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From Good to Great -- Administering a
Successful LSAT Administration
Presented by:
The Law School Admission CouncilTerri Neuman
Frances MercedesDawn TroutmanAnne McKernan
8/8/09
2
What do we mean by a successful administration?
• Accountability and security of test materials.
• Satisfactory testing environment.
• Detailed documentation.
Overall goal:Valid scores
3
Stealing ofTest
Materials
Staff
Impersonation
Timing
Collusion
Cheating
TestingEnvironment
Factorsthat affect
score validity
Pre-Knowledge
4
Stealing ofTest
Materials
Staff
Impersonation
Timing
Collusion
Cheating
TestingEnvironment
Factorsthat affect
score validity
Pre-Knowledge
5
Stealing ofTest
Materials
Staff
Impersonation
Timing
Collusion
Cheating
TestingEnvironment
Factorsthat affect
score validity
Pre-Knowledge
6
Spacing and Seating
Checking ID
Prohibited Items
Test Book Security
Addressing Security Concerns
7
Addressing Security Concerns
Spacing between test takersThere must be:
•Room for proctors to walk in front of and behind all test takers.
•At least 5 feet (side- to-side) from one test taker to the next.
Spacing and Seating
Checking ID
Prohibited Items
Test Book Security
LSAT Spacing Requirements
42"
30"
Head Table
30"
5 ft.
42"
9
Some Notes on Random Seating…
1. Test takers should be seated in no discernible pattern
• Definitely not alphabetical
2. Create seating charts in advance if possible.
10
Addressing Security Concerns
We accept only government-
issued ID that is current (not expired) and
contains a photo and signature.
Acceptable forms include passport
books and driver’s licenses.
Spacing and Seating
Checking ID
Prohibited Items
Test Book Security
11
Addressing Security Concerns
We do not accept government-
issued employment ID’s
or passport cards.
Exceptions are made for some international
students on a case-by-case basis
Spacing and Seating
Checking ID
Prohibited Items
Test Book Security
First & last nameon admission ticket
must match ID EXACTLY.
12
Addressing Security Concerns
We distinguish
betweenelectronic and non-electronic
items.
Spacing and Seating
Checking ID
Prohibited Items
Test Book Security
13
Addressing Security Concerns
After “Check-In,”
test takers who are seen with
electronic items are immediately dismissed and
reported.
Spacing and Seating
Checking ID
Prohibited Items
Test Book Security
14
Addressing Security Concerns
After “Check-In,” non-electronic prohibited items are
confiscated and reported.
Spacing and Seating
Checking ID
Prohibited Items
Test Book Security
15
If you see it…
16
Act on it.
WarningNotice
Steps to take every time:
•Verbal notification to test taker.
•Written citation to test taker.
•Detailed SMIR form to LSAC.
For more detailssee our manual,
pages 31-32
17
Addressing Security Concerns
1. Prior to test day: Keep test materials secure.
2. On test day: Never leave materials unguarded.
3. Follow published procedures.
Spacing and Seating
Checking ID
Prohibited Items
Test Book Security
18
Receiveshipment of test materials
from LSAC
Countmaterials
Repack and storematerialssecurely
Check on storedmaterial fromtime to time
Distribute toRoom Supervisors
on test day
Ensuring Test Material Security
Step
#1Fax or e-mail
acknowledgmentform
Reminder:Retain thecardboard
carton!
19
Distribute toRoom Supervisors
on test day
Countmaterials
Room Supervisorcounts
materials
Proctorsdistribute totest takers
Ensuring Test Material Security
Step
#2Record serial
numbers on SRF
Record serialnumbers on
RSRF
20
Proctorsdistribute totest takers
Collect materialsat break
Ensuring Test Material Security
Step
#3
Serpentinestyle only
Directly placeeach packet
on each desk
Record used/unused numbers
on RSRF
In serialnumber
order
21
“Serpentine” Book Distribution
Back of the Room
Front of the Room
22
Re-distribute after the break
Check every ID
Collect materialsbefore the
writing sample
Ensuring Test Material Security
Step
#4
Redistribute inthe same order
as collected.
Serpentinestyle only
Directly placeeach packet
on each desk
23
Collect materialsbefore the
writing sample
Collectanswer sheets
Steps to takeduring and after the
writing sample
Ensuring Test Material Security
Step
#5
Collecttest booklets
Confirm receipt of allanswer sheets and
test booklets
Distributewriting sample
topic sheets
24
Prepare materialsfor return to
LSAC
Ensuring Test Material Security
Step
#6
After the writingsample, collect
response sheets
Collecttopic sheets
During thewriting sample
Confirm receipt of allresponse sheetsand topic sheets
Re-verify receiptof all answer sheets
and test booklets
After thewriting sample
Allow test takersto leave
25
Prepare appropriatematerials for return
to LSAC within48 hours
Deliver to UPS
Ensuring Test Material Security
Step
#7
Print identifying infoon white envelopes
For furtherdetails, see p. 42 of the Supervisor’s
Manual
Check off appropriateboxes on white envelopes
Place white envelopes intoUPS “Next Day Air Packs”
Pack requestedmaterials into white
Tyvek envelopes
Place “ExpressPak”labels on the UPS
envelopes
26
Prepare remainingmaterials for
return to LSACwithin 72 hrs.
Deliver to UPS
Ensuring Test Material Security
Step
#8
Secure plasticcontainer with
fasteners (provided)
For furtherdetails, see p. 43 of the Supervisor’s
ManualAffix UPS “Ground
Service” label on carton
Pack remainingmaterials into
plastic container
Seal carton with twokinds of tape (provided)
Place plastic containerinto cardboard carton
27
Stealing ofTest
Materials
Staff
Impersonation
Timing
Collusion
Cheating
TestingEnvironment
Factorsthat affect
score validity
Pre-Knowledge
28
Stealing ofTest
Materials
Staff
Impersonation
Timing
Collusion
Cheating
TestingEnvironment
Factorsthat affect
score validity
Pre-Knowledge
29
Factors that affect the Testing Environment
• Timing• Lighting• Temperature• Noise
– traffic, construction, other campus events
• Writing Surface• Restroom
accessibility
30
Tips from our Supervisors:Identifying Staff
1. Recruit from academic institutions.• Your own and nearby schools.• Faculty, staff, and graduate students.
2. Consider other mature, responsible individuals.
3. Key qualities and skills include:• Respect for the testing process.• Reliability and trustworthiness.• Ability to follow directions and work quietly.
31
Tips from our Supervisors:Retaining Staff
1. Stay in touch with staff between tests.• Create an e-mail list so you can easily
send reminders or tips every 6-8 weeks.
2. Evaluate performance after each test.• The group as a whole and each staff
person.
3. Focus on professional development.• Mentoring or “teaming up.”• Encourage proctors to develop “Room
Supervisor” skills.
32
Tips from our Supervisors:Retaining Staff
4. Provide training.• LSAC launched its training program in
November, 2008.
• Present setting is an interactive workshop format that provides a forum for: Explanation of our procedures. Exchange of ideas. Resolution of center-specific concerns.
• Future plans include online tools.
33
Wrap-Up:
In today’s presentation we shared some high-level information about:
• Factors that affect score validity.• How LSAC is addressing test security
issues.• Some of our procedures for handling
test materials and administering our test.
• Advice from our Supervisors about identifying and retaining staff.
• Our new training program.
34
Q & A