tell their friends and neighbors how wonderful you are. But if your competitor is getting the lion’s share of all those people searching for an independent school in your area, you will continue to fall further and further behind.

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Insufficient website traffic is a serious warning sign that your competitors may already be welcoming new enrollments into their school who might have been yours.

Warning Sign #4 – Having a Low-Converting Website

You may not be making the most of the website traffic that manages to slip past your competitor’s site. It’s a fact – today’s website not only is your single most important advertising tool, it also communicates who you are and what you do. But beyond this, it should also accomplish its primary job – to generate new enrollments! Does your website do that? Are new families finding you through your website? Are they calling for a tour or filling out the contact form because of what they saw on your site? If not, you’re losing money – and chances are, they are now your competitor’s new enrollment rather than coming to you. A parent’s first exposure to your school is your website. You will not get a single new enrollment who has not already looked at your website. Even if the parent was referred by another family, they’ll still check out your website before calling you. Research has shown that your website has only five seconds to grab visitors’ attention before they move on to the next site. They must be able to clearly determine what you’re trying to communicate and how to navigate quickly to relevant information. Attention grabbing graphics and clear, action oriented text are critical to your website doing its job – generating new enrollments!

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Not having a high-converting website can mean losing hundreds of potential enrollments. When new parents end up going to another school instead of yours because their website was more effective in getting them to call for a tour, it’s taking money out of your pocket and putting it into your competitor’s.

Warning Sign #5 – You Are Not Active and Visible on Social Media

The first thing parents do when they wake up and the last thing they do before falling asleep is check their social media accounts. 1 out of every 7 minutes online is spent on Facebook alone. 15% of users update their status on any given day. That means if your school is not showing up regularly on social media parents will begin to forget about why they are enrolled with you and paying your tuition bills. Today’s parents need to receive continuous gratification. Millennials on average have 318 friend on social media site. This is 318 people they can share your information and message with…if you are on social media. When parents regularly share what is great about your school it is just like getting a recommendation for your school. Not having a plan to use social media effectively means not getting as many referrals and reenrollments as you deserve.

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Warning Sign #6 – Not Showing up on Local Searches and Online Maps.

Believe it or not, most parents start their search for an independent school on Google maps or other local search engines. If your school is not showing up in the top 3 search results parents might never know your school is in their area. Showing up well on local search requires you to have a good website, consistent contact information, and listing in online directories like:

• Google+ • Yelp • CitySearch • PrivateSchoolReviews • Local Business Directories • National Independent School Directories

Not showing up in local search means parents learn about your competition before they learn about you. This means you are always fighting an uphill battle to win the enrollments you deserve.

Warning Sign #7 – Not Having a Solid Strategy for Getting Referrals.

It’s clear that trust and proper communication are critical to the success of any independent school. It’s all about building trusting relationships. Once you’ve done this, your current families will find their anxieties and concerns are eliminated or greatly reduced. They’ll find it easier to make decisions about enrolling and staying enrolled. Just as importantly, these parents will feel far more confident referring their friends and neighbors to you.

Page 9: From the Desk of · From the Desk of: Devin Murray, – Independent School Marketing Consultant Subject: For Those Who Want To See Explosive Growth in Their Independent School This

Unfortunately, referrals don’t just happen automatically because you’ve provided an excellent education in a warm and friendly atmosphere. Without a proven process in place that generates referrals, you will miss out on a steady stream of new enrollments. Not having a good referral strategy will mean your parents’ friends and family never even hear about your school, and end up going somewhere else for their education needs.

Warning Sign #8 – Not Having an Easy Way to Stay on the Forefront of Your Prospects’ Minds.

If you’re not bonding with your parents and prospects and nurturing those leads, they’ll go to someone who does. Studies show that most customers leave businesses because they feel unappreciated – not because they had a bad experience. Many schools are missing one of the most important aspects of profitable communications – following up with your families! It’s such a simple concept and yet overlooked by many leaders. Why? Because most principles and head masters just haven’t grasped the importance of this process. In fact, many are leaving up to 80% of additional business on the table because they don’t see how critical it is to keep in periodic contact with families. Market research shows that it takes multiple contacts to gain a parent’s trust and loyalty – critical to any school. Not having an easy way to stay in touch with existing parents and prospective parents means losing thousands of enrollment dollars year after year.

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Warning Sign #9 – Your Staff Has a Serious Gap in Training that Is Costing You Money.

When a prospective parent contacts your office, what does your staff do? Have they been trained to answer the phones in a way that makes these potential new enrollments eager to come in for a tour? Do they know what information to gather? If not, it won’t matter how people find you – these new prospects won’t end up feeling like yours is the only school they should ever consider enrolling with, the one where they’ll receive the best education available in your area. Schools are tremendously busy these days performing office administration and regulatory tasks, and there is a lot of training that is available and mandatory for these tasks. However, if your staff hasn’t been trained to engage parents, build rapport with them, and make their overall experience in your school one that delights them enough to tell others about you, you’re losing out on a great opportunity to grow your enrollment. If your staff has not been trained to become enrollment magnets, your program is missing out on the opportunity to make your families so loyal they’d never consider leaving you.

Warning Sign #10 – Throwing Buckets of Money Out the Window Needlessly.

If you don’t know exactly how your marketing investment is paying off, chances are you’re wasting money. In fact, many independent schools are in the same boat – they spend and spend, but never see a direct result showing whether that investment was effective at all. When was the last time you looked at what you were spending on advertising?

Page 11: From the Desk of · From the Desk of: Devin Murray, – Independent School Marketing Consultant Subject: For Those Who Want To See Explosive Growth in Their Independent School This

Advertising your school is not a waste of resources – unless you’re randomly throwing money at the tactic of the month not evaluating your return on investment. A mind is easily boggled with all the advertising options available for reaching potential parents. A clearly defined set of goals for your ad campaigns will help you to choose the appropriate media to accomplish those goals. Know what you want your advertising to accomplish, so you can measure results and make decisions accordingly. Wasting money on ineffective marketing can mean losing thousands of dollars. Not knowing how to measure the effectiveness of your marketing is just as bad. Become an Authority and attract more high quality parents and enrollments for your independent school! Take the Independent School Profitability Success Audit Now!

Take Our Independent School Profitability Success Audit By Answering These Ten Simple Questions

Does my independent school have a surefire way of attracting new enrollments whenever we want to grow? Yes_____ No_____

Is my independent school effective at helping a high percentage of prospective parents finally make the decision to enroll?

Yes_____ No_____

Page 12: From the Desk of · From the Desk of: Devin Murray, – Independent School Marketing Consultant Subject: For Those Who Want To See Explosive Growth in Their Independent School This

Is my independent school’s website getting an ever-increasing and significant amount of traffic from our local area every month?

Yes_____ No_____ Do new enrollments regularly report that our website helped make them eager to become enrolled? Yes_____ No_____

Is my independent school regularly posting helpful and entertaining content on social media? Yes_____ No_____

Does my independent school stay in touch with parents on a regular basis – beyond just the weekly summary of what’s happening now?

Yes____ No_____

Is my independent school showing up on local searches and maps? Yes_____ No_____

Is my school getting all the referrals I’d like to see from our families?

Yes_____ No_____

Does my staff need improvement communicating with parents? Yes_____ No_____

Does my independent school need guidance in making wiser marketing choices?

Yes_____ No_____

Page 13: From the Desk of · From the Desk of: Devin Murray, – Independent School Marketing Consultant Subject: For Those Who Want To See Explosive Growth in Their Independent School This

So, How Will This Make Your Independent School More Successful?

If you answered “NO” to more than 3 questions you can either do nothing and SLIP FURTHER BEHIND YOUR LOCAL COMPETITION or call me to schedule a free, no-obligation one-on-one Independent School Profitability Strategy Session in which I will help you create a tactical plan that will touch on each of these critical areas and UNCOVER WHAT SAVVY LEADERS ARE DOING TO GET REAL RESULTS. Armed with the right strategy you can get the edge on your local competitors and put thousands back into your school. In fact, it’s highly likely that you are ignoring and losing revenue and income that is going to your competitors. If you’re not careful, even the enrollments you have might be going elsewhere.

Your FREE GIFT and Next Steps So here’s the good part, the Free Gift! I’m offering you a complimentary 45 min Independent School Profitability Strategy Session. This Strategy Session comes with no-obligation on your part, whatsoever. During your 45 minute strategy session, we will walk through certain indicators in your business, and together we will determine what’s working and what’s not. The result? You will walk away with a step-by-step Profitability Tactical Action Plan that you can use to improve your profits and grow your enrollments. The Strategy Session and Tactical Action Plan are my Gift to you. Obviously this is what I do for a living, and it’s my intention that you will get so much value out of your Strategy Session that we will continue to work together beyond that. However, if you decide not to move forward after our meeting, there will be no pressure and we will walk away friends. And you

Page 14: From the Desk of · From the Desk of: Devin Murray, – Independent School Marketing Consultant Subject: For Those Who Want To See Explosive Growth in Their Independent School This

will have a Profitability Tactical Action Plan in hand to address and fix the profitability issues in your independent school. To request your complementary Independent School Profitability Strategy Session & Independent School Profitability Tactical Action Plan with no obligation simply CLICK HERE or Call us at 800.642.2941 or Email to [email protected] today! To Your Success,

Devin Murray Devin Murray Independent School Profitability Consultant Toll Free: 800-642-2941 Office: 970-901-5205 Fax: 800-642-2941 [email protected] http://www.attractmorefamilies.com