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From brochures to booklets, From charts to checklists, From flyers to forms, There is a lot of documentation on our website about CU*BASE and the programs and features it offers. That’s why each month, we send you a Tricks of the Trade email and hold this companion webinar, to highlight key documents that will make your job easier! Welcome to the May Tricks of the Trade webinar!

From brochures to booklets, From charts to checklists, From flyers to forms,

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Page 1: From brochures to booklets,  From charts to checklists, From flyers to forms,

From brochures to booklets, From charts to checklists,

From flyers to forms,There is a lot of documentation on our website about CU*BASE and the programs and features it offers. That’s why each month, we send you a

Tricks of the Trade email and hold this companion webinar, to highlight

key documents that will make your job easier!

Welcome to the May Tricks of the Trade

webinar!

Page 2: From brochures to booklets,  From charts to checklists, From flyers to forms,

Insert an arrow next to your favorite way to celebrate Memorial Day.

Ice Breaker

BeachHomePark

Page 3: From brochures to booklets,  From charts to checklists, From flyers to forms,

Focus of This Month’s Webinar:Remote Deposit Documentation

Today we’ll look at the following two key pieces of remote deposit documentation:

O “Remote Deposit Capture” brochureO “Promise Deposits” booklet

This webinar will give you a general overview of remote deposit options. For an in-depth consultation about remote deposit options, contact John Beauchamp, Electronic Document Strategies Manager, at [email protected].

Page 4: From brochures to booklets,  From charts to checklists, From flyers to forms,

Please follow along in this webinar while I show you how to get there.

Getting to the Documents Featured in Today’s Webinar

Page 5: From brochures to booklets,  From charts to checklists, From flyers to forms,

Getting to the Documents Featured in Today’s Webinar

Page 6: From brochures to booklets,  From charts to checklists, From flyers to forms,

Getting to the Documents Featured in Today’s Webinar

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“Remote Deposit Capture” Brochure

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“Remote Deposit Capture” Brochure

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Fun FactIn what year was remote deposit capture (RDC) first implemented by a financial institution?

Insert an arrow in the box with the correct answer.

2009

19992003

Page 10: From brochures to booklets,  From charts to checklists, From flyers to forms,

In 2003, “First Tennessee Bank in Memphis was one of the first

financial institutions to implement RDC.”

(source: http://www.fdic.gov/regulations/examinations/supervisory/insights/sisum09/primer.html)

Fun Fact Answer

Page 11: From brochures to booklets,  From charts to checklists, From flyers to forms,

Great job!

You won a jar of

homemade

raspberry jam!

Fun Fact Prize

Page 12: From brochures to booklets,  From charts to checklists, From flyers to forms,

“Remote Deposit Capture” Brochure

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“Remote Deposit Capture” Brochure

Page 14: From brochures to booklets,  From charts to checklists, From flyers to forms,

“Remote Deposit Capture” Brochure

Page 15: From brochures to booklets,  From charts to checklists, From flyers to forms,

“Remote Deposit Capture” Brochure

Page 16: From brochures to booklets,  From charts to checklists, From flyers to forms,

“Remote Deposit Capture” Brochure

Page 17: From brochures to booklets,  From charts to checklists, From flyers to forms,

“Remote Deposit Capture” Brochure

Page 18: From brochures to booklets,  From charts to checklists, From flyers to forms,

“Remote Deposit Capture” Brochure

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“Remote Deposit Capture” Brochure

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Why are there three different RDC options?Insert an arrow in the bubble with the right answer.

To serve different kinds of members

To accommodate different types

of phones

Because three is better than

two

Pop Quiz

Page 21: From brochures to booklets,  From charts to checklists, From flyers to forms,

Pop Quiz Answer

The reason that there are three different RDC options is that credit unions need to serve

different kinds of members.

Page 22: From brochures to booklets,  From charts to checklists, From flyers to forms,

Bravo! You’ve

won a box of

gourmet

chocolates!

Pop Quiz Prize

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“Promise Deposits” Booklet

Page 24: From brochures to booklets,  From charts to checklists, From flyers to forms,

“Promise Deposits” Booklet

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“Promise Deposits” Booklet

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“Promise Deposits” Booklet

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A member can make a promise deposit via:

Scanner

Credit union website

It’s Me 247 Online Banking

Insert an arrow in the bubble with the right answer.

Pop Quiz

Page 28: From brochures to booklets,  From charts to checklists, From flyers to forms,

A member can make a Promise Deposit via

It’s Me 247 Online Banking.

Pop Quiz Answer

Page 29: From brochures to booklets,  From charts to checklists, From flyers to forms,

Way to go!

You’ve won a

fruit basket!

Pop Quiz Answer

Page 30: From brochures to booklets,  From charts to checklists, From flyers to forms,

“Promise Deposits” Booklet

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“Promise Deposits” Booklet

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“Promise Deposits” Booklet

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“Promise Deposits” Booklet

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How can a credit union deny members access to Promise Deposits?

Deny the member through Member Personal Banker.

Don’t allow enrollment in

online banking.

Deny the enrollment

request made through online

banking.

Insert an arrow in the bubble with the right answer.

Pop Quiz

Page 35: From brochures to booklets,  From charts to checklists, From flyers to forms,

How can a credit union deny members access to Promise Deposits?

All of these:ODon’t allow enrollment in online banking

ODeny the member through Member Personal Banker

ODeny the enrollment request made through online banking

Pop Quiz Answer

Page 36: From brochures to booklets,  From charts to checklists, From flyers to forms,

Excellent!

You’ve won a

set of three

gift cards!

Pop Quiz Prize

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“Promise Deposits” Booklet

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“Promise Deposits” Booklet

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“Promise Deposits” Booklet

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Webinar Wrap-Up

On the whiteboard:

Write down your most valuable takeaway from today’s webinar.

Page 41: From brochures to booklets,  From charts to checklists, From flyers to forms,

Tricks of the Trade DocumentationCheck out all our Tricks of the Trade webinar

presentations and newsletters: http://cuanswers.com/tricks_of_trade.php

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Tricks of the Trade Documentation

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Tricks of the Trade Documentation

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Thank you for attending the May Tricks of the Trade webinar!

For questions regarding today’s topics. Please refer to the documentation referenced in today’s webinar:

O “Remote Deposit Capture” brochure: http://www.cuanswers.com/pdf/cb_ref/RDC.pdf

O “Promise Deposits” booklet: http://cuanswers.com/pdf/cb_ref/promise_deposits.pdf#2013-04-12

For an in-depth consultation about remote deposit options, contact John Beauchamp, Electronic Document Strategies Manager, at [email protected].

See you at next month’s Tricks of the Trade webinar!