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UCL LIBRARY SERVICES
Report from Dr Paul Ayris, Director of UCL Library Services and CEO UCL Press
2 July 2015
Contents
The contents of this Report are arranged around the 6 Key Performance Areas (KPAs) of the new Library Strategy, which was launched in January 2015. Concluding sections outline work undertaken with the UCL Institute of Education and challenges for the academic year 2015‐16.
1. User experience a. NSS b. SB/ISB Dashboards c. RFID
2. Staff, equality and diversity a. UCL Library Services Staff Conference
3. Finance, management information and value for money a. Budget 2014‐15 b. Management Information: Reading Lists@UCL (April 2015) c. Overview of project funding d. LEARN
4. Systems and processes a. EU copyright reform
5. Sustainable estate a. UCL Student Centre b. Cruciform and Bartlett Hubs c. UCL Senate House Hub
6. Communication, Open Access and outreach a. Open Educational Resources b. UCL Press c. Communications Strategy d. RCUK Open Access Policy e. LIBER 2015
7. UCL Institute of Education 8. Challenges for 2015‐16
1. User Experience
(a) NSS
The Library question in the NSS is Question 16: The Library resources are good enough for my needs.
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UCL Learning Resources Average 2014 (Av. of Q16‐Q18)
UCL Learning Resources Average 2013 (Av. of Q16‐Q18)
Q16
2014
Q16
2013
Q16
2012
Q16
2011
% UCL overall satisfaction 2014
% UCL overall satisfaction 2013
82%
85% 88% 90% 87% 84%
86%
84%
Overall, the Library score has dropped from 90% in 2013 to 88% in 2014. The 2014 score is the second highest achieved against the Library question to date. A breakdown is available by academic Department:
UCL Department 2014
score (%)Previous year (%)
Change(%)
ANTHR_SHS Anthropology 92 93 ‐1
ARCHL_SHS Archaeology 96 97 ‐1
BENGN_ENG Biochemical Engineering 95 88 +7
BIOCH_LF Division of Biosciences 93 94 ‐1
BIOLG_LF Division of Biosciences 87 86 1
BIOMD_LF Division of Biosciences 91 93 ‐2
BIOSC_LF Division of Biosciences 87 95 ‐8
BSARC_BEN Architecture 91 93 ‐2
BSCPM_BEN Construction and Project Mgmt 73 81 ‐8
BSPLN_BEN Planning 84 83 +1
CENGN_ENG Chemical Engineering 87 88 ‐1
CHEMS_MAP Chemistry 94 91 +3
CIVLG_ENG Civil, Env. & Geomatic Engineering 88 78 +10
COMPS_ENG Computer Science 90 64 +26
EARTH_MAP Earth Sciences 91 96 ‐5
ECONS_SHS Economics 89 91 ‐2
ELECN_ENG Electronic & Electrical Engineering 88 89 ‐1
ENGLS_ART English Studies 91 96 ‐5
EUSPS_ART European Social & Political Sciences 87 97 ‐10
GEOGR_SHS Geography 83 85 ‐2
GRKLT_ART Greek & Latin Studies 80 88 ‐8
HARTD_SHS History of Art 77 89 ‐12
HISTR_SHS History 88 89 ‐1
LAWSD_LAW Laws 84 87 ‐3
LINGS_LIF Linguistics 100 100 0
MANSC_ENG Management Science & Innovation 86 89 ‐3
MATHS_MAP Mathematics 87 92 ‐5
MECHN_ENG Mechanical Engineering 94 93 +1
MPHYS_ENG Medical Physics & Bioengineering 83 77 +6
NATSC_MAP Natural Sciences 89 92 ‐3
NEUSC_LIF Division of Biosciences 93 100 ‐7
PHCOL_LIF Division of Biosciences 93 100 ‐7
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PHILO_ART Philosophy 92 92 0
PHMCY_LIF School of Pharmacy 84 77 +7
PHYSA_MAP Physics & Astronomy 91 92 ‐1
PSYLA_BRN Division of Psychology & Language Sciences 92 97 ‐5
SCITS_MAP Statistical Science 92 93 ‐1
SELCS_ART Modern Languages in SELCS 84not
applicable
SLADE_ART Slade School of Fine Art 97 89 +8
SPEEC_LIF Speech hearing and Phonetic Sciences 97 100 ‐3
SSEEC_SES SSEES Economics 98not
applicable
SSEHI_SES SSEES History 89not
applicable
SSELA_SES SSEES Languages and Culture 95not
applicable
SSEPO_SES SSEES Politics 100not
applicable
STATS_MAP Statistical Science 85 94 ‐9
UCLMS_MDS UCL Medical School 83 94 ‐11
Where a score is below 80%, this triggers an investigation by the Director of Library Services. All Departments, which scored below 80% in 2013, were subjected to such an investigation and all scored higher than 80% in 2014. The best performer in this respect was Computer Science, where the library score increased by an impressive 26%.
2 academic Departments scored less than 80% on Q16 in 2014 – a course in the Bartlett and History of Art. The Director has begun an investigation as to why in both these areas.
The Library has also undertaken an analysis of the comments received about library resources and services. There were 67 positive comments and 70 negative comments. Three main reasons for complaint were: A. Lack of learning space B. Insufficient copies of core readings (probably linked to lack of takeup of
ReadingLists@UCL) C. General IT/computing/printing facilities (which is not exclusively a library issue)
These concerns are being addressed as follows: A. Through the Bloomsbury Masterplan, with 150 new learning spaces being available in
the UCL Senate House Hub and c. 80 extra learning spaces on the 4th Floor of the UCL Science Library – available from 1 March 2015; continued discussions in the Provost’s Teaching and Learning Task Force, which has one more meeting
B. Vigorous promotion and monitoring of the takeup of ReadingLists@UCL C. For the Library, as part of A.
The following comments are representative of all the negative comments received:
It is almost impossible to find a seat in any library past 10 o’clock in the morning
Lack of copies of relevant books in the UCL Library
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The main issue I have had is study space within the library, computer access and printing facilities
I think the library hours could be extended
Library is not open when we were revising in clinical years. They went into holiday mode/doing refurbishments which meant we didn’t get 24‐hour services like all other subjects
More readings should be available online to save library battles for books and save paper
The library and facilities are really good, but it’s just not big enough for everyone to study in, you won’t get a seat unless you get there at 7 in the morning. There are decent IT facilities but not enough to go around…
[2 separate complaints about library staff apparently being rude] Actions in the light of the NSS
The Library undertakes detailed investigations into provision for Departments, where the score for the ‘Library’ question, Q16, is below 80%. In the last NSS, there were two Departments/areas where such an investigation was triggered.
History of Art The Subject Librarian has had extensive discussions with student reps and academic staff in History of Art, but nobody could pinpoint any reason for the low score. Quite the contrary, they all professed to being very happy with library provision. Academic colleagues reported that scores for this cohort of students had been low across the board (looking at the data they scored very low for Assessment and Feedback, Academic Support, Personal Development and Student Union). As a result the Library will continue to pursue any and all opportunities to engage with students and staff in the department to ensure that student needs are met. Bartlett: Construction and Project Management This is a large cohort of students where there is considerable demand for core reading material. The Site Librarians are working with academic staff to ensure that provision of core materials better meets demands (this was a known issue) and it is planned that there will be greater use of ReadingLists@UCL to deliver digital resources (wherever possible), which is something the Library will be supporting the department to achieve. A final Report is pending.
(b) Student Barometer/International Student
ISBSB (International & Domestic Students Combined) Russell Group
% % % % %
Physical Library 2011 2012 2013 2014 2014
Summer 85.1 84.4 82.9 80.3 82.4
Autumn 87.2 87.6 84.5 83.5 89.9
On‐Line Library
Summer 93.6 92.8 92.0 94.5 91.5
Autumn 92.3 92.7 93.1 93.2 91.7
Comment: PHYSICAL LIBRARY ‐ the results have been continuously falling (2011‐2014) and are lower than the Russell Group average.
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The variance for the Autumn wave is significantly lower. These results will not yet reflect the full value of:
Cruciform Learning Hub (open September 2014)
UCL Senate House Hub (open March 2015)
1000 learning spaces in the new Student Centre (open Summer 2018)
ON‐LINE LIBRARY ‐ has continued to perform well and the score is greater than the Russell Group Average for both waves. The UCL Library investment in digital material resources is paying dividends amongst the student population.
ISBSB (Level of Study) %
Summer 2014
PGR PGT UG(general)
Learning overall
Learning spaces 82% 71% 80%
Physical Library 85% 76% 81%
On‐Line Library 94% 95% 95%
ISBSB (Level of Study) %
Autumn 2014
PGR PGT UG(general)
Learning overall
Learning spaces 81% 66% 79%
Physical Library 88% 80% 85%
On‐Line Library 95% 94% 92%
Comment: LEARNING SPACES ‐ The levels of satisfaction are low for all levels of study, but in particular the PGT's. NOTE: LEARNING SPACES includes both LEARNING and TEACHING spaces (e.g. Lecture Theatres) PHYSICAL LIBRARY ‐ Again the highest level of dissatisfaction is from the PGT's, followed by the UG's. ON‐LINE LIBRARY ‐ High scores in all study groups.
Summer 2014 learning satisfaction breakdown
Faculties % Online Physical Learning space
Population Health Sciences
97 86 not available at present
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Brain Sciences 96 84 "
Life Sciences 95 82 "
Maths/Physics 96 83 "
Medical Sciences 96 79 "
SSEES 95 90 "
Arts & Humanities 93 80 "
Laws 95 65 " Social & Historical Sciences
93 73 "
Bartlett
92
83 "
Engineering 94 82 "
Average 95 80 "
Autumn 2014 learning satisfaction breakdown
Faculties % Online Physical Learning space
Population Health Sciences
96.3 91.16 80.23
Brain Sciences 95.01 87.02 80.46
Life Sciences 94.21 96.18 83.91
Maths/Physics 93.44 84.17 71.2
Medical Sciences 96.18 87.86 90.36
SSEES 93 86 65 Arts & Humanities
94.18 86.65 71.02
Laws 87.95 75.36 73.99 Social & Historical Sciences
91.35 76.74 70.11
The Bartlett, UCL's Built Environment 93.3 82.94 61.78
Engineering 91.73 85.76 70.96
Average 93 85 75.4
Comment: LEARNING SPACES ‐ For the Autumn wave we can see low satisfaction rates occurring in virtually all of the Faculties. (Built environment is the lowest, 61%) NOTE: LEARNING SPACES includes both LEARNING and TEACHING spaces (e.g. Lecture Theatres) PHYSICAL LIBRARY ‐ Figures for Law and Social & Historical Science Faculties are consistently low for both waves. Once the Student Comments are available, scores below 80% will generate a separate investigation.
