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From strategy to operational implementation
Bonn, 1st quarter 2005
bach consulting: Competitive Advantage: Key
Indicators
2bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Content
Problem definition
bach consulting: IT-expertise and –services
bach consulting – the company
Your benefits with bach consulting
1
2
3
4
3bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Problem definition
3
1 1 Typical statements2 Methods of resolution3 Conclusion
bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
4bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Often only parts of the requirements are implemented.
Standard software is better than proprietary development.
Compared to competitors, our IT-costs are too high.
1.1 Problem definition – typical statements
»
«IT-projects are always heavily overrun in time and budget.
We actually get other things from IT than we want.
5bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Increasing the pressure on stakeholders.
Flat cost reduction without qualitative assessment.
Reduction of the vertical range, e. g. by integration of external elements.
Implementation of standard software.
Outsourcing.
Are you able to solve your problems with those methodsof resolution?
1.2 Problem definition – methods of resolution
6bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Tackle those problems at the core. Act on our method of resolution:
• Define
• Measure
• Decide
1.3 Problem definition – conclusion
7bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
From desire to review – planning guidelines for youEnd customer
Your company
bc Com
-pass
Desire
Solutionproposal
Review
Implementation
Production
Requirement
further companies
©bach consulting GmbH, 2004
8bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
bach consulting, IT-expertise and -services
8
2 1 The bach consulting House of Measure2 In the spotlight: Vertical integration3 Services and competencies in the
context of the House of Measure
bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
9bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Control
Objectives
Imple-mentation
LearningCustomer
2.1 The bach consulting House of Measure
Key indicators
Management
Systematics
Training
Coaching
Expertise & experience in factual, professional and strategic issues
Measurability
StrategyVision
bach consultingHouse of Measure
How good ?
How toproceed?
Whereto?
How ?
10bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Project level
Division ordepartment level
Entire company
2.2 We assure vertical integration –from strategy to implementation
LearningObjec-tives
Imple-menta-
tionControl
bach consultingHouse of Measure
Expertise & experience in factual, professional and strategic issues
11bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Kontrolle
Zielsetzung
Durch-führung
LernenKunde
Kompetenz
Measure
2.3.1 Objectives: Judgement by evaluation
Vision
We assist you with the decision, definition and validation of objectives and spaces of action.
At the same time we see ourselves as creative sparring partner who is as well able to work under pressure.
Strategy
Positioning of companies and products to develop competitive advantages and profitable differentiation criteria for the company.
Implementation plans which are of use for the objectives‘ effectiveness and efficiency.
12bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Kontrolle
Zielsetzung
Durch-führung
LernenKunde
Kompetenz
Measure
2.3.2 Implementation: relevant methods
Systematics
We are able to proceed holistically and interdisciplinary – in either case integrated and consistent.
No matter whether problem, process or project orientation – vertically and horizontally integrated, we stick the strings together for you.
Management
We coordinate and shape. For that purpose we apply adequate means and approved methods.
Involvement with pragmatism and day trade secures that operational activities are aligned with objectives and create added value.
13bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Kontrolle
Zielsetzung
Durch-führung LernenKunde
Kompetenz
Measure
2.3.3 Control: Transparency by successcriteria
Measurability
Whether supervision or audit: For assessing progress and the achievement of objectives transparent appraisal criteria are required.
We use benchmarks for the quantitative and qualitative appraisal of values.
Key indicators
We develop and use methods and metrics which enable measurable statements about success or failure.
We know our business and have an arithmetic which allows for well-founded objective judgements about status and efficiency.
14bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Kontrolle
Zielsetzung
Durch-führung LernenKunde
Kompetenz
Measure
2.3.4 Learning: Placement of competencies
Training
In project business we impart training on the job. But we also have an additional or accompanying seminar program.
For individuals as well as for departments – with tailor-made content.
Coaching
In the transfer of knowledge and methods as well as in demanding and supporting we see a cornerstone for the career of employees and the company.
We want to enter a partnership of winning teams. In doing so we see ourselves as role model and practical mentor.
15bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
bach consulting – the company
15
»If a man knows not what harbour he seeks, any wind is the right wind.« Seneca
3 1 Data2 Vision3 Our customers
bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
16bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Strategic positioning Quantification of IT-, project and corporate objectives
Market entry 1996
Managing Director Dipl.-Math. Jürgen Bach
Number of employees 28 consultants
Head office Bonn Bundeskanzlerplatz 2-10Bonn-CenterD - 53113 Bonn
Hannover branch Mailänder Straße 23. Stock D - 30539 Hannover
3.1 Data
17bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
3.2 Vision
Our identity: We are a global consultancy with a focus on management and technology consulting.
Our objectives: We accompany our customers from the strategic alignment until the operative implementation. Our customers gain measurable success with us. We are one of the best companies in our business segment with attractive working offers for committed employees.
Our method: Quality, honesty and purposefulness are our operating principles. Our corporate culture is stamped by continuous learning, research and well elaborated innovations. We cultivate an open and trustful communication.
18bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
3.3 Our customers (extract)
• FinanzIT GmbH
• Nord/LB
• S-Akademie für Finanzwirtschaft und Informationstechnologie
• S-Niedersächsischer Sparkassen- und Giroverband
• Signal Iduna Venture Capital (SIVC)
• Commerzbank AG
• Deutsche Telekom AG
• DZ Bank Luxembourg
• DSL Bank
• Heeresamt
• Transport, Informatik und Logistik Consulting GmbH (TLC)
19bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Your benefits with bach consulting
19
4 1 What you can achieve with us2 What distinguishes us from others3 Self-conception
bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
20bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
4.1 What you can achieve with us...
Measurable contribution of IT to added value in the company
Increase of planning reliability Cost-benefit analysis of functionalities Transparency of performance Exhaustion of the existing
IT-infrastructure Total Cost of Ownership (TCO) / costs of production IT as »enabler« – from passive to active IT service provider Support in corporate decision processes Optimisation of the value-added chain IT as strategic company advantage
Costs Benefit
Be in the know ...
bach consulting
21bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
4.2 What distinguishes us from others
• Our assessments are neutral.
• We are independent from technologies, corporate processes and particular software solutions.
• Our solutions are well-founded and transparent.
• We support our customers in our core competencies from strategy to operational implementation.
• We secure adequate know-how-transfer to our customers.
22bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
4.3 Self-conception
Consistent customer orientation and a distinctive sense of quality are the foundation of our success. In our customers‘ relationships we strive for the realisation of the following principles:
Quality: We use premium methods which have been tested in different applications in practice and achieved very reliable results.
Honesty: We also confront you with an unpleasant truth.
Creativity: We don‘t offer solutions off-the-shelf but develop the best possible solution for every single problem.
Reliability: We keep our communicated promises.
23bach consulting - COMPETITIVE ADVANTAGE: KEY INDICATORS
Contact
Head office Bonn Hannover branch
bach consulting GmbH bach consulting GmbH
Bundeskanzlerplatz 2-10 Mailänder Straße 2
Bonn-Center 3. Stock
D-53113 Bonn D-30539 Hannover
Phone +49 (0)2 28.2 49 83-0 +49 (0)5 11.590 913-0
Fax +49 (0)2 28.2 49 83-11 +49 (0)5 11.590.913-29
Managing Director: Dipl.-Math. Jürgen Bach [email protected]
www.bachconsulting.de