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Mission Statement: Advancing Tourism and the Community Through Hospitality February 14, 2014 In This Edition... 7 DAYS 14 DAYS FUT URE GREEN SHERATON NEW MOCK T RAINING ENGINEERS MARCH MADNESS MEET THE VIP HOSPITALITY OPPORTUNITIES HONOREES Lodging Member of the Month Steve Moccio Sheraton Orlando Downtown Hotel Allied Member of the Month 7 DAYS Seven days from today, CFHLA will be hosting the "State of Osceola County Address" Luncheon. For your information, all five Osceola County Commissioners will be attending this luncheon - with Chairman Fred Hawkins, Jr. (District 5) serving as the "Keynote Speaker". This luncheon is set to occur on Friday, February 21 (Seven Days from today) at the beautiful Embassy Suites Orlando Lake Buena Vista South (Thank you Dennis Hale, General Manager) To register for this luncheon, PLEASE CLICK HERE CFHLA THANKS the following businesses and organizations for sponsoring this activity:

Friday, February 21

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Mission Statement: Advancing Tourism and the Community Through Hospitality

February 14, 2014

In This Edition...

7 DAYS

14 DAYS

FUTURE

GREEN

SHERATON

NEW

MOCK TRAINING

ENGINEERS

MARCH MADNESS

MEET THE VIP

HOSPITALITYOPPORTUNITIES

HONOREES

Lodging Memberof the Month

Steve MoccioSheraton OrlandoDowntown Hotel

Allied Memberof the Month

7 DAYS

Seven days from today, CFHLA will be hosting the

"State of Osceola County

Address" Luncheon.

For your information, all five Osceola County Commissioners

will be attending this luncheon - with Chairman

Fred Hawkins, Jr. (District 5)serving as the

"Keynote Speaker".

This luncheon is set to occur on

Friday, February 21(Seven Days from today)

at the beautiful

Embassy Suites Orlando

Lake Buena Vista South(Thank you Dennis Hale, General Manager)

To register for this luncheon,

PLEASE CLICK HERE

CFHLA THANKS the following businessesand organizations for sponsoring this activity:

Frank IronsBags Parking &Guest Services

Event Partnersof the Month

Airport Area GeneralManagers Luncheo

ATM FLA

MembershipLuncheon &

Seminar FeaturingSTR

F.P.I.S., Inc. BrochureDistribution & Travel

Marketing

PSAV PresentationServices

Summit Broadband

USA Today

Osceola CountyGeneral Managers

LuncheonGlobal Sourcing

International, LLC

Seminole CountyHoteliers Luncheon

Serta MattressCompany

State of OsceolaCounty Address

LuncheonFun Spot Attractions

Gatorland

Old Town

PSAV PresentationServices

University of CentralFlorida

14 DAYS

Fourteen days from today...

Again this year, CFHLA is coordinatingTWO educational sessions with STR.

(formerly known as Smith Travel Research)

As you know, STR secures worldwide Lodging datarelating to OCCUPANCY and ADR (Average Daily Rate)

Walt Disney WorldCompany

Thank You ForYour Support of

CFHLA!

2014 CFHLAExecutive

Committee:

ChairpersonDoug GehretHilton Orlando 1st ViceChairpersonGerald UrquiolaCaribe RoyaleResort &Convention Center 2nd ViceChairpersonDave BartekLoews HotelsUniversal Orlando SecretaryDavid FriederichGrand BohemianHotel TreasurerDoug RidgeOrlando WorldCenter Marriott Assistant TreasurerJetse PottingaMelia OrlandoHotel HistorianPat EngferHyatt RegencyGrand Cypress ImmediatePast ChairJim BurnsGrande LakesOrlando

Please plan to attend the LUNCHEON and/or the SEMINAR:

Date: Friday, February 28 (14 days from today)

STR Lunch: 12:00 PM - 1:30 PM

STR Seminar: 2:00 PM - 3:00 PM

Host: Hilton Orlando

Register: WWW.CFHLA.ORG/GML

Relating to sponsorships,CFHLA recognizes the following members:

FUTURE

Please post the following CFHLA dates in your calendar:

St. Patrick's Day Golf Outing: Fri, March 14 / 8am shotgun start

Bacchus Bash: Fri, April 4 / 5-10pm

Hob Nob (Reverse Tradeshow): Fri, May 9 / 8am-12noon

HEAT Tradeshow: Thurs, Aug 28 / 10am-4pm

GREEN

Only 12 foursomes remain...

For your information, at this time only 12 foursomes(48 "slots") are available for the CHFLA

2014 St. Patrick's Day

HospitalityUpdates

Golf Outing.