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ON‐LINE LIBRARY ‐ High scores in all Faculties.
Student/staff comments are NOT YET AVAILABLE for further analysis. (c) RFID
UCL Library Services has a programme for embedding RFID installations into all libraries in the UCL family of libraries. RFID technology allows students to issue/return books to themselves whenever the Library is open. As such, it is a companion to the 24‐hr opening which UCL has introduced into larger library sites. RFID installations have currently been completed for the following libraries in the UCL family of libraries:
UCL Main Library
UCL Science Library
Cruciform Learning Hub, UCL
UCL Language and Speech Sciences Library
UCL Institute of Archaeology Library
UCL Eastman Dental Institute
Bartlett Library, UCL Library Services
Planning for installations in Phase 2 is now underway. The library services which will benefit from this technology are: UCL Institute of Child Health Library
o Tagging Bookstock: w/c 13th July – w/c 20th July
o Installation: w/c 27th July
o Go live: w/c 3 August
Joint Library of Ophthalmology, Moorfields Eye Hospital & UCL Institute of Ophthalmology
o Tagging Bookstock: w/c 18th May – w/c 25th May
o Installation: w/c 29th June
o Go live: w/c 6th July
Royal Free Hospital Medical Library, UCL Library Services
o Tagging Bookstock: w/c 22nd June – w/c 6th July
o Installation: w/c 13th July
o Go live: w/c 20th July
UCL School of Pharmacy Library
o Tagging Bookstock: w/c 27th July – w/c 3th August
o Installation: w/c 10th August
o Go live: w/c 17th August
UCL School of Slavonic and East European Studies Library
o Tagging Bookstock: w/c 1st June – w/c 10th August
o Installation: w/c 17th Aug‐w/c 24th Aug
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o Go live: w/c 1 September
Benefits of RFID installations The following Table shows the benefits to the Student Experience of introducing RFID technology into UCL Library Services. The Table shows that borrowing transactions are increasingly student‐driven, rather than mediated through traditional issue desks. The figures cover borrowing, renewals and returns in all UCL libraries (figures for the UCL IOE Library are not currently available) made (a) via staffed issue desks and (b) via self‐service, which is either over the Web or via RFID.
1 August 2014 – 30 April 2015
Total transactions
Staffed % Self‐service %
ARCHAEOLOGY 111472 35% 65%
CRUCIFORM 103618 7% 93%
EAR INSTITUTE 7424 28% 72%
EASTMAN 8687 19% 81% ENVIRONMENTAL STUDIES 99397 17% 83%
CHILD HEALTH 7575 48% 52% LANGUAGE AND SPEECH SCIENCES 49389 30% 70%
MAIN 476999 12% 88%
NEUROLOGY 5620 39% 61%
OPHTHALMOLOGY 7342 48% 52%
ORTHOPAEDICS 4562 43% 57%
PHARMACY 55763 44% 56%
ROYAL FREE 65038 28% 72%
SCIENCE 511138 5% 95%
SSEES 67680 48% 52%
STORE 45952 47% 53%
TOTAL 1627656 17% 83%
2. Staff, Equality and Diversity (a) 2015 Library Staff Conference
The UCL Library Services Annual Staff Conference will take place on 21 July 2015. This is an opportunity for as many UCL library colleagues as possible to attend a staff training event on the same day. The Conference will open with a keynote address from Professor Anthony Smith, Vice‐Provost (Education & Student Affairs), this will be followed by 10 parallel workshops focusing on the Library Services Strategy KPAs (Key Performance Indicators) and other areas related to the Strategy, including a Workshop facilitated by the UCL Equalities team. The afternoon sessions are a mixture of team building events where colleagues can either learn new skills (e.g. mini hat making or medieval dance) or learn more about other areas of Library Services and UCL research more generally. For example, the UCL IOE Library will provide an overview of areas
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where the Library and Archive staff have had a direct impact on teaching at the UCL IOE; and Professor Richard Dennis (UCL Geography Department) will give a lecture on his UCL research into the London Bus. The day will end with Closing Remarks from the Library Services Senior Management Team which will focus on how library staff have contributed to delivering the strategy objectives over the past 12 months.
STRATEGY PARALLEL SESSIONS 1. KPA: Communications, Open Access and Outreach (Dr Paul Ayris) 2. KPA: Sustainable Estate (Ben Meunier) 3. KPA: Staff Equality and Diversity (Kate Cheney) 4. KPA: User Experience (June Hedges) 5. KPA: Finance, Management Information and Value for Money (Andy Pow/Katie
Meheux) 6. KPA: Systems and Processes (Martin Moyle) 7. Equality and diversity (Grazia Manzotti and Spiros Philippas and the UCL Equalities
team) 8. Setting up UCL Press (Lara Speicher) 9. Copyright (Chris Holland) 10. CPD Roadshow (Michele Wake) TEAM BUILDING PARALLEL SESSIONS 1. 'Furoshiki'‐ the art of knotting fabric squares/scarves to make carrying sacks
(Bernadette d'Almeida, UCL Library Services) 2. Chair Aerobics 3. Walking Tour: the ruins and regenerations of St. Pancras (Jon Siah, UCL Library
Services) 4. Poetry writing session 5. Mini hat design (Cecile Dubuis, UCL Library Services) 6. Archiving for librarians (UCL Institute of Neurology Library) 7. Integrating Library and Archive Resources into Teaching at the UCL Institute of
Education (UCL IOE Library) 8. Painting the town red: the history of the London Bus in art (Lecture by Prof. R. Dennis,
UCL Geography) 9. Investigating Bones (UCL Institute of Archaeology) 10. Fire safety and fire extinguishers (UCL Safety Services) 11. Medieval dancing (Dr Tabitha Tuckett and Fred Bearman, UCL Library Services)
3. Finance, management information and value for money (a) Budget 2014‐15
The UCL Library Services budget (2014‐15) is £20,724,099, which includes funding for Open Access provision. As of June 2015, the projection is that this budget will be 100% spent by the end of the financial year. Materials inflation (books, periodicals, e‐resources) was not fully covered by the 2014‐15 budget settlement and Materials are currently forecast to be overspent by £36,000 for this financial year.
(b) Management Information
The Library has invested significantly in collecting management information to support the User Experience. One such example is the monitoring of the Reading Lists@UCL service, a service which aims to provide digital readings for all core texts which taught course students are expected to read. It is a service which is extremely popular with students, as it provides 24x7 access to core texts.
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Readinglists@UCL coverage compared to Portico, May 2015
Breakdowns by School, Faculty and Department.
School Courses Lists Coverage %
BEAMS 1575 558 35%
SLASH 1908 854 45%
SLMS 1233 492 40%
Overall 4716 1904 40%
Faculty Courses Lists Coverage %
ARTS 762 303 40%
BEF 397 144 36%
ENG 683 116 17%
FBRS 443 159 36%
FLS 301 133 44%
FPHS 153 21 14%
INT 42 28 67%
LAWS 137 99 72%
MEDSCI 336 179 53%
MPS 495 298 60%
SHS 710 328 46%
SSEES 257 96 37%
Overall 4716 1904 40%
Department Courses Lists Coverage % Faculty School
Anthropology 99 57 58% SHS SLASH
Arts and Sciences BASc Office 13 4 31% ARTS SLASH
Bartlett School of Architecture 29 5 17% BEF BEAMS
Bartlett School of Construction and Project Management 72 9 13% BEF BEAMS
Bartlett School of Graduate Studies 68 13 19% BEF BEAMS
Bartlett School of Planning 77 37 48% BEF BEAMS
Biochemical Engineering 92 3 3% ENG BEAMS
Cancer Institute 14 0 0% MEDSCI SLMS
Centre for Advanced Spatial Analysis 8 5 63% BEF BEAMS
Centre for Intercultural Studies 13 5 38% ARTS SLASH
Centre for Mathematics, Physics and Engineering in the Life Sciences and Experimental Biology
4 0 0% ENG BEAMS
Centre for Multidisciplinary and Intercultural Inquiry 29 4 14% ARTS SLASH
Chemical Engineering 42 6 14% ENG BEAMS
Chemistry 61 19 31% MPS BEAMS
Civil, Environmental and Geomatic Engineering 127 33 26% ENG BEAMS
Computer Science 147 18 12% ENG BEAMS
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Development Planning Unit 32 32 100% BEF BEAMS
Division of Biosciences 234 105 45% FLS SLMS
Division of Infection and Immunity 58 4 7% MEDSCI SLMS
Division of Medicine 38 11 29% MEDSCI SLMS
Division of Population Health 5 0 0% FPHS SLMS
Division of Psychiatry 10 1 10% FBRS SLMS
Division of Psychology and Language Sciences 320 122 38% FBRS SLMS
Division of Surgery and Interventional Science 69 54 78% MEDSCI SLMS
Ear Institute 42 12 29% FBRS SLMS
Earth Sciences 72 15 21% MPS BEAMS
Eastman Dental Institute 107 60 56% MEDSCI SLMS
Economics 85 26 31% SHS SLASH
Electronic and Electrical Engineering 83 9 11% ENG BEAMS
English Language and Literature 75 35 47% ARTS SLASH
European Social and Political Studies 13 7 54% ARTS SLASH
Faculty of Brain Sciences 6 0 0% FBRS SLMS
Faculty of Engineering Sciences 5 4 80% ENG BEAMS
Geography 103 46 45% SHS SLASH
Greek and Latin 53 13 25% ARTS SLASH
Hebrew and Jewish Studies 64 49 77% ARTS SLASH
History 99 21 21% SHS SLASH
History of Art 65 11 17% SHS SLASH
Information Studies 67 40 60% ARTS SLASH
Institute for Global Health 29 1 3% FPHS SLMS
Institute for Women's Health 13 0 0% FPHS SLMS
Institute of Archaeology 152 85 56% SHS SLASH
Institute of Cardiovascular Science 5 0 0% FPHS SLMS
Institute of Child Health 53 2 4% FPHS SLMS
Institute of Epidemiology and Health Care 48 18 38% FPHS SLMS
Institute of Neurology 27 19 70% FBRS SLMS
Institute of Ophthalmology 38 5 13% FBRS SLMS
Institute of the Americas 40 15 38% SHS SLASH
Laws 137 99 72% LAWS SLASH
Management Science and Innovation 94 29 31% BEF BEAMS
Mathematics 103 99 96% MPS BEAMS
Mechanical Engineering 75 28 37% ENG BEAMS
Medical Physics and Biomedical Engineering 52 4 8% ENG BEAMS
Natural Sciences 2 1 50% MPS BEAMS
Philosophy 147 39 27% ARTS SLASH
Physics and Astronomy 98 83 85% MPS BEAMS
Political Science 67 67 100% SHS SLASH
School of European Languages, Culture and Society 285 104 36% ARTS SLASH
School of Pharmacy 67 28 42% FLS SLMS
Science and Technology Studies 75 14 19% MPS BEAMS
Science, Technology, Engineering and Public Policy 8 8 100% ENG BEAMS
Security and Crime Science 48 3 6% ENG BEAMS
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Slade School of Fine Art 3 3 100% ARTS SLASH
Space and Climate Physics 23 6 26% MPS BEAMS
SSEES ‐ East European Languages and Culture 85 9 11% SSEES SLASH
SSEES ‐ History 23 15 65% SSEES SLASH
SSEES ‐ Russian 31 13 42% SSEES SLASH
SSEES ‐ School of Slavonic and East European Studies 79 35 44% SSEES SLASH
SSEES ‐ Social Sciences 39 24 62% SSEES SLASH
Statistical Science 61 61 100% MPS BEAMS
UCL Energy Institute 17 14 82% BEF BEAMS
UCL Medical School 50 50 100% MEDSCI SLMS
UCL Qatar 42 28 67% INT SLASH
Overall 4716 1904 40%
(c) Overview of project funding
Bids submitted (i.e. Funds requested) Bids successful (i.e. Funds received ) success rate
UCL
sources
External
Sources
Total
UCL
sources
External
Sources
Total
2010/11 £750 £686,832 £687,582 £750 £399,872 £400,622 58%
2011/12 £473,660
£638,999 £1,112,659 £473,660 £621,109 £1,094,769 98%
2012/13 £2,123,569 £1,640,039 £3,763,608 £1,006,497
£1,633,937 £2,640,434
70%
2013/14 £3,458,285 £3,339,617
£6,797,902 £2,453,077
£3,154,223 £5,607,300 82%
2014/15 £3,065,170 £1,256,443 £4,321,613 £2,281,723 £1,000,024 £3,181,747 76%
2015/16 £1,043,653 £1,589,515 £2,633,168 £402,316 £1,589,515 £1,991,831 76%
2010/11 This amount includes 177,519 (€212,114) Europeana Libraries Includes £40,000 a year from UKRR averaged out from the £200,000 available over 5 years (2009‐2013) 2011/12 This amount includes £439,856.84 (11/12) for the Open access project from Wellcome Trust. 2012/13 Includes the £792,000 (12/13) for Open access publishing costs for research papers from RCUK. 2013/14 Includes £1,149,066 for Open access publishing costs for research papers, £1,351,843 for Open access article processing charges, from the RCUK and £2,132,000 for Open access payments from UCL. 2014/15 Includes UCL’s contribution of £2,179,732 to open access costs. 2015/16 Includes the New RCUK fund of £1,542,701 for Open access APCs 2015/16.
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(d) LEARN – Leaders Activating Research Networks We live in the age of the ‘data deluge’, where digital technology enables us to store petabytes of data and to make that available for sharing as open data. Sharing data has the potential to revolutionise the way that researchers work. It avoids costly duplication in the collecting of data and enables research collaborations across the world which otherwise would not be possible.
The purpose of this bid is to take the LERU Roadmap for Research Data produced by the League of European Research Universities (LERU) and to develop this in order to build a coordinated e‐infrastructure across Europe and beyond. LEARN will deliver a model research Research Data Management (RDM) policy, a Toolkit to support implementation, and an Executive Briefing in five core languages so as to ensure wide outreach. LEARN will hold a series of Workshops within four European countries and one international country. The workshops will serve to advocate the Recommendations on RDM and open data made by the LERU Roadmap, and gain feedback from Workshop attendees for a new Toolkit of best practice. Furthermore, guidance to implement the Roadmap will be provided following identification of Best Practices supported by case studies identified through the workshops. By producing an exemplar RDM policy, which could then be tailored by any university or research institution to meet their needs, LEARN aims to address the challenges of the Work Programme concerning the fragmentation of e‐infrastructures and the need to maximize on global research data. Specifically, LEARN will address Stakeholder initiatives; Policy coordination; Take‐up of digital infrastructures; and Support cooperation with developing countries. LEARN thus delivers support actions to quicken the take‐up of RDM and the move to open data in the emerging world of Science 2.0. Partners
UCL (University College London). Principal Investigator: Dr Paul Ayris
University of Vienna
University of Barcelona
LIBER (Association of European Research Libraries)
United National Economic Commission for Latin America and the Caribbean
Value of bid €496,582 Duration 24 months from June 2015
4. Systems and Processes
(a) EU copyright reform
The European Commission is currently out to consultation on a reform of EU copyright frameworks. The Commission undertook similar work in 2014, but failed to reach agreement with the many stakeholders and the work was effectively abandoned. The UCL Director of Library Services, as UCL Copyright Officer, has been involved in lobbying the Commission and has worked closely with LERU (League of European Research Universities). A new Commission was appointed in September 2014 and discussions on copyright reform started again. LERU is arguing for a mandatory Exception in the Copyright and Database Directives, which
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cannot be overridden by contract, to allow Text and Data Mining/Content Mining by users for all the materials to which they have lawful access. Text and Data Mining/Content Mining uses tools which will search enormous quantities of text, images, sound, video and data to find hidden linkages and meanings which would not otherwise be apparent. Such techniques would span the whole range of commercial and Open Access content. As a result, it would be easier to find solution to Society’s Grand Challenges: poverty, disease and global warming. In May 2015, the Commission issued its strategy for the Digital Single Market. Principle 6 has as its aim a modern, more European copyright law: legislative proposals will follow before the end of 2015 to reduce the differences between national copyright regimes and allow for wider online access to works across the EU, including through further harmonisation measures. The Commission has separately said that it will issue legislative proposals for a reform of European copyright frameworks in September 2015. They are minded particularly to introduce reforms to allow a pan‐European Exception for Text and Data Mining to support academic activity in European universities. This is encouraging but does not, in itself, meet the requirements which LERU has laid down. Legislative reform in Europe is a trilogue between the Commission, the European Parliament and the Council of Ministers. LERU is now working to lobby MEPs to support their views on copyright reform. The Director of Library Services spoke at a MEPs’ Breakfast meeting in Brussels on 6 May. Further advocacy meetings are planned. MEPs have issued a Report, led by Julia Reda, which partially meets LERU’s requirements. Julia Reda was present at the 6 May meeting and heard the clear message that was issued on LERU’s behalf. To support the case for copyright reform, the Director of UCL Library Services co‐ordinated the issue of the Hague Declaration in Brussels in May 2015. The Declaration argues that, in the 21st century, facts and data cannot be hidden behind copyright walls. The truth (facts and data) cannot be subject to copyright – they are basic rights that a European citizen should be able to appreciate and enjoy. The Declaration supports the position of LERU in arguing for an Exception in European copyright frameworks to support Content Mining. As of 2 July, the Declaration had 592 institutional and individual signatories. The coming months until September will be crucial in the progress of EU copyright reform. STM, the coalition of European scientific publishers, has issued a statement saying that there is nothing wrong with current European copyright frameworks. This is clearly nonsense, but it is a sign of the immense power that rightsholders have in Brussels, where they employ lobbyists to act as full time advocates for their causes. The case is not won yet, but it seems likely that an Exception for Content Mining *will* be introduced into European copyright frameworks. The issue is: will it meet the stringent requirement expounded by LERU for such an Exception?
5. Sustainable Estate
(a) Student Centre
In support of the Student Experience, UCL has committed very significant sums to construct the Student Centre on the Beach site. This is a facility which will be managed by UCL Library Services on behalf of UCL. Amongst other facilities, it will contain 1000 learning spaces (modelled on the ground‐
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breaking Cruciform Learning Hub) and the public‐facing services from UCL Student and Registry Services.
A view from the new Quad (formerly Japanese Garden) in UCL
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(b) Cruciform and Bartlett Hubs The new Cruciform and Bartlett Hubs opened in the Summer of 2014. The Bartlett Hub in Central House provides much‐improved learning spaces for students in the Bartlett. The new Cruciform Hub is an outstanding success.
Learning spaces in the Cruciform Hub
At a cost of just under £8 million, the Cruciform Hub has set the standard for the rest of the Bloomsbury Masterplan for the Bloomsbury estate. This is a 21st‐century learning space and UCL has set the bar for the provision of such spaces very high. The success of the design is proved by the fact that the learning spaces are extremely popular with students. The Group Study spaces are lively, engaging and heavily used. The more traditional collection and learning spaces (with generous IT provision) are silent and well managed. This is without any Library staff presence in this space. It is a student‐centric space which is silent because this is how students who use the space want to work. Refurbishment of the Cruciform Library, Cluster and adjacent Seminar rooms has succeeded
in creating an integrated learning 'hub' at the heart of UCL's Medical School in Bloomsbury. The new Cluster was designed with input from the UCL E‐Learning Environments team and
teaching staff from UCL Medical School. The space provides a flexible teaching environment where very large groups can be taught through incorporation of the smaller, discrete open‐access PC room.
Five seminar rooms with integrated audio‐visual equipment, transform into study rooms for private revision during examination periods.
The quiet study area has improved natural lighting, wifi and desktop power. This along with the separate silent study room provides space for contemplation and reading.
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Three bookable pods and two rooms with AV equipment for preparation of presentations and project work. An additional 'Grand Round' area provides for collaborative work and space for presentations.
A striking contemporary staircase leads users from the entrance foyer into the Hub where the new exhibition walls permit showcasing of UCL Museums & Collections medical artefacts and medical illustrations from UCL Special Collections. Number of seats / study places: 370 Number of public computer terminals: 68
(c) UCL Senate House Hub
The 1501 new learning spaces in the North Block of Senate House are now open. With the additional move of staff Offices from the 4th Floor of the UCL Science Library to Senate House, there will be c. 80 extra learning spaces which can be created and dedicated to postgraduate students – to help address one of the issues from the Student Barometer/International Student Barometer.
Study Seat / Type No.
Individual Carrels 20
Large Shared Study Tables 54
Bench Desk with PCs 18
Bare‐height desk with PCS / without PCs 4 / 2
Group study working with AV setup tables / sofas 21 / 16
Armchairs with side tables 9
Total 144
User numbers using the UCL Senate House Hub
March 2015 4981
April 2015 18,648
May 2015 11,437
1 From New Library News at http://database.designinglibraries.org.uk/view/index.php?id=544673ae8a251&PHPSESSID=qu5g1cdalibij9c71hdmm358h1
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A Communications Strategy supported the opening of the facilities between December 2014 and March 2015.
6. Communication, Open Access and Outreach (a) Open Educational Resources
With the support of the Vice‐Provost (Research), UCL has an acknowledged European leadership role in promoting Open Access to Publications and in the European Commission’s Open Science agenda. UCL is publicly acknowledged in the Russell Group as leading the way in Open Access approaches to research outputs.
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However, research outputs are one thing and educational resources another. Under the supervision of the Vice‐Provost (Education & Student Affairs), UCL is in discussion with MIT about the implications of establishing an Open Access Educational Resources repository. The Library has had detailed discussions with colleagues involved in propagating a CPD (Continuing Professional Development) offering in UCL. Open Access is easily the best way to progress this offering, but there are implications for the taught course offering that UCL has to make. What UCL Library Services will do over Summer 2015 is to liaise with MIT to evaluate the acknowledged success of their OER (Open Educational Resources) offering. UCL has the potential to be a European leader in OERs in the coming months. UCL Library Services will be advocating such a role as part of the new UCL Education Strategy.
(b) UCL Press UCL Press was formally launched on 4 June 2015, after nearly 2 years of planning and preparation. It is an Open Access Press and is the first fully Open Access University Press in the UK. The Press website was launched at the same time. For year 1 (2015), 9 monographs will be published:
Temptation in the Archives by Professor Lisa Jardine
A fascinating journey through the Dutch Golden Age and a glimpse into the unique Anglo‐Dutch connections that were forged at this time.
Treasures from UCL by Gill Furlong
A treasure trove including illuminated manuscripts, personal papers and many more of the most prized and remarkable items from Special Collections at UCL.
The Petrie Museum of Egyptian Archaeology by Alice Stevenson
A delightful tour of the Petrie museum – home to one of the largest and finest collections of Egyptian and Sudanese archaeology in the world.
The Press is also publishing a series of academic journals. The Press was launched with 2 academic journal titles:
The London Journal of Canadian Studies
The LJCS is an interdisciplinary journal specialising in Canadian history, politics and society and has been published annually since 1984. Many leading UK Canadianists based at the University of London and UCL have been associated with it during its 30‐year history. It is one of only two journals in the UK devoted to Canadian Studies, the other being the BJCS (British Journal of Canadian Studies, Liverpool University Press).The current editor of the LJCS is Dr Tony McCulloch, Senior Fellow in North American Studies at the UCL Institute of the Americas and President of the British Association for Canadian Studies.
Architecture_MPS
Architecture_MPS was established as an Open Access journal in 2012 and addresses the growing interest in the social and political interpretation of the built environment from a multi‐disciplinary perspective. It draws on experts who can bring emerging issues of international importance to the English‐speaking community, and it has published high‐profile academics and emerging voices from multiple countries, including notable international figures such as Noam Chomsky and Kenneth
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Frampton. By linking its publications with a range of research programmes and conferences it further raises awareness of the social importance of architecture. The founder and Principal Editor of the Architecture_MPS journal is Dr Graham Cairns, an author and academic currently at Columbia University, New York. He is also director of the journal's non‐profit research group AMPS C.I.O. The Academic Editor for the Architecture_MPS journal is Professor Murray Fraser of the Bartlett School of Architecture, who is also Vice‐Dean of Research for UCL's Bartlett Faculty of the Built Environment.
Journals hosting service
UCL Press offers the OJS hosting service for UCL students and staff to produce and manage their own Open Access journals. Using Open Journal Systems software, journal articles are stored in UCL Discovery, while OJS provides the visible presentation layer of the journal. This service is provided free of charge by UCL Press.
Journals currently hosted
Slovo Tropos The Journal of Bentham Studies Think Pieces: A Journal of the Arts, Humanities, and Social Sciences UCL Journal of Law and Jurisprudence
The Press believes that the Hosted Journals service has great potential to support research‐based teaching and learning in the Connected Curriculum by offering students the opportunity to publish and to be involved in the publishing process.
(c) Communications Strategy UCL Library Services has constructed a Communications Strategy to support the Library Strategy. The Communications Strategy identifies key audiences, key messages and mechanisms by which these messages are to be delivered. This is the first time in its history that the Library has had a Communications Strategy and it marks a move for the Library to become even more visible and responsive to the needs of its users.
(d) RCUK Open Access policy RCUK appointed an external review body to review the implementation of its requirements for Open Access for funded research publications. Paul Ayris, as Director of UCL Library Services, sat on the review as UCL’s representative in place of the Vice‐Provost (Research). There are a number of issues which UCL will be interested to follow up after publication of the Review. Amongst these are: • Future levels of RCUK funding to research‐intensive institutions • The level of overlap or divergence between the RCUK policy, with a preference for Gold Open
Access, versus the OA policies of other funders, including HEFCE • The apparent mis‐match between the level of APC payments required by born‐OA publishers
and the levels requested by commercial publishers for hybrid journals • Greater clarity on licences and the apparent dislike of the CC‐BY licence outside the scientific
and biomedical community • The length of embargoes and the drive towards a 6‐month embargo period • The level and nature of the advocacy needed to inform researchers of the needs around the
implementation of the RCUK policy UCL should enter into a healthy debate on these issues now that the RCUK Report is published.
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(e) LIBER 2015
As Director of UCL Library Services, I chaired the Local Organising Committee for the 44th LIBER Annual Conference in London, 24‐26 June 2015. LIBER is the Association of European Research Libraries, and is the main consortium for research libraries in Europe. The theme of LIBER 2015 was ‘Towards Open Science’ and the keynote speaker was Sir Mark Walport, Scientific Adviser to HM Government. By any measure, the Conference was a resounding success. 480+ people attended, the best‐attended Conference in LIBER history and over 5,000 tweets were received at the #LIBER2015 hash tag.
7. UCL Institute of Education Following the merger of the Institute of Education into UCL in December 2014, UCL Library Services has established a high‐level strategic workstream to merge the Newsam Library and Archive in the IOE into UCL Library Services. The following working groups have been established:
User/Reader Services Group
Technical/IT Services Group
Bibliographic Services Group
Archives, Special Collections and Records Group
Academic Support Group
Strategy/ Planning Group
Space Management / Health and Safety Group
Research Support Group With funding from the Merger Operations Group, Rodney Amis has been appointed as a fixed term, part‐time co‐ordinator for the libraries’ joint work. The output from the discussions will be a detailed Report which will serve as the blueprint for full integration of the Newsam Library and Archives into UCL Library Services. This Report will be ready in Summer 2015.
8. Challenges for 2015‐16 In 2014‐15, the Library’s Senior Management Team was restructured to create 2 Grade 10 Assistant Director posts for Public Services and Support Services. In 2015‐16, these two Groups will themselves be fully restructured, with a small restructure in the Finance Team. Posts which are currently vacant (3.6% of the total staffing budget) will be filled or deleted, and new posts will be created to support the Library Strategy and UCL 2034. For the last two financial years, UCL has not been abe to meet the full amount of inflation for materials spend in its budget allocation. The Materials budget for 2014‐15 is projected to be £36,000 in deficit. The net inflation increase for materials spend in 2015‐16 (6% for journals and databases, 4% for books and e‐books) is £371,000 on a total materials budget of £8,417,000. These figures take into account a 3% uplift in the 2015‐16 budget, and a corresponding 2% efficiency cut. It will be a great challenge to meet the materials inflation requirement in 2015‐16, but impossible to absorb ongoing materials inflation in future years without extra resources. UCL has not been able to fund increases in the e‐materials budget in the last two budget rounds to increase the provision of e‐resources. UCL’s digital library scores very highly in the SB/ISB surveys and the lack of development monies is a threat to UCL’s scores and to the level of Student Satisfaction in future SB/ISB surveys.
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There is a piece of work to do with the new UCL Planning Team to link statistical analyses of UCL provision, benchmark scores in other universities, UCL’s student numbers, allocations in the budget round and bids for extra space. The areas where work will be undertaken in 2015‐16 are in determining how new courses and modules are funded, how the Library budget can be anchored to UCL’s growing student numbers and how the ratio of students to learning spaces can be determined. In the area of Open Access, there are two challenges. The REF 2020 requirements for deposition of REF outputs in a subject or institutional repository come into force in April 2016. For UCL, indeed for all Russell Group institutions, to maintain its performance and resulting levels of funding, UCL has to move close to 100% compliance in academics depositing their research outputs at the time of acceptance by the publisher, rather than at the time of publication. Whilst the requirement for deposit on acceptance is likely to be moderated by HEFCE, following strong representations from the Russell Group, the challenge to achieve a 100% deposit rate should not be under‐estimated. UCL has made new funds available to the OA Team in the Library to further REF compliance. Finally, UCL Press (which was launched in May 2015) has already been astonishingly successful in attracting submissions for publication. For 2016, there are 31 provisional monograph titles for consideration, plus 31 other titles which have been offered. 5 books series have been offered and there are 18 journal titles which have been offered or are already being published by the Press. The sheer number of offerings will present academic and financial challenges as the Press seeks to develop its portfolio within its budget envelope. Paul Ayris Director of UCL Library Services, UCL Copyright Officer and CEO UCL Press