This annual"Members Doing Business With Members"

activity is proudly sponsored by

To register for the event, please visit:

www.CFHLA.org/StPatricks

This year's event will be held at the beautiful

Hawk's Landing Golf Clubat the

Orlando World Center Marriott(Thank you, Doug Ridge)

on

Friday, March 14, 2014

A note to CFHLA Allied Members A "Secret of Maximizing" your CFHLA Membership:

Purchase a foursome or twosome - and invite a

lodging professional to join your group.

SHERATON

CFHLA Congratulates

Sheraton Vistana Resorton being a

"StarVoice Best in Class"property for 2013.

What does "StarVoice Best in Class" meanfor the Sheraton Vistana Resort?

Team achieved a Guest Experience Index score of over 8.20(The Sheraton Vistana Resort achieved 8.64)Over 60% of the Resort's employees have seen constructive

changes since the previous year's surveyTeam achieved an Employee Engagement ranking that exceededthe 25th percentile among the company's 1100+ resorts.

NEW

This year, CFHLA is piloting a new program at

Bacchus Bash.

New this year, a smart phone "app" will be available,

two/three weeks prior to the April 4th activity.

The "app" will feature:Bacchus Bash Vendors (and locations)

Bacchus Bash Parking Suggestions

A listing of Bacchus Bash auction items

Bacchus Bash "Bucks" Locations

Additional information relating to this new CFHLA "app" will be

featured in the publication during the month of March.

MOCK TRAINING

On Tuesday, February 11CFHLA held in conjunction with the

Orlando Police Departmenta

Mock Armed RobberyTraining Seminar

at the

Holiday Inn Orlando International Airport(Thank you Peter Favier, General Manager)

This training included what to look forbefore, during and after

a robbery featuring an actual mock robbery.

CFHLA would like to thankDistrict 1 Liaison Officer Edgar Malave,District 2 Liaison Officer Eddie Rosado,

and Crime Prevention Specialistfor International Drive Sharon Celcis

for coordinating this important training.

Below please find photographsof this training event:

Guests of the Mock Armed Robbery Training Seminar learning

w hat to look for before, during and after a robbery.

City of Orlando District 2 Commissioner Tony Ortiz

City of Orlando District 6 Commissioner Samuel B. Ings

District 2 Liaison Officer Eddie Rosado, District 1 Liaison Officer Edgar Malave,

Sharon Celcis Crime Prevention Specialist for International Drive

ENGINEERS

OnTuesday,February10th,the

CFHLAEngineersCouncilhostedaBreakfastEventforAlliedMembersentitled:

"Meet2014MembersoftheEngineersCouncilBoard".

Thiseventwasheldatthe

HolidayInn&SuitesatUniversalOrlando(ThankyouGaryRodriguez,GeneralManager)

andwaswellattendedbyover120AlliedMembers.

CFHLAThanksthefollowingEngineersCouncilBoardMembersforparticipatingasthepanelists:

2014EngineersCouncilChair

BrianStraderDoubleTreebyHiltonOrlandoatSeaWorld

AndyBoswell

WyndhamBonnetCreekResort

KeithLukaWyndhamOrlandoResortInternationalDrive

TriniMascarenhas

EmbassySuitesI-Drive/JamaicanCourt

LarryVineyardHiltonOrlandoAltamonteSprings

Belowpleasefindphotographsofthisnetworkingactivity:

Engineers Council Board members Trini Mascarenhas, Andy Bosw ell,

2014 Engineers Council Chair Brian Strader, Keith Luka and Larry Vineyard

Engineers Council Board member Trini Mascarenhas and

Gary Gamache of American Backflow Testing

MARCH MADNESS

NCAA® March Madness® is coming to Orlando! Single sessiontickets start at just $66 and are available for a limited time. These

tickets will not last; purchase yours today!Click HERE to make a date with champions!

When the final buzzer sounds, only the best will advance to the

NCAA® Sweet Sixteen. Catch the second and third round action ofthe 2014 NCAA® Division I Men's Basketball Championship March

20th and 22nd at the Amway Center. Experience it live!

For more information visit:

www.CentralFloridaSports.org/ncaa

MEET THE VIP

CFHLA VIP Member, Orlando BusinessJournal is celebrating 30 years of business this

year.

Did You Know? Orlando Business Journal Editor

Cindy Barth has published six musical CD's!

HOSPITALITY OPPORTUNITIES

Below please find the followingemployment opportunities:

Director, CRM and Customer Engagement

Universal Orlando CLICK HERE to view more details

Restaurant Manager

Villas of Grand Cypress CLICK HERE to view more details

This Newsletter is Proudly Sponsored By: